Help my fix 'Contacts' please - Captivate Q&A, Help & Troubleshooting

Hi. I have a rooted Captivate with Froyo and a few weeks ago, my Contacts (the app) started acting up.
At first, my contacts (all Google contacts) would disappear and reappear randomly. Now my contacts are all gone, except for a few 'Unknown' ones which are recent callers. What's worse, now Contacts won't open most of the times and when it does, it makes the phone really slow or it force closes.
I don't recall (un)installing or modifying anything and I REALLY don't want to reset my phone.
At the time I was using GoDialer from the market but uninstalling it didn't change anything. Maybe it broke something. Is there a way to reinstall the Contacts app or files?
Anyway, I appreciate any help.

If you saved all your contacts under your gmail account you should be able to get them all back as long as you choose the "sync contacts" under account settings for gmail.

log into gmail, confirm that all of your contacts are there, and try clearing the data for the Contacts application. Then resync and hopefully you are all set. Maybe do a titanium backup of your contact data first, too, just to be 100% sure you don't delete anything.

Related

Contacts not pushing to Google?

I have noticed this issue for awhile now. If i make a change to a contact on my phone it never gets pushed to GMail. Has anyone else noticed this? I have made sure Contacts was checked in Data Synchronization, i have even made changes, unchecked it then rechecked it and watched it sync. But those changes never make it to Google's servers. I know it worked in RC33 but i don't think it has worked since.
I do a lot of flashing and constantly keep losing new contacts or updates because of this. Its kind of a pain in the arse to remember what and who i changed in my contacts to update when i am at a machine.
Anyone?
Well you can buy mybackup pro and backup your contacts...But make sure you uncheck syncing of contacts in the data/synchronization settings. Never ran into that problem before.
you can try force-updating.
after you make a change, go to settings>data syncronization, uncheck and then check again the "Contacts" field, it will force a sync.
You should consider moving to a cupcake build already too, if only for the camera
Same deal
I have been having problems trying to sync up my contacts too. Everything is correct and the way that I want it on my phone and I want to push those updates to Google, but it constantly fails. Sometimes it fails with an little exclamation point next to the sync icon and sometimes it doesn't. I have tried it on both my rooted and unrooted g1 and I still have no luck even though I switch the sim card. I use mybackup pro and have been for a while but the file output format is nothing that can be uploaded to google (ie csv file) so I'm not sure where to go from here. Anyone have any ideas as to why the sync fails? My only thought is that Google refuses to sync because I am trying to sync a large number of contacts on my phone, with a very small number of contacts on google servers. Xmarks (formerly foxmarks) for Firefox does the same thing, it won't allow you to sync a large amount of information one way without giving you a popup message so your away of it just in case you don't realize that you are overwriting data. Maybe Google servers are similar only without the warning message?
My contacts NEVER sychronized with Google. Gmail works fine, MyMaps also synchronize but contacts and calendar never. And I don't even have these options in Data Synchronization menu (only Auto-synk and Gmail). Any ideea how I can fix this?
Thank you!

I want to root but have questions first!

