Database Develop

anyone on ATT having data problems?

I've tried various different ROMs but it seems since installing the latest releases of Froyo I can't seem to get any kind of consistent data speeds any more.
One minute I'm getting 2mb the next I'm getting 200 or no connection at all. I've tried going back to other roms even 2.1 (cyanogen) but still have the issue. I don't know if it's network related or something is messed up on my phone.
I'm going to go back to completely stock everything (including radio) and see if I still have problems but just wanted to post here to see if anyone else has seen issues.
Thanks

Before you resort to messing with your device you might want to call AT&T and ask them whats up with you area. I found that 16 out of 20 towers in my arean were down and that was the problem. I continued to question them about what they were doing about it and found that the answer was nothing. The towers are Verizon owned and they cant do anything about it. They gave me a $280.19 credit on my account which almost pays next months bill.
I saved myself from the trouble and got next months bill paid.
Now, thats killing 2 birds with 1 stone

Yeah I've been having absolutely terrible data all day. I got on here looking for a thread about this. I'm also on AT&T. It has pretty much stopped working completely for the last two hours.
I read there was a nationwide outtage and people thought it was T-Mo but they claimed it was HTC.
Not real sure what the issue is but it's getting annoying.

vwauditech said:
Be you might want to call AT&T
Click to expand...
Click to collapse
ya... I ended up calling them... they said not having my IMEI # on my account would cause strange things eventually when the system does it's scans or whatever... they added the # to my account and data seems fine now... well, fine within ATT standards lol

I have been having big issues with the data connection since froyo came out.
Data will get "stuck" on sending and no program (browser, sync, market, ...) will be able to send or receive data ... they all time out or give a network connection error.

The did do an IMEI scan. They shut off my data because I had an iPhone plan.
I just hulked out at the ATT store for half an hour.
I'm still using a GSM carrier because I want to switch phones whenever I please.
They put me on the smartphone data plan. What happens if I want to grab an iPhone 4 and switch back and fourth?
So Angry. Don't Tread on Me!

Well I feel like an asshole. SwitchPro Widget disabled my data connection.
**** it I'm getting an iPhone.

cstcyr said:
Well I feel like an asshole. SwitchPro Widget disabled my data connection.
**** it I'm getting an iPhone.
Click to expand...
Click to collapse
f**kin troll...
anyways i always seem to have some issue with AT&T data. mostly 3G. i could be doing fine at one point and then a few minutes later, i cant load pages or do anything data wise and then im forced to turn the 3G off or connect to wifi if its around. $30/month for this crap?

xXJay_RXx said:
f**kin troll...
anyways i always seem to have some issue with AT&T data. mostly 3G. i could be doing fine at one point and then a few minutes later, i cant load pages or do anything data wise and then im forced to turn the 3G off or connect to wifi if its around. $30/month for this crap?
Click to expand...
Click to collapse
If you look around, there's a broad array of AT&T data problems the last 2-3 days... So something is going on, and I highly doubt it has anything to do with any hardware, software, etc, except for specific examples of course.
Perhaps all the ipony 4 lusers downloading new fart apps?

Zenoran said:
ya... I ended up calling them... they said not having my IMEI # on my account would cause strange things eventually when the system does it's scans or whatever... they added the # to my account and data seems fine now... well, fine within ATT standards lol
Click to expand...
Click to collapse
Crock'o's###e (it's an Irish crock, so there's an "e" at the end). All they need is the SIM card #, or ICCID, to authenticate the user. The IMEI is irrelevant and if the network needs it, it's auto-pulled from the switch (GSM phones always broadcasts the IMEI when they connect, it's how they nab people for the data plans). What the rep is doing with the IMEI is just updating the billing system, not anything network related (again, since the network already has your info). Now...what happens is that whenever you change the SIM or IMEI in the billing system, it orders the network to push out an OTA SIM update. There is,however, an option to simply send the OTA without fudging with the numbers.

