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Hi,
I have this big, big problem with my carrier (Orange Spain) where they are charging me an arm and an eye for data connections I didn't make. I mean I just got this month's bill and I owe them 150€! Looking at it in detail I see numerous data connections ranging in the tens or hundreds of megs, made when I wasn't even using the phone. There's even one where I supposedly used 1,7 Gb!
They assure me that the connections have been made even if I'm not aware of them, and said that maybe they're due to a faulty phone. Is there a known problem with the N1 or any Android apps where they might be using those huge amounts of data without the user knowing it?
The apps use as much data as you let them use.
For example, if you have unprotected tethering turned on - you're providing all your surroundings with free internet on your account. Don't be surprised that doing it will result in huge bills.
No, there is no "known problem". Apps use internet connection, some more, some less. Want to control it? Install 3G Watchdog or any other app that checks the amount of data traffic used, and find what's using it.
what apps do you have that sync data?
gallery syncing with Picasa?
Lookup mobile security backing up your photos?
email accounts with sync amount=all?
data is fairly heavy with the phone, I average around 5-8gbs/month
Jack_R1 said:
For example, if you have unprotected tethering turned on - you're providing all your surroundings with free internet on your account.
Click to expand...
Click to collapse
Nope, I don't. I wasn't even tethering by USB at the time these connections were made.
Jack_R1 said:
No, there is no "known problem". Apps use internet connection, some more, some less. Want to control it? Install 3G Watchdog or any other app that checks the amount of data traffic used, and find what's using it.
Click to expand...
Click to collapse
Does 3G Watchdog tell you which app is using / has used the data?
britoso said:
what apps do you have that sync data?
gallery syncing with Picasa?
Click to expand...
Click to collapse
Yep... but no new photos were uploaded.
britoso said:
Lookup mobile security backing up your photos?
Click to expand...
Click to collapse
No, none of that.
britoso said:
email accounts with sync amount=all?
Click to expand...
Click to collapse
Yes... still, those amount to 5-10 mails a day, tops.
osugsxr said:
data is fairly heavy with the phone, I average around 5-8gbs/month
Click to expand...
Click to collapse
I never surpassed 400Mb before this, and I haven't changed my habits at all. Suddenly I'm over 3Gb.
No, 3G Watchdog doesn't tell you what app used the traffic. But there are others that do. Recently someone asked about such app, try to search the forum.
frandavid100 said:
I never surpassed 400Mb before this, and I haven't changed my habits at all. Suddenly I'm over 3Gb.
Click to expand...
Click to collapse
Well, that should rule out Android itself from your OP. It must be an app. Newsrob? You should look into any app that autosyncs. Also check their sync interval settings.
Alright, I ran some tests regarding this problem yesterday. First I turned off the phone and removed the SIM card, to see if there was any data traffic. I suspect my carrier is charging me for fake connections, so it was important to rule out the possibility of they registering connections while the card was removed.
I had it off for the rest of the day and, as expected, no connections were registered.
Then I installed 3G Watchdog and something curious happened: 3G Watchdog says I've spent exactly 91,4Kb, but Orange's web says I've spent 3,4Mb.
This brings a question, and the answer is very very important to me: is is possible that the phone is making connections and these are going unregistered by 3G Watchdog? That is, that the phone is using the Internet and 3G Watchdog doesn't see it?
frandavid100 said:
Alright, I ran some tests regarding this problem yesterday. First I turned off the phone and removed the SIM card, to see if there was any data traffic. I suspect my carrier is charging me for fake connections, so it was important to rule out the possibility of they registering connections while the card was removed.
I had it off for the rest of the day and, as expected, no connections were registered.
Then I installed 3G Watchdog and something curious happened: 3G Watchdog says I've spent exactly 91,4Kb, but Orange's web says I've spent 3,4Mb.
This brings a question, and the answer is very very important to me: is is possible that the phone is making connections and these are going unregistered by 3G Watchdog? That is, that the phone is using the Internet and 3G Watchdog doesn't see it?
Click to expand...
Click to collapse
Interesting. I would also argue that there is a lot more "background" data going on in android than on other mobile OS.
No, the connections don't go "unnoticed" by 3G Watchdog. But the charge for the connections isn't always calculated in "straightforward" way, as one would expect - please try to find earlier threads for it, I remember someone bringing this point already, and if I'm not mistaken - it was for one of the European carriers. For example, carriers can charge for any data packet, regardless of its size, as minimum of X size - so if you have an app that syncs and it has downloaded 5kB from the internet in 10 packets, it'll still register as charge for 100kB of data on your provider's site.
Check if they recently changed the calculation of the data charges - it might be the answer why suddenly you see your data usage blown.
nexusdue said:
Interesting. I would also argue that there is a lot more "background" data going on in android than on other mobile OS.
Click to expand...
