Data connection issues: all hardware, no software...... - Motorola Droid Bionic

OK, forget about everything below, and the silly poll....
I kept having issues, even after freezing the 2 apk's. I had my phone and SIM replaced day before yesterday. After I left the store, I had no 3g. None. I left about 6:00 pm, no internet whatsoever until 3:30 am.
I was extremely frustrated, to say the least. If anyone has data issues and hasn't tried this already, give it a shot and see if it works for you.
Shut your phone down, pull the battery and SD. Put firm pressure with your finger on the SIM and slide it in and out of its slot about 20 times. Remove it and look at the back. There should be 3 shiny lines across the sim where it makes contact with the terminals on the phone. Put the SIM back in firmly and reboot.
I don't know if there is a film on the SIM from manufacturing or if its slightly rough texture doesn't allow it to make good contact with the phone. All I know is after I did this, my 3g started working immediately. It hasn't quit once since.
I know, another one of these threads! I haven't read through all of them, I'm just posting my findings.
I have been plagued with disappearing data since day one. It has almost made me hate my bionic at times. Then the data comes back & I apologize for all the nasty things I said.
Anyway, I can say without a doubt that this issue is NOT caused by any 3rd party software. Not Juice Defender, not Lookout, none of them. I had been losing data for 2 days, so I thought I'd try a factory reset. I didn't install any apps for a few hours after the wipe, just to be sure it was the phone itself. It was. I lost data twice for a very long time each time. Reboots, battery pulls, airplane toggles, etc, did nothing. The only thing that brought back my data connection was time.
Fast-forward to last night. On a whim, I changed the data monitor to performance. Things started looking up, but I still lost data a couple times. Neither of which were for very long. I thought maybe if I disable the data monitor altogether, it would solve the problem. I used titanium backup to freeze Battery & data manager and Data manager service. Only one drop occurred after doing so, until I rebooted the phone. Since rebooting several hours ago, it hasn't happened once.
If you've been losing data, please try this and see if it works for you.

Where is the Data Monitor setting located?

Are you talking about "Battery & data manager" under "Settings"? If so, I only see an on off option for "Data Saver"?
Edit: Or do you mean the "Battery mode" with the following options?
"Maximum battery saver"
"Nighttime saver"
"Performance mode"
"Custom battery saver"

Here is how I fixed it with Tasker....
Display Off -> Wait 15 minutes -> Mobile Data Off.
Display On -> Mobile Data On.
Haven't had any problems like I did when I was using the built in battery profiles.
Also, I think your poll answers are poorly worded. You should change them. And where is the option for "I lose data with ANY profile". Thats what I experience

BerkleyJ said:
Are you talking about "Battery & data manager" under "Settings"? If so, I only see an on off option for "Data Saver"?
Edit: Or do you mean the "Battery mode" with the following options?
"Maximum battery saver"
"Nighttime saver"
"Performance mode"
"Custom battery saver"
Click to expand...
Click to collapse
Yes, that's what I meant. I had already frozen it, so couldn't look to be sure what it said.

I was having data drops also. Turned off data saver, set battery mode to performance and haven't had a drop since.

Bumpity bump bump bump

86shelby said:
Shut your phone down, pull the battery and SD. Put firm pressure with your finger on the SIM and slide it in and out of its slot about 20 times. Remove it and look at the back. There should be 3 shiny lines across the sim where it makes contact with the terminals on the phone. Put the SIM back in firmly and reboot.
Click to expand...
Click to collapse
Tried this and so far so good (all morning and not a single loss of data).
I'm not convinced yet, I still think this might be at least partially a software issue.
Prior I had been pulling the battery and toggling airplane mode.
Switching to battery 'performance' mode didn't help.
Have a 3G Network extender and poor LTE service at home, so it makes sense to force it to not use LTE, but that seems to be what started all the network issues.
Mike

ksixmju said:
Tried this and so far so good (all morning and not a single loss of data).
I'm not convinced yet, I still think this might be at least partially a software issue.
Prior I had been pulling the battery and toggling airplane mode.
Switching to battery 'performance' mode didn't help.
Have a 3G Network extender and poor LTE service at home, so it makes sense to force it to not use LTE, but that seems to be what started all the network issues.
Mike
Click to expand...
Click to collapse
Well it fixed it for a little while and then started doing the exact same thing.
Software issue?
Mike

Talked to two different Verizon tech support reps this morning. Confirmed software issue and a fix will be included in the "post launch software update" due early November.

So which is it...
1) - Software related and will be fixed with a future update?
2) - Internal Software which can be fixed by freezing some programs?
3) - Hardware issue that is fixed with removing/replacing with firm pressure on SIM?