Oddly enough, I ran the "mark the spot" application and at the end, it asked me if I wanted to run a diagnostic test. I selected yes and then about 10 minutes later it sent me a free text message acknowledging that they received my issue.
Now i'm testing my speeds and everything seems back to normal!
I'm getting consistent 1.5 up and 1.5 down whereas I was getting < 100 each way a couple of hours ago.
I'm in MD btw.

ATnTdude said:
Crock'o's###e (it's an Irish crock, so there's an "e" at the end). All they need is the SIM card #, or ICCID, to authenticate the user. The IMEI is irrelevant and if the network needs it, it's auto-pulled from the switch (GSM phones always broadcasts the IMEI when they connect, it's how they nab people for the data plans). What the rep is doing with the IMEI is just updating the billing system, not anything network related (again, since the network already has your info). Now...what happens is that whenever you change the SIM or IMEI in the billing system, it orders the network to push out an OTA SIM update. There is,however, an option to simply send the OTA without fudging with the numbers.
Click to expand...
Click to collapse
Ya I've always been thinking the same thing but was rather desperate to get better results after a week of poor performance and, surprisingly, after updating the IMEI # I was getting full speeds again. It could be purely coincidental but I guess there's absolutely nothing wrong with having the correct IMEI on file.
ATT has been sucking lately. I don't know if it's the froyo radio or what but I have been experience a lot of lag when the phone has been off for a bit then trying to initiate a data connection. ATT's data network can be absolutely awesome or absolutely SUCK, depending on the time of day and network utilization. I think I'm ready to jump ship to sprint (apparently they've really cleaned up their network problems in central ohio) or verizon but the Nexus has me stuck to ATT until something significantly better comes a long to switch into.
Too bad all newer phones on other networks all have those craptastic sudo layers like sense and blur... that crap and the "personal touch" of the carrier to android releases always ends up in it being a small eternity before you actually get the latest android. This is why the Nexus stays in my hand... I sure hope someone else releases a vanilla android phone that's support as widely as the Nexus.

khaytsus said:
If you look around, there's a broad array of AT&T data problems the last 2-3 days... So something is going on, and I highly doubt it has anything to do with any hardware, software, etc, except for specific examples of course.
Perhaps all the ipony 4 lusers downloading new fart apps?
Click to expand...
Click to collapse
lol +1
but yea i hope it has nothing to do with hardware. i was just fine with my nexus one using 3G up until a few days ago. i hope this is AT&T's way of fixing their 3G. this better get cleared up soon cuz im sooo ready to jump onto Verizon's Droid X or jump on T-Mobile's Galaxy S (while still being able to use my sim card on my nexus). i always had issues with AT&T and i just tried to ignore it while i was on the iPhone 3Gs/Nexus One but now this is ridiculous. i have had a few nights were i would get no data service at all. i was scared as sh*t thinking i messed something up while i was flashing (i happened to have flashed something the night i had no data) but when i woke up the next morning, i had data again. im almost fed up with AT&T. im paying $175 a month for two lines and this is the crap i get?

iboj007 said:
Oddly enough, I ran the "mark the spot" application and at the end, it asked me if I wanted to run a diagnostic test. I selected yes and then about 10 minutes later it sent me a free text message acknowledging that they received my issue.
Now i'm testing my speeds and everything seems back to normal!
I'm getting consistent 1.5 up and 1.5 down whereas I was getting < 100 each way a couple of hours ago.
I'm in MD btw.
Click to expand...
Click to collapse
what does that do? does it help AT&T find the spotty service areas?

[Q] No 3g

So I am already on my second Bionic after the first one stopped working (completely stock btw.) Just picked up the second one yesterday and have not been able to connect to 3G at all for the last 3 hours. I have done 5 battery pulls, toggled airplane mode more times than I can count, switched between CDMA only and LTE a handful of times and not even once has the 3g symbol appeared at the top. Just the phone signal and when I reboot it a triangle for a few second where the 3g symbol is supposed to be. Any ideas? If nothing else I am bringing this one back after work too and reverting to the D1 until something else comes out.