Click to collapse
This is, obviously, your bias showing and nothing more. There is no "background" data besides the obvious data - Gmail? Email? Contact sync (only when contacts change)? Data-syncing apps? Data-downloading apps (Maps/Navigation)? They're not present on "other mobile OS"? If they are - they draw the same data.
You might argue that Android gives a lot more "connectivity" to use by default, so users end up using a lot more data. That's closer to the truth - since Google apps rely on web availability, and they're available by default and easily accessible, they end up being used. On the other hand, it doesn't differ from installing those apps on any other mobile platform that supports it.
Jack_R1 said:
No, the connections don't go "unnoticed" by 3G Watchdog. But the charge for the connections isn't always calculated in "straightforward" way, as one would expect - please try to find earlier threads for it, I remember someone bringing this point already, and if I'm not mistaken - it was for one of the European carriers. For example, carriers can charge for any data packet, regardless of its size, as minimum of X size - so if you have an app that syncs and it has downloaded 5kB from the internet in 10 packets, it'll still register as charge for 100kB of data on your provider's site.
Check if they recently changed the calculation of the data charges - it might be the answer why suddenly you see your data usage blown.
Click to expand...
Click to collapse
I already took that into account: some of the connections Orange is charging me for don't amount to a Kylobyte, so we can discard that. And I have single connections that range from the tens of Megs to a top of 1.67Gb. All of them connections I didn't make, obviously.
Install this:
http://www.appbrain.com/app/com.curvefish.apps.trafficinfo
And check, what is connecting. If it's your phone at all.
Thanks, I've just started using it.
Run:
tcpdump -vv -s 0 -w /sdcard/output.cap
After a while, open that on your computer using WIRESHARK. It will tell you EXACTLY WHERE your phone is connecting to, as well as what protocol it is using, and even (if it isn't encrypted data), what data is being transferred.
frandavid100 said:
Thanks, I've just started using it.
Click to expand...
Click to collapse
I am encountering the same issue (not so huge leaks but unknown as well)
TrafficInfo says me the following components use that data (every day lots of megabytes):
MediaStorage
DRM Protected Content Storage
Download Manager
have you figured out what that was?
Please let us know.
Thank you in advance
lbcoder said:
Run:
tcpdump -vv -s 0 -w /sdcard/output.cap
After a while, open that on your computer using WIRESHARK. It will tell you EXACTLY WHERE your phone is connecting to, as well as what protocol it is using, and even (if it isn't encrypted data), what data is being transferred.
Click to expand...
Click to collapse
Thanks a lot man,
I don't know what that was in case of frandavid100,
but thanks to you I've figured out what is happening on my side.
I did tcpdump -vv -s 0 -w /sdcard/output.cap as you mentioned.
Your wise advice and mighty tool let me understand that my N1 downloads FRG83 firmware update from Google servers some times per day (but it can't install it because CM6 ROM is on board).
I really appreciate your help ! Thanks again.
I noticed something weird today..
I have a 2 GB per month data plan.
So far I had used 412.1 MB.
After I checked via *3282#
I didn't use wifi and only used h to download a full 200mb rom on my phone, use applications like pulse, xda, etc that need internet connection.
However, I checked it afterwards and it's still the same 412.1 MB..
Is data connected to using the internet and downloading stuff?
Can someone explain because this doesn't make sense.....
Sent from my phone
Keep checking back with it. I don't think it updates right away and before you now it your at your 2GB.
Sent from my SAMSUNG-SGH-I897 using XDA App
Some "eye openers" based on what I observed:
1. Apps like speed test that are seemingly so simple take up ~8-10 MB per test.
2. Weather updates etc though seem less make up for it by checking for data every now n then depending on updates interval
3. Every message on google voice takes up more than just a few KB per text sent
Not just this, when u download 200 MB of data, its uses more than 200 MB for the initial connection establishment, to verify if the packets reached or not, etc.
I would recommend installing an app like "3G data monitor" to monitor ur data activity so u can find out where the drain actually is.
All said and done, it takes close to 24-48 hours for ur data usage to get reflected when u use the 3282 command.
Thanks for the answer.. I guess the delay is the problem.. I'll think about downloading 3g watchdog... anyway thanks
Sent from my phone
Use the att my wireless app more accurate
Your welcome
Now you say/press thanks
Teaching manners one person at a time
At&t has a disclaimer that I read that says it may not include recent usage. Same applies for texts and minute usage.
Sent from my SGH-I897 Captivate cog 4.3 using Xda app
Hello all.
I work at a Best Buy in the mobile department. Today I had a lady come in and show me that her Atrix HD had used 85 MB of her 200 MB data package. She told me that in the previous month her phone had exceeded her allowance and that she was only two weeks through her current month, and that with her old phone she had barely used the 200 MB at all.
