Database Develop

Can't update my HTC?

HI I m still a noob in this sh*t.
I can't seem to do updates to my HTC kaiser.
The reason I wanna do that is because I can't install the tomtom that comes with the application cd because my phone tells me that I need to do the updates.
I have an htc orange but I live in Canada so it's unlocked.
ROM version: 3.03.405.0WWE
Date: 01/08/08
Radio version 1.64.06.04
Any help would be very apreciative.
I'm really tryin to find a thread that explains that but I just can't
Thanks

If you want to be more knowledgeable its always good to take a look at the wiki.
As for updates, could you be more specific please? Do you mean a ROM update or a software update? Perhaps posting exactly what the message says would help.

thank you for replying¸
When I go to install the Installer_Kaiser_ttn_6_032_8351_HTC_WWE_20070716:
On the computer instalation goes normally
Then the pc tells me that I need to chek for additional... on phone
On the phone it says here is the message: Unable to install application. Please update your device ROM to the required version before trying again.
When I go to the HTC website I try to update and I can't do it because when I put my serial code it tells me that my phone is not compatible
Now Ive made some search and found a post saying that ORANGE kaiser can't get the updates for reasons to hi-tech for me to understand. And that if yo actually do it via some type of hack your phone will be locked wish I don t want to happen.
Please help the only reason I bought this phone is for the GPS
I'll keep on trying to understand on xda

All HTC phones are sold with a specific rom for that phone or for that phone's carrier. Your phone is locked to that rom. It is HTC and your carriers way of controlling what rom you flash to your phone. Presumingly to stop people from screwing up their phones by flashing incompatible roms, and then looking to HTC for a new phone.
If you have an Orange phone, then you can only flash roms approved by Orange and the one you are trying to use is apparently not approved. Unlocked, only means that it is sim unlocked, not CID unlocked.
Were you originally trying to update a program or a rom ?

nowa007 said:
The reason I wanna do that is because I can't install the tomtom that comes with the application cd because my phone tells me that I need to do the updates.
Click to expand...
Click to collapse
The question is there. What CD? Did it come with the phone or was it bought separately? What Tomtom version? What exactly does it say when it tells you to "do the updates"? Is it Tomtom saying that, or whatever else?
In other words, what exactly do you have at hand now, what are you trying to do and what is the problem encountered?
It will be hard to help you if we can't understand the situation.

Thanks for both replies
When I got my phone wish I bought from europe over the net, it didn t come with the application cd. I wanted to install tomtom on it and because I didn t have the cd then I couldn't do it.
I searched xda-developers site and I found a link to the application cd contents.
I got the folling:
3gnetopt.exe
Installer_Kaiser_BackupTool_5.1.0.b1450_HTC_WWE_20070710
Installer_Kaiser_GPRSMonitor_2.4.5_b938_HTC_WWE_20070710
Installer_Kaiser_ttn_6_032_8351_HTC_WWE_20070716
SpriteBackupEnglishPersonalSetup
Now whenever I try to install any of those the instalation goes perfectly on the PC ( same way when I install anyother program on my PPC) then I get to the part where the PC tells me:
Please chek your mobile device screen to see if additional steps are necessary to complete instalation.
And on my PPC I see: Unable to install application. Please update your device ROM to the required version before trying again.
When I go to HTC website for updates, I enter my serial and it tells me:
can t update because my phone is not compatible

You have to unlock the CID and flash a HardSPL if you are going to install a non-orange ROM. (Yes, this rule applies even if you are going to flash the HTC OEM ROM)

I m goin to do CID-unlock but will that affect my SIM unlock

No. Once your SIM is unlocked, it remains that way.

never mind I got it

Is it normal that when I flashed the new rom it says that I m using 61% of the memory from the start. Insted of the usual 30% for the regular wm6 rom

Rebooting on sleep

Hi,
I've recently rooted my phone and moved from WM to Myn's Donut NAND build. I like it a like except for a couple things. The most annoying is that my phone reboots every time it enters sleep mode, either from timing out or from me sending it into sleep manually.
I've reflashed the ROM a number of times with different builds, and even some of the other ROMs. Same problem.
I tried flashing back to one of the custom WM builds and that was even worse, it rebooted soon after coming up to the WM desktop. I never had problems prior to unlocking and doing the initial ROM flash.
It seems odd that I would have picked up a hardware problem right as I did the unlock and first ROM flash. Does anyone have any ideas?
Thanks

what unlocker did you use?