This appears to be a common problem with the Bionic. I am suffering from the same thing and getting ready to take mine back also, but I dont think it will fix anything.
Some on the forum have tried a fix outlined earlier on the forum that involves pulling your battery and SD card, then sliding your SIM card in and out repeatedly, which theoretically creates a better connection between the SIM card and phone. I have tried this and it did not work for me, but others have had success.

Verizon should extend the 14-day return period until after the supposed October/November patch is released.
Sent from my DROID BIONIC using XDA App

Took my Bionic onto the local Verizon store, and the tech guy wanted to try a new SIM card and see if that worked, because I still have a week left of the 14 day period. I was willing to try it, because I have nothing else to loose.
So far, I haven't had any drops, but it has been only 4 hours. however, I would have experienced several by now, so hopefully it was fixed.

I find this odd because only the 4G is controlled by the SIM card, and you said you were having 3G issues?
In any case, my 3G drops sometimes, but a quick airplane mode ON, airplane mode OFF always works. I might take it in and say you had this help your case though, and see about getting mine looked at.

Lsdozer said:
Took my Bionic onto the local Verizon store, and the tech guy wanted to try a new SIM card and see if that worked, because I still have a week left of the 14 day period. I was willing to try it, because I have nothing else to loose.
So far, I haven't had any drops, but it has been only 4 hours. however, I would have experienced several by now, so hopefully it was fixed.
Click to expand...
Click to collapse
Well, the problem isn't fixed. It started shortly after I posted about the SIM card. This is getting frustrating.
I guess the next step is a new phone.

I'm having the same issue along with horrible data speeds for both 4G and 3G. My down speed for 3G is sometimes as low as 50kbps, and my down speed for 4G is 1.5mbps. That is also with apparently "full" signal strength.
The 14 day return/exchange policy is thursday for me so I'm thinking about going in and having them exchange it. I'll probably also point out the headphone issue since everyone seems to be having that one. There shouldn't be a problem right?

Atrix HD - Having intermittent signal loss using Straight Talk.

The wife and I have Atrix HD phones that we bought used but in great condition a couple months ago. We purchased the Straight Talk at&t compatible micro sim kits from walmart.com and set up our service. We previously had Samsung Captivates also on Straight Talk and they worked flawlessly. I put in my APN settings and I get data and MMS perfectly but occasionally I get a red triangle where my signal bars should be and my phone says "Emergency Calls Only" and I will wait 30 seconds or so and my signal returns. There is no steady decline in signal that leads up to this. It goes from like 4 bars to a red triangle with a cross inside it.
I live in a fair sized town and have always had 3 or more bars of at&t service with phones in the past so I do not think its an issue with poor coverage. I am attaching pictures of my APN settings.
Any help would be appreciated.

Applehater87 said:
The wife and I have Atrix HD phones that we bought used but in great condition a couple months ago. We purchased the Straight Talk at&t compatible micro sim kits from walmart.com and set up our service. We previously had Samsung Captivates also on Straight Talk and they worked flawlessly. I put in my APN settings and I get data and MMS perfectly but occasionally I get a red triangle where my signal bars should be and my phone says "Emergency Calls Only" and I will wait 30 seconds or so and my signal returns. There is no steady decline in signal that leads up to this. It goes from like 4 bars to a red triangle with a cross inside it.
I live in a fair sized town and have always had 3 or more bars of at&t service with phones in the past so I do not think its an issue with poor coverage. I am attaching pictures of my APN settings.
Any help would be appreciated.
Click to expand...
Click to collapse
I'm having the exact same issue since switching to to the 4G LTE micro sim. It only seems to happen on mine when I'm connected to Wifi though. I get the red triangle intermittently. This never happened to me until I went from the old sim to the new one. Can't find anything on it yet.

same thing
The same thing is happening to me here as well but using a Net10 LTE sim card (same as straight talk basically). I notice it the most after I complete a phone call. It takes a minute or two to regain service again. This is really annoying. Would like to see a solution to this problem.

