Guys, I'm not a fan of lawsuits, but I think B&N knows for sure that their cables sucks, and they are doing nothing to fix it.
Changing the cables is not a real solution, cause after 12 months, a cable would probably break, and B&N would ask 15 dollars for a replacement.
So, I need a service agreement that we get at purchase of the NOOK COLOR/TOUCH, and when one purchases a cable/charger alone.
By the way, what do people think of a Class Action Suit on this?
Anyone?
I feel like b&n has treated me pretty well in regards to the cable. Replaced three at no charge. Plus the nook charges faster than any other mobile device I've ever had, with a pretty stout battery life.
And, in my opinion, class action suits are generally just lawyer-driven cash grabs. The lawyer sees an opportunity to file a suit, gathers up some likely plaintiffs and files. The company being sued either settles or it goes to court for a couple years. At the end of the day, the lawyers get their 30% and the people they represent end up with a check for $2.75 each.
I guess that's an okay return if all they want is your signature, but I would hate to see the advances b&n was attempting be discouraged in the future just so I could get a free McFlurry.
The cable isn't perfect, it breaks way too easily. They have handled that known problem satisfactorily to my mind.
Yeah, I know that CAS are mostly a lawyers thing.
But with this one, I want B&N to change their cables design/manufacturing.
No matter how many they change, as soon as it is broken, you are left with a powerless nook.
And there would be a moment where your 12 months warranty would expire, and you would have no more option than buy a new one, at a ridiculous high price.
It is a shame that they did not have a better design... I bought my nook color in Feb 11. The cable plastic split at the led "n" housing junction within a month. They sent a replacement that WAS better, but it too split, this time at the wall charger USB junction. Of course, now my warranty is up. My solution is not pretty, but it works - electrical tape from the hard plastic housing down the cable from both ends, layered enough to support the split cables. It's been two months now, and it works just fine...
Personally, I'm not sure this issue rises to the level of legal redress. They were pretty good about the initial replacement, and a warranty is term defined for a reason. The second cable lasted much longer than the first generation cable I received with the nook. I can only imagine that the nook tablet cable is better than the second generation cable I received as a replacement. And so it goes... my 1/2 cent worth.
Well, if you check B&N comments of buyers, it MUST be obvious to them they need to fix it.
And they are on their 3rd gen cables, and still the same sh*t.
This is the type of quality you can accept on a 5 bucks cable, not on a 15(!!!) dollars cable:
http://www.barnesandnoble.com/p/nook-color-nook-tablet-charging-cable-in-asphalt/23055743
http://www.barnesandnoble.com/p/noo...-nook-simple-touch/23055765?ean=9781616873981
http://www.barnesandnoble.com/p/car-charging-kit/20093219
Just look at the reviews.
My God man... Geez it uses a standard Micro B usb cable
dub ya dub ya dub ya . cellphoneshop.net/usbdacaforsa95.html?CAWELAID=1316950185&gclid=COfup43S3a8CFaVdTAodl2guAQ
this one wont break because it doesn't have the pretty little led "N" on it. I guess the $2.75 from the lawsuit would pay for one of these, but wouldnt you die a little inside?
No. A standard USB cable would do a slow charge of a nook color.
You need a special cable, sold only, as far as i know, by B&N.
This has been documented befor on XDA.
And even if it was a simple cable, selling a defective by design is not something nice.
And again, I do not want money, I want B&N to improve their cable.
kwanbis said:
No. A standard USB cable would do a slow charge of a nook color.
You need a special cable, sold only, as far as i know, by B&N.
This has been documented befor on XDA.
And even if it was a simple cable, selling a defective by design is not something nice.
And again, I do not want money, I want B&N to improve their cable.
Click to expand...
Click to collapse
"slow charge" is very different from "left with a powerless nook". I charge mine fairly often overnight with a standard cable and it works fine just slower. I don't like the quality issues or the lack of improvement either, but I don't think you're helping your argument along by exaggerating.
I use my hp touchpads charger cable and the charge time difference is negligible.
boomn said:
"slow charge" is very different from "left with a powerless nook". I charge mine fairly often overnight with a standard cable and it works fine just slower. I don't like the quality issues or the lack of improvement either, but I don't think you're helping your argument along by exaggerating.
Click to expand...
Click to collapse
It was just a way of expressing that you can be without power at any moment.
With such a terrible constructed cable, you need to have two on your bag.
But the main point is simpler and more obvious.
B&N is selling a defective by design product at a very expensive price, for at least two years, they known it, and they have done nothing to fix it.
If you feel B&N is doing fine, by selling you an overpriced, defective by design accesory, great, you do not need to be part of the CAS.
The cable sucks (very poor design) and class action also sucks. By the time it goes through they probably will have a redesign or a second party will be providing them.
I think it is a valid point that the sucky cable could leave you without power at any given time. Mine broke while traveling. The problem is that its fine until it isn't. It seems not to be a matter of if but when.
I do agree with yoi, I'm not a fan of any trial/suit either, but I also believe they need to learn.
They moved from Nook Color to Nook Table, and the same shi*y cable!
Well TBH, If I had this much grief from B&N I would just sell the NC and go for a kindle fire. I hear the KF's have superior durability.
kwanbis said:
If you feel B&N is doing fine, by selling you an overpriced, defective by design accesory
Click to expand...
Click to collapse
I haven't said anything of the sort so please don't twist things like that. I don't like it either
boomn said:
I haven't said anything of the sort so please don't twist things like that. I don't like it either
Click to expand...
Click to collapse
Sorry if I misunderstand you, but it sounded like you where defending them.
Anyway, I said if, and was not only directed to you, but also in general.
turdferguson92 said:
Well TBH, If I had this much grief from B&N I would just sell the NC and go for a kindle fire. I hear the KF's have superior durability.
Click to expand...
Click to collapse
I don't know about that. This is just about the usb cable not the device. My little Nook is pretty tough including surviving being dropped on concrete and an African Safari.
J515OP said:
I don't know about that. This is just about the usb cable not the device. My little Nook is pretty tough including surviving being dropped on concrete and an African Safari.
Click to expand...
Click to collapse
Same here. The ONLY problem is the cable.
oh stop already. CAS only benefit lawyers. if you're so upset go to small claims court. i'm sure you'll either win the price of a cable, or if B&N's law firm decides to show up, they'll offer you a free cable in settlement. HAVE FUN!!!
J515OP said:
I don't know about that. This is just about the usb cable not the device. My little Nook is pretty tough including surviving being dropped on concrete and an African Safari.
Click to expand...
