Hi all,
I've just been installing a new update for my HD7 and it disconnected and froze on the download screen. I had no choice but to remove the battery and attempt to reboot my handset, but it went no further than the HTC logo on start-up.
I've tried the hard reset but the problem is persisting, and I'm pretty much lost without my phone!
Would be grateful if anybody could help.
Thanks, Liam.
Does it gets recognized in pc...if it is try to update again
Sent from my XDA App
nope zune doesnt recognise it by the looks of it... nor my laptop itself
liamburke said:
nope zune doesnt recognise it by the looks of it... nor my laptop itself
Click to expand...
Click to collapse
can you get into the Bootloader?
power off device, hold volume down, power on device.
should come into a Multi-Colored screen.
what does that screen read?
sh4d0w86.
Yeah I can it reads:
PD29100 SS-BC (4K)
SPL-4.5.2250.0 (129291) MNG
MicroP(LED) 0x07
TOUCH S1(v1.8, #1624
SD SANDISK 15193MB
Partition Info-v211v414
Serial
.. No idea what all this means, or what to do from here?
liamburke said:
Yeah I can it reads:
...
.. No idea what all this means, or what to do from here?
Click to expand...
Click to collapse
alright, well, the good thing is, doesn't seem like your phone is dead.
bad thing... you'll be losing all the data on your device with the solution.
which HD7 do you have? i.e. Europe, O2 UK, Asia SEA, etc.
and what do you want for your device? completely stock or Custom ROM?
sh4d0w86.
sh4d0w86 said:
alright, well, the good thing is, doesn't seem like your phone is dead.
bad thing... you'll be losing all the data on your device with the solution.
which HD7 do you have? i.e. Europe, O2 UK, Asia SEA, etc.
and what do you want for your device? completely stock or Custom ROM?
sh4d0w86.
Click to expand...
Click to collapse
waiting for solution
hbstun said:
waiting for solution
Click to expand...
Click to collapse
just flash a stock Shipped ROM onto your phone.
or follow this tutorial to go the Custom ROM route.
sh4d0w86.
I don't quite understand what a ROM is... but I'd take stock or custom, just want a phone that works again!
Also o2 UK...
Right... I've downloaded a ROM but when I run it, it tells me there's a problem with the phone>computer... =\
Any guidance?
Make sure its an official rom, here:http://forum.xda-developers.com/wiki/index.php?title=HTC_HD7/Shipped_Roms
Then, put your phone in bootloader mode and plug it into your pc. Allow drivers to install (should install Windows Mobile Device Center if you don’t have it already).
Run Rom.
If you have probs, restart the pc, change usb ports and try again.
Good luck!
liamburke said:
I don't quite understand what a ROM is... but I'd take stock or custom, just want a phone that works again!
Also o2 UK...
Click to expand...
Click to collapse
liamburke said:
Right... I've downloaded a ROM but when I run it, it tells me there's a problem with the phone>computer... =\
Any guidance?
Click to expand...
Click to collapse
well, how did you go?
a ROM is what is on your device.
a Shipped ROM contains an OS, Radio, and SPL.
they are device specific.
TechJunkiesCA said:
Make sure its an official rom, here:http://forum.xda-developers.com/wiki/index.php?title=HTC_HD7/Shipped_Roms
...
Good luck!
Click to expand...
Click to collapse
dang, beat me to replying.
sh4d0w86.
Related
Hey folks,
i got a htc touch diamond about a week now, and my g sensor doesnt work anymore.
Whenever i start teeter, the ball speeds over to the upper lefthand corner of the screen, and even the Hologram tool doesnt work.
When i try and install the calibration tool from the official htc site it sais that my htc g sensor is out of balance, even when i lay it on the table.
Whats wrong?
Can i fix it somehow?
Thanks in advance!!
/cry
BryanMarley said:
Hey folks,
i got a htc touch diamond about a week now, and my g sensor doesnt work anymore.