So I worked with Straight Talk support for about 5 days, back and forth, bounced to several reps throughout and nothing substantial has come of it. It seems a little better after they made "adjustments" to my account as they put it, but I still get disconnected from mobile data when on wifi.
Don't get me wrong, their support people were very responsive and seemed to genuinely want to help me, but in the end they said "your ticket has been open for more than 24 hours so it has been closed. If you continue to have issues please open a new ticket." Anyone else have any luck on this?

I also was having this problem found that if you edit existing att apn (phone needs to be rooted)with sqlite editor it seems to work fine.
tether also works fine this way.I am still not able to get lte to work with straight talk even with new sim.

Just to follow up. As usual, it seems with ST support, one rep tells me they have some things they can try once I call back on another line and then I get a new rep who says nothing can be done until 10 people complain about the exact same issue I'm having. I'm assured this is an isolated incident...
I went ahead and purchased a new SIM card (looks different than the first LTE card I had) in case I had a faulty SIM. Worked flawlessly for a day and now it's back to the same issue of cutting out completely throughout the day.

same problem here on wifi get red triangle (especially after phone call).
More since i switched from 4g sim card to lte sim noticed that data disconnect from time to time like make impossible to watch video flawlessly...
with old 4g was yes only 4g but never loss a bite....could watch anything also streaming tv.....now it is impossible.....
the end of the month going to switch to old sim and see if the problem is in the new sim cards they tried may be to limit access or is in the new service doesn't matter what sim card you possess..
we'll see...

htchd2fix said:
same problem here on wifi get red triangle (especially after phone call).
More since i switched from 4g sim card to lte sim noticed that data disconnect from time to time like make impossible to watch video flawlessly...
with old 4g was yes only 4g but never loss a bite....could watch anything also streaming tv.....now it is impossible.....
the end of the month going to switch to old sim and see if the problem is in the new sim cards they tried may be to limit access or is in the new service doesn't matter what sim card you possess..
we'll see...
Click to expand...
Click to collapse
Switching to my old sim was my first thought to. However when I tried it didn't work. I called ST and they informed me that once you switch sims, the old one can never be reactivated. On top of that they don't offer the non LTE sims anymore. Such a pain. Hope you have better luck though.

pentjaksilat8 said:
Switching to my old sim was my first thought to. However when I tried it didn't work. I called ST and they informed me that once you switch sims, the old one can never be reactivated. On top of that they don't offer the non LTE sims anymore. Such a pain. Hope you have better luck though.
Click to expand...
Click to collapse
Some one could correct me if I'm wrong here but I'm pretty sure this is a result of ROMS using a 4.4 rom. Modem crashes. If you want to test it run a Stock ROM... If you are already using a completely stock ROM then Idk what to tell you. But same thing happens to me using any version besides stock. And yes only when on WiFi

metalmike6 said:
Some one could correct me if I'm wrong here but I'm pretty sure this is a result of ROMS using a 4.4 rom. Modem crashes. If you want to test it run a Stock ROM... If you are already using a completely stock ROM then Idk what to tell you. But same thing happens to me using any version besides stock. And yes only when on WiFi
Click to expand...
Click to collapse
I'm on a 100% stock ROM, I haven't unlocked my boot loader, just rooted.

pentjaksilat8 said:
I'm on a 100% stock ROM, I haven't unlocked my boot loader, just rooted.
Click to expand...
Click to collapse
Then unlock your bootloader and try flashing different radios from the different stock fastboots we have. Depending on the fastboot I can have next to none or almost full in my bedroom. For me, ATT JB is in the middle, JB Mex Retail is the best, Bell ICS is the worst. ATT ICS was about the same as ATT JB.

skeevydude said:
Then unlock your bootloader and try flashing different radios from the different stock fastboots we have. Depending on the fastboot I can have next to none or almost full in my bedroom. For me, ATT JB is in the middle, JB Mex Retail is the best, Bell ICS is the worst. ATT ICS was about the same as ATT JB.
Click to expand...
Click to collapse
For the time being, I just switched to Aio and so far so good with LTE coverage and no disconnecting issues. If they return I'll try different radios as you suggested.

