I just got an HTC Vivid today because my Nexus S died, so I bought it off contract from Best Buy and for some reason I cannot get any mobile data what so ever, I have tried resetting the phone twice and creating a new APN but still no data. Does anyone have any idea of how to fix this? Any ideas would be greatly appreciated...
You need to call them to have your data plan properly provisioned for LTE and the 4g SIM. That will fix it.
Sent from my GT-I9100 using xda premium
Edited because I forgot which device forum I was in.
cropythy said:
I just got an HTC Vivid today because my Nexus S died, so I bought it off contract from Best Buy and for some reason I cannot get any mobile data what so ever, I have tried resetting the phone twice and creating a new APN but still no data. Does anyone have any idea of how to fix this? Any ideas would be greatly appreciated...
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Click to collapse
Did you use the new sim? Did you activate the LTE plan?
rquinn19 said:
Did you use the new sim? Did you activate the LTE plan?
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Click to collapse
No I didn't...I feel stupid now cause this would make a lot of sense, I will stop by an AT&T store tomorrow and try that...I feel really retarded for not catching that at best buy
cropythy said:
No I didn't...I feel stupid now cause this would make a lot of sense, I will stop by an AT&T store tomorrow and try that...I feel really retarded for not catching that at best buy
Click to expand...
Click to collapse
Actually BB is retarded for not advising you of and providing you with the proper SIM and data plan.
You should be able to do it all on the phone but going into the store might be a good idea especially if you have unlimited data.
Sent from my HTC PH39100 using Tapatalk
Went to the store and everything is sorted out now. Thanks for the help. Now just have to hope some roots this thing and unlocks the bootloader so the real fun can start.
Sent from my HTC PH39100 using xda premium
Related
So I switched to pre paid and I'm loving it. I get the same speeds as on a plan,(my area sucks) but unlimited data, for less money. 2 thumbs up!
What carryer you on? What was the specific plan?
So that we may all have a lookieloo and benefit from your shared joy
AT&T $50 unlimeted go phone. Buy a crappy phone activate it and then put the sim in your thrill,but you gota activate it on the crappy phone. Don't tell them your using a smart phone.
Or straight talk for 45/mo
Just order an att compatible sim card from them and your good yo go... full 4g
And so I have spoken it.. and so it shall be.
What r u running I just got one on prepaid stock it doesn't work on data.
Sent from my HTC_Amaze_4G using Tapatalk 2
I'm running thrillseeker. If you activate the sim through the thrill then att knows your on a smart phone and want to charge you extra for data. activate the sim through an old crappy go phone and it will work.
Never knew that!
Just a quick question, If I got a Skyrocket. Activated on a crappy phone, then got the prepaid thing for AT&T would I get 4G LTE speeds if my area has it or no.. Thank you
IDK? Not sure how all that works? The pre paid card says 3g???
hackedout said:
I'm running thrillseeker. If you activate the sim through the thrill then att knows your on a smart phone and want to charge you extra for data. activate the sim through an old crappy go phone and it will work.
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Click to collapse
I tried this but cant get data havent updated to gb yet
Sent from my HTC_Amaze_4G using Tapatalk 2
Have you got data turned on in the phone settings? Call att, the squeeky weel gets the grease. Mines working fine.
hackedout said:
Have you got data turned on in the phone settings? Call att, the squeeky weel gets the grease. Mines working fine.
Click to expand...
Click to collapse
Don't see what at&t would do to help me use a smartphone on a plan I shouldn't? Ima try to update to GB tonight see how it goes.
Sent from my HTC_Amaze_4G using Tapatalk 2
Trekfan422991 said:
Or straight talk for 45/mo
Just order an att compatible sim card from them and your good yo go... full 4g
And so I have spoken it.. and so it shall be.
Click to expand...
Click to collapse
what exactly does one have to do to get that? straight talk? what is this demon magic?
ebatr8 said:
I tried this but cant get data havent updated to gb yet
Sent from my HTC_Amaze_4G using Tapatalk 2
Click to expand...
