No-Incall Audio on my new SGN - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Just had my SGN for 2 days now
problem is that i dont have any audio when calling
dont hear a thing and the other party says they dont hear anything from me as well
even if i hit speaker mode
recording sound has no problem though
playing music through the speaker has no problem as well
is there a fix for this or am i doomed to have it returned?
ive already upgraded it to the latest firmware OTA
and already did a factory reset.
hit the in-call volume to the max levels
still nothing...

if i use a rom like ICS
will the problem be fixed?

If you are on the stock firmware then something with the phone. If you bought it used, I would use Odin and flash an official OEM rom. If the problem still exists, look for a methods to get your money back.

would that be the only solution?
what if i flashed to ICS?

Related

Audio broken?

Hi,
As the title says, the audio of my Diamond (probably) is broken. All of a sudden it stopped working. Strange thing is, when it boots, it will play the startup tone. Sometimes the audio works for a few seconds (like in a call) and suddenly it stops again.
Thats why i dont know whether this is a hardware problem or not. Anyone knows what might be the issue?
Oh, and if i choose to bring the diamond back to the store, i need to flash it back to the original rom right?
Thanks in advance!
Floris
EDIT: When the problem first showed up I had GenY 5.2, now ive got GenY D2.1, problem's still there.
Is it the speakerphone and system sounds, or the earpiece that doesn't work? So you had a cooked/custom ROM; have you tried putting the original stock ROM?
Headset works well, but the speaker of the phone doesn't work. Both calls and music out of the speaker of the phone won't play. When i start the phone up, it will play the sound, but once booted, if i change the volume or get called, the audio stops after like 2 seconds. Very strange.
This problem seems to appear here in Holland more than anywhere else. Now going to change the radio, and probably change to stock rom indeed.
Changed radio a few times, since i read that probs would work. It didnt.
Also flashed to original 2.03 rom. Got 1 year warranty, but i have the phone 15 months now. No luck for me this time.
Also someone called, and the phone rang, the ringtone played. Unfortunately the sound disappeared once i answered the call.
Anyone got an idea?

[Q] Headphones/Speaker not functioning properly

So I have been trying many of the latest Gingerbread roms as I had been with Froyo and Eclair. Recently, I went from Cog5v1 over to a CM7/MIUI rom and noticed that the headphone icon was always in the notification bar and I had no sound from the speakers. The internal speaker seemed to work properly, as I could hear ringtones, notifications, volume rocker, etc...but no system sounds, music and such. Also, when I receive a call, i cannot hear anything until i hit the spekerphone button and then the speaker works. Additionally, while on MIUI, I switched kernals and the problem inverted, meaning the speaker worked as it should but I had no headphone response at all. Since this problem occurred, I have flashed back to stock, master cleared, flashed froyo, flashed stock GB, and many others always flashing to stock in between. Now with every rom I flash I have the constant "headphone on" problem. Others have suggested hardware, but the speaker does work (speakerphone and when I change kernals and invert the problem), so im thinking it is more likely software, firmware, or bootloader related.
Has anyone experienced something like this before or could suggest something to try to fix the problem? I use headphones for music and audiobooks everyday, but if the phone cannot handle regular phonecalls, its pretty much useless to me.
First, Bootloaders and firmware ARE software listing them separately is just redundant.
just because the speaker works does not mean it's not hardware related. Sounds like an issue in the headphone jack. Try and spray it out with some air duster perhaps?
drepschultz said:
So I have been trying many of the latest Gingerbread roms as I had been with Froyo and Eclair. Recently, I went from Cog5v1 over to a CM7/MIUI rom and noticed that the headphone icon was always in the notification bar and I had no sound from the speakers. The internal speaker seemed to work properly, as I could hear ringtones, notifications, volume rocker, etc...but no system sounds, music and such. Also, when I receive a call, i cannot hear anything until i hit the spekerphone button and then the speaker works. Additionally, while on MIUI, I switched kernals and the problem inverted, meaning the speaker worked as it should but I had no headphone response at all. Since this problem occurred, I have flashed back to stock, master cleared, flashed froyo, flashed stock GB, and many others always flashing to stock in between. Now with every rom I flash I have the constant "headphone on" problem. Others have suggested hardware, but the speaker does work (speakerphone and when I change kernals and invert the problem), so im thinking it is more likely software, firmware, or bootloader related.
Has anyone experienced something like this before or could suggest something to try to fix the problem? I use headphones for music and audiobooks everyday, but if the phone cannot handle regular phonecalls, its pretty much useless to me.
Click to expand...
Click to collapse
do u hav a kid at home..who keeps licking the phone...???
coz this happens when there is moisture inside the stereo jack socket.and phone thinks that headphones r connected....so just dry it with hair drier(keep it lil far and see its not too hot...or clean it..
hopefully taht will solve the problem..

[Q] Phone Call Problem! Pls help out!!

