Ok, so this might be more of a rant than it is a question, but I am still curious as to see who else here has had to deal with the same thing I have.
Back in December, I finally managed to wiggle out of my AT&T contract so I could swap over to Verizon like I have wanted to for a long time. I really only had two reasons for wanting to do this and that was data caps and very poor service for my area(s). Before I made the switch, I actually borrowed two different cell phones from friends and tried them out around my residence just to see what my service would be like. Knowing that I live basically in isolation (one hour from the nearest large city) I needed to know that I would get decent reception.
Seeing that I was going to get perfect cell reception, I pulled the trigger and signed up with Verizon for four phones. Awesome. Up until three weeks ago, I had nothing but the best service you could ask for. Anytime at home you could make calls, use data and do whatever you wanted/needed to do. Sweet.
Then along comes Spring time and with it came its naughty sibling: thunderstorms. Now, I know all to well from working in telecom that wind, rain, and lightening can do some pretty awesome stuff to our telecom and digital communication services, so when a nice storm rolled through my area, I wasn't totally shocked to notice having no cell service that night when I got home from work. The next morning, the problem was still there. Again, not a shocker and no big deal in my eyes as stuff happens.
The storm in question happened on a Thursday, and by Saturday evening I was getting a little distraught by not having any service at the house. Mainly because I'm also a small business owner and I am always on call with work. As you can imagine, having a reliable cell phone and coverage is very important to me. As most would do, I called Verizon and voiced my concerns and they issued a trouble ticket.
Two days later, they call me back stating that," the issue resolved itself and that I needed to check my service when I got home and call back should I have any other issues" Again, I work in telecom and this line isn't new to me. This excuse is usually used when a company acknowledges that there is an issue but can't seem to find the cause.
When I got home, there was still no service. Let's be clear, I'm not talking about poor service at this point, I'm talking about clearly, no service. Not even a hint of Verizon or U.S. Cellular signal for an entire three mile radius of where I live. Once again, I call Verizon and submit another trouble ticket... Three days later, Verizon calls me and states that they found one of the cell towers in my area that had a missing neighbor ID. Ok, I guess I can understand that causing some issues, so we'll see.
Still no joy. So I made yet my third call to Verizon and was told that they had done everything possible to resolve my issue and that my area is now considered to be a marginal coverage area, so I would have to deal with the issue or pay my ETF and use someone else.
As you can imagine, I complained until I got high enough on the food chain and got someone who is/was willing to look into the issue.
In the grand scheme, I've been getting excuse after excuse from Verizon and now I'm beginning to wonder if I should start looking into getting back with ATT because of this. I'm being told that they will hopefully have someone out to look at the tower within 7-10 business days (as of today)
Thoughts?
File with the FCC. If they HAD service where you live when you signed, and now they don't it CAN BE construed as breach of contract on their part. The FCC may help you with either getting a better response or get you out of your contract with Verizon with no ETF. Just know that it will take a couple of weeks to get resolved through them.
Sent from my N1, running CM7 and IntersectRaven's latest kernel. (AVS)
Babydoll25 said:
File with the FCC. If they HAD service where you live when you signed, and now they don't it CAN BE construed as breach of contract on their part. The FCC may help you with either getting a better response or get you out of your contract with Verizon with no ETF. Just know that it will take a couple of weeks to get resolved through them.
Sent from my N1, running CM7 and IntersectRaven's latest kernel. (AVS)
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FCC, huh? I know I don't need help getting out of my contract. They blantly offered to let me out of contract on the second phone call. Either I was complaining heavily or they aren't concerned about retaining customers. I really want them to fix the problem and not just cut me loose. It's not that I can't afford to change carriers as I could sell all four of my Droids and have more than enough to go with ATT. I just don't want data caps and Tmobile and Sprint have no coverage in my area. I could hack Sprint enough so that it would work with the Verizon partnership that's in my area, but I really don't want to do that. Although, if Sprint came out here... I would be nice. lol
Laramie1997 said:
FCC, huh? I know I don't need help getting out of my contract. They blantly offered to let me out of contract on the second phone call. Either I was complaining heavily or they aren't concerned about retaining customers. I really want them to fix the problem and not just cut me loose. It's not that I can't afford to change carriers as I could sell all four of my Droids and have more than enough to go with ATT. I just don't want data caps and Tmobile and Sprint have no coverage in my area. I could hack Sprint enough so that it would work with the Verizon partnership that's in my area, but I really don't want to do that. Although, if Sprint came out here... I would be nice. lol
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Well, maybe the FCC could light a fire under Verizon's a$$ and get the tower(s) fixed. Then you might not have to switch....
Sent from my N1, running CM7 and IntersectRaven's latest kernel. (AVS)
Maybe. I'll keep that idea on the back burner and see what happens this week. It'll be curious to see what happens when my work has to do something because my work phone is also on Verizon and I'm on call this week. LOL :/
Laramie1997 said:
Maybe. I'll keep that idea on the back burner and see what happens this week. It'll be curious to see what happens when my work has to do something because my work phone is also on Verizon and I'm on call this week. LOL :/
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FYI: If you do go the FCC route (I really hope you don't have to though) you will be contacted by Verizon's executive office. Telecoms have no choice but to respond quickly (and most likely in a favorable way for/to you). GL.
Sent from my N1, running CM7 and IntersectRaven's latest kernel. (AVS)
Well, as an update, I'm still working with Verizon in an attempt to get this matter solved. I'm starting to wonder if they haven't decomissioned a tower in the area for one reason or another because using some software with work and just knowing the general layout of my area, I can't see a Verizon cell tower for about a seven mile radius which uh, isn't right or it wasn't at one point.
