Database Develop

ADB device offline

I've been using ADB the last couple of days to install apps on my Captivate and all of the sudden it stopped working today.
When I type 'adb devices' the phone comes up right away, but it shows offline.
I have tried reinstalling the drivers and Android SDK, but no luck. I've searched around and found some others with this issue, but haven't really found a fix that works for me.
Any idea why ADB would just stop working like that? I even performed a factory reset of the phone and put everything back to defaults.

Ok I almost pulled my hair out, but I found the problem.
For some reason, ADB does not work with the Samsung USB cable that came with the Captivate.
I switched to another USB cable and it works just fine.
Man, I really thought I was going crazy.

wimbet said:
For some reason, ADB does not work with the Samsung USB cable that came with the Captivate.
I switched to another USB cable and it works just fine.
Click to expand...
Click to collapse
What the hell is that about!? I wish all these companies would stop trying to break from standards by proprietizing common cables.

I can't get the drivers to work. Where did you get yours?

Ok I almost pulled my hair out, but I found the problem.
For some reason, ADB does not work with the Samsung USB cable that came with the Captivate.
I switched to another USB cable and it works just fine.
Man, I really thought I was going crazy.
Click to expand...
Click to collapse
Yeah I buy that, I couldn't even get the thing to try and connect at all with out switching usb connections on my computer.

stock cable works. I just rooted and ran into that problem. In order to get around it if you cant get a diff cable, make sure that b4 you connect your phone to your pc you turn off your internet so it doesnt auto dl the drivers. b4 u connect, dl the drivers for your phone from the root thread. Plug your phone into ur comp with the internet off and close any pop ups. Go to device manager look for the notification labled usb or captivateand right click and select update. Select search from file on disk or select file (something like that, i forget) and scroll and select the folder where you extracted the usb drivers. Make sure the checkbox that says search subfolders is checked and click next to install. two more drivers will pop up in device manager after u install the first one. Repeat the same procedure for both of them and then you should be able to use adb just fine to root.

Just wanted to further confirm that using a different microusb cable works! I keep reinstalling the drivers but it kept showing the device was offline. Then I tried my old Nokia N85 cable and it worked like charm! So weird how usb cables aren't made equally, unless Samsung designed the cable to prevent using adb?

I had this issue for a little while, but I installed the Samsung Kies software (which contains drivers) and uninstalled the ADB drivers I had originally downloaded. It's worked like a charm since then.
Go to SamsungApps.com and then use the canada site, as the software isn't really available in the US yet.

I have had no problems using the stock cable on my Laptop and work PC, both are Win 7 32bit. The same cannot be said for my my main home PC which is Win 7 64bit. Neither the stock cable nor an after market cable worked with ADB.
For the 32bit OSes I installed the Kies software and the usb device gets installed correctly. for the 64bit OS, I installed the Kies software but could get the phone to connect correctly. I then tried to install the 64bit drivers that are floating around the web. The 64 bit drivers worked enough to get the phone connected to the PC but when I tried to query "adb devices" the phone would always appear as offline. I've tried several things: install/uninstall drivers and software on the PC, restart the PC and Phone, change cables. Nothing seems to help on Win 7 64bit.
It seems to me that there might be a bug in the 64bit driver, though I have no proof of a bug.
I am going to keep playing with the 64bit OS until i figure it out or get so annoyed a that I just give up.
I'll be using my Win 7 32 bit laptop until I get the 64bit PC to work.

TimF said:
I have had no problems using the stock cable on my Laptop and work PC, both are Win 7 32bit. The same cannot be said for my my main home PC which is Win 7 64bit. Neither the stock cable nor an after market cable worked with ADB.
For the 32bit OSes I installed the Kies software and the usb device gets installed correctly. for the 64bit OS, I installed the Kies software but could get the phone to connect correctly. I then tried to install the 64bit drivers that are floating around the web. The 64 bit drivers worked enough to get the phone connected to the PC but when I tried to query "adb devices" the phone would always appear as offline. I've tried several things: install/uninstall drivers and software on the PC, restart the PC and Phone, change cables. Nothing seems to help on Win 7 64bit.
It seems to me that there might be a bug in the 64bit driver, though I have no proof of a bug.
I am going to keep playing with the 64bit OS until i figure it out or get so annoyed a that I just give up.
I'll be using my Win 7 32 bit laptop until I get the 64bit PC to work.
Click to expand...
Click to collapse
i've been able to install .apk's with my win7 64-bit ADB :O
all i did was install Samsung Kies.
i don't think i've ever had a problem...?
EDIT: i'm using the cable that came with it and no problems yet.