Click to collapse
Do a quick search on APN's settings . Might shed some light on your problem.
Cab121 said:
Do a quick search on APN's settings . Might shed some light on your problem.
Click to expand...
Click to collapse
Found a couple but couldnt get them to work
Sent from my HTC_Amaze_4G using Tapatalk 2
hackedout said:
So I switched to pre paid and I'm loving it. I get the same speeds as on a plan,(my area sucks) but unlimited data, for less money. 2 thumbs up!
Click to expand...
Click to collapse
Can you screen shot your apns please wanna try to get this running thanks if you can I appreciate it
Sent from my HTC_Amaze_4G using Tapatalk 2
Dose data work oon the crappy phone? If it works on the crappy phone it should work on the thrill.
One more question.. since its prepaid we cant use keep the same number that ive been using, right? Cuz id really like to keep my number):
Sent from my LG-P925 using XDA
I didn't get to keep my old num. but it was because mine had been turned off for a while. I could of kept my old num. if it had been available.
hackedout said:
I didn't get to keep my old num. but it was because mine had been turned off for a while. I could of kept my old num. if it had been available.
Click to expand...
Click to collapse
So how bout those apn settings op, I set up thrill seeker finally on a gingerbread and I couldnt get data to work on either gingerbread or froyo share the wealth man.
Sent from my HTC_Amaze_4G using Tapatalk 2
It should be setting the apn for ya but Ill find and upload the settings. Their the same as all the rest of the roms use.
Maybe someone can help me. Clean flashed to ARHD 10.1 a week ago and am having an issue with constantly dropping my data connections. My phone is pretty much constantly going from LTE to 4g to no data connection when not on WiFi. I'm on AT&T. Anything I can do? I'm not a pro at anything beyond basic Rom flashing. Thinking of just going back to stock. Thanks for any help!
Sent from my HTC One using xda app-developers app
what is arhd?
BAMxi said:
Maybe someone can help me. Clean flashed to ARHD 10.1 a week ago and am having an issue with constantly dropping my data connections. My phone is pretty much constantly going from LTE to 4g to no data connection when not on WiFi. I'm on AT&T. Anything I can do? I'm not a pro at anything beyond basic Rom flashing. Thinking of just going back to stock. Thanks for any help!
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Is this a dev edition phone or ATT phone?
Originally Posted by BAMxi
Maybe someone can help me. Clean flashed to ARHD 10.1 a week ago and am having an issue with constantly dropping my data connections. My phone is pretty much constantly going from LTE to 4g to no data connection when not on WiFi. I'm on AT&T. Anything I can do? I'm not a pro at anything beyond basic Rom flashing. Thinking of just going back to stock. Thanks for any help!
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Is this a dev edition phone or ATT phone?
Click to expand...
Click to collapse
It's an ATT phone.
Sent from my HTC One using xda app-developers app
BAMxi said:
It's an ATT phone.
Sent from my HTC One using xda app-developers app[/QUOTE
I had this happen before. I turned off my HTC One, used the SIM tool, removed the SIM and reinserted the SIM and it fixed my data issues. Maybe that'll work. Hope that helps.
Edit: I did this to fix a data connectivity issue on my HTC One when I flashed an RUU.
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Click to collapse
igglesphilsfan said:
BAMxi said:
It's an ATT phone.
Sent from my HTC One using xda app-developers app[/QUOTE
I had this happen before. I turned off my HTC One, used the SIM tool, removed the SIM and reinserted the SIM and it fixed my data issues. Maybe that'll work. Hope that helps.
Edit: I did this to fix a data connectivity issue on my HTC One when I flashed an RUU.
Click to expand...
Click to collapse
Thanks. I gave this a try and am still having the issue. WiFi works fine, though. Maybe I'll just try another Rom.
Click to expand...
