[Q] Note and MS Exchange (Active Sync) issues - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hi all!
I was wondering if many people are using Exchange accounts on Note's generic mail application.
If so, do you have any problems?
For me one account works just fine (free windowslive account - yes it has exchange! you can sync calendar and contacts), but another wont.
It cant sync anything (showing cant connect to the server error), I can only see folder structure on my account..
I guess most of you are using gmail, but I don't like google. haha yea i hate google and just bought an android phone

Hi,
Since flashing LA4 I can't get it to connect to a MS Live address, I can however connect to my work Exchange 2010 server!? This was not an issue previously, but | flashed a LA4 ROM on Saturday and have been unable to connect since.
How did you get on?
Dan.

hub. said:
For me one account works just fine (free windowslive account - yes it has exchange! you can sync calendar and contacts), but another wont.
It cant sync anything (showing cant connect to the server error), I can only see folder structure on my account..
Click to expand...
Click to collapse
I am slightly confused. Are you trying to use them at the same time? What version of exchange are you trying to connect to that has problems? Does it use a third party certificate or a self-generated certificate (which would have to be installed on your device). While I have connected to Exchange 2010 with no problem I am currently using Touchdown instead of the built-in app, but only because I like the way it handles deletes. The built-in app worked flawlessly.

I use both mail clients quite a bit..
Both worth quite well. (though I find the in built exchange mail app to be clunky and crappy, am seriously considering forking out for a high priced market place app to replace it, though I'll wait and see what the ICS version is like first)

i'm using touchdown app for my office exchange email

I find Enhanced Email works best for Exchange and all other emails.

lumbard said:
Hi,
Since flashing LA4 I can't get it to connect to a MS Live address, I can however connect to my work Exchange 2010 server!? This was not an issue previously, but | flashed a LA4 ROM on Saturday and have been unable to connect since.
How did you get on?
Dan.
Click to expand...
Click to collapse
I'am using LA3 ROM, my previous was KKA.. MSLive worked fine on KKA and is working well on LA3. The other Exchange account is not working on LA3, never tried to set it up on previous KKA...
ourtech said:
I am slightly confused. Are you trying to use them at the same time? What version of exchange are you trying to connect to that has problems? Does it use a third party certificate or a self-generated certificate (which would have to be installed on your device). While I have connected to Exchange 2010 with no problem I am currently using Touchdown instead of the built-in app, but only because I like the way it handles deletes. The built-in app worked flawlessly.
Click to expand...
Click to collapse
Yes I'm trying to set up two Exchange accounts to work at the same time.. But I have also tried to set it up (the problematic one) on wiped phone - with no success..
I do not know what version of Exchange it is.
As soon as i find free trial version of Enhanced Email i will try it.

Yes, I use 2 exchange accounts, one is with my work Exchange 2010 server with a proper certificate installed, this one works. The other is a MS Live @ Edu account which worked previously on LA3 and below. I have tried removing the device from the options on my web login for mobile devices.
I have also done a full data wipe on the device including cache and dalvik and freshly booted and tried to add this account and it consistently won't work. What I HAVE noticed though is that I now have to agree to a Samsung message where it tells me that a unique code will be assigned and certain portions of my usage will be reported back to them (or words to this effect)
I can connect flawlessly to my work Exchange account though. I can also connect just fine on my old Dell Streak (with Gingerbread 2.3.3) to this problematic account.
When I get a chance I will flash back to LA3 or an older KK build and try again, it's just a pain to re-install all my apps and settings. Given everything else is great. I have just worked around it for now by forwarding my mail to the other account.

