About a week ago I received notification to update to ICS. After downloading the file and the phone upgrading it get locked into a boot loop, then after about 14 hours it finally escapes form the loop and starts up only to have the SIM not get recognized, I tried restoring to factory default but it didn't work... I then sent the phone to Bell to get repaired but now they are asking for $200 to fix the phone as apparently the bootloader was unlocked and voided warranty.
As you can guess I'm saying "screw you" to that and trying to fix myself... I'm not experienced with android and when I originally upgraded I didn't back up my original software so i have nothing to restore... So basically right now I am wondering what I should do... the phone is being returned to me not repaired and I want to fix this but don't have the knowledge how to... I'm not dumb when it comes to unlocking phones as I used to unlock old Nokia's and jailbreak iPhones but I have no idea when it comes to Androids.
I'm guessing I will need to try and find an official ROM for this but Bell canada isn't the most open with their OEM software so I was wondering if anyone could help in this area by providing a ROM I could use... secondly I guess I will need to S-off my device in order to install the software?
I have searched the forum to find somethings that may be relevant to what I'm trying to do... but I'm getting confused as to what i should do (The curse of being a Noob)
Any info would be great... thanks
Read through this thread: http://forum.xda-developers.com/showthread.php?t=1668259
Quick summary: you have to be totally stock (relocked bootloader, unrooted, S-ON) to run the update to ICS via Bell.
Thanks... will give it a look through and see if I can recover this way.
Related
Hi Guys, After research I found conflicting answers, so created the thread.
My friend received a used Nexus1 with Froyo already installed. Can He unlock the bootloader and root the phone? When He turns on the phone, their is no ''unlock'' symbol at the bottom. Why Google has not patched the bootloader and rooting procedure in the Froyo firmware? like Apple, everytime their is new firmware update, the jailbreak is lost and the device becomes secure.
Can the stock apps like Amazon Mp3 store can be removed without rooting N1? Also, can N1 be Unrooted like HTC Desire for warranty purpose?
Thanks in advance.
Once the bootloader is unlocked, the phone remains unlocked unless it's sent to HTC service centre for repairs etc.
Thus, there's no need for you to unlock it again. Android is different from apple in the sense that, Google WANTS you to do whatever you want to your phone as long as you're aware of what you're doing.
For your other question, refer to
http://forum.xda-developers.com/showthread.php?t=644909
Just out of interest, has anyone unlocked their bootloader and then successfully had their device repaired under warranty?
Read this forum. It appears that people have better luck with a warranty repair instead of exchanging the device when the bootloader is unlocked.
http://forum.xda-developers.com/showthread.php?t=681723
I'm waiting to see how this works out for me. I sent my bootloader-unlocked Nexus in because I had dust under the screen. Also... I'm kinda sick of the unlocked padlock appearing on the screen every time I turn my phone on. I hope they relock it as I can root it without unlocking it anyway now. I'll let you guys know how it works out for me.
I opted for the swap when my Nexus One was acting up and my bootloader was unlocked and everything. After they received my old unit, I checked the status site and it shows: "Service is complete. Please visit HTC Customer Survey if you would like to take a quick survey regarding your experience contacting HTC.". They also took the hold off my credit card as well so I think everything is all good!
I sent mine in for repair with an unlocked bootloader and no problems.
Just got mine back today with an unlocked bootloader that was rooted and running a custom recovery with FRF93. No charge whatsoever! An HTC rep told me that they run the phone through a software test that is supposed to determine whether you unlocking/rooting the phone caused the issue. If they deem that you weren't at fault EVEN IF you did unlock/root then they repair the phone free of charge. Otherwise you're at fault and they will charge you.
rickytenzer said:
Just got mine back today with an unlocked bootloader that was rooted and running a custom recovery with FRF93. No charge whatsoever! An HTC rep told me that they run the phone through a software test that is supposed to determine whether you unlocking/rooting the phone caused the issue. If they deem that you weren't at fault EVEN IF you did unlock/root then they repair the phone free of charge. Otherwise you're at fault and they will charge you.
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Click to collapse
Hey Ricky was your bootloader still unlocked when you got your phone back?
Nope. Came back locked.
Just got my Nexus One back from HTC. It was bootloader unlocked, but I had installed ERD79 and had everything in the condition in which I originally received it. It came back with a locked bootloader and ERE27 (The 1st official OTA update.) I have now rooted it without unlocking the bootloader and am running CM6 RC1.
Would there be anyway to replace it, then get a fresh and new device?
whats getting me is the fact you guys are missing something here.. you have unlocked the bootloader and get it back locked! so either they jus switch the mobo on the n1 and flashed the original first release rom( seems to be the simple and most likely option)
OR there is an actual way to relock the bootloader that has not been found, to think if there is the way to do this, this will actually save lots of ppl that did software damage and still want to get warranty with you getting charged or getting denied!
ilostchild said:
whats getting me is the fact you guys are missing something here.. you have unlocked the bootloader and get it back locked! so either they jus switch the mobo on the n1 and flashed the original first release rom( seems to be the simple and most likely option)
OR there is an actual way to relock the bootloader that has not been found, to think if there is the way to do this, this will actually save lots of ppl that did software damage and still want to get warranty with you getting charged or getting denied!
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Click to collapse
I'm thinking the 2nd one.
I'm leaving for Europe in a week and would like to take my phone with me and use a pay-as-you-go sim card when I get there.
Anyone try unlocking this phone with the most recent JL2 on it? If so, would you mind giving me a complete step by step on how to do it?
I've read the Unlock thread, but there are so many methods and tweaks people have done, its all confusing. Either I'm not