Click to collapse
I just flashed the newest version of ARHD (that's android revolution HD, for the person who asked) 10.2 and don't seem to be having the issue anymore. I'm not sure if it had something to do with only being able to select the international version during Aroma install on 10.1, or what was going on. Might have also been a combination of things. At any rate, i figured I'd post in here, as I'm trying to get my post count up, so I can post in forums actually dedicated to the Roms. Cheers, everyone! :good:
ha! I'm doing the same thing. This is what I get for getting an iPhone. Glad you got it squared away.
Sent from my HTC One using xda app-developers app
igglesphilsfan said:
ha! I'm doing the same thing. This is what I get for getting an iPhone. Glad you got it squared away.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Haha I also came from iPhone to the HTC One. I'm seeing a lot of former iPhone guys on here. I always said that the day an android phone had the build quality of the iPhone, I was switching. And here I am!
Los Angeles area. I work in the valley paicoma, and there's good lte connection there..I had the iPhone 5 and I would get lte, then I switch to galaxy note 2 and I would also get lte, now I'm using the HTC one and I don't get lte, does anyone knows if there's a fix....thanks in advance
Sent from my HTCONE using xda app-developers app
Doesn't get as in you can't connect?
Sent from my HTCONE using xda app-developers app
I only get 3g...but I should be getting lte....does the prl has to do anything
Sent from my HTCONE using xda app-developers app
I am in the same boat as you. I am in the LA area, and I had good signal in my neighborhood too. However, I can't connect with LTE either, even when I stand next to the tower.
The most weird thing is: I went to the store fore return. When I hit the store, my phone works with LTE outside of the store. I have to go home. Now my phone still has no LTE connection.
It looks like that it is Sprint or HTC software issue. I had no clue what to do though.
youngster1943 said:
I only get 3g...but I should be getting lte....does the prl has to do anything
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
I had same problem in Atlanta returned one same thing after a couple of pro updates 4g started working just give it a little time it will start to connect after a few updates
Sent from my HTCONE using xda app-developers app
youngster1943 said:
Los Angeles area. I work in the valley paicoma, and there's good lte connection there..I had the iPhone 5 and I would get lte, then I switch to galaxy note 2 and I would also get lte, now I'm using the HTC one and I don't get lte, does anyone knows if there's a fix....thanks in advance
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Call Sprint customer care and have them check your UICC ID under settings/about/phone identity. I had exchanged my phone and this number didn't update and caused me to not get 4g when others had it. Its the same number as your SIM ID and is required to match your phone. Seems to be a common issue with setting up the HTC One since is has a SIM Card. They may argue with you that its for International only....tell them I understand that but you have seen others with this problem and that their UICC ID numbers did not match on the account and that its required to make 4g work.
Ok, thanks
Sent from my HTCONE using xda app-developers app
questions go into the questions section
http://forum.xda-developers.com/forumdisplay.php?f=2217
Same here ..I had an exchange ..ever since then 4g hasn't switched on once ...I live in Raleigh / Durham area and while not covered there are plenty of areas with 4g and never seen it once ...I called and asked if it could have anything to do with my exchange and SIM card and they said no ..figured they might of been wrong
firmbiz94 said:
Same here ..I had an exchange ..ever since then 4g hasn't switched on once ...I live in Raleigh / Durham area and while not covered there are plenty of areas with 4g and never seen it once ...I called and asked if it could have anything to do with my exchange and SIM card and they said no ..figured they might of been wrong
Click to expand...
Click to collapse
Yea you have to call them with confidence that you know what the issues are. And in markets they have not launched yet just explain that data is very bad on this phone and you get a lot of dropped calls. Then just ask them to please verify the numbers on your account with the phone....and especially the UICC ID.
I live in LA as well, and I only get LTE in a few different specific areas. Should I call them to make sure all of my numbers are correct? Is there anything else I can do?
slayer69 said:
Yea you have to call them with confidence that you know what the issues are. And in markets they have not launched yet just explain that data is very bad on this phone and you get a lot of dropped calls. Then just ask them to please verify the numbers on your account with the phone....and especially the UICC ID.