Hi guys, I too have this problem, I can't managed to login into my exchange, using LA3 rom

Related

Definitive Thread - Exchange on Android

It seems that number of people who need Exchange support (via work or school) is growing.
This thread will provide definitive information about status of Exchange on various builds and brief reviews of Exchange apps available on the market.
------------
Stuff to come:
Exchange on Eclair
2- Exchange on Tattoo
3- Exchange on Hero
Well, 'full' exchange works on tattoo and hero, that's for sure. Myn tried to port the Eclair mail app to donut but the were a lot of lib requirements that made the system slow.
Of course, by full here I mean mail, calendar, contacts. I don't really use tasks so I haven't tracked that between builds.
Email works fine with the "Work Email" app using MYN's Warm Donut Release 3. I haven't been able to test Calendar with anything. (haven't found a free app for that)
I tried the Work Email in Myn's build. Occasionally, I get "sync protocol error." I had to manually refresh the email time to time in order to receive the email.
I gave up using Work Email. Instead, I use Gmail to pull my work email via POP3. I found when I reply my work email in gmail app, it correctly uses my work email address to send instead of my gmail address (just like the desktop version).
I found this is a good compromise because I only need one email app running which saves battery. The only problem is that gmail pulls the work email every hour or so.
What, if any, is the difference between Push mail and exchange mail?
What service is delivering my Gmail to the phone almost instantaneously? My main email account was with Yahoo. But Yahoo Mail required a periodic refreshing(hourly or whatever). I paid Yahoo $10 to upgrade and then I forwarded my Yahoo Mail to my Gmail account.
I signed in with my Gmail account on Android. Now I get my emails almost instantly from both addresses.....I assume this is using the "Push mail" feature of Android and Gmail. What are the benefits of "exchange mail" and do you need to have your Email running from MS Outlook on a desktop to utilize "exchange mail"?
slow88lx said:
What, if any, is the difference between Push mail and exchange mail?
What service is delivering my Gmail to the phone almost instantaneously? My main email account was with Yahoo. But Yahoo Mail required a periodic refreshing(hourly or whatever). I paid Yahoo $10 to upgrade and then I forwarded my Yahoo Mail to my Gmail account.
I signed in with my Gmail account on Android. Now I get my emails almost instantly from both addresses.....I assume this is using the "Push mail" feature of Android and Gmail. What are the benefits of "exchange mail" and do you need to have your Email running from MS Outlook on a desktop to utilize "exchange mail"?
Click to expand...
Click to collapse
Push mail is part of ActiveSync. Google licensed ActiveSync from Microsoft so that WinMo users could use the built-in ActiveSync on their phones to get their gmail and google calendar. With the work email app on android, you can choose to download mail items as they arrive which I assume is using the Microsoft 'push' functionality. I don't know how they work it with the gmail app.
I have been using Touchdown. It has worked great, very easy setup.
Syncs everything, mail, contacts, calender, tasks.
Mail, calendar, contacts work on mssmison's new eclair (non-sense) build.
mrkite38 said:
Mail, calendar, contacts work on mssmison's new eclair (non-sense) build.
Click to expand...
Click to collapse
Moxier Mail is also a great solution. MUCH better interface than Touchdown IMO
mrkite38 said:
Mail, calendar, contacts work on mssmison's new eclair (non-sense) build.
Click to expand...
Click to collapse
I tried taking the Corporate Calendar from that and running it in Warm-Donut but it won't install
Anybody have any luck getting Exchange connectivity to work with mssmision's 1.4 build on a vogue?
Data is working fine for me, but "unable to open connection to server" whenever I try to set it up.
Gmail sync seems to work fine.
Connecting to exchange 2003, with no SSL.
*seems like I got it working it working by messing around with turning SSL on and off, and re-entering various details. It's syncing now