Click to collapse
Oh I agree 100% I was just stating that if I hated a company that much, I would just switch over to the competitor. But believe me, I love my NC and have had no problems whatsoever from B&N
Hmmm, seriously what have you guys been doing with the stock cable??? Abuse it?
I have my refurbished NOOK over a year and my cable is not only working just fine but still look like new.
What did you guys do with it? Fishing? Bow-tying? Neck-hanging?
Related
Why hasn't anyone produced a cheaper alternative yet? I know it's not a common connector, but the phone has been out for a long time now. Any ideas? Thanks.
Do I really have to pay £20+ for a USB cable?
Click to expand...
Click to collapse
If you want one YES
I haven't found any third party ones yet
lol..well said.
i hate that phones/laptops use proprietary ****...
but i guess that's where the money is so its stupid not to from a business standpoint.
thats why I always like nokia and htc,,
they would make a top shelf unbranded universal device.
no bs chargers, or batteries, or no mem slot, internal battery etc...
they give you a completely unbranded, un tainted device that actuall does everything...
not the almost everything that these cell phone companies do..
they cant give you everything in one phone because then you will never buy the new one they are selling.
so all that considered the dell streak starts to look pretty damn good...
atleast until the HD3 is released.
I would never have bought this if my HD2 didnt suffer touch screen death.
had dual boot super tech wm 6.5.5 touch rom with froyo 2.2 bluetopia rolling.
It was best of both worlds..
made my nokia n97 seem like a toy.
now the Dell streak has done that even with the HD2..
Extremely impressed!
They call it a tablet but its really a giant cell phone.
they should get Brock Lesnar to endorce it...
it would look very proportional i bet..
so if any marketing vp's are reading this.. there you go...
And,...Brock if you're reading hook me up with some UFC tickets..lol
flub said:
If you want one YES
I haven't found any third party ones yet
Click to expand...
Click to collapse
bigfoots1 said:
lol..well said.
i hate that phones/laptops use proprietary ****...
but i guess that's where the money is so its stupid not to from a business standpoint.
thats why I always like nokia and htc,,
they would make a top shelf unbranded universal device.
no bs chargers, or batteries, or no mem slot, internal battery etc...
they give you a completely unbranded, un tainted device that actuall does everything...
not the almost everything that these cell phone companies do..
they cant give you everything in one phone because then you will never buy the new one they are selling.
so all that considered the dell streak starts to look pretty damn good...
atleast until the HD3 is released.
I would never have bought this if my HD2 didnt suffer touch screen death.
had dual boot super tech wm 6.5.5 touch rom with froyo 2.2 bluetopia rolling.
It was best of both worlds..
made my nokia n97 seem like a toy.
now the Dell streak has done that even with the HD2..
Extremely impressed!
They call it a tablet but its really a giant cell phone.
they should get Brock Lesnar to endorce it...
it would look very proportional i bet..
so if any marketing vp's are reading this.. there you go...
And,...Brock if you're reading hook me up with some UFC tickets..lol
Click to expand...
Click to collapse
Not that HTC is any better with their USB headphones on some models like my Touch Pro2! And PDMI is not proprietary, but Dell jumped the gun. They should all just have stayed with Mini USB.
bigfoots1 said:
lol..well said.
i hate that phones/laptops use proprietary ****...
but i guess that's where the money is so its stupid not to from a business standpoint.
thats why I always like nokia and htc,,
they would make a top shelf unbranded universal device.
no bs chargers, or batteries, or no mem slot, internal battery etc...
they give you a completely unbranded, un tainted device that actuall does everything...
not the almost everything that these cell phone companies do..
they cant give you everything in one phone because then you will never buy the new one they are selling.
so all that considered the dell streak starts to look pretty damn good...
atleast until the HD3 is released.
I would never have bought this if my HD2 didnt suffer touch screen death.
had dual boot super tech wm 6.5.5 touch rom with froyo 2.2 bluetopia rolling.
It was best of both worlds..
made my nokia n97 seem like a toy.
now the Dell streak has done that even with the HD2..
Extremely impressed!
They call it a tablet but its really a giant cell phone.
they should get Brock Lesnar to endorce it...
it would look very proportional i bet..
so if any marketing vp's are reading this.. there you go...
And,...Brock if you're reading hook me up with some UFC tickets..lol
Click to expand...
Click to collapse
Due to the formatting that post was ridiculously hard to read as it just didn't flow.
I agree that paying £20+ for what is supposedly an open standard plug (PDMI) is a bit excessive however it's a sellers market when people are early adopters. In time we will find that the plugs will become available cheaper cables will be produced, I believe members on XDA-Developers have already sussed out the pin-out for the cable, they just need the plugs.
I have been trying to source some however as of yet haven't had any luck, second I find some I'll be making cables like they're going out of fashion.
HansTWN said:
Not that HTC is any better with their USB headphones on some models like my Touch Pro2! And PDMI is not proprietary, but Dell jumped the gun. They should all just have stayed with Mini USB.
Click to expand...
Click to collapse
If I remember correctly you can get an adapter for that though can't you?
yes, you'll havbe to excuse the laco of commas and qoutes..
it would of helped..your right.
i type for speed not quality most times
qisback said:
Due to the formatting that post was ridiculously hard to read as it just didn't flow.
I agree that paying £20+ for what is supposedly an open standard plug (PDMI) is a bit excessive however it's a sellers market when people are early adopters. In time we will find that the plugs will become available cheaper cables will be produced, I believe members on XDA-Developers have already sussed out the pin-out for the cable, they just need the plugs.
I have been trying to source some however as of yet haven't had any luck, second I find some I'll be making cables like they're going out of fashion.
If I remember correctly you can get an adapter for that though can't you?
Click to expand...
Click to collapse
qisback said:
If I remember correctly you can get an adapter for that though can't you?
Click to expand...
Click to collapse
You can get an adapter for the USB headset, but the one that works with a headset with microphone is quite expensive. Besides, it is a real pain, carrying it around, trying not to lose it, etc. And the strange thing about the Touch Pro2 is that sound through the speakers is much better than through headphones.
Really? Not if you steal one.... Lol
Second... Shouldn't that have been a question you asked yourself before you bought a $400 proprietary device?
Swyped from my *Epic*
azyouthinkeyeiz said:
Really? Not if you steal one.... Lol
Second... Shouldn't that have been a question you asked yourself before you bought a $400 proprietary device?
Swyped from my *Epic*
Click to expand...
Click to collapse
Obviously I was aware of the cable before I bought the device, it's not enough to stop me buying it, just annoying.
matheprat said:
Obviously I was aware of the cable before I bought the device, it's not enough to stop me buying it, just annoying.
Click to expand...