I have the 2.31 CoKE HardSPL unlocker that is referenced in the how-to guides such as the paragraph below. Think something is wrong with the install?
First and foremost, make sure you have unlocked your phone with the "2.31 CoKe" HardSPL. If you have ever flashed a custom Windows ROM from this site or ppcgeeks.com, to your device, then you most likely have already done this. If not, perform the steps HERE first, before continuing.
Click to expand...
Click to collapse

tsrich said:
I have the 2.31 CoKE HardSPL unlocker that is referenced in the how-to guides such as the paragraph below. Think something is wrong with the install?
Click to expand...
Click to collapse
I know that there are vogues that are different than others. That may be the case with yours. Some don't work right with android, some do. I'm not sure if it's something with the unlockr or slightly different hardware. For example, my wifes vogue is a funny one;
I can't flash a new nbh from the SDcard. I have to use the htc flash app, also for a long time she couldn't update her build because the kernel was incompatible. However now, the most recent kernels are fine.
Since unlocking some of the 6.5 builds won't work, they would randomly hard reset. but the 6.1 builds were perfectly fine..

mssmison said:
I know that there are vogues that are different than others. That may be the case with yours. Some don't work right with android, some do. I'm not sure if it's something with the unlockr or slightly different hardware. For example, my wifes vogue is a funny one;
I can't flash a new nbh from the SDcard. I have to use the htc flash app, also for a long time she couldn't update her build because the kernel was incompatible. However now, the most recent kernels are fine.
Since unlocking some of the 6.5 builds won't work, they would randomly hard reset. but the 6.1 builds were perfectly fine..
Click to expand...
Click to collapse
I had that problem where it would reboot on sleep, even in windows mobile, i figured out that it was the unlocker, so i relocked it, then unlocked it again with .31 and that fixed it.

mrono said:
I had that problem where it would reboot on sleep, even in windows mobile, i figured out that it was the unlocker, so i relocked it, then unlocked it again with .31 and that fixed it.
Click to expand...
Click to collapse
I've already unlocked my Sprint Vogue.
Can you please provide URL for "relocking"?
Will need it in the event that it needs servicing.
Thank you...

JM-PDA said:
I've already unlocked my Sprint Vogue.
Can you please provide URL for "relocking"?
Will need it in the event that it needs servicing.
Thank you...
Click to expand...
Click to collapse
just use the unlocker v.40 then flash stock rom, then unlock again with the .31
as for the url, just google vogue unlocker .40

How did you install the .40 unlocker? It uses activesync to connect to the Vogue. Did you have a WM ROM installed first?

tsrich said:
How did you install the .40 unlocker? It uses activesync to connect to the Vogue. Did you have a WM ROM installed first?
Click to expand...
Click to collapse
flash it via sdcard or through bootloader

cp0020 said:
flash it via sdcard or through bootloader
Click to expand...
Click to collapse
Maybe I'm doing it wrong then.
I opened up the vogue_unlocker.exe and extracted all the files to a dir. I changed into that dir and copied the VOGUIMG.NBH file to RUU_signed.nbh. I've had to do that for other ROMs, so I did it just to be safe. I then put the phone in bootloader mode, and connected it via USB. Then I ran the ROMUpdateUtility.exe from that dir.
It wanted to update from image ver ' <blanks>' to image ver ' 1.00.000.0'
It runs through the install, but doesn't seem to update the ROM. The bootloader still shows SPL-0.41.CoKE

I ended up flashing to a custom WM ROM, which let me establish an Activesync connection, so then I could run the full .40 install from windows, which worked.

ROM downgrade

Is there any possibility for downgrading OS 7392 to 7004 or 7008 so i can chevron unlock it and then update it on 7392 again? I found many topic's about that but not exact answer on it.

UrosNBG said:
Is there any possibility for downgrading OS 7392 to 7004 or 7008 so i can chevron unlock it and then update it on 7392 again? I found many topic's about that but not exact answer on it.
Click to expand...
Click to collapse
if you update your device maybe you have your back up on your computer.
by using last back up you can downgrade your device.if there isnt any back up on your competer,you should change your device rom!!

Yes it can be done i did it on mine about 2 months back
Here's what I did:
> Downloaded and Flashed RUU_Schubert_O2_UK_1.57.728.02_Radio_5.52.09.16_22.33a.50.10U_Signed_by_ansar
I think I got an error at the end of Flashing (which was supposed to happen)
> Then Downloaded and Flashed RUU_Schubert_HTC_Europe_1.16.401.01_Radio_5.51.09.06a_22.30.50.09_Signed_SCHUBERT_RELEASE
This effectively put me back to a Pre-Nodo ROM (can't remember if it was 7004 or 7008). I then Chevron Unlocked it, and installed the ProvXML that prevents it from Re-locking. This allowed me to update to Nodo via Zune and my device remains unlocked allowing me to use Windows Phone Device Manager and such. I must confess though my phone seems to crash and bomb out considerably more than it used to before doing the above (it amlost never crashed out previously.) This might just be me being Paranoid though....

