Hey
My dad is using a Samsung Captivate which has been updated to the AT&T's gingerbread. The phone is rock stable and ran fantastically for almost 4 months, until yesterday. He has been complaining that about 7/10 incoming calls he was not "able" to answer. I tested it and found that when someone calls the phone, the incoming call screen that shows the caller's name/number/picture, accept and reject sliders, speaker options etc. does not show up and instead the phone just rings and there is no way to answer call. I restarted the phone and the problem went away, however I would like to know why this problem suddenly appeared, and are there any chances of it appearing in the future? My dad is definitely not a tech-know-how person and this captivate was a gift from me so I would really appreciate some insight on this problem.
PS: Also, could it be possible that another application with dialing capabilities could be causing this problem? We have Skype and Mobile VOIP installed, and have had it since the day he got it. Just as a precaution I cleared the defaults and made the phone+dialer the default for making calls. Been about 5 hours or so and the problem has not re-appeared, yet.
Watkins said:
I had nearly the same issue, except mine got to the point where the speaker phone didn't work either. Music played fine, phone calls stopped working. I went through a lengthy process of accidently deleting everything I had on my phone, which lead me to buy a USB Jig, install the stock ROM and it worked perfectly. I would suggest trying this before you try and physical fixes on your phone.
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http://forum.xda-developers.com/showthread.php?t=1427840
Related
Here's the deal.
I had CyanogenMod 5.0.6 installed, and two days ago I installed Froyo.
It was smooth sailing until today evening when I try to call someone and hear dead space, although the phone indicates that the other party picked up.
It worked just fine a few hours before, nothing changed.
I reboot it, just in time for an incoming call which I take.
I haven't been able to make a call anywhere (including voicemail) except, for some strange reason, to google voice (and it appears I am able to call anything through google voice "to place a call, press 2").
I tried flashing the 2.1 radio and going back to CyanogenMod 5.0.6, but that didn't help.
I then flashed the update to 2.2 again, but it's the same deal.
What's going on, and what should I do now? I got the phone 5 days ago, rooted and unlocked the bootloader and now, of course, have no warranty so I can't really send it in.
It appears that the Froyo update isn't at fault here.
Please help...
It appears that the problem fixed itself. I woke up to find everything working purrfectly. I don't get it - was there a problem with AT&T yesterday night or something?
I'm postivie i received two text, from my self, and my friend sitting next to me; They were delayed until i made a phone call. Any fixes? Surely would appreciate it!
Rom - Stock 2.1 Rooted
I'm thinking of going back to Cyanogen 6.1 when this problem is fixed
Thanks!
Are you going through a SMS app, like Handcent, or using the stock messaging program? I had a huge delay in sending/receiving texts when I used those programs. If you are using a non-stock program, try using the stock one to see how it responds first.
Yeah, i am using the stock app, but ill try using handcent and see if it works like that
Sorry, Handcent was the one giving me problems, not the stock app. How is the other data flowing, like browser and what not? Seen any drop in data coverage or anything? Do you have the newest baseband radio?
jlopez512 said:
I'm postivie i received two text, from my self, and my friend sitting next to me; They were delayed until i made a phone call. Any fixes? Surely would appreciate it!
Rom - Stock 2.1 Rooted
I'm thinking of going back to Cyanogen 6.1 when this problem is fixed
Thanks!
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Do you have a "low space" warning? I know I've had problems receiving mms/texts when I'm low on internal space. Once I cleared up the space (>19MB Free I believe) by uninstalling a bunch of apps I never use, all the texts came in
Just a thought
Well, i got it fixed, went to the sprint store, (unrooted of course) and they fixed it within an hour, they reset the entire phone, not the same reset as Settings>Privacy>Factory Data Reset.
text and phone calls not getting through
my wife and i both got HTC incredible with Verizon service, this been almost two months ago. my phone is completely awesome, hers on the other hand has an issue her phone will stop receiving text, and or phone calls out of the blue. we will be texting back and forth and all the sudden hers just stops getting my text, so i will call her and it will ring on my end, till her voice mail picks up. this has happen few times a day ever since she has had the phone. if she makes a call out or restarts the phone then she will get all the texts, and voice messages at once. this happen with stock phone apps and ones like handcent. it happen when phone was s-on and after i rooted and installed new kernels and all that jazz. i have talk to Verizon and they talk me through reset and few other things but still doing it. guess i am going to have to see about taking it in, unless anyone has any other advise i have not thought of. all of her software versions are same as mine.
Azag Thoth said:
my wife and i both got HTC incredible with Verizon service, this been almost two months ago. my phone is completely awesome, hers on the other hand has an issue her phone will stop receiving text, and or phone calls out of the blue. we will be texting back and forth and all the sudden hers just stops getting my text, so i will call her and it will ring on my end, till her voice mail picks up. this has happen few times a day ever since she has had the phone. if she makes a call out or restarts the phone then she will get all the texts, and voice messages at once. this happen with stock phone apps and ones like handcent. it happen when phone was s-on and after i rooted and installed new kernels and all that jazz. i have talk to Verizon and they talk me through reset and few other things but still doing it. guess i am going to have to see about taking it in, unless anyone has any other advise i have not thought of. all of her software versions are same as mine.
