Database Develop

[Q] HTC White Screen - Bricked?

I have searched here and Google but can't seem to find the exact problem that I am having. Most similar issues are with different phones and I haven't found any solutions for the HTC Hero. I have been rooted for a couple of months and using CM6 (stable and nightlys) without any problems whatsoever. I have (had?) Clockwork recovery. My phone was running perfectly this morning and the battery was pretty low (down to 10%) so I pulled it and put in a fully charged battery. Now my phone won't boot past the HTC white screen. I can boot into HBoot ONLY (three skateboarding androids) and the screen shows:
HERC XC SHIP S-ON
HBOOT-1.47.0000 (HERO20000)
TOUCH PANEL-SYN0104
RADIO-2.42.01.04.27
Mar 1 2010, 16:02:39
I have tried all the options on HBOOT and can get into FASTBOOT but am unable to reset device, go into recovery, etc. It just goes back to the white HTC Screen after choosing one of these options and never boots up. I've tried with the SD card in and with it out. I even tried to RUU with the .5 Sprint official release but when I run it, the program said my phone was not found and told me to make sure it was plugged into the computer which of course it was. I also tried to run the RUU in FASTBOOT USB mode but still receive the same error.
When I run adb shell on my PC it says the device was not found. When I'm stuck on the white HTC screen if the phone is plugged in to the computer and I unplug the usb from the phone it vibrates 5 times quickly and the screen goes off, but the green notification light is blinking. From this state I am unable to power up the phone at all without a battery pull.
I just don't understand how my phone can go from being PERFECT to FUBAR when the only thing I did was replace the battery. I'm hoping someone can help me. I am eligible for an upgrade but really don't want to spend the $$ right now for an EVO or Epic when my area will never see 4g and the extra $10 is ridiculous.
My setup prior to this morning when I pulled the battery:
Clockworkmod Recovery
CM 6 nightly (Full-73)
BFS #11 kernel
FireRat custom data partitions
And I was rooted with Universal Androot

Have you tried booting into recovery by holding Home and pressing Power? From there you could try wiping everything then reflashing the ROM of your choice.
Have you tried putting the original battery back in and just recharging it fully, then trying to boot?

chromiumleaf said:
Have you tried booting into recovery by holding Home and pressing Power? From there you could try wiping everything then reflashing the ROM of your choice.
Have you tried putting the original battery back in and just recharging it fully, then trying to boot?
Click to expand...
Click to collapse
When I hold home and press power, I just get the white HTC screen of death. When I hold volume down and press power, I get the HBOOT screen and when I try to boot into recovery from that screen it again gives me the HTC screen of death. There is no way past the HTC Screen other than HBOOT and Fastboot. I also charged the phone with the original battery as you suggested and it still did not boot up beyond the HTC screen.
This afternoon I was in the FastBoot screen and plugged my phone into the USB that was connected to my computer. It changed to FastBootUSB and I was able to run the RUU. The program said that the ROM was successfully updated but I sat there for an hour with another white HTC screen before I unplugged the USB and then the phone shut off and I got the 5 quick vibrates. I really think it's toast. RIP, it was such a good phone!

debh945 said:
When I hold home and press power, I just get the white HTC screen of death. When I hold volume down and press power, I get the HBOOT screen and when I try to boot into recovery from that screen it again gives me the HTC screen of death. There is no way past the HTC Screen other than HBOOT and Fastboot. I also charged the phone with the original battery as you suggested and it still did not boot up beyond the HTC screen.
This afternoon I was in the FastBoot screen and plugged my phone into the USB that was connected to my computer. It changed to FastBootUSB and I was able to run the RUU. The program said that the ROM was successfully updated but I sat there for an hour with another white HTC screen before I unplugged the USB and then the phone shut off and I got the 5 quick vibrates. I really think it's toast. RIP, it was such a good phone!
Click to expand...
Click to collapse
Well you'll be the first to kill it this way but I'm sorry to here that and my touch screen is almost toast so ima start a first to
Sent from my HERO200 using XDA App

rulyskull said:
Well you'll be the first to kill it this way but I'm sorry to here that and my touch screen is almost toast so ima start a first to
Sent from my HERO200 using XDA App
Click to expand...
Click to collapse
Dang, that sucks. I was torn between getting an upgrade or buying a used Hero on Ebay until I find a phone I want. Turns out my phone was only 11 months and 10 days old so I'm still under warranty. My new Hero will be here Tuesday. I'm hoping it doesn't come with the .7 update but if so, I'm hoping I can RUU back to the .5 and re-root. Anyone know if this is possible? Thanks.