I have had challenges receiving messages with 1.2-1.4, but original 1.1 ported over to 240 works very well.
seanmcd72 said:
I tried taking the Corporate Calendar from that and running it in Warm-Donut but it won't install
Click to expand...
Click to collapse
Corp calendar is only for 2.0.1 onwards, whereas Myn's s 1.6 - it won't run. Try moxier mail which is equally good.
seanmcd72 said:
Email works fine with the "Work Email" app using MYN's Warm Donut Release 3. I haven't been able to test Calendar with anything. (haven't found a free app for that)
Click to expand...
Click to collapse
does the 'work email' app only work for over the air connections? the exchange server at work only creates partnerships on 'hard connections'
thanks in advance
OK so i have tried moxier mail, work email, and roadsync, all three seem to use OTA (over the air) sync partnership only.
is there any app out there that uses USB connection to establish a partnership for exchange? or better yet, is there a WinXP driver someplace for the 'android phone' that i can install?
i have this one bump and i can go android 100% any help is greatly appreciated.
piperthedj said:
does the 'work email' app only work for over the air connections? the exchange server at work only creates partnerships on 'hard connections'
thanks in advance
Click to expand...
Click to collapse
Not sure about that - I wouldn't think it matters if you could actually make a direct connection via usb...
piperthedj said:
OK so i have tried moxier mail, work email, and roadsync, all three seem to use OTA (over the air) sync partnership only.
is there any app out there that uses USB connection to establish a partnership for exchange? or better yet, is there a WinXP driver someplace for the 'android phone' that i can install?
i have this one bump and i can go android 100% any help is greatly appreciated.
Click to expand...
Click to collapse
usb networking doesn't work yet, so no.
piperthedj said:
OK so i have tried moxier mail, work email, and roadsync, all three seem to use OTA (over the air) sync partnership only.
is there any app out there that uses USB connection to establish a partnership for exchange? or better yet, is there a WinXP driver someplace for the 'android phone' that i can install?
i have this one bump and i can go android 100% any help is greatly appreciated.
Click to expand...
Click to collapse
OK so i get USB is out for the time. got a suggestion from an other board to place the enterprise security certificate in the android folder.
more questions
1. will this replace the need to create a partnership via USB?
2. where should it go to even begin to attempt to see if it works?
thanks again
This thread is long dead, but just for the record - starting in FroYo (2.2), android has native support for email / calendar / contacts.
acegolfer said:
I tried the Work Email in Myn's build. Occasionally, I get "sync protocol error." I had to manually refresh the email time to time in order to receive the email.
I gave up using Work Email. Instead, I use Gmail to pull my work email via POP3. I found when I reply my work email in gmail app, it correctly uses my work email address to send instead of my gmail address (just like the desktop version).
.
Click to expand...
Click to collapse
one thing folks need to understand is that there are some companies (the one i work for for example) who have every exchange security protocol imaginable in place and are not willing to reset for people. this produces problems as with this situation as active-sync is required for a hard line connection to install the security software on your device (3 min security time out- needs to be unlocked more often than typical) and using gmail as a redirector is not a viable option as those features are "not supported'
many of the 'exchange clients' on the market today rely on OTA delivery and security to be in place. IMO there is no true solution to exchange mail for android. there are fixes for calendar and contacts witch is a step in the right direction... but not a 1-fix-it-solution. i have been looking for one for over a year and there is nothing to be done till google and M$ get together and have a pow-wow or sort out what-is-what with security.
YES, there are many good attempts out there but none to help the fully secure.

