Hello everyone,
So my phone ran out of battery so I let it charge for 1 hour and I tried turning it back on and its not turning on. I've tried removing the battery and leaving off for at least a minute for a hard reset. Not sure what to do. Help please. Thank you.
Try going to a VZW store and seeing if they'll let you test your phone with their battery. If it works, then either your battery is gone or else your charger ain't charging correctly.
Obviously, though, if the phone doesn't come on with the test battery, then you have bigger issues.
Related
I have an AT&T Tilt that is, as of this morning, giving me the "Red Light of Death".
I have tried all of the suggestions that I found here and on AT&T's HTC forum, to no avail. I have a fully charged battery (two in fact), a stand alone battery charger, and have been using the factory charger on the phone every night. The only thing that I haven't tried is a manual hard reset because I can't figure out how and haven't been able to find a post that tells how.
I can't do a regular hard reset because the device won't turn on.
Can someone tell me how to do a manual hard reset?
http://wiki.xda-developers.com/index.php?pagename=Kaiser_Resets
Thanks.
Didn't help cure my problem, but thanks.
Did you try taking the battery out for half an hour?
Mike
Will that help?
well my battery is fully charges, thx to a multimeter, but the phone wont power on...
The idea of taking the battery out for a while is to fully discharge any circuits (capacitors) in the phone. If the red light shows when the battery is charged then the phone is not detecting the battery. It may just be the detection circuit. So removing the batter MAY reset that circuit.
Mike
I tried it, nothing....
mikechannon said:
Did you try taking the battery out for half an hour?
Mike
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Click to collapse
Yep, tried that. Also tried the plugging in the charger with no battery and then putting in the battery.
So far the ONLY sign of life from the phone is the steady red light when the charger is connected. And that's a bad sign.
An interesting update.
I left the battery out of my phone overnight and put it back in this morning, without trying to turn it on, and brought it to work with me. When I got to work I tried to turn it on with no luck.
At 8 AM I called AT&T to start the process of getting a replacement. They wanted the IMEI Number, so I removed the back and battery and read it off to them. I went through the whole process and a replacement is on it's way.
RIGHT after I got off the phone with AT&T I picked up my Tilt, put the battery back in and the back cover back on and, just for the hell of it, pushed the power button.
Son of a ***** powered right up and is now working fine!
I immediately called AT&T to cancel the shipment of the replacement phone and was told that once an order was placed it couldn't be stopped but they would note in their system that I no longer needed the phone and to ship it right back when I received it.
I did some quick searches but I did not find anything to this issue directly. Anyways, I do not know if this where to post my problem or not. But the other day my TyTn stopped taking a charge. The phone is completly dead. Right now I'm on vacation in a remote location with out access to any local AT&T to get a battery. But the problem is that the battery is not taking a charge. The red charge light is not on or anything. I left the phone on the charger for two days and nights with no results. I ordered a battery but will not have it untill I get home in another week. I have Dutty's 6.1 5.2.19199 UC Compliant ROM on the phone and I've been using it for about 10 days now. Everything was working fine. The phone was getting warm during GPS useage and when charging. Right now I hope that its just the battery. But in case its not, I need to know what my options are. Is the phone dead? What other measures are there to bring it back to life?
I tried charging the phone using the USB from the computer and from the charger direct off the house current with no luck. I would remove the battery and soft reset and for awhile I would get a boot up but it would stop right as it was comming up to the home screen.
Thanks in advance.
darkmon said:
I would remove the battery and soft reset and for awhile I would get a boot up but it would stop right as it was comming up to the home screen.
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That gives a tad of hope. What happens if you remove the battery, put it back in, and then connect the charger, without turning the phone on. If it IS possible to turn the phone on, it should start charging at this point. If the battery was under the safe discharge threshold and that prevented it from charging the phone most likely wouldn't agree to turn on at all.
If you manage to get the charging light that way, leave it on charge for an hour before turning it on again.