I'm running win 7 x64 and Kies did the trick for me. I haven't had a single issue connecting my phone since I did that.
Sent from my SAMSUNG-SGH-I897 using XDA App

Justa dding to the anecdotes.
I was having problems with the included cable using the front USB. It would show as Device Offline, also the charging wasn't very strong.
I switched to the onboard USB at the back of the case, and adb worked fine with the included cable.
Looks like I'll be picking up a couple extra USB cables so I won't have to continuously do the desk dive everytime I need to use it somewhere else.

1. I installed the kies drivers first and it would say offline when i checked the device through the cmd prompt.
2. I then installed the adb drivers and it then said the device was online.
3. i then rooted the phone and went on my way. i then tried it a second time and it said device offline.
4. nothing changed during this time except that i turned off debug mode, changed it to mass storage and plugged it back into the usb to transfer some files.
5. on returning to debug mode it no longer tells me the device is online. i have tried different USB ports as well.
6. i deleted the drivers, and reinstalled and it still says offline.
very frustrating.

wow. i forgot to try plugging it into another USB port. that worked. sorry about previous post.

I am running Windows 7 Home Premium 64bit on my laptop,
I installed the samsung 64bit drivers, it was an installer i found on the web, not the kies installer packaged driver one.
i changed my setting on my captivate to Mass Storage.
I mounted usb and everything works, by that I mean i was able to ADB like no tomorrow without any issues.
Then I made the mistake of installing Samsung Kies and that messed up my previous drivers and I wasnt able to ADB to my phone. I had to uninstall Samsung Kies and my phone still wasnt being found I still couldnt ADB.
my solution to fixing was restarted my phone and computer, without my phone connected to USB i re-installed the Samsung 64bit Driver Package, then hooked up my phone made sure Mass Storage was selected and Mounted USB and bam was able to ADB again.
hope this helps! also i have been doing videos helping people with issues with samsung's captivate on youtube, youtube.com/johnnyzappone if anyone wants to check em out, if anyone has any suggestions please let me know and id be happy to release a video!

I resolved my issues, I plugged the stock cable into one of the rear usb ports and the device is now available on my main PC Win 7 64 bit.

wimbet said:
Ok I almost pulled my hair out, but I found the problem.
For some reason, ADB does not work with the Samsung USB cable that came with the Captivate.
I switched to another USB cable and it works just fine.
Click to expand...
Click to collapse
Confirmed this made my device stop appearing as offline with adb.
How it is even possible that the cable prevents (only) adb access on the PC, I have no idea.

I have windows 7 and mac osx and I can use adb with both using the stock USB.
i have debugging active.

lol @ the samsung cable.
i've 2 indentic cables here, one doesn't work. plugged in the other one and this one works...
maby its just a strange issue on windows, next time try to pull out the cable and put in back in then connect your device again this should work.... :s
because earlier the cable just worked fine and now it doesn't.. so good luck xD

joelpt said:
Confirmed this made my device stop appearing as offline with adb.
How it is even possible that the cable prevents (only) adb access on the PC, I have no idea.
Click to expand...
Click to collapse
also can confirm PITA

USB Driver issues

I've been having USB driver issues for a while now with my captivate (On serendipity 4.2 right now, finally decided to try to get to the root of this issue and update); I've used the SAMSUNG_USB_Driver_for_Mobile_Phones_x86.exe (and I am on 32 bit Windows XP SP3), and have always received a "USB Device has malfunctioned" message whenever I have tried to plug my Captivate in.
My computer has 2 USB Ports; one of them has a USB 1.0 hub plugged in (which has a keyboard & Plantronics Microphone plugged in as well) and the other has a Logitech mouse. I've tried both of the main USB ports, as well as the hub. The hub's been plugged in when installing and uninstalling (I'm trying to give as many details as possible in the hopes that one of these might trigger a red flag).
Anybody know what the problem might be? Maybe I've been uninstalling the drivers incorrectly? (I've done it through device manager & restarting the computer before reinstalling)
EDIT: No Kies on this computer, has never been installed; I have been mounting the device via the notifications menu but it still gives me a malfunction error.