Related

[Q] Wifi & Mobile Data Issue (ICS)

Ever since upgrading to ATT ICS, my WiFi and Mobile Data connections both are turned on during the night. During the day, I don't run either. When I am at home, I use WiFi and then turn WiFi off and plug in the charger before I sleep. When I wake up in the morning, WiFi and Mobile Data are turned ON. This happens constantly for me.
The second thing I tried was not putting the phone on the charger for the night. Come the next morning, WiFi is ON but Mobile Data remained off.
Something is triggering WiFi and Mobile Data to automatically turn on. I can't seem to find the setting that is allowing this to happen.
With GB, I never had this issue. If I recall correctly, GB had a setting for the sleep period of the phone. I don't remember much else of what was adjustable in that menu and I can't remember if I set anything in there for GB and data. I cannot find anything remotely like that in ICS. ICS is bloody annoying me right now with these quirks.
I wish I could downgrade back to GB right now so I don't have to deal with data turning on during the course of the night.......
If you want to go back to gb look under the development tab for return to GB from ics. It's down a ways. Not sure what to tell you about the other issues but to try and reflash ics.
Sent from my HTC PH39100 using XDA
Try Airplane Mode
Sounds like you have some app trying to make a connection to run an update. It's turning on WiFi and/or the Mobile Data connections. I'll check mine tonight to see what happens.
Try turning on the Airplane mode when you go to bed. Hold down the power button and select the Airplane Mode option. If that doesn't keep the radios off, something is really wrong.
I sometimes use the Airplane mode at night to conserve the battery, but since you're charging, that's not an issue.
megatronisabeast said:
If you want to go back to gb look under the development tab for return to GB from ics. It's down a ways. Not sure what to tell you about the other issues but to try and reflash ics.
Sent from my HTC PH39100 using XDA
Click to expand...
Click to collapse
I found the thread. Thanks. I just need to read about unlocking the bootloader now before proceeding. The only downside of downgrading is I will lose the ICS radio which is giving me such good signal strength. Before in my room at home, I would get 1 bar, now I get 2 or 3. LULz.
brucegil said:
Sounds like you have some app trying to make a connection to run an update. It's turning on WiFi and/or the Mobile Data connections. I'll check mine tonight to see what happens.
Try turning on the Airplane mode when you go to bed. Hold down the power button and select the Airplane Mode option. If that doesn't keep the radios off, something is really wrong.
I sometimes use the Airplane mode at night to conserve the battery, but since you're charging, that's not an issue.
Click to expand...
Click to collapse
This happened since day 1 of upgrading to ICS. The only software that I installed were some games and utilities that I had on GB. I never had an issue with either data connection turning on.
I might try another flash of ICS but that would mean running it for a night without the downloaded software for a couple nights and then installing each one by one, night by night.
I can use airplane mode but not for long term. I need to be able to receive calls from work when issues arise during the 2nd and 3rd shifts.
This only happens at night. It never happens during the day which makes me believe something is happening during the phone sleep time. And there's no setting that I can find for the phone sleep time like GB. Grr.....
Why not just leave data on if u don't mind me asking. Can't be using that much data really
Sent from my HTC PH39100 using xda premium
Yep I have the same issue.
I have observed the data icon appear on the stroke of midnight. It takes three attempts to keep it off till the next time I use it, or when the damn thing turns back on at 23:59:59.
Spoke to HTC support, they advised to return it to retailer for them to examine it....WTF...lol
Regards
Paul
FPV-GT said:
Yep I have the same issue.
I have observed the data icon appear on the stroke of midnight. It takes three attempts to keep it off till the next time I use it, or when the damn thing turns back on at 23:59:59.
Spoke to HTC support, they advised to return it to retailer for them to examine it....WTF...lol
Regards
Paul
Click to expand...
Click to collapse
We have two threads on this issue of WiFi and/or Data turning on at midnight. When I first found the missing voice dialer problem, I e-mailed HTC support. They responded to my e-mail and then a member of their escalation team called me. They recognize that this is an ICS upgrade issue. Of course, they don't know when it will be fixed.
If you have not already done so, log into HTC.com, go to Support and send an e-mail describing the problem. They need as much feedback as we can give them to get HTC and/or Google to fix these problems.