Click to expand...
Click to collapse
Thank you sir after jumping through the typical refresh reboot bs the lady finally listened to me and compared my SIM id# and it didn't match ..presto...I now have 15mbs down. Much appreciated
nerv8765 said:
I live in LA as well, and I only get LTE in a few different specific areas. Should I call them to make sure all of my numbers are correct? Is there anything else I can do?
Click to expand...
Click to collapse
PM me your zip code(s) of where you use your phone the most. I will send you a map of those areas and the towers that are upgraded. Not everything is complete there.
firmbiz94 said:
Thank you sir after jumping through the typical refresh reboot bs the lady finally listened to me and compared my SIM id# and it didn't match ..presto...I now have 15mbs down. Much appreciated
Click to expand...
Click to collapse
That's awesome to hear......glad it worked for ya!
90065 zip code
Sent from my HTCONE using xda app-developers app
I called sprint today, and they confirmed
The uicc I'd #, and it was correct on there system. ...what they have me do was to remove the SIM card, turn off the phone, put back the SIM card in, turn on the phone, update profile & prl. After doing this after 5 mins it showed the 4g on my phone, only for about 5sec.....then it went back to 3g....this was a good sign tho* .. I'm going to try it tommarrow at work since over there there's a steady lte connection...hope it works
Sent from my HTCONE using xda app-developers app
youngster1943 said:
I called sprint today, and they confirmed
The uicc I'd #, and it was correct on there system. ...what they have me do was to remove the SIM card, turn off the phone, put back the SIM card in, turn on the phone, update profile & prl. After doing this after 5 mins it showed the 4g on my phone, only for about 5sec.....then it went back to 3g....this was a good sign tho* .. I'm going to try it tommarrow at work since over there there's a steady lte connection...hope it works
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Well if not you can always do an Insurance replacement if you have it. There is always a chance you have a bad radio.
slayer69,
Could you please send me the map a zip 90703? Thanks a lot,
slayer69 said:
Well if not you can always do an Insurance replacement if you have it. There is always a chance you have a bad radio.
Click to expand...
Click to collapse
Would love to see a map of 02664. Sprint coverage map says fair lte, im lucky to see any 3g.
Sent from my HTCONE using xda app-developers app
bondseven said:
slayer69,
Could you please send me the map a zip 90703? Thanks a lot,
Click to expand...
Click to collapse
ajd88 said:
Would love to see a map of 02664. Sprint coverage map says fair lte, im lucky to see any 3g.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Sent PM to both of you. :highfive:
Thank you very much
slayer69 said:
Sent PM to both of you. :highfive:
Click to expand...
Click to collapse
I got this message for the first time this morning and i have no idea what it means it states
" LTE : ESM-0 EMM-19
EHRPD : 5
MIP : 67 "
i tried googling the answer but i get nothing. so can anyone help me find out what this means. all responses are always thanked :good:
i also got an image below so y'all can check it out
** GOT IT FIXED, I CALLED SPRINT CUSTOMER SERVICE AND THEY STATED THAT THIS IS THE RESULT OF MY LINE BEING CUT OFF FOR NOT PAYING MY BILL ON TIME ** AHH MY STUPIDITY ONCE AGAIN GOT THE BEST OF ME
The Matrix has found you. Run.
Sent from my LG-D959 using XDA Premium 4 mobile app
Vinsane said:
The Matrix has found you. Run.
Sent from my LG-D959 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i can only run so fast.......LOL.......no but serious what the hell does this mean
Do you keep getting the message? And are you on Sprint by any chance?
Sent from my LG-D950 using Tapatalk
Well if you do have Sprint make sure your SIM card and imei numbers match what Sprint have in their records.
Sent from my LG-D950 using Tapatalk
colbynmeghan said:
Well if you do have Sprint make sure your SIM card and imei numbers match what Sprint have in their records.