Hmmm.. You've done everything that I would try as well...
At this stage I can't really say it's anything specific... Have you tried it on any other computers by any chance? Or got it working before?

venomio said:
Hmmm.. You've done everything that I would try as well...
At this stage I can't really say it's anything specific... Have you tried it on any other computers by any chance? Or got it working before?
Click to expand...
Click to collapse
Should mention that I got it working by turning on USB Debugging mode on after installing the drivers, then plugging the device in, and after that it began to function as normally.

So is it working now or not? Sorry, the latest post is a bit confusing...

I think that's a known issue. I usually can not get my computer to recognize my captivate without enabling debugging
Sent from my SGH-I897 using XDA App

venomio said:
So is it working now or not? Sorry, the latest post is a bit confusing...
Click to expand...
Click to collapse
Yes, it is working 100% as it should be.

[Q] Windows "USB Device Not Recognized" error

Does anyone else have this problem? When I connect my phone to either my laptop (winXP) or my desktop (win7x64) I periodically - constantly, really - get this message:
"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message."
When I click the message, it identifies my phone as a Generic USB Hub (4 ports) with the first child being a USB Mass Storage Device, the second being the problematic "Unknown Device" and the last two are "Unused Port"s.
This happens whether the phone is in charge-only or mass storage mode. I tried installing the autoplay drivers and that didn't help, so I uninstalled them. No hubs are involved - I've always plugged straight into the tower or laptop. I've also tried two different quality (first party Motorola) cables.
Mass storage mode works fine despite the error - I can access the Internal storage as well as the SD card. Is this a problem with my phone, or am I missing some software on the Windows side?
Ben

crt_ben said:
Does anyone else have this problem? When I connect my phone to either my laptop (winXP) or my desktop (win7x64) I periodically - constantly, really - get this message:
"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message."
When I click the message, it identifies my phone as a Generic USB Hub (4 ports) with the first child being a USB Mass Storage Device, the second being the problematic "Unknown Device" and the last two are "Unused Port"s.
This happens whether the phone is in charge-only or mass storage mode. I tried installing the autoplay drivers and that didn't help, so I uninstalled them. No hubs are involved - I've always plugged straight into the tower or laptop. I've also tried two different quality (first party Motorola) cables.
Mass storage mode works fine despite the error - I can access the Internal storage as well as the SD card. Is this a problem with my phone, or am I missing some software on the Windows side?
Ben
Click to expand...
Click to collapse
Have you tried installing the WHQL drivers for this device from here: http://www.lgforum.com/resources ?

majorpay said:
Have you tried installing the WHQL drivers for this device from here: http://www.lgforum.com/resources ?
Click to expand...
Click to collapse
Thanks for the suggestion major. I tried those drivers with no luck - the message still pops up frequently in both charge and mass storage modes.

crt_ben said:
Thanks for the suggestion major. I tried those drivers with no luck - the message still pops up frequently in both charge and mass storage modes.
Click to expand...
Click to collapse
Odd... I had issues with the original drivers, but once installed, I never had another prompt again.
edit: I had it one more time, but it found them and installed them

that's very interesting. i also use 2 machines--one with xp and one with win7. my usb connection worked flawlessly on both. fyi...my connection default is mass storage, and i've actually never tried the other options. i wonder why the difference? did you make any changes? are you rooted? i am not.

gr33nT said:
that's very interesting. i also use 2 machines--one with xp and one with win7. my usb connection worked flawlessly on both. fyi...my connection default is mass storage, and i've actually never tried the other options. i wonder why the difference? did you make any changes? are you rooted? i am not.
Click to expand...
Click to collapse
Hi gr33nT,
Thanks for responding. I'm 100% stock at the moment, not rooted or anything (though it will be soon ) Sometimes I use charge only if I have it connected to my laptop at work but I still want to listen to music from the SD card. I may see if I can get Verizon to swap out the phone, the message pops up all the time and it's getting annoying...