Click to collapse
Exactly, the Touch Pro2 has the best hardware keyboard around and music wasn't my first priority. So I got it and still use it as a business phone. Every device has some drawbacks, as mentioned by others, if they made them almost perfect, why would you think of upgrading early?
keep an eye out for the samsung galaxy tab aswell it uses pdmi connector so should work on the streak, you can also get tv out cable
Ignore above
--------------------------------------------------------------------------------
I just read on mydellmini site someone has both the Streak &the Galaxy Tab. He states that no they do not work.
The question now is which is standard pdmi, Galaxy Tab or Dell Streak or are neither ?
another member here reported that he ordered this car charger (actually for an iPad) and that it DOES work. http://www.dealextreme.com/details.dx/sku.45227
I ordered one today
Muscleshop said:
another member here reported that he ordered this car charger (actually for an iPad) and that it DOES work. http://www.dealextreme.com/details.dx/sku.45227
Just take the cord and use it
I ordered one today, along with an iPad dock (hoping it works)...I will update this post as needed
Click to expand...
Click to collapse
Seems unlikely that it would work? Keep us posted.
Muscleshop said:
another member here reported that he ordered this car charger (actually for an iPad) and that it DOES work. http://www.dealextreme.com/details.dx/sku.45227
Just take the cord and use it
I ordered one today, along with an iPad dock (hoping it works)...I will update this post as needed
Click to expand...
Click to collapse
The charger probably works, the cable it's a no no unless you change your streak port to fit an ibrick plug.
Hope he doesn't get flooded with requests...
http://forum.pocketables.net/showthread.php?p=63112
Looks like someone may have found an alt source for cables. They expect a sample from their supplier next week and may be making a bulk order shortly there after - last I heard it was 3 cables, AC adaptor, car adaptor = $30.
Muscleshop said:
another member here reported that he ordered this car charger (actually for an iPad) and that it DOES work. http://www.dealextreme.com/details.dx/sku.45227
Just take the cord and use it
Click to expand...
Click to collapse
No - that is NOT what I reported.
That USB charger does work with the Streak - but you need to use the Streak's USB cable to connect it.
The iPad has a completely different USB cable to the Streak ! The cord that comes with the car charger is to fit the iPad, not the Streak - so you can just throw it in the bin.
http://m.wikitree.co.kr/mobile_view.php?ar_id=17134&u_id=148&part=&search=
The picture showing the Dell Strea sync cable on the website linked above seems to indicate in its caption that the same cable could be used for a Zune HD (I say seems as I don't read Korean).
Would someone be able to verify that a Zune HD uses PDMI (and the same 30-pin connector) and so possibly ZUne cables may be an alternative?
sejtam said:
http://m.wikitree.co.kr/mobile_view.php?ar_id=17134&u_id=148&part=&search=
The picture showing the Dell Strea sync cable on the website linked above seems to indicate in its caption that the same cable could be used for a Zune HD (I say seems as I don't read Korean).
Would someone be able to verify that a Zune HD uses PDMI (and the same 30-pin connector) and so possibly ZUne cables may be an alternative?
Click to expand...
Click to collapse
Zune HD is 24 pin and streak is 30 pin
http://www.allpinouts.org/index.php/Microsoft_Zune
Thanks to meralias from irc
I posted a solution here without having to look for new cables or sodering usb chargers.
http://forum.xda-developers.com/showthread.php?p=10634108&highlight=car+charger#post10634108
Basically, it seems that firmware dictated how the usb cable charged. Rooted my 1.6, and flashed up to Stock 2.2 released by Dell for its unlocked units. I'm unsure if the earlier versions (2.1) would work too. Anyhow, no longer had any problems and could charge in my car just fine without overheating. Make sure whatever usb car charger you get, that the port has at least 1A of juice coming out. Good luck!
Nomgle said:
No - that is NOT what I reported.
That USB charger does work with the Streak - but you need to use the Streak's USB cable to connect it.
Click to expand...
Click to collapse
Whoops. Extremely sorry about my mis-read guys/gals.
Yesterday, I took a trip down to B&N to get a new charger since I'm still under warranty. (This is my second NC charger btw) The end that plugs into the nook just comes loose and wobbles up and down. This has happened both times (Don't know if it's just me or what).
The first time I went in, I just had to prove that I had a NC and I got my charger for free and it was as easy as that.
The second time however, the guy at B&N was a total prick. He had to look up my serial number and this and that, and he said the only way to find it was within the software (to identify that i bought it from B&N since best buy and walmart now sell it).
So I was a bit worried (I'm running Nookie Froyo 0.6.8 haha).
So the guy just kept my nook on the charge til we could boot it up to "find the serial".
Once it was booted up, this guy was just blown away. He was so impressed by the custom rom and the fact that I was just running A2.2 that his whole attitude changed.
After that it was like "wow man, you really know your stuff" "that's so cool!" "Let me see what I can do about a charger for you!" and so on.
In the end I got 2 new chargers. 1 In the mail from B&N customer service, and one in store once they get their shipment.
Moral of the story, The whole "Warranty is void" stuff doesn't really matter if the guy at B&N thinks you have an awesome device.
Oh, and for future reference for those of you who don't know, you can locate the serial number within the Micro SD Card slot. (as long as you have that, then you have a warranty)
Glad you had a good experience, my wife had the total opposite.
Same issue, my thoughts are that the mini-USB charging port that they use is longer than a "standard" plug port, thus the leverage issues causing the connector to easily bend out of whack.
Anywho, so my wife takes in the non-recharging nook and cord, and I had put the stock image back on but didn't know that I needed to do the 9-reboot system image refresh, so there were still some rooted elements on the phone.
Worker drills down into the "extras" menu and sees the rooted apps still on the device, then proceeds to berate (with a manager standing behind her!) my wife on how rooting the nook voided the warranty and how what she was tired of "people tampering with their machine and then asking us to fix everything" for 5 minutes in a voice loud enough for half the store to hear.
Needless to say my wife (a non-techie) was extremely embarassed and upset. She at least had the presence of mind to ask the employee to try out the cord on one of the store nooks and (surprise surprise!!) it didn't work!
Since the nook wasn't the issue the store replaced the cord (wonder if this is a recall-worthy issue?) and my wife left. I have since sent a letter to the regional manager expressing my disappointment at how she was treated, but wanted to give a word of warning that if you suspect the cord just take the cord itself into the store and ask them to try it on one of their in-store devices rather than have to deal with irate and rude salespeople for an unrelated issue.
Oh man, that is EXACTLY what i was afraid of.
That really sucks that your wife had to go through that. I can only imagine how my girlfriend would have handled that. (and me when she got home :| ) haha.
