Convo with lg lol - LG Optimus 2x

I know there's lots of these but they do make me laugh.
Every now and again i like to bug lg support and ask them when ics is going to be released but this is the response i got from them this time.
Mobile Phone Support: Good afternoon you're through to Chelsea Following this chat there is a short survey that will allow you to rate the Live Chat service you have received today. We appreciate all feed back given. How can I help you today?
richard frost: Im trying to find out when the release date is for Ice cream sandwich 4.0 for the lg optimus 2x will be
richard frost: hello?
Mobile Phone Support: Right okay, I do apologize for any inconvenience, but here at technical support we have not been given confirmation yet that this handset will be receiving the update, so we will not be able to give a release date at this time.
richard frost: Lg announced they would be releasing ics for the optimus 2x in the 2nd quarter is 2012....how can you not have any info try using the lg website as a source....
Click to expand...
Click to collapse
When i get responses like this i really have to wonder if we really will be getting ICS given not only lgs history but also the fact that their customer support seem to be blissfully unaware of their own announcements.

Meh.. the ics thing is a broken record. I don't really like the OS.
Sent from my Optimus 2X using Tapatalk

They are told what they can and can't confirm. If they have been told a date, they won't give it. This is normal industry practice, LG are doing nothing wrong here.

why not
It's sadd and funny in same time.
For example Baltic have got GB update just in end of february, but they told taht it's already relased on 21 october
So If LG will make any ICS for P990 it may happen on 2013 i guess.
We just can pray and w8 for some people in LG will wakeup and strat to move their .. brains.

just wait and see, i do rather flash CM 9 unfortunately it's still RC but i believe that CM will be faster than LG

antec123 said:
just wait and see, i do rather flash CM 9 unfortunately it's still RC but i believe that CM will be faster than LG
Click to expand...
Click to collapse
Its not going to be faster than LG they cant get real hw acceleration working without either the sources or something from lg... therefor....not faster.

I know exactly what's going on behind the scene. As I have worked a phone customer service before. This guy pays no to very little attention to the questions asked, that lazy bastard. He's having a talk and laugh with his coworkers. He simply put does not gives a rats ass. It's a matter of reconnecting until you have found a worthy agent.

Related

NEW LG o2x slider with Gingerbread

Just been on some off my tech sites and seen the new LG being released based on the 1.2ghz Tegra 2 and it ships with Gingerbread...so then maybe the reason we are still waiting!!
http://www.engadget.com/2011/09/19/lg-unveils-optimus-q2-qwerty-slider-slated-for-korean-launch-ne/
I wonder what kernel it uses?
If anyone has any sense they will steer well clear of this phone i will never touch another LG
Yes, I agree...I am not buying any LG Phones ever again...I heard that Samsung Galaxy S3 is coming out next year! I will go buy that one...it's gonna be an awesome phone!
http://www.knowyourmobile.com/blog/1060536/samsung_galaxy_s3_leaked_by_4chan_member.html
http://www.channelnews.com.au/Hardware/Mobile_Phones/R6A7G8U5
devangx5 said:
Yes, I agree...I am not buying any LG Phones ever again...I heard that Samsung Galaxy S3 is coming out next year! I will go buy that one...it's gonna be an awesome phone!
http://www.knowyourmobile.com/blog/1060536/samsung_galaxy_s3_leaked_by_4chan_member.html
http://www.channelnews.com.au/Hardware/Mobile_Phones/R6A7G8U5
Click to expand...
Click to collapse
Totally agree, I wrote to many e-shop O2X product discussion about this **** company (LG) to never buy anything from LG, I'm trying to damage LG reputation as much as possible.
Rusty! said:
I wonder what kernel it uses?
Click to expand...
Click to collapse
My money is on 2.6.32.9. It's working well enough on the O2X with the new gingerbread leaks, and as they say - If it ain't broke, don't fix it.
... though maybe in LG's case it should be - if you've spent months fixing it, don't risk breaking it again!
Gingerbread on Optimus Dual: Raffaele Cinquegrana answers.
published by LG in the Box on Tuesday, September 20, 2011 at 16:31
As we announced yesterday the release of Gingerbread for Optimus Dual will be delayed due to a development that is requesting more time than expected.
We are very disappointed that they failed to meet a deadline that we set, perhaps too optimistically, and we understand your disappointment.
With this note we would like to reiterate that we are working to be able to release the update in a few weeks: at this time we can not tell you a date, and do not want to do before you have the certainty of being able to fulfill the promise.
The timing of the development are due to the desire to provide the best software possible, so we ask you a little 'patience, trust and dialogue. This page is a channel to which we are attached and we would like it to be a useful tool for you. Here we have always behaved with the utmost transparency, trying to meet everyone. In this case, unfortunately, given the scope and tone of the comments we are forced to respond to this note to you all.
We will continue to be available to you, thank you for your cooperation.
http://www.facebook.com/notes/lg-in...sponde-raffaele-cinquegrana/10150338132694897
even if LG comes up with a quadcore super phone with 20gigs of ram or whatever I aint touching a LG ever again. Let them shove it up their a-hole.
as butters (from southpark) would say: what what in the but