Right now they have me marking my calls when they either drop, have poor call quality or can't connect at all. All I have to do is when this happens, I just dial ***** so that on the record it tells them to go back and look at the call before it. Supposedly, they can go in and look at which tower the phone used, transceiver on the tower and the node on the transceiver.
I still haven't called the FCC as I'm trying to be patient as I can be. My next step is to start turning in trouble tickets from my company's account that has something like 320 different Verizon lines. That's cell phones alone. If you threw in netbooks and air cards, you'd be looking at over 500 devices.. Maybe that would get their attention. I dunno.
Related
Hello all,
Long story short, T-mobile is canceling my service because I was roaming too much and costing them a fortune. I still want to use my G1. Therefore, my only option is AT&T, which provides great coverage where I am at.
My question is, what would be the best plan for me to go about switching over?
My options are going into the nearest AT&T store and have them tell me I need to get the $50 PDA data plan and some other nonsense that I could get away without having or I could just sign up for a new plan with a new phone (transferring my current number, of course) and get the $30 unlimited data and messaging option, then just switch the SIM into my G1.
Which option would be best and what have you used?
Thank you for any help!
Do you know, you would have no 3G?
I know exactly how it would work, but I am in no position to be buying a new phone to use features I do not really need. Honestly, I never used the 3G on TMO. I had it turned off to conserve battery life. EDGE is perfectly fine to me.
davidperlik said:
I know exactly how it would work, but I am in no position to be buying a new phone to use features I do not really need. Honestly, I never used the 3G on TMO. I had it turned off to conserve battery life. EDGE is perfectly fine to me.
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Be cautious of letting them cancel your service for roaming too much. There are some states where T-Mobile is not supposed to cancel your account for excessive roaming. I'd check on that first...
GenericNode said:
Be cautious of letting them cancel your service for roaming too much. There are some states where T-Mobile is not supposed to cancel your account for excessive roaming. I'd check on that first...
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Thanks for the info! Where would you suggest I look for these state laws. I am in Michigan if that helps. I've also read that you can use the [email protected] to route your calls through Wifi instead of EDGE to save on roaming time.
davidperlik said:
Thanks for the info! Where would you suggest I look for these state laws. I am in Michigan if that helps. I've also read that you can use the [email protected] to route your calls through Wifi instead of EDGE to save on roaming time.
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I really don't know where you can find it out :-(. I know this because it happened in my state. T-Mobile only has 'T-Mobile' towers running to our call center (so the VP's see only T-Mobile towers when they travel to it).
So they sent out a letter to EVERY T-Mobile customer in my state saying they were going to cancel their accounts for excessive roaming. Then the state stepped in and T-Mobile backed off.
GenericNode said:
I really don't know where you can find it out :-(. I know this because it happened in my state. T-Mobile only has 'T-Mobile' towers running to our call center (so the VP's see only T-Mobile towers when they travel to it).
So they sent out a letter to EVERY T-Mobile customer in my state saying they were going to cancel their accounts for excessive roaming. Then the state stepped in and T-Mobile backed off.
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Ah, I don't think that will apply in my situation. You see, I was a loyal TMO customer for two years and extended my contract to get the G1. Three months after I extended my contract (this past January) I moved up to my university, which has no TMO coverage. I had asked a TMO representative if the roaming would be an issue. He said it wouldn't be a problem. Apparently he was not in the know about his companies terms. This isn't a new issue and I was upset about them not telling me what they could do if I roamed too much or that they never warned me that I was roaming too much but I am over it now and am looking forward to using my G1 on AT&T.
davidperlik said:
Ah, I don't think that will apply in my situation. You see, I was a loyal TMO customer for two years and extended my contract to get the G1. Three months after I extended my contract (this past January) I moved up to my university, which has no TMO coverage. I had asked a TMO representative if the roaming would be an issue. He said it wouldn't be a problem. Apparently he was not in the know about his companies terms. This isn't a new issue and I was upset about them not telling me what they could do if I roamed too much or that they never warned me that I was roaming too much but I am over it now and am looking forward to using my G1 on AT&T.
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Ok. Well in that case, don't let them get away with hitting you with an early termination fee since a CSR told you that you would be fine.
GenericNode said:
Ok. Well in that case, don't let them get away with hitting you with an early termination fee since a CSR told you that you would be fine.
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No, they are waiving the ETF, which is awfully nice of them.
you should go to an at&t store or a place that sells at&t like radio shack and get a free phone like the LG Shine or the Samsung 767 (Propel) or anything that looks nice really just as a backup... and get how ever many minutes that you might need and the data/text bundle for $30 a month and sim unlock the g1. the only thing is in order to port your number you need to have the t-mobile account active and if your still in contract you will have to pay the ETF so you may or may not be able to keep you same number for free
I had AT&T before I got my G1, so it worked out for me. I bought my G1 on ebay for 300 dollars, I know kind of pricey but well worth it, and kept my same family plan, just added internet to my number.
I'm sure this question has been asked before, and I'm expecting the "use search"flame but, I'm on my hd2 over edge at god awful speeds...anyways...
I've had it with this phone, it's terrible. I've had it since launch day, and I'd hoped I would get used to it by now..not the case. before I got this phone I was considering the n1, until I found out it was only upgradeable for individuals. My question is, if I buy an n1 outright, will I be able to get my sim card and put it in and it work?I have a family plan with unlimited data. (T-mobile obviously)
Yes, you can just pop in your exist T-Mobile SIM card and it will work.
