Phone stuck on HTC screen after repairs - HTC Salsa

Ok, so I had an HTC Salsa, and idk how but the screen somehow broke. I didnt drop it or anything but when i took the phone out of my pocket it was completely shattered. I sent it to the service center for repairs, and they sent it back to me saying they've done everything they could. The ****ty part is all the hardware is in place. They put in a new motherboard, new glass, new screen, everything, but the phone wont boot up it just keeps showing the white HTC screen. Its like a bootloop. I was hoping someone could help me, if this bootloop can be fixed or not somehow? Any answers? Please?

ok firstly welcome....
now then...you sya its stuck at htc screen, is this phone completely stock...untouched.
if it is...then you will have to get the ruu for your country and install it.
unless you have all the relevant updated software ie bootloader done then the process gets easier....
explain what u got mate

No it wasnt untouched. I unlocked bootloader, got cwm 5 from this thread's method:
http://forum.xda-developers.com/showthread.php?t=1478678
I didnt install data2sd, and I had the HTC Thing ROM, I re odexed it and was using links2sd with it. When i got my phone back my bootloader went back to the old S-ON version, lost my cwm 5 recovery and the phone doesnt boot up just stays stuck on the white HTC screen

Sccyther said:
No it wasnt untouched. I unlocked bootloader, got cwm 5 from this thread's method:
http://forum.xda-developers.com/showthread.php?t=1478678
I didnt install data2sd, and I had the HTC Thing ROM, I re odexed it and was using links2sd with it. When i got my phone back my bootloader went back to the old S-ON version, lost my cwm 5 recovery and the phone doesnt boot up just stays stuck on the white HTC screen
Click to expand...
Click to collapse
ok....
reflash the recovery from bootloader
using adb cmds plug phone into computer
>adb reboot bootloader
now reflash recvoery using the method you did.
now recovery will be installed.
>adb reboot recovery
now your back into recovery reflash the rom u want.
Now word of warning....
what you tried to do will **** it up..i know i did it too. reodexing inst the wisest of options.
u can still use links2sd on deodexed version but would you want to....you dont get as much space even with a gb partition...it doesn't fully move the apps into that storage area...

Theres a PH11IMG file too should i install that zip too? Coz i have a little problem there. My phones battery is low and it keeps showing up in the bootloader. So it wont detect the zip file and give me an option to install the zip

Sccyther said:
Theres a PH11IMG file too should i install that zip too? Coz i have a little problem there. My phones battery is low and it keeps showing up in the bootloader. So it wont detect the zip file and give me an option to install the zip
Click to expand...
Click to collapse
if your bootloaders unlocked like u say it is you won't need it...anyway the pm11img.zip is hboot not bootloader.
if u typed my cmd in then you wouldn't see that bit.
its easier using dos cmd for this...its quicker and can override what ever the phone wants to do.
charge your battery for half an hr.
min 30% is needed but 50% is recommended

Oh damn did I say unlocked? Its locked now. I had unlocked it before sending it for repairs, when it came back that pink strip that said unlocked it gone. Its locked now i guess. So I do need the PH11IMG thing but it wont prompt to install it in the hboot coz it keeps showing battery voltage too low

Sccyther said:
Oh damn did I say unlocked? Its locked now. I had unlocked it before sending it for repairs, when it came back that pink strip that said unlocked it gone. Its locked now i guess. So I do need the PH11IMG thing but it wont prompt to install it in the hboot coz it keeps showing battery voltage too low
Click to expand...
Click to collapse
ok....dont do anything........................
do u still have your unlock file u got from htcdev? if u do...rerun that program again and it will be unlocked then goto bootloader and do as instructed
and if that don't work then who ever u sent it redid the software....so then i need your software info from hboot mate

The unlock code.bin file? Yea i have it with me but i forgot what to do with that file. How do i run it again?

Sccyther said:
The unlock code.bin file? Yea i have it with me but i forgot what to do with that file. How do i run it again?
Click to expand...
Click to collapse
ok asuming the token file is in c:\android still then use this (copy & paste cmd line)
>fastboot flash unlocktoken Unlock_code.bin
that should unlock it again...

Ok thank you so much. Im gonna go get a battery from my friend as mine is completely drained for this job. Lets hope this works.

Related

[Q] HTC White Screen - Bricked?

