My first Complain about this phone is the card reader sometimes unplugged.
then I go to the service Center and they tell me they Upgrade the BIOS.
so this Problem it's Finish.
and then not longer ago.
My Liquid Turned off automatically when it's Battery were more than 40 Celsius.
I've go to Acer Service Center but it not works
Anyone can help ?
I've go to Acer Service Center today.
but nothing change
Sorry Bad Language.
Yeah I got the cardreader problem too... the best remedie is to take the card out and put it back again....
About the batery... Yes I got the same problem.. Its the heat that make my lquid restarting in a loop..... In standby its will do nothing. But if I start to switch from homescreen to another homescreen it will start to heat up on the back from my liquid... until I listen to the music or playing solitaire... it will restarting again in loop and the back of my liquid is so hot.It amaze me that the plastic body doesnt melt...I planning to go to the acer customer care ask to fix it.....
PS. To reduce the heat use setcpu to clock down the speed.
Please have patience guys its long story and i need ur suggestions :crying:
About My Phone Problem:
3months back When i had GB on my note phone used to reboot or freezes then lock screen comes
and signal becomes zero this would happen more then 15times with in 10mins and phone would
become hot so i used to switch off it for a while..later it would b stable..
i was not knowing the reason i thought its my sd card..i tried few days
without sd card but same thing used to happen..whenever this happens battery drains ...
Then ICS update came and same problem continued. :crying:
After ICS i faced one problem with screen..DOnt know how to explain but it was like
screen crashed for 2 secs (something similar disturbance when ur mobile is near crt monitor) after 2secs it would be normal..this happened 4 times
i erased all the data and did factory reset and didn't install any apps for few days
then one day i tried to transfer .APK file from my another android phone.
After receiving the file same problem started...i tried to send other files same thing happened .
I felt its Bluetooth which is causing this..This time i switched of Bluetooth and problem stopped..
.i made a video sorry for the quality its only 2mp camera
http://www.youtube.com/watch?v=ya0gIQX1mjY&feature=youtu.be
Samsung Customer Care:
They asked me whether i updated my Note through KIES i said then they said that may be bluetooth files have not installed properly
and suggested me that for updates i should go to Samsung service center...(Then whats the use of KIES???)
Service Center:
I went to service center told them about my problem they checked my version and said sir ur ics is not installed properly and ur software is old..They said they will update it..
After updating i checked it but still same problem when ever i try to on bluetooth and send a file...
He said PBA(Motherboard) should be replaced sir..so i asked him whether its a defective phone.
.he was like i cant tell u sir because its 6months old phone(he had already
checked the phone for water damage etc it was all clear and i never dropped my phone till now ..
i had only i scratch on my s pen and on screen i had screen guard)
so they told me to wait for 1week as part is not available with them...
while submitting my handset i told them not to put any scratches or any dents on phone(i had bad experiences with my Nokia N8 ) and i want to see my old motherboard (as i was not sure whether they will replace it or not)
After 1 week Service Center:
Yesterday they called me and told me that phone is ready sir..
when i got my phone battery was low ie below 15% and i tried Bluetooth for a while and problem was solved
but when i saw back cover it had 2 big scratches and camera glass has scratches(they agreed to replace back door and back glass of camera) and they didnt even show me old motherboard..
so i was arguing with them.they replied that we have changed PBA trust us..u can check the job sheet number with customer care and they will provide the details..and suddenly my phone rebooted..
After 5mins tried Bluetooth option for a while and same problem.But this when even this happened i used to get connect ur charger..
So he told me that its only notification sir...since ur phone has less charge its not rebooting but gives notification by coming to lock screen (does this happen with all notes?)
i told him to charge my phone for a while
After 20mins @ Service center:
Battery level was 21% so we tried transferring a file ..Bingo it happened again..
then technician told me that its not motherboard sir may be Antenna problem ..wil contact u after 2days sir..so i asked him u guys didnt even check what was the problem and u changed PBA and now ur telling me that its Antenna problem???
Sir give us 2days time will let u know the cause..
i told them to replace my phone..so he replied that Samsung only replaces the parts
Samsung Customer Care:
i informed them and they suggested me to talk to Area Executive Manager
Area Executive Manager
After listening to my story(he was polite ) he told me that PBA is heart of the phone so even after replacing ur problem didnt solve so i guess we should provide u replacement but according to our policy we only replace parts but i wil try my level best to replace..mean while i will send technician to check ur phone and then wil let u know in 2days
So guys what should i do??
Should i accept the phone with replaced parts or should i request them to replace my phone with new one??
P.S Never Rooted or installed Custom rom
that really sucks. I hope they give you a replacement phone asap.
You are already in contact with the officials of samsung, what do you expect from xda members, suggest otherwise?
Just be patient. Read what your warranty reads. Usually they will try to repair whatever needs to be repaired then only replace the whole unit if they cannot solve it.
Sent from my GT-N7000 using xda app-developers app
From what I understand customer service in general in India is terrible with delays, scratched phones etc. Hope it gets resolved!