Rock on, thanks man.
To add... when I was signing up for my account (I bought the phone outright) I asked what plan options are available. They said I could even use a prepaid SIM in it, they didn't care. Obviously the prepaid would be cheaper depending on how much I use, but you have to keep an eye on it.
From the 3 different TMo reps I talked to, they said your plan is tied to the SIM card, what phone you put that SIM card into, doesn't matter. That's what I was told, hope it's right and hope that helps.
clickwir said:
To add... when I was signing up for my account (I bought the phone outright) I asked what plan options are available. They said I could even use a prepaid SIM in it, they didn't care. Obviously the prepaid would be cheaper depending on how much I use, but you have to keep an eye on it.
From the 3 different TMo reps I talked to, they said your plan is tied to the SIM card, what phone you put that SIM card into, doesn't matter. That's what I was told, hope it's right and hope that helps.
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100% correct. I bought the N1 with ATT 3G bands and just slammed my SIM card in it and away I went
Sweet, since I'm here and got more responses than I thought...from the general consensus, what are the biggest "faults"of the n1?
anything like buggy sms, outdated OS, freeze issues, lockups, <24 battery life it anything like that?
Also this if more a personal preference but, I've had tmobile for 3 years now, but I'm really starting to get irked at the lack of 3g and better technology, would it be worth it to break contract and switch to at&t? I just renewed for another 2 years with tmo so I think it's like 175 it something for early cancellation.
Susasama said:
Sweet, since I'm here and got more responses than I thought...from the general consensus, what are the biggest "faults"of the n1?
anything like buggy sms, outdated OS, freeze issues, lockups, <24 battery life it anything like that?
Also this if more a personal preference but, I've had tmobile for 3 years now, but I'm really starting to get irked at the lack of 3g and better technology, would it be worth it to break contract and switch to at&t? I just renewed for another 2 years with tmo so I think it's like 175 it something for early cancellation.
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nothing so serious as any of those things, the common issues is 3g connectivity being spotty (but they have fixed this for the most part) and touch sensitivity bugs (nothing I've experienced). Tmobile is currently adding 3.5g all around america http://t-mobile-coverage.t-mobile.com/coverage# see the ling in middle of page to see cities with it and what is comming.
Susasama said:
Sweet, since I'm here and got more responses than I thought...from the general consensus, what are the biggest "faults"of the n1?
anything like buggy sms, outdated OS, freeze issues, lockups, <24 battery life it anything like that?
Also this if more a personal preference but, I've had tmobile for 3 years now, but I'm really starting to get irked at the lack of 3g and better technology, would it be worth it to break contract and switch to at&t? I just renewed for another 2 years with tmo so I think it's like 175 it something for early cancellation.
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Poor Exchange support so if you want this thing to play nice with a work account good luck.
But other than that, there are no show stopper bugs/defects. For the most part the Nexus One with 2.1 is a solid consumer smartphone and there won't be any worry about outdated OS since Google will push out updates to the N1 first and if you're too impatient for them to push it to you, you can always find it here.
About the 3G issues, you may want to check this post which explains how T-Mobile shows their data speeds and check AT&T's coverage map for your area to see how they compare.
I would absolutely not go to AT&T from T-mobile. You're much better off on that side of the road, bro.
MaximReapage said:
I would absolutely not go to AT&T from T-mobile. You're much better off on that side of the road, bro.
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2nd.coverage may be good but service is terrible.dropped calls and privacy breeches as well
The past couple of days I have been noticing my texts have been taking longer to send. And I mean much longer. They occasionally stall in a queue. Because this was super annoying and I spent so much time troubleshooting it I thought I'd open this up and let everyone know its not a bug related to 4.4.2 or anything.
I did some digging around with some other customers who have the same problem on T-Mobile and the reports have been plenty. T-Mobile seems to be upgrading service nationally and whatever their doing is causing occasional blackouts.
If its old news I apologize but I didn't see this anywhere. This thread will be closed when the problem has been fixed.
Edit : Things have been reported as fixed and things are running much better on my end. Have yet to see a problem so I'm closing this thread. It may take hours or a day for the changes to roll out to everyone so be patient or call T-Mobile if it hasn't been fixed by tomorrow, 5-10-2014.
Sent from my Nexus 5 using Tapatalk
Edit : service is back for most
Sent from my Nexus 5 using Tapatalk
I'm getting real tired of T-Mobile. Literally the only reason I left grandfathered unlimited data on Verizon was to get this phone. I regret it every day. I hate this service, I hate it, I hate it, I hate it.
I checked their coverage maps like a hawk before I signed with them and my whole entire area was covered in "Excellent 4G Coverage" as well as "Excellent Voice coverage". Got the phone November 18th 2013 and didn't see LTE even ONCE at my house or in my neighborhood until February 2014. That was after calling them EVERY. SINGLE. DAY. Mostly 2-3 times a day. Not to mention all the dropped & spotty calls that I STILL have at home.
This is what you call "excellent" service? Really now... Excellent is supposed to be the best according to their maps. Which, might I add, they changed after I started calling them about my issues. I'd screen shot the maps before they changed them and sent them to customer service Rep after he told me I wasn't in a 4G zone. So I showed him and said that's not what your coverage map said last week when I joined...
Whatever they're doing they better do it quick. So tired of this T-Mobile BS. I love my nexus, but they're ruining it for me. I'd go back to Verizon in a heartbeat if I could get my unlimited data back. No hesitation.
