xt862 Problems with radio - Motorola Droid 3

Hello. I have a problem with the droid 3 xt862. The phone is locked by verizon. The problem is that it has a software fault with the radio. In the setting of an android - "baseband version - unknown". IMEI - empty, the hardware menu * # * # 4636 # * # * in the phone info shows - unknown, disconnected, out of service, false. Unlock also does not work - after insert sim card - nothing happens, after entering the code to unlock # 073 887 * - "The process com.android.phone has stopped unexpectedly. Please try again"
I tried to flash swu with rsd, tried to flash other roms,tried to flash via recovery, bootstrap, safestrap , tried to "Flash Verizon DROID three OTA 5.6.890 to phone_psouza4", tried to flash a different radio.img - always in the baseband version - unknown.
P.S. I apologize for my English.

Has it ever worked on Verizon in your possession, or did you buy it this way? If you bought it this way you could probably send it back under warranty. I would definitely try to use this method http://forum.xda-developers.com/showthread.php?t=1339816 to flash back to stock. If it still has problems after flashing that way, then try to send it in anyway and see if they'll replace it.
If you bought it that way from someone else, try flashing using the above mentioned method and see if it works.
If it doesn't work or if it got this way because of you messing with the radio, I have no clue what else to do to fix it. Seems like it's above my level.
P/S: to unlock the phone using a Verizon unlock code, I believe the phone must be connected to an active line of service so that it can communicate with VZW. Entering the code only prompts the phone to communicate with them so they can unlock it from their end. So, it kind of makes sense that it would have no service whatsoever and that inserting a SIM would do nothing if the phone has no service from VZW and hasn't been unlocked.

BenSWoodruff said:
Has it ever worked on Verizon in your possession, or did you buy it this way? If you bought it this way you could probably send it back under warranty. I would definitely try to use this method http://forum.xda-developers.com/showthread.php?t=1339816 to flash back to stock. If it still has problems after flashing that way, then try to send it in anyway and see if they'll replace it.
If you bought it that way from someone else, try flashing using the above mentioned method and see if it works.
If it doesn't work or if it got this way because of you messing with the radio, I have no clue what else to do to fix it. Seems like it's above my level.
P/S: to unlock the phone using a Verizon unlock code, I believe the phone must be connected to an active line of service so that it can communicate with VZW. Entering the code only prompts the phone to communicate with them so they can unlock it from their end. So, it kind of makes sense that it would have no service whatsoever and that inserting a SIM would do nothing if the phone has no service from VZW and hasn't been unlocked.
Click to expand...
Click to collapse
I've already tried this method - successfully flashed (radio.img too), but there is no effect, baseband version - unknown and all the problems.
Thank you for your reply.
p.s. return is not possible, unfortunately.

w4_toleg said:
I've already tried this method - successfully flashed (radio.img too), but there is no effect, baseband version - unknown and all the problems.
Thank you for your reply.
p.s. return is not possible, unfortunately.
Click to expand...
Click to collapse
This phone has a 1 year warranty from Motorola (software included). If it doesn't work and has not been physically damaged, water damaged or has a bad ESN, Motorola will replace it. If you can't go through Verizon (no contract), then contact Motorola directly for a replacement.
Side note: If/when you send it back to Motorola, make sure it is bone stock and unrooted as this would clearly void the warranty.
Sent from my XT862 using XDA App

Sounds like they haven't even unlocked the phone from Verizon yet. Nothing will help this phone work on another carrier (other than Vodafone) if it hasn't been unlocked by Verizon. I mentioned above what to do if you can get a code from Verizon, otherwise good luck finding some code online somewhere.
I may be wrong, but even if you have a Verizon unlock code, I don't think it will work unless the phone is connected to a valid account, temporarily so it can communicate with VZW.

I have the same issue with my Droid3, help please

lost 3G edge2 work fine
eldar4uk said:
I have the same issue with my Droid3, help please
Click to expand...
Click to collapse
I've tried a lot of time: wipe factory/wipe cache/dalvik but nothing 3G. I've also unistalled safestrap. PLEASE without 3G is very frustrant!!!