Currently, I keep getting force close errors when sending messages and creating or editing contacts, I really want to fix this so I thought I might as well try and root my phone at the same time.
Here are my questions:
1. Should I fix these force close errors before I root my phone. If so, how?
2. Does rooting my G1 mean I'll lose my messages, contacts, etc?
3. Is there anyway I can save my messages, contacts, etc before I root my phone and reinstate them afterwards? (If they are lost in the process).
I hope my questions aren't too stupid!
Thanks!
Giggity giggity...... don't bother fixing the fc's, they would be fixed in the process. You will lose messages, call log, browser bookmarks, internal save apps, almost everything on your phone when you wipe it. Your contacts are synced with gmail and will auto restore, any apps you purchased will be availible for redownload in my downloads in the market, they are also linked to your gmail. Back-up wise, the only programs that I know back-up on root only or you have to pay for use. So you are **** out of luck there
Gridlock pretty much said it all. But I will add one thing tho, there are apps that will allow you to back up your sms first without root. Just go to the market and look up "backup" and you will see a bunch of apps that you might want.
If you are having FC while sending messages my personal opinion would be to not backup and restore anything that has to do with those messages. Just imo.
Make sure you have data sync turned on and you do a manual sync before you root to ensure you have an up-to-date backup of your contacts.
Menu > Settings > Data Sync > Menu button > Sync Now
Thanks for the answers guys. I've come across another damn problem now that I've been trying to back up my contacts. I have a bunch of numbers on my phone that appear to not be in any 'sync group'...I select all contacts in sync group and then make my contacts sync. I check my g-mail account and its just got all my e-mail addresses but not my phone numbers. When I sync My Contacts it sends only a few numbers. I can view "Contacts With Numbers" but I cant seem to sync them.
Also, when I select 'all contacts' to sync I get that damn red exclaimation mark.
In an attempt to sort this, I selected all my e-mail contacts in 'All Contacts' and sent them to a new group called 'E-mail'. Then I selected to delete 'All Contacts' expecting to retain them in my new 'E-mail' group and it deleted ALL my bloody contacts including 'My Contacts'. I've now lost the few numbers under 'My Contacts' (even on my phone somehow...) and all my damn E-mails!
Can someone please tell me how the hell I can sync "Contacts with numbers" onto my g-mail so I can root my ****ing phone!!!
Are the contacts you lost still on your gmail account if so it will prob just resync them and you still have your contacts on your sim card also well just the ones you had before you started using this phone. The most I ever backup is my app data, bookmarks always give me a fc on the browser when I restore. I don't worry bout contacts though since gmail handles that
Well this is my problem. My g-mail had none of my contacts! When I got this phone it was a fresh sim card with nothing on. I put all my numbers in by hand. My numbers were last (fully) synced on 27th Jan 09. Everytime I sync, I get My Contacts only. All the other numbers fail to sync, I'm guessing because they're not in any group. Even if I select all numbers to sync they don't go to my G-Mail. I had about 15 number sync in My Contacts (before I deleted the buggers). Now I'll have to get those back.
I need a way of putting all my numbers that aren't in My Contacts, into My Contacts to Google will sync them! I'm guessing this is because they were put into my phone because the update where Google made all newly entered numbers go into My Contacts...Hmm
Right, I've sorted it.
Downloaded an app from the the market place called ExportContacts. Worked like a treat. It wrote all my contacts to a .csv. Simply imported them on G-Mail. Added them to contacts, deleted all of them on my phone and re-synced. AT LAST I CAN ROOT!
Giggity said:
Right, I've sorted it.
Downloaded an app from the the market place called ExportContacts. Worked like a treat. It wrote all my contacts to a .csv. Simply imported them on G-Mail. Added them to contacts, deleted all of them on my phone and re-synced. AT LAST I CAN ROOT!
Click to expand...
Click to collapse
woot glad you got it to work and this is good info for general use as well