RoyJ said:
I'm getting real tired of T-Mobile. Literally the only reason I left grandfathered unlimited data on Verizon was to get this phone. I regret it every day. I hate this service, I hate it, I hate it, I hate it.
I checked their coverage maps like a hawk before I signed with them and my whole entire area was covered in "Excellent 4G Coverage" as well as "Excellent Voice coverage". Got the phone November 18th 2013 and didn't see LTE even ONCE at my house or in my neighborhood until February 2014. That was after calling them EVERY. SINGLE. DAY. Mostly 2-3 times a day. Not to mention all the dropped & spotty calls that I STILL have at home.
This is what you call "excellent" service? Really now... Excellent is supposed to be the best according to their maps. Which, might I add, they changed after I started calling them about my issues. I'd screen shot the maps before they changed them and sent them to customer service Rep after he told me I wasn't in a 4G zone. So I showed him and said that's not what your coverage map said last week when I joined...
Whatever they're doing they better do it quick. So tired of this T-Mobile BS. I love my nexus, but they're ruining it for me. I'd go back to Verizon in a heartbeat if I could get my unlimited data back. No hesitation.
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If you are that unhappy, then change carriers.
Edit: Looks like there was a network issue in a few states. http://downdetector.com/status/t-mobile/map/
I understand his frustration. Its not easy just to change carriers anytime you want. Depending on where you live, your budget, the kind of phone you want, etc. T-Mobile is a hit or miss depending on where you live. They're upgrading like a madman though to try to give everyone good coverage. I just can't use Verizon because of 3 reasons.
1. No unlimited data.
2. No Nexus 5?
3. Higher phone bill with no unlimited data.
T-Mobile is generally a pretty good carrier. I've been with them since 1999 and they've gotten better ever since. I suggest you speak to a higher up to see what can be done if you're not happy then. The SMS problem seems to be fixed for the most part I'm no longer having problems. If you do have problems that aren't fixed you should call T-Mobile and ask them to have a look at your line.
Sent from my Nexus 5 using Tapatalk
Won't go back to big red without my unlimited lol. Sprint is garbage in my area. Utter and completely useless garbage. ATT is an option I'm currently looking into. Don't worry mate, I'm in the process. They won't have my business for long.
Not after they f'ed me at the drive thru (lethal weapon 2 ref)
Edit: checked that link, my whole area is currently down (according to that map). This is just ridiculous now.....
RoyJ said:
Won't go back to big red without my unlimited lol. Sprint is garbage in my area. Utter and completely useless garbage. ATT is an option I'm currently looking into. Don't worry mate, I'm in the process. They won't have my business for long.
Not after they f'ed me at the drive thru (lethal weapon 2 ref)
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AT&T may be your only option using the Nexus 5 reliably in your situation. Sprint and Verizon I have no experience or knowledge of at all. But Sprint until 4.4.3 won't work reliably.
Sent from my Nexus 5 using Tapatalk
Post screenshots. As of now I don't think Wideband in Columbus, Ohio is live. My speeds are the same as before. What speeds should we be getting?
Anyone know the screen mode # for the flex to see the information?
I see this hidden menu option but not sure where to find if I'm on 15mhz.
*3845#*959# And don't want to mess my phone up. Lol
http://www.lg-phones.org/lg-g-flex-hidden-service-menu.html
Sent from my LG-D959 using Tapatalk
Hmmmmm i tried them numbers for Sprint and it didn't work but in your menu do you see lte engineering? I know for Sprint what i do is ##debug# takes me to a menu where i can see lte engineering and in there it would show which band your connected to.
yellowman82 said:
Hmmmmm i tried them numbers for Sprint and it didn't work but in your menu do you see lte engineering? I know for Sprint what i do is ##debug# takes me to a menu where i can see lte engineering and in there it would show which band your connected to.
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I looked and don't see that. Maybe I'll post all the options later. It's like 3 screen shots.
3845#*959# This is the hidden menu for T-Mobile. In the OP I had a * in front and was wondering why it didn't work. lol
For AT&T: Go to dialer and enter 3845#*950#
For Sprint: Go to dialer and enter 3845#*995#
39.51 down, 11.86 up, on VOLTE inside my house, outside of Chicago..
wase4711 said:
39.51 down, 11.86 up, on VOLTE inside my house, outside of Chicago..
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Nice but do VOLTE has anything to do with your network speed? Thought VOLTE was voice over lte so you can talk on the phone while browsing the web using lte?
yellowman82 said:
Nice but do VOLTE has anything to do with your network speed? Thought VOLTE was voice over lte so you can talk on the phone while browsing the web using lte?
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Not sure if it does anything for speed, since I am usually on wifi, and dont pay alot of attention to OTA data speed..
If I recall, when I did some tests awhile ago, I never got more than 14-20 megs down, and 6-7 megs up while in my house.
I thought those speeds were acceptable.
T-Mobile has a fantastic network in my area, and I was very happy with their phone/data speeds and quality, even before these updates..
wase4711 said:
Not sure if it does anything for speed, since I am usually on wifi, and dont pay alot of attention to OTA data speed..
If I recall, when I did some tests awhile ago, I never got more than 14-20 megs down, and 6-7 megs up while in my house.
I thought those speeds were acceptable.
T-Mobile has a fantastic network in my area, and I was very happy with their phone/data speeds and quality, even before these updates..
