[Q] HD7 not recognizing internal card - HD7 Q&A, Help & Troubleshooting

I'm new to all this super-technical stuff and I've searched not only this site but tons of others. Here's the gist.
The phone only reads 15.73MB of space. Nothing downloads and the phone resets every time I shut it off. Tried both hard and soft resets. Unmounted and REmounted the SD card. Nothing worked. Phone wont connect to computer, drivers don't install correctly, and ZUNE doesn't recognize.
T-Mobile suggested that maybe the 'Mango" update didn't fully install and now the phone has all of the files stuck on the phone. HTC just said to send it to them, but I'm afraid since I took it apart (i left the 'void' stickers intact, but there are a few scratches on the SD card and the foil on it is a bit messed up, will that void warranty?) they'll say my warranty is void or its a software problem and I'll end up just owing them $40.
So i'm trying to fix it myself. I'm open to all suggestions and re-directions. Possibly reloading the OS software? IDK how this all works.

Related

Damaged SD Card

[Q] SD Flashed itself?
OK so, not quite sure what happened with my SD card today but it pretty much flashed itself and gone done broken the format for my apps2sd.
I was heavily using my phone today for gps and what not by driving around from garage sale to garbage sale with my ole lady. anyways, i noticed that my ringtones werent the same at about half way through, but i didnt think anything of it and kept on going. i got home later, still was doing it, so i went to terminal:
su
reboot
rebooted. when it came up it said my card was damaged and cant be used......is there anyway way to restore it or recover information off it?
edit: yes i still have root. no the card isnt readable in windows but my mac ID's it but cant do anythign with it.
Well i really don't know how or when this happened but my phone now says "Damaged SD card" under my notifications and i can't access my card anymore. I have tried pulling it out and putting it back in, resetting my phone, and mounting to my computer but it never reads. I know formatting the card would restore it but i don't want to lose my pictures, music, and files that i had stored on it. I was just wondering if anyone has had this problem and knows how to solve it... Thanks!!

HD7 SIM and MEMORY ERROR

Hi all!!! yesterday my phone fell to the floor with carpet but nothing serious and after that the phone intermitent recognize the SIM and Memory card. I did a hard reset (power on and volumen up and down) and things told me that don't have memory when I tried to delete the welcome sms and don't recognize the sim. Some bootup the phone recognize the SIM but neve the memory I changed the memory but nothing Any idea?
I removed the SD Card and I can't format.... any idea?
i am actually in the same boat.
went through almost all the pages here looking for some answers, but all i found was this.
my theory was the same, i thought it was the card had something to do with it, but then i realized that should affect the sim card.
this is the 2nd phone i go through with the same problem. nothing sounds broken, so what is it?
Actually, now that i did a little more research (after most of it just came from the "UPGRADE YOUR MEMORY" bandwagon ) i found that the way the antenna is set up i guess if it hits the ground hard it causes it to detach, thus rendering the phone pretty much useless. HTC claims its irreparable, but i don't think its true.
h ttp://ww w.engadget.c om/2010/10/29/htc-hd7-has-hidden-microsd-slot-user-replacable-card/
(breaking the rules a little but its not spam at all)
i got a replacement, but damn, its still a lot of money to pay.