[INFO] Optimus serie official Gingerbread update

LG ANNOUNCEMENT about Gingerbread update for Optimus serie
LG would like to express its sincere thanks to all of the Optimus Series owners who have been waiting patiently for the Android 2.3 Gingerbread upgrade. We are excited by the high level of product interest that LG Optimus Series owners have shown, and we are taking all possible measures to offer a smooth OS upgrade in a timely manner.
The three premium smartphones of the Optimus Series will be upgraded first, as outlined below, followed by a global rollout thereafter.
LG Optimus 2X: Now available (as of 1st November, 2011) for open models in Europe
LG Optimus 3D: Week commencing November 21st for open models in Europe
LG Optimus Black: Week commencing November 28th for open models in Europe
The exact timing of the upgrades in each market may vary because of the different requirements in each country with respect to domestic operators and models. Please contact local service representatives to check the specific upgrade schedule in your market.
Again, LG greatly appreciates the support and feedback that customers have given during the upgrade delay, and we will do our utmost to continually provide better service in the future.
Thank you very much.
Again, can't trust these LG people. No matter whatever happens, it's for sure that we wont get this thing.
Just call/email local LG support, and ask about update, because GT540 is in OPTIMUS serie. If say, no, we dont get official 2.3, ask why LG lie in press announcement. Please reply.
Hope out phone also will get this update
Edit : Mail Sent to LG Customer Care Post here once i get reply
Some folks here at XDA had mailed LG people a few days back regarding GB update. But neither of the replies were positive. Never mind, I've mailed them now, waiting for a reply.
tejasdj12 said:
Again, can't trust these LG people. No matter whatever happens, it's for sure that we wont get this thing.
Click to expand...
Click to collapse
Our phones should have been updated like a year ago with 2.3 and with .37 kernel, but LG Support is a piece of junk. I like LG phones but they f*ck their own reputation by doing this. (or by not doing anything.)
---------- Post added at 08:14 PM ---------- Previous post was at 08:12 PM ----------
wwenigma said:
Just call/email local LG support, and ask about update, because GT540 is in OPTIMUS serie. If say, no, we dont get official 2.3, ask why LG lie in press announcement. Please reply.
Click to expand...
Click to collapse
I emailed LG about 2 weeks ago, and you can guess the answer...
I think the ultimate solution is that all of us MUST become HARDCORE devs, so we can maintain our phones easily
i hope they update the kernel of our phone for better roms
I'm 100% sure, we wont receive update to 2.3
Theres GT540 and theres Optimus line, even if our phone called GT540 Optimus, i dosnt belong to Real optimus line, like GW620.
According to LG our phone specs are too low to even support Froyo.
m4nu4l said:
According to LG our phone specs are too low to even support Froyo.
Click to expand...
Click to collapse
According to LG, Optimus serie get Gingerbread update. GT540 is in that.
You people don't get the picture, do you? First off, yes, GT540 is part of the Optimus line - no problem there. However, in what universe does that mean LG's *bound* to update ALL the devices in the Optimus line? The GT540 is practically ancient with the amount of RAM it has, and we're talking about an operating system that has a requirement (in LG's words) of 1Ghz processor frequency(I strongly disagree). Read here. OK, yes, we've seen GB running on our platform fine and speedy, no argument there. But wait, there's more, and I'm probably saying this for the millionth time: LG would have hardly any or no profit from updating the GT540. This would make it buyable, and competitive on the market again,but wait.. see, the GT540 is a cheap handset, and updating it, that's right, would cost money. Also, shipping new units with GB... also costs money, and all that for what - a cheap(okay, "hardly profitable") phone that can also steal attention away from other handsets in the Optimus line(and not only). LG has already filled Swift's niche with the new Optimus Net, won't be such a good idea to draw attention from that now, right? The same goes for the Optimus Black, Optimus 3D, etc. It's simple when you think about it, so don't get all too excited y'all.