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Yea i just did a google search and basically VOLTE really doesn't improve network speeds either T-Mobile updated something through that update or probably the tower around you got a small upgrade. I'm on sprint and i can't complain much as to they are really improving their network and trying to get everywhere covered here's some speeds of mine on sprint.
wow, where are you located?
before I came to Tmobile in February, I was a Sprint user for many years, and, I never had many problems with their network, although the data speeds were horrible.
when they announced the "new" network last year, I was excited that Chicago was one of the first cities to be upgraded; however, once the "upgrade" started, the network was horrific for me; we couldnt make phone calls from our house, data/calls would drop everywhere, and even with an AirRave, their service went from OK to unusable for me. Fortunately, Tmobile announced their program to pay your cancellation fees and such at that time, so we switched to TMO, and have had fantastic service from Day one.
I hated to leave Sprint after all those years, and especially when there was this promise of their great "new" network, so I am amazed to see you have such fantastic speeds and good call quality with them now.
wase4711 said:
wow, where are you located?
before I came to Tmobile in February, I was a Sprint user for many years, and, I never had many problems with their network, although the data speeds were horrible.
when they announced the "new" network last year, I was excited that Chicago was one of the first cities to be upgraded; however, once the "upgrade" started, the network was horrific for me; we couldnt make phone calls from our house, data/calls would drop everywhere, and even with an AirRave, their service went from OK to unusable for me. Fortunately, Tmobile announced their program to pay your cancellation fees and such at that time, so we switched to TMO, and have had fantastic service from Day one.
I hated to leave Sprint after all those years, and especially when there was this promise of their great "new" network, so I am amazed to see you have such fantastic speeds and good call quality with them now.
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I'm located in Miami and before having a sprint spark phone i had the note 2 which was really struggling on the band 25 network, i too was considering leaving them for T-Mobile but when the flex came out i went to the store to check it out and ran some speed test while i was there and i was amazed by sprint spark new bands so i decided to stay but I'm pretty sure Chicago should be good now or atleast picking up, sprint choose the best route in upgrading their network so it's really going to pay off when they are complete.
Stay on topic please both of you. Hehe j/k.
I left Sprint after 14 years for T-Mobile a little over a year ago. It's kind of funny how Sprint and T-Mobile switched roles at least in some places. T-Mobile use to suck but now Sprint does. I'm really surprised how quick T-Mobile improved the network. I thought Softbank would turn Sprint around quickly but that didn't happen. Now if the Sprint/Tmobile merger happens I don't see that being a good thing. If it does happen I'll probably go to AT&T.
I get around 20mbps with T-Mobile and that's more then enough for me. I'm running a lot of speed test waiting for the Wideband LTE to be active though. Lol
Man those Spark speeds from Sprint are insane! Honestly if Sprint could roll those numbers out for majority of consumers, I'd all be for the merger, lol!
JesseMT4G said:
Man those Spark speeds from Sprint are insane! Honestly if Sprint could roll those numbers out for majority of consumers, I'd all be for the merger, lol!
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I was more shocked when i ran the app and got these results when i'm usually averaging between 25~40mbps. I would like the merger to happen because it will actually give them a chance to compete against the big 2 major carrier especially with their prices.
I cant imagine that with the hundreds of millions they have both spent recently to upgrade their networks, their networks beings incompatible with each other, that there will ever be a merger between these 2..would the "merged" company be GSM or CDMA? Would they have spent 100's of millions to upgrade their incompatible networks, if a merger was in the works?
Doesn't make any sense, but who knows..
Sprint is taking years upgrading it's network even with Sotfbanks $. T-Mobile upgraded the network in a year. I really don't see prices going down if the merger happens. If anything they would go up. I'm just shocked Hesse still has a job. I do want to see Sprint turn things around though.
sweets55 said:
Sprint is taking years upgrading it's network even with Sotfbanks $. T-Mobile upgraded the network in a year. I really don't see prices going down if the merger happens. If anything they would go up. I'm just shocked Hesse still has a job. I do want to see Sprint turn things around though.
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Well you see that's where you don't know the difference the reason they're taking longer is the direction they went by also changing the whole equipment base etc at each site which are going to pay off in the long run tmobile isn't doing that they just upgrading their speed and such that's why they are finishing way quicker which is going to hurt them later on in the future when they really realize that it would have to replace almost all the equipment in that base site which will lead to problems like customer calling and complaining about the issue they are having with their service and such basically its going to be a deja vu all over again.
Here's what I'm seeing in Birmingham, Alabama. War Eagle !
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yellowman82 said:
Well you see that's where you don't know the difference the reason they're taking longer is the direction they went by also changing the whole equipment base etc at each site which are going to pay off in the long run tmobile isn't doing that they just upgrading their speed and such that's why they are finishing way quicker which is going to hurt them later on in the future when they really realize that it would have to replace almost all the equipment in that base site which will lead to problems like customer calling and complaining about the issue they are having with their service and such basically its going to be a deja vu all over again.
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Dude take off your Sprint blinders. lol I was with Sprint for 14 years and had so many phones I've lost track. lol My point is I know what's going on in the wireless industry. Sprint is taking years to upgrade the network because they keep making bad decisions. Clearwire was a bust. WiMAX was a bust. LightSquared deal was a bust too – granted, that one wasn't really Sprint’s fault. Oh and the big Nextel mistake. Sprints history shows an inability to pick a winner. The only customers calling to complain are Sprints. I feel bad for Sprint customers when Hesse says "just wait for the network of your dreams". lmao They have been waiting for years. Sprint should be giving them a credit since some can't even watch a youtube video. I was one a year ago and Sprint said all 4 of my phones were defective. lol They offered me a one time $5 credit. I laughed then hung up the phone and went to T-Mobile. Then Sprint comes out with Framily. lol I think that's so stupid. I don't want to have recruit strangers and then worry about them paying the bill on time so my bill doesn't change.