A quick follow-up on this one: I tried the stock LG cable on my win7 machine (I had been using moto cables). I installed BOTH the bootstrap drivers as well as the LG drivers from the web - still happening. I rooted with these drivers via S1C so I know the drivers are good. If nobody else has run into this, something is probably wonky with my phone, so I'm probably going to exchange it.

For mine, every time I connect, it asks me if I want to install bootstrap. Even though, they have already been installed cuz I am rooted.

I've had the same issue both as stock, and rooted and in every configuration with the phone and PC you can think of. I've downloaded the drivers and installed them from both the phone and web site all to no avail. This is really getting annoying.
I hope someone has a fix for this.

AndroidCraig said:
I've had the same issue both as stock, and rooted and in every configuration with the phone and PC you can think of. I've downloaded the drivers and installed them from both the phone and web site all to no avail. This is really getting annoying.
I hope someone has a fix for this.
Click to expand...
Click to collapse
Hmm...that is troubling. I'm still having the issue running the stock rom and rooted, now. When I get time I'm going to drop by the Verizon store and hopefully they'll replace the phone - I suggest you try the same, as I doubt it's the computers we're using. My win7 box and winXP work laptop could hardly be more different!

I doubt a replacement will fix anything, I experience the same thing as majorpay. Drivers worked for a while and then it started asking for it again. This also causes issues when using usb tether as its connecting and disconnecting. The issue is not present when used as a mass storage device.

bwhxeon said:
I doubt a replacement will fix anything, I experience the same thing as majorpay. Drivers worked for a while and then it started asking for it again. This also causes issues when using usb tether as its connecting and disconnecting. The issue is not present when used as a mass storage device.
Click to expand...
Click to collapse
Hi bwhxeon,
The issue (USB device not recognized - it sounds like you're referring to the autoplay driver installation) happens for me in mass storage mode also. I believe it has to be the phone as I've never had this problem on any of my PCs with my OG Droid or any other USB device. With this phone, I have the problem on all of my PCs.

I had the same problem. The error popups seemed random at first. I noticed if I enabled/disabled the WIFI on the device while it was connected, I could make the error popup.
I ended up getting a new replacement device when I also noticed the 4G Hotspot wasn't working either even after a factory restore. There was definitely a hardware issue with the phone.

USB Unknown Device
same issue here.. when using ADB though I have to set to Internet Connection then it goes away for a while until I want mass storage or just charge from USB again, then re-appears.

LG is not like most other phones as in usb debugging only works in internet connection mode where others go into it as soon as you plug it in.

Just kind of scanned this thread but have you tried a different USB cable? I was having a problem with mine only wanting to charge with the stock so I grabbed another cable and it has worked right ever since

Same issue, two different pcs, with two different cables. Bootstrap does not load anymore so I am using the drivers from the links, both sets of Lg verizon drivers
Sent from my VS910 4G using XDA App

[Q] Galaxy Tablet Gets USB Device Not Recognized Connecting to Vista or Win7.

Anyone else getting this problem or know of a solution. I've updated USB drivers from both T-Mobile, Samsung and utilized Kies Express but still nothing.
Thank you in advance.
....

frenchy420 said:
Anyone else getting this problem or know of a solution. I've updated USB drivers from both T-Mobile, Samsung and utilized Kies Express but still nothing.
Thank you in advance.
....
Click to expand...
Click to collapse
Is USB Debugging enabled?