Hotmail Syncing

Sorry if this has been addressed already, but I thought it relevant so I'm posting it here. I've always used just my GMail account with the native app and it's worked fine so I never really bothered with my Hotmail account since it's only POP mail and I feel that having it poll my Inbox every 15mins drains the battery heavily. But I read this morning that they've just started rolling out the new Windows Live Hotmail Wave 4 today, which includes Exchange ActiveSync support for Push email and Account syncing for Calendar and Contacts.
As it's being rolled out in clusters, my account hasn't been upgraded yet. But I decided to try to set up my account to Push anyways and it seems like it's working fine.
If you want to do the same in the Stock Email App, Add a New Account. Then input your Email Address and Password then hit the Manual Setup button and Select Microsoft Exchange ActiveSync and use these settings:
Domain\Username: \username@hotmail.com
Password: password
Server: m.hotmail.com
Use Secure Connection (SSL): Yes
Accept all SSL Certificates: No
hit Next, then make sure the Email Check Frequency is set to Automatic (Push) and then just set your other sync options. (I've only synced mail since my contacts and calendar are synced with GMail).
I'm sure some things will change when my account actually gets the upgrade, but for now, it's basically all I need.
Full Disclosure: I'm on 2.2 and using the stock Email App for this. I don't know how this will impact 2.1 or if you're using K9 or Touchdown, etc. so feel free to post you results.
Just tried your settings with the 2.1 email app and it's no go.
Just tested...
...and it works! Running 2.2 (FRF50).
Even though I rarely use it and that it's mostly used for pretty useless mail it's still nice that it works, finally.
prettyboy85712 said:
Just tried your settings with the 2.1 email app and it's no go.
Click to expand...
Click to collapse
Using stock 2.1 update 1, it works except there's no calendar option(should only available in 2.2), but the server is not very stable, need a few more retry to connect
Must be why it failed then.
2.2 you can add with out having to change any settings.
Do you know the setting to use in any other apps? The stock mail app doesnt allow showing html pictures, so i'd prefer to use k-9 or touchdown...
THANKS!!
theletterj said:
Sorry if this has been addressed already, but I thought it relevant so I'm posting it here. I've always used just my GMail account with the native app and it's worked fine so I never really bothered with my Hotmail account since it's only POP mail and I feel that having it poll my Inbox every 15mins drains the battery heavily. But I read this morning that they've just started rolling out the new Windows Live Hotmail Wave 4 today, which includes Exchange ActiveSync support for Push email and Account syncing for Calendar and Contacts.
As it's being rolled out in clusters, my account hasn't been upgraded yet. But I decided to try to set up my account to Push anyways and it seems like it's working fine.
If you want to do the same in the Stock Email App, Add a New Account. Then input your Email Address and Password then hit the Manual Setup button and Select Microsoft Exchange ActiveSync and use these settings:
Domain\Username: \username(at)hotmail(.dot)com
Password: password
Server: m(.dot)hotmail(.dot)com
Use Secure Connection (SSL): Yes
Accept all SSL Certificates: No
hit Next, then make sure the Email Check Frequency is set to Automatic (Push) and then just set your other sync options. (I've only synced mail since my contacts and calendar are synced with GMail).
I'm sure some things will change when my account actually gets the upgrade, but for now, it's basically all I need.
Full Disclosure: I'm on 2.2 and using the stock Email App for this. I don't know how this will impact 2.1 or if you're using K9 or Touchdown, etc. so feel free to post you results.
Click to expand...
Click to collapse
Worked for me on 2.1 email app. Now, how do I get a widget to show me the unread count?
Finally MS do something useful to their antiquated service!
Tried it, but doesn't work (yet)
Do you get an e-mail when your account is upgraded?
Guess that is cool if it works, but you can only have 1 Exchange Activesync account on any device...that includes iPhone, WinMo etc...
Has this stopped working for anyone? I'm just getting 'unable to connect to server' now.
Same here, getting the "Unable to open connection to server."-message now.
The wierd thing is that yesterday I got the little yellow bar up top in Hotmail telling me to restart the browser to try the new version (which is what actually got me to try this) but nothing really changed, rollback?
Rusty! said:
Has this stopped working for anyone? I'm just getting 'unable to connect to server' now.
Click to expand...
Click to collapse
Can confirm this
techlogik said:
Guess that is cool if it works, but you can only have 1 Exchange Activesync account on any device...that includes iPhone, WinMo etc...
Click to expand...
Click to collapse
Technically true, but two Push accounts can be accomplished on both Android & WinMo(windows live + exchange)
For us with X10's who are stuck with version 1.6 of Android,
What are the settings to get this working in K9? Has anyone successfully got it working with that mail prog?
Thanks!
Still not working here. Go Microsoft
Small update:
My Hotmail account was upgraded to Wave 4 this morning... Hotmail via Exchange? Still no go. It worked for about an hour back on 17th June, and nothing since.
Well it's all working again now
so its real push service?
if yes i need try this
i wa susing SEVEN but lack of html =(
Yes, it's proper push.

[Q] Email problem

Hi i'm new to android.I recently bought milestone and try to sunc my emails.
With my Tellas acount(a company in greece) emails works just fine.But when i try to sunc hotmail it downloads the messages ok.I delete the unnesesary ones.But the problem is that when i reboot the phone i find out that email's are missing and downloaded again even the deleted ones,or the client crashes and loses all emails.
Anyone had experience the same problem with a hotmail account?Is it the software or a faulty device???
Thats probablt got somthing to do with your Hotmail settings, and not the phone. I use Hotmail, and it works fine after disabling POP and enabling IMAP folders via the PC. try that.
Thanks that worked.After search found out that android 2.1 is not compatible with pop3 hotmail.So thank you again you save me because i'm almost never home.
ares225 said:
android 2.1 is not compatible with pop3 hotmail
Click to expand...
Click to collapse
That's not fully correct. Android is a platform. What helps you with mail is just the application. It does not matter it commes preinstalled as you can easily replace it with other (btw: give K9 mail app a try). Android got nothing to do with 3rd party mail servers not following world defined standards (there shall be no "hotmail pop3" but just POP3 standard). If you can use imap - try it instead but beware account quota. I've also read some too frequent pooling from hotmail (like more often than 15 mins) may cause problems.