Whenever i start teeter, the ball speeds over to the upper lefthand corner of the screen, and even the Hologram tool doesnt work.
When i try and install the calibration tool from the official htc site it sais that my htc g sensor is out of balance, even when i lay it on the table.
Whats wrong?
Can i fix it somehow?
Thanks in advance!!
/cry
Click to expand...
Click to collapse
Have you tried calibrating g-sensor with g-sensor tool?
http://msmobiles.com/news.php/7666.html
Jura_ZG said:
Have you tried calibrating g-sensor with g-sensor tool?
http://msmobiles.com/news.php/7666.html
Click to expand...
Click to collapse
like i said in my first post:
When i try and install the calibration tool from the official htc site it sais that my htc g sensor is out of balance, even when i lay it on the table.
Click to expand...
Click to collapse
i did, and it still doesnt work..
when i let it calibrate, it does that standard animation thingy, and it jumps right back to '****ed up' state.
Which is not good is it now?
BryanMarley said:
like i said in my first post:
Click to expand...
Click to collapse
Sorry missed that one
BryanMarley said:
i did, and it still doesnt work..
when i let it calibrate, it does that standard animation thingy, and it jumps right back to '****ed up' state.
Which is not good is it now?
Click to expand...
Click to collapse
I guess its a hardware error then.
Jura_ZG said:
Sorry missed that one
I guess its a hardware error then.
Click to expand...
Click to collapse
what should i do then? cus i cant really fix hw do i ? haha
send it back for repair....
Hey, tryed Hard-Reset?
Have the same problem now (till some days without realizing it really...) and backup current system now.
Hope a hard reset helps.. me and you ;-)
BryanMarley said:
what should i do then? cus i cant really fix hw do i ? haha
Click to expand...
Click to collapse
Try HR and if that don't help i suppose sending it for repair is the only option you've got left.
hard reset doesnt work, already tried it, gonna send it to htc then. Do they mind i installed HardSPL?
DO NOT SEND IT BACK WITH A HARD SPL OR FLASHED ROM!!!
your warranty is voided when u flash a Hard SPL, so you have to flash back a official ROM and original SPL.
I have a Offical HTC Touch Diamond, and i wrote down the original details incase i needed to flash it back.
ROM: _HTC Touch Diamond_QMR_RUU_Diamond_HTC_WWE_1.93.405.1_Radio_Signed_Diamond_52.29.25.12_1.00.25.05_Ship.exe
SPL: Stock-Original_Diamond_SPL_1.37_Multi_Regional.zip
You can find both of these on this site.
mugglesquop said:
DO NOT SEND IT BACK WITH A HARD SPL OR FLASHED ROM!!!
your warranty is voided when u flash a Hard SPL, so you have to flash back a official ROM and original SPL.
I have a Offical HTC Touch Diamond, and i wrote down the original details incase i needed to flash it back.
ROM: _HTC Touch Diamond_QMR_RUU_Diamond_HTC_WWE_1.93.405.1_Radio_Signed_Diamond_52.29.25.12_1.00.25.05_Ship.exe
SPL: Stock-Original_Diamond_SPL_1.37_Multi_Regional.zip
You can find both of these on this site.
Click to expand...
Click to collapse
thanks for the heads up, but erh, i bought it at vodafone, and they have their own branded rom, is there anyway to get that one back?
Before sending it back I would try flashing a different ROM....I suspect the issue is ROM related (S/W) and not h/w....
PJ6363 said:
Before sending it back I would try flashing a different ROM....I suspect the issue is ROM related (S/W) and not h/w....
Click to expand...
Click to collapse
No, its no sw problem, tried different roms. Is it maybe an idea to flash back to original SPL and then reflashing it to HardSPL? maybe hardspl is causing this?
And where do i find the original vodafone rom? (NL) cus i cant seem to find it on the site.
Thanks.