W-7 will be automatic, with the drivers built in, but not vista. You will have to install them.

natious said:
Is USB Debugging enabled?
Click to expand...
Click to collapse
Sorry, should have mentioned this. Yep. I have. I've not been able to see it in either environment (currently running win7 on the machine I'm typing on). The last time I was able to see it was on an XP machine. Never on Vista and now on this new 7 box. I have also factory reset this as well but still nothing.

rangercaptain said:
W-7 will be automatic, with the drivers built in, but not vista. You will have to install them.
Click to expand...
Click to collapse
I have Win 7 and it wasn't automatic. I'm pretty sure you need to install them, either by installing Kies or just installing the Samsung drivers.

frenchy420 said:
Sorry, should have mentioned this. Yep. I have. I've not been able to see it in either environment (currently running win7 on the machine I'm typing on). The last time I was able to see it was on an XP machine. Never on Vista and now on this new 7 box. I have also factory reset this as well but still nothing.
Click to expand...
Click to collapse
Turn it off, my computer wont see my tan unless USB debugging is off
swyped from a galaxy far far away

natious said:
Turn it off, my computer wont see my tan unless USB debugging is off
swyped from a galaxy far far away
Click to expand...
Click to collapse
Made me LOL...
Turned it off. Connected to PC. Selected mass storage, then the option to mount. Then got the USB device not recognized message again as well as the option to look at the USB device properties which indicated the unknown device and to "replace the device if windows is unable to recognize" it. I also opened kies express which I also downloaded to load the most current drivers (for US). Still nothing.
If the wifi didn't work on it, I'd probably take this thing skeet shooting and use it as a clay pigeon, I'm that frustrated...

Deinstall all program including drivers and kies. Reboot and in system/config look if their is all cleaned so no Usb installed
Now reinstall kies.
On your tab in system connect to kies on connect and not to Usb.
Now connect tab to windows and only when no connect is fossiele then install usbdrivers.
Sent from my GT-P1000 using XDA Premium App

Ok...completely uninstalled everything and checked the registry for any instances of Samsung to make sure all drivers are removed. The only difference now is that I couldn't find the link to Kies Express, so I'm just going to install standard Kies. Crossing my fingers.

The tablet shows connected to Kies when that is opened but when I close that and try to connect as USB and mount. I get the same error message about USB device not recognized. I also try to update the driver in system properties but get the same error that the device driver is up to date "unknown device".

Windows 7 is automatic. On the dialer type *#7284# and set usb to pda.

maybe your usb cord is fudged

Yeah, thats a good reminder. The aftermarket cords have caused a few temporary bricks.

Vista trouble
my experience is trouble to connect kies gtab while i'm having my portable hdd with my laptop

Oooh, thats a good point too. Disconnect those other usb devices when flashing your precious! And all usb ports are not created equal. Only one of the three on my laptop recognizes my tab in odin or heimdall.

Solving the "Device not recognised" USB connection problem.
rangercaptain said:
Yeah, thats a good reminder. The aftermarket cords have caused a few temporary bricks.
Click to expand...
Click to collapse
I spent a couple of days trying to connect my Tab to a number of different OS's from XP up to Win7 on 3 different computers. Each time the dreaded message of "USB device not recognised" came up. The solution was so simple after all the frustration. Soon after purchasing the tablet, I bought a car charger which came with a connection cord. Looks the same as the original except without the the Samsung logo on the flat connector. As soon as I plugged in the original USB lead, voila! "Device is ready to use" message appeared.
Moral of the story. If you are having problems connecting your Tablet to a PC through USB..... make sure you are using the USB lead that came with the tablet.
cheers
Tony C.

If you're using a 64bit os thennit wull not recognize.

ryn888 said:
If you're using a 64bit os thennit wull not recognize.
Click to expand...
Click to collapse
Mine is Windows7 64bit Home Premium and it is recognised.
I installed PDAnetA300x64.exe to get the drivers
TC

[Q] Windows 7 64bit USB driver intended for Samsung Galay Note GT-N7000

Hello XDA developers / forum users,
Finaly I've buyed myself a (very) nice phone: The Samsung Galaxy Note GT-N7000 .
I'm really happy with it, but I've a smal problem with connecting my phone by USB to my Windows 7 64bit computer. I can't get it working.
Not with Kies, not with installing just the driver, nothing seems to help.
Hopefully someone overhere has had the same problem which has been solved already ......
I've searched your forum and also the internet for the solution and/or work arround, but couldn't find anything what helped.
I'm sorry when I've missed the topic on your forum, if so please post the link.
I hope someone can help me out with this isue,
Thanks in advance,
nldark

http://forum.xda-developers.com/showthread.php?t=1424997
Read first few line of main post, you will find both 32/64 bit driver
Sent from my GT-N7000 using xda premium