Hi!
Everytime i get or make a call i cant hear my "call-partner"...when i turn speaker on i can hear him perfect! He can hear me also perfect the whole time! When i click on Volume up it shows "Headphone volume" and the over the headphone i can my call-partner. So i guess my phone thinks the headphones are connected?! But... my media player works normally over my speakers and my phone rings, also....
pls help me out...its now almost 3 weeks, that i always have to make calls over the speaker and i flashed every possible firmware...from stock ginger to cyano to miui back to a ginger-rom and and and ....
now im on Miui, cause my phone also goes black during a call and on MIUI i can turn off my proximity sensor
somehow my phones sucks :/ but i love SGS !!
Thanks for the help!
Please help me somehow...write ideas or anything...
how can i test my normal "earspeaker" is its still working?? is there a app?
pls write any ideas!!
.passi. said:
Hi!
Everytime i get or make a call i cant hear my "call-partner"...when i turn speaker on i can hear him perfect! He can hear me also perfect the whole time! When i click on Volume up it shows "Headphone volume" and the over the headphone i can my call-partner. So i guess my phone thinks the headphones are connected?! But... my media player works normally over my speakers and my phone rings, also....
pls help me out...its now almost 3 weeks, that i always have to make calls over the speaker and i flashed every possible firmware...from stock ginger to cyano to miui back to a ginger-rom and and and ....
now im on Miui, cause my phone also goes black during a call and on MIUI i can turn off my proximity sensor
somehow my phones sucks :/ but i love SGS !!
Thanks for the help!
Click to expand...
Click to collapse
Maybe there is some trouble with your Headphone input detection. Have you tried to use a headphone with it? Do you have sound then?
Thanks for the answer!
Yes, when i put my headphones in, i can hear the voice of the "caller" and i can hear music....but when i put the headphones out again, i cant hear him.
So i thought, perhaps my phone thinks that there are always my headphones plugged in.... but my music player plays sound through the speakers....strange?!
whats going on?! is there a different phone.apk i could try? but i flashed many FW and nothing solved the problem...
or does an app exist here i can test my external ear speaker?!
I vaguely remember a CM7 issue wherein you had to toggle mute to trigger the voice to work on calls. I'm sure your problem is different, since it's happening across multitple firmwares, but it's food for thought.
I would have also assumed your phone was thinking headphones were plugged in when they weren't. But if music plays through the rear speaker just fine, this must not be the case.
Whatever it is, good luck!
Does nobody know a method or a app with what i can test my "Earspeaker" ?
I have the same issue with my i9000M and have been unable to determine the cause. There must be a way to completely wipe the phone and restore a stock ROM in order to reset whatever setting controls handset speaker volume.
psss... noone is looking??? it is top secter Samsung's procedure, do not share:
1. factory wipe
2. flash stock firmware
3. factory wipe
I've got this exact issue.. proximity sensor is also broken and locks up the phone. I disabled it with a patch - but my earpiece is non-functional on stock.
Ideas? Hardware defect?
[Sorry to bump.]

[HELP] Audio issue, incall and buzz

Hi. I have a big problem.its hard to explain what i did so ill make a chronology:
-My phone was fine,i was happily using cm7 and my ace had no problems at all.
-i love changing roms once a week and i usually tried new roms.
-one day,i noticed my INCALL VOLUME was very LOW.
-My external speaker audio worked very well.
-I decided to try VOLUME +,it didnt seem to work but i left it installed at +4.
-some days after,i started SUDDENLY to hear a buzz from external speaker everytime a sound was played. It feels BOOSTED because the audio quality is still good.
Since then nothing managed to solve this problem. I flashed lots of roms, i uninstalled volume+ and put the settings to 0 again but nothing.
Today i unrooted and flashed stock xwktq with odin but the problem still there. Then i found the secret code (*#*%197328640#*#*) but...in the menu,when i thought i was about to solve the problem..
AUDIO IS LOCKED. Only that setting. I tried another stock, xwkt7 , now it says [5]AUDIO in the secret menu but if i tap there nothing appens.
Then i rooted again, pushed a deodexed servicemenu.apk, flashed sgsii jb but nope, I CANT ENTER IN AUDIO SETTINGS FROM SERVICE MENU. Please help me,i wanted to try this solution before taking my phone to samsung support,i need it hope it is a clear explanation!
Sent from my GT-S5830 using xda app-developers app
UP..really no solution?
Volume+ is an Advance app.... It possess the capability to Distort any Speaker or Headphones foe a short time or Prolonged use or high Frequency may cause the distortion to stay forever... In short your Speaker might be permanently Damaged...

My phone's audio isn't working..

I don't know why, but suddenly the audio stopped working. The slider's on max and everything, but there isn't any sound. Whether I use the speakers or use a headset, there's still no sound. I thought it was a problem with the rom (a CM 10.1 nightly) I was using, but I tried out different roms and the problem persists?
Has anyone had this problem before?
Update: I tested it out with a phone call. That works! But the speakerphones don't work.
I would ruu back to stock and see if everything works.. if not.. replace phone.
I just went back to stock, still no sound. However something I noticed just now, when I use a headset I can actually hear the sounds. It's just very low (yes, on max volume settings).

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