Related

Guide - Unlock XT862 for T-mobile/ATT

Thought I would share based on my experiences on trying to get this phone to work on t-mobile. It works on ATT 3g/T-mobile Edge, but still a pretty cool phone to have.
Also another note, this is a mod that will only go through on Windows. You will need ROOT EXPLORER app for this method to work.
1 - Make sure you are on the stock XT862 ROM, if you aren't flash it via this method found here: http://rootzwiki.com/topic/4370-sbf-droid-3-fastboot-files-55959-and-56890/
2 - Make sure your phone is rooted, if not download the following and follow the steps found here: http://www.psouza4.com/droid3/
3 - Unlock the phone. This can be accomplished by purchasing the unlock code, and later entering the code upon insertion of a sim card. (T-mobile ATT sim cards will work, but you will get an error saying UNLOCK FAILED, this is NORMAL do not freak out)
4 - Download the following files and unzip it to your desktop: http://www.mediafire.com/?y1wjw775v8itsx3
5 - Click Start and open cmd.
6 - Type in the following in cmd:
'cd desktop'
'cd fastboot'
'moto-fastboot flash radio radio.img'
ONCE it flashes, then enter:
'moto-fastboot reboot'
7 - Use root explorer to push the build.prop into the system folder
8 - Reboot, select GSM/UMTS in Network Settings.
AND BAM now it works. If there is any confusion please let me know.
Nice! Is that the XT883 radio you're flashing or a real unlocked (and signed) XT862 radio?
Also - change
Code:
ro.mot.phonemode.vzwglobalphone=1
to
Code:
ro.mot.phonemode.vzwglobalphone=0
in build.prop to get normal reading on signal strength indicator.
You can also change
Code:
ro.telephony.default_network=7
to
Code:
ro.telephony.default_network=3
so phone starts automatically in GSM/UMTS mode after hard reset.
Can anyone confirm that it's running on AT&T with 3G/4G?
Sent from my Droid Razr using xda premium
MeNaCe2s0cieTy said:
Can anyone confirm that it's running on AT&T with 3G/4G?
Sent from my Droid Razr using xda premium
Click to expand...
Click to collapse
it has att 3g bands you can check for yourself over at gsm arena.
leobg said:
Nice! Is that the XT883 radio you're flashing or a real unlocked (and signed) XT862 radio?
Also - change
Code:
ro.mot.phonemode.vzwglobalphone=1
to
Code:
ro.mot.phonemode.vzwglobalphone=0
in build.prop to get normal reading on signal strength indicator.
You can also change
Code:
ro.telephony.default_network=7
to
Code:
ro.telephony.default_network=3
so phone starts automatically in GSM/UMTS mode after hard reset.
Click to expand...
Click to collapse
Thanks man I'll reupload when I get back home with the edited bits . It is the XT883 radio.
Nice Guide!
I've read some people have had trouble unlocking the D3....and apparently it could be due to it being used on the Verizon network who then alter the unlock code via some update.
Anyone know if there is any truth in this? (I'm awaiting the delivery of a used D3 so would be handy to know).
fl4r3 said:
Nice Guide!
I've read some people have had trouble unlocking the D3....and apparently it could be due to it being used on the Verizon network who then alter the unlock code via some update.
Anyone know if there is any truth in this? (I'm awaiting the delivery of a used D3 so would be handy to know).
Click to expand...
Click to collapse
Even after the update, if you restore it to the first link and then follow the steps, you will be fine. It can still be unlocked.
Awesome! I am about to try this on my friend's droid 3. Are there issues with the market (as some have mentioned in a previous thread)?
---------- Post added at 12:10 PM ---------- Previous post was at 12:00 PM ----------
I am stuck on <waiting for device> in the command prompt after telling it to flash the radio. What sort of USB connection should I be selecting?
EDIT: I'm an idiot.... I figured it out!
Is anyone else who is using this method on AT&T experiencing super slow data speeds? I have tried the sim card in an at&t branded phone and it seems to work ok. On the Droid 3, I am getting a ping of 2500~ ms, and speeds in the 15-60kbps range.
I can't seem to add an APN and connect to the 3G network. Does anyone else have this issue? I am using a Bell SIM at the moment
Follow all the steps, no luck here
When I put the unlock code, phone shows for a sec "requesting unlock" and goes back to a subsidy lock message with a discard dialog box.
After that, I followed all other steps, and still enter unlock code appears
Any ideas?
I dont have an att sim card, Im just using foreign sim cards cause Im outside US.
geek_riot said:
Is anyone else who is using this method on AT&T experiencing super slow data speeds? I have tried the sim card in an at&t branded phone and it seems to work ok. On the Droid 3, I am getting a ping of 2500~ ms, and speeds in the 15-60kbps range.
Click to expand...
Click to collapse
You can always call the carrier and make sure they are allowing your phone to connect. I'm not sure if this is the problem, but I read about another AT&T branded 4G phone (the D3 will never get 4G) getting only edge because the carrier thought it was foreign, and they just called in and gave the IMEI number to get access.
The customer service rep may not understand your problem, but just tell them the truth that you want to use your compatible device on your valid account and they should redirect you to someone who can help.
I can verify this works on T-Mobile and AT&T since I've tested it on both. Didn't test 3g on AT&T though cuz I didn't think about it lol. I know it allows the connection to umts in the settings though.
The OP poster helped me get it working on my phone just make sure you follow the directions closely and it's pretty simple. If your unlock codes aren't working because you got them off the internet, you may need to have the phone put on Verizon temporarily to get them to give you a code. Just ask a friend with a valid account to help you out.
Good luck to everyone, this is a great hack that definitely saves some money while letting us use this cool phone. I will have to edit my build.prop as mentioned above to fix the reboot network loss problem, thanks for that as well!
Droid 3 with stock xt862 ROM working on T-Mobile via xt883 radio.img & custom build.prop
If verizon changed the codes while phones are connected to his network, changes could only be stored on a new bootloader.
There is no other unwritable part on the phone.
Wonder if the original poster used an ebay code or a verizon one...
Nice job! Pretty amazing what can be done with fastboot and signed radio images!
Custom ROM
What will happen if somebody follows this procedure and unlock the phone for AT&T but afterwards flash another rom? Will the radio still be unlocked for AT&T?
koukobin said:
What will happen if somebody follows this procedure and unlock the phone for AT&T but afterwards flash another rom? Will the radio still be unlocked for AT&T?
Click to expand...
Click to collapse
As long as that ROM you're flashing does not have radio image in it, you should be fine. If you meant sim lock - once unlocked, it will remain unlocked forever.
Sent from my HTC Desire Z using Tapatalk
I was asking about radio unlock, i know sim unlock is permanent. But has anyone tried to install any rom after the radio unlock and if yes which one?
thanks
koukobin said:
I was asking about radio unlock, i know sim unlock is permanent. But has anyone tried to install any rom after the radio unlock and if yes which one?
thanks
Click to expand...
Click to collapse
Just as @leobg said,
leobg said:
As long as that ROM you're flashing does not have radio image in it, you should be fine...
Click to expand...
Click to collapse
Now, I haven't tried flashing another ROM since flashing the xt883 radio.img, because I really don't mind the stock ROM with some build.prop tweaks and the help of Zeam Launcher. I would assume that any ROM you flash would cause the build.prop and radio.img to be replaced with new ones, made specifically for that ROM. You should probably consult with the developer of the ROM you want to use, and ask them if the build.prop changes specific to this process will have issues with their ROM. The xt883 radio.img shouldn't have any conflicts, but I believe it will still require the custom build.prop file which is found in the OP, or at a minimum the specific changes which allow this tweak to work.
BenSWoodruff said:
Just as @leobg said,
Now, I haven't tried flashing another ROM since flashing the xt883 radio.img, because I really don't mind the stock ROM with some build.prop tweaks and the help of Zeam Launcher. I would assume that any ROM you flash would cause the build.prop and radio.img to be replaced with new ones, made specifically for that ROM. You should probably consult with the developer of the ROM you want to use, and ask them if the build.prop changes specific to this process will have issues with their ROM. The xt883 radio.img shouldn't have any conflicts, but I believe it will still require the custom build.prop file which is found in the OP, or at a minimum the specific changes which allow this tweak to work.
Click to expand...
Click to collapse
Aslongasyoukeeptheradioandbuild.propchnges
Yikesmyspcebarisfiling and some"a's"
Enviado desde mi DROID3 usando Tapatalk
Will loading XT883 radio undo the wifi-hotspot hack?