[Q] * Question about a OTA Hard Brick*

Hey All,
I decided to flash back to stock using the odin 3 method. Basically I was planning on getting rid of the phone soon. I cleared everything off the internal "SD" card, wiped all user data and cleared the cache. Booted back into the stock OS, everything looked fine. Checked the internal card again and it had written some new files. I assume these are just operating files for the stock OS.
So I power down the device correctly, pull the battery and install the sim card and 8 gig flash micro sd card. The micro card is completely clear. I boot the phone back up with no issue, it hits the network with no issues. I start looking though all the bloatware and go back into setting and turn the USB setting from Kies to USB storage. Then a get an odd alert telling me an update for my phone is available. So, I figure a stock update couldn’t hurt and let it download and install. It downloads to 100%, and advises it needs to reboot to install the update... Ok, so I let it... the screen come back with a progress bar and not much else. At 50% the progress bar stops and a message telling me the update has failed pops up... The phone then shuts off.......
Bricked..... I mean bricked bricked. 3-button doesn’t work, Jig doesn’t work. the 3 button battery pull doesn’t work. 2 button while putting in the usb cable with odin loaded doesn’t work. 3 button with battery out, usb in and then put the battery in doesn’t work.. This thing is dead....
Now my question....LOL... since I had cleared out any and all data, will AT&T give me crap saying I voided the warranty by flashing my phone?
Do they look at what’s stored in ROM? Because before the phone died I had flashed it to stock... I know how to call XBM (their exchange program) and I know they will send me out a refurb phone, to questions asked. But my concern comes in when I ship them back my device and start snooping around... what are they looking for? No liquid or physical damage. Normally I don’t try to get one over on the man, but it was their crappy update that bricked the phone, not my tampering….
any thoughts or experience with this matter?
Did you flash back to JF6 or something? That OTA was probably the busted JH2 they pushed out to all our devices last year, resulting in tons and tons of bricks. They shouldn't give you any crap over it - it was their own fault that your device got damaged - and if you flashed everything back to stock and formatted the internal SD, then technically your phone WAS at factory defaults, so they wouldn't be able to tell what you've been doing with it prior to that anyway.
Edit:
Also, if ATT gives you **** over it, mail it to Samsung. Tell them you were on eclair, got an OTA notification and it bricked your device. They'll ask you to mail it in without the battery and back cover, and swap the board for you. Takes about a week, but whatever.. beats having to deal with some dumbass ATT rep.
this is just good to know....dont flash to stock and try an OTA update.
This exact thing happened to me. My phone was replaced without question but the tech guy told me something interesting. Just to check things, he took the battery from my bricked phone and tried it in a new phone - nothing. The battery didn't even work anymore. Likewise, he tried a new battery in my bricked phone. Again, nothing. Anyway, I got the new phone and battery and all is well. He said it was junk now. They will never be able to tell what ROMS were flashed on there, I suppose.
jack man said:
This exact thing happened to me. My phone was replaced without question but the tech guy told me something interesting. Just to check things, he took the battery from my bricked phone and tried it in a new phone - nothing. The battery didn't even work anymore. Likewise, he tried a new battery in my bricked phone. Again, nothing. Anyway, I got the new phone and battery and all is well. He said it was junk now. They will never be able to tell what ROMS were flashed on there, I suppose.
Click to expand...
Click to collapse
Well I thought they do like a jtag, or am I wrong?
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
nope, no JTAG, just a new motherboard