And? Your picture say, no optimus line GB update. New announce say, Optimus line GB update...
LG never released updates. This is a fact. Lg and Google promised to give updates for devices which good hardware.these are the optimus speed and black and 3d. Gt540 has bad hardware and LG wants to update the whole series of optimus devices? I don't believe that. But if they really do it would give us new dimensions of modding especially a new full working kernel is needed.. Let's hope even if its nearly impossible to believe
Sent from my GT540
Im not so optimistic as you guys, im more like realistic about this whole thing... Just wait for response from costumer service, you will see it by yourself guys :/
This has been talked about like thausand times... Service guys said like million times, they will never gonna update gt540 to froyo or gb, due to its hardware limitations and becouse the phone is out of market long ago..
And im with GT540 pretty much from the very start... July 2010, i watched as the phone developing progressed, been on modaco forums when they opened thread about our phona was one of the first contributors named 'ilovelg' i think i made whole reference thread about rom flashing with kdz
By the way only High end devices were listed, too bad tho, couse most similar to our hardware phone LG Optimus P500 have Gingerbread for quite a long time already And our oldy dont even have a froyo, and never will, nor Gingerbread
Sent from my GT540 using Tapatalk
Ok I have said this before and I don't mind getting banned for valgur language. If you check the LG site the gt540 can no longer be found there even in the optimus seris and older phones like cookie are still there(tells u something) next some time before September I sent my phone in for Warrenty cus the screen broke. When I collected the phone and asked them if they still sold extra battery's they said no as they stopped making parts for my phone.(tells u something again) well I am lucky I managed tobuy one in the end at the LG HQ in Singapore and they said it'd was the last one.... so u know what ?? F*Ck LG f*ck LG devs f*ck the company_|_ I'll never buy from them again
Next stop HTC when I need a new phone
I'm agree with nutterbg, there is no significant advantage for LQ by updating our device.
LQ will gain more profit if GT540 users retire their phones and buy the new 'LG' ones. The same thing or at least close is happened to Samsung Galaxy Spica. Samsung released new models instead of providing further updates for Spica.
Sent from my GT540 using XDA App
bs828 said:
...
Click to expand...
Click to collapse
I whole-heartedly agree with the last two sentences.
feel better after saying it out
bs828 said:
Ok I have said this before and I don't mind getting banned for valgur language. If you check the LG site the gt540 can no longer be found there even in the optimus seris and older phones like cookie are still there(tells u something) next some time before September I sent my phone in for Warrenty cus the screen broke. When I collected the phone and asked them if they still sold extra battery's they said no as they stopped making parts for my phone.(tells u something again) well I am lucky I managed tobuy one in the end at the LG HQ in Singapore and they said it'd was the last one.... so u know what ?? F*Ck LG f*ck LG devs f*ck the company_|_ I'll never buy from them again
Next stop HTC when I need a new phone
Click to expand...
Click to collapse
you srs??
OMG! they are not selling GT540's anymore?
WTF? how am i supposed to get my warranty then?
pay me by cash or something??
if im not wrong they said end of production line or something like that Anyway my warrenty ran out long ago but i made good use of it sent in two times
Mine's under warranty until Oct 12, 2012. Let's see how they'll fix it if it gets f*cked up before then.