Its working now - keeping my fingers crossed... it obviously wasn't bricked... i don't know what happened but all i did was flash the radio to what it came with 1.00.25.05 and voila!
guys i need help... i think my diamond is bricked - maybe someone here could tell me if it really has or is there a way out.
the first screen appears the touch diamond screen, and then the windows screen (the green one) and then it restarts... and this is what keeps on happening...
any idea? any help would be much appreciated!
thanks
ps. already tried hard reset... same thing happens...
ps. 1.40olinex unsigned
Have you tried a HARD reset?
tried hard reset - no help
Maybe the ROM is corrupted on yuor phone. Try getting to bootloader and flashing again.
the_scotsman said:
Maybe the ROM is corrupted on yuor phone. Try getting to bootloader and flashing again.
Click to expand...
Click to collapse
i got into the bootloader - connected it to the USB - shows USB on the bottom... how do i flash a rom then? CustomRUU? or is there a way to place the nbh on the internal storage?
There's No way to place it on the internal storage if you cant get into Windows. This is why I always keep a copy of my current ROM in the Internal Storage, so i can reflash if I need to.
Try doing it over USB, it should still work.
no luck
the_scotsman said:
There's No way to place it on the internal storage if you cant get into Windows. This is why I always keep a copy of my current ROM in the Internal Storage, so i can reflash if I need to.
Try doing it over USB, it should still work.
Click to expand...
Click to collapse
tried a couple of times... restarts... either at 10% or 12% or 23%... tried rebuilding the nbh as well
http://forum.xda-developers.com/showthread.php?t=409425
it just restarts randomly!
rom flashed, radio flashed - still restarts
flashed ROM & Radio... but problem still there... restarts after first windows green screen
cloudedhopes said:
flashed ROM & Radio... but problem still there... restarts after first windows green screen
Click to expand...
Click to collapse
if its under warrenty, flash original ROM, Radio and SPL then send it back as faulty
mugglesquop said:
if its under warrenty, flash original ROM, Radio and SPL then send it back as faulty
Click to expand...
Click to collapse
i want that to be the last option i want to try more! someone should have some help here... i hope
mugglesquop said:
if its under warrenty, flash original ROM, Radio and SPL then send it back as faulty
Click to expand...
Click to collapse
hey thanks man - you gave me the idea of going back to originals... i only went back to original radio and it's working
your phone probably didn't like that particular hard-SPL version.
Hello,
I know you guys got some excellent walkthroughs, roms, programs and threads where you've helped a lot of people out but I could really use some personal feedback. I had hoped to fix my phone using one of the excisting threads but unfortunalty I can't get it to work with those.
My problem is one I've seen more of in here, I used the SE updater and it froze at 53%, I did what the program said, reconnected and it froze again at 12%, and again, again, etc. So I disconnected thinking it might be a bad USB port. But then the updater didn't recognise my phone at all. So I used the mtty program suggested in some of the threads and I got past the red/green/blue screen but now it's stuck at the Sony Ericson logo, as if WM6.1 is gone.
This is what the red/green/blue screen currently states:
KOV110
SPL-0.78.0000
MicroP1-787
MicroP2-707
From what I gather this means I can't flash roms, right? I tried making it a hard-spl but when I use the tool it says it can't connect.
So is there anyway to get a rom on it and bring it back to life?
Thanks inadvance!
Get an original rom from here : http://forum.xda-developers.com/showthread.php?t=475482
copy .nbh file from the package onto your sd card and rename it to : Kovsimg.nbh then bring phone into boot loader via : vol down + power.
It should flash the rom now. i the problem is still present after that you
have to deal with mTTy but first try the flash...
i think you could also bring phone into bootloader without sd card inserted then connect usb cable, display should now print 'USB',and after that start rom update utility.
regards
meska said:
Get an original rom from here : http://forum.xda-developers.com/showthread.php?t=475482
copy .nbh file from the package onto your sd card and rename it to : Kovsimg.nbh then bring phone into boot loader via : vol down + power.
It should flash the rom now. i the problem is still present after that you
have to deal with mTTy but first try the flash...
i think you could also bring phone into bootloader without sd card inserted then connect usb cable, display should now print 'USB',and after that start rom update utility.
regards
Click to expand...