I have searched here and Google but can't seem to find the exact problem that I am having. Most similar issues are with different phones and I haven't found any solutions for the HTC Hero. I have been rooted for a couple of months and using CM6 (stable and nightlys) without any problems whatsoever. I have (had?) Clockwork recovery. My phone was running perfectly this morning and the battery was pretty low (down to 10%) so I pulled it and put in a fully charged battery. Now my phone won't boot past the HTC white screen. I can boot into HBoot ONLY (three skateboarding androids) and the screen shows:
HERC XC SHIP S-ON
HBOOT-1.47.0000 (HERO20000)
TOUCH PANEL-SYN0104
RADIO-2.42.01.04.27
Mar 1 2010, 16:02:39
I have tried all the options on HBOOT and can get into FASTBOOT but am unable to reset device, go into recovery, etc. It just goes back to the white HTC Screen after choosing one of these options and never boots up. I've tried with the SD card in and with it out. I even tried to RUU with the .5 Sprint official release but when I run it, the program said my phone was not found and told me to make sure it was plugged into the computer which of course it was. I also tried to run the RUU in FASTBOOT USB mode but still receive the same error.
When I run adb shell on my PC it says the device was not found. When I'm stuck on the white HTC screen if the phone is plugged in to the computer and I unplug the usb from the phone it vibrates 5 times quickly and the screen goes off, but the green notification light is blinking. From this state I am unable to power up the phone at all without a battery pull.
I just don't understand how my phone can go from being PERFECT to FUBAR when the only thing I did was replace the battery. I'm hoping someone can help me. I am eligible for an upgrade but really don't want to spend the $$ right now for an EVO or Epic when my area will never see 4g and the extra $10 is ridiculous.
My setup prior to this morning when I pulled the battery:
Clockworkmod Recovery
CM 6 nightly (Full-73)
BFS #11 kernel
FireRat custom data partitions
And I was rooted with Universal Androot
Have you tried booting into recovery by holding Home and pressing Power? From there you could try wiping everything then reflashing the ROM of your choice.
Have you tried putting the original battery back in and just recharging it fully, then trying to boot?
chromiumleaf said:
Have you tried booting into recovery by holding Home and pressing Power? From there you could try wiping everything then reflashing the ROM of your choice.
Have you tried putting the original battery back in and just recharging it fully, then trying to boot?
Click to expand...
Click to collapse
When I hold home and press power, I just get the white HTC screen of death. When I hold volume down and press power, I get the HBOOT screen and when I try to boot into recovery from that screen it again gives me the HTC screen of death. There is no way past the HTC Screen other than HBOOT and Fastboot. I also charged the phone with the original battery as you suggested and it still did not boot up beyond the HTC screen.
This afternoon I was in the FastBoot screen and plugged my phone into the USB that was connected to my computer. It changed to FastBootUSB and I was able to run the RUU. The program said that the ROM was successfully updated but I sat there for an hour with another white HTC screen before I unplugged the USB and then the phone shut off and I got the 5 quick vibrates. I really think it's toast. RIP, it was such a good phone!
debh945 said:
When I hold home and press power, I just get the white HTC screen of death. When I hold volume down and press power, I get the HBOOT screen and when I try to boot into recovery from that screen it again gives me the HTC screen of death. There is no way past the HTC Screen other than HBOOT and Fastboot. I also charged the phone with the original battery as you suggested and it still did not boot up beyond the HTC screen.
This afternoon I was in the FastBoot screen and plugged my phone into the USB that was connected to my computer. It changed to FastBootUSB and I was able to run the RUU. The program said that the ROM was successfully updated but I sat there for an hour with another white HTC screen before I unplugged the USB and then the phone shut off and I got the 5 quick vibrates. I really think it's toast. RIP, it was such a good phone!
Click to expand...
Click to collapse
Well you'll be the first to kill it this way but I'm sorry to here that and my touch screen is almost toast so ima start a first to
Sent from my HERO200 using XDA App
rulyskull said:
Well you'll be the first to kill it this way but I'm sorry to here that and my touch screen is almost toast so ima start a first to
Sent from my HERO200 using XDA App
Click to expand...
Click to collapse
Dang, that sucks. I was torn between getting an upgrade or buying a used Hero on Ebay until I find a phone I want. Turns out my phone was only 11 months and 10 days old so I'm still under warranty. My new Hero will be here Tuesday. I'm hoping it doesn't come with the .7 update but if so, I'm hoping I can RUU back to the .5 and re-root. Anyone know if this is possible? Thanks.
debh945 said:
Dang, that sucks. I was torn between getting an upgrade or buying a used Hero on Ebay until I find a phone I want. Turns out my phone was only 11 months and 10 days old so I'm still under warranty. My new Hero will be here Tuesday. I'm hoping it doesn't come with the .7 update but if so, I'm hoping I can RUU back to the .5 and re-root. Anyone know if this is possible? Thanks.
Click to expand...
Click to collapse
Try the one click root(forget What section in here) but ima wait to get the epic or something better
Sent from my HERO200 using XDA App
Have you tried ruu'ing it?
Sent from my HERO200 using XDA App
Vandelay007 said:
Have you tried ruu'ing it?
Sent from my HERO200 using XDA App
Click to expand...
Click to collapse
Yep, I was finally able to RUU while the phone was in FASTBOOTUSB mode and the program on the PC said the ROM was updated successfully but it still never got past the HTC white screen. When I boot into HBoot by holding the volume down/power button the screen flashes a bunch of things so fast I can't read them but it seems like it says something about HCERMG Image Not Found.