Sent from my GT-N7000 using Tapatalk 2
note 3 neo issue
i had purchased the phone from authorized samsung showroom a month back. the first day itself the phone hanged when i entered the camera app. i thought it would be a minor bug and would get solved and then when i used to put my phone on charge it used to turn off not always but many times. i went to the service centre yesterday and they said we will update the software and give you that should solve the problem. i had doubts though and got the phone back after they did it and the phone got witched off again on charge. went again today and they dint even know what the problem was and said i needed to leave my phone with them for 3 days. stil not sure whether they would solve the issue or not. one thing he said confidently was that they wont replace the phone. i got very pissed. waiting for the improvement
mr kailash
Sur is ur problem solved. I need to no bcoz i have same tis problem
Hello everybody, i hope someone in this forum can really help me, with that super annoying issue. Well i bought Sony Xperia Z before 1month, and it was running normally. I had it without sim card, but when i tried to insert sim card that happened : I just turned off phone on 20% battery, inserted my sim card, tried to turn on it again, but no way. When connected to pc, or another charge point, it just comes up red light for 10seconds and light gone. Nothing happen. I left phone charging all night, nothing happened. Btw bought new usb cable, i tought it could be a usb problem, but its not. Btw when i connect to pc, it does not recognise it, and keeps in silence, in death. Help me someone, i dont want get my phone to gurantuee coz i dont have enought time, i will go to another country on holiday, and i need phone , its very important, thank you for ur help , hope u will hellp
ArturasV said:
Hello everybody, i hope someone in this forum can really help me, with that super annoying issue. Well i bought Sony Xperia Z before 1month, and it was running normally. I had it without sim card, but when i tried to insert sim card that happened : I just turned off phone on 20% battery, inserted my sim card, tried to turn on it again, but no way. When connected to pc, or another charge point, it just comes up red light for 10seconds and light gone. Nothing happen. I left phone charging all night, nothing happened. Btw bought new usb cable, i tought it could be a usb problem, but its not. Btw when i connect to pc, it does not recognise it, and keeps in silence, in death. Help me someone, i dont want get my phone to gurantuee coz i dont have enought time, i will go to another country on holiday, and i need phone , its very important, thank you for ur help , hope u will hellp
Click to expand...
Click to collapse
Did you insert the sim card properly? Did you force it on its way in?
It is posiboe that you bent the pins that read the sim card, and caused a short circuit. That's you worst case scenario, though.
Try to connect the phone into flashmode, holding volume down and then plug the USB in while still holding volume down. Does the PC recognizes it? If so l, there is hope, you can try and restore the firmware from there using Sony Update Service.
Umm, i was trying to connect to pc like that, hold volume down and connect, nothing happens. Only when i connect cable to pc or to other energy sources, its red light shining about 5-8seconds, and its gone. When i put it in to wall source(i dont know how its called) it starts to tick sometimes, i mean red shine, nothing, red shine nothing, and all hour, and sometimes red light 5-8secs and its dead. Well i dissamblied my phone now, i dont see any burst parts, everythings looks okay, what should i do? Maybie try to check with power checking screwdriver where power is "walking around" ?
the battery is depleted. you need a wall charger with minimum 2 Amperes output
I would try the same,very good hint
Sent from my C6603 using xda premium
Thank you all for helping, i will try to charge like that. Btw i bring yesterday it to service, they said that you know where is charging usb thingy, its a red coulour , not green, they think that because water gone to my phone, and its burned, but i just ried put in in water about before 1month, everything worked good, before i put sim card in it
ArturasV said:
Thank you all for helping, i will try to charge like that. Btw i bring yesterday it to service, they said that you know where is charging usb thingy, its a red coulour , not green, they think that because water gone to my phone, and its burned, but i just ried put in in water about before 1month, everything worked good, before i put sim card in it
Click to expand...
Click to collapse
The corosion can take many months after the phone taking water. Anyway next time just start by that point, and buy a new phone if your phone has take water.
Thank you for help dudes, i got luck that i pay for phone insurance, i got new working phone for free. Thank you for trying to help, another z is dead, because of water. NOTE : Dont believe of any waterproofs phones, because i just had it , and it died after 2months of using
People the phone is water RESISTANT. Nobody said you should go diving with it, dunk it in a glass of beer, or spray it with a hose. It's meant to withstand emergenices like spills and quick drops in water.
stiffi2011 said:
People the phone is water RESISTANT. Nobody said you should go diving with it, dunk it in a glass of beer, or spray it with a hose. It's meant to withstand emergenices like spills and quick drops in water.
Click to expand...
Click to collapse
You should put that on your signature. You cannot be more correct. People goes nuts with the phone, "I will take my phone to some snorkeling", "I'ma bring mah phone to the river rapids", "I'm going to take underwater pictures", etc, etc, etc.
Few days back I bought a brand new Xperia SP. It is working flawlessly but has one severe problem. [I m running the stock JB-4.1.2] My phone restarts by itself after displaying a blue screen. It happens 4-5 times a day and once in a day I also have to force restart it by opening the back cover of the fone. Plzzz someone help me get through this problem.
Phone is delivering its performance.nO LAGS NO BUGS. Just this stupid BLUE SCREEN crash annoys me.. HELP PLZZ
sus
use Sony update service to repair ur phone
Try foctory data reset.. If that doesnt work then use the sony repair service. it can be done using the sony pc companion. If u need help with it please do ask
1. My phone is acting like it is discharged when it gets down to 50%(some times 30), i already did everything without opening the phone, exept from flashing a new rom on it 2. how many speakers are behind the grill? 3. The charging port cover on my phone broke and the waterproof seal broke too, it still there but its opens without even touching it. anywhere i can get a replace for the cover?
Please reach out to the nearest Sony Service Center in your area.
1. What Firmware are you on? 444.? 5.0.2? 5.1.1?
2. There is only one
3. The rubber seals need to be replaced. Please reach out to the nearest Sony Service Center in your area.