Database Develop

Back button does not work properly

Hi guys,
Ive searched and searched and it seems we do have issues with the back button I've yet to see if it's just a few of us or all of us with this issue. I just gave up my flawless DNA for this phone and I was hoping flashing a Rom with the new ota would fix the issue, That wasn't the case at all. Is it just me or should I just return the phone to att and get another one? In all honesty this would be my first flawed HTC phone.
Sent from my HTC One using Tapatalk 2

Well, we are no alone.
Nirvana Rules said:
Hi guys,
Ive searched and searched and it seems we do have issues with the back button I've yet to see if it's just a few of us or all of us with this issue. I just gave up my flawless DNA for this phone and I was hoping flashing a Rom with the new ota would fix the issue, That wasn't the case at all. Is it just me or should I just return the phone to att and get another one? In all honesty this would be my first flawed HTC phone.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Hey there,
thank god that it's not just me going crazy. Yes there is a flaw with the HTC One back button. I have experienced it few times after about a week of use. I have not decided yet what to do with my phone, I would rather wait and see if the issue happens again and if it does I am returning mine. As far as my tech knowledge goes and how I experienced it, it looked to me more like an software flaw, since the back button only malfunctioned when my phone was in heavy use.
Cheers,
Blaze

The new 1.29 update fixes that. I'm not sure when it'll be available everywhere. I got it when I installed the Android Revolution 7.1 rom today. The buttons are great now.

Alright thanks guys. I'm gong to give Revolution a spin to see if it works.
Sent from my HTC One using Tapatalk 2

Never had an issue with my back button. Phone shipped with 1.29 though.

I have the same problem...let me try 1.29

OK guys, so I went to ATT and replaced my phone... I told the guy that my back button was not working properly and he said it was the first time he had heard that... I said right. I told him to google it, I then also told him about my 2 dead pixels and then he said OK LOL. So far it's flawless well except for 1 dead pixel... will see how that goes lol

AT&T Vivid, dropped calls and warrenty

my htc vivid has has dropped calls and bad signal for over a month now. First they told me it was a bad tower, then they called and told me it was a bad phone and if the replacement didnt work theyd need to change the model. Today I got my replacement, same issues, called them back. they remoted my phone to SEE the issue, then assured me it was the towers again, then we got disconnect, they called me back and got disconnected again. So i called them back and got someone new and she was sweet and said he was crazy it had to be my phone so they are sending me another vivid... I wish they would have just given me another model, so i could have a working phone and wouldnt be pulling my hair out over dropped calls and u sent messages.
Anyone having issues?

Dragonmaster0430 said:
my htc vivid has has dropped calls and bad signal for over a month now. First they told me it was a bad tower, then they called and told me it was a bad phone and if the replacement didnt work theyd need to change the model. Today I got my replacement, same issues, called them back. they remoted my phone to SEE the issue, then assured me it was the towers again, then we got disconnect, they called me back and got disconnected again. So i called them back and got someone new and she was sweet and said he was crazy it had to be my phone so they are sending me another vivid... I wish they would have just given me another model, so i could have a working phone and wouldnt be pulling my hair out over dropped calls and u sent messages.
Anyone having issues?
Click to expand...
Click to collapse
Since you are talking warranty... You prolly have the stock ROM on it...
It sucks... The fix is to switch ROMs... But you'll void your warranty....
Its up to you..
Sent from my Vivid 4G using Tapatalk 4

rignfool said:
Since you are talking warranty... You prolly have the stock ROM on it...
It sucks... The fix is to switch ROMs... But you'll void your warranty....
Its up to you..
Sent from my Vivid 4G using Tapatalk 4
Click to expand...
Click to collapse
I haven't even had the phone 6 months yet, so i aint changing ROM until they me themselves the "phone" is crap

Contact HTC representatives

Hi everybody! My One has been in the service center for a week after getting hard bricked for no reason, and repair hasn't been started yet, and they're giving me an ETA of a week or two more So, if any of you is in any way related to HTC, could you pm me a number or an email ID, which isn't ignored, to talk or send a message to convince htc to get my phone repaired quick or give me a replacement? Talking/chat with any of the higher authorities, who actually care about customers would do.
Thanks
Hopefully I'll get them convinced
Sent from my iPod touch using Tapatalk