The Sprint tech(?) hooked it up and tried to diagnose, install the software but couldn't either. Anyway, since it is under warranty I get a new Hero on Tuesday. I am just baffled at how this happened when all I did was change the battery. You don't realize how much you love something until it's gone. I'm currently using my old Instinct and I find myself constantly turning the screen sideways and wondering why the display won't turn.
Same issue here, (2nd time actually). Last time I was able to put the HERCIMG.zip on the root of my SD Card and then load it with HBOOT, and then I was back to stock and all was good. However since then my HBOOT was updated to 1.47 and now the HERCIMG.zip doesn't work, it says "Main Version is older!" Update Fail!
I haven't figured anything else out yet. Is there an updated HERCIMG.zip for 1.47?
SportsPT said:
Same issue here, (2nd time actually). Last time I was able to put the HERCIMG.zip on the root of my SD Card and then load it with HBOOT, and then I was back to stock and all was good. However since then my HBOOT was updated to 1.47 and now the HERCIMG.zip doesn't work, it says "Main Version is older!" Update Fail!
I haven't figured anything else out yet. Is there an updated HERCIMG.zip for 1.47?
Click to expand...
Click to collapse
Do you mind telling me what you did (twice lol) that put your phone in this unusable state? Like I said I'm not sure how this happened and don't want to repeat it with a replacement phone!
Ok, I put the HERCIMG.zip on the root of my SD Card (found it through Google and had updated 1.47 HBOOT). I booted up holding the volume down and power and the blue progress bar filled up on the right side and when it was finished it went back to the HBOOT screen. I rebooted the system and still have the white screen of death. I'm convinced there's really nothing else I can do to get it running again and must painfully wait until my new phone comes in on Tuesday.
Couldn't tell you how it happened, may have to do with the battery completely dying, but not sure. I tried what you did but got the same results. I think what we need as an updated HERCIMG.zip that works with HBOOT 1.47
While in fastboot, did you try
Code:
fastboot flash boot boot.img
fastboot flash system system.img
fastboot flash data data.img
unCoRrUpTeD said:
While in fastboot, did you try
Code:
fastboot flash boot boot.img
fastboot flash system system.img
fastboot flash data data.img
Click to expand...
Click to collapse
I tried all kinds of fastboot commands in FASTBOOTUSB mode through adb but always received the error "remote not allowed" or something to that effect.
debh945 said:
I tried all kinds of fastboot commands in FASTBOOTUSB mode through adb but always received the error "remote not allowed" or something to that effect.
Click to expand...
Click to collapse
What about when you power on the phone normally. You should be able to get into adb shell when it is booting up.
I am going to try fastboot flash boot.img right now on mine and see if I can't get something.
Edit:Haven't tried. Working on a multiboot and now I only have one more obstacle.
unCoRrUpTeD said:
What about when you power on the phone normally. You should be able to get into adb shell when it is booting up.
I am going to try fastboot flash boot.img right now on mine and see if I can't get something.
Edit:Haven't tried. Working on a multiboot and now I only have one more obstacle.
Click to expand...
Click to collapse
If I was not in the FastbootUSB mode, there was only the white HTC screen and adb showed "no devices". I appreciate your help but I can't troubleshoot any longer as I had to turn my phone in to get the new one via warranty replacement. Your efforts might help someone else though with the same problem.
ps, I've been following the multiboot thread very closely and can't wait until this becomes a reality!! That will be so awesome!
debh945 said:
If I was not in the FastbootUSB mode, there was only the white HTC screen and adb showed "no devices". I appreciate your help but I can't troubleshoot any longer as I had to turn my phone in to get the new one via warranty replacement. Your efforts might help someone else though with the same problem.
ps, I've been following the multiboot thread very closely and can't wait until this becomes a reality!! That will be so awesome!
Click to expand...
Click to collapse
Did you pay the extra for warranty or are all heros on warranty for 12 months? Who did you sent the phone to or did you just go to the sprint store?
obsanity said:
Did you pay the extra for warranty or are all heros on warranty for 12 months? Who did you sent the phone to or did you just go to the sprint store?
Click to expand...
Click to collapse
All Heros have a 12 month warranty, I didn't pay extra. I first called Sprint Customer service and since it wouldn't boot for them to troubleshoot on the phone she gave me an Eticket number and the location of the nearest Sprint store with a repair center. I took it in and the tech (?) hooked it up to his computer and could not fix it either so he said he would order me another and it would be here on Tuesday. This was Saturday evening. I received a call today (Monday) from the Sprint Store that my replacement phone was in. Picked it up and rooted it in 5 minutes with Universal Androot, installed Clockwork Mod Recovery, Nandroid restored a backup from the old phone's SD card and I was back in business in 1/2 an hour! Probably TMI, I realize you only asked how I got a new phone but I'm thrilled to have my Froyo back!
Awesome! Makes me feel better trying different ROMs
Funny thing I found this thread, this exact same thing happened to me today.. Hero is completely done.. Getting a replacement tomorrow... I was running firerats also which I can't blame but I'm not running firerats on my new device... Since I installed firerats I've lost 2 8gb sd cards and a phone...
Weird thing is, I had applied the unrevoked-forever and eng spl mod/hack, now when I boot into bootloader it says s-on like what the hell happened? How did I lose s-off and root all together after restarting my phone.