[Q] XT862 (Veriz): No connection, baseband & IMEI 'unknown', sim not detected

Hi,
I just recently bought (second hand, on eBay - that was my first mistake...) a Verizon Droid 3 (so presumably an XT862?). It is failing to connect to any network, and is not detecting my SIM card. I'm in Australia, so there is no CDMA network here (but GSM on 850, 900, and 2100; UMTS 850, 2100).
The peculiar thing is that the Baseband is 'unknown' in the phone 'About' screen. Likewise, the IMEI, IMEI SV, Network, MEID, MIN, ERI and PRL are unknown. I don't know how many of these relate to the network, but I can't imagine an 'unknown' baseband is a good thing.
The phone is ostensibly 'unlocked', but shouldn't it connect to networks for emergency calls? (which is doesn't), even if it is locked and so doesn't detect my SIM?
The listed Kernel version in 2.6.35.7-g790a33c [email protected] #1
Build number is 5.5.1_84_D3G-55
I haven't rooted it or anything, and just did a wipe from the bootloader but to no avail.
I haven't tried reflashing it with the Fast/easy unbrick technique, because I don't want to go messing with the device if I'm just going to have to return it.
So in brief, the questions are:
1. Is it likely a flash would fix this problem? Does anyone have any experience with this problem? (I did search, but none of the answers really covered it)
2. Does the fast/easy unbrick take it back to stock? If so, which stock - Verizon?
3. Can I do the fast/easy unbrick? It doesn't fix the thing to CDMA does it (there was no indication it does in the relevant thread, I'm just being paranoid).
Cheers,
Fighting disappointment
Hi
Sorry to hear that. I think your phone have radio problems.
Some time ago i have this type of problem when installing ICS or any other rom with the xt860 radio inside a stock verizon rom.
Do the easy unbrick method that you post to back to stock rom and radio.
And after that see that if the baseband, imei appear correct.
If the phone ask you the subsidy code the phone is not unlocked.
Try that and post it here.
FFU5y said:
Hi,
So in brief, the questions are:
1. Is it likely a flash would fix this problem? Does anyone have any experience with this problem? (I did search, but none of the answers really covered it)
2. Does the fast/easy unbrick take it back to stock? If so, which stock - Verizon?
3. Can I do the fast/easy unbrick? It doesn't fix the thing to CDMA does it (there was no indication it does in the relevant thread, I'm just being paranoid).
Cheers,
Fighting disappointment
Click to expand...
Click to collapse
1) try this http://forum.xda-developers.com/showthread.php?t=1406812
I heard it solves problems for those with an unlocked phone but cannot connect to GSM
2) Yes. To XT862 verizon 5.6.890
3) I don't see why not
Awesome, thanks guys.
I've decided to contact the seller and see what resolutions they offer before I go and do anything that may prevent me being able to return the phone.
With some luck (probably a lot of luck) they will permit me to reflash the phone to see if it fixes the problem, and still return the phone if it doesn't resolve the problem.
In that case, I'll post the results here so others can see what the outcome was.
Cheers.
Just an update: neither the unbrick method, not the XT883 radio.img fixed the problem, sadly.
Cheers for the help anyways.
Same Problem on brandnew Verizon XT862
Hi Guys,
I have the same problem here. I got a Droid3 from an american friend. Some keys didnt work lately. And as it was still under warranty, I did send it to him and he sent the exchanged new device back to me. So it's not activated or anything. May this be the problem? It does not even activate radio. No question for SIM, no SIM detected. No IMEI, no baseband version. Strange.