Good luck, heres the email for Peter Chou the CEO: [email protected]
Be nice, apparently he repairs phones for people he likes himself.

n1234d said:
Hi everybody! My One has been in the service center for a week after getting hard bricked for no reason, and repair hasn't been started yet, and they're giving me an ETA of a week or two more So, if any of you is in any way related to HTC, could you pm me a number or an email ID, which isn't ignored, to talk or send a message to convince htc to get my phone repaired quick or give me a replacement? Talking/chat with any of the higher authorities, who actually care about customers would do.
Thanks
Hopefully I'll get them convinced
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
Yes, they take that long. It happened with me too and there's nothing you can do about it. Mine is supposed to come on monday...let's see if that actually happens.

aooga said:
Yes, they take that long. It happened with me too and there's nothing you can do about it. Mine is supposed to come on monday...let's see if that actually happens.
Click to expand...
Click to collapse
But don't carriers in the US replace faulty phones on the spot? Anyways, I'm just too impatient to wait it out.. I'll try whatever I can
Sent from my iPod touch using Tapatalk

n1234d said:
But don't carriers in the US replace faulty phones on the spot? Anyways, I'm just too impatient to wait it out.. I'll try whatever I can
Sent from my iPod touch using Tapatalk
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Click to collapse
I bought my phone with a carrier that I'm no longer with so they aren't doing anything. I was forced to use HTC.
I guess it wasn't that bad since I had a backup.

And the ETA was given by the call center people , who don't know ***t about anything. The service center guys are saying that it may take two weeks or more because of shortage of parts. Why don't they replace the damn phone if they're gonna replace the most expensive parts anyways? Btw, my phone has a faulty mobo, camera, and speakers.
Sent from my iPod touch using Tapatalk

n1234d said:
And the ETA was given by the call center people , who don't know ***t about anything. The service center guys are saying that it may take two weeks or more because of shortage of parts. Why don't they replace the damn phone if they're gonna replace the most expensive parts anyways? Btw, my phone has a faulty mobo, camera, and speakers.
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
How do you have that many things wrong with the phone? They almost never replace the phone because (according to them) it changes the IMEI number of the phone. It does do that, but how the heck does it even matter? HTC support is useless IMO.

aooga said:
How do you have that many things wrong with the phone? They almost never replace the phone because (according to them) it changes the IMEI number of the phone. It does do that, but how the heck does it even matter? HTC support is useless IMO.
Click to expand...
Click to collapse
I don't bloody know. I took proper care of the phone, it was never out of a case and it never fell. And believe it or not, this is the third time I'm having a problem with this phone And if the mobo is changed, the IMEI is changed anyways, so what difference does it make? HTC support is always like "I'm sorry sir, but we can't do anything for you right now. Please check back in a week" it driving me crazy
Sent from my iPod touch using Tapatalk

n1234d said:
I don't bloody know. I took proper care of the phone, it was never out of a case and it never fell. And believe it or not, this is the third time I'm having a problem with this phone And if the mobo is changed, the IMEI is changed anyways, so what difference does it make? HTC support is always like "I'm sorry sir, but we can't do anything for you right now. Please check back in a week" it driving me crazy
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
They transfer the IMEI. Apparently it's legal for them to do it, but not us.

aooga said:
They transfer the IMEI. Apparently it's legal for them to do it, but not us.
Click to expand...
Click to collapse
Well, no. I got a new IMEI the last time my board was changed, and 3 months of data more from my carrier, so I'm pretty darn sure that at least here they don't
Sent from my iPod touch using Tapatalk

n1234d said:
Well, no. I got a new IMEI the last time my board was changed, and 3 months of data more from my carrier, so I'm pretty darn sure that at least here they don't
Sent from my iPod touch using Tapatalk
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Click to collapse
By here, I'm assuming you mean where you live. I guess I asked them to not change it (I would have to get another unlock code) so thats probably why,.

[Q] The loudness of HTC Desire C

Hi, my Desire C is very quiet on music playback, and on ringing too. However it is set to max. With earphones it is loud enough. Is there any solution?