The Only ICS Upgrade Speculation Thread

LG confirms today that the Ice Cream Sandwich (ICS) OS will be initially available for the following high-end LG smartphones which were introduced this year: the Optimus 2X, the Optimus Black, the Optimus 3D and the Optimus LTE. We are also continuing to evaluate the ICS OS to determine whether it is compatible with the functionality, features and performance of other LG smartphones to make the ICS OS available on as many LG smartphones as possible.
In December this year, the forthcoming upgrade schedule and additional specific models for the ICS OS upgrade will be posted on our LG Mobile Global Facebook page and on our local LG websites. Please stay tuned for more updates from LG.
where is the source link?
http://www.facebook.com/notes/lg-mo...40-ice-cream-sandwich-upgrade/316431148368212
thanks for sharing. hope it's real now.
Jenich said:
http://www.facebook.com/notes/lg-mo...40-ice-cream-sandwich-upgrade/316431148368212
Click to expand...
Click to collapse
ah, thanx mate
Is the rumor release Q1 2012 confirmed or not?
The world is good again
I can see the future:
- this thread will turn into an ICS speculation thread
- reinbow will come and close it
yeah... this was in my local news site...... I think.. news.com.au
optimus
I hope some more optimuses will get the upgrade...I mean Optimus One or Optimus me )... but no high hopes
victorash said:
I can see the future:
- this thread will turn into an ICS speculation thread
- reinbow will come and close it
Click to expand...
Click to collapse
Actually, if this is the ONLY ICS speculation thread, it will remain open - but if we start getting a bazillion of them, they will be closed.
ETA As a matter of fact, this will be the Official ICS Speculation thread, title has been edited, all others will be closed.
Erm... I don't wanna say anything negative, but I already posted that like a week ago in the Cyanogen Mod discussion thread, since that already turned into a discussion about everything concering the P970 as it seems...
N00BY0815 said:
Erm... I don't wanna say anything negative, but I already posted that like a week ago in the Cyanogen Mod discussion thread, since that already turned into a discussion about everything concering the P970 as it seems...
Click to expand...
Click to collapse
If it's reported, it will be deleted. Staying on topic is important
i won't be expecting it too much... i mean look at our (Oblack users) current condition we are still expecting the GB which is DELAYED. can you tell if someone said ICS for Oblack will come Q1 2012 is when? it means few months after, maybe a year after, or maybe it will never come... going to sell my Oblack, and that's it... i'm going for samsung man...
i won't be expecting it too much... i mean look at our (Oblack users) current condition we are still expecting the GB which is DELAYED. can you tell if someone said ICS for Oblack will come Q1 2012 is when? it means few months after, maybe a year after, or maybe it will never come... going to sell my Oblack, and that's it... i'm going for samsung man...
Click to expand...
Click to collapse
As I think it means first quarter (Q1) of year 2012/
Artyomperec said:
As I think it means first quarter (Q1) of year 2012/
Click to expand...
Click to collapse
yes u right, i thing so..
Well, if LG keeps their promise, P970 will be the last handset of these four to get the ICS update, unless they come at the same time. Should be possible to get it within Q1 of 2012, but i don't think so. They haven't revealed the ETAs on their facebook page yet, have they?
yes hulkhaugen you're right...
they haven't announced etas of ice so if I think about the gb update we will get ics at the end of 2012...
Sent from my LG-P970 using XDA App
Ginderbread should be out tomorrow
ideally from what i have heard official lg gingerbread for optimus black should be out tomorrow ... 12-Dec
Would be nice birthday gift for me , but i guess they dropped GB to focus on ICS.

LG Quick voice....

