USB DEVICE NOT RECOGNIZED..
for the past 2 weeks since I restored my phone i have been getting these dialog boxes.
things i have tried.
Reinstall zune
Update to 4.8
Uninstall USB root hub drivers
Uninstall unknown device drivers
Reinstalled usb root hub drivers
Using Different pc's
using different sync cables.
I had no problems with this phone till I tried to update to mango and was unable to carry the unlock over so I reverted back to the back up and now I have not had any success with syncing my HD7 to zune or even have my device recognized by my pc.
I have read over similar threads on this forum and have tried following those instructions but none of these methods have worked for me.
any assistance would be greatly appreciated.. Please! thank you.
Bump!! Any suggestions ?
HD7 unlocked
I have tried formatting my computer now and re-installing windows 7..
I have reset my phone and my computer will still not recognize my hd7..
any ideas?? i am on the edge of selling it very frustrating :\
what is your bootloader version?
Be willing to bet it's 5.xx
when you reverted to the backup, it probably half bricked it...
Related
Hello
I have a big problem with the drivers to my phone in both Vista and XP, when I connect my phone it is not recognized by the computer.
It shows up as an unknown device and I am unable to update the drivers, it says that I already have the best avaliable drivers.
I can not access the phone thru the computer.
I have searched for answers and nothing has worked I have even formated my computer but still the same problem.
Does anybody have any solutions or thoughts about this problem?
//Johan
Have you tried downloading the Android sdk and directing Windows to the drivers supplied? It's weird you have a problem with XP, my Dell recognized the phone first time.
Clinton
Yeah I have tried that it just says that the best available drivers are installed.
Yeah it is weird, it worked for a while and then it just stopped working after playing around with som tethering apps. But I thought that it would work again after formatting the computer, but no.
Check the Sapphire wiki in my signature - fezza added some info on how to fix driver issues in there yesterday.
Solved it by Hard-reset on phone, just plugged it in and BAM ...
I used to be able to put my Captivate in USB debugging mode and enable usb storage and move files perfectly. Now that I think about it the last time I did this was before I upgraded the Captivate to Android 2.2. So, I think something happened after upgrading now when I plug my Captivate I get a driver error and it says Code 43. I tried uninstalling and reinstalling drivers, but don't think it helped I even tried installing from Kies Mini. I am not really sure what to do here. Any help would be greatly appreciated because I really need to transfer some files from Captivate to PC and vice versa asap.
Thanks,
Mo
You should be able to transfer files without drivers installed.
Sent from my GT-I9000 using XDA Premium App
When I plug it in it says Driver Device Software was not successfully installed. and Windows has stopped this device because it has reported problems. (Code 43)
then USB Device not recognized pops up.
When I go to my computer there is nothing showing my device so how would I begin to transfer files via USB??
Sorry but am still somewhat new to driver issues and android
Not sure, sounds like your computer. Updating the rom won't cause usb errors.
Do you have wireless connection? If so, download FileZilla or some other ftp client to your computer. Then go to the market and download OnAir or some file server. Then you can use the wireless to ftp files back and forth.
That is until you figure out you computer usb troubles.
Yea I'm in the processs of transferring the files via bluetooth, but any advice or at least a place to start for fixing the usb problems. I honestly have had no problems since updating to 2.2 and cannot think of any changes I have made to the computer either
bump can anyone help?
I wish someone would step in here as I am having the exact problem - Win 7 - 64 Pro. All of a sudden the desktop PC has stopped recognizing the Samsung Captivate. It wasn't always this way and I cannot figure what may have changed on the desktop to cause this (except for MSFT updates of course).
win7
BUMP. I just used my home computer (windows xp) and reset my captivate, then rooted and flashed Andromeda. this is the first time i flashed a rom and everything, but everything went smoothly and I would like to try out other roms, but I am only home for 4 months out of the year
I USUALLY have my 64 bit Win 7 laptop, but it is still not recognizing my Captivate. I still cannot even mount it. If anyone can help it'd be greatly appreciated. I tried reinstalling captivate x64 drivers and tried samsung kies mini but no luck. can someone troubleshoot me or send me a step by step walkthrough. I am getting the same errors I have had earlier and like BillMc it wasn't always this way.
BUMP. I got the same issue and it is driving me nuts. Any help will be greatly appreciated.
Open Device Manager, plug in your phone, and see what new devices pop up when you plug it in. Then uninstall all "devices" related to the Captivate.
Then unplug your phone and reinstall the captivate drivers pack. Then plug your phone back in and see if your computer sorts out the drivers correctly.
This fixed my issues. Try it.
Sent from my SAMSUNG-SGH-I897 using XDA App
Help!
My optimus 2x is not detected when I plug it to my laptop via USB.
Turn on mass storage" in the phone does not appear, it's like I'm just plugging in into a wall charger.
It could connect just a few days before, same laptop, same drivers (LG mobile united drivers)
Have tried it with 3 different laptops, still can't connect (drivers are installed)
A google search reveals other people having the problem as well and unable to solve it.
Can't return it yet for warranty because superuser app is still there.