Nah. You just have to get used to it...
Sent from my HTC Desire C using XDA Premium 4 mobile app

Try this app, it works for me.
https://play.google.com/store/apps/details?id=mobi.omegacentauri.SpeakerBoost
Sent from my HTC Desire C using xda app-developers app

I think it shouldnt be like that. One friend has desire x, it was loud enough, but had to give to warranty due to lcd fault. When she got it back desire x was updated also, but since then it is as quiet as mine. I do not listen to music much, i dont care it is quiet on music playback, but i hate when it is quiet when someone calls me. In settings everything is set to max and quiet on pickup is unchecked.

easyridergirl said:
I think it shouldnt be like that. One friend has desire x, it was loud enough, but had to give to warranty due to lcd fault. When she got it back desire x was updated also, but since then it is as quiet as mine. I do not listen to music much, i dont care it is quiet on music playback, but i hate when it is quiet when someone calls me. In settings everything is set to max and quiet on pickup is unchecked.
Click to expand...
Click to collapse
Looks like a hardware issue.

I think its software fault, but dont know how to fix it. and else what makes me think it is software problem- it has only 3 system languages. i have never seen only 3 languages in any of android phone. and sometimes when i turn it off and then on back it cannot detect network, it detects it in very very long time or when restarting.

easyridergirl said:
I think its software fault, but dont know how to fix it. and else what makes me think it is software problem- it has only 3 system languages. i have never seen only 3 languages in any of android phone. and sometimes when i turn it off and then on back it cannot detect network, it detects it in very very long time or when restarting.
Click to expand...
Click to collapse
Network is a different issue. It might be a faulty radio or something. I am facing a similar problem. It says NO SERVICE frequently, whereas the same sim card in other phones shows full bars. I'd recommend you take your phone to the service center if under warranty, else why don't you try flashing and experimenting.

bugkillr said:
Network is a different issue. It might be a faulty radio or something. I am facing a similar problem. It says NO SERVICE frequently, whereas the same sim card in other phones shows full bars. I'd recommend you take your phone to the service center if under warranty, else why don't you try flashing and experimenting.
Click to expand...
Click to collapse
i have it only for 2 days, so im willing to try reflash stock ruu and check what happens. i tried european ruu, but it said error, to choose correct model or something like that. i bought it used, but still has sticker "void". but warrany papers seller didnt give me. if i wont find solution by tomorrow will try to root and some custom rom.

easyridergirl said:
i have it only for 2 days, so im willing to try reflash stock ruu and check what happens. i tried european ruu, but it said error, to choose correct model or something like that. i bought it used, but still has sticker "void". but warrany papers seller didnt give me. if i wont find solution by tomorrow will try to root and some custom rom.
Click to expand...
Click to collapse
Good Luck for that. Meanwhile, regarding the network issue, I have started a thread here.

bugkillr said:
Good Luck for that. Meanwhile, regarding the network issue, I have started a thread here.
Click to expand...
Click to collapse
I solved signal problems by flashing stock rom via cwm. there was post called something like "perfect for restoring stock"
sound- yeah, have to use to it. but i finally got back my rhyme, so wont be using desire c for long

easyridergirl said:
I solved signal problems by flashing stock rom via cwm. there was post called something like "perfect for restoring stock"
sound- yeah, have to use to it. but i finally got back my rhyme, so wont be using desire c for long
Click to expand...
Click to collapse
Congratulations! Let me try the stock ROM once again as well.
Are you sure network problem was solved? Even in "WCDMA / GSM auto" mode?

[Q] How many HK owners are having data/voice issues?

A simple "yes" or "no" and where you are located should suffice.
Spent a total of 5 hours with Sprint between the phone and corporate stores since the first day this came out and today I was finally told the truth that all Sprint HK M8 owners are facing data issues.
To be specific(D.C. is a spark area) Every 15 minutes or so, my data/voice will drop regardless of what I am doing and pick back up anywhere between 1x and lte/spark 3-4 minutes later like clock work.
The lady at the corporate store let me see how my phone was in the red(see last pic). I went back to stock unrooted. Downloaded the .15 update. Updated profiles, PRLs, ##72786# data resets constantly and this problem still exists. The best that any representative could do is credit me $30 for my troubles(bull ****). Tried to get a replacement handset and they told me no. No one has given me any sort of "this will be fixed soon". Its always "well.....profile/prl/data updates cant fix this so a technician will look at your local tower"
I'm trying to get a rough estimate as to how many people are having the same problems
Here are pics for reference. This all happened with in 2 hours and continues to happen
http://imgur.com/a/5GeWu
Don't be surprised if you see this on other forums. Kind of going every where to see how many are having issues.