debh945 said:
Dang, that sucks. I was torn between getting an upgrade or buying a used Hero on Ebay until I find a phone I want. Turns out my phone was only 11 months and 10 days old so I'm still under warranty. My new Hero will be here Tuesday. I'm hoping it doesn't come with the .7 update but if so, I'm hoping I can RUU back to the .5 and re-root. Anyone know if this is possible? Thanks.
Click to expand...
Click to collapse
Try the one click root(forget What section in here) but ima wait to get the epic or something better
Sent from my HERO200 using XDA App

Have you tried ruu'ing it?
Sent from my HERO200 using XDA App

Vandelay007 said:
Have you tried ruu'ing it?
Sent from my HERO200 using XDA App
Click to expand...
Click to collapse
Yep, I was finally able to RUU while the phone was in FASTBOOTUSB mode and the program on the PC said the ROM was updated successfully but it still never got past the HTC white screen. When I boot into HBoot by holding the volume down/power button the screen flashes a bunch of things so fast I can't read them but it seems like it says something about HCERMG Image Not Found.
The Sprint tech(?) hooked it up and tried to diagnose, install the software but couldn't either. Anyway, since it is under warranty I get a new Hero on Tuesday. I am just baffled at how this happened when all I did was change the battery. You don't realize how much you love something until it's gone. I'm currently using my old Instinct and I find myself constantly turning the screen sideways and wondering why the display won't turn.

Same issue here, (2nd time actually). Last time I was able to put the HERCIMG.zip on the root of my SD Card and then load it with HBOOT, and then I was back to stock and all was good. However since then my HBOOT was updated to 1.47 and now the HERCIMG.zip doesn't work, it says "Main Version is older!" Update Fail!
I haven't figured anything else out yet. Is there an updated HERCIMG.zip for 1.47?

SportsPT said:
Same issue here, (2nd time actually). Last time I was able to put the HERCIMG.zip on the root of my SD Card and then load it with HBOOT, and then I was back to stock and all was good. However since then my HBOOT was updated to 1.47 and now the HERCIMG.zip doesn't work, it says "Main Version is older!" Update Fail!
I haven't figured anything else out yet. Is there an updated HERCIMG.zip for 1.47?
Click to expand...
Click to collapse
Do you mind telling me what you did (twice lol) that put your phone in this unusable state? Like I said I'm not sure how this happened and don't want to repeat it with a replacement phone!

Ok, I put the HERCIMG.zip on the root of my SD Card (found it through Google and had updated 1.47 HBOOT). I booted up holding the volume down and power and the blue progress bar filled up on the right side and when it was finished it went back to the HBOOT screen. I rebooted the system and still have the white screen of death. I'm convinced there's really nothing else I can do to get it running again and must painfully wait until my new phone comes in on Tuesday.

Couldn't tell you how it happened, may have to do with the battery completely dying, but not sure. I tried what you did but got the same results. I think what we need as an updated HERCIMG.zip that works with HBOOT 1.47

While in fastboot, did you try
Code:
fastboot flash boot boot.img
fastboot flash system system.img
fastboot flash data data.img

unCoRrUpTeD said:
While in fastboot, did you try
Code:
fastboot flash boot boot.img
fastboot flash system system.img
fastboot flash data data.img
Click to expand...
Click to collapse
I tried all kinds of fastboot commands in FASTBOOTUSB mode through adb but always received the error "remote not allowed" or something to that effect.

debh945 said:
I tried all kinds of fastboot commands in FASTBOOTUSB mode through adb but always received the error "remote not allowed" or something to that effect.
Click to expand...
Click to collapse
What about when you power on the phone normally. You should be able to get into adb shell when it is booting up.
I am going to try fastboot flash boot.img right now on mine and see if I can't get something.
Edit:Haven't tried. Working on a multiboot and now I only have one more obstacle.