Click to collapse
Thank you for your reply, I will do as you said although I've already tried something similiar to this. I believe the problem was that I couldn't flash roms from my SD since I don't have the hard SLD. But I will try it anyway as soon as I get home.
In the mean time I would love to hear more ideas about how to fix my phone.
Ronnet said:
Thank you for your reply, I will do as you said although I've already tried something similiar to this. I believe the problem was that I couldn't flash roms from my SD since I don't have the hard SLD. But I will try it anyway as soon as I get home.
In the mean time I would love to hear more ideas about how to fix my phone.
Click to expand...
Click to collapse
You really need have to flash the HardSPL first as, based in your above post, you still have not done that. It will be useless to flash cooked ROM with that. If you can still power on your phone and you have an activesynch in your computer, i suggest you download the HardSPL first and update your phone using your PC. If you are successful doing that, then you can flash all you want.
original roms will still work with original spl... but nevermind =P
laurence0609 said:
You really need have to flash the HardSPL first as, based in your above post, you still have not done that. It will be useless to flash cooked ROM with that. If you can still power on your phone and you have an activesynch in your computer, i suggest you download the HardSPL first and update your phone using your PC. If you are successful doing that, then you can flash all you want.
Click to expand...
Click to collapse
My phone can still power on in the sense that it shows the Sony Ericson logo or that I can access the three collor screen. But it won't launch WM6.1. I also have a problem with updating to hard DSL. It does recognise my phone because without it connected the program finds nothing and with the phone connected it wants to start updating. It says ''updating from image version: (emply) to image version: 1.00.X1 Ipress next and it opens a progress bar on both my X1 and the PC. But it never goes beyond 0% and then gives me an connection error. I think it has something to do with not being able to get passed the Sony Ericson logo. I mean the hard-DSL program does recognise my mobile but activeSync is never active because my PC doesn't recognise a WinMobile phone (since it wont go past the Sony Ericson screen)
meska said:
original roms will still work with original spl... but nevermind =P
Click to expand...
Click to collapse
Really? That might fix my device then. Could you suggest a rom from the long list? Perhaps one that works on all versions? Because I'm dutch but my mobile has always been in english so I'm not sure what rom version I had. Except that it was identified as an R2 Rom by the Sony updater before it killed my X1...
Go here
Find the latest stock rom for your country (and perhaps your carrier) and flash it
No need to have Hard SPL for that
Mopral said:
Go here
Find the latest stock rom for your country (and perhaps your carrier) and flash it
No need to have Hard SPL for that
Click to expand...
Click to collapse
I'm now downloading the initial dutch R1 firmwire, could that one work?
Mopral said:
Go here
Find the latest stock rom for your country (and perhaps your carrier) and flash it
No need to have Hard SPL for that
Click to expand...
Click to collapse
Alright so I got an R1 original rom (I now realize that the R3's were originals aswell) and it worked! I'm not sure if it was the different rom or the formatting with FAT32 that did but it works again. So I'd like to thank everyone who was kind enough to reply.
The device is incredibly slow now but now I can use the hard-DSL installer, right? DOes anyone have a suggestion for a good rom to use?
laurence0609 said:
You really need have to flash the HardSPL first as, based in your above post, you still have not done that. It will be useless to flash cooked ROM with that. If you can still power on your phone and you have an activesynch in your computer, i suggest you download the HardSPL first and update your phone using your PC. If you are successful doing that, then you can flash all you want.
Click to expand...
Click to collapse
DON'T hard-spl if you're going to flash a stock ROM. And especially if you're going to use SEUS.
Try flashing the R3A first. The R1s are way slow, as you've seen.
Both a Q and a warning, as this was a new update.
I've had Mango for about 2 / 3 weeks (delivered through Zune)- yesterday received a notification of an update by HTC (There is chatter that this is the Wifi hotspot update?), which Zune failed to restart my HD7, giving me a bricked device.