T-Mobile has expanded Wideband LTE into 16 total markets, giving all T-Mobile LTE devices a speed boost with capable peak network download speeds up to nearly 150 Mbps. In January T-Mobile bought a swath of unused spectrum from Verizon Wireless for $3.3 billion that will help expand its coverage to more regions outside of the metropolitan areas.
I really hope the merger doesn't happen because T-Mobile is hot and Sprint will just cool them off. lol Hopefully T-Mobile can get another 3 billion for the failed deal like what happened with AT&T. No one can predict the future as far as you saying T-Mobile will go through what Sprint is going through now. Good thing is I'm not in a contract. Hopefully Sprint can turn things around and fix the bad image they have now. No one can deny, 2013 was T-Mobile’s year.
Report: T-Mobile best, Sprint worst carrier in KC
http://m.bizjournals.com/kansascity...e-best-sprint-worst-carrier-in-kc.html?r=full
Seems like I read somewhere that as of Jan 1st 2014 T-Mobile opened up 75,000 new towers in North America, supporting 4g LTE. I had Verizon for years then went to AT&T for about 6 months and now on T-Mobile. Verizon did have the best coverage of 4g lte , at&t was OK but I always had to fight them about BS on my bill and overages. I had a GS4 on AT&T during the 4.2 to 4.3 update, I was rooted with unlocked boot loader I couldn't take the OTA but that didn't stop them from sending the 592mb update 17 times one month and 22 times another month. Forcing me to have overages. I had to call and fight my way out of them both times. And if I didn't know as much as I do about android and our systems I couldn't have convinced the customer service MANAGER that that was what it was. Then after having issues with the network cust. Service told me they couldn't support or help me with my issue until I took the update. They said "Our tech support is trained to handle issues with 4.3" so I asked "what happened to the crew that was trained on 4.2, did you fire all of them?",
Long story short I left and got ETF paid by T-Mobile and got unlimited data again. I average 40-45 mBs download speeds and have had the best customer service experience with tmo.
And I love being able to use thus much data :
thats ALOT of Porno viewing, bro..:cyclops:
Agree with everything you said; Verizon is great if you travel for a living, but I dont do that anymore, so I only care what works in Chicago land; ATT was fine after they updated their network here a couple of years ago, but, their cust svc/tech support was lame at best, and after a brief try with Sprint, and their "Alleged" great new network, we decided our last hope was T-Mobile, and we love everything about them, for us, in Chicago land..
Great Customer service when we need them, great low pricing, great service in our area, and all issues are taken care of immediately, without a question or argument...We couldnt be happier with our cellular choices right now, and hope it stays this way for a long time..
We are moving to the Dallas area in a year or 2, so I hope their coverage is as good down there as it is up here..
I even bricked my first rooted g flex and took it to the T-Mobile store and for $5 shipping charge they sent me a brand new one not refurbished but new. The first one was only 3 weeks old.
The CEO and Head of Marketing are determined to make T-Mobile a monopoly and out to show other carriers it can be done better, faster, cheaper, and unlimited. Any company, mobile carrier or not, that does not take cues or adapt this mentality of business and customer care is run by morons.
I just wanted to put a feeler out there. Hopefully those who may have switched from Verizon might chime in and give me some helpful advice.
I've been with Verizon since the GS3 came out and I've had it with that company. They have excellent service, and I have signal just about anywhere I go, but there are a lot of things about them that bother me, and I'm ready to jump ship. This all started when I had a Note 4 in hand at the VZW store the other day, and after speaking to the ASSociate there, I'm ready to leave. I'm on the EDGE plan (kinda like JUMP), and was an early adopter to that, so I had the 50% pay off to get a new phone after 11 mo. First thing I don't like is the cost. With a 21% discount, I was paying $121/mo for the Note 3 with 5GB data, 450min, and 1000 text messages (I never used up the minutes or texts). I didn't think that was too outrageous since I was paying off that N3 every month, and I was OK with it because I'm a complete nerd and like to have a new phone every year. However, they now want you to pay off 75% of the phone over 18 months. What is that bs? If I'm paying 75% of an $800 phone, I might as well just sell it on eBay. Another issue is the bootloader, of course. Verizon locks down their phones hardcore. Even rooting them is a chore on VZW, and I'm tired of it. I'm not even a huge "power-user". I just like to have my Titanium Backup and freedom of controlling my system apps. T-Mobile obviously doesn't have any of these issues, but everyone I talk to says the service isn't that great, especially in rural areas. I take a lot of trips to remote locations, and fear that I will not have signal at any of them. For a person who always has their phone on them and is an extension of themselves, this could be a deal-breaker.
Any advice? I'm seriously considering it, and TMo is sending me an iPhone 5s to test this week, but I'm still afraid of the commitment.
I just traded in my Verizon Note 3 and switched to tmobile. I am loving it so far. I actually get better reception that Verizon here in my part of Pittsburgh. I recently upgraded to the unlimited 4g plan and decided I am going to ditch Comcast too. I will get a Chromecast and/or MHL cable to hook my note up to my tv and occasionally for youtube ans netflix, wifi Hotspot when I am using the computer.