Originally, I rooted it using superoneclick. Can't unroot it in superoneclick since not detected in USB.
So i unrooted it using z4root (without a pc). It's now unrooted, however superuser app is still in the app drawer.
Any advice?
Hi, I have the same problem and I posted question here: http://forum.xda-developers.com/showthread.php?t=1274379
Maybe some answers can help You but in my case nothing helped until one day it suddenly started to work again.
Well it was working both on my home and business laptop until few days ago when it stopped. I can+t make it to work again, and I've tried last advice there to remove battery for about 20 min.
I think problem is in the phone, because one day when it started ti work again on my business laptop it was also working on my home laptop without any action taken.
Please help!
P.S. I can hope that when GB will be available through OTA (I can't count on update tools because my phone is not detected), it will solve the problem
Thanks. Will try those suggestions. Not sure if i can update to gingerbread OTA. Theres no OTA update in my menu.
Hi,
I have the same problem as well. Nothing shows up in Device Manager, no notification when I plug in the phone. Just charging.
It was working just fine right out of the box, even before I installed any LG drivers, but it's suddenly just stopped being detected by the computer. Mass storage only or usb debugging makes no difference.
The problem is not with any of my USB ports, as other devices work just fine when plugged in (my iPod pops right up in Device Manager). I've reset the phone to factory stats, tried with other computers, downloaded the most recent drivers as well as the LG Mobile Support Tool.
I've googled extensively, only to find that a lot of other people have the same problem, but no working solutions.
I appreciate any and all suggestions.
Same issue.
Even on cwm and i can't make software update (power + vol- = reboot loop).
So i use adb tcpip...
I think i should try a stock/modaco before send it to after sales service
Thanks michoux.
Can you point me to instructions on flashing via adb tcpip?
edit:
Just did some googling. it seems device needs to be rooted for adb via tcp ip to work right?
Unless there's a way to root without pc then I can't do anything. (z4root doesn't work).
Damn, first mistake i did was to unroot.
do you already have installed the driver?? if already install remove it first and then reinstall the driver
check out this link maybe can help
Code:
http://forum.xda-developers.com/showthread.php?t=1304934&page=2
MODERATOR MESSAGE
A similar thread is open here http://forum.xda-developers.com/showthread.php?t=1274379
THREAD CLOSED!
I have the sprint htc one m7, I have been connecting it to my PC widows 7 64bit for the past year without any issues. I have the proper drivers installed on the pc. Now when I plug in via usb I get an immediate error message= on the pc it says DEVICE DRIVER SOFTWARE NOT SUCCESSFULLY INSTALLED, on the phone it says USB HOST CABLE IS PLUGGED IN UNABLE TO CHARGE.
I think the problem is with the phone because I have tried two computers different usb ports and cables and get the same. I also tried my wife’s phone and it works as it should. She has the same phone only difference is mine is rooted (stock4.4.2) and hers is not rooted.
I have tried uninstalling the drivers and reinstalling and get the same thing.
This is really bugging me because I don’t know what changed on my phone to cause this.
Please Please help if you can. I have searched for the solution without any luck
THANKS
Doug
Quick note=Under the driver software was not successfully installed message on my pc it says MTP USB DEVICE then has a red X with DEVICE UNPLUGGED next to it?
It is however able to see the phone when i put it in Fastboot= Fastbootusb.
What the heck is going on???
another note= after plugging it into the computer and getting the errors, when i plug it in to the wall charger it will not charge. Unless i reboot it then it will charge.
Anybody got an idea?
dug13 said:
I have the sprint htc one m7, I have been connecting it to my PC widows 7 64bit for the past year without any issues. I have the proper drivers installed on the pc. Now when I plug in via usb I get an immediate error message= on the pc it says DEVICE DRIVER SOFTWARE NOT SUCCESSFULLY INSTALLED, on the phone it says USB HOST CABLE IS PLUGGED IN UNABLE TO CHARGE.
I think the problem is with the phone because I have tried two computers different usb ports and cables and get the same. I also tried my wife’s phone and it works as it should. She has the same phone only difference is mine is rooted (stock4.4.2) and hers is not rooted.
I have tried uninstalling the drivers and reinstalling and get the same thing.
This is really bugging me because I don’t know what changed on my phone to cause this.
Please Please help if you can. I have searched for the solution without any luck
THANKS
Doug
Quick note=Under the driver software was not successfully installed message on my pc it says MTP USB DEVICE then has a red X with DEVICE UNPLUGGED next to it?
It is however able to see the phone when i put it in Fastboot= Fastbootusb.
What the heck is going on???
another note= after plugging it into the computer and getting the errors, when i plug it in to the wall charger it will not charge. Unless i reboot it then it will charge.
Anybody got an idea?
Click to expand...
Click to collapse
This is probably the most drastic method to fix it but the most likely way to fix it. Flash a RUU it reverts EVERYTHING to stock and deletes everything you had in the phone.