Is it possible to send it to motorola, so they "activate" it? I can't connect verizon from germany(infos?).
Maybe it could be done with radiocomm???
Would be glad about any help!
FFU5y said:
Just an update: neither the unbrick method, not the XT883 radio.img fixed the problem, sadly.
Cheers for the help anyways.
Click to expand...
Click to collapse
Find a solution? Im also from Australia and thinking of doing the same thing as u, i.e buying locked Verizon Droid 3 n unlocking
Sent from my NexusHD2 using Tapatalk 2
FFU5y said:
Hi,
I just recently bought (second hand, on eBay - that was my first mistake...) a Verizon Droid 3 (so presumably an XT862?). It is failing to connect to any network, and is not detecting my SIM card. I'm in Australia, so there is no CDMA network here (but GSM on 850, 900, and 2100; UMTS 850, 2100).
The peculiar thing is that the Baseband is 'unknown' in the phone 'About' screen. Likewise, the IMEI, IMEI SV, Network, MEID, MIN, ERI and PRL are unknown. I don't know how many of these relate to the network, but I can't imagine an 'unknown' baseband is a good thing.
The phone is ostensibly 'unlocked', but shouldn't it connect to networks for emergency calls? (which is doesn't), even if it is locked and so doesn't detect my SIM?
The listed Kernel version in 2.6.35.7-g790a33c [email protected] #1
Build number is 5.5.1_84_D3G-55
I haven't rooted it or anything, and just did a wipe from the bootloader but to no avail.
I haven't tried reflashing it with the Fast/easy unbrick technique, because I don't want to go messing with the device if I'm just going to have to return it.
So in brief, the questions are:
1. Is it likely a flash would fix this problem? Does anyone have any experience with this problem? (I did search, but none of the answers really covered it)
2. Does the fast/easy unbrick take it back to stock? If so, which stock - Verizon?
3. Can I do the fast/easy unbrick? It doesn't fix the thing to CDMA does it (there was no indication it does in the relevant thread, I'm just being paranoid).
Cheers,
Fighting disappointment
Click to expand...
Click to collapse
Read this, it worked for me.
http://forum.xda-developers.com/showthread.php?t=1686911
someone solve this problem?
I bought a new unlocked D3 from an online vendor who shipped it from Hong Kong.
I stuck in my Optus SIM and it just 'worked'.
I'm running hashcodes's CM10 on it at the moment.
So the phone is perfectly capable of working in Australia.
You might have to enable 'world mode' in the Wireless and Networks settings before it will talk to the SIM. It's been a while since i've run the 'stock' OS.
Just reassuring you the phone is capable of working down under - as mine does.
I am also having this problem and have tried many things to fix it, without luck. Anyone got a solution?
FIX MIN
Flash Verizon DROID 3 OTA 5.6.890 to phone_psouza4
GOOGLE THIS FILE AND DOWNLOAD. FIX MIN
JUST FASTBOOT
EXTRACT THE FOLDER
OPEN IT
ONE CLIC
LET ME KNOW
arnaldito said:
Flash Verizon DROID 3 OTA 5.6.890 to phone_psouza4
GOOGLE THIS FILE AND DOWNLOAD. FIX MIN
JUST FASTBOOT
EXTRACT THE FOLDER
OPEN IT
ONE CLIC
LET ME KNOW
Click to expand...
Click to collapse
Tried this and maaaany other potential fixes, with no luck :crying:
dinosaur swagg said:
I am also having this problem and have tried many things to fix it, without luck. Anyone got a solution?
Click to expand...
Click to collapse
I figured this out after having the problem several times the radio imei number is wrong even if you have did the *228 and ##PROGRAM with the correct info. I found that when you check the System IMEI with a 3rd party software it will shot something like 3112000xxxxxxxxxx or something of the sort. MTKdroidTools has the ability to let you correct this issue.