So I've been with Aio for about a week now and everything is working great (knock on wood). I've had 2 mobile data drops at work with Wifi turned on, but they only lasted for a second and I do have really bad reception here inside the building. Outside of that no issues at all so far. I'll update if anything changes.

[Q] N6 - No incoming & outgoing Calls, mobile data gone.

Having my Nexus 6 for almost a month. Things working perfectly in the starting(or after reset), but after two or three days, No incoming calls, no outgoing calls. No mobile data. Cant realy tell it as a mobile sometimes. Wifi is working good always. After reset, it is working properly for two or three days. Whenever it is not working, I am able to see a !-mark near the tower bar.
My mobile always connected to 4G when no wifi.
No Custom ROMS and no root. Plain Android given by google.
Anyone having this issue. Any suggestion?

Go get a new SIM.
Sent from my Nexus 6

I was begining to think i was the only one who had this problem!
Yesterday morning i woke up and to my suprise my signal bar had a (!) it it but it was still displaying my regual signal level.
I switched my wifi of and i couldnt get a data connection just the (!) sign. I got my girlfreind to give me a ring and see if a
call would go through which it didnt it just said that i was unavalible. I then desided that a reboot might sort the problem
but when i my phone booted back up i was presented with the holow triangle signal icon to say that i had to signal. I then
popped my simacard out thinking it could have just been a bit of dust on it. I gave it a little bit of a dust of and popped it back
into my phone and i was given the same no signal and emergency calls only yet it was picking up that there was a simcard inserted.
The day before i had flashed the alpha version of PA so my next thought was that this would be a ROM bug and went ahead and
flashed chroma which i was using prior to PA and i had had no issues with. Held my fingers crossed as it booted up but much to my
dismay i was greated with the same no signal problem but i went into the settings and searched for networks. Three was one of
the network it had picke dup so i tryed to reconnect to it but i got the toast to tell me i couldnt connectto the network and to
try again later. I checked the APN settings and it had automatically grabbed threes APN from the sim card so at this stage i was
completly baffled by them problem.
My next move was to try my sim in my girlfreinds phone and what do you know it worked a charm. As a last shot to check everything
was okay and i was upto date on my bills etc i gave three a ring and they told me there was nothing wrong with my sim and everything
was working as it should be and that it was a problem with my phone.
That brings me to the point i am at now completly baffled as to the problem and slightly angry at the 2 week old phone that had been working
perfectly up until now has suddnely desided to stop with no warning.
So you are not the only one and i expect their are more of us. I am going to flash the offical stock rom from google and see if that does the
trick but im not holding up much hope i feel like im going to have to contact google and find out where the problem lies.

New SIM which is working good in other mobiles
SilkyJohnson said:
Go get a new SIM.
Sent from my Nexus 6
Click to expand...
Click to collapse
I got this as new nano SIM from the retailer and seems like working in all other mobiles except Nexus 6. Also I can see lot of people having the same issue with Sprint Provided in US. One more Victim replied too.

greatleo said:
I got this as new nano SIM from the retailer and seems like working in all other mobiles except Nexus 6. Also I can see lot of people having the same issue with Sprint Provided in US. One more Victim replied too.
Click to expand...
Click to collapse
i reverted back to complete stock using the image from there site to no luck so i relocked the bootloader and took it back to the carphonewarehouse and they straight swapped it for a new one which is working perfectly

My sim died after a month. My calling went out and then only lte worked no 3g. Got card replaced and it works perfect now. I have US Cellular.

I've posted this in few other threads also, but I had also problem where I only had tgt exclamation mark no matter what I did. I solved the problem by waiting like 5sec before inputting my pin-code. If I input my pin code too fast after a boot, it will open my phone, but won't give me cellural network. This seems to happen in every ROM I've tried

Hi,
Solved the issue. Working fine after enabling request for SIM Pin and set my sim pin.
Usually i disable sim pin lock to have uninterrupted boot. But with ROM this is not working.
Enabling SIM pin request solves the issue.
Is this problem with carrier or Android L?
Sent from my Nexus 6 using XDA Free mobile app

greatleo said:
Hi,
Solved the issue. Working fine after enabling request for SIM Pin and set my sim pin.
Usually i disable sim pin lock to have uninterrupted boot. But with ROM this is not working.
Enabling SIM pin request solves the issue.
Is this problem with carrier or Android L?
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
I have not seen this issue on three devices I've owned with Lollipop. So it appears to be a carrier issue?