Since the computer recongizes it in fastboot RUU will work. Make a backup and if you are S-On then you have to relock bootloader first
Thanks for the reply, i thought about RUU and will probably have to attempt it. Im just not sure if its a software or a hardware issue? Everything else on the phone seems to be working fine. It just will not show up on any computer, i have tried 3 different computers and even installed HTC sync software on one and I still get the same error message.
Does this sound like a software issue or a hardware?
What do you think?
dug13 said:
Thanks for the reply, i thought about RUU and will probably have to attempt it. Im just not sure if its a software or a hardware issue? Everything else on the phone seems to be working fine. It just will not show up on any computer, i have tried 3 different computers and even installed HTC sync software on one and I still get the same error message.
Does this sound like a software issue or a hardware?
Click to expand...
Click to collapse
What do you think?
dug13 said:
What do you think?
Click to expand...
Click to collapse
sounds like a software problem since if it was hardware it wouldnt show up in fastboot either.
PLEASE HElp RUU failed to fix???????
ok as stated in the OP my HTC one wont connect to my pc. The only time is connected was in fastboot, so i did an RUU to attempt to fix the problem. After a successful RUU I still have the same problem= usb debugging is on i plug it in, it says installing drivers. Then I get the red X and the error message says =HTC MTP DEVICE IS UNPLUGGED & HTC MTP DEVICE FAILED.
I know everything else is working because my wife's phone connects no problem- so its not the usb port or cable my setting are the same.
ANYBODY GOT A SOLUTION?
PLEASE HELP- TIA
DOUG
dug13 said:
ok as stated in the OP my HTC one wont connect to my pc. The only time is connected was in fastboot, so i did an RUU to attempt to fix the problem. After a successful RUU I still have the same problem= usb debugging is on i plug it in, it says installing drivers. Then I get the red X and the error message says =HTC MTP DEVICE IS UNPLUGGED & HTC MTP DEVICE FAILED.
I know everything else is working because my wife's phone connects no problem- so its not the usb port or cable my setting are the same.
ANYBODY GOT A SOLUTION?
PLEASE HELP- TIA
DOUG
Click to expand...
Click to collapse
try talking to htc offical live chat
dont mention anything about being s-off or being rooted though they wont help you then.
as long as you are ruu you should have everything stock
Ok ladies and gents,
I've been on a mission to root my Note 5 N920I for months now.
My problem is no computer will read/recognise the device. The Mac's seem to not even recognise it's plugged in, with Windows, no matter which driver I install it keeps telling me the "device descriptor failed blah blah blah". I managed to root my S4 very easily on Mac with Jodin3 so I know that it ain't no user error.
I've Googled and Googled ways to root without a computer or installing a custom recovery without root, but from what I understand I can't flash TWRP as recovery without a computer and therefore cannot root without a custom recovery.
I've Googled ways to fix the USB issue by making the xml file and putting it into the correct folder, but for that I need to be rooted. Right?
When she's plugged into a computer with USB debugging on or off nothing comes up in my notifications except for charging. I tried using the toolbox which I found on here (sorry can't remember the name) though it seemed like I was getting close, I couldn't get close enough before my temper got the better off me.
If my memory serves me correctly the OTG function worked when i first got the phone but didn't after the first update. My mate's Note 5 also has the same issue. I Googled it and seemed it was common issue on these phones.
I've tried to learn some Terminal/Command Prompt to see if I can fix it that way through Debian or whatever, only got as far as understanding it, kind of. Big ups to all you coders/programmers out there it really is an artform.
So PLZ PLZ can y'all help me, there has to be a way aside from setting this thing alight and getting a new phone.
My next mission, which I only embarked on a couple nights ago is unbricking my dad's Note 4 (N910G) that just hit the **** one day after spazzing out for a few days then would not turn on. I'm getting close though I haven't put much effort into that yet.
Any advice will be greatly appreciated, thanks in advance. ?
Anyone??
$pooLz said:
Anyone??
Click to expand...
Click to collapse
1)First of all have you enabled usb debugging and oem unlocking options enabled from developers options?
2)Install latest usb drivers for your model no on pc, use original usb cable to connect your phone
3) Try different usb hub-ports on your pc, it is recommended to use main-usb port to connect device properly which is mostly located backside of cpu cabinet
4)Does odin recognises ur device? If yes then you can flash twrp and cf autoroot both ( Sometimes Kies or smartswtich like programmes enforces device not be reognised, so uninstall them before trying to connect and flashing thorugh odin)
5)Try to update device drivers manually from Pc's administration
6) Try to connect your phone on another pc running windows and see if it recognises your device or not
I've tried all of that, i have a 09 Macbook Pro hand me down running Yosemite with Windows 8.1 Pro n just put Ubuntu on her today through Parallels. None of which recognise the phone being there.
I've plugged it into 2 HP PC's and both just keep telling "device descriptor failed". They're both kinda old too.
Unless someone has a specific driver they've made or found or could make me?? Clearly I'm a noob.
Closest I've found is https://github.com/452/USBHIDTerminal/wiki/How-to-enable-USB-host-API-support but still need root or system mounted as rw.
Any other ideas? Any ADB codes anyone could help me with ?