Right now the device is powering on, giving one vibration to say hello, and then proceeding to give me 7 vibrations. I can reach both the bootloader and the recovery menu, but neither have been of any help.
This is what my bootloader screen looks like:
Code:
PD29100 SS-BC (4k)
SPL-5.0.2250.1(121000) MNG
MicroP(LED) 0x07
Touch S1(v2.B#1625)
SD SANDISK 15193MB
Partition Info v211v413
CRC is
Code:
BL CRC-0x7E63640E
OS(SI) CRC-0xB7077908
My warning is that I haven't done any ROMing on this device (it's unlocked and unbranded) so far, this was pure OTA- so if anyone gets this update in the next day or so, just be warned.
My concern is these flashing tools don't appear to support SPL v5. Does anyone have any ideas on how to get this show on the road? Downgrade the ROM and go from there?
have you tried recovering with Zune back-up?
have you tried flashing a stock Shipped ROM?
sh4d0w86 said:
have you tried recovering with Zune back-up?
have you tried flashing a stock Shipped ROM?
Click to expand...
Click to collapse
Cheers for the reply.
Zune backup recquires to be able to go into the mode that Windows Phone Support tools needs, my phone gives the 7 vibrations before then.
Can I flash a stock shipped ROM without using HSPL / RSPL?
wint3rmute said:
Cheers for the reply.
Zune backup recquires to be able to go into the mode that Windows Phone Support tools needs, my phone gives the 7 vibrations before then.
Can I flash a stock shipped ROM without using HSPL / RSPL?
Click to expand...
Click to collapse
yes, you can flash a stock Shipped ROM specific to your phone without XSPL.
check my signature for a link to all Shipped ROMs for the HTC Schubert.
On trying to put on the SEA ROM it seems to connect OK, comes up with the progress bar to 0% on the device, and then errors out to this:
http ://img13.imageshack. us/img13/2425/flashwrite .jpg
Any ideas?
wint3rmute said:
On trying to put on the SEA ROM it seems to connect OK, comes up with the progress bar to 0% on the device, and then errors out to this:
http ://img13.imageshack. us/img13/2425/flashwrite .jpg
Any ideas?
Click to expand...
Click to collapse
error 226? unsure of what exactly that is.
had you tried reflashing?
No, this is the first time I've tried anything other than the OTA updates provided by Zune
Should I put the call through to HTC, or is there a way of taking back my SPL version so I can get a ROM on here? I've got SPL 5, which I can't find anywhere on XDA :S
Holy hell...was just about to get this update yesterday and just like that, decided against it...
Thanx a ton man...its been 2/3 weeks for me too with the Mango update.
Also, have U tried contacting the WP7 support on Twitter, which from my personal experience is quite hopeless and abject. But its also your best bet right now...
I've put the call out on twitter, I'll let you know how it goes.
wint3rmute said:
I've put the call out on twitter, I'll let you know how it goes.
Click to expand...
Click to collapse
In my honest opinion they are quite hopeless. They will answer as if they are obliged to you and they owe you something. Anyways, its a personal experience.
Any luck? Did u hear anything from the (abject) Twitter support team ?
BTW, my update went fine. Finger crossing does help
No reply on anyone from twitter. HTC email support sent me through hard reset instructions, which I've already tried. Should be on the phone with them tomorrow with regards to the issue, will update this thread if there is a way of fixing this.
Had two mates at work whose updates went through fine as well :| Probably worth noting my phone and PC (Zune) region is set to US whilst my ROM is most certainly the SEA one. Maybe something's messed up there.
would out what Error 226 is...
it is a 'file write' error, suggesting the image (.nbh) is bad.
i suggest a redownload.
also, that ROM is now publicly available.
perhaps try flashing that?
link in my signature, as usual.