No sim card error without sim card, no IMEI

I just got a used AT&T Vivid with what turns out are 2 anomalies that I failed to observe initially.
First I tried to put my ST sim card out my AT&T SGS, and get no service. No big shock initially since I have to change the APN info. Couldn't do that cause option is dimmed.Checked further, No IMEI, IMEI SV, or baseband. Took sim out and observed that I get NO sim error at startup, just "no service". Tried an AT&T sim from a friends Vivid, same result.
I was hoping that the sim card reader just might be bad, a cheap easy fix and apparently some what of a common issue. Haven't ordered one yet until I get more info on whether the no sim error and no IMEI etc are related and it's not a more serious hardware issue. I don't have a problem with repairing hardware if needed.I'm a noob here, but have a brain like a sponge, so any thoughts on how to proceed with diagnostics would be appreciated. Thanks in advance
No imei is really bad...
No one here can help you recover it without a proper backup... I have no idea how to back it up nor restore...
If you don't figure it out I'd have to suggest flashing to stock... prolly via ruu and go to an at&t store...
Sent from my Vivid 4G using Tapatalk 2
I don't think (but don't know 4 sure) that this phone is anything other than an out of the box stock configuration. I don't have service with AT&T so I don't know how much help they would be. I did check with them to make sure IMEI printed on the phone wasn't blacklisted and it's OK. All I have done was to do a factory reset to clear all the PO's stuff.
Does anybody have any more ideas? I am wondering if I don't need to replace the motherboard and or just the simcard/sd part. Changing the motherboard would mean a different IMEI right?
No imei means something went wrong with the bootloader. It's unlocked? Did you try to S-OFF?
I believe flashing a rom stock via RUU (that's it, flashing the PD.zip file) maybe can fix the problem.
At worst you must change the motherboard and yes, you will have a diferent imei.
I may be wrong, but I see no sign that anybody has done anything to change ROM or anything else on this phone. I'll try to do a S-off, and unlock it since I want to use it on ST anyway.
hello,
i've also same problem here
flashed with stock rom but no luck ,
bootloader locked and s-off
searched forum but no success story
i think i'll return it
Well I finally got a new SIM/SD card reader and installed it. No change.Tried ST, AT&T, and T-mobile sims
Still get no SIM error when booting with or without a SIM card, has an X on signal strength, and it doesn't even say "no service".
Same as to IMEI etc. info, nothing shows up.
Am I going to have to change mainboard? Or is it possible firmware/ROM changes could fix it?
javierarenas said:
No imei means something went wrong with the bootloader. It's unlocked? Did you try to S-OFF?
I believe flashing a rom stock via RUU (that's it, flashing the PD.zip file) maybe can fix the problem.
At worst you must change the motherboard and yes, you will have a diferent imei.
Click to expand...
Click to collapse
Unlocked the bootloader tonight, no problem. Will try s-off tomorrow.
Where can I get a stock rom file?
I'll only ask this dumb ? once: Is the OS (JB,GB,ICS) different than the rom? I'm still running gingerbread 2.3.4, should I got to ICS or? Will that have any affect on the imei issue?
I might just be getting some experience with this phone if I have to do it all over with another mainboard.
OK, so I decided to play with this phone again after my SGS1 was freaking out yesterday. I finally found and used a phone dialer code do download the ICS update, and it downloaded (via wi-fi), installed and rebooted fine. In fact It apparently fixed my IMEI and SIM card problems because when it booted the first time with ICS it showed a big icon "no SIM installed" ya hoo!! checked IMEI in settings, all was good. Played around with settings/menus a bit to familiarize myself with the differences, then restarted...NO IMEI again, and no sim error without any SIM installed On the next 5-6 restarts it worked fine all but once, (total on time of around an hour) but now every restart (10+) it's back to same original issue: no IMEI shown and no SIM error. I still have no AT&T compatible SIM card to really test it but if it doesn't give me a SIM card error (no SIM card installed) it's a moot point.
It really puzzles me that it appeared to work at all if I have a bad mainboard. My daughter in-law has a Vivid with a bad screen she's going to give me to use for parts (mainboard) but I'm not sure if there's not still some hope of salvaging the current one.
Comment, thoughts etc... Please