Non- compliant internal storage cards

Hello guys! This is my first post after visiting xda developers everyday for the past two weeks so bare with me...
I recently purchased an HTC HD7 from ebay at a very good price. I thought all was well with the free shipping and all...until the phone started restarting after the first day. So I panicked, searched on google and up pops up xda developers forum! It offered alot of solutions to many problems regarding resetting and restarting.
However after extensive research for the past two weeks, I finally recognized that the problem was the 'internal' SD card. The sellers from HK from whom i bought the phone had voided HTC warranty to insert one of their low class, cheap SDHC cards (which explains the reduction in cost) causing it to fail drastically as a phone. I know this happened because of a shiny warranty sticker with a bunch of chinese symbols on it. Updates won't work, factory reset happens on it's own, restarting even when i simply open up the messaging app and of course the infamous "storage card not working" error.
I've decided I cannot and do not want to send back my phone back in exchange for a new one since i will encounter the same problems. I've decided to have them compensate me for any repairs I have to make. So I read an article on xda dev about upgrading memory to 32GB using SanDisk Class 2 SDHC. Problem is, it is quite out of reach in my country so I would like to know a full list of compatible SDHC cards (not necessarily 32 gb). Also, what other hardware problems might be causing the occurances mentioned? I doubt it's a software problem, but say it is, what might be causing it?
Thank you!
cabe0018 said:
Hello guys! This is my first post after visiting xda developers everyday for the past two weeks so bare with me...
I recently purchased an HTC HD7 from ebay at a very good price. I thought all was well with the free shipping and all...until the phone started restarting after the first day. So I panicked, searched on google and up pops up xda developers forum! It offered alot of solutions to many problems regarding resetting and restarting.
However after extensive research for the past two weeks, I finally recognized that the problem was the 'internal' SD card. The sellers from HK from whom i bought the phone had voided HTC warranty to insert one of their low class, cheap SDHC cards (which explains the reduction in cost) causing it to fail drastically as a phone. I know this happened because of a shiny warranty sticker with a bunch of chinese symbols on it. Updates won't work, factory reset happens on it's own, restarting even when i simply open up the messaging app and of course the infamous "storage card not working" error.
I've decided I cannot and do not want to send back my phone back in exchange for a new one since i will encounter the same problems. I've decided to have them compensate me for any repairs I have to make. So I read an article on xda dev about upgrading memory to 32GB using SanDisk Class 2 SDHC. Problem is, it is quite out of reach in my country so I would like to know a full list of compatible SDHC cards (not necessarily 32 gb). Also, what other hardware problems might be causing the occurances mentioned? I doubt it's a software problem, but say it is, what might be causing it?
Thank you!
Click to expand...
Click to collapse
I think your probably right, more than likely it is due to the cheap SD card!
The good thing is that almost all the newer manufactured SDHC cards will work in the HD7, class 2, through 10.
I would recommend at least the 8gb or the 16gb for storage capacity and a class 4 for read/write speeds.
Stay with a better brand like SanDisk or PNY.
Purchace it from someone that has a decent return policy, just incase you get a dud.
Run the CrystalDiskMark 4000mb test on it and post your results in the "upgrade your HTC HD7 memory to 32gb" thread here:
http://forum.xda-developers.com/showthread.php?t=883582
and they will be able to tell you if its a sufficient SD card for the HD7.
Thank you
xdrc45 said:
I think your probably right, more than likely it is due to the cheap SD card!
The good thing is that almost all the newer manufactured SDHC cards will work in the HD7, class 2, through 10.
I would recommend at least the 8gb or the 16gb for storage capacity and a class 4 for read/write speeds.
Stay with a better brand like SanDisk or PNY.
Purchace it from someone that has a decent return policy, just incase you get a dud.
Run the CrystalDiskMark 4000mb test on it and post your results in the "upgrade your HTC HD7 memory to 32gb" thread here:
http://forum.xda-developers.com/showthread.php?t=883582
and they will be able to tell you if its a sufficient SD card for the HD7.
Click to expand...
Click to collapse
Where can I hit the thank you button? I cannot find it :S Also the phone is deteriorating day by day....Now it is out of battery and when i charge it, it goes into a loop of the HTC splash screen and a windows loading screen. It then freezes and repeats. Is there anything else that might be contributing to this? thanks!
cabe0018 said:
Where can I hit the thank you button? I cannot find it :S Also the phone is deteriorating day by day....Now it is out of battery and when i charge it, it goes into a loop of the HTC splash screen and a windows loading screen. It then freezes and repeats. Is there anything else that might be contributing to this? thanks!
Click to expand...
Click to collapse
It's definitely possible and I wouldn't rule out a software issue, but I think the signs are pointing to a non- compliant SD card
The devices OS is reliant on the SD card to store user data and cache, contacts, SMS, emails and apps, without an SD card inserted or having a faulty SD card would cause these operations to crash and cause system errors when powering on the device, this in turn prevents it from operating and the system from loading and cause file system performance issues, device lockup, reset or boot loop.
