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Hi all,
I'm having a problem that has been described elsewhere but none of the problems sound "exactly" the same as mine, and none of the fixes I have tried have worked
Phone:
Samsung Galaxy S GT-I9000M Bell Canada
standard (not rooted)
Recent Changes:
The only recent (ie in the last week) change I have made to my phone was to install a camera firmware upgrade via Samsung apps. Did that on Jan 26. Since that time I've noticed the issue.
The issue:
Upon opening the Android Market app, after a short while waiting on the "loading..." screen, I receive this message:
"A server error has occurred. Retry, or cancel and return to the previous screen."
If I hit retry, or if I am fast enough on the initial start of the market app, I can actually hit the search button, enter a search term, and it tries to search (but never returns a result)
If I hit cancel it closes the market app.
Then usually, but not always, a few seconds later I receive a force close error message
"The Application Market (process com.android.vending) has stopped unexpectedly. Please try again."
I haven't been able to figure out why this only comes up some of the time.
What I have tried so far:
Clearing data/clearing caches of various apps
uninstall android market updates
uninstall recently installed apps (removed the aforementioned firmware upgrade)
Change Google account password - after changing via a PC, the Market App then prompted me to enter the new password - but then the same result "A server error has occurred..." etc
Tried using WiFi
Tried using 3g
Tried adding an account (settings>manage accounts & sync ... the blue G for google icon and entered my gmail info) This triggers the same force close "The Application Market (process com.android.vending) has stopped unexpectedly. Please try again."
After each change tried a reboot (inc remove battery & wait a 5 minutes)
Trying to avoid doing a factory reset - from other posts it sounds like it hasn't worked for others, and I've had 4 issues in the last 4 months that required a reset ... getting mighty sick of reloading everything!
any help is much appreciated!!
PS. Not sure if this is related - Social Hub force closes every time I reboot the phone - process com.seven.Z7 - only way I've found to fix is to go into samsung apps and reinstall every time I reboot. That sucks, but not as bad as having no market app!
Market is being updated currently.
the same problem
hi
i have the same problem , the market doesn't allow me to download any app , it force close before entering the app page , i tried many things and stil the same problem
it always bring me this error msg
THE APPLICATION MARKET (PROCESS COM .ANDROID.VENFING) HAS STOPPED uNEXPECTEDLY. PLEASE TRY AGAIN
please tell me what i shall do as i can't install any appp on my galaxy
- eclair 2.1
Hi guys...
I have been searching the web for solution for 2 days but can't seems to get it to work..
I am trying to download my previously purchased app(root explorer) after a complete wipe of my phone, in market, it shown purchased, but whenever I click to installed, a message "download of "root explorer" declined.
Please help...
I'm getting the same issue on my HTC Thunderbolt. I've noticed that once I purchased the item I never recieved a confirmation email from Google...
I'm getting this error with SetCPU
does that means I won't be able to re-download or even re-purchase my previously purchased apps anymore?!
OMG!!!
Strange
I have always received a confirmation of purchase.
We have to wait a few minutes that the server is updated
i have the same issue with a game
Recently, my Note has been unable to purchase new Market apps. Once I find the app in the Market, upon clicking the purchase button I usually get an error like "unable to find the app." Sometimes I've gotten another error like "unable to purchase now." Since I'd already purchased a lot of apps for my S2, they all installed on my Note, no problem, since they show as already purchased. So I haven't had much need to purchase new stuff for the Note. Today, though, I installed trials for a few apps. Since I liked them, I went to purchase keys for each, but got this "not found" b.s. after clicking the price button. Three times seemed pretty suspicious, so I moved my sim card back from the Note to the S2 (in case that makes a difference), and I successfully purchased all three keys from the S2 in the normal way.
I should mention that my Note couldn't find one of the keys using Market search, so I had to scan the QR code from AppBrain, which then found it. My S2 didn't require such assistance. I've actually had that problem before, but the QR search always worked around the problem.
I need to use Market Enabler from my location, and as far as I can tell it's configured on my Note exactly the same way as my S2.