Thanks dr.ketan for your reaction,
Unfortunately it's still not working ....
By the install procedure it says:
USB Device Not Recognized
One of the USB devices attached to this computer has malfuntioned, and windows does not recognize it. For assistance in solving this problem, click this message.
When I do this it will try to install again the driver, but it says that it has already the latest driver. Nothing helps, uninstall, reinstall.
In the device manager it shows up under Universal Serial Bus controllers as: Unknow device.
What else of suggestions do you have?
Any help would be apreciated .....

I had issues too. Sometimes it would take forever to find the driver and sometimes in errors out.
After you installed Kies. Go to device manager and find your Samsung device. Usually will have the yellow caution triangle next to it. Right click change drivers. Do not let Windows search. I don't know the exact wording off hand but you want to get to the point where windows will let you select from a list of devices. Scroll down to Samsung and select. That's what worked for me.

Hi there again,
With a samsung galaxy s, is connecting easy does it with my windows7 64bit computer.
So in my opinion it really has to do with the driver.
I have also tried to connect to a XP computer (with my note), what also works fine.
Does anyone have an idea?
Sent from my Samsung Note

Uninstall kies, Just reinstall isolated driver.
If you connecting device with Extension cable, remove it, N connect direct to USB slot of main board(back side)
once it recognise, you can reinstall kies.

I'm having problems with drivers too but with the bluetooth driver. My laptop can't recognize my Note's bluetooth. I was able to install the driver before but the problem came up when I reinstalled windows. I have windows 7 x64 home premium installed. I can send and receive files though after pairing, but I need to manually click the send and receive options in my computer unlike before where I can send and receive files automatically.

Thanks Dr. Ketan,
Since I put my USB cable at the backside from the computer it recognized my telephone
I tried this also with an USB extension cable, but as you said already this isn't working!
I tried also again the front USB connector, but with that connector my telephone won't still be recognized, so I buyed a long cable and will use from now on the back side USB connector!
Thanks again for the good work,

No Kies..... AAAAArrgghh
I read so many threads to disable USB debugging, reboot (with/without SIM/microSD), uninstalled all USB and BT from PC (W7-X64) uninstall/reinstall Kies, and still KIES gives me this message not to be able to connect to my N7000.
There was a little KIES update which started to ask for the right phone, but the N7000 was not even listed!. Took me an entire day!
What a nightmare! Al other phones I have used worked like a charm to connect and sync. Here I sit with a 500 Euro Galaxy Note which even does not have my contacts!

To add to this (it being an appropriate thread),
I have Note and win7/64 and connections was fine with Keis installed but not running i did not have any problems until last week, when suddenly i could not read the micro USB card nor copy files from the phone.
After much mucking about, deleting drivers and reloading etc, i stumbled across a thread somewhere that suggested unmounting then mounting the SD card.. this worked.

Note and windows 7 32-bit
it works perfectly with XP Pro (synching and note being recognized).
While I try to do the same thing with windows 7 (32 bit) I does not recognize the note (I have installed the driver from : http://forum.xda-developers.com/showthread.php?t=1424997)
I have dismounted and mounted back the microsd card. Still not recognized. It only says that the driver has been installed, that the usb connection is working fine but the note is not listed in device manager nor I can synch anything.
Any ideas?
Mystic38 said:
To add to this (it being an appropriate thread),
I have Note and win7/64 and connections was fine with Keis installed but not running i did not have any problems until last week, when suddenly i could not read the micro USB card nor copy files from the phone.
After much mucking about, deleting drivers and reloading etc, i stumbled across a thread somewhere that suggested unmounting then mounting the SD card.. this worked.
Click to expand...
Click to collapse

reinstall kies then use a different usb port i too use win 7x64

I have uninstalled Kies wifi and disabled kies air. Which should I reinstall ?