unCoRrUpTeD said:
What about when you power on the phone normally. You should be able to get into adb shell when it is booting up.
I am going to try fastboot flash boot.img right now on mine and see if I can't get something.
Edit:Haven't tried. Working on a multiboot and now I only have one more obstacle.
Click to expand...
Click to collapse
If I was not in the FastbootUSB mode, there was only the white HTC screen and adb showed "no devices". I appreciate your help but I can't troubleshoot any longer as I had to turn my phone in to get the new one via warranty replacement. Your efforts might help someone else though with the same problem.
ps, I've been following the multiboot thread very closely and can't wait until this becomes a reality!! That will be so awesome!

debh945 said:
If I was not in the FastbootUSB mode, there was only the white HTC screen and adb showed "no devices". I appreciate your help but I can't troubleshoot any longer as I had to turn my phone in to get the new one via warranty replacement. Your efforts might help someone else though with the same problem.
ps, I've been following the multiboot thread very closely and can't wait until this becomes a reality!! That will be so awesome!
Click to expand...
Click to collapse
Did you pay the extra for warranty or are all heros on warranty for 12 months? Who did you sent the phone to or did you just go to the sprint store?

obsanity said:
Did you pay the extra for warranty or are all heros on warranty for 12 months? Who did you sent the phone to or did you just go to the sprint store?
Click to expand...
Click to collapse
All Heros have a 12 month warranty, I didn't pay extra. I first called Sprint Customer service and since it wouldn't boot for them to troubleshoot on the phone she gave me an Eticket number and the location of the nearest Sprint store with a repair center. I took it in and the tech (?) hooked it up to his computer and could not fix it either so he said he would order me another and it would be here on Tuesday. This was Saturday evening. I received a call today (Monday) from the Sprint Store that my replacement phone was in. Picked it up and rooted it in 5 minutes with Universal Androot, installed Clockwork Mod Recovery, Nandroid restored a backup from the old phone's SD card and I was back in business in 1/2 an hour! Probably TMI, I realize you only asked how I got a new phone but I'm thrilled to have my Froyo back!

Awesome! Makes me feel better trying different ROMs

Funny thing I found this thread, this exact same thing happened to me today.. Hero is completely done.. Getting a replacement tomorrow... I was running firerats also which I can't blame but I'm not running firerats on my new device... Since I installed firerats I've lost 2 8gb sd cards and a phone...
Weird thing is, I had applied the unrevoked-forever and eng spl mod/hack, now when I boot into bootloader it says s-on like what the hell happened? How did I lose s-off and root all together after restarting my phone.

[Q] Stuck at the X, move on to a new phone?

I recently bought this Nexus off eBay and it worked fine.
Owner said it had problems with the SD card, but it seemed to be working, for they said it wouldnt read, when it does.
Anyway, it had cyanogen mod 6.1.1 on it, and I hate the setup...so i changed roms. That was a success, but when i flashed a sense rom thru clockwork(most updated) it said:
E:Error in /sdcard/N1Sensation_v0.4.zip
(Status 0)
Installation aborted.
Now, when i flash any roms, whether it says it installed correctly, it doesnt change anything. Now it's stuck at the 4 color x with the unlock icon. Any advice is good advice!
In my hboot, it says:
*** UNLOCKED ***
NEXUSONE PVT SHIP S-ON
HBOOT-0.35.0017
MICROP-0b15
TOUCH PANAL-SYNT0103
RADIO-5.00.00.04
Oct 12 2010, 14:33:16
HBOOT
Etc. Etc. Etc.
Thanks for any help!
Edit: I fixed the issue with why it failed, was my fault, didnt partition the card...but i was flashing a stock rom and it said complete and when i rebooted it stayed at the X and then powered off. Since then has never turned on. I don't know what to do. Nothing will turn it back on. I have a universal charger that charges the battery and it said the battery is full. I need help!

Ok lets see here try this plug in the charger then pull the battery place it back in wait a few seconds and repeat until you see the splash screen (the static X). This could get the phone to at least boot.
But just to check did you flash a radio in all that stuff??