Are you sure that they even put an SD card in your device? They or the original owner may have removed the SD card and not installed another one. Either way, I would start with putting a new SD card in your device and go from there!
xdrc45 said:
It's definitely possible and I wouldn't rule out a software issue, but I think the signs are pointing to a non- compliant SD card
The devices OS is reliant on the SD card to store user data and cache, contacts, SMS, emails and apps, without an SD card inserted or having a faulty SD card would cause these operations to crash and cause system errors when powering on the device, this in turn prevents it from operating and the system from loading and cause file system performance issues, device lockup, reset or boot loop.
Are you sure that they even put an SD card in your device? They or the original owner may have removed the SD card and not installed another one. Either way, I would start with putting a new SD card in your device and go from there!
Click to expand...
Click to collapse
Yes I am sure they put in an SD card because i removed the back panel and it is clearly visible. One thing I find annoying is that they removed the protective metallic paper used to protect and hold the SDHC in place. Is there a way to use an alternative to this protective paper? I have also noticed the phone does have some on board memory ( 11MB) to be able to run. However there is no place for anything, messages, contacts, even for running applications such as IE! I'm guessing it is some kind of emergency memory? Anyways, my worry is that i feel that metallic strip is somewhat important so I would like to know how to replace it? Your help is very much appreciated!!!
cabe0018 said:
Yes I am sure they put in an SD card because i removed the back panel and it is clearly visible. One thing I find annoying is that they removed the protective metallic paper used to protect and hold the SDHC in place. Is there a way to use an alternative to this protective paper? I have also noticed the phone does have some on board memory ( 11MB) to be able to run. However there is no place for anything, messages, contacts, even for running applications such as IE! I'm guessing it is some kind of emergency memory? Anyways, my worry is that i feel that metallic strip is somewhat important so I would like to know how to replace it? Your help is very much appreciated!!!
Click to expand...
Click to collapse
Glad I can be of help!
It sounds like it's not recognizing the SD card. Can you get the phone running and goto settings, about phone and check to see what it says for storage capacity. It should show, total storage and available storage.
As far as the metalic tape... I know that it's there to help prevent the SD card from coming out of the tray. Because WP7 Mango security locks the card to prevent any data from being removed from the card. So say you removed the card without unlocking it first, there is no way to extract the data from the card or format it with another device. If the HD7 is turned on without the SD card installed the card will no longer work in the device either.
Not a 100% sure if the tape serves any other purpose though. You could cut a piece of duct tape to fit and secure it in place use the good kind like gorilla duct tape.
xdrc45 said:
Glad I can be of help!
It sounds like it's not recognizing the SD card. Can you get the phone running and goto settings, about phone and check to see what it says for storage capacity. It should show, total storage and available storage.
As far as the metalic tape... I know that it's there to help prevent the SD card from coming out of the tray. Because WP7 Mango security locks the card to prevent any data from being removed from the card. So say you removed the card without unlocking it first, there is no way to extract the data from the card or format it with another device. If the HD7 is turned on without the SD card installed the card will no longer work in the device either.
Not a 100% sure if the tape serves any other purpose though. You could cut a piece of duct tape to fit and secure it in place use the good kind like gorilla duct tape.
Click to expand...
Click to collapse
I have successfully inserted a 32Gb SanDisk SDHC Class 4 in my phone just a few hours ago. I performed a hard reset as instructed. When I booted up, the HTC splash screen showed up and it froze. For roughly 5 minutes...I plucked out the battery and again performed a hard reset. This time the device loaded with an error saying: low storage space please free up some space from your device. I tapped 'ok' and all I had was a black screen, although i know the OS booted up because i could hear system sounds, the bottom buttons were responsive and the lcok screen was visible. However when I slide up, no icons are visible except the wifi icon, the battery icon and the sim icon.
I tried loading the bootloader and as far as storage goes it is only recognizing some sort of 64MB partition from an "sd sandisk". Could this be a faulty installation of the OS on the new card? was I supposed to allow the system to take its time to load the software onto the new SD card? I am also unable to obtain the bootloader version etc that would be required to flash an RUU. Help would be appreciated!
cabe0018 said:
I have successfully inserted a 32Gb SanDisk SDHC Class 4 in my phone just a few hours ago. I performed a hard reset as instructed. When I booted up, the HTC splash screen showed up and it froze. For roughly 5 minutes...I plucked out the battery and again performed a hard reset. This time the device loaded with an error saying: low storage space please free up some space from your device. I tapped 'ok' and all I had was a black screen, although i know the OS booted up because i could hear system sounds, the bottom buttons were responsive and the lcok screen was visible. However when I slide up, no icons are visible except the wifi icon, the battery icon and the sim icon.