It's your phone. You need a replacement. I had the same issues, went into a store. They replaced my phone. No more issues.
Sent from my 831C using Tapatalk

mjs2011 said:
It's your phone. You need a replacement. I had the same issues, went into a store. They replaced my phone. No more issues.
Sent from my 831C using Tapatalk
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Click to collapse
That was my problem. They said they wouldnt swap phones because its not the phone's fault.

Im having the same issues but only when connected to my airrave.

No,
I did encounter issues when I first got my phone......... but did a system update the first day and all issues seem to be fixed ..this update does note that it corrects this type of problem .. on my phone anyway

munsterrr said:
That was my problem. They said they wouldnt swap phones because its not the phone's fault.
Click to expand...
Click to collapse
Might want to have them check the SIM Card Reader. When I brought mine in after having the phone for a week, they told me that the issue were a result of the reader being busted. They replaced my phone right away with no issues since I only had it for a week. From what I hear is that the longer you've had the phone, the less likely Sprint will replace it though.

I'm heading over to the store again today to have them actually look at it.

They finally acknowledged that it is a handset problem. After looking at the service trends again I was red in voice and device was grey(don't know what that means). Crossing fingers that this fixes the issue but also Hoping that this isn't the only solution as it sounds costly

munsterrr said:
They finally acknowledged that it is a handset problem. After looking at the service trends again I was red in voice and device was grey(don't know what that means). Crossing fingers that this fixes the issue but also Hoping that this isn't the only solution as it sounds costly
Click to expand...
Click to collapse
Grey means not enough data collected yet to determine anything.
I'm having bad issues as well as everyone else I personally sold HK and Non HK M8 too something is not right.. I'm to scared to order myself a replacement and not be able to achieve S-Off on it.. But I could buy the 25 dollar app to get it. Anyway Ive asked about these issues no response worth talking about. Hope to solve this soon guys...

Just got an HKE no problems here. I actually get better signal and speeds than on my Note 3. No Spark just LTE
Sent from my 831C using XDA Premium 4 mobile app

It's a damn shame. Flew through Milwaukee, Vegas, Reno, and am in lake Tahoe on vacation and it's the same **** everywhere.

Flash the roam only mod then the Verizon prl. I'm getting better signal now then when I was with Verizon. I also have an hk m8 btw.

Received my replacement at 11am(EST) this morning and have had zero drops or issues since then. Been at full service in Spark since then.
Will update this thread in a few days with my findings.
Sucks because I am afraid to root/s-off because everything is working but I miss my backups of apps(Ti Backup) that I have been working on for years and hate these damn ads and bloat ware.

Im in the same boat waiting on my replacement tommorow. Im looking at it this way. Make sure you have the latest firmware and there should be no difference. I guessing bad antennas in some and some are just lucky and got a good one. Maybe start a thread Rooted vs Non rooted with signal quality and maybe we can answer our own question?

I have been holding off a Sprint visit for weeks, but after getting voicemails without getting phone calls on numerous occasions, I will have to go to Sprint.
However, after completely unrooting my phone in preparation to go to Sprint, I might not root my replacement whenever I decide to go there.
HTC Backup is excellent, in my opinion, and it really helps we with my lack of Titanium Backup. I don't like the ads either, but I think that it might be time to throw in the towel on rooting my phone. I've gotten more than my share of rom flashes and whatnot.

I was given a replacement due to my original having a bad antenna. Ive had zero issues since getting my new phone
SENT FROM MY ROCKING HK M8

I just as got my second one In less then a week and it keeps showing data connection error or some like that

If you're having trouble with your HTC One M8 download the latest latest network performance test tool.
"dl3 . htc . com/us/sprint/network_performance_test_tool_v0.85.zip" <=== Official website I cant post link currently so remove spaces.
If you get a red screen with NG device you need a replacement. It's a known device problem so charges will be waived.

New radio seems to fix problems
I was having tons of data connection issues with my M8. I recently followed the posts on doing the recent firmware update (OTA for those of you not rooted) and it includes a radio update. The new radio seems to be working quite well and I haven't had any connection issues. Hopefully this works for you guys too.

Amsick you can get into big trouble for that lol
Sent from my 831C using XDA Premium 4 mobile app