Exchange account sync - calendar & contacts not sync properly

Hi,
I came from HTC desire, previously when I used with my office exchange, it managed to sync emails, calendar and contacts perfectly. However, when I changed to SGN, the following situation happen.
- Modify or cancel event from Outlook, phone doesn't get sync (even I sync manually few times), it is still displaying old info.
- Modify contact in Outlook, for example mobile number or name. Phone doesn't get sync and still display the old info.
- Modify contact in phone, for example company, Outlook doesn't get the updated info.
All above are done with process where sync is "triggered" successfully.
Did any of you encounter this problem? Any resolution?
I can't help you, but I'm having problems with email in my exchange account. I have everything set up the same as my last several Android devices, but I can't reliably receive new emails. Sometimes they'll be delayed by a day or so. It's almost like the email client is not using cellular data to update and only using wifi when the device is on. Anyone else have this problem?
maxh said:
I can't help you, but I'm having problems with email in my exchange account. I have everything set up the same as my last several Android devices, but I can't reliably receive new emails. Sometimes they'll be delayed by a day or so. It's almost like the email client is not using cellular data to update and only using wifi when the device is on. Anyone else have this problem?
Click to expand...
Click to collapse
Sounds like account & frequency settings than an issue. Have you verified them? Are you on mobile data all the time?
I'm finding that on occasion it stops syncing mail.. the moment you reboot OR go in and manually ask it to refresh it starts doing it normally again no problems...
I am also having the same problem .. However manually refreshing - sometimes still does not work. It is indeed - very annoying .. I believe the problem is in the Email.apk ..
still no solution found, apart from using different E-mail clients off the market, which work with various success ..
I've been through the settings many times but still have the problem. It just decides to stop syncing sometimes.
iivuch said:
I am also having the same problem .. However manually refreshing - sometimes still does not work. It is indeed - very annoying .. I believe the problem is in the Email.apk ..
still no solution found, apart from using different E-mail clients off the market, which work with various success ..
Click to expand...
Click to collapse
Any alternate email client you suggest? I start to miss HTC mail client.
Although a bit weird, but after flashing this rom (Cassie's XtraLiteRom KKA ThunderBolted! V2.2) it seem to work fine so far. Still observing and hope it does really work.
I am also using the same ROM - there was no improvement for me. I believe the problem is in the E-mail client. The one we have is version 3.0.0.1. Before on another Android phone I used 2.3.5. I tried to replace the new one with the old one - and then it works. The problem is however that the old one is not scaling up to fit the large Gnote screen. It is a lower resolution.
I tried many other e-mail clients - K-9, Kaiten (both of them could not connect to my exchange server (2010)), Moxier - for some reason crashed my contacts and then I tried TouchDown - which is kind-a good and in terms of connectivity - all worked fine - but there were some integration points that were not fit for my taste.
What I ended up doing was a bit weird - but so far works nicely. I downloaded Google Calendar Sync - which takes your Outlook calendar and syncs it with your Google Calendar. Then I downloaded GO Contact Sync Mod - and that does the same for the Outlook and Gmail contacts. So I have both of them running on my PC and they automatically sync Calendar and Contacts. This way - my phone get them through the Google account and .. a bonus is that I have a backup
To check e-mails - I use the IMAP functionality of K-9 as my exchange server doubles up as IMAP too. For the time being - that's OK for me - and I will be hoping that Google will fix up this E-mail client in the Ice Cream Sandwich .. let's hope it is not I SCREAM sandwich
Alternatively - one can use the old E-mail client - 2.3.5 .. for Contacts and Calendar only and use K-9 for the mail .. It is really a matter of preference
I noticed that this may work. Instead of using push notification, use interval sync. This seems to solve it?
It's really weird and I still can't figure out the root cause.
That's a good clue - it appears to fix it!
Iam using SGN with 500+ emails everyday! absolutely no problem at all. I have been user of XE, XL, Sensation etc I personally think this issue arises when data connectivity of the concern operator is down (GPRS / EDGE) however, on WIFI no issues at all
xircoms said:
Iam using SGN with 500+ emails everyday! absolutely no problem at all. I have been user of XE, XL, Sensation etc I personally think this issue arises when data connectivity of the concern operator is down (GPRS / EDGE) however, on WIFI no issues at all
Click to expand...
Click to collapse
Nope it's not the connectivity issue, it's the bug on push notification. Apparently this seems to be a bug in samsung, I didn't have issue in HTC previously.
After changing the push to interval pulling, it works perfectly fine now.
It might be related to 2.3.6 I recall having the issue on 2.3.5 and I'm pretty sure I saw it on my p1000 after I modded it.
My note is still stock.
Sent from my GT-N7000 using Tapatalk
I'm having problems with contact syncing between SGN and Exchange 2010. Create on phone or on Exchange - no way - no sync.
I'm on stock rom xxla6
Any ideas?
andrisd said:
I'm having problems with contact syncing between SGN and Exchange 2010. Create on phone or on Exchange - no way - no sync.
I'm on stock rom xxla6
Any ideas?
Click to expand...
Click to collapse
Forgot to add:
Mail and Calendar is sync'ed OK.
On Galaxy Tab with KRATOS 4.1 everything syncs fine with the same Exchange server.