Lg introducing quick voice for almost all optimus series with an software update hope that will have ICS update for 2x and quick voice with that.....
Source:
http://www.gsmarena.com/lg_introduces_quick_voice_to_compete_with_siri_and_svoice-news-4411.php
ICS for O2x
Its already about end of Q2 and there's no sign of ICS upgrade for O2x, Quick voice is a faar call.
Anyway, it'd be cool to have assistant of our own!!
Majel is rumored to ve unveiled along with 4.1 JB in Google I/O, so we're gonna have an assistant anyway!!
lets c....but they have mentioned to provide the update so hopefully 2x will get something............
I'm more concerned about how long LG will make us wait!!
If you check out the Official Facebook Page of LGMobile, you can see people going berserk over LG's delay, most of them are O2X and G2X holders!!
I heard LG Indonesia/Singapore (forgot which 1) confirmed ICS upgrade in Q3 can can be as late as september.
JB is about to be released and we don't yet have ICS!!
Hopefully, Quick Voice will be worth waiting for!!
RknDroidFreak said:
I'm more concerned about how long LG will make us wait!!
If you check out the Official Facebook Page of LGMobile, you can see people going berserk over LG's delay, most of them are O2X and G2X holders!!
I heard LG Indonesia/Singapore (forgot which 1) confirmed ICS upgrade in Q3 can can be as late as september.
JB is about to be released and we don't yet have ICS!!
Hopefully, Quick Voice will be worth waiting for!!
Click to expand...
Click to collapse
lol yeah on the fb page of lg mobile the admin doesnt even have the gut to reply to the all the hate messages from the community, just shows the company lack of cooperation with their users
RknDroidFreak said:
I'm more concerned about how long LG will make us wait!!
If you check out the Official Facebook Page of LGMobile, you can see people going berserk over LG's delay, most of them are O2X and G2X holders!!
I heard LG Indonesia/Singapore (forgot which 1) confirmed ICS upgrade in Q3 can can be as late as september.
JB is about to be released and we don't yet have ICS!!
Hopefully, Quick Voice will be worth waiting for!!
Click to expand...
Click to collapse
Worth? It will be another piece of LG **** software...
I heard Quick Voice is out!! Its coming to VU n LTE II; no mention of O2X!!
jura55 said:
Worth? It will be another piece of LG **** software...
Click to expand...
Click to collapse
Can't start complaining before even trying it, can we?
On every single forum post I see announcing a new LG phone, I post that the phone will be released on GB and upgraded to ICS in 2014. Personally im never buying another LG phone so I hope they realise their strategy of not giving a **** is a bad one.
Sent from my Optimus 2X using Tapatalk 2
Mungulz said:
On every single forum post I see announcing a new LG phone, I post that the phone will be released on GB and upgraded to ICS in 2014. Personally im never buying another LG phone so I hope they realise their strategy of not giving a **** is a bad one.
Sent from my Optimus 2X using Tapatalk 2
Click to expand...
Click to collapse
we feel you man
I will wait for the official siri like software from Google, it will for sure be more tested and accurate that any from samsung, LG, or other company. Much more users will use it so Google would be able to optimize it much more
Over here, the O2X is listed as to being updated in Q2 but Optimus Black in Q3. So maybe ics is coming after all.
Chris4evernoob said:
Over here, the O2X is listed as to being updated in Q2 but Optimus Black in Q3. So maybe ics is coming after all.
Click to expand...
Click to collapse
This post is from December 2011 and has been posted here like a trillion times
tonyp said:
This post is from December 2011 and has been posted here like a trillion times
Click to expand...
Click to collapse
I know. But people keep saying Q2 even though the post also says Q3
Chris4evernoob said:
I know. But people keep saying Q2 even though the post also says Q3
Click to expand...
Click to collapse
What's your point? The P970 is a different phone and has a different ICS release date, they don't share the same ROM.
The OB has a TI OMAP 3630 chip while the 2x has a Tegra2 one - thus they need totally different drivers etc.
I'm pretty sure that we will get an ICS upgrade but I highly doubt that LG can keep the Q2 timeframe
Personally I would bet for ~November (which would be Q4, yes).
Anyways since last few days LG has stopped releasing further GB updates if they're working on ICS then its good, it will be wonderfull if LG releases ICS leaks along with most importantly ICS kernel sources.which could bring next one big missing theme HW accelaration!
Sent from my LG-P990 using Tapatalk
Don't worry LG will release ICS update for O2X in Q4 (December) around christmas! It will be like Christmas gift for us !