Please help me!!!

26th July 2012, 04:44 PM #51
Member
Thanks Meter 1
Posts: 62
Join Date: Nov 2008
Location: Jersey City
MORE INFO >
hey guys,
thanks for the post and the info. I am hoping I can get some help. I recently upgraded to a new ATT - HTC Vivid. I guess I was impatient in wanting to root and flash ROM so I used the [TOOL] HTC Vivid All-In-One Toolkit V2.2 to "un-lock bootloader" and get root. Afterwards I realized the phone had/has old software/rom (no ICS beats audio etc) - I tried updating the software manually and it would not take - kept getting error messege. Then I got notification that ATT/HTC was trying to "push" the update to my phone but when I tried to install the update it would not work. I keep getting what looks like a dead android with chest open with red exclamation point. I tried a few times and still nothing. so after some research I came across this thread. I am still a "noob" at this I guess so I could really use some help, please. I believe I have to "re-lock bootlaoder" but I am confused as to how to go about this. for example, how do you, "TRY FLASHING THE WCXRECOVERY.IMG USING FASTBOOT FIRST?" - please help! lol like I said - I'm still a noob I guess
I tried the video but it only further confused me
Today, 04:16 PM #52
Member
Thanks Meter 1
Posts: 62
Join Date: Nov 2008
Location: Jersey City
MORE INFO >
please help!!!! I really need it. I tried using your tutorial to re-lock my Vivid and update ROM to ICS. I got through the first part where I re-locked the phone ut when I got to the part to "unlock" again before flashing recovery I get the "Unlock bootloader" screen and I use volume button to select yes and hit power button but that's it - it's stuck at that scree and will not go further. now my phone won't start normally if I try etc and I even got a red exclamation etc - Please help, I dont know what I did wrong but now I have no phone!!!!!
Thanks a bunch for any and all help
This should probably be in the General forum, not development...
If you pull your battery, then put it back in, then hold VOLDOWN button and the POWER button, do you get into Bootloader mode?
If you can, choose Fastboot mode, and then connect your phone to the PC. (I'm assuming you have the right driver(s) installed so you can issue Fastboot commands to the phone?)
If you've gotten that far, and want to re-lock your bootloader using fastboot, the fastboot command is:
"fastboot oem lock"
Run that in a command prompt window. Make sure you have navigated to the folder that has fastboot.exe, of course. Are you familiar with using command prompt?
Once your bootloader is relocked, you can re-start your phone into bootloader mode, and then flash your stock carrier's RUU using your PC... I hope this helps.
LaZiODROID said:
This should probably be in the General forum, not development...
If you pull your battery, then put it back in, then hold VOLDOWN button and the POWER button, do you get into Bootloader mode?
If you can, choose Fastboot mode, and then connect your phone to the PC. (I'm assuming you have the right driver(s) installed so you can issue Fastboot commands to the phone?)
If you've gotten that far, and want to re-lock your bootloader using fastboot, the fastboot command is:
"fastboot oem lock"
Run that in a command prompt window. Make sure you have navigated to the folder that has fastboot.exe, of course. Are you familiar with using command prompt?
Once your bootloader is relocked, you can re-start your phone into bootloader mode, and then flash your stock carrier's RUU using your PC... I hope this helps.
Click to expand...
Click to collapse
thanks a bunch!!! I'm still a "noob" I guess and I will re-post in General. In the meantime, I can get into Bootloader mode but I am already "Relocked" - from what I understand at this point I was supposed to "Unlock" again and flash recovery using "unlock bin" but at the unlock bootloader screen on my phone after I select yes and press power button nothing happens. my phone freezes at that ponit. I dont know what to do now. any help is greatly appreciated.
rsuarez74 said:
thanks a bunch!!! I'm still a "noob" I guess and I will re-post in General. In the meantime, I can get into Bootloader mode but I am already "Relocked" - from what I understand at this point I was supposed to "Unlock" again and flash recovery using "unlock bin" but at the unlock bootloader screen on my phone after I select yes and press power button nothing happens. my phone freezes at that ponit. I dont know what to do now. any help is greatly appreciated.
Click to expand...
Click to collapse
I wonder (since you are already re-locked), if you should consider flashing your phones stock RUU (so the phone will be back to stock).
Then unlock your bootloader via HTCDEV again...
Then you can flash a custom recovery, then you can do a nandroid backup of your phone... then you can do your wipes and install a rom?
thanks again for responding, much appreciated. I wish I knew how to flash back to stock. I'm at a loss or stuck right now.I just found the stock RUU and I'm trying to download it but once I get it how do I flash it back to stock? That is actually what Ive been trying to do. You see I recently upgraded to the Vivid and "unlocked bootloader" and "rooted" before I realized I had old software (no ICS - beats audio etc). So after some research I read that I had to "re-lock" so that is what I was trying to do before I got stuck. what do you think I should do fromhere? I'd really like to at least get my phone working again with stock even, just working.
thanks again,
Rafael
LaZiODROID said:
I wonder (since you are already re-locked), if you should consider flashing your phones stock RUU (so the phone will be back to stock).
Then unlock your bootloader via HTCDEV again...
Then you can flash a custom recovery, then you can do a nandroid backup of your phone... then you can do your wipes and install a rom?
Click to expand...
Click to collapse
rsuarez74 said:
thanks again for responding, much appreciated. I wish I knew how to flash back to stock. I'm at a loss or stuck right now.I just found the stock RUU and I'm trying to download it but once I get it how do I flash it back to stock? That is actually what Ive been trying to do. You see I recently upgraded to the Vivid and "unlocked bootloader" and "rooted" before I realized I had old software (no ICS - beats audio etc). So after some research I read that I had to "re-lock" so that is what I was trying to do before I got stuck. what do you think I should do fromhere? I'd really like to at least get my phone working again with stock even, just working.
thanks again,
Rafael
Click to expand...
Click to collapse