Backing up/Restoring "joins" between contacts

I have all sorts of weird bugs right now (been using BakedGoods 1.1) with my nexus: phone freezes up sometimes when i'm trying to answer a phone call, phone freezes up when trying to reboot/power off, text labels are misaligned sometimes...
So I've decided to flash to the cyanogen's latest ROM... but after flashing without wiping - I get infinite error popups of "process com.android.launcher2 has stopped unexpectedly", I can barely even power off the phone...
When I wipe the phone and then flash - everything seems to be alright... so I guess that's the only option left.
I've installed MyBackup and Titanium Backup - and backed up everything on my phone, but the only thing I couldnt backup was hundreds of links between contacts stored on google and facebook contacts (it took me FOREVER to link those, since my google contacts are saved in Hebrew, while the facebook contact names are in English...)
I really don't want to link the contacts one by one all over again... So my question is: is it possible to backup/restore the links between contacts?
Thanks in advance!
My question has ended up being on the bottom of Page 3, without any reply :/
I cant update my nexus without solving this issue, and I'm stuck with a buggy phone right now that freezes every now and then...
Please help, if you can :'(
Thanks...
I had the same problem but only with my gmail contacts + sim contacts, so after the second lost of "joins" I decided to do it the proper way.
Contacts were synced with my gmail accoutn and then in the gmail web I used the contacts manager to fix all the accounts for once (at least until I get a lot of new contacts), now everything is oganized in my gmail contacts and my N1 just fetches them, if I add a new contact in the N1 it will also end up in the gmail account and to make it better I used an app to sync all my contact's pictures with those on FB.
Good luck!
neoranga: thank you for your reply
I have a whole different scenario with my phone...
My contacts are already saved on my google account, but since many of my contacts have a Facebook account, I like them synced, so I can see their profile when I view a contact, and their profile picture on the phone is always in sync with their FB profile picture.
Since my contacts are saved in Hebrew, and the FB account names are in english, the phone cant 'Auto-match' them together... So I had to manually link each and every contact with its correct FB profile...
It took me so long to link them all together ( I have hundreds of contacts) and I'd **hate** to do it again, without even knowing if it'll be the last time of doing it...
There must be a way to backup these links too bad it cant sync with the google account...
Anyone else have faced this problem and got an idea of how to solve it?

[Q] Facebook contact pictures won't update (non root)

First I'll say that the only reason I have not rooted is that my parents are against it so that I get flamed about not being rooted.
My problem is that about half of my contacts that are synced with Facebook will not update that contacts picture when they change their profile picture on Facebook while the other half of my contacts will update. This is very annoying and I have not found a way to get around this. Even manually going under settings to "Accounts and Sync" and telling it to update immediately does not remedy this. I would very much like to know how to fix this and any help would be appreciated.
I have the same exact problem. Except, I'm rooted. I searched around and the only (half) solution that I found was to edit the contact's picture. After you select facebook it'll reset the picture. It works sometimes, and at the other times it doesn't. I'm still looking for away to do this without having to edit contacts. I also notice that some non-facebook contact's pics won't show in the stock messages or a 3rd party messaging app.
I occasionally notice this issue too -- I think it's just a random problem with the sync sometimes, I don't know that there's a perfect fix or a guaranteed way to make it auto-update every single contact's picture after every change. But I set my Facebook sync time to 'Every 4 hours' and I seem to get pretty good sync/update results with that.
Try going and Clearing Data and Clearing Cache from a few places in your Manage Apps menu...this is kinda like 'starting over' with your contacts (make sure they are all synced/backed up to Google first).
First go into Settings-->Accounts and sync and uncheck/turn off anything that says Google or Facebook.
Then go to Settings-->Applications-->Manage applications.
After that menu loads up (can take a minute or so), scroll down and open Contacts Storage, then Delete cache and Delete data. Also go find anything about Facebook (Facebook for Android, Facebook for HTC Sense) and do the same Delete cache and Delete data for those too. Do the same for People (if you have it in the list).
Then exit out of there and go back into your Accounts & sync options. All your contacts will be deleted. Turn back on all the Google and Facebook syncs and everything will start re-syncing. The pictures should all be updated. Sorry for the really long response....I just got to typing and figured I'd include all this.

[Q] CM7 Some Gmail Contacts dont Show. Why??

When I loaded CM7 Nightly, RC2, RC3, and now CM7.0, some of my contacts dont show up. When I manually type in the phone # then it shows there name and pic but its not in the contacts.
This doesnt happen on any other rom. When I go back to the Desire HD rom all the contacts are there.
This isnt facebook contacts, just regular Gmail contacts. It doesnt make a difference whether I select "show contacts with phone #s" or not. Either way a few contacts just kinda disappear.
Anyone else having this issue? I imagine a some people probally just dont notice a few contacts gone
Thanks in advance
i see the same problem. so then i logged into the gmail website, went to contacts, and turns out google completely altered the way contacts are set up. previously it was "my contacts" was what you used and got synced with your phone. now its just one huge list of everything, so certain contacts may or may not show up in the list. i'm pissed cause now i have to redo all my contacts again.

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