I am not surprised that the ICS upgrade broke some things, but the number of things surprises me.
Check your setting. Drop the drop bar and enable Wi-Fi connection then touch the bar next to the off-on switch. Touch the icon next to the home icon on the bottom of the phone and click on advanced. See the screen shots.
vivid x2 said:
Check your setting. Drop the drop bar and enable Wi-Fi connection then touch the bar next to the off-on switch. Touch the icon next to the home icon on the bottom of the phone and click on advanced. See the screen shots.
Click to expand...
Click to collapse
Doesn't help.
Sent from my HTC Vivid
Too bad. I noticed mine came on the first night after I installed ICS. Took awhile to find the settings I posted. When I found the settings and clicked on the one in the picture I never noticed Wi-Fi come on on its own since.
So I finally got around to trying Airplane mode. WiFi still kicks on overnight while plugged in.
vivid x2 - I had that checked to "Never" and I still have WiFi and Mobile Data coming on at night.
brucegil & FPV-GT - I will submit a support email ticket. I'm surprised there aren't more of us on here that are having this issue.
syrkel - I don't want either WiFi or Mobile Data on. If I'm not using it, why have it activated? All I need during the night is 2G voice so I can respond to work issues that may arise.
Just throwing another thing to look into. Try to reset the data counter and check it every few hours to see what apps are using the wi-fi data? Some of the apps even allow you to access the app settings from there as well. Check some of the app permissions and try disabling a few apps at a time that allow changes to wi-fi settings.
what a coincidence. i was just jacking around on my phone in class and found the advanced wifi option and there is a setting to keep wifi on during sleep. it has three options: always, only when plugged in, and never. hope this helps
Try installing a juice defender. It turns off data when your screen is off automatically. Also, (maybe only in the paid versions) you can set a night schedule for it to disable connectivity for a set time automatically. I have mine disable all data connections and go to silent mode from 12:30 to 8:30.
jenkem110 said:
what a coincidence. i was just jacking around on my phone in class and found the advanced wifi option and there is a setting to keep wifi on during sleep. it has three options: always, only when plugged in, and never. hope this helps
Click to expand...
Click to collapse
I tested this last night. Before I went to bed, I turned off WiFi (Data remained on). On the WiFi advanced settings I had the Keep Wi-Fi on During Sleep setting to "Always," which is the opposite of what people here have mentioned. I plugged in the charger. However, I have my Vivid set to remain on while on the charger. So it technically never went to sleep. (Makes a nice night light.) At 2:30 a.m. when I woke up, the WiFi was not on.
Tonight I will keep the same settings, but I will not put it on the charger (I'm testing the 3400 mAh Mugen extended battery). I will see if the WiFi comes on during the night.
liquidxnitez said:
Ever since upgrading to ATT ICS, my WiFi and Mobile Data connections both are turned on during the night. During the day, I don't run either. When I am at home, I use WiFi and then turn WiFi off and plug in the charger before I sleep. When I wake up in the morning, WiFi and Mobile Data are turned ON. This happens constantly for me.
The second thing I tried was not putting the phone on the charger for the night. Come the next morning, WiFi is ON but Mobile Data remained off.
Something is triggering WiFi and Mobile Data to automatically turn on. I can't seem to find the setting that is allowing this to happen.
With GB, I never had this issue. If I recall correctly, GB had a setting for the sleep period of the phone. I don't remember much else of what was adjustable in that menu and I can't remember if I set anything in there for GB and data. I cannot find anything remotely like that in ICS. ICS is bloody annoying me right now with these quirks.
I wish I could downgrade back to GB right now so I don't have to deal with data turning on during the course of the night.......
Click to expand...
Click to collapse
I wonder if this is part of Googles data collection. I have gone through 3 vivid phones in the last 2 weeks (long story). I have seen this problem happen with no apps other than what came with the phone. My wifes phone (another vivid) does the same thing. If the phone is turned off for the night, turning the phone back on has the same results (mobile data is on). This seems to be a random problem.
When you allow Google's locaton service part of the message says that you are allowing Google to collect data even when no apps are running.
Just a thought.
I've been trying to figure out what's causing it...see my last couple posts here.
http://forum.xda-developers.com/showthread.php?t=1589724
Sent from my HTC Vivid