Audio i manage to downgrade to 7004 by ansar but i am not getting any nodo form zune was there any trick to getting zune updates
Audio said:
Yes it can be done i did it on mine about 2 months back
Here's what I did:
> Downloaded and Flashed RUU_Schubert_O2_UK_1.57.728.02_Radio_5.52.09.16_22.33a.50.10U_Signed_by_ansar
I think I got an error at the end of Flashing (which was supposed to happen)
> Then Downloaded and Flashed RUU_Schubert_HTC_Europe_1.16.401.01_Radio_5.51.09.06a_22.30.50.09_Signed_SCHUBERT_RELEASE
This effectively put me back to a Pre-Nodo ROM (can't remember if it was 7004 or 7008). I then Chevron Unlocked it, and installed the ProvXML that prevents it from Re-locking. This allowed me to update to Nodo via Zune and my device remains unlocked allowing me to use Windows Phone Device Manager and such. I must confess though my phone seems to crash and bomb out considerably more than it used to before doing the above (it amlost never crashed out previously.) This might just be me being Paranoid though....
Click to expand...
Click to collapse

No nothing in between that's pretty much all i did and Zune notified me of the update straight away. Mine was in UK so don't know if that has anything to do with it? :S

well i tried the force update method as well and no luck seems like i am stuck with 7004

I done everything perfectly,but when i come to the part for editing registry i stuck on 4. spot in this manual http://http://forum.xda-developers.com/showthread.php?t=907169
Can someone explane me better this part what i really need to do?

i have a problem i cant install the rom even if i first installed the one signed by ansar and then the Schubert Release on after that, i get an errorcode 294 which means its the wrong rom, what am i doing wrong?

[Tutorial] Upgrade to 7720 HD7 Mango RTM Chevron Unlocked

Hi Everyone,
First of all, I do not endorse the paternity of the files published here.
I just want to publish a guide to ease up your upgrade to Mango RTM and keep your HD7 chevron unlocked.
Prerequisites:
- Windows 7 32 or 64 bits
- Zune version 4.7
- Windows Phone Device Manager/TouchXperience (1.3): http://www.touchxperience.com/en/applications/viewcategory/22.html
- Cotulla RSPL/HSPL: http://forum.xda-developers.com/showthread.php?t=1195647
- 7720 package: http://forum.xda-developers.com/showthread.php?t=1215501
- Ansar's custom rom for HD7: http://forum.xda-developers.com/showthread.php?t=1201169
- a custclear provxml file (see attachment)
- mango update package (see attachment)
Install procedure:
- Install RSPL/HSPL on your phone (rspl was enough for me)
- Back in bootscreen, install Ansar's custom rom (this one is unlocked + prevent relock)
- Once restarted, install thru marketplace (very important, do no sideload it) config connection from HTC and run it once
- Fire up windows phone device manager and let him install touchXperience on your phone.
- Once started and connected thru WPDC/touchXperience, copy in your phone windows folder the file custclear provxml
- After that, with zune not running , run with admin privileges the file "update" found in mango update package and let it do his stuff
- When finished, Zune should open and warn you an update is available (7403), do it
- After this one, zune should prompt you to update to 7712 (if not, just do an update search thru zune settings
- If all goes well, you should after this be in Mango beta 7712
- Disconnect your phone and uninstall zune completely
- From the package 7720, install the new zune version and the update wp file
- Reconnect your phone but be sure you don't have zune running
- Copy from the package 7720 the folder RCToRTM to the root of your c drive (c:\RCToRTM)
- From this folder, run the file ISVTo7720.bat with admin privileges
- If all goes well, your phone should begin its update to 7720
- If your phone updates with no trouble, once in 7720, run once again the htc config connection app to install the custclear provxml you copied earlier in your phone windows folder.
- That's it after, you should have a Mango rtm phone unlocked!
View attachment 687423
View attachment CustClear.7z

Nice tutorial..!!!
Sent from my {HD7} using XDA Windows Phone 7 App

My phone keeps relocking after I update to 7403, any solutions?

Is there any difference between HD7 RTM Mango and non-specific RTM mango?
I have a non-specific RTM Mango in my HD7.

pinoypayter said:
My phone keeps relocking after I update to 7403, any solutions?
Click to expand...
Click to collapse
Yea same here said touchXperience has been revoked by ms pls uninstall......
This was the fix duh - If your phone updates with no trouble, once in 7720, run once again the htc config connection app to install the custclear provxml you copied earlier in your phone windows folder.
Also the update zune was able to do all the updates 7403 ect did not need to downgrade......
BTW: BIG THANKS!!!!!!