In fact, I had the same problem a couple of days ago with TrevE's Logging TestApp, but the next day it was able to purchase from the Note.
Is there anyone else experiencing similar inexplicable purchasing weirdness with their Note? Or any suggestions as to how to get my Note working properly with the Market?
I know that the Android Market itself has been giving some trouble recently during the 10 Billion promotion... So it might be that.
For example, right now, I'm able to purchase Smart Task Switcher Pro key on my S2, while at the same time I'm unable to purchase it from my Note. So it seems to be a Note issue and not a Market issue. And it's only with paid apps.
What's worse, even though I purchased it for my S2, it shows as unpurchased on my Note, so I have no way of getting this app on my Note.
Same here, it's my first android phone where I can't purchase apps even with the help of market enabler...
I can find the apps, but the market says "You can't buy this app in your country".
I tried everything, proxy servers, vpn servers, airplane mode, nothing works.
I'm screwed
Latoc said:
Same here, it's my first android phone where I can't purchase apps even with the help of market enabler...
I can find the apps, but the market says "You can't buy this app in your country".
I tried everything, proxy servers, vpn servers, airplane mode, nothing works.
I'm screwed
Click to expand...
Click to collapse
My problem's different: I'm able to purchase plenty of apps, and Market Enabler is verified working for me for a long time. I never get the error "You can't buy this app in your country." I get this error message: "The item you were attempting to purchase could not be found."
In your case, you've never verified that you have a correct configuration for Market Enabler. Of course, you first rooted your phone, right? Otherwise, Market Enabler won't work.
Jimmy34742 said:
My problem's different: I'm able to purchase plenty of apps, and Market Enabler is verified working for me for a long time. I never get the error "You can't buy this app in your country." I get this error message: "The item you were attempting to purchase could not be found."
In your case, you've never verified that you have a correct configuration for Market Enabler. Of course, you first rooted your phone, right? Otherwise, Market Enabler won't work.
Click to expand...
Click to collapse
Yes of course I'm rooted and I used market enabler for a couple years and across different android phones and it always worked before. Maybe it's the new market...
Just like you I find the app, click on purchase button, and then get this country message even though I'm on a US proxy or vpn, with market enabler set on a US carrier.
We don't have the same error message, but the end result is the same, we can't buy apps.
The first time I had an error it said something like: the country where you registered your phone doesn't allow you to purchase applications.
It looks like if at one time or another the system knows you are not in the right country, then you are on some sort of black list or something like that. Then you can do everything you want, it does not matter because your account is flagged !!!
Just a theory... I hope I'm wrong, because otherwise we are screwed big time.
So, it's only your Note that fails? That is my problem. Up till now, I've gotten around it by purchasing from my S2, then installing the already purchased app on my Note. But with this one app (Smart Task Switcher), it just won't install on the Note. I emailed the developer. But yes, if we can't use the Market from our Notes with Market Enabler, that's depressing. And there won't be any help from places that don't need Market Enabler.
I found a workaround:
Freeze Android Market 1.0 with Titanium so the market doesn't update itself, uninstall market updates, I can now buy apps !!!
With Market Enabler of course...
Oh yeah, I seem to remember that solution from a while back when they updated the Market app. As I recall, I reverted to 1.0, and then did the updates again, and then it worked.
In any case, I don't think you can be 100% sure what worked for you because suddenly yesterday I was able to purchase that app that was being reported as "not found" after I'd click the "$2.49" button. When I finally purchased it, Market now reported some kind of payment irregularity, but then the app downloaded and installed. When I see my bill, I'll know if the payment was processed correctly. I've had this same b.s. before where I find an app, click to buy, and then get a "not found" reported, but it never before stretched on for days.
Even with uninstalling updates I get the "The item you were attempting to purchase could not be found".
I am rooted and use marketenabler.
CorruptedSanity said:
Even with uninstalling updates I get the "The item you were attempting to purchase could not be found".
I am rooted and use marketenabler.
Click to expand...