[Q] Exchange ActiveSync issues?

Is anyone else here on 2.3.6 with their Note (Rooted and CWM Kernel also) having problems with Exchange email?
I use a hosted exchange provider for my email, and have seen this issue before with Samsung (and some HTC) devices where Exchange Activesync just doesn't seem to work. I had this issue before with an AT&T Galaxy Tab I had tried a different ROM on to enable the phone radio in the Tab. It would never sync email, but the stock ROM would.
I know the account was added to the Note correctly, because I didn't get any error messages during setup, and I also got the prompt to confirm the security configuration change (to allow remote wipe, etc). The device also shows up correctly in the mobile device listing in Outlook Web Access in my account.
Just wondered if anyone else had experienced this, and what you did to fix it? Not really interested in a 3rd-party mail client like Touchdown, etc. Would prefer to use native apps.
Thanks, please advise.
-Rob
If you want it for gmail, try this.
Go to Email - entre gmail credential - select manual setup - select exchange active sync - keep user ID n PW as it is n add m.google.com in server field, finish setup with rest of as per your desire
Thanks, but I am not interested in Gmail. I have already added a secondary gmail account and it works just fine.
I am trying to get a true Exchange (Corporate, of sorts) email account working. It kinda acts like it wants to work (I am seeing some Exchange calendar entries) but no emails or contacts yet... <sigh>
robroy90 said:
Is anyone else here on 2.3.6 with their Note (Rooted and CWM Kernel also) having problems with Exchange email?
I use a hosted exchange provider for my email, and have seen this issue before with Samsung (and some HTC) devices where Exchange Activesync just doesn't seem to work. I had this issue before with an AT&T Galaxy Tab I had tried a different ROM on to enable the phone radio in the Tab. It would never sync email, but the stock ROM would.
I know the account was added to the Note correctly, because I didn't get any error messages during setup, and I also got the prompt to confirm the security configuration change (to allow remote wipe, etc). The device also shows up correctly in the mobile device listing in Outlook Web Access in my account.
Just wondered if anyone else had experienced this, and what you did to fix it? Not really interested in a 3rd-party mail client like Touchdown, etc. Would prefer to use native apps.
Thanks, please advise.
-Rob
Click to expand...
Click to collapse
Mine is working fine. It sync my email with the exchange server. Im using Rocket ROM.
Using exchange exclusively also (hosted server) never had a problem. I tried with stock, then 2 different cooked roms. All worked perfectly. Am on latest rocky now.
Sent from a biga$$ Galaxy Note using XDA premium
Exchange email pushed OK, but calendar push never
Outlook email is pushed correct, but calendar never. Which application do you use for view/sync exchange calendar ?

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