[Q] WiFi Randomly Turning Itself On

Ive been having an issue with my WiFi randomly turning itself on. Ill turn it off to save battery, then check it 30-60 minutes later and its turned itself back on. Ive scanned through other threads and most people say that its from dock mode and to go into dock mode, then go to the settings and disable "auto connect to wifi". I dont have a dock and have never had it in dock mode, but I manually went into dock mode to check check the settings and I dont even have that option in the settings menu. I didnt seem to have the problem (or at least didnt notice it) until after I upgraded to ICS using the OTA update. Is there just a setting that Ive overlooked someplace where I can fix the problem, an app thats got permission to do it that I didnt know about, or is it just a bug thats baked into ICS? Btw, my phone is Locked, Stock, and Unrooted.
Noticed this yesterday on rumfloat4 as well
Sent from my HTC PH39100 using XDA
I have the same frustrating issue, locked and stock here, upgraded to ICS with the RUU. Sometimes it will stay off for several hours, sometimes not even an hour. I haven't been able to pinpoint which app is causing this.
I believe that it maybe an ICS issue.
I have done a complete factory reset on the phone three times, and network and wifi turn on at exactly midnight.
SO far spoken to HTC customer support.....lol
They advised me yo take back to retailer and let them examine it...wtf???
Regards
Paul
Check your Wi-Fi settings. Drop the drop bar and enable Wi-Fi connection then touch the bar next to the off-on switch. Touch the icon next to the home icon on the bottom of the phone and click on advanced. See the screen shots.
Hope this helps.
vivid x2 said:
Check your Wi-Fi settings. Drop the drop bar and enable Wi-Fi connection then touch the bar next to the off-on switch. Touch the icon next to the home icon on the bottom of the phone and click on advanced. See the screen shots.
Hope this helps.
Click to expand...
Click to collapse
Doesn't do a thing.
Sent from my HTC Vivid
Too bad. I noticed mine came on the first night after I installed ICS. Took awhile to find the settings I posted. When I found the settings and clicked on the one in the picture I never noticed Wi-Fi come on on its own since.
I am curious how ICS determines "sleep". Is it phone sleep of human sleep? I also wonder if it is somewhat tied into automatic time settings. Say for instance you lose your signal during sleep, does ICS re-set the time and that triggers Wi-Fi turning on based on going setting the phone into a different time zone momentarily?
Just throwing a couple things out there in hopes it helps to solve the mystery.
vivid x2 said:
Too bad. I noticed mine came on the first night after I installed ICS. Took awhile to find the settings I posted. When I found the settings and clicked on the one in the picture I never noticed Wi-Fi come on on its own since.
I am curious how ICS determines "sleep". Is it phone sleep of human sleep? I also wonder if it is somewhat tied into automatic time settings. Say for instance you lose your signal during sleep, does ICS re-set the time and that triggers Wi-Fi turning on based on going setting the phone into a different time zone momentarily?
Just throwing a couple things out there in hopes it helps to solve the mystery.
Click to expand...
Click to collapse
I believe in later versions of GB, there was a distinct sleep setting that was separate from simply turning off the screen after a certain amount of time. As far as I can see, ICS did away with this and just sets the phone to sleep after a certain amount of time, which inherently turns off the screen.
Is this happening on new phones as well as refurbished ones? Whatever the problem is, its becoming annoying enough for me to return this phone and keep my Inspire.
Sent from my HTC Vivid
Yep, GB did have sleep time settings. That's why I was curious as to how ICS determines sleep.
Look at the permissions on HTC Sync. They're pretty intrusive as far as Wi-Fi settings. It may be worthwhile to go into each app and trying to force stopping each one one at a time that changes the Wi-Fi state at will.
---------- Post added at 06:53 PM ---------- Previous post was at 06:21 PM ----------
Something else you can try is to go into the usage counter and clear the data from the wi-fi tab. Don't use Wi-Fi for a period of time then check if there was any usage and if there was it would be listed which apps used the data and how much they used. Some apps even allow you to access the settings from there as well.
Juice Defender or similar apps should be able to keep it off when you want it off.
The Airplane Mode also should keep WiFi turned off (as well as data) as long as you don't need to take phone calls while you sleep. Not to mention, it saves on the battery if you're not charging at night.
if anyone still interest on this , i found the solution !
on ics you go to:
settings
WLAN
Advanced
WLAN frequency band
and uncheck the auto set radio to use only 2.4 or 5gh
thats all