Feel Like im using HD2 again
I love this! Feel like i am using my HD2 again. In the last 3 days i have flashed my phone 4 times I am trying this right now. Installing 7720 now. Going to run connection setup when its done. so i unlock on 1st beta then unlock again on 7720 correct. Done updating time to check. UNLOCKED you are great!!

hankbizzo5 said:
Yea same here said touchXperience has been revoked by ms pls uninstall......
This was the fix duh - If your phone updates with no trouble, once in 7720, run once again the htc config connection app to install the custclear provxml you copied earlier in your phone windows folder.
Also the update zune was able to do all the updates 7403 ect did not need to downgrade......
BTW: BIG THANKS!!!!!!
Click to expand...
Click to collapse
How do I use the htc config connection app to activate custclear.provxml?

pinoypayter said:
How do I use the htc config connection app to activate custclear.provxml?
Click to expand...
Click to collapse
Connection setup is pre installed on the ansar rom just click the check mark..... After you send the file do not mess with it wait to get to 7720 then unlock it..... I unlocked on beta then was relocked by the time i got to 7720 so i had to do it all over again..... Also i do not think touchXperience is going to work in mango.....

how do I "do an update search thru zune settings"?
I restarted everything and I still can't get the update from 7403 to 7712 "/

pinoypayter said:
how do I "do an update search thru zune settings"?
I restarted everything and I still can't get the update from 7403 to 7712 "/
Click to expand...
Click to collapse
First did you run update in the mando folder????? If so then go to settings in zune> phone>update..... Hope it helps.....

hankbizzo5 said:
First did you run update in the mando folder????? If so then go to settings in zune> phone>update..... Hope it helps.....
Click to expand...
Click to collapse
Yep, I ran the update from the mango folder, and still I can't update.

pinoypayter said:
Yep, I ran the update from the mango folder, and still I can't update.
Click to expand...
Click to collapse
Im having the same issues. Cant update to 7712 after 7403. =/

I'm having 2 questions.....
- Where in this procedure can we add the "language string"?
- Will there be a backup made from the phone, so you won't lose settings etc....

good job worked fine here and direct

Issue
The only issue that i have with this is that it doesnt upgrade my Firmware or Radio in zune. I have upgraded my Radio with HSPL and have my phone unlocked but I never got the choice to upgrade it. I would like to know how if i can get the firmware upgrade w/o zune. I am using Tmous HD7 and I think it might be because the base rom to start all this off is EU.
Never Mind HTC took it down.

pinoypayter said:
My phone keeps relocking after I update to 7403, any solutions?
Click to expand...
Click to collapse
Not happening here, you sure you're using Ansar's custom HD7 rom?

For those having trouble with relocking, you need to install WPDM and touchxperience before updating to 7403 and leave zune closed. Than copy the provxml file via WPDM to the windows folder of your phone. Than update but do not use config connexion until you're in 7720. Hope this helps!

JosepHenry said:
Im having the same issues. Cant update to 7712 after 7403. =/
Click to expand...
Click to collapse
Try to run the update in 7720 > MANGO > NoDoToRC > ISV_Provisioning_Live.exe
then try to update......

hankbizzo5 said:
Try to run the update in 7720 > MANGO > NoDoToRC > ISV_Provisioning_Live.exe
then try to update......
Click to expand...
Click to collapse
Hi, I can't update from 7403 to 7720..
Zune isn't giving me options to update, it says that my phone is up to date.
I've done everything in the sequence, but still a problem..
What you said (with ISV_Provisioning_Live.exe), isn't getting to help as is see..
Stuck on a white screen from the Provision like an hour..
Someone has a solution for me ?

hankbizzo5 said:
Yea same here said touchXperience has been revoked by ms pls uninstall......
This was the fix duh - If your phone updates with no trouble, once in 7720, run once again the htc config connection app to install the custclear provxml you copied earlier in your phone windows folder.
Also the update zune was able to do all the updates 7403 ect did not need to downgrade......
BTW: BIG THANKS!!!!!!
Click to expand...
Click to collapse
I don't understand how you get to 7720.. after 7403 i can't even connect to wpdm.. and touchxperience has been revoked.. and also zune can't find any more updates after the 7403. Got anny suggestions?

HD7s Official Mango...How I did it...