Dude Random21 said:
Ok lets see here try this plug in the charger then pull the battery place it back in wait a few seconds and repeat until you see the splash screen (the static X). This could get the phone to at least boot.
But just to check did you flash a radio in all that stuff??
Click to expand...
Click to collapse
That did not work. I work at a cellphone repair store, but im yet to open it up. But i flashed a sensation rom...
http://forum.xda-developers.com/showthread.php?t=1083035
After then i got stuck on the X
Then i used... well i cant find the link, but it's PureGoogleMod.
From what I saw, there was no radio or kernal being flashed. I just know i flashed a rom, it said completed, then went to the X, rebooted, but never turned on. And ive tried other batteries.

matistight said:
That did not work. I work at a cellphone repair store, but im yet to open it up. But i flashed a sensation rom...
http://forum.xda-developers.com/showthread.php?t=1083035
After then i got stuck on the X
Then i used... well i cant find the link, but it's PureGoogleMod.
From what I saw, there was no radio or kernal being flashed. I just know i flashed a rom, it said completed, then went to the X, rebooted, but never turned on. And ive tried other batteries.
Click to expand...
Click to collapse
Try flashing CM7. Also...before you do...you may want to search for a format.zip from a member named temasek. It'll wipe your phone...clean. Real clean. Then flash CM7. try that.
also....those sense roms sometimes take at least 5 minutes to boot. Sometimes it'll stay on the X screen for 5 minutes or it'll stay on the bootanimation screen for 5 minutes. FYI.

SiNJiN76 said:
Try flashing CM7.
those sense roms sometimes take at least 5 minutes to boot. Sometimes it'll stay on the X screen for 5 minutes or it'll stay on the bootanimation screen for 5 minutes. FYI.
Click to expand...
Click to collapse
I can't flash anything. Phone wont react to anything anymore. Hoping one of my family members can fix it. But if I get it on I will try that.
I am pretty sure i waited long enough, but who knows. I didn't partition my card, which may have been the problem. And also it was S-On....which i thought was odd when it had a custom firmware.

Unlock bootloader. Flash recovery. Boot into recovery. Wipe everything. Flash rom.

Why do you guys keep suggesting software stuff when it's probably a hardware problem he can't get the phone to boot up so he can't do any of that.
Although there is one thing I want you to try before your family take a crack at it to take it apart and what not, it's a long shot but it's your last chance if it's software. Hold down trackball and press power keep holding trackball for another 5-10 seconds (better to long then to short) then connect it to the computer via USB you could see a popup notification saying that it's looking for driver software if you do then it's software and we need to reflash everything and might need to unlock the bootloader. Now if you don't see a popup notification I would still go check in the device manager and check for an unidentified device probably in other (it should be extracted so that you can see it).
If this doesn't work then sorry but I think it's a brick

Because in order to find out if its truly a hardware problem you need to try every software fix first.
Op mentioned nothing of trying fastboot as well. Software fix is free hw is not. That is why we suggest software fixes.
Sent from my Nexus S using XDA App

Let me remind you guys, THE PHONE WONT TURN ON AT ALL REGARDLESS OF WHAT I DO. I can post a YouTube video to show everything. It'd be very random for it to be hardware because it just turned off and will not turn back on. If there is any software like an RUU out there, that would help, if not, ill have to buy a bottom piece and warranty it out. But I'd feel bad because that isn't the right thing to do.
I don't expect you guys to fix it and I and very thankful of your help! But the phone won't turn on at all. So telling me to flash roms doesn't work. Imagine it as flashing a rom with the battery out of your phone. I am wondering if there's an adb way or something to get it to turn on and restore to stock?
With all that said, any help is amazing help and I am very grateful that this isn't a post I have to bump! Thank you so much, when I go on the PC, ill thank the helpful posts
Sent from my (finally) permanent root Sensation 4G

Then it is a brick if it won't turn on at all. The entire getting stuck at the x thing confused me to think it was powering on.

You have me confused sir, I'm not quite sure what good it is your looking for a RUU for. If the phone truly won't turn on/go past the X screen and you have it on a charger with no LED notification, then the phone is bricked. When you said you flashed a Sensation rom, I truly hope you just meant a Sense rom. If you can still get to the bootloader screen then you are not bricked and should retry everything from scratch.