Fixed my connectivity and battery life

Let me preface this by saying that after changing this setting and 20 hours later with multiple separations of phone and watch, I have yet to miss a notification and battery life is much much better. My specific problems were: Watch would randomly stop receiving notifications. I would realize this after a few hours go by without any notifications and pull my phone out and see what I've missed. This would happen despite the Wear app showing 'connected' status. Another issue I had was giving a voice command and after a few seconds the watch would return a 'disconnected'message, again the Wear app showed connected. All of this under known working network connections, whether Wi-Fi or cellular. I was also experiencing what I feel is short battery life at about 14 hours per day. I've had and used the watch for two weeks now and have restarted it many many times.
The following is the ONLY thing I have changed since the major improvement in performance. I don't have the depth of knowledge to prove or describe why this worked for me, and maybe it wasn't the cause, but I (knock wood) have a perfectly operating watch now with the battery life indicating about 2 days remaining at noon today.
Go to Settings> Bluetooth> and select the settings icon on your connected device. Then select 'connection access' and choose 'automatic'. Mine defaulted to 'always ask'.. I'm guessing this caused a hangup with the connection between Wear app and watch leading to my problems.
Edit: I'll add that my phone is an LG G2 on 4.4.2 , rooted and running xdabbeb's Rom.
Edit 2: I reset my watch, synced the watch via the Wear app on phone and NOT the Bluetooth screen and now I'm running strong after two days. Made sure automatic was checked as well.
Bugger
I don't have that option in my bluetooth settings
I don't have any problems with mine so far but just checked my settings and it was on always ask.
Could anyone confirm what it should be set as? I have changed mine to automatic anyways.
Thanks for the heads up.
Phil
Not seeing that option in Android 5.0.1 on my HTC One GE. But I have not been having any of the issues mentioned in the OP.
Sent from my Nexus 10 using Tapatalk
Here is a pic of the screen where you make selection. Always Ask is NOT what you want, which is what is pictured. Select Automatic. Sounds like this isn't available on Android 5.0 from what I see in responses so far.
I don't think I saw this option on any of the ROMs I ran, but there may be devices out there that have it and default to it, and this one would really break wear connectivity - so it may help someone someday.
I'm on 5.0, lg g3 and have both options.
Although i havnt had a problem with always ask and only switched it to automatic tonight.
Judging from the description, it will work as long as the watch stays connected, but a reconnect from the watch side would ask for confirmation (and could be possibly even silently denied under some circumstances).
Phone -> Watch = no problem
Watch -> Phone = problem
and it's possible (and likely) there are more connections going on than just the primary one, and if the connection is flaky there might be a dead one and a new one from either side...
you could just have been lucky, so far
My issues returned last night. I left my watch at home and went to dinner and out with friends, came back home after several hours. I left the watch in theater mode while I was out and over night. I woke up this morning, put watch on and realized the battery had tanked overnight and I was no longer receiving notifications, again, wear app showing connected. I looked at the battery graph for the watch and it is totally flat while I was out last night and appears to tank fast as soon as I got home and my phone was in proximity to the watch again. It's like it is constantly trying to handshake with the phone or something. The only thing that fixes this problem is a reboot of the Watch itself. I still think the connection setting was helpful because I have yet to see battery life like that or a solid link for that long. I would love to know what exactly is going on here. Bad hardware?
For the sake of comparison, I have android wear in my pull down bar saying 'connected, running sync loop' 100% of the time. It never goes away. Is this what everyone else sees?
That's what I have also since I own the watch.
Stbrightman said:
For the sake of comparison, I have android wear in my pull down bar saying 'connected, running sync loop' 100% of the time. It never goes away. Is this what everyone else sees?
Click to expand...
Click to collapse
That would be because you have Android Debugging turned on in the phone settings.. Means nothing..
mic18u said:
That would be because you have Android Debugging turned on in the phone settings.. Means nothing..
Click to expand...
Click to collapse
Nope, shows also when out of the box so without android debugging.
Just a normal operation notification
I just discovered another possible contributor to connectivity issues: I just tried to use my watch to voice dial and after multiple attempts I got the disconnected message. I took my phone out and Wear app says connected and I had full 4G signal. My phone is set with a pattern lock. After unlocking it and checking the above mentioned, I tried the watch again and it worked. Could locking your phone have something to do with these problems?

Signal problem. Update: Info for others with issue and solutions.