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i made the switch from verizon to t-mobile on friday. i'm giving up verizon's unlimited data plan because they won't let me upgrade unless i pay full price or give up the unlimited. i chose to go with t-mobile's $80 unlimited everything plan w/ 5gb of hotspot. my situation is a little different than yours, though. i was already a t-mobile customer (back when they were voicestream until 2010), so i already know what i'm getting myself into in terms of quality (plus, my parents, brother, and sister-in-law are on t-mobile). i live in chicago also, so that makes a difference. i've never had an issue with t-mobile's service. the only reason i had originally switched the first time is because when the smartphone race began, t-mobile had some of the worst selections.
again, i live in chicago, so your results might vary, but i did a ookla speedtest on my brother's note 4 (on t-mobile) and my galaxy s4 (on verizon) and his numbers beat my numbers consistently (which genuinely surprised me).
Do the T-mobile test drive first available here http://explore.t-mobile.com/test-drive-free-trial?cmpid=WTR_PB_N62kxn2C&002=2202007&004=13691619257&005=47088372328&006=45480286217&007=Search&008=&025=c&026=&gclid=Cj0KEQjwt7KiBRD9lOePpe_BhrgBEiQAHaS_116jcCU3lPFxN-073akQkOmUEMwL_jAlA8fhsqPxLb4aAuDY8P8HAQ. They will send you a phone to try out for a week. I wanted to switch, but found out that they actually have no service at my home and half of the areas on my way to work, even though on their website it says there is full 2g service in all these places. Their coverage map is extremely misleading. Just read all the customer dissatisfaction with coverage via this link. http://support.t-mobile.com/community/coverage/content?filterID=contentstatus%5Bpublished%5D~objecttype~objecttype%5Bthread%5D
Cicatrize said:
I just wanted to put a feeler out there. Hopefully those who may have switched from Verizon might chime in and give me some helpful advice.
I've been with Verizon since the GS3 came out and I've had it with that company. They have excellent service, and I have signal just about anywhere I go, but there are a lot of things about them that bother me, and I'm ready to jump ship. This all started when I had a Note 4 in hand at the VZW store the other day, and after speaking to the ASSociate there, I'm ready to leave. I'm on the EDGE plan (kinda like JUMP), and was an early adopter to that, so I had the 50% pay off to get a new phone after 11 mo. First thing I don't like is the cost. With a 21% discount, I was paying $121/mo for the Note 3 with 5GB data, 450min, and 1000 text messages (I never used up the minutes or texts). I didn't think that was too outrageous since I was paying off that N3 every month, and I was OK with it because I'm a complete nerd and like to have a new phone every year. However, they now want you to pay off 75% of the phone over 18 months. What is that bs? If I'm paying 75% of an $800 phone, I might as well just sell it on eBay. Another issue is the bootloader, of course. Verizon locks down their phones hardcore. Even rooting them is a chore on VZW, and I'm tired of it. I'm not even a huge "power-user". I just like to have my Titanium Backup and freedom of controlling my system apps. T-Mobile obviously doesn't have any of these issues, but everyone I talk to says the service isn't that great, especially in rural areas. I take a lot of trips to remote locations, and fear that I will not have signal at any of them. For a person who always has their phone on them and is an extension of themselves, this could be a deal-breaker.
Any advice? I'm seriously considering it, and TMo is sending me an iPhone 5s to test this week, but I'm still afraid of the commitment.
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I made the switch yesterday . Screw Verizon I had the note 3 and was out of contract . So I just switched over got the note 4 and so far so good . I stay in Caldwell Idaho .
NWNJ said:
Do the T-mobile test drive first available here http://explore.t-mobile.com/test-drive-free-trial?cmpid=WTR_PB_N62kxn2C&002=2202007&004=13691619257&005=47088372328&006=45480286217&007=Search&008=&025=c&026=&gclid=Cj0KEQjwt7KiBRD9lOePpe_BhrgBEiQAHaS_116jcCU3lPFxN-073akQkOmUEMwL_jAlA8fhsqPxLb4aAuDY8P8HAQ. They will send you a phone to try out for a week. I wanted to switch, but found out that they actually have no service at my home and half of the areas on my way to work, even though on their website it says there is full 2g service in all these places. Their coverage map is extremely misleading. Just read all the customer dissatisfaction with coverage via this link. http://support.t-mobile.com/community/coverage/content?filterID=contentstatus%5Bpublished%5D~objecttype~objecttype%5Bthread%5D
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Click to collapse
I think my anger with Verizon caused me to leave that part out of my long post, lol. I did that, and they're sending me an iPhone 5s to test, which will be here on Tuesday. I'm excited to try it out, but the consensus around my office with T-Mobile customers is that it's not very good service. Time will tell, I guess.
How is T-Mobile's customer service? I was a T-Mo customer about 10 years ago and it was excellent back then.
JUST DO IT. VERIZON SUCKS. COMPLETELY OVER RATES THEM SELVES.
I've had better coverage data speeds and call quality in the last week with my note 4 then the last 8 years with Verizon. Not to mention Tmobiles not a bunch of ****ing blood suckers.
I switched from att to tmobile two weeks. I'm in northern new jersey and I'm not looking back. I originally got the note 3 but decided I wanted to make sure I had the latest phone so I got the note 4 before the return period was up. I ported over two lines and a tablet. I'm saving about $50 per month on tmobile. The service has been great so far. The speeds have been excellent and coverage at my job and house is five bars. The fact that their phones have unlocked bootloaders is of course a plus. I'd say if coverage is good then make the switch.
Taking Notes on my Note 4
Well these are interesting responses.