Original Moto X "No Service" issues

I have a stock original Moto X (2013, XT1053), GSM unlocked US (via T-mobile) running KitKat, which I bought without contract when it first came out. Never tried rooting, flashing, etc.
I'm having an issue where it won't connect to the mobile network. The reception notifiction icon shows no bars, just an empty triangle, and an exclamation icon saying "No Service" and "Selected netowrk (GTA) is unavailable". I went to the carrier (GTA, in Guam) and tried switching out the SIM for a new one, and that worked for a week or so and then the problem recurs.
I tried re-inputting the Access Point Names, rebooting, re-inserting SIM. The phone detects the SIM card, and I downloaded some apps which confirms I can see the SIM card info. If I choose "Available networks" the phone shows a correct list of all the local network operators.
I suspicious this is a hardware problem, because if I put the SIM in an old beater Nokia candy-bar phone I have, it works. I'm hoping there's some reset I can do short of buying a new phone. Is there or am I out of luck?
BTW, my understanding with this phone is that I could request the access code to root it (want to back it up with Titanium), but I don't see my model listed on the Motorola page. Am I wrong that I can get root on this?
traycerb said:
I have a stock original Moto X (2013, XT1503)...
...Am I wrong that I can get root on this?
Click to expand...
Click to collapse
XT1053, right? Can be unlocked officially.
But first flash any official KitKat ROM on it, 4.4.4 or something.
---------- Post added at 10:31 PM ---------- Previous post was at 10:29 PM ----------
Can be hardware problem (bad BGA contact on board), but be sure first it's not software to blame.
s5610 said:
XT1053, right? Can be unlocked officially
Click to expand...
Click to collapse
I thought so too, but the the page you show points to the following link: motorola-global-portal.custhelp.com/app/answers/detail/a_id/87215/ which doesn't list my phone. I will try it and see.
s5610 said:
But first flash any official KitKat ROM on it, 4.4.4 or something. Can be hardware problem (bad BGA contact on board), but be sure first it's not software to blame.
Click to expand...
Click to collapse
So there's no way to get a Titanium backup (since I need root) before the reflash without losing some content?
The "Unlocking the Bootloader" page says: " You will lose all media and content on your device and will need to reinstall all applications downloaded from Google Play."
traycerb said:
I thought so too, but the the page you show points to the following link
Click to expand...
Click to collapse
Link is correct, goes to STEP 1 of unlock procedure. You should log in, or register, to be let go to STEP 2.
So there's no way to get a Titanium backup (since I need root) before the reflash without losing some content?
Click to expand...
Click to collapse
Yes, official unlocking procedure wipes all data from phone. You can use Migration app by Motorola. Titanium needs root, unfortunately. There are different root-apps like KingRoot, KingoRoot, don't know their qualities.
Did you try to boot into Safemode? Press and hold your phone's power button for a few seconds until Android prompts you to turn off your phone—just as you would normally do to power it down. Next, tap and hold Power off for a few seconds until your phone asks you to confirm that you want to enter safe mode
no network
I have a Moto x xt1060, it was working very good in india with airtel but recenty i just put a jio 4g sim to check if it support or not hten when i inserted my airtel sim again there is not network, its says 'sim card is not from verizon wireless' plz help me what to do? in recovery mode it says device is locked status code 0
Well I couldn't get this to work. Anyone have any other ideas?
Just to update what I did, I unlocked the bootloader, updated from 4.4.4 to 5.1, including the 2016-04 update (222.201.1.ghost_row.Retail.en.US) with an updated baseband (MSM8960PRO_BP_23255.138.89.00R). I had to update somethings with mfastboot, one of which caused a boot loop, but fortunately that was a known problem, remedied by updating more things with mfastboot.
All for naught, though, as the cell phone functionality works sometimes, but often not. Still not sure if its a software or hardware problem, though hardware seems more likely. It's a shame, as I'm definitely not a frequent upgrader and I use my phones until breakage or obsolescence.
I can't think of anything else to do. I don't think I did another factory reset since the last update, but I doubt that will help.
It's also unfortunate that there doesn't seem to be a good replacement in this size/speed category. Pixel 5 maybe, but it's more than I need in a phone, and larger besides.
same issue ... any updates

Issue with unlocking - Please help

Hello,
I have an SM-N950U from TMB which was purchased direct from Samsung when it was just launched after the whole debacle of the Note 7.
Phone has been working fine on TMB this whole time. Today I switched to VZW and attempting to have the phone unlocked.
I tried to use the Device Unlock app on the phone, with no luck. It fails when I try to Permanently Unlock the phone.
I called TMB for assistance, they said that the manager has tried to process it manually and has been unable to do so after multiple attempts. Escalated to higher support who got on the phone and said she's unable to help and does not know why it is not working. Said she will be escalating to a higher support group, but as of yet, nothing from anyone.
Is there any way of unlocking this phone without TMB?
I've attempted to flash VZW via ODIN, both U and U1, with no luck. I also tried the U1 XAA and still the same thing, I get a message "Network locked SIM card inserted".
Any help would be greatly appreciated as I am at a total loss and want to continue using this phone as I've been, just with VZW now.
Side note, maybe it's failing because the phone is already unlocked, just doesnt work with VZW? Not sure if thats a possibility, but is there any way to check to see if the phone is in fact unlocked or not?

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