Thread Closed
xsnipuhx said:
When you said you flashed a Sensation rom, I truly hope you just meant a Sense rom.
Click to expand...
Click to collapse
Sensation based, but it was a Sense rom
Confirmed it is bricked.
Sold on eBay for $100
Bought for $77
Semi-Winning.
Thread Closed

Juopunutbear S-Off Bootloop Raider / Holiday / Vivid / Velocity - NOT BRICKED!

Hey guys, quite honestly this is just a post-mortem help I felt I would want to chime in with. I just had almost a heart attack last night thinking I bricked my HTC Raider 4G / HTC Holiday / HTC Vivid / HTC Velocity 4G - Whatever you want to call it, it's the same phone. BTW, the captcha on this site and the discrimination towards new users is borderline a war crime
I want to ensure you that if you followed the whole Juopunutbear S-off bootloop / ControlBear method - your phone is NOT BRICKED. Mine wasn't, and I almost gave up on it last night. I ended up trading my HTC Raider 4G with someone for a Samsung Galaxy S III, but I wanted to touch base and just give you a heads up as to what I did (as best my memory serves me).
My situation was as follows:
1) I used the whole S-Off Toolkit By Hasoon2000 - and actually got S-Off (Security Off)
2) I followed to a tee, with all of it's "beer" references and did the whole "wire-trick" see picture below, I had to pull out my lab lamp light to see it and was getting more and more angry as the evening progressed.
3) My phone was stuck in the Juopunutbear S-Off Bootloop (or Boot Loop as some put it)
4) I could get the phone into Recovery/Fastboot (whatever you want to call it.)
Here is what I did to fix it:
1) Get yourself your OEM RUU (This is the Original Equipment Manufacturer Rom Update Utility), I hate acronyms so I will clarify as I go. You can download these at the following link (If you come back to this page a year from now and the links are broken, Google them by the exact file name, I am certain someone out there will keep backups forever. The link below surely has your carrier, e.g. Telstra etc. Follow the instructions and download your RUU for your carrier:
http://www.filefactory.com/f/002b74e0f4775869/
2) Pull the battery out of your HTC Raider / Holiday / Vivid / Velocity
3) Re-insert the battery into the phone
4) Press the volume down button + power and hold until the "Bootloader" or "Recovery" or "HBoot" or "Fastboot" screen comes up - many names for it.
5) Once the screen has come up, click on Fastboot and connect it to your computer. If it detects your computer it will say "Fastboot USB", this is good and it will look like the image at the bottom.
6) Once the phone is connected, run the specific file name for your phone based on carrier from point number 1.
7) Leave the phone plugged in and running, and it will basically flash the phone back to OEM - at least this way you can have a useable phone and will allow you to retreat/regroup and fight another day.
Fastboot USB Photo - Get your phone to look like this by going through the menus, it won't take more than 10 seconds
http://i47.tinypic.com/ru5m55.png
My Lab Setup - With The "Wire Trick" + Lamp and me getting more and more pissed off.
http://i48.tinypic.com/dyng9v.jpg
I hope this helps, I was quite honestly pulling my hair out trying to find out more information/help but it was just almost impossible to find for this phone - I think the reduced user base is partially to blame for this. My previous phone was a Samsung Galaxy S I9000 and I had absolutely no issues with support. I've learned my lesson and devices to back out, I now have a nice Samsung Galaxy S 3. If you need anything - I think you can PM me. P.S. I ran both Virtuous Inquisition ROM as well as Wajee's 1.5 and they were ok - Wajee was a bit better.

Thanks for that. S-OFF seems scary for many, and I'm sure a lot of people got stuck on the whole juopunutbear splash screen (including myself on my 1st attempt S-OFF!)

re:
hey thanks SO much i was asking a member here for help on that! the vivid has been the only phn ive had trouble with at all!!!!!!!!!! im gonna try the fix now illl post results when i can! i was stuck on the screen with the phn and the light shinning on it!

re:
xreyx said:
hey thanks SO much i was asking a member here for help on that! the vivid has been the only phn ive had trouble with at all!!!!!!!!!! im gonna try the fix now illl post results when i can! i was stuck on the screen with the phn and the light shinning on it!
Click to expand...
Click to collapse
hey Zlatko1983 idk if im missing something or what, but i have downloaded the needed ruu for the vivid (it only has cingular an i have att phn) but the ruu says that there is an error and it doesnt upgrade the rom. i get a error screen and the option to retry. any suggestions???? THANK!