As far as my work goes, nothing seems to penetrate that building except AT&T, which would be nice, but they have the same issues that Verizon has. It's interesting, because I thought TMo piggy backed off of AT&T towers for roaming...
Depends on the service in your area. I live in NYC so I've notice hardly any difference in service and faster speeds with T-mobile. However if you travel a lot I would say Verizon is better because that map does not lie, you really do have service everywhere with them.
idelgado782 said:
I switched from att to tmobile two weeks. I'm in northern new jersey and I'm not looking back. I originally got the note 3 but decided I wanted to make sure I had the latest phone so I got the note 4 before the return period was up. I ported over two lines and a tablet. I'm saving about $50 per month on tmobile. The service has been great so far. The speeds have been excellent and coverage at my job and house is five bars. The fact that their phones have unlocked bootloaders is of course a plus. I'd say if coverage is good then make the switch.
Taking Notes on my Note 4
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Ditto. I switched from Verizon this past Thursday and not looking back. I love the freedom with bootloaders. I was with TMob 8 years ago and the service to be honest was horrible. But now TMob has greatly improved. I haven't dropped calls and data speeds are fast.
Cicatrize said:
Well these are interesting responses.
As far as my work goes, nothing seems to penetrate that building except AT&T, which would be nice, but they have the same issues that Verizon has. It's interesting, because I thought TMo piggy backed off of AT&T towers for roaming...
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As far as penetrating buildings goes, earlier this year tmobile just bought the rights to new frequencies that have a lower wave length and will penetrate buildings considerably... they haven't made the activation on this frequency everywhere yet, but the Note 4 is one of the first phones(if not the first?) to have the ability to receive this frequency built in, so as soon as it goes live in your given area, you'll get the benefits! This is a hardware thing too, so it's not like they can just update other phones n they'll have it too, only new phones built to receive it
p()()pypants said:
As far as penetrating buildings goes, earlier this year tmobile just bought the rights to new frequencies that have a lower wave length and will penetrate buildings considerably... they haven't made the activation on this frequency everywhere yet, but the Note 4 is one of the first phones(if not the first?) to have the ability to receive this frequency built in, so as soon as it goes live in your given area, you'll get the benefits! This is a hardware thing too, so it's not like they can just update other phones n they'll have it too, only new phones built to receive it
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That's interesting. I didn't know that. Did they give an eta when they expect to turn on those frequencies?
Taking Notes
p()()pypants said:
As far as penetrating buildings goes, earlier this year tmobile just bought the rights to new frequencies that have a lower wave length and will penetrate buildings considerably... they haven't made the activation on this frequency everywhere yet, but the Note 4 is one of the first phones(if not the first?) to have the ability to receive this frequency built in, so as soon as it goes live in your given area, you'll get the benefits! This is a hardware thing too, so it's not like they can just update other phones n they'll have it too, only new phones built to receive it
Click to expand...
Click to collapse
Are you referring to the 700MHz spectrum they're rolling out? Link here: https://sites.google.com/site/cellularbinder/t-mobile-700a-spectrum
If that's the case, I'm in Southwest Michigan, and it looks like they need to clear up some stuff before that happens in my area (if I'm reading that correctly)?
EDIT: Also, is not the 700MHz for LTE band 12 only? I would love to have LTE inside of work, but less necessary than just a regular GSM phone signal.
Verizon sucks...PERIOD
the ONLY reason to even consider them is if you need coverage in the most obscure areas of the US; if not, kick those scumbags to the curb..
If you have decent coverage in your area, then no one can beat T-mobile for coverage, price, customer service, and everything else.
Do the test drive, go to all the areas you are concerned about, and if you get coverage, then switch
wase4711 said:
Verizon sucks...PERIOD
the ONLY reason to even consider them is if you need coverage in the most obscure areas of the US; if not, kick those scumbags to the curb..
If you have decent coverage in your area, then no one can beat T-mobile for coverage, price, customer service, and everything else.
Do the test drive, go to all the areas you are concerned about, and if you get coverage, then switch
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Click to collapse
My fiancee and I are both geocachers and use an app to post our finds immediately, so we do actually need coverage in obscure areas. We often have trouble even with Verizon, but that trouble is 1-2 bars of 3G. I'm hoping that doesn't translate into zero signal with T-Mobile. You are right, though. The plan is to do the test drive and see how it goes. With an unlocked bootloader and an eventual SIM unlock, I could always switch to AT&T if it ends up not working out very well. I have none of those freedoms with Verizon.
yeah, as much as I dislike "the deathstar", I hate verizon more, so given the choice of 2 evils, ATT would be your way out..
but, here again, go nuts on the 7 day tmobile test drive and see how good/bad they are in your area..
I use AT&T go phone prepaid with my tmo gn4. $60mo unl talk and text and 3gb LTE. I can add additional lte at $10 per gb. Just have to pay full price for my devices. I LOVE my set up. I travel, so tmo isn't an option for me. Hope you find a set up. Also, vz just released their prepaid plan mostly the same at $65mo with LTE service, and they're getting the gn4 developer edition with bootloader unlocked. Again, just have to pay full price.
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I have both so I know. I'd go with TM any day. Don't think about it. Just do it. Depending on your usage, if you don't talk much, the $30 pre paid plan is unbeatable. 5gb of data.
Well I've had this iPhone for an hour now. Hate the phone, but one thing I've seen already is the LTE speed is DOUBLE what I get from Verizon. It gets around 40mbps down and 10mbps up in my house, which is ridiculous. I can't even get that on Verizon outside with full bars.
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