OK. So since you are relocked, you should be able to flash your stock RUU.
The RUU is an EXE file. Just run it on your PC (with your phone, in fastboot mode, connected to the PC). It will detect the phone and perform the flashes and when it's finished, your phone will be like stock again.
Yeah...just use ruu like you would any other pc program...it will walk you through the steps in the program...
As for beats...I had beats audio on stock gingerbread? Confused why you don't...I only had gingerbread for a couple days before upgrading but I remember seeing the beats icon in notification...
Sent from my HTC PH39100 using Tapatalk 2
I tried what you said and I got an error message (error 104) and it would not update/flash the ROM. I am stuck.
and when my phone restarted I ended up with the red exclamation point in a triangle again. any more ideas? I hope I did not "brick" my phone.
rsuarez74 said:
I tried what you said and I got an error message (error 104) and it would not update/flash the ROM. I am stuck.
and when my phone restarted I ended up with the red exclamation point in a triangle again. any more ideas? I hope I did not "brick" my phone.
Click to expand...
Click to collapse
What is the exact file name of the RUU you are using?
Also, when your phone was working, what was the stock base that it had? Was it Gingerbread? or ICS?
From a quick google search, it seems Error 104 is "wrong hboot version". Interesting... I remember mine said that when I was trying to flash the old GB on my phone which had already been upgraded to ICS.
mg2195 said:
Yeah...just use ruu like you would any other pc program...it will walk you through the steps in the program...
As for beats...I had beats audio on stock gingerbread? Confused why you don't...I only had gingerbread for a couple days before upgrading but I remember seeing the beats icon in notification...
Sent from my HTC PH39100 using Tapatalk 2
Click to expand...
Click to collapse
I tried the old ATT RUU without ICS which is what I had originally and it did not take. I got an error message (error 104). I also did not have beats audio surprisingly enough when I first got the phone which is how I realized I did not have the new/current ATT ROM ICS.
LaZiODROID said:
What is the exact file name of the RUU you are using?
Also, when your phone was working, what was the stock base that it had? Was it Gingerbread? or ICS?
From a quick google search, it seems Error 104 is "wrong hboot version". Interesting... I remember mine said that when I was trying to flash the old GB on my phone which had already been upgraded to ICS.
Click to expand...
Click to collapse
name of RUU I tried: RUU_Holiday_Cingular_US_1.63.502.4_Radio_1.11.1020.03_30.77.551061.02L_release_221238_signed.exe
and it was originally Gingerbread
thanks guys
We really need a mod to move this to the "Q&A" section...
Anyways assuming your on completely stock gingerbread you can call this number *#*#682#*#* that will do a force update...vant be root tho, and can't have an unlocked bootloader
Edit...discard this post just read above about the red exclamation mark...can you still get to hboot? If you can...can you verify that it says "re-locked" at the top?
Sent from my HTC PH39100 using Tapatalk 2
mg2195 said:
We really need a mod to move this to the "Q&A" section...
Anyways assuming your on completely stock gingerbread you can call this number *#*#682#*#* that will do a force update...vant be root tho, and can't have an unlocked bootloader
Edit...discard this post just read above about the red exclamation mark...can you still get to hboot? If you can...can you verify that it says "re-locked" at the top?
Sent from my HTC PH39100 using Tapatalk 2
Click to expand...
Click to collapse
I can't even get to the dialer.
yes, I can still get to hboot, I think. or bootloader and it does say "RELOCKED" at top.
Use this ruu...http://dl3.htc.com/application/htc_vivid_att_RUU_3.26.502.56_US.exe this should update you to stock ics assuming you can still get to hboot...and from their fastboot...
-ill be back in about an hour...gotta go to church..hopefully your problem will be solved...if not ill be here to help as soon as I get home
Sent from my HTC PH39100 using Tapatalk 2
mg2195 said:
Use this ruu...http://dl3.htc.com/application/htc_vivid_att_RUU_3.26.502.56_US.exe this should update you to stock ics assuming you can still get to hboot...and from their fastboot...
-ill be back in about an hour...gotta go to church..hopefully your problem will be solved...if not ill be here to help as soon as I get home
Sent from my HTC PH39100 using Tapatalk 2
Click to expand...
Click to collapse
Do this ^^^
All that you need to do it boot n hboot then select fast boot and when you plug it in the pc it should say USB next to fast boot then just run the ruu file and it should hook you up with stock ics
mg2195 said:
Use this ruu...http://dl3.htc.com/application/htc_vivid_att_RUU_3.26.502.56_US.exe this should update you to stock ics assuming you can still get to hboot...and from their fastboot...
-ill be back in about an hour...gotta go to church..hopefully your problem will be solved...if not ill be here to help as soon as I get home
Sent from my HTC PH39100 using Tapatalk 2
Click to expand...
Click to collapse
I tried running the RUU and it got stuck at 34% for a while. I unplugged the phone to attempt running the RUU again and now all I can get is black screen with HTC and 4 exclamation points in the corners of the screen - please help!!!
please dont tell me I "bricked" my phone.
Can you still get into hboot ? I wouldn't unplug the phone while its doing stuff I had that issue and just stopped the program and tried again , it takes some time to finish approximately 10 min so just let it do its thing . Just fyi
Bigtjmc said:
Can you still get into hboot ?
Click to expand...
Click to collapse
not anymore
I keep getting the HTC screen with exclamation points in the corners...
Pull the battery and try again . If that don't work then hopefully some of the more experienced guys can help.
---------- Post added at 07:46 PM ---------- Previous post was at 07:34 PM ----------
http://forum.xda-developers.com/showthread.php?t=1672425
That may help
The exclamation marks are a failed ruu...try running the ruu again...it should still work (I think) if not then try pulling the battery and trying again...
Yeah...next time do not pull the plug, I'm sure its still saveable tho..I've had failed ruu flashes before and it mentions something about exclamation marks in the corners, so Im pretty sure the ruu has a fix for it...if I get time ill see if I can get that info from a ruu...
Sent from my HTC PH39100 using Tapatalk 2