I checked the data usage settings and found out that AT&T Smart Wifi accounted for 60 MB of that 85 MB of usage.
What I would love is if anyone of you have the Atrix HD on the stock ROM with that app, for you to go into your settings and check to see if Smart Wifi is using inordinate data like her phone is. The reason why is simple: AT&T bundled the app into a software update for the phone and made it uninstallable. The average user is not going to figure out how to stop the app from chewing up data like that, so it's potentially costing a lot of people money. If you see similar data usage to what I'm describing, I would love it if you could post screenshots. I want to tip off the tech sites if I can corroborate this, because if this is a real issue and it goes public, we have a chance to make AT&T fix it.
thelastholdout said:
Hello all.
I work at a Best Buy in the mobile department. Today I had a lady come in and show me that her Atrix HD had used 85 MB of her 200 MB data package. She told me that in the previous month her phone had exceeded her allowance and that she was only two weeks through her current month, and that with her old phone she had barely used the 200 MB at all.
I checked the data usage settings and found out that AT&T Smart Wifi accounted for 60 MB of that 85 MB of usage.
What I would love is if anyone of you have the Atrix HD on the stock ROM with that app, for you to go into your settings and check to see if Smart Wifi is using inordinate data like her phone is. The reason why is simple: AT&T bundled the app into a software update for the phone and made it uninstallable. The average user is not going to figure out how to stop the app from chewing up data like that, so it's potentially costing a lot of people money. If you see similar data usage to what I'm describing, I would love it if you could post screenshots. I want to tip off the tech sites if I can corroborate this, because if this is a real issue and it goes public, we have a chance to make AT&T fix it.
Click to expand...
Click to collapse
Nothing on my Atrix HD shows AT&T apps using data at all, but I also skipped that portion of setup and use T-Mobile on my AT&T model.
thelastholdout said:
Hello all.
I work at a Best Buy in the mobile department. Today I had a lady come in and show me that her Atrix HD had used 85 MB of her 200 MB data package. She told me that in the previous month her phone had exceeded her allowance and that she was only two weeks through her current month, and that with her old phone she had barely used the 200 MB at all.
I checked the data usage settings and found out that AT&T Smart Wifi accounted for 60 MB of that 85 MB of usage.
What I would love is if anyone of you have the Atrix HD on the stock ROM with that app, for you to go into your settings and check to see if Smart Wifi is using inordinate data like her phone is. The reason why is simple: AT&T bundled the app into a software update for the phone and made it uninstallable. The average user is not going to figure out how to stop the app from chewing up data like that, so it's potentially costing a lot of people money. If you see similar data usage to what I'm describing, I would love it if you could post screenshots. I want to tip off the tech sites if I can corroborate this, because if this is a real issue and it goes public, we have a chance to make AT&T fix it.
Click to expand...
Click to collapse
I disabled mine. I don't know about the app itself using data (although it might download lists of AT&T access points or something), but I did see someone over on AtrixForums.com say that it seemed to make their home WiFi connection unstable when it was running. They were seeing cases where their home connection would disconnect and then subsequent data would be over the carrier connection. I tried it on for a while and generally didn't see that issue, but I saw a blip or two where it looked like the Smart WiFi app may have put the AHD's WiFi to sleep causing it to flip back to carrier data... Between that and the fact that I saw little value to the app, I disabled it.
Sent from my Nexus 7 using Tapatalk 2
I disabled that crap. Dumb app....
Sent from my MotoAHD
I use smart WiFi, but it's not in my list of apps using data. In that same list, you can disable background data if you have a data limit set. I've disabled background data for every app in the list, and it's made a HUGE difference in my data usage. Only used 114 mb this month, and the billing cycle ends in 2 days...
Deep rooted in the mAtrix HD...
http://android-gz.com
I had to disable it also, it was disabling my wifi leading to crazy data usage.
+1 , Smart Wifi was acting like a Smart Ass , i deleted it too .
My billing cycle is on the 10th of every month, I restored my phone recently and my data was reset then too. My data now says I have used 1.51GiB but my actual is 2.14GiB
Its not a huge difference but since I come very close to my allowed 5GiB a month so I like to be able to monitor it closely.
tjlmbklr said:
My billing cycle is on the 10th of every month, I restored my phone recently and my data was reset then too. My data now says I have used 1.51GiB but my actual is 2.14GiB
Its not a huge difference but since I come very close to my allowed 5GiB a month so I like to be able to monitor it closely.
Click to expand...
Click to collapse
if you reset your phone, your phone wont show you the actual data usage. but your provider will, via app or their site. dont pay attention to what the phone will show you, pay attention to what your provider shows you.
simms22 said:
if you reset your phone, your phone wont show you the actual data usage. but your provider will, via app or their site. dont pay attention to what the phone will show you, pay attention to what your provider shows you.