Sent from my LG-D950 using Tapatalk
Click to expand...
Click to collapse
yes i am on sprint and i figured out what the problem was. this is my lte/3g network being cut off for not paying my bill on time. now i feel stupid LOL. i paid my bill and know i have a smooth connection. thanks for your response.
my source was by a customer service rep
christiam.coronado said:
yes i am on sprint and i figured out what the problem was. this is my lte/3g network being cut off for not paying my bill on time. now i feel stupid LOL. i paid my bill and know i have a smooth connection. thanks for your response.
my source was by a customer service rep
Click to expand...
Click to collapse
My next guess was a NSA tag..
We have an older LG Phone that my son uses to play games on. It does not have service, he just uses it with the wifi. He gets a similar message.
LTE: ESM-0 EMM-19
EHRPD:1
MIP : 67
Any ideas on how to get rid of it?
Thanks,
Id bet its just a way for the friggin cell phone folks harassing us to pay them money to keep phones on and avoid the constant bull ****! Just more gain for the money folks and more bull **** gain for us the ppl that have 20 non service cell phones to have to be hendered by these fools wanting more money. Id bet theres is no end to the message. Unless you pay them more money!
I got won an auction for htc one $150 but it is untested. Like I plan on using it abroad on gsm so I dont care if it is blacklisted it isnt by the way according to swappa.
My only problem is even though the seller has stated the touch screen works fine and okayish in terms of wear and tear.
It is a completely untested phone otherwise.
My only concern is if I buy this at this price and how much will it cost to repair essentials which might not work
microphone, speakers, and wifi
thats pretty much it
the seller is a high volume trader with around 4000 feedbacks so I doubt he is lying about not checking the device himself.
the fact that these things dont work is an if
what do you guys think is it worth the risk? for $150 htc one sprint silver
Don't plan on using abroad, if I understand correctly, and I think I doo.
Sent from my EVO 4G LTE using XDA Premium 4 mobile app
scottspa74 said:
Don't plan on using abroad, if I understand correctly, and I think I doo.
Sent from my EVO 4G LTE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
could you please clarify why? I did my research apparently sprint has gsm radios for international travel
http://forum.xda-developers.com/showthread.php?t=2586704
this thread also allows you to unlock the sim for free
If your concern is the possiblilty of lack of 3g dont worry I live in a country where 3g wont come for another year
Well,apparently that may work, limitation being, if you wanna not use sense, the sim lock or unlock, is irrelevant.
Sent from my EVO 4G LTE using XDA Premium 4 mobile app
scottspa74 said:
Well,apparently that may work, limitation being, if you wanna not use sense, the sim lock or unlock, is irrelevant.
Sent from my EVO 4G LTE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i'm using a sprint HTC ONE in india on VODAFONE IN... with no issues at all... i also had bought is from ebay (u.s) through my sister who lives there... but a seller has good feedback atleast 98.5%-100% then its worth it... and u also have 30 day money back gurantee:good:
scottspa74 said:
Well,apparently that may work, limitation being, if you wanna not use sense, the sim lock or unlock, is irrelevant.
Sent from my EVO 4G LTE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I dont mind that
the reason I love htc is because of htc sense and with viper roms one cant complain
praveensk.rcb said:
i'm using a sprint HTC ONE in india on VODAFONE IN... with no issues at all... i also had bought is from ebay (u.s) through my sister who lives there... but a seller has good feedback atleast 98.5%-100% then its worth it... and u also have 30 day money back gurantee:good:
Click to expand...
Click to collapse
thank you so much! I will definitely get it then. He has a 99% feedback!
muneebrocks said:
I dont mind that
the reason I love htc is because of htc sense and with viper roms one cant complain
thank you so much! I will definitely get it then. He has a 99% feedback!
Click to expand...
Click to collapse
Sounds like a good buyer it cant go wrong