Nexus 6, T-Mobile and MMS problem

This has been a frustrating issue. My wife and I both have Nexus 6 phones. She has the 32gb & I have the 64gb version. Hers recently started not receiving MMS messages. Anything with a large picture would simply never show up. Anything with a very small graphic or group text would show up as "Non-text content". Here are the steps we've taken to solve this:
1. TMO started by insisting it was an APN issue. So she edited her APN. Didn't help.
2. We then swapped SIMs. Hmmmm. My phone then behaved like hers while hers could then send/receive MMS.
3. TMO said ok maybe it's the SIM. They sent us a new one. SAME result. Her phone wouldn't receive MMS.
4. Out of frustration, I factory reset her phone and reset the APN info. Didn't help. (Cleaned up her phone of some trash programs though. :laugh
5. TMO engineering says they still can't find anything on their end. Elevate to tech supervisor. She tells us to go a TMO store (right near us) to try a THIRD SIM. OK, we do. SAME RESULT. We tried swapping SIMs around again and the same thing happens. My SIM in her phone, everything works. Her SIM in mine, I can't receive MMS.
6. TMO store guy suggests MAYBE (but unlikely) that there is something her account has that's stored on the SIM when its activated that causes the phone to freak. Also says it's above his pay grade .
So now we are again waiting on TMO to poke around further on their end. My question for all you smart types here is:
Has anyone ever heard of this issue? Is there anything you know of that could be causing it? I think it's a bad provisioning somewhere in the dark recesses of TMO. The ONLY change we made to our plans (which seems just coincidental) is that we moved from the 2 lines Unlimited for $100 plan to the over-55 Unlimited plan. We did this maybe 3 weeks ago. But the features are all the same on both plans.
We are both on the same Android 7.0 final OTA firmware updates from Google. NBD92G
Would there be ANY chance that a sideload firmware update would make any difference? We're getting desperate here. Any & all suggestions welcome.

I wonder if her SIM is configured for wifi calling. There has been a conflict between wifi calling and mms for awhile. I've seen it reported several times where this T-Mobile forum post helps in that case

Don't use old firmware... I had issues on certain custom ROMs and old firmware where MMS wouldn't work over WiFi. Never as bad as you were getting.
If you wanna stay stock, sideload the latest OTA to go to NGI55D. Anything older than that is vulnerable to Blueborne exploit, which is a HUGE security concern IMO. I can confirm MMS is working correctly (even with WiFi enabled) on bone stock NGI55D as well as custom ROM Dirty Unicorns v11.7.1 which includes September security patch.

ktmom said:
I wonder if her SIM is configured for wifi calling. There has been a conflict between wifi calling and mms for awhile. I've seen it reported several times where this T-Mobile forum post helps in that case
Click to expand...
Click to collapse
I've had this issue on most LOS roms. i ended up making a custom APN i flash when i try a rom built on LOS.

Yeah, it sure sounds like a problem with account partitioning, or something else with the account that gets associated with the SIM on initial use. What if you try the problem SIM in a phone that is not a Nexus 6? I wonder if you could get a new sim and set it up in a different phone, then transfer it to the problem phone?

OK all, finally got a TMO engineer who agreed with my assessment -- that it was a hidden provisioning problem. She nuked my wife's line and recreated it from scratch. Everything works great now. Frustrating that we had to go through about 15 phone calls and over 3 hours of phone time to get it resolved.

RealSkier said:
OK all, finally got a TMO engineer who agreed with my assessment -- that it was a hidden provisioning problem. She nuked my wife's line and recreated it from scratch. Everything works great now. Frustrating that we had to go through about 15 phone calls and over 3 hours of phone time to get it resolved.
Click to expand...
Click to collapse
Glad they figured this out.