[Q] Cant get in hboot, computer doesnt recognize the device

htc inc s, brand new from ebay china seller ( I live in Greece), is s-on, never messed up with, never rooted all factory. It worked great for few days and after the first OTA update I cant get into hboot, adb doesn't see the phone, always the updating symbol on screen.Tried battery pull, volume down + power in all the possible timing and combinations but yet nothing! Also I tried battery pull, volume up + power it vibrates 3 times orange lid is on and black screen (on the forums is said that this is diagnostic menu) . So I think maybe this phone is a refurb and not new since the answer from HTC global support (after sending my IMEI and S/N) is that this phone is for Indonesian market and that its warranty expired year ago!
Can someone figure out what is going on and help maybe...
simshtcincs said:
htc inc s, brand new from ebay china seller ( I live in Greece), is s-on, never messed up with, never rooted all factory. It worked great for few days and after the first OTA update I cant get into hboot, adb doesn't see the phone, always the updating symbol on screen.Tried battery pull, volume down + power in all the possible timing and combinations but yet nothing! Also I tried battery pull, volume up + power it vibrates 3 times orange lid is on and black screen (on the forums is said that this is diagnostic menu) . So I think maybe this phone is a refurb and not new since the answer from HTC global support (after sending my IMEI and S/N) is that this phone is for Indonesian market and that its warranty expired year ago!
Can someone figure out what is going on and help maybe...
Click to expand...
Click to collapse
yay i think that ebay china seller has fooled you
i am not sur but it must be like this;
the phone must be from indonesian market.
(there is no reason for which htc global support will lie!!)
the ebay china seller must have resold it to you.!!
and then you flashed a european RUU and thats the problem.
i will try to hunt for solution.
may be some expert will come up with solution
keep patience
:silly:
okay
i searched a bit on your problem
a guy on android forums has a similar problem
check; http://androidforums.com/htc-rezound/596891-ics-ota-bricked-my-new-unrooted-phone-help.html (if posting a link for information purpose is also not allowed by this forum please forgive me)
i dont think there is any solution!!
just in case asking; can you get into fastboot??
i dont think you can as bootloader doesnt start but asking it a s a last option
prunzzz said:
yay i think that ebay china seller has fooled you
i am not sur but it must be like this;
the phone must be from indonesian market.
(there is no reason for which htc global support will lie!!)
the ebay china seller must have resold it to you.!!
and then you flashed a european RUU and thats the problem.
i will try to hunt for solution.
may be some expert will come up with solution
keep patience
:silly:
Click to expand...
Click to collapse
That probably is the problem. +1 I would find an official European RUU for the Incredible S and then run it. Or just unlock the bootloader and root it and live a long life with the Incredible S
072665995 said:
That probably is the problem. +1 I would find an official European RUU for the Incredible S and then run it. Or just unlock the bootloader and root it and live a long life with the Incredible S
Click to expand...
Click to collapse
hey is that possible to unlock bootloade or flash another RUU when the phone doesnt even get into hboot??
prunzzz said:
hey is that possible to unlock bootloade or flash another RUU when the phone doesnt even get into hboot??
Click to expand...
Click to collapse
O right nvm, unlocking bootloader is not possible because you need android debugging.... hmmm.... school has been wrecking me lately....
It might be possible to run an RUU though. Just have it boot and have it left in the state. Then try running the RUU. Of course I have never seen such a case as this and at this point, anything could be worth trying :/
072665995 said:
O right nvm, unlocking bootloader is not possible because you need android debugging.... hmmm.... school has been wrecking me lately....
It might be possible to run an RUU though. Just have it boot and have it left in the state. Then try running the RUU. Of course I have never seen such a case as this and at this point, anything could be worth trying :/
Click to expand...
Click to collapse
ya that true
but i dont think that would work
if some way he is able to get fastboot atleast;
then everything can be done
but i think he will have to send it to company or ebay seller to demand for exchange
simshtcincs said:
htc inc s, brand new from ebay china seller ( I live in Greece), is s-on, never messed up with, never rooted all factory. It worked great for few days and after the first OTA update I cant get into hboot, adb doesn't see the phone, always the updating symbol on screen.Tried battery pull, volume down + power in all the possible timing and combinations but yet nothing! Also I tried battery pull, volume up + power it vibrates 3 times orange lid is on and black screen (on the forums is said that this is diagnostic menu) . So I think maybe this phone is a refurb and not new since the answer from HTC global support (after sending my IMEI and S/N) is that this phone is for Indonesian market and that its warranty expired year ago!
Can someone figure out what is going on and help maybe...
Click to expand...
Click to collapse
The only other thing you could try is to get the latest RUU from HTCDEV.com and extract the ROM.zip file from the /temp directory and then copy it to the SD card and rename it PG32IMG.zip.
Then try rebooting using volume down and power and see what happens.
tpbklake said:
The only other thing you could try is to get the latest RUU from HTCDEV.com and extract the ROM.zip file from the /temp directory and then copy it to the SD card and rename it PG32IMG.zip.
Then try rebooting using volume down and power and see what happens.
Click to expand...
Click to collapse
i dont think even that is possible when you cant even boot to HBOOT!!! Is that possible??
still its worth giving a try out of HOPE
tpbklake said:
The only other thing you could try is to get the latest RUU from HTCDEV.com and extract the ROM.zip file from the /temp directory and then copy it to the SD card and rename it PG32IMG.zip.
Then try rebooting using volume down and power and see what happens.
Click to expand...
Click to collapse
I did that before I extracted the rom.zip file from RUU_Incredible_C_Gingerbread_S_VERIZON_WWE_4.08.605.2_Radio_2.15.10.07.07_NV_1.70_release_222194_signed
and it does nothing it seems its not reading from the sd card also.. Just wondering guys if the phone is for indonesian narket and I do the update here in europe greece is this 100% the reason why the phone broked, can you confirm this??? because I see no other reason..
simshtcincs said:
I did that before I extracted the rom.zip file from RUU_Incredible_C_Gingerbread_S_VERIZON_WWE_4.08.605.2_Radio_2.15.10.07.07_NV_1.70_release_222194_signed
and it does nothing it seems its not reading from the sd card also.. Just wondering guys if the phone is for indonesian narket and I do the update here in europe greece is this 100% the reason why the phone broked, can you confirm this??? because I see no other reason..
Click to expand...
Click to collapse
hey thats whati have said in my post
CHECK #2
thats the only problem; i had reckoned earlier!!!
try getting an exchange
simshtcincs said:
I did that before I extracted the rom.zip file from RUU_Incredible_C_Gingerbread_S_VERIZON_WWE_4.08.605.2_Radio_2.15.10.07.07_NV_1.70_release_222194_signed
and it does nothing it seems its not reading from the sd card also.. Just wondering guys if the phone is for indonesian narket and I do the update here in europe greece is this 100% the reason why the phone broked, can you confirm this??? because I see no other reason..
Click to expand...
Click to collapse
Why did you choose that RUU and ROM? This forum is for GSM version of the Incredible S. The Verizon version of the HTC Incredible 2 is a CDMA/GSM hybrid phone.
From the sound of it, I think your SD card is probably the root of the issue. That would explain why the OTA failed. Have you tried taking the SD card out and booting the phone without it. That might abort the OTA and allow you to get back to the HBOOT menu.
prunzzz said:
hey thats whati have said in my post
CHECK #2
thats the only problem; i had reckoned earlier!!!
try getting an exchange
Click to expand...
Click to collapse
Yes buddy thanks a lot I read your post earlier but I just wanted to see will someone else also agree with this so I can be sure. This came in my mind yesterday when I read this post:
http://forum.gsmhosting.com/vbb/f485/guide-how-download-correct-firmware-rom-htc-1623710/
and saw that the line ""before download file check this thread and match your cid to know carrier and country""...
tpbklake said:
Why did you choose that RUU and ROM? This forum is for GSM version of the Incredible S. The Verizon version of the HTC Incredible 2 is a CDMA/GSM hybrid phone.
From the sound of it, I think your SD card is probably the root of the issue. That would explain why the OTA failed. Have you tried taking the SD card out and booting the phone without it. That might abort the OTA and allow you to get back to the HBOOT menu.
Click to expand...
Click to collapse
Yes you are right but still I tried to start the phone without sd card before many times before I tried to boot with the pg32img method and it did nothing!