Thanks for your reply, getting an error similar to this:
http://forum.xda-developers.com/showthread.php?t=1263315
Except that makes sense, as my device is actually an SEA one, not a European one. Any idea when the shipped ROM for SEA will be available?
wint3rmute said:
Thanks for your reply, getting an error similar to this:
http://forum.xda-developers.com/showthread.php?t=1263315
Except that makes sense, as my device is actually an SEA one, not a European one. Any idea when the shipped ROM for SEA will be available?
Click to expand...
Click to collapse
i do not know when or if it will, sorry.
hopefully, DFT releases a new version of XSPL soon.
sh4d0w86 said:
i do not know when or if it will, sorry.
hopefully, DFT releases a new version of XSPL soon.
Click to expand...
Click to collapse
Okay. Do you have any insight into how these ROMs are released? Is it a matter of capturing it off another device that has the update?
I might be able to help in this regard, have a few mates with HD7 phones (Mine is personal but it's also the standard company-issue phone)
wint3rmute said:
Okay. Do you have any insight into how these ROMs are released? Is it a matter of capturing it off another device that has the update?
I might be able to help in this regard, have a few mates with HD7 phones (Mine is personal but it's also the standard company-issue phone)
Click to expand...
Click to collapse
i don't, no. i know you can dump a ROM from a device with JTag.
but i don't know how to do that because it dumps as a 'bunch of mess.'
can i take the built in sd card out of my hd put it in my sd card reader and put nodo or any win7 os onit and then put t in my phone and boot up just wondering isit possible
messdup said:
can i take the built in sd card out of my hd7 put it in my sd card reader and put nodo or any win7 os onit and then put t in my phone and boot up just wondering isit possible
Click to expand...
Click to collapse
edit for typo
no, this wouldn't work. not even sure why one would even want to do this...
sh4d0w86 said:
no, this wouldn't work. not even sure why one would even want to do this...i unlpugged my hd7 during restoring through zune due to lost contacts and it was easier to restore than type them all back in anyway i unplugged it and now it wont boot past htc splash screen
Click to expand...
Click to collapse
looks like you have to start all over again.
put phone into bootloader...check which verision you have ... then reinstall custom rom
cheers
happy new year and have a gr8 day
jhonny said:
looks like you have to start all over again.
put phone into bootloader...check which verision you have ... then reinstall custom rom
cheers
happy new year and have a gr8 day
Click to expand...
Click to collapse
happy new year to u dude but i got spl 5 so the whole problem with that makes things harder any ideas
there is a couple of ways mentioned here.
put phone into bootloader and install stock standard nodo rom. that will downgrade your hspl. there is a thread ....how to downgrade hspl with more detail.
just follow the instructions. once u have downgraded then you can install cotulla hspl and after that the custom rom
cheers
messdup said:
sh4d0w86 said:
i unlpugged my hd7 during restoring through zune due to lost contacts and it was easier to restore than type them all back in anyway
Click to expand...
Click to collapse
add your contacts to your Windows Live account, will sync your contacts to your device automatically.
messdup said:
happy new year to u dude but i got spl 5 so the whole problem with that makes things harder any ideas
Click to expand...
Click to collapse
if you have a Europe device, see here.
if you have a Zune back-up of NoDo, see here.
else try here.
if successfully downgraded Bootloader 5.xx, see here to XSPL.
Click to expand...
Click to collapse
sh4d0w86 said:
messdup said:
add your contacts to your Windows Live account, will sync your contacts to your device automatically.
if you have a Europe device, see here.
if you have a Zune back-up of NoDo, see here.
else try here.
if successfully downgraded Bootloader 5.xx, see here to XSPL.
Click to expand...
Click to collapse
thanks for the help guys but how do i change spl 5 when i cant get past htc logo and bootloader screen doesnt give me serial/usb so how will i install custom roms
Click to expand...
Click to collapse
messdup said:
thanks for the help guys but how do i change spl 5 when i cant get past htc logo and bootloader screen doesnt give me serial/usb so how will i install custom roms
Click to expand...
Click to collapse
jtag would be your guaranteed solution to your problem. here. riffbox is a popular choice.