Click to collapse
My latest workaround is to do:
Settings>Applications>Manage Applications>Market>Uninstall updates
and then immediately complete the purchase. This seems to reenable Market Enabler just long enough to purchase. I can't seem to figure out how to prevent Market from updating, but at least purchases are enabled long enough for me to complete them.
Jimmy34742 said:
My latest workaround is to do:
Settings>Applications>Manage Applications>Market>Uninstall updates
and then immediately complete the purchase. This seems to reenable Market Enabler just long enough to purchase. I can't seem to figure out how to prevent Market from updating, but at least purchases are enabled long enough for me to complete them.
Click to expand...
Click to collapse
Tried that but then there are no paid apps only free ones then a few minutes later our reverts back to the latest version.
i don't know about buying apps as I get something new every two months or so, but Market 3.4.4 and the earlier version are taking a really long time to load, or it sometimes just hangs. I'm on LA4 but had the same issue when I was on KL7.
Oh and market enabler hasn't been working for quite a while too, on both my Note and NookColor, even when paired with Market 2.XX. Not sure what has happened!
CorruptedSanity said:
Even with uninstalling updates I get the "The item you were attempting to purchase could not be found".
I am rooted and use marketenabler.
Click to expand...
Click to collapse
Yeah, this Market Enabler situation is really messing us up. I don't know why what worked for me worked for me, and there's no telling when my workaround will quit working. I wonder why Android phones are so popular in Market-disabled countries. Since the average person doesn't even root their phone, they buy these Android phones with no intention of ever getting the best apps for it.
Here's how i manage to buy paid apps on my Note:
Go to Google Play on PC,sign in,buy the required app,go to market on Note,install the app(the download link will be active n available after payment thru PC).btw,i use VPN to change the IP location on my PC(to USA or Canada)...
Well most actually... Is this because I'm on a tablet or what ?
Should I resort to other means of acquiring apks ?
What message do you get?
I thought the same thing as you for the longest time, until I realized my "SD card" was corrupted.
my problem is right on the market itself. the device is grayed out with "incompatible with device"
Same here. Right now i wish i could get quickbooks mobile but i get that error message.
Some apk's for free apps can be downloaded elsewhere but what abt paid apps. Is there any solution or workaround for this?
some users post that they're using dice player, mobo player etc that i can't install since the market states that it's not compatible with my device. are they getting these apks from somewhere else ?
ATT's new upgrade policy says you have to wait 20 months for an upgrade....20 months for everyone now...
Hi All,
I am a proud owner of the Kindle Fire HD and I am pretty new in the Android World.
I have rooted the computer with success. Afterward I have installed all the applications as indicated (Market, Vending and Google Play).
Now the application gives me an error message with "could not retrieve information from the server". Does anybody knows how to resolve this?
Does it have to do something with a log, data, settings, IP address, location (residing outside the USA), user account, particular file, etc.
Can somebody PPPPPPPLLLLLLLEEEEEEEEAAAAAAAASSSSSSSSSSSEEEEEEEEEE help me with this? I am almost giving it up......
Thanks in advance.
Prof
Google Play Market Error "could not retrieve information from the server"
profgokker said:
Hi All,
I am a proud owner of the Kindle Fire HD and I am pretty new in the Android World.
I have rooted the computer with success. Afterward I have installed all the applications as indicated (Market, Vending and Google Play).
Now the application gives me an error message with "could not retrieve information from the server". Does anybody knows how to resolve this?
Does it have to do something with a log, data, settings, IP address, location (residing outside the USA), user account, particular file, etc.
Can somebody PPPPPPPLLLLLLLEEEEEEEEAAAAAAAASSSSSSSSSSSEEEEEEEEEE help me with this? I am almost giving it up......
Thanks in advance.
Prof
Click to expand...