HELP - Bricked my HTC One (Sprint)

I'm not even sure where to begin. I've been flashing Rom's on multiple devices for a few years now, and have never had an issue until yesterday. I was running the latest stock 3.04.652.2 (sprint) but was rooted and used a few rooted apps. Everything was fine, but then I decided it was time to try a few new roms as I was getting tired of this one. I flashed CM11, and tried to put 4.4 on there.
I should mention that I was using TWRP for everything, except when I tried to load CM11, it said I needed to use the clockword mod recovery, so I did, and didnt' have any issues. It loaded without a hiccup. I didn't fell in love with this rom, so I tried to flash another. I had thought I successfully made a backup and stored it on my computer, but somehow, it didn't save correctly, and is useless.
I got to the point where I downloaded two Roms on the phone. I was going to try one more, Skydragon 4.0, and then a stock version of the Sprint HTC one zip. While trying to flash the skydragon, it went into the correct mode and began the series of questions prior to the flash, and then, about halfway through, there was an error message about syms issue? I can't remember what the exact wording was. I googled around, and was told that if I wiped the kalvic drive, it would solve the issue. I accidentally wiped everything.
So here I am. Stuck on the bootload screen. I've got a white background...it looks like I'm in recovery, however, there is nothing to recover. I can't even factory reset, because there is nothing on here. It won't load anything. I've tried following every Youtube video, and read through every forum I can find. Nothing works. I've tried downloading every stock rom I can find from Sprint, but I can't get any of the zip drives to open to get to the .image file. So here is what I'm working with...
Tampered
Unlocked
M7_WLS PVT SHIP S-ON RH
HBOOT-1.33.0000
RADIO - 1.00.20.274.0202
OpenDSPv26.120.16:30:08:-1
eMMC-boot
May 8 2013,16:30:08:-01
Fastboot (which I can change to fastboot usb)
Bootloader
Reboot
Reboot bootloader
Power Down
When I try to connect the usb to the phone, nothing happens, it sounds like it recognizes it, but then get an error message stating that the USB is not recognized. None of the other options do me any good. Reboot, power down, etc ,all take me right back to this screen. I've got all of the developer sdk tools and was going to try to manually put them back on, but can't even do any of it because I can't get the ROM to work.
Do I have any options? Or, am I better at this point to just drop it in the toilet, and shell out the money for the insurance claim to get a phone? I thought about taking it to the Sprint store down the street, and just asking for a Christmas miracle, but I"m not sure how much trouble it will get me in...
Please help! I can't go through Christmas without a phone.
John
did you try to make " fastboot erase cahe(s)" ? it may solve the problem.
or you should flash another recovery that support your rom!
Ba7rani said:
did you try to make " fastboot erase cahe(s)" ? it may solve the problem.
or you should flash another recovery that support your rom!
Click to expand...
Click to collapse
I can't even get it to connect to the usb on the computer. It say the usb drive doesn't work. My only options are what's available on the screen. Anything I do reboots me to the recovery screen. There is no way to re-load anything on it. I think I'm screwed. I might try to take it back to sprint and see what they say. Even though it says tampered on the top...the S is set to ON, so maybe that will save me?
redsoxfanatic76 said:
I can't even get it to connect to the usb on the computer. It say the usb drive doesn't work. My only options are what's available on the screen. Anything I do reboots me to the recovery screen. There is no way to re-load anything on it. I think I'm screwed. I might try to take it back to sprint and see what they say. Even though it says tampered on the top...the S is set to ON, so maybe that will save me?
Click to expand...
Click to collapse
Try another computer or just reinstall latest drivers ..if u can get into bootloader ..connect to computer via usb ..u will see FASTBOOT USB ..then go into adb folder ..open cmd ..write fastboot erase cache ..this might help
Sent from my HTC One using xda app-developers app
vaibhav satam said:
Try another computer or just reinstall latest drivers ..if u can get into bootloader ..connect to computer via usb ..u will see FASTBOOT USB ..then go into adb folder ..open cmd ..write fastboot erase cache ..this might help
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
how do I get into the abd folder again? This windows 8 is killing me. I got there last night, but cant remember how. I right clicked on something in the sdk tools, but now can't find it
redsoxfanatic76 said:
how do I get into the abd folder again? This windows 8 is killing me. I got there last night, but cant remember how. I right clicked on something in the sdk tools, but now can't find it
Click to expand...
Click to collapse
Hold "Shift" + right click at empty area then open "open command window here"
Its better to use another windows instead of W8, Its need special drivers I think
Ba7rani said:
Hold "Shift" + right click at empty area then open "open command window here"
Its better to use another windows instead of W8, Its need special drivers I think
Click to expand...
Click to collapse
Absolutely right ..i suggest you to install different os (Windows 7) ..Hold Left Shift + right click on empty area then open cmd
Sent from my HTC One using xda app-developers app
vaibhav satam said:
Absolutely right ..i suggest you to install different os (Windows 7) ..Hold Left Shift + right click on empty area then open cmd
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Ok...got into the cmd prompts...keep getting : fastboot is not recognized as an internal or external command.
the phone won't even connect to the pc. says the usb is not recognized...even when it's on fastboot usb
At this point, I'm so frustrated, I'm going to try to take it to a sprint store...if they tell me I'm screwed, I'll come home, and accidentally drop it in the sink, and then file the insurance. Don't know what else to do...
Its better to use another windows instead of W8, Its need special drivers ..
I face same problem with Win. 8
You are in safe side don't worry
I think u need only to fastboot erase caches
Ba7rani said:
Its better to use another windows instead of W8, Its need special drivers ..
I face same problem with Win. 8
You are in safe side don't worry
I think u need only to fastboot erase caches
Click to expand...
Click to collapse
When you say safe side, do you think I'll get in trouble at the Sprint store? It does say tampered, and unlocked, but the S is on. I'm just going to go with "my brother in law came over last night for the holidays and started messing with my phone. This morning, when I woke up, this is all I can get to." Nothing loads. I'm hoping they will fix it. Otherwise, I'm out $150 for the insurance.
I don't have a win 7 computer, otherwise I would try. This sucks.
redsoxfanatic76 said:
When you say safe side, do you think I'll get in trouble at the Sprint store? It does say tampered, and unlocked, but the S is on. I'm just going to go with "my brother in law came over last night for the holidays and started messing with my phone. This morning, when I woke up, this is all I can get to." Nothing loads. I'm hoping they will fix it. Otherwise, I'm out $150 for the insurance.
I don't have a win 7 computer, otherwise I would try. This sucks.
Click to expand...
Click to collapse
Why are you posting in the GSM One forums ?
Sprint HTC one is totally different than these.
If you have flashed a GSM Rom to your Sprint phone your going to have to RUU back to stock to get your partitions repaired.
if fastboot is not working on your windows 8.1 PC it means you hboot is older than 1.55.000 .... try this RUU with your phone in the bootloader screen
http://dl3.htc.com/application/RUU_..._NV_SPCS_4.38_003_release_335355_signed_2.exe
Edit: your going to need to use fastboot, type this cmd: fastboot oem lock this will relock the bootloader
to accomplish this I suggest an Ubuntu boot CD
I got a similar problem a few days ago, and this is how i solved it. First make sure you have TWRP installed, while in recovery, push the rom into your phone memory. Then go to your phone and click install. Good luck!
Toraxii said:
I got a similar problem a few days ago, and this is how i solved it. First make sure you have TWRP installed, while in recovery, push the rom into your phone memory. Then go to your phone and click install. Good luck!
Click to expand...
Click to collapse
How do you push it? I tried sideloading and it says device not recognized

HELP Htc one att phone lots of problems !!