The guy i talked to at B&N said that he even wanted me to show his supervisor and that she had wanted 2.2 on her NC as well.
I even left my contact info for them to reach me if they ever wanted me to do so for their nooks.
I'm just glad it went over so well because it's not likely to happen most of the time.
And I think you're totally right about the length of the charger. It IS too long and it makes it easy to bend to become lose and break!
Cstanner17 said:
Moral of the story, The whole "Warranty is void" stuff doesn't really matter if the guy at B&N thinks you have an awesome device.
Oh, and for future reference for those of you who don't know, you can locate the serial number within the Micro SD Card slot. (as long as you have that, then you have a warranty)
Click to expand...
Click to collapse
That's a great story. I'm glad it all worked out.
I had to return my nexus one and it had an unlocked boot loader. People say a lot about "warranty" without actually reading it. And a lot of haters will tell you its void cause they never took that step.
Most of the time if the problem has nothing to do with rooting or if it's a hardware problem you're good
oldweasel said:
Glad you had a good experience, my wife had the total opposite.
Same issue, my thoughts are that the mini-USB charging port that they use is longer than a "standard" plug port, thus the leverage issues causing the connector to easily bend out of whack.
Anywho, so my wife takes in the non-recharging nook and cord, and I had put the stock image back on but didn't know that I needed to do the 9-reboot system image refresh, so there were still some rooted elements on the phone.
Worker drills down into the "extras" menu and sees the rooted apps still on the device, then proceeds to berate (with a manager standing behind her!) my wife on how rooting the nook voided the warranty and how what she was tired of "people tampering with their machine and then asking us to fix everything" for 5 minutes in a voice loud enough for half the store to hear.
Needless to say my wife (a non-techie) was extremely embarassed and upset. She at least had the prexsence of mind to ask the employee to try out the cord on one of the store noos and (surprise surprise!!) it didn't work!
Wince the nook wasn't the issue the store replaced the cord (wonder if this is a recall-worthy issue?) and my wife left. I have since sent a letter to the regional manager expressing my disappointment at how she was treated, but wanted to give a word of warning that if you suspect the cord just take the cord itself into the store and ask them to try it on one of their in-store devices rather than have to deal with irate and rude salespeople for an unrelated issue.
Click to expand...
Click to collapse
This never happens to me or my wife . I have a talent for embarrassing purple in public. One I almost never get to use since I believe people shouldn't be treated that way. I would have probably taken a trip down there to chat with them. Good job on the letter and keeping your cool. This was all done In front of the manager? And what is their machine? It wasnt "ours" on the receipt....
One thing I noticed over the weekend on a car trip - it seems that the charger from my droid works just fine on my Nook (though not vice-versa due to the prong length), so if they give you warranty hassles you might have a cord lying around to use as a backup.
My charger is doing the same thing. I have had my nc since saturday, the plug was already bent slightly. I thought ok, it must be that way on purpose until sitting with it charging and my hand bent it back the right way. Recall sounds about appropriate. I think if it gives up. I will pay the 25 bucks to avoid such cases... you never know how they are going to react to the warranty/rooted thing.
I did have a similar scare with my phone. It was severly tweaked. The screen went wacky and when i called to get an insurance replacement, they sent a warranty replacement instead. Needless to say i was never so glad that they acidentally sent the replacemet to california rather than colorado. In the extra trip time, my phone died completely and i still haven't been charged for the warranty/rooting issue
Whew...
Moral is, I have had my NC for less than a week and may need a new charger soon...
Sent from my Nook Color using taptalk
A standard Micro USB charges the Nook just fine, just takes a little bit longer then the Nook cable. I keep the nook one by my bed, and just use the cable that came with my Samsung Moment for my desktop/laptop.
Nburnes said:
A standard Micro USB charges the Nook just fine, just takes a little bit longer then the Nook cable. I keep the nook one by my bed, and just use the cable that came with my Samsung Moment for my desktop/laptop.
Click to expand...
Click to collapse
Does the standard cable have the neat glowy bit? Though I agree its a good substitute when you need a new one. They should fix their **** and not use our rooting as an excuse.
Nburnes said:
A standard Micro USB charges the Nook just fine, just takes a little bit longer then the Nook cable. I keep the nook one by my bed, and just use the cable that came with my Samsung Moment for my desktop/laptop.
Click to expand...
Click to collapse
Yea i do the same. I bought some cheapos from Monoprice.com and they work excellent.
and for those of you that have not heard of monoprice. I ordered 4 10 foot gold plated connectors, w/ ferret magnet HDMI cables, and 4 10 foot Micro USB cables for 30bucks shipped.
Shameless plug but saving money is good.
-RioT- said:
Does the standard cable have the neat glowy bit? Though I agree its a good substitute when you need a new one. They should fix their **** and not use our rooting as an excuse.
Click to expand...
Click to collapse
I'm telling you right now if i need to replace my USB cable i'm walking w/ an old one and walking out with a new one. The USB cable has nothing to do with the rooting process. nor the rooted device. It's completely a defective part regardless of the condition of the device.
Nothing like lousy customer service to upset your customer base. When you receive lousy service you're more likely to talk about it with family and friends then you are if you receive good service. That's not to mention the fact that your spending money in their store/place of service is what pays their salary.
Good for you for writing to the regional manager and calling the employee and manager out on their lousy service.
amstarshine said:
Nothing like lousy customer service to upset your customer base. When you receive lousy service you're more likely to talk about it with family and friends then you are if you receive good service. That's not to mention the fact that your spending money in their store/place of service is what pays their salary.
Good for you for writing to the regional manager and calling the employee and manager out on their lousy service.
Click to expand...
Click to collapse
lol so true. Look ad this thread for example. It was actually about a god experience but one bad employee (and a bad manager) set off a chain of ugly.
For some reason these types of employees have this mindset that they are helping the company's bottom line by pulling this kind of stuff when it comes to returns, exchanges, warranty. In reality...this kind of treatment is exactly why people start boycotting stores and taking their business elsewhere.
Like they say...don't bite the hand that feeds you.
come on guys just read all the threads on here about people returning their 'broken' nooks to b&n after they screwed them up.
obviously this person had too many bad experiences and took it out on someone they shouldn't have.
just try to think about what these people have to deal with every day before you get all judgmental.
lafester said:
come on guys just read all the threads on here about people returning their 'broken' nooks to b&n after they screwed them up.
obviously this person had too many bad experiences and took it out on someone they shouldn't have.
just try to think about what these people have to deal with every day before you get all judgmental.