I tried loading the bootloader and as far as storage goes it is only recognizing some sort of 64MB partition from an "sd sandisk". Could this be a faulty installation of the OS on the new card? was I supposed to allow the system to take its time to load the software onto the new SD card? I am also unable to obtain the bootloader version etc that would be required to flash an RUU. Help would be appreciated!
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Click to collapse
That's strange... The HD7 has an internal (primary) seperate memory for the OS, the SD card is a secondary memory for the device. Technically it's a non removable storage. So once inserted, you hard reset the device and the SD card is formatted and then it becomes a part of the device and it's integrated into the file system.
If you boot into bootloader mode (device off, hold down the volume down button and power the device back on, while continuing to hold down the volume down button) what's all the information on the bootloader screen? I'm wondering if it's bricked. Can you also get into USB host mode? Device off, hold down the volume down button and the camera button and then power back on.
xdrc45 said:
That's strange... The HD7 has an internal (primary) seperate memory for the OS, the SD card is a secondary memory for the device. Technically it's a non removable storage. So once inserted, you hard reset the device and the SD card is formatted and then it becomes a part of the device and it's integrated into the file system.
If you boot into bootloader mode (device off, hold down the volume down button and power the device back on, while continuing to hold down the volume down button) what's all the information on the bootloader screen? I'm wondering if it's bricked. Can you also get into USB host mode? Device off, hold down the volume down button and the camera button and then power back on.
Click to expand...
Click to collapse
The device was not bricked. I inserted another SDHC card I had used for an old MP4. It was an 8GB TEAM SDHC class 2. The device booted up the OS on this card after a formatting and everything worked better than previously. However some restats were still happening. I tried loading the bootloader in an attempt to flash a custom ROM for the device but no USB text was seen on screen although Zune was recognizing the device perfectly. I decided to leave the device as is. Yesterday, I migrated to my grandma's for a week and I have a room where reception is great always full and no interruptions. A curious fact was that the phone did not restart once no matter how much I used it... and I did use it extensively downloading apps for the first 3 hours, constantly chatting on facebook, emails HTC hub and also voice recognition for messaging and searches. It was working 100% great. When I descended down the stairs (my room is on the first floor) and went to the kitchen I recieved a call from my girlfriend. I picked it up and reception was pretty bad, so I told her to message me instead. As I cut I realized the reception bar was zero. After a couple of minutes, the phone restarted for the first time since my stay at grandma's. I came to the inevitable conclusion that the mobile restarts everytime the reception is bad. This conclusion was backed up by working fine in my room and restarting every time I went to a low reception room. It hit me then that my house does have pretty bad reception where I reside most of the times which causes all those restarts. I am almost sure this is the cause of the restarting. However I am not sure what it infers... Regardless I am sending the phone back in exchange for a new one. However I do wish to know if anyone encountered the same problem, what they did to tackle it (besides running around like a madman to find reception), what causes this and if it is a model defect or a rare case. Thank you for your help!
cabe0018 said:
The device was not bricked. I inserted another SDHC card I had used for an old MP4. It was an 8GB TEAM SDHC class 2. The device booted up the OS on this card after a formatting and everything worked better than previously. However some restats were still happening. I tried loading the bootloader in an attempt to flash a custom ROM for the device but no USB text was seen on screen although Zune was recognizing the device perfectly. I decided to leave the device as is. Yesterday, I migrated to my grandma's for a week and I have a room where reception is great always full and no interruptions. A curious fact was that the phone did not restart once no matter how much I used it... and I did use it extensively downloading apps for the first 3 hours, constantly chatting on facebook, emails HTC hub and also voice recognition for messaging and searches. It was working 100% great. When I descended down the stairs (my room is on the first floor) and went to the kitchen I recieved a call from my girlfriend. I picked it up and reception was pretty bad, so I told her to message me instead. As I cut I realized the reception bar was zero. After a couple of minutes, the phone restarted for the first time since my stay at grandma's. I came to the inevitable conclusion that the mobile restarts everytime the reception is bad. This conclusion was backed up by working fine in my room and restarting every time I went to a low reception room. It hit me then that my house does have pretty bad reception where I reside most of the times which causes all those restarts. I am almost sure this is the cause of the restarting. However I am not sure what it infers... Regardless I am sending the phone back in exchange for a new one. However I do wish to know if anyone encountered the same problem, what they did to tackle it (besides running around like a madman to find reception), what causes this and if it is a model defect or a rare case. Thank you for your help!