I completely abandoned KIES as it is a nightmare.... for a few euro I bought something called Mobisynapse, which seems to do the job alright, although it is rather simple in its functionality.
(Unbelievable Samsung making nice products but this crappy s/w.)

sayborg said:
I have dismounted and mounted back the microsd card. Still not recognized. It only says that the driver has been installed, that the usb connection is working fine but the note is not listed in device manager nor I can synch anything.
Any ideas?
Click to expand...
Click to collapse
Along the way I've had to play about with several things quite often to get the connection working. See: this (the whole thread discusses this sort of connection issues); in this thread several of the problems I posted turned out to be related to USB ports and drivers.
Basically the variables are, as far as I can see:
- on the device side, USB debugging (see this, third bit) and neighbouring posts, and USB connection mode (see above)
- and on the pc side first the USB drivers, which you have already downloaded. I can make a connection using both Kies drivers (though I tend to agree with Eira007 here about their temperamentality) and Samsung USB drivers. BUT they won't co-exist. I have two separate (multiboot) instances of Windows 7 with Kies on one and Samsung drivers on the other! And then on the PC side finally the USB port you use. The drivers won't work with just any USB port, "kieskeurig" I would almost be tempted to say (sorry, Dutch joke). Most people (as in this thread) stress the importance of using a USB port at the back of the computer. However, in my rooting quest (see above) I actually discovered that connection via a USB port at the back of the computer didn't work but that connection via a USB hub did. So my experience is that with these four variables it's very much a case of "your mileage may vary" as they say, although the experts definitely advise no hub or USB extension cable and a rear side USB port. I would advise you to play around with the variables until it suddenly, magically works, keeping in mind that you can't install Kies and ordinary Samsung drivers together. Also, when removing one driver and installing the other you have to do a very thorough deinstall first (remove all related files and registry references) and a clean reinstall, otherwise Windows will just say, as mentioned in this thread that "the latest drivers are already installed". Incidentally, with Kies the Note appears in Windows explorer as one device, but with Samsung drivers the two SD cards appear as two separate drives. Finally I found that Kies takes a good while to respond and recognise the Note, and sometimes you have to go through the "Troubleshoot device connection" procedure several times before Kies suddenly wakes up and finds the device. (I'm not 100% certain about the label on the button as I'm not on my sync PC at the moment.)
Eira007 said:
I bought something called Mobisynapse
Click to expand...
Click to collapse
Thanks a million for pointing me to this. The reason I went to such lengths to keep Kies was because I couldn't find anything else that would sync my contacts, tasks and schedule with Outlook over USB. I'm going to check this out!

Guys,
I don't understand why we have to install Kies. With my laptop at home, Kies is not installed, it recognizes the phone (internal memory, and microsd) without any issues.
At the office I have Win 7 (32 bit), this is more recent than XP Pro however it does not work.
The Note should be detected without any softs (Kies etc)...

As I said, you don't have to install Kies, but your system does need drivers for the device, be they from Kies or wherever. Windows includes its own versions of lots of drivers, and it may be that your installation of Windows XP has drivers it at least "thinks" are the right ones for the device, whereas your installation of Windows 7 doesn't. And this wouldn't be the first time Windows 7 failed to do something that XP did OK.

I called the Samsung Benelux support yesterday. They told me to turn 2 features on in control panel/applications: Microsoft.NET Framework 3.5.1 (check 2 boxes). Then install Kies and then plug the usb cable. Tried it several times, does not work...

What do you need to do?
Kies = drivers + software to sync Note with PC (among other things);
Just drivers = if you (say) want to connect to your Note with PC Odin.
Kies indeed requires .NET framework if I remember correctly. But if you just need to "see" your Note's file system from the PC (like with PC Odin) then installing Kies is probably more trouble than it's worth.
Mobisynapse, suggested by Eira007 several posts ago, will also have to install drivers to work. I haven't got it yet as I'm still trying to get the website to accept my credit card.

Sorry to ask but what is PC Odin ? What does it do ? I just need my Win 7 laptop to see my Note. Currently it does not. I have tried with/without Kies and Mobisynapse. Still does not work. XP Pro sees my Note without any softs.