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When you work in customer service you can't go all ape**** on someone just because you had a bad day. That's just not a valid excuse. Either you give them what they want or you deny them in a courteous and respectful manner. If they don't accept your answer that's what your manager is there for. In this particular scenario, it sounds like the manager was already there. But regardless...you should never put yourself in a position where the customer can say that you were treating them poorly. Even if you were correct in your assessment of the situation, things can still go bad for you.
If you can't keep your cool, you probably don't want to have a job where you have direct interaction with customers.
My job is nothing but customer service all day. Do I deal with people who drive me nuts and try to advantage of me? Of course! But that doesn't mean I let them know that. There are professional ways to handle those types of situations and then there are the ways that get your company talked about in a negative manner on forums such as this.
I'm not judging. I have over 20 years of customer service experience. I know what good service is and what it means. It's what keeps people coming back to the place you work. It's what pays your salary at the end of the day. That and honesty.
Let's be honest here...do you keep going back to places of business where you get lousy service time after time after time? Most people don't.
I see a thread in China Forum that report Nexus 7 burn out when charge overnight.
I suggest the author of this thread to report local ASUS and claim for free exchange if it is factory defect.
Original thread here (http://tieba.baidu.com/p/1903068351) and you can just check the photos of dead Nexus 7.
Before everyone gets cared, in most cases this has to do with a malfunctioning adapter giving too much power to the tablet.
So I guess he was unlucky with a malfunctioning charger or using a chinese 3th party charger which also explains quite a bit.
In the prictures you see in the link, the problem started at the accu entry which also shows that it had to do with overpowering.
So I suggest to prevent using custom 3th party power adapters or your tablet migth end up like that, still a rare case since the power it had to get should normally already burned away the power cable itself before it even charges the tablet :/
But the problem also might be in the accu itself which means you just can suddely get a burned out tablet yourself
Anyway we'll hear more about it when teher are more cases if there aren't any more cases of burned nexus 7's I guess the problem wasn't that big and just a single fabrication malfunction in the tablet, power adapter or 3th party power adapter.
WOW! What a horrific sight. I really hope this is an isolated case related to a bad home electrical grid.
But since it's the only case, I guess it is.
I'd say the fault is in the battery. I'cant see the charge control IC failing and allowing over voltage/current through to the battery. The SMB 347 claims to have:
Status/fault indicator
Battery/IC thermal protection
Short circuit/UV/OV protection
Charge termination safety timers
I would cry if I woke to my nexus looking like that
Author claim that he use original ASUS Adapter.
Anyway, I advise him to report to local ASUS and investigate the reason. If it is factory fault then he can get the replacement. BUT, I hope it is just isolated case too.
I will follow this thread since I am Taiwanese and can read that thread.
QUOTE=seahorsepip;32456727]Before everyone gets cared, in most cases this has to do with a malfunctioning adapter giving too much power to the tablet.
So I guess he was unlucky with a malfunctioning charger or using a chinese 3th party charger which also explains quite a bit.
In the prictures you see in the link, the problem started at the accu entry which also shows that it had to do with overpowering.
So I suggest to prevent using custom 3th party power adapters or your tablet migth end up like that, still a rare case since the power it had to get should normally already burned away the power cable itself before it even charges the tablet :/
But the problem also might be in the accu itself which means you just can suddely get a burned out tablet yourself
Anyway we'll hear more about it when teher are more cases if there aren't any more cases of burned nexus 7's I guess the problem wasn't that big and just a single fabrication malfunction in the tablet, power adapter or 3th party power adapter.[/QUOTE]
Attached Photos
I attach photo here.
Anyone willing to test if the nexus 7 ends up the same if you put it into the microwave?
seahorsepip said:
Anyone willing to test if the nexus 7 ends up the same if you put it into the microwave?
Click to expand...
Click to collapse
I will soon as I get done putting it through the dousing it with kerosene, setting it on fire and having it wrestle a bear test.
Was the tablet rooted and severely overclocked? That could cause overheating too.
Too much OC!!!
Scary images no doubt
this could be related to those who have had there nexus 7 make a hissing sound then stop Functioning.. So i wonder if this is just the first unlucky person..I so hope its isolated case. Nobody Needs a fire in there home.. I never charge my devices over night never leave any type of electronics that use a transformer cable plugged in...
I hope that asus steps up and replaces this and checks to insure this is not going to happen to someone else...
Buy a Nexus 7, get a smoke-detector free? Lol!
I shouldn't be kidding around. I just bought a Nexus 7 last week.
Nate2 said:
Was the tablet rooted and severely overclocked? That could cause overheating too.
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Probably just rooted. This happens to most people who root. That's why I jailbroke mine instead.
jcsugrue said:
Probably just rooted. This happens to most people who root.
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Yeah whatever
My 3rd nexus 7 had something similar happen to it!
Except, mine got really hot, and died but it didn't melt!
jcsugrue said:
Probably just rooted. This happens to most people who root. That's why I jailbroke mine instead.
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Click to collapse
Ah, makes sense. Good thing I didn't root mine, I simply unlocked with iTunes on Linux
In all seriousness though, I too hope this is isolated. Would rather not want my Nexus 7 to inevitably do this at some point...
I thiks it's the same like the story with S3 - burned in the microwave to make a scandal.
Followup: Asus China promise to replace the unit
The author said that China Asus has promised to replace one new N7 within 2 weeks. ASUS mau investigate this damaged unit to find out the fact.
Oh dear, I don't know what Id do if I woke up to that, that is horrific.
I hope this is isolated and doesn't start happening to others.
Also I would like to know the setup of his tab, Overclock, Root, What apps he was using, how he was using his tab, how he was charging it, was his wall port dirty (not actual dirt the term "Dirt") etc
Today we’re looking at the Zip Mini Touch-n-go by The Joy Factory. Here's a link to the review with all links to buy product and accessories
The Zip Mini is a charging station that uses magnetic “zip tail” plugs to inductively charge your devices without bulky cases or any modification to your phone or tablet. Many have wanted the functionality of Apple's Magsafe laptop charging magnetic adapter in Android tablets and smartphones for years. For whatever reason though, nobody has been brave enough/smart enough to make the jump yet. Is the Zip Mini the answer to our prayers? Read on...
Click here to see a SUPER FUN video slideshow of the Zip Mini Touch-n-go
Main advantage: mimics wireless charging's ease without modification, outputs 2.1amps to charge a tablet or galaxy note 2, relatively cheap
Main concern: can't charge other device's if charging a tablet, short cord length, can disconnect at times
Unique features: magnetic charging attaches without effort and just works
We've reached a point with smartphone's where wants become reality everyday. Do you want to talk to your phone and tell it to remind you to meet Joey for coffee on Tuesday? Okay. Do you want to have your phone unlock your front door without even removing it from your pocket? Sure thing. Do you want your phone to just be charged without any effort from you? Not so fast buddy!