What kind of an error screen? Was your phone in Fasboot USB?
Sent from my SGH-I747M using xda app-developers app

Zlatko1983 said:
What kind of an error screen? Was your phone in Fasboot USB?
Sent from my SGH-I747M using xda app-developers app
Click to expand...
Click to collapse
well the htc soft ware said error, i dont recall the error code #, i did have it in fastboot usb, also after it failed, i unplugged the data cable and on the fastboot usb menu it said(i think)
security "something" fail
and
rom"something" fail (in red letters)
im super lost and im doing everything as you mentioned. also once i reboot, the phn just boots into that flash light and phn. if its ok i would like to record a shot vid of what my phn does and send it to you, because when im in the fastboot usb menu the phn starts running some cheks and stuff on its own and THEN it lets me choose what i want to do(reboot, fastboot, etc.)
thank you so much for your help!!!!!!!

[Q] completely lost

A friend of mine tried to root his white tmobile g1 and im not sure what he did to it. heres what im working with.
press power button goes to g1 screen and then to the factory android recovery (e2)
can wipe, factory reset and can select install update.zip
the phone wont take any update i throw at it and ive tried like 7-8 i have found here on xda. I have no idea what phone was on previously.
I CANNOT access the bootloader no matter what i do. i even went as far as to dissasemble the phone and replace the buttons (thought home might be sticking), anyone have any ideas on how i can possibly ressurect this?
without bootloader access i cant flash to downgrade. Im at a loss here and really hate getting outsmarted by a phone. I dont think its a brick... yet being i can hit stock recovery and that blue led test works.

If bootloader is truly gone, not just hidden from you, the phone can not boot. I know of no flash able update.zip for a bootloader in the stock recovery which unfortunately means this is a brick. The blue light mode is only helpful for JTAG, sorry
Sent from my Nexus 7 using xda premium

I finally managed to get the phone to boot by swapping the cables out of another phone. Weird issue but nice having a half dozen phones laying around for parts
Sent from my HTC One XL

[Q] HTC Incredible S - Bricked

Ok here it is.
I am a newbie to XDA. I have been using my HTC INCREDIBLE S for the past 6 months (I basically got this from a friend who migrated to Iphone ). I am new to Rooting and Custome ROM loading.
My HTC phone stopped working since few days , it just comes till the HTC logo on white background and remains hung there.
Since my HTC was restarting every now and then I did a HARD FORMAT (Volume down+Power button and then Factory Reset) which I feel now I shud not have done 
Can you pls help me if I can get bring it back to life ?
My HTC is S-locked so any suggestions to load custom rom , pls let me know how to S-off now that my HTC is hung (can’t do it from HTC website as the phone is hung)

sircc said:
Ok here it is.
I am a newbie to XDA. I have been using my HTC INCREDIBLE S for the past 6 months (I basically got this from a friend who migrated to Iphone ). I am new to Rooting and Custome ROM loading.
My HTC phone stopped working since few days , it just comes till the HTC logo on white background and remains hung there.
Since my HTC was restarting every now and then I did a HARD FORMAT (Volume down+Power button and then Factory Reset) which I feel now I shud not have done 
Can you pls help me if I can get bring it back to life ?
My HTC is S-locked so any suggestions to load custom rom , pls let me know how to S-off now that my HTC is hung (can’t do it from HTC website as the phone is hung)
Click to expand...
Click to collapse
You can go to the HTCDEV.com site and download the last official ICS RUU for the IncS and see if you can execute and run that to bring your phone back to life.

tpbklake said:
You can go to the HTCDEV.com site and download the last official ICS RUU for the IncS and see if you can execute and run that to bring your phone back to life.
Click to expand...
Click to collapse
@trbklake tried as per ur suggestion. But when running the ICS RUU - a message popsup saying this is not compatible with ur mobile
any other sugegstions ?
thanks mate !!!

sircc said:
@trbklake tried as per ur suggestion. But when running the ICS RUU - a message popsup saying this is not compatible with ur mobile
any other sugegstions ?
thanks mate !!!
Click to expand...
Click to collapse
Can you post a screen shot of your bootloader (HBOOT) screen? Do you have the original box the phone came in? If so, can you post the Model ID?