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You might have better luck asking on the dinc forums.
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Sent from my CDMA Hero. I got some hot Gingerbread-on-Hero action here!
not just a dinc issue...!?
yea, i know, i put it here because, it seems like same issue this guy was having and i have been searching around and have found many instances of the same problem on many different android phones.
i am un-rooting it and reinstalling the original software and taking it into Verizon tomorrow to see if they can do anything. should have done it sooner but every time i would try a fix it would seem like it was fixed for a day or so and then back to the same thing.
i will copy it over there just for posterity, and hopefully i can amend it tomorrow evening with the fix and a solved!
About a week ago I noticed this problem happening and I'm not sure why.
Every time I answer my phone it answers in Speaker mode.
So for example if my phone is sitting on the table and a call comes in I swipe left to right to pick up the call. Normally at this point I would put the phone to my ear.
But over the past week I have noticed that when I answer the call the speaker is on and I have to answer then turn off the speaker then put it to my ear.
Can anyone help with this problem!!!!
Not sure if it's relevant but I have the following on my modded SGS
Go Launcher EX
Go Dialer
Go Contacts
Go SMS
They have all been on the phone for over 3 months with no problems.
The rest of my phones details can be seen in my sig.
I too have been experiencing this problem! ANd it too just started recently, I ahd no problems before as well, Im running Darky 2.3.4 though, but I too have Go SMS, perhaps its a recent update? Im going to uninstall and see.
It appears that the problem has sorted its self out ... for now !
I turned off the phone and back on again and it stopped answering the calls with the speaker on.
Lets hope it stays like that
ive read thaat the problem at least for some disapeared after updating gosms or gocall app or somrthing like that so keep your apps up to date
Yes the problem is fixed, just update; and then restart your phone.
I'm not a noob by any means. I've done all the normal troubleshooting. I've looked for other similar topics and none exist for this phone. I've tried everything that I can think. Having said that, please excuse me if i missed anything.
Basically, my issue is that I can't accept 95% of my incoming calls. I try to.... And the call hangs up when I press answer. I have the regular stock google dialer. I'm stock but rooted and unencrypted. I realize this may have to do with LTE still being on and not H+ but it's really annoying. It does switch to H+ but still hangs up.
I tried a few custom ROMs and the issue still exists. I've ensured that notifications are checked in the dialer app.
Someone please help me. Maybe I'm missing something simple. It's really annoying not being able to accept a call and having to call people back for every call received.
Please and thanks
And now I've officially tried EVERY ROM for this phone and still.... Can't answer incoming calls. Ugh. Someone please help
Have you tried updating your radio? Have you tried setting your phone in non-LTE so at most it only utilizes H+/H/3G?
Have you cleared cache and tried it in safe mode?
@zephiK thank you for the ideas. Flashed the new radio from your thread... Issue still persists. I haven't gone to just 3g yet because I use my phone a lot for work (law enforcement) and need the LTE speed when identifying people
Edit: tried using 3g and 2g anyways.... Still hangs up whenever I answer incoming calls. Ugh
PDP///M said:
Have you cleared cache and tried it in safe mode?
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I have cleared both cache and dalvik cache. I can't get safe mode to work..... I'm using liquid smooth at the moment and when holding power off it doesn't show the option for safe mode
Well I figured out holding reboot gives the safe boot option. My phone bootlooped. I'm going to have to totally undo everything on my phone. Lock and unroot my phone. Then I'll start over using only stock without unlocking or rooting first then continue this trouble shoot.
If anyone can think of anything else please let me know thank you and merry Christmas
I had the same issue with mine. I thought I was going crazy. Hope you get it worked out. I sent mine back to Motorola yesterday for a refund.
Sent from my iPhone 6 Plus using Tapatalk
Update : Solved....
I wiped everything and started over. I flashed stock and went into safe mode. Calls worked. So it was easy to figure out... It was a downloaded app. A call blocker that was blocking everything instead of just the calls it was supposed to.
Thank you to those who offered opinions, suggestions, and comments
I had the same issue with the N5 on att. Was rooted and used a tool that opened a Sprint "only" service menu. Played with a setting and boom, i had voice. Data worked no problem throughout this ordeal.
Have the same problem with a Nexus 6, suddenly the phone did not show up any incoming call screen/window or way to slide out to answer an incoming call. It rings but there is not way to answer the call, even trying to go to the task bar and see if there is a window up there to answer it, no notification or window to press and answer.
This phone is not rooted nor have an application to block calls. it is with lollipop 5.01.
Any ways to solve this horrible bug? This bug is driving me nuts.
So, this started Im not sure how long ago, but it was sometime after Nougat got pushed out to the Note 5. More than 2/3rds of the calls I get, when I answer the call I hear nothing (no static, no beeps, absolute silence) and the caller is sent to voicemail as if I had rejected the call, even though my phone displays the active-call screen as one would expect it to while in a call. When calls work as normal, they work 100% normally with no errors or weirdness. Anyone have any idea what is going on? Im not rooted and Ive had the phone since a week before launch (thank you early shipment pre-orders) without issue. I have not tried a factory reset and dont intend to unless it ends up being my last resort, but I have tried multiple reboots.
Thank you for any assistance or guidance you may be able to provide :/