will got no support soon

Hello dears,
I write here for the first time in LG 4X forum and I don't want people those who already bought this device to misunderstand me please
the device is really equipped with the latest and fastest hardware at factories,
But..
LG as company is not new, it was (Gold Star) company and replaced the complete ID of the cheap company with Gold Star with LG as new brand.
and the new department decides to get the latest in the market and hit it with the newest electronic weapons as your 4X
I got a past trying with LG devices, with P990 and P999 (G2X) it was really perfect as hardware but as software, it is still with GB v2.3.5 as the final stock ROM from LG, start from v2.2
I don't why LG can't support her devices to the latest software at google android !!!
So the point that I want to reach here is:
Don't expect LG to support your device to the latest ROMs of android, it will stop at 4.1.1 or 4.2 and stop there then you will see the support from MIUI or CM team, but not LG and will face ton's of change log's and (what working) (what is not)
LG is good for short month's of usage but not for long time.
Hope LG support department read this thread and try to support the software teams in the future.
hope you got what I means
Regards
downloadzy said:
Hello dears,
I write here for the first time in LG 4X forum and I don't want people those who already bought this device to misunderstand me please
the device is really equipped with the latest and fastest hardware at factories,
But..
LG as company is not new, it was (Gold Star) company and replaced the complete ID of the cheap company with Gold Star with LG as new brand.
and the new department decides to get the latest in the market and hit it with the newest electronic weapons as your 4X
I got a past trying with LG devices, with P990 and P999 (G2X) it was really perfect as hardware but as software, it is still with GB v2.3.5 as the final stock ROM from LG, start from v2.2
I don't why LG can't support her devices to the latest software at google android !!!
So the point that I want to reach here is:
Don't expect LG to support your device to the latest ROMs of android, it will stop at 4.1.1 or 4.2 and stop there then you will see the support from MIUI or CM team, but not LG and will face ton's of change log's and (what working) (what is not)
LG is good for short month's of usage but not for long time.
Hope LG support department read this thread and try to support the software teams in the future.
hope you got what I means
Regards
Click to expand...
Click to collapse
thank you capt. obvious
The Troll said:
thank you capt. obvious
Click to expand...
Click to collapse
lol, well said!
You are very optimistic thinking that reached 4.1 1
Enviado desde mi GT-N7100 usando Tapatalk 2
I disagree. It looks to me that LG won't even update our 4x to jelly bean.
Lg are bunch of noobs.
To lg - if you are planning to fight with the likes of Samsung/HTC - offer same type of service. Like Unlock tool for the bootloader. Or unlocked boot loader from factory. At least that way we can make our own way into future updates...
I hate myself for buying a lg! Wasn't even aware of locked boot loader. Next time I will sniff around1000 times before deciding to buy a lg.
How many updates to the firmware has there been since the phone was released? And where are the fix lists?
Ultraman1966 said:
How many updates to the firmware has there been since the phone was released? And where are the fix lists?
Click to expand...
Click to collapse
there are 10a to 10f firmware and i think the update only to solve the problem and i think there will be no update because they think they do a good job...... if they reliaze it!!
Sent from my LG-P880 using xda app-developers app
Fixes are fine by my book, ICS is already a very good platform to use. Sure, JB brings more improvements but it is game changing compared to GB to ICS.
Can you show me the fix list? I've searched a lot on google but no one seems to have it..
Perhaps we can hope that lg will upgrade the 4x hd directly to Key Lime, if the rumors about a sonn-to-come Optimus Nexus are true...
Belteral said:
Perhaps we can hope that lg will upgrade the 4x hd directly to Key Lime, if the rumors about a sonn-to-come Optimus Nexus are true...
Click to expand...
Click to collapse
1. LG Optimus Nexus is not a rumor, but true
2. Yeah, maybe they're working about something (i'm f*ckin optimistic)
Although, LG's software support is crap, i'd still choose their Hardware over HTC's. And, just being chose by Google as the manufacturer for their new flagship device...LG will hopefully get more love by devs. The Optimus 4x HD is a true beast, it's a shame that LG won't unleash its true capabilities. I've been contemplating in whether to get an O4x HD (price is soooo cheap) or just wait for the LG Nexus G (which is most likely what im guna do). Either way, my next phone will be an LG. For some reason, i've becomed very bored with Samsungs, especially with my S3.
LG is going to make a conference on 24-25 oct, hope we'll get some infos about updates
http://lgepr.lge.com/CommonEmailPopup.laf?pageFlag=Notice&sendId=2698*
LG need to much time, they will update.

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