After searching extensively on the whole Nexus 6 signal debacle. I've gotten some observations and studies to share and a couple questions.
I recently obtained a Nexus 6, which I already knew had the ! no data connection problem. (I tried to help the previous owner with the issue before, calls/texts would work, but data wouldn't) They were naturally on T-Mobile, so I assume it was related to the project Fi launch. Googling the issue recently states mostly T-Mobile and Sprint users having the issue, so I decided eh can't pass up a good deal! A like-new Nexus 6 for only $70, who can resist? I figured even if I get the no data issue, I can just turn on airplane mode, use as a mini-tab.
Here's where it gets interesting: I use Cricket (which is AT&T of course), popping the sim in results in good signal, LTE, etc as expected. Randomly (sometimes within 2 minutes) instead of the "!" on service problem, it drops to No Service completely. A reboot and it comes back fine, this wouldn't be too much of an issue except it happens EVERY 2-10 minutes. The only way to get it back is a reboot, airplane mode toggle doesn't help.
Which leads into the second part of the conundrum: Airplane mode doesn't help.
I figured I might just keep it in airplane mode and use as a tablet... The phone said no, Was fully charged before going to bed, by morning 17%. In airplane mode no less, which is of course is abnormal. Looking into it, it seems the phone never went into Deep Sleep, which I immediately delved into the cause. At this time I was running CM13 latest nightly, naturally I went for a fresh stock flash... Same issue. I even stock flashed to 5.0.0 and the same issue... Looks like hardware, but the randomness is the confusing part and you'd think if it was hardware a simple reboot wouldn't fix.
The phone never slept because when it would "No service" on me, I'd get wakelocks for "msm_hsic_host" which would keep the phone awake EVEN IN AIRPLANE MODE, which also in the battery settings showed the red bar for "bad" signal. This happens with AND without a sim, airplane mode or not. I'm currently on Pure Nexus and Franco's kernel to disable hsic wakelocks, and I'm seeing another one for "qcril_pre_client_init" when the issue happens. Which would be the Qualcomm radio interface layer, by the name, I'm assuming android is trying to turn on the radio and keeping the phone awake. This shouldn't happen in airplane mode, I've also tried "Toggle Cell Radio 5.0" to directly turn off the cell radio; Issue remains.
The randomness of when it happens, how it's "resolved" by a simple reboot, and the fact that airplane mode has zero effect on when it happens basically cripples it as a tablet as well, it never sleeps so the battery life is pretty crap (about 18%/hour screen off). After a reboot the thing is great as long as the thing has signal, runs cold, great life, charges fast, sleeps deep. Befuddled that it still does it without a sim card and airplane mode...
My question to the users here: If anyone else has any insight on this, and if anyone knows how to completely disable the cellular interface and literally turn it into a tablet. Is there any rom or such that doesn't try to wake/use the cellular radio and keep the thing awake.
EDIT: Yes, I've run the factory images from google, 5.0.0, 6.0, and 6.0.1 during testing.
The sim card is new, I've already changed it.
Yes the device is actually an XT1103, not a knockoff.
Sorry if any of this information wasn't clear enough.
Further Observations:
During the night I had zero reboots (It's setup to reboot on signal loss, so from here reboot == signal loss), then after taking it off of charge and turning the screen off, then back on after about 5 seconds the signal was lost and it rebooted.
This got me thinking, so on the way to work, I streamed music and had zero problems, not on the charger. After reaching work, I moved some offline music onto my phone and it acted fine as well. The phone never reboots if the screen is kept on as well.
This tells me it's something about how android switches to low-power on the cellular radio. Perhaps the radio cannot wake up properly from the low-voltage sleep state.
tl;dr
When phone is 'active' and not sleeping, problem doesn't arise.
Acts normal with screen off: Streaming music, Regular music, Plugged in.
Acts normal with screen on always.
If doing nothing and phone sleeps: reboots, usually on wake up (i.e. turning screen on to check time)
Likely issue with sleeping/low-power to the cellular radio.
Current bad "solution" play music with phone muted.
However, this doesn't seem to be too bad an impact on battery life, music player has used a total of 1% in the last two hours, screen is top again, where it was android os.
EDIT: Went all day without dropping signal by keeping music playing muted. At 52% after about 12 hours, 3 hours screen on, an hour VOIP call, wifi on the entire time. Not the best solution, but it's livable.
Further testing: I've tried a couple "keep awake" apps that set wakelocks and they do not seem to help, but this might be that they are not designed for marshmallow.
I've also "unoptimized" anything related to phone/cellular in the battery settings to prevent doze from sleeping them, no effect, double the apps directly hit the radio.
first off, first thing that I would do is fastboot flash the latest 6.0.1 factory image(then root it). as the issue sounds like a software problem. if it is, this would fix it. if it still is broken, then I'd root it for sure, then disable the cellular connectivity issue with my root access. without root, you are stuck with airplane mode, only.
simms22 said:
first off, first thing that I would do is fastboot flash the latest 6.0.1 factory image(then root it). as the issue sounds like a software problem. if it is, this would fix it. if it still is broken, then I'd root it for sure, then disable the cellular connectivity issue with my root access. without root, you are stuck with airplane mode, only.
Click to expand...
Click to collapse
I mentioned that I stock flashed... I tried 6.0.1 and even 5.0.0... Also I'm on a custom rom + kernel, so I kiiiinda have root access as well. I don't mean to sound uppity or anything, but did you even read my entire post? If you have a way to completely disable the cellular radio, by all means share. Only other thing I can think of to try tomorrow when I get time is to flash an incompatible baseband, but I can see it causing the same issue with I/O problems.
Skreelink said:
I mentioned that I stock flashed... I tried 6.0.1 and even 5.0.0... Also I'm on a custom rom + kernel, so I kiiiinda have root access as well. I don't mean to sound uppity or anything, but did you even read my entire post? If you have a way to completely disable the cellular radio, by all means share. Only other thing I can think of to try tomorrow when I get time is to flash an incompatible baseband, but I can see it causing the same issue with I/O problems.
Click to expand...
Click to collapse
By saying what you did that doesnt say if you went completely stock with the google images or some of the roms floating around. There is something in the background trying to force the device to connect to cell netowork. I would completely erase the device and make sure to format everything with the flash all bat file. You will ose everything on the device.
Also could be a lose connection in the hardware.
zelendel said:
By saying what you did that doesnt say if you went completely stock with the google images or some of the roms floating around. There is something in the background trying to force the device to connect to cell netowork. I would completely erase the device and make sure to format everything with the flash all bat file. You will ose everything on the device.
Also could be a lose connection in the hardware.
Click to expand...
Click to collapse
When I said stock, I meant the factory images from google... I've completely wiped the device several times. I'm not new to the entire process... That's why in my original post I stated possible hardware, but curious as to why it does it even in airplane mode when it shouldn't poll the cell radio at all. Further testing seems to say that disabling location access (I generally use battery saver, gps only for navigation), it holds signal longer. Potentially something wrong with how the system requests location.
Skreelink said:
I mentioned that I stock flashed... I tried 6.0.1 and even 5.0.0... Also I'm on a custom rom + kernel, so I kiiiinda have root access as well. I don't mean to sound uppity or anything, but did you even read my entire post? If you have a way to completely disable the cellular radio, by all means share. Only other thing I can think of to try tomorrow when I get time is to flash an incompatible baseband, but I can see it causing the same issue with I/O problems.
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Click to collapse
like was said, kinda sounded like you flashed a stockish kinda ROM. if not factory image, I recommend it.
Skreelink said:
When I said stock, I meant the factory images from google... I've completely wiped the device several times. I'm not new to the entire process... That's why in my original post I stated possible hardware, but curious as to why it does it even in airplane mode when it shouldn't poll the cell radio at all. Further testing seems to say that disabling location access (I generally use battery saver, gps only for navigation), it holds signal longer. Potentially something wrong with how the system requests location.
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Click to collapse
Are you sure it is a legit device? I have seen some knock offs have this issue.
You know we are all kinda dumb here. Myself included.
Run a logcat and see what is trying to connect.
zelendel said:
Are you sure it is a legit device? I have seen some knock offs have this issue.
You know we are all kinda dumb here. Myself included.
Run a logcat and see what is trying to connect.
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Click to collapse
Yes it is a legit device directly from tmobile. I'll do more testing tomorrow.
Maybe try a new sim card,only thing I can't think of
holeindalip said:
Maybe try a new sim card,only thing I can't think of
Click to expand...
Click to collapse
Already got a new sim, updated info in original post.
Attached a screen with battery info, from testing it's pretty accurate.
After implementing my "solution" for a couple days, it seems to sleep fine now without losing signal. Remember, I have tasker setup to reboot on signal loss so this is informative that it actually sleeps now...
Was the phone ever wet? The signal loss is common on my Nexus, as with my previous, always have missed calls etc, got a voicemail but no missed call notification. However it doesn't really describe the radio issue your describing. I'm almost certain the mother board is malfunctioning. The radio turns to low power mode in doze, but never returns to full power state. Seems to me that it's a communication issue from the motherboard. Neat idea for your "solution".
Sent from my Nexus 6 using Tapatalk
Jnewell05 said:
Was the phone ever wet? The signal loss is common on my Nexus, as with my previous, always have missed calls etc, got a voicemail but no missed call notification. However it doesn't really describe the radio issue your describing. I'm almost certain the mother board is malfunctioning. The radio turns to low power mode in doze, but never returns to full power state. Seems to me that it's a communication issue from the motherboard. Neat idea for your "solution".
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Phone has never been wet or suffered any trauma such as a drop or high temps. It's an odd little thing.
Try flashing a different modem?
dcrews said:
Try flashing a different modem?
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Click to collapse
I have, I think it's a hardware problem where the modem can't wake up from low power state similar to some cpus unable to wake if set too low.
Seemingly a breakthrough
Did a few more things and testing and I seem to have gotten onto something. I've attached screenshots showing just over 3 hours deep sleep and included battery info page. As a recap I couldn't get 10 seconds of deep sleep before tasker would wakeup the phone because it lost signal, then wait 30 seconds before rebooting it to get signal again, unless I was playing music (which kept the phone awake and thus never lost signal). You may notice on the upper left the carrier symbol, I'm on Project Fi and using Signal Spy to show which carrier I'm currently on. After doing my tests today it swaps carriers fine without ever completely dropping the radio and requiring a reboot to regain signal.
I'll do more tests and see how long, if it does to act up. If I seem to have actually found a real solution, I'll post what I did to resolve the issue just incase any other Nexus 6 users are experiencing problems.
Edit: Small note worth mentioning, wifi seems more stable as well. I'm able to keep AndroIRC connected with the screen off whereas I was having issues with it disconnecting randomly. This MAY just be due to something else, but still noting it here.