Click to collapse
profgokker,
No worries, this is a common error and is no way caused by geographic location. Google
Play Store works throughout the world, including China, although the Chinese attempt
to block Google Play. The problem is either the Google Play Framework is corrupt or
the Vending.apk is corrupt. Let's first replace the Vending.apk application. We have
attached Vending.apk to this thread. Download Vending.apk, move it to /Kindle Drive/
Internal Drive/Download. Then using ES File Explorer with Root Settings enabled, move
/sdcard/Download/Vending.apk to /system/app. You will get a warning, click yes
to replace Vending.apk. Next, change the permissions on Vending.apk to Owner: Read Write
Group: Read Others: Read. Next click on /system/app/Vending.apk choose Install.
After you complete the install of Vending.apk, then download Phonesky.apk which
is attached to this thread, move it to /Kindle Drive/Internal Drive/Download. Next
click on /sdcard/Download/Phonesky.apk to install and upgrade the Google Store
to Version 3.10.10. Then go to your /Apps, click on Google Play Store icon, Agree
to the License and attach an account to Google Play Store. If this does not
resolve your problem I will give you instruction on how to upgrade the Google
Framework.
Unfortunately I am having the same problem. Where can I find an uncorrupted googleplayframework? Thank by the way for your quick response and effort.
Unfortunately having the same problem. Where can I find an uncorrupted googleplayframework file? What can I do further?
Thanks for your effort and timely response
Google Play Market Error "could not retrieve information from the server"
profgokker said:
Unfortunately having the same problem. Where can I find an uncorrupted googleplayframework file? What can I do further?
Thanks for your effort and timely response
Click to expand...
Click to collapse
profgokker,
We have over 300 people a day download the same files I gave you, so you can be well assured
They are good. OK, to the problem. You are sure that you did not install a firewall, correct? Did you
install any security software? If no and no, first COMPLETELY uninstall Google everything, through
the Kindle Uninstall Service, we can not take a chance that one package is effecting Google Play.
Remove all items that you recently moved to /system/app. The Reboot the Kindle. Check the
Amazon Add Remove Programs - anything Google left? If no, you are good to take the next
step. Go to our Tutorial [How to] Install Google Play, the link is here:
http://forum.xda-developers.com/showthread.php?t=2069329
The idea here is simple. We will be replacing everything Google and since we have over
300 successful installs a day through those instructions and packages. The good new is
that the download package included in the tutorial will be slightly different than the files
I gave you today. If you still are not working after do a complete reinstall, there is
something wrong with the Kindle or your network. You can also send it into our firm,
we do offer Kindle Repair but I really do not believe you will have to take this drastic
step. You may call me as well, the first 5 minutes is free.
I still could not get through, same message again. I followed every instruction, but I am not sure what you mean with "Amazon Uninstallation Service", could you explain this further?
I even set everything to 'factory settings' and rooted the table again.
How do I know if it is a devide problem or network problem? If I go to the internet site of google.play, I have a similar message (server error), does this indicate a network issue? Or is this normal?
I will try it one more time and than I have no other option to contact you. Although I already give it up for google play on my kindle.
Thanks for your effort and fast response, which I appreciate very much.
I just noted that I just cannot access Google play from my location., not even via the internet. It looks that Google play has blocked my region (Caribbean), very frustrating. I tried to access it at workplace with company computer, other computers in my home; Google play just gives an error. Now I accessed a computer in Europe, and voila......' working there
Amazon does also not even allow me to the webshop (no US credit card).
Does anybody have a solution? Or just switch to Apple? Very disappointed in the of the kf
I just installed Orbot (there is also a post on xda), followed the instruction and voila...... i have access to Google Play.
So there is a block for my region for Google Play and I bypassed this via the program.
profgokker said:
I just installed Orbot (there is also a post on xda), followed the instruction and voila...... i have access to Google Play.
So there is a block for my region for Google Play and I bypassed this via the program.
Click to expand...
Click to collapse
profgokker,
Are you in a Corporate Network or is this at home? The reason I ask is we have customers that
originate in the Caribbean and I have not hear any complaints unless your ISP is blocking Google Play.
Either way, I am glad you were able to make it work with Orbot Proxy Server:
https://play.google.com/store/apps/details?id=org.torproject.android&hl=en
This is a great program.