Ok,
So all of us HD7s owners know that the Mango update for our device has not been released via Zune yet. Or so we thought. I discovered something yesterday completely by accident.
I had my device on the RTM 7720 up until last weekend. I have other phones and decided to restore my HD7s to stock (i.e. NoDo) and wait for the update. Well, I was missing my WP7 Mango so I tried to reinstall the RTM using the procedure found here on XDA. So, I start doing the following steps:
1) I uninstalled my current version of Zune.
2) I installed the version of Zune that comes with the download for the RTM method.
3) I install the updatewp tool from the Zune version in the last step.
4) I have a dev account and I unlocked my HD7s with the appropriate tool.
5) I perform the first step of the RTM method, which is to run the provision tool included in the download.
6) Start Zune and check for an update. This is where it gets good.
So, everything is moving along at this stage. I see Zune giving me the 7403 update. Zune then proceeds to start updating my phone. After the first update, Zune updates itself. It then begins installing the beta cleanup update. I think to myself, that is strange. The next thing I see is Zune installing 7720 Final version. It never even updated the device to 7712. It went from 7390 to 7403 to beta cleanup to 7720 Final. From what I can tell, I have the final release for the HD7s. I do not have a stock device to compare version numbers though.
I should also point out that I was now able to install the Connected Media app. I was not able to do this with the RTM 7720 version. I am getting an error when trying to use it though, saying "Sorry, your phone is not supported by this application." All other Mango apps I have tried are working though.
Just thought I would share this little tid bit for those of us that are impatient.

naplesbill said:
Ok,
So all of us HD7s owners know that the Mango update for our device has not been released via Zune yet. Or so we thought. I discovered something yesterday completely by accident.
I had my device on the RTM 7720 up until last weekend. I have other phones and decided to restore my HD7s to stock (i.e. NoDo) and wait for the update. Well, I was missing my WP7 Mango so I tried to reinstall the RTM using the procedure found here on XDA. So, I start doing the following steps:
1) I uninstalled my current version of Zune.
2) I installed the version of Zune that comes with the download for the RTM method.
3) I install the updatewp tool from the Zune version in the last step.
4) I have a dev account and I unlocked my HD7s with the appropriate tool.
5) I perform the first step of the RTM method, which is to run the provision tool included in the download.
6) Start Zune and check for an update. This is where it gets good.
So, everything is moving along at this stage. I see Zune giving me the 7403 update. Zune then proceeds to start updating my phone. After the first update, Zune updates itself. It then begins installing the beta cleanup update. I think to myself, that is strange. The next thing I see is Zune installing 7720 Final version. It never even updated the device to 7712. It went from 7390 to 7403 to beta cleanup to 7720 Final. From what I can tell, I have the final release for the HD7s. I do not have a stock device to compare version numbers though.
I should also point out that I was now able to install the Connected Media app. I was not able to do this with the RTM 7720 version. I am getting an error when trying to use it though, saying "Sorry, your phone is not supported by this application." All other Mango apps I have tried are working though.
Just thought I would share this little tid bit for those of us that are impatient.
Click to expand...
Click to collapse
Very nice - I was wondering about that. Now if only it can be done w/out dev unlocking...

I imagine this procedure might work with a chevron unlock.

This post is reserved for future use
naplesbill said:
I imagine this procedure might work with a chevron unlock.
Click to expand...
Click to collapse
This post is reserved for future use

Mango for AT&T HD7s
eknutson said:
Very nice - I was wondering about that. Now if only it can be done w/out dev unlocking...
Click to expand...
Click to collapse
I faxed AT&T a copy of my receipt and my IMEI number and they sent me an unlock code. My phone updated to mango once it was carrier unlocked

digioia2001 said:
I faxed AT&T a copy of my receipt and my IMEI number and they sent me an unlock code. My phone updated to mango once it was carrier unlocked
Click to expand...
Click to collapse
And everything worked fine? No issues with it being an HD7s vs. an HD7? So close to the actual update now... I did try flashing to the Mango beta, but it got messed up along the way and I just re-flashed to my stock backup after a Sunday morning of messing around with the thing.

digioia2001 said:
I faxed AT&T a copy of my receipt and my IMEI number and they sent me an unlock code. My phone updated to mango once it was carrier unlocked
Click to expand...
Click to collapse
I think when you say "unlock" in this sense, you mean carrier unlock. From my understanding, the carrier can unlock the hd7s so you can use it on other carriers using sim cards (ex t-mobile in the us, 3 or china mobile in asia). I dont think that will dev-unlock, though. Let me know if that's not the case, because I will definitely be all over it!

Well, we'll see if Mango comes out today for the HD7s, as WPCentral is reporting here: http://www.wpcentral.com/ATT-hd7s-mango-update-starting-today-rumor