Click to expand...
Click to collapse
Yeah... If you can exchange it for another one I would!
If in bootloader mode the white section will display "serial" while not plugged in and "USB" while plugged in, if neither of these are present then the device is half/small bricked for sure, even if it's recognized by Zune. That can be fixed with the goldcard/ Y cable method too.
I have heard of some people having issues with restarts when on their network and while roaming outside of their network. One thing you can try is flashing different radio versions until you find one that gives the best signal. Another thing could be the OS build version and firmware version that your device is running on, it may need to be updated.
xdrc45 said:
Yeah... If you can exchange it for another one I would!
If in bootloader mode the white section will display "serial" while not plugged in and "USB" while plugged in, if neither of these are present then the device is half/small bricked for sure, even if it's recognized by Zune. That can be fixed with the goldcard/ Y cable method too.
I have heard of some people having issues with restarts when on their network and while roaming outside of their network. One thing you can try is flashing different radio versions until you find one that gives the best signal. Another thing could be the OS build version and firmware version that your device is running on, it may need to be updated.
Click to expand...
Click to collapse
While I wish to thank you for your constant support and very useful suggestions on the matter, xdrc45, I am going to send the phone back very soon. Chances are I will recieve a replacement in two weeks time. Aside from this, I am sure the seller at HK will send me a phone with similar issues (Cross-fingers he won't), But since I am able to handle some very basic technical issues such as these, and the phone is at a good price (160EUR) I do not wish to refund. I'd much rather tinker with it a little here and there to customize it to my liking, ensure maximum potential of the phone and prevent issues. So my question is this: What steps should I take the minute the phone arrives (assuming they send me an identical copy of the phone they provided)? Do I need to supply myself with any hardware or software to be able to install the phone to function as though I bought it officially from HTC?
In reply to your suggestion on the bootloader: yes, the white section was always empty no matter what...so I'm guessing the phone was slowly dying away anyways. I will definately look further into the goldcard/ y cable.
Thanks!
cabe0018 said:
While I wish to thank you for your constant support and very useful suggestions on the matter, xdrc45, I am going to send the phone back very soon. Chances are I will recieve a replacement in two weeks time. Aside from this, I am sure the seller at HK will send me a phone with similar issues (Cross-fingers he won't), But since I am able to handle some very basic technical issues such as these, and the phone is at a good price (160EUR) I do not wish to refund. I'd much rather tinker with it a little here and there to customize it to my liking, ensure maximum potential of the phone and prevent issues. So my question is this: What steps should I take the minute the phone arrives (assuming they send me an identical copy of the phone they provided)? Do I need to supply myself with any hardware or software to be able to install the phone to function as though I bought it officially from HTC?
In reply to your suggestion on the bootloader: yes, the white section was always empty no matter what...so I'm guessing the phone was slowly dying away anyways. I will definately look further into the goldcard/ y cable.
Thanks!
Click to expand...
Click to collapse
I think that's a good choice and hopefully the next one won't have the same problems for you!
The best thing to do when you get the new one is boot into bootloader mode and check the information, if you want post back all the info from the BL screen or provide a screen shot of it. Also go into settings, about phone, more info and post back all the information from there too. That way we can make sure everything is up to par on the device and functioning like it should and make sure it's not bricked and if it is we'll get it taken care of for you!

[Q] Can I recover data prom Internal Sd, in a water damaged phone?

Recently a friend of mine let a lot of water (okay, actually it was vodka) enter in contact with my phone. I couldn't turn it on. I tried everything, and eventually could turn it. But it would turn itself off sometime later.
And to make things worse, when i opened it, i broke the ribbon cable of the power button.
I don't want to fix my phone (i've bought another one, since my i9000 was getting old), but i want to recover my data from Internal SD. Is there a way to mount it without the phone?
Sorry, but No
lucbl1 said:
Recently a friend of mine let a lot of water (okay, actually it was vodka) enter in contact with my phone. I couldn't turn it on. I tried everything, and eventually could turn it. But it would turn itself off sometime later.
And to make things worse, when i opened it, i broke the ribbon cable of the power button.
I don't want to fix my phone (i've bought another one, since my i9000 was getting old), but i want to recover my data from Internal SD. Is there a way to mount it without the phone?
Click to expand...
Click to collapse
To Be honest, there is no way of recovering this data as you cannot connect your device to a computer.
Go to nearest samsung show room they may recover it...

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