Notifications Issue

Is anyone having issues with their notifications not coming through, or coming in super late, or having the same notifications coming up over and over? I'm expecting all three problems, it seems to be happening with every app for me except for calls and text. I factory reset the phone but that didn't fix the issue. If I restart the phone, then all my notifications that haven't physically gone into the app to check start pouring in. No idea what could be causing the issue and it's really starting to piss me off. I have already sent my phone in for repair cause my LTE data stopped working for no reason. I don't think both issues are related as I do have LTE data after they replaced some part.
Would appreciate if anyone has any ideas.
Thanks.
The Stig 04 said:
Is anyone having issues with their notifications not coming through, or coming in super late, or having the same notifications coming up over and over? I'm expecting all three problems, it seems to be happening with every app for me except for calls and text. I factory reset the phone but that didn't fix the issue. If I restart the phone, then all my notifications that haven't physically gone into the app to check start pouring in. No idea what could be causing the issue and it's really starting to piss me off. I have already sent my phone in for repair cause my LTE data stopped working for no reason. I don't think both issues are related as I do have LTE data after they replaced some part.
Would appreciate if anyone has any ideas.
Thanks.
Click to expand...
Click to collapse
I had notification delays with gmail app, fixed it by turning off battery optimization for this specific app.
The Stig 04 said:
Is anyone having issues with their notifications not coming through, or coming in super late, or having the same notifications coming up over and over? I'm expecting all three problems, it seems to be happening with every app for me except for calls and text. I factory reset the phone but that didn't fix the issue. If I restart the phone, then all my notifications that haven't physically gone into the app to check start pouring in. No idea what could be causing the issue and it's really starting to piss me off. I have already sent my phone in for repair cause my LTE data stopped working for no reason. I don't think both issues are related as I do have LTE data after they replaced some part.
Would appreciate if anyone has any ideas.
Thanks.
Click to expand...
Click to collapse
Some people may have battery saver on and this may cause late notifications. Also check in settings "auto sync", under accounts. I did have some late notifications issue with Gmail app and do know battery optimization usually is the cause, but it went away in couple of days after I bought the phone.
Thank you for the suggestions. I ended up turning on high performance mode. Let's see if that helps.
The Stig 04 said:
Thank you for the suggestions. I ended up turning on high performance mode. Let's see if that helps.
Click to expand...
Click to collapse
How'd this work out for you? This phone is horrible for notifications for me. It constantly doesn't send them until I actually pick up my phone, then suddenly I'll get 5-10 notifications at once. I've turned off EVERY bit of power saving that I can find. I only run in high performance mode 24/7 with all adaptive battery, power optimization, auto app sleep, etc turned completely off. I've also tried disabling all power saving and sleep in the specific app pages as well. I need to be more observant, but I think this is mostly with push notifications (ex, my 2FA app for work) rather than apps with timers to check for updates occasionally. I also have an issue with my wifi disconnecting while the screen is off sometimes which is highly annoying since my home presence detection is based on my phone being on the wifi, though last time it started doing that a reboot fixed it.
Unfortunately, a search proves that this is a widespread issue. At this point I've pretty much given up on this phone and am looking to replace it as soon as I find a suitable alternative. I'm just curious if it's a Samsung issue or a Pie issue that will occur on other phones as well.
The Stig 04 said:
Is anyone having issues with their notifications not coming through, or coming in super late, or having the same notifications coming up over and over? I'm expecting all three problems, it seems to be happening with every app for me except for calls and text. I factory reset the phone but that didn't fix the issue. If I restart the phone, then all my notifications that haven't physically gone into the app to check start pouring in. No idea what could be causing the issue and it's really starting to piss me off. I have already sent my phone in for repair cause my LTE data stopped working for no reason. I don't think both issues are related as I do have LTE data after they replaced some part.
Would appreciate if anyone has any ideas.
Thanks.
Click to expand...
Click to collapse
Seems to be a general issue with android. Mine have gotten better recently. In addition to turning off battery optimization for any apps I want notifications for, i have done the following:
1. Wiped cache (under settings/app/storage), then rebooted into recovery mode and wiped the cache partition.
2. Gone into the setting and made sure apps I want notifications for are allowed to run in the background (settings/apps/select app for notifications/battery).
3. Allowed to run in background when on mobile networks (settings/apps/select app/mobile data/Allow Background Data Usage.
4. Gone into messages/settings/more settings/push message/changed toggle from "Prompt" to "Always".
Hope that helps.
David Dee said:
Seems to be a general issue with android. Mine have gotten better recently. In addition to turning off battery optimization for any apps I want notifications for, i have done the following:
1. Wiped cache (under settings/app/storage), then rebooted into recovery mode and wiped the cache partition.
2. Gone into the setting and made sure apps I want notifications for are allowed to run in the background (settings/apps/select app for notifications/battery).
3. Allowed to run in background when on mobile networks (settings/apps/select app/mobile data/Allow Background Data Usage.
4. Gone into messages/settings/more settings/push message/changed toggle from "Prompt" to "Always".
Hope that helps.
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Click to collapse
Thanks, I'll give some of those a try. I also got a VZW update with the May security patch among other things right after I posted that, so we'll see if that helps at all also.
AJerman said:
Thanks, I'll give some of those a try. I also got a VZW update with the May security patch among other things right after I posted that, so we'll see if that helps at all also.
Click to expand...
Click to collapse
It's gotten better for me. I enabled high performance mode but I had to keep going in and checking it a couple days after still even though it was enabled. Been a couple weeks now and the notifications I was missing before all seems to be coming in fine now. Time will tell though I guess lol
Are you also having trouble with apps updating? That was another problem I was having where I'd see apps needing to update, I'd start "update all" one app would download and then get stuck at 99% and it would just stay like that for about 40mins and prevent the other apps from updating. Then finally when it would finish the next one would do the same. It would literally take hours upon hours for 12 apps to update when it should only take a couple mins. That issue seems to be fixed for me now too.

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