If not, wait till you have the new battery. If it works all is fine, if not your charge circuit is probably dead and you'll most likely have to send the phone for repair.
"No Light of Death Syndrom"
Thanks for your reply. So far what I've done is;
1. I removed the batery and left it out for a few hours and let everything sit. A few minutes ago I reinstalled the battery and no change. There is still no light on the phone.
2. I tried touching the battery contacts repeatedly with the battery as per a suggestion from another post on this subject, but it was the "Red Light of Death syndrom". I have the "No Light of Death Syndrom"
After trying to use the reset button and holding the power button and removing the battery, I still have nothing.
Its just frustrating because I do not have a second battery or access to one till I get home in another week! I was just wondering if I could trouble shoot this somewhat untill I get home to know what I'm really up against.
Anyone have good news for my situation?!
The same thing happened to me yesterday with my ATT tilt. Luckily I have a desktop holder with a spare battery charger that works fine. But once the battery is in the device, it will not charge. Have ordered a new batttery but am not sure that it will solve the issue. It may be a software problem. Will keep trying to workaround and keep you updated.
pudonggaijin said:
It may be a software problem.
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Click to collapse
Hardware, rather... There's not much if any software coming into play to charge the battery, especially when the phone is off. If it still doesn't work with another battery (I'm pretty sure it won't as your battery charges on the desktop charger), just send the phone for repair.
I just had the same thing happen to mine. I was useing skype and all of a sudden it just stoped charging. The usb port does not work(charge or sync.) I have tried everything(hard/soft resets, battery removal and play...) to no avail.
Have any of you found a solution????
Figured it out. My usb port went out completely. Have to replace it.
I recently received a replacement Nexus One from HTC and within three weeks it has already developed another problem.
Here's what usually happens:
Night to 6AM: Charging the phone
6AM: Pull the phone from the charger
6-8AM: The phone drains battery normally
~8AM+: The phone will automatically shut off for no reason at all, and then I try to turn it back on. After boot up it immediately begins the shut down procedure, with the battery reading ~0% life (sometimes I can't even turn the phone back on after a battery pull, it takes multiple pulls).
I originally thought that the problem was the Nexus was reading an incorrect charge on the battery, so I tried wiping the battery stats. There was no change in behavior, the phone continued to shut off. The only way to fix the problem temporarily is to charge the phone to use it, but the problem persists once the phone is taken off the charger.
I even tried doing a full factory reset, but the device exhibited the same problems after a certain period of time, which leads me to conclude that this is most likely a hardware problem, either with the battery or something with the N1 itself.
Has anyone else experienced similar problems, or does anyone know how to fix the issue? Please offer some insight, as this is getting quite frustrating and I can't use my phone normally until I get another replacement, or I fix the problem.
Can ANYONE help me? I hate only being able to use my phone for like two hours a day if even that.
I will have to start using my RAZR as a back up everywhere I go until I figure this out
answer
CHECK YOUR PM--i had same issue---IT WAS THE BATTERY!!!!! They sent me a new replacement batt and it hasnt cutoff in 2mos!!---KNOCKS ON WOOD DAMMIT!!LMAO!
Hi guys,
My phone turns off automatically. It actually has happened 4 -5 times in 3 days. Let me explain; Once my phone was just on my table and I picked up but it was off and nothing was happening. I just plugged in my wall charger (Turbo Power), it turned on and the charging showed 53℅ so it came back to life. Today, my phone was on charge and it was almost 70℅ andI had to remove the charger but as soon as I removed it, screen turned off and then I had to put the wall charger again to make it alive.
What could be the issue? I am confused.
Thanks!
Attached is an image of my battery stats for reference. Thanks!
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
TheSt33v said:
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
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Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
sh_obaid said:
Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
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Click to collapse
If a factory reset doesn't fix it, my only other guess is that there is something wrong with the battery. If you purchased it new, it's very easy to get a warranty replacement through Motorola if you live in the USA, but I'm not sure how it would work outside of it.