http://forum.xda-developers.com/showthread.php?t=2685284
please read the bottom part of what i wrote in the thread ,, basically i went back to 4.3 and it worked and fixed the mms but it took away my 4g so i thought it was easy enough lets try the 4.4 version of that rom and maybe have the bes tof both worlds and now as u read i cant do anything , but get into bootloader but anything i try goes back to a frozen htc screen , it will go to recovery it will show cwm for a few seconds go blank and back to htc screen frozen , i cant sync to the computer , but i can power down and charge it please help , thanks so much for the help
ok ive been working on it all night and morning long , so here is what i have now , i managed to get twrp working , problem is i think that last one wiped out everything it says no OS to reboot and i cant get it to recongnize device on my computer , i have everything saved in my harddrive just in case i needed to got back but i cant get it to recongnize it on my computer but twrp all works and i can navigate on it and fastboot usb is working cause twrp got put on ,, now how to install all the saved OS back on the phone via twrp or fastboot usb is the question?
thanks
not sure many people care, let alone to create another thread pointing to your old thread.
bloodrain954 said:
not sure many people care, let alone to create another thread pointing to your old thread.
Click to expand...
Click to collapse
if u dont have anything nice or helpful to say then shouldnt u just shhh? u took the time to say nothing ,im sure that is what everyone cares to read ?
im going to use this to help other noobs like myself that gets courageous enough to try rooting , customer roms unlocking etc. seems easy to the tech guys but some of the lingo is not so easy and u can make one bad move , i hope i didnt
at any rate here is where im at , i did get twrp setup in fastboot mode so all i have is fastboot mode to do anything atm ,, it appears like i said i somehow wiped my whole operating system , how i dont know but i have one more thing i think from the help of others may work and that is use a micro usb otg cable to hopefully flash the rom back on the phone , wish me luck , unfortunately im not sure locally where to buy one , i will go look this evening , but in the meantime i did order one for a couple of bucks on ebay just in case i couldnt find one locally , i will update
anymore input would be thankful and helpful
Boot into boot loader and flash RUU that matches your cid as I take it your s-on still.
Do not flash anything does. Not match your cid in your case Att = CWS__001
Sent from my HTC One using XDA Premium HD app
ac3kill said:
Boot into boot loader and flash RUU that matches your cid as I take it your s-on still.
Do not flash anything does. Not match your cid in your case Att = CWS__001
Sent from my HTC One using XDA Premium HD app
Click to expand...
Click to collapse
there is no flash ruu ? can u show me or copy and paste what i need ? remember i can not hook up to the computer , so im going to try a micro otg cause twrp supposed recognizes it so then i was hoping to get it in my phone that way ?
madi05 said:
there is no flash ruu ? can u show me or copy and paste what i need ? remember i can not hook up to the computer , so im going to try a micro otg cause twrp supposed recognizes it so then i was hoping to get it in my phone that way ?
Click to expand...
Click to collapse
why cant you hook it up to a computer? i see that your getting fastboot and TWRP? if you can get either you should be able to sideload from the computer what you need to boot up again.
if you only have fastboot. then load TWRP via fastboot and then from TWRP, use sideload/command prompt to pump a rom on and then voila you should be good. if you already have TWRP just start from there..
syaoran68 said:
why cant you hook it up to a computer? i see that your getting fastboot and TWRP? if you can get either you should be able to sideload from the computer what you need to boot up again.
if you only have fastboot. then load TWRP via fastboot and then from TWRP, use sideload/command prompt to pump a rom on and then voila you should be good. if you already have TWRP just start from there..
Click to expand...
Click to collapse
i thought the same thing but my computer says now it doesnt recognize the device and i reinstalled all the new htc drivers smh its like my phone is completely wiped clean
i am assuming sideload is in twrp but it doesnt do anything i dont think when i go there but i will try it again hooked tot he compouter ,, i got twrp to download on my phone via the fastboot usb np but it never recognized it i just did it and it was on it
madi05 said:
i thought the same thing but my computer says now it doesnt recognize the device and i reinstalled all the new htc drivers smh its like my phone is completely wiped clean
i am assuming sideload is in twrp but it doesnt do anything i dont think when i go there but i will try it again hooked tot he compouter ,, i got twrp to download on my phone via the fastboot usb np but it never recognized it i just did it and it was on it
Click to expand...
Click to collapse
i see an adb sideload but it says could not mount?
Have you looked here?
http://forum.xda-developers.com/showthread.php?t=2318497
namaste74 said:
Have you looked here?
http://forum.xda-developers.com/showthread.php?t=2318497
Click to expand...
Click to collapse
yes sir i did this and i got the 100% but then it just goes back into the twrp and i still have no OS it says ? im installing arhd 31.6 is that not the right zip?
i would try sideloading something else to see if it could be the ARHD. also what TWRP version are you using?
syaoran68 said:
i would try sideloading something else to see if it could be the ARHD. also what TWRP version are you using?
Click to expand...
Click to collapse
twrp v2.7.0.0 and can you please link me to the one u suggest? basically i think i need everything like the factory puts in there ? , i just want it back working again , pretty much i think i need more than a rom , there is nothing in anything in the phone via twrp that i can see, i can sideload i tried pushing arhd and i tried pushing all the folders and all i saved from the whole phone before i did this and it does its thing , and when finished nothing happens ? i sideloaded got 100% still nothing , is there something i do other than reboot afterwards? thanks for helping me its frustrating
A big big big thanks to Crushalot
This guy is not only awesome for lending me his time and making my phone even better than it was but he is just a nice guy in general and helped a stranger for nothing but to help , a big asset to xda imho and he knows his stuff thank u thank u thank u my friend !!!!!
madi05
madi05 said:
This guy is not only awesome for lending me his time and making my phone even better than it was but he is just a nice guy in general and helped a stranger for nothing but to help , a big asset to xda imho and he knows his stuff thank u thank u thank u my friend !!!!!
madi05
Click to expand...
Click to collapse
Yes if you want to mention someone use the @crushalot tag and they get the message...... I support htc1Guru.com ever chance i get
Thanks for that and again this guy is a class act!
Sent from my HTC One using Tapatalk
I dont know where yo are currently at but if you recieved your phone back with kitkat that means your bootloader was upgraded. Your phone will not boot unless you either flash a 4.3 kernel or you flash a kitkat ROM. Let me know if this info helps
bdorr1105 said:
I dont know where yo are currently at but if you recieved your phone back with kitkat that means your bootloader was upgraded. Your phone will not boot unless you either flash a 4.3 kernel or you flash a kitkat ROM. Let me know if this info helps
Click to expand...
Click to collapse
thanks for your input ,, crush got me sorted and i felt i made a new friend in the process , go giants lol
madi05 said:
twrp v2.7.0.0 and can you please link me to the one u suggest? basically i think i need everything like the factory puts in there ? , i just want it back working again , pretty much i think i need more than a rom , there is nothing in anything in the phone via twrp that i can see, i can sideload i tried pushing arhd and i tried pushing all the folders and all i saved from the whole phone before i did this and it does its thing , and when finished nothing happens ? i sideloaded got 100% still nothing , is there something i do other than reboot afterwards? thanks for helping me its frustrating
Click to expand...
Click to collapse
after your sideloading the rom onto the phone is it running and are you going through the installation? if you are and its still not loading properly then you may have a corrupted SD. you can try running a RUU. i think you have an ATT phone? if your S-OFF you can try this file ATT Android 4.3 RUU EXE file
that is the full RUU. it should ask you to start in a fully booted mode. just go ahead and start in Fastboot. when you press start it just sends the command to restart phone into fastboot so you can inject from there. i might be able to find something else for you but for now try this(assuming your s-off XD)

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