Hi All,
I could use some help.
My phone started crashing when I was trying to answer calls (though not all the time just random calls now and again) about 3 weeks ago. So I thought I'll do a backup and Hard Reset the HTC IncS. However, since then my phone will occasionally boot up but will crash within minutes or gets stuck in a boot loop. The phone is UK Vodafone in original condition, ie no HBOOT or roms have been installed.
When I now try to perform a Hard Reset using the volume down and power buttons it tries to do it then screen goes blank and the only way to get any life is pull the battery, on reinserting the battery and connecting the charger it instantly switches on and tries to re-perform the Hard Reset.
Does anyone have any clues or ideas on what I should do next.
Return it to your place of purchase for repair.
..Warranty Expired in February.
johnboywalton said:
..Warranty Expired in February.
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I thought it was 2 years?
Warranty
I'll look into that, but I honestly thought it was a 12 month warranty.
Related
I have a 6 or 7 month old Kaiser branded by AT&T. I got seperated from it late last week, so it ran it battery down till failure. When I went to recharge the phone, it started attempting to boot, staying at the AT&T globe screen and then appearing to boot again, (black screen and momentary vibrate.) With a bit of searching I found the suggestion of boot to loading screen and leave it there to charge. After 6 hours, the battery has a measured voltage of 4.17V so that should be enough, but the phone continues the booting loop.
I tried hard resetting with the two keys and stylus. The phone acted like a normal hard reset with the questions, but when it tried to boot, it continued the reboot loop.
My question, do you think I should attempt to reload the stock AT&T ROM?
I'm new at this so there's a large learning curve. If you guys think this is a low probably solution, then I'll sent it back / buy another one and save the long learning curve. I use this for business so I could spead the learning curve time writing software I get paid for writing.
Thanks,
Bernie
your phone got damaged from battery drain? is that possible?
i think your phone has another problem... i really dont think the battery drain was the reason...
can you go to bootloader if so try flashing new ROM (you will loose data) but again you said you have performed hard reset (partial HR) so your phone is clean!
if you want send your phone back - yes you need to get stocked ROM and stocked SPL back
BernieHunt said:
I have a 6 or 7 month old Kaiser branded by AT&T. I got seperated from it late last week, so it ran it battery down till failure. When I went to recharge the phone, it started attempting to boot, staying at the AT&T globe screen and then appearing to boot again, (black screen and momentary vibrate.) With a bit of searching I found the suggestion of boot to loading screen and leave it there to charge. After 6 hours, the battery has a measured voltage of 4.17V so that should be enough, but the phone continues the booting loop.
I tried hard resetting with the two keys and stylus. The phone acted like a normal hard reset with the questions, but when it tried to boot, it continued the reboot loop.
My question, do you think I should attempt to reload the stock AT&T ROM?
I'm new at this so there's a large learning curve. If you guys think this is a low probably solution, then I'll sent it back / buy another one and save the long learning curve. I use this for business so I could spead the learning curve time writing software I get paid for writing.
Thanks,
Bernie
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Click to collapse
If you already have Hard-SPL installed and it is a version capable, you may try to put the Rom with a Radio onto the Micro-SD card and re-flash the phone that way. I had an issue where i got a boot loop and it turned out that flashing the radio fixed the issue. I hope you at least had a current backup prior to the hard reset because as of now, there is no way to retrieve it
No worries on the backup, it's backed up daily and I only use it as a data carrier. The only drag of the reset is the time of reloading apps.
I agree it may be more than just software issue due to dead battery, but I have to try everything I can. I've back on my old Moto smart phone and it's just not the same, hahahaha.
Now back to studying Kaiser ROMs and how to.
Bernie
As a follow up for anyone who runs across this in the future. I flashed the original AT&T rom and the problem still exists. I spoke to tech support yesterday and they are mailing out a new/reman replacement. So the problem appears to be terminal.
Thanks guys for trying to help.
Bernie
My original N1 had a display problem, so I sent it in and HTC replaced it. I got the replacement back today.. and it's rebooting at random. I updated to Froyo FRF91 (it was running some 2.1 version), and I wasn't paying close attention. I think it might have rebooted mid flash, and is now sitting at the boot logo, and was there for ~10 minutes.
Eventually I pulled the battery, and now I can't even get into recovery to try to re-flash. It just hangs on the Nexus logo.
What should I do?
Edit: On the phone with Google support, forwarding me to HTC for another replacement.
Edit 2: It seems my phone can boot, but only when it has no SIM. It still seems to randomly reboot. Is it possible my radio is messed up? It seems to reboot when I try to do anything that involves the cell radio. Any hope for repairing this myself?
Bump for edit 2. Still looking for help.
I had the same exact thing happen to me. Since the replacement phone didn't work (hard reset, stock) either HTC told me it might be the battery, and it would take two weeks to get one. I ordered one next day and the same exact thing happens. I'm sending back the replacement phone now, in order to get another "replacement". Crazy.
Hello,
Tried to look up some answers to my problem, however I'm not sure exactly what is wrong which makes any troubleshooting rather difficult.
I bought a new ADP1 a few months ago. I haven't had much time to play around with the phone, have just been using it stock and haven't even added any applications. There has been no physical damage to this phone, no drops etc.
Yesterday the phone locked up when I was using the browser and would not function. When I would try and reboot it, it would lock up at the first android screen and would fail to start up. I ended up doing a hard reset to factory defaults and the phone finally booted. After setting everything up again the phone seemed to be working fine.
A few hours later it locked up again while using the browser. This time no reboot/safe mode/factory reset would get it to boot. I can't even get to recovery mode or even get the phone to attempt to boot up. The screen remains black and the phone will not power on. It won't even charge when I plug it into the charger.
Not sure how to proceed here and I can't seem to find any information in regards to RMA, it is still in warranty.
Any help would be greatly appreciated.
Take out the battery for hour or so put it back in and try again.. but this sounds like my issue What happen to Me is my mobo was crapping out and eventually just died on me
Sent from my Nexus One using XDA App
Yeah, the mobo going to **** was my original thought.
I already tried taking out the battery last night for about 3 hours, it still didn't work.
Guess I'm going to have to look into an RMA, I hear they are a pain in the ass. The phone is still within it's 1 year.
Yea I would get that done quick
Sent from my Nexus One
Hey guys, i have had the thrill since release date and about a month ago started having problems with data. when i turn on the screen, it shows that im connected to hspa+, but wont get the send and receiving of data arrows to light up. I usually wait about a minute with it trying to get data before i turn off the screen and on again. Usually I just solve the problem by rebooting the phone. This has really started to make me mad and made me want to sell this phone. Its pointless to have a phone in which you only get data half the time you turn the screen on. Any advice would be helpful, thanks.
Just did a nandroid backup, ill see if it improves anything
hotdog32836 said:
Hey guys, i have had the thrill since release date and about a month ago started having problems with data. when i turn on the screen, it shows that im connected to hspa+, but wont get the send and receiving of data arrows to light up. I usually wait about a minute with it trying to get data before i turn off the screen and on again. Usually I just solve the problem by rebooting the phone. This has really started to make me mad and made me want to sell this phone. Its pointless to have a phone in which you only get data half the time you turn the screen on. Any advice would be helpful, thanks.
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check your data usage, i got throttle a lot after hitting 5Gb in two weeks.
i'm having the same problems with my phone... i've got unlimited data too so i didn't figure it should be a problem. I'm new to the androids so i don't get what the whole up/down arrows are but it seems if i go from a wifi spot to a non wifi spot my internet shuts off.
No Data
I had the exact same problem about 2 weeks ago. I called customer service they had me hard reset, which resulted in the same problem. Then I they had me factory reset, after the factory reset I was going through the Android setup process when the setup force closed. This basically soft bricked the phone. I would go into recovery then factory reset the phone again, they same result. Just a black screen, with the home keys lit up. I was able to get a new phone through warranty. I am hoping for this one to die as well and be done with this nightmare of a POS phone.
punkrockmp said:
I had the exact same problem about 2 weeks ago. I called customer service they had me hard reset, which resulted in the same problem. Then I they had me factory reset, after the factory reset I was going through the Android setup process when the setup force closed. This basically soft bricked the phone. I would go into recovery then factory reset the phone again, they same result. Just a black screen, with the home keys lit up. I was able to get a new phone through warranty. I am hoping for this one to die as well and be done with this nightmare of a POS phone.
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i had the same thing with it not working at all like that the other day too... i ended up just taking out the battery and it worked right again. I'm hoping after modding it i won't have any more problems though
I have a problem with my LG G Watch R. I use it just a week and in beginning it was all great, but after an upgrade(I think) to 5.0.1 my watch started to shut down randomly.
Sometimes when it shuts down I just turn it on and it works, but sometimes it wont turn on at all with button(holding it to 20 sec and nothing) only way to turn it on is to put it on charger until it turns on and than when removed from charger can be used normally until next shut down which could be for 5 min or few hours you can never know.
I tried to reset from settings and even form boot it and it didn't fix it. Can problem be in pairing it with rooted smartphone with unofficial rom or something like that?
I have also one shutdown yesterday for first time after 4 weeks and it is after 5.01 update.
I do not know why but it is possible that my hand position has pressed for more than 10s the power button ?
dersie said:
I have also one shutdown yesterday for first time after 4 weeks and it is after 5.01 update.
I do not know why but it is possible that my hand position has pressed for more than 10s the power button ?
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It is possible, but mine shuts down even when standing on table, and on my wrist. I thing it is some battery management issue because it somehow shuts about the same percentage of battery(about 70% than about 52% etc..)
I am faced with the same problem... Were you able to solve it?
Me too... same problem. I don't known why.
Same here. Had the watch for a week, first week everything fine now it just shuts down and I am unable to start it without the charger. I have just upgraded the software.
vans2 said:
Same here. Had the watch for a week, first week everything fine now it just shuts down and I am unable to start it without the charger. I have just upgraded the software.
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+1 Since last week, same issue here
Any idea guys ?
I performed a full factory reset 3x Times...Complete reset also from my phone, no luck here.
Any update on this? I have the same issue for a few weeks now and I'm about to send it in.
edgeball said:
Any update on this? I have the same issue for a few weeks now and I'm about to send it in.
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Not for me...Shutdown is done randomly. Sometimes it's just few seconds after a reboot, sometime it's after 1 hour, sometimes it works for few days...I had also a reboot
in recevory & fastboot mode...Sorry to say LG, but your hardware is not efficient
I sent it in a few days ago. Will let you know once I get it back
I'd make sure you don't have any Wear Apps causing problems. I found that "Advance Settings" caused mine to regularly crash.
True, but crashing is one thing. The Probolem here is that the phone shuts down all the time.
Just got a letter from the company that's repairing my watch. Due to a parts that's not available the repair will take some more time. They sent me a list of the parts that are going to be replaced:
PCB assembly
Rechargeable battery
Cover assembly
LG2 (no idea what that's going to be)
Anyway. I'm glad they are fixing it and I'm looking forward to get it back soon.
Sent from my HTC One using XDA Free mobile app
After many phone calls and emails I won't get the watch back. However the store will give me a refund for it. Unfortunately I can't buy it here anymore. Gotta check ebay