Click to expand...
Click to collapse
Obviously but I'm just trying to eliminate all the extra steps and I like being able to just look at my data usage which I have an Xposed module that shows my data used right on my status bar so I can always monitor exactly how much data have I used.
tjlmbklr said:
Obviously but I'm just trying to eliminate all the extra steps and I like being able to just look at my data usage which I have an Xposed module that shows my data used right on my status bar so I can always monitor exactly how much data have I used.
Click to expand...
Click to collapse
maybe, but a reset phone will never ever show your data accurately. i use the tmobile app to monitor my data, and i flash often, yet my data is always accurate.
simms22 said:
maybe, but a reset phone will never ever show your data accurately. i use the tmobile app to monitor my data, and i flash often, yet my data is always accurate.
Click to expand...
Click to collapse
I use straight talk and their app has limited features. I'm trying My Data Manager app. It gives me a live feed I can manipulate.
The data usage is stored somewhere, I forget exactly where, but I don't know of a way to update what is read. You could have potentially restored the data usage right away and been closer though.
Sent from my DROID Turbo 2
For the past several months I've noticed this but now I want an answer or solution.
My phone is rooted and I have GravityBox installed so I can use the network traffic monitor tweak, among other things. Something I've noticed is that after a reboot, and I guess periodically throughout the day, I'll have a strange upload happening for up to about 2 minutes.
I've checked the data usage for both cellular and WiFi and I've found that neither of them are accurate to the usage listed for the apps. For cellular it is saying that I've used 1.2GB over the course of the pay period. I've checked with my network and my phone has only actually used 280MB so far into the pay period, which closely lines up with my calculated 290MB after adding up all the app usages. The same is also true for WiFi data usage as well, I'm not as concerned as I have no cap, but it says that I've used 12GB however adding up the individual apps only comes out to 3GB. So this would imply nothing is actually being uploaded.
I thought maybe it is an app or process hitting a local socket on loopback for one reason or another, but I just checked with using ping to send large 32kB packets 100 times a second to the loopback and no change in the network traffic monitor at all.
So something is being uploaded after all, or maybe ping's traffic isn't included? The upload rate might clue something in, as it is always 10-15MB/s, which is higher than my broadband upload speed. I don't know, I'd just like my data usage to be accurate so I don't have to worry about using it up for the month.
Anyone else experience the same thing?
Goggle Play Services and Android Services are constantly pinging, uploading whatever.
A minimum of 2/1 to up to 4/2 or more a minute at idle. That's with Google Transport, Framework, all cloud and social messaging disabled or removed. I started using Karma Firewall, blocking the former to reduce battery consumption... it worked.
I'm using a stock load so that's as deep as I can easily peer into the Android mess.
I also block numerous Samsung, other 3red party apps as well as Playstore. I temporarily lift the package and/or firewall block as needed. Near zero usability issues, a great reduction of wasted bandwidth and aminimum 1-3% increase of battery life.
Google Firebase is yet another worthless hog along with all Google, Samsung, App and carrier feedback... gone.
The typical Android is a hornet's nest of unwanted internet activity and an orgy of user data leaks.
Google is the biggest offender of all; a scope storage wolf in sheep's clothing.
Unacceptable.
Namelesswonder said:
For the past several months I've noticed this but now I want an answer or solution.
My phone is rooted and I have GravityBox installed so I can use the network traffic monitor tweak, among other things. Something I've noticed is that after a reboot, and I guess periodically throughout the day, I'll have a strange upload happening for up to about 2 minutes.
I've checked the data usage for both cellular and WiFi and I've found that neither of them are accurate to the usage listed for the apps. For cellular it is saying that I've used 1.2GB over the course of the pay period. I've checked with my network and my phone has only actually used 280MB so far into the pay period, which closely lines up with my calculated 290MB after adding up all the app usages. The same is also true for WiFi data usage as well, I'm not as concerned as I have no cap, but it says that I've used 12GB however adding up the individual apps only comes out to 3GB. So this would imply nothing is actually being uploaded.
I thought maybe it is an app or process hitting a local socket on loopback for one reason or another, but I just checked with using ping to send large 32kB packets 100 times a second to the loopback and no change in the network traffic monitor at all.
So something is being uploaded after all, or maybe ping's traffic isn't included? The upload rate might clue something in, as it is always 10-15MB/s, which is higher than my broadband upload speed. I don't know, I'd just like my data usage to be accurate so I don't have to worry about using it up for the month.
Anyone else experience the same thing?
Click to expand...
Click to collapse
I'm actually experiencing this for the past few days, have you found a solution yet? I literally tried everything. From clean flashing my rom, trying different kernels, firmwares etc. I checked my data usage its registering via phone settings, but not on my broadband settings. I'm having 5-8mbps uploads every 4-8 mins (it varies).