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
radon222 said:
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
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Thanks for the response and I will definitely try this. However, there is something I noticed: Today I plugged in my Turbo Charger and the phone started charging from 4%. After 45 minutes, it was 22%. I think that means it wasn't turbo charging and as soon as I plugged out the cable from my phone, it turned off and again I had to plug the cable in and it turned on and started charging. I then turned on my phone and the battery was at 22% (charging). After next 30 minutes it was at around 70% and then I tried to pull out the charging cable to see if it turns off again but it didn't.
I am not sure if it's right but I feel like when it doesn't get a turbo charge, it gets turned off when I remove the charging cable from it. But when it actually gets turbo charge, it doesn't turn off and act normally.
This is really confusing, isn't it?
No one?
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
Spott07 said:
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
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Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
sh_obaid said:
Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
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Click to collapse
A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
Spott07 said:
A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
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Thanks for the response. My Android version is 6.0.1 and in background I am not sure where to look at but the usual stuff I use are Facebook, Watsapp, MyCafe game (I have already tried uninstalling it to see if it's causing the problem). My device is not rooted and there are no modification. I am using this phone as I got it new. Thanks!
For few days it was working fine. Now, I was facing the same issue again so I tried to do a factory reset. Now when I tried to boot it up for the first time, I was setting up the Google Account, I didn't remember my password so I first changed it using my PC and then tried to sign in on my phone but now it's always saying "please sign in using one of the owners accounts for this device". I tried to google it but all of it ended up giving me a solution that I have to wait 72 hours because there has been some Google Security or something? I don't understand. Please help!
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
jco23 said:
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
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I had to encrypt the device and it's back to life now. But still, the issue is still there. The phone still shuts down automatically as soon as I take off the charger. It's weird that when I don't face this problem, I get day and a half battery backup which is totally normal to me. Do you think it still can be a bad battery problem?
No one?
Are you using custom rom or stock one?
mubaidr said:
Are you using custom rom or stock one?
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I am on Stock ROM.
It's never too late
sh_obaid said:
I am on Stock ROM.
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Hi Sh-Obaid!
Although this is a pretty old post, but I have just faced the same problem with my droid turbo as you were facing exactly a year ago. I am pretty sure that you must have ditched the droid turbo by now, but still I am curious to know if you finally found out the actual problem or some solution. Please share your experience as it can help me to fix my paperweight (almost dyeing turbo).
It keeps turning off during boot-up or android running mode within a few minutes after the charger is removed. But, it can stay 'on' for several hours in recovery mode (due to which I doubt that battery is dyeing) and also shows Good Battery status in the boot-loader mode. I have done factory reset and even re-installation of the stock rom but neither worked for me.
Any input from you would be highly appreciated - Thanks!
Hey all,
Let me start this thread by saying I have replaced the battery in my Nexus 6, and I'm also running Pure Nexus and Franco Kernel.
So I've been abroad the past month, and noticed that my phone will just die at times. Sometimes it will turn on again, sometimes it won't turn on until it's been plugged in (can't get into recovery mode or bootloader, it's just a black screen). So I've noticed when I lose signal, it'll frequently turn off, usually in this scenario the phone will turn back on again. This is a pain but I can deal with this. But sometimes when I'm using the device, it shuts down and won't turn on without being plugged in. It can be on any % of battery, if I plug in and pull out again, it will remain on the same % of battery as before it shut down, and will run for hours on end.
I bought the replacement battery off of eBay, claimed to be a manufacturer replacement but of course, no way to verify this, could possibly just have Motorola printed on the battery. However I've experienced the phone turning off when no signal even when using the original battery.
Any suggestions to solve either of these issues, ideas on what you think the issues are caused by or suggestions for how to diagnose are greatly appreciated!
Cheers,
Sam
It won't be any direct help for you, but I have noticed after getting 7.0.0 that my Nexus will re-boot randomly once every week or two. Battery level can be at 100%, and I believe it has even happened while setting on the Qi charger. Not sure if it is 7.0.0, or some app that does not play well with it.