The promise of true wireless charging is still struggling to be. Companies fight silently in a cold war deciding who will be the true wireless charging standard for years to come. Of course Apple will have to be different and even after a standard is declared. They'll come out with AppleCharge wireless accessories that they'll slightly change every six months. The wanting masses will happily pay $45 a pop for a special AppleCharge to AppleCharge S adapter for each and everyone of their accessories. The Android world has it's own version of Apple's dirty tricks in the form of Carriers vs. manufacturers. Verizon will do things like intentionally disable wireless charging on the Samsung Galaxy Note 2 so that they can sell more of their DROID branded phones that have Qi wireless built in. The point is, you're a bit out of luck at this point. Though there are working versions of wireless power, there will be so many changes coming up that most every purchase you make will be a paperweight within a couple of years. How can you get some of the functionality of wireless charging without opting in to the losing endeavor of Apple vs. Everyone vs. your wallet? The Zip Mini is a start.
The Zip Mini is a small disk a little bigger than a hockey puck. The top shows a circular indicator light and four “dimples” with tiny metal contact points. These each accept a magnetic power disk on a 2” cable that then connects to your micro or mini usb device as well as any apple product. A single micro usb input around back accepts a power adapter that will supply enough juice to charge up to 4 devices. The important distinction though is “UP TO.” The UP TO goes out the window if you're charging an iPad or other tablet that draws 2.1amps of power. Most smartphones will allow you to charge two at once. Apple iPod’s and other low energy devices can utilize the full four charging ports at once but don't count on that every time.
If you're careful about your devices, this is a great system. If you know what will work and what won't after careful trial and error, this can be a reliable charging option. If you don't have the patience to adapt yourself to this way of charging, then move on instead of bad mouthing something you didn't give a real chance to. The charging cables, called “zip tails” are very short, which is a double edged sword. Short enough to possibly leave them attached to your phone throughout the day (but that probably isn't practical because they'd get snagged and break pretty quickly) but too short to use your phone while it's charging without disconnecting the power. The magnets hold well enough but I wouldn't mind a little more strength. I see an ideal use for the zip mini that unfortunately joy factory hasn't planned for, wall mounting. For this to have the best chance to succeed, neither device can move or else you'll risk disconnecting the cable without knowing it and reaching for a dead phone in the morning. Since Joy Factory didn't include mounting holes on the bottom, I plan to use Velcro to attach the disk to the wall near a wall mounted cradle. With the proper spacing and careful mounting of both the Zip mini and my wall cradle I'll have the zip as it should work. All I will need to do is place the phone in the cradle and the magnet will automatically find the charger. No chance of dislodging overnight and truly simple usage from day to day.
I only wish that the charging ports were a little more sunken in or molded to allow the charging disks to only connect in one way. As it stands, the magnets find the charger about 90% of the time. The other times it can be slightly off-centered or partially connected which means no juice. No juice means no fun.
Thank you again to The Joy Factory for supplying their product for review.
Alternatives: None that I've seen that function the same
What's in the box: carrying pouch, Zip Mini charging disk, power adapter, micro usb and apple 30 pin “zip tails”, Lightning to micro USB adapter for iPhone 5
How much:
Manufacturer - $49.95
Amazon - $36.99
Google pricing
Additional Zip Tails – depends on tip. Anywhere from $10.99 to $15.99
Is it worth buying: If you have the patience to learn how to approach this it can be a very convenient and usable charging solution.
If you haven’t already, click here to see a video slideshow of the Zip Mini Touch N Go
ENJOY YOUR GADGETS!
I guess I just don't understand this product, what's is the point?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
LittleRedDot said:
I guess I just don't understand this product, what's is the point?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
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It has to be a joke this literally doors nothing.
Sent from my SCH-I605 using xda premium
joshm.1219 said:
It has to be a joke this literally doors nothing.
Sent from my SCH-I605 using xda premium
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Yeh, I don't see the point either. Its as though they didn't know if they should go wireless or cabled, so instead they went half and half.
I wrote up 2 nice counter reviews but it would let me post them, just said I didn't have authorization to post. Strange, almost as strange as this product.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Doesn't make much sense for a phone to be sure, but I've actually started using it with a couple of tablets that I keep around the house. Don't mind having the cable attached always because they stay in the house for gentle use. Nice to be able to just hover over and more often than not it catches in the right spot and charges faithfully. Almost kind of not quite wireless
snapz54 said:
Doesn't make much sense for a phone to be sure, but I've actually started using it with a couple of tablets that I keep around the house. Don't mind having the cable attached always because they stay in the house for gentle use. Nice to be able to just hover over and more often than not it catches in the right spot and charges faithfully. Almost kind of not quite wireless
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Click to collapse
You're not seriously saying that this is better or easier that just plugging the phone/tablet into the wall? And this isn't almost kind of not wireless anything, it Is Wired, period. The only advantage I can see is if you had just lost your eyesight and had not learned how to feel a plug into a socket, it would be nice to be able to "zip" the magnetic wire to the charger. But for anyone who can see this is an expensive extra step.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
LittleRedDot said:
You're not seriously saying that this is better or easier that just plugging the phone/tablet into the wall? And this isn't almost kind of not wireless anything, it Is Wired, period. The only advantage I can see is if you had just lost your eyesight and had not learned how to feel a plug into a socket, it would be nice to be able to "zip" the magnetic wire to the charger. But for anyone who can see this is an expensive extra step.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
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Click to collapse
The benefit is less wear and tear on the micro USB slot. That is the main reason that I want wireless charging to start. Constant plugging and unplugging and manufacturers design the micro USB slot to fail because most will be bullied at the store and just upgrade.
Again, I'm not saying it's for everyone, the decreased wear and tear is worth it in my eyes. A failed micro USB slot killed my HP touchpad, had I been using this device, that might have been prevented or at the very least delayed.
Of course, if I had my druthers Verizon wouldn't be a group of evil so and so's that intentionally covered up functioning wireless charging hardware in their version of the Note 2. They did do that though, so we continue to search for something that might help to fill the void without having to modify the phone and void warranty replacements.
That's the silliest thing I've heard. You still have to plug this zip thingy into your usb. Are you telling me that you walk around all day with this zip thing hanging off your phone? And for the price of this system I would rather take the chance that my usb fails and have the phone replaced under warranty, and that's assuming your usb would even fail and from what I've been reading sammy sorted out this issue with the note 2.
I know it sucks that Verizon took away hassle free wireless charging, but you can't honestly tell us that this is a step in the right direction?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
LittleRedDot said:
That's the silliest thing I've heard. You still have to plug this zip thingy into your usb. Are you telling me that you walk around all day with this zip thing hanging off your phone? And for the price of this system I would rather take the chance that my usb fails and have the phone replaced under warranty, and that's assuming your usb would even fail and from what I've been reading sammy sorted out this issue with the note 2.
I know it sucks that Verizon took away hassle free wireless charging, but you can't honestly tell us that this is a step in the right direction?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
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I don't think you're actually reading what I'm writing. I said it's impractical for phones. Makes sense for my tablets that I keep around the house. HP touchpad I mentioned is specifically no longer being made which means no replacement.
I don't work for this company though, I feel we're spending too much time talking about the product. Take it or leave it. Let's get on with our lives.
snapz54 said:
I don't think you're actually reading what I'm writing. I said it's impractical for phones. Makes sense for my tabletsI keep around thoe house. HP touchpad I mentioned is specifically no longer being made which means no replacement.
I don't work for this company though, I feel we're spending too much time talking about the product. Take it or leave it. Let's get on with our lives.
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Click to collapse
If it's impractical for phones (I agree), why are you posting it in a phone thread? Kind of a contradiction, don't you think? And for the record, that was the most annoying video slideshow I've ever seen because of the terrible music. Zippity do dah? Really....
PS: If you post a long review thread about a product, the whole point is to talk about it. What else would you be talking about? I'm sorry, but you really make no sense, much like what this thread is doing in the Note 2 section (because the Note 2 is a phone).
snapz54 said:
The benefit is less wear and tear on the micro USB slot. That is the main reason that I want wireless charging to start. Constant plugging and unplugging and manufacturers design the micro USB slot to fail because most will be bullied at the store and just upgrade.
Again, I'm not saying it's for everyone, the decreased wear and tear is worth it in my eyes. A failed micro USB slot killed my HP touchpad, had I been using this device, that might have been prevented or at the very least delayed.
Of course, if I had my druthers Verizon wouldn't be a group of evil so and so's that intentionally covered up functioning wireless charging hardware in their version of the Note 2. They did do that though, so we continue to search for something that might help to fill the void without having to modify the phone and void warranty replacements.
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Click to collapse
I mean there's a lot bull in this post other people have pointed out, but I will mention if you're that anal about the condition of your micro usb port we have replaceable batteries. I can count on my hands the number of times I actually plugged this phone in.
Sent from my SCH-I605 using xda premium
snapz54 said:
I don't think you're actually reading what I'm writing. I said it's impractical for phones. Makes sense for my tablets that I keep around the house. HP touchpad I mentioned is specifically no longer being made which means no replacement.
I don't work for this company though, I feel we're spending too much time talking about the product. Take it or leave it. Let's get on with our lives.
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Click to collapse
Sorry Phil, but you asked for it I just visited your tech review column in Examiner from your link, and from one reviewer (you can check out all my work from the last 5-6 months in my signature link) to another - the difference of posting in online newspaper/magazine versus a forum with 5+ million subscribers is that you get an instant feedback and opinions of the users. People don't just read a column, but take every post as a thread to open a discussion, to express their opinion, and to "talk about the product". Don't take it personally. You did make a valid point of how you used it in your case with HP tablet. For sure it fails with Note 2 or any other smart phone, and perhaps your review has a place in here to stir people with Note 2 away from this product
I do have to agree about being upset with VZW handicapping N2 by eliminating wireless charging, and I was happy they brought it back in S4 (in my S4 review I specifically pointed that out).
Also, as a comment about slideshow. I noticed you do that with every review, which is probably easier than actual YT video. I guess it's just your signature style, just like I take a ton of pictures with every review I do. I post a detailed write-ups and embed a lot of pictures. Some people hate reading and just need cliff notes with a few bullet points, others skip straight to the pictures. Whatever their preference, I respect that and try to make everyone happy As part of instant feedback to your review people are not digging it because they expect a glorious video with lots of talking and hands on test. Again, don't take it in defensive way, that's just a feedback from our readers. Oh, and I'm sure Opasha meant in his comment that your music was "too happy" for his taste
I think all this feedback is great, and if I were you I would forward this link directly to a company. That's what I do with all my reviews. Vendors need to know what real customers think about their product. Otherwise they will never improve.
@vectron: He should change the annoying music to something really simple or at least not as annoying, and people will take his slideshow more seriously. I mean that on a productive/constructive level. I made no comments on his review skills or the pictures. Those are all excellent. He just needs to kind of get a clue or wake up a little if he wants to move forward with his life as he so put it.
also, to add to why the music is actually annoying, look at the comment in his other thread. truthfully, no one, especially any company/vendor will take him seriously because of it:
apallohadas said:
Man, please take this as useful constructive advice. Ditch that music that seems to be your trademark.
It's awful and annoying. 10 seconds in on both of your videos and I'm rushing to close the window.
The product isn't getting seen if I'm closing the window because of the 'cute' music.
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Not to mention the Web page, review write up, and video say the exact same things in the exact same way. I watched the video thinking I would gain more insight into the product only to have been hit in the face with the exact same words as I had already read twice.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
I would never buy this for my Note 2, but I might CONSIDER it for my Asus Infinity. Only way I'd by this for my Infinity though is if it was around $20-25, and I wouldn't pay a penny more! Even with a $20 price tag, I honestly still don't believe I would purchase one. I'm not doubting that your TouchPad's charging port failed, but in my 15 years of owning mobile phones I've never had a charging port fail in any way. With that in mind, I really don't see why I'd ever purchase one of these.....
Anyway, thanks for sharing this product with the community. Helps us all decide if we do or do not like/want a product.
SwiftKey'ed from my White Sprint Note 2 using XDA Premium
I appreciate your words Vectron.
For you and everyone else, rather than choose what I think you will and won't like, I'd rather just be able to post anything up here as long as it is compatible with the Note 2. That way you can have a reference point in your head. I have no stake in your love of the product. If you want to say it's a terrible product, I applaud your personal take on it. I just want to present information without telling you what to like and dislike. If it fits your need than I'm happy I could show you a little closer look then you might of seen otherwise. If it's not for you, you can just let it be buried on the site and I'll post another review soon of a product that hopefully suits you more fully. I really am just trying to offer information and sometimes being able to now that this product isn't for you is a useful thing to know.
Regarding the same info posted, I figure some people will look here, some on the site, etc. I post the info here for those that want to just read and go. I post the link to the video for those that want to see the pictures and be done with it. I post the link to the site because I've already hyperlinked all of the necessary pages and info within that and it's a pain to redo it on the forum as well when the work was already done there. My hope is that you'll decide which one suits you best and then use that approach from now on. If the forum post is enough than use just that please.
I appreciate all of the constructive criticism. It's nice of you all to take the time out of your day to help me do a better job of showing you these products. I read and consider everything that you say.
The music in the videos... I'll repost what I said in the other thread.
The opening with the choir type voices is from an everclear song from the album so much for the afterglow.
Otherwise, for every product reviewed, I try to pick a song that has something to do with the product or it's name. It's just a fun little touch. So for the samDOCK review the song is hickory dickory DOCK, which is a child's nursery rhyme. It's just a goofy little added touch and you can always mute and just look at the pictures if the music is bugging you. I was this close to doing a death metal cover of hickory dickory dock but I couldn't find a clear enough recording.
This review was for the Zip Mini and I did the song "Zipity do dah" I always try to find a violin or guitar cover that is more subtle but for some it's difficult.
I reviewed a wireless charging dock the other day and I used the song, "I've got no strings" from Pinocchio. "I've got no strings, to hold me down" no wires, wireless charging, you get it. Just a fun little touch.
They aren't always kids songs.
LittleRedDot said:
I guess I just don't understand this product, what's is the point?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
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Click to collapse
I agree. Doesn't seem very useful or practical...
I noticed pretty much right away that it is not a very pleasant experience plugging the device in, the cable doesn't fit super well and seems to take too much force, that mixed with the tear down and seeing that the port is on the same board as everything else worries me...
https://www.ifixit.com/Teardown/Nexus+6+Teardown/32877
Because of that I am pretty sure I will be returning this phone tomorrow and picking up something else I can't have a non fixable device that already seems destined to break.
Although mine micro usb seems okay for now i find this interesting. Do you guys think that the usb is unfixable without replacing the board? I had usb issues with my old HTC Desire HD and nexus 4. It was really annoying and I don't want to experience this again.
If you're worried, you could get a Qi charger to avoid using the USB port every time you charge it. The only time I ever had a problem with the USB port was with the Diztronic case since it interferes with the plug on the USB cable. It would cause it to easily come unplugged. With my supcase there's no problem at all.
The cable that came with the phone is tight and has weird fit for me. Other cables have been fine. I use a Samsung cable with my turbocharger now otherwise my qi charger.
with wireless charging and wireless file transfers using a file Explorer app, I've not plugged the device up yet.
The cable and USB port on mine are fine. I'm used to the hard to plug in G3 so this is extremely easy in comparison. I've had my Nexus 6 since it was delivered on 11/17 and it was made on 10/21 so I would give yours a chance.
The port on my N4 got broken too after about 18 months. Because it was a separate board it was easy to replace. Maybe you can desolder it on the N6, but you need some skills for it. Or a good friend
FuPete said:
The port on my N4 got broken too after about 18 months. Because it was a separate board it was easy to replace. Maybe you can desolder it on the N6, but you need some skills for it. Or a good friend
Click to expand...
Click to collapse
Or just get an extended warranty which would cover it. If you get moto care you can get it replaced up to 3 times for user damage in 2 years.
Pilz said:
Or just get an extended warranty which would cover it. If you get moto care you can get it replaced up to 3 times for user damage in 2 years.
Click to expand...
Click to collapse
Unfortunately I bought the phone from ATT not Motorola and as far as I have heard I cannot get moto care on it. Also ATT insurance is useless because by the time it breaks and I have so much invested into the phone I would still have to pay over 200 for the deductible.
whoamanwtf said:
Unfortunately I bought the phone from ATT not Motorola and as far as I have heard I cannot get moto care on it. Also ATT insurance is useless because by the time it breaks and I have so much invested into the phone I would still have to pay over 200 for the deductible.
Click to expand...
Click to collapse
Yeah that's true Square trade is slightly cheaper than that.
whoamanwtf said:
Unfortunately I bought the phone from ATT not Motorola and as far as I have heard I cannot get moto care on it. Also ATT insurance is useless because by the time it breaks and I have so much invested into the phone I would still have to pay over 200 for the deductible.
Click to expand...
Click to collapse
I didn't purchase my Nexus 6 from Motorola, and I was able to purchase MotoCare online for it. $129 up front, and only $35 deductible, up to 3 claims.
PaisanNYC said:
I didn't purchase my Nexus 6 from Motorola, and I was able to purchase MotoCare online for it. $129 up front, and only $35 deductible, up to 3 claims.
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Click to collapse
I thought it was $39? I haven't looked at my moto care policy since I bought it but its a good deal.
Thank god I have JUMP from T-Mobile. Free manufacturer lifetime replacements!
That would be nice if I could...
PaisanNYC said:
I didn't purchase my Nexus 6 from Motorola, and I was able to purchase MotoCare online for it. $129 up front, and only $35 deductible, up to 3 claims.
Click to expand...
Click to collapse
When I go to the purchase Motorola care site the pull down options only has Nexus 6 (Purchases from motorola.com) as an option.
I love the way the USB clicks in place. Insert from an angle that is below the phone rather than straight on and it goes in easy peezy!
whoamanwtf said:
When I go to the purchase Motorola care site the pull down options only has Nexus 6 (Purchases from motorola.com) as an option.
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Click to collapse
You are on the wrong page. PM me if you are interested. I don't want to take this thread off-topic any more than it is lol
whoamanwtf said:
I noticed pretty much right away that it is not a very pleasant experience plugging the device in, the cable doesn't fit super well and seems to take too much force, that mixed with the tear down and seeing that the port is on the same board as everything else worries me...
https://www.ifixit.com/Teardown/Nexus+6+Teardown/32877
Because of that I am pretty sure I will be returning this phone tomorrow and picking up something else I can't have a non fixable device that already seems destined to break.
Click to expand...
Click to collapse
Got mine exchanged today due to a faulty USB
ricey1986 said:
Got mine exchanged today due to a faulty USB
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Did it fix the issue or are you still having problems? Just got mine and like others the cord has more give to the right. Debating if it is worth it to trade it in...
whoamanwtf said:
I noticed pretty much right away that it is not a very pleasant experience plugging the device in, the cable doesn't fit super well and seems to take too much force, that mixed with the tear down and seeing that the port is on the same board as everything else worries me...
https://www.ifixit.com/Teardown/Nexus+6+Teardown/32877
Because of that I am pretty sure I will be returning this phone tomorrow and picking up something else I can't have a non fixable device that already seems destined to break.
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That's the same way that ALL microusb ports are.
Microusb is literally, the WORST plug configuration ever supplied. They are extremely fragile.
The good news is, that you don't need the microusb port for *anything*.
Its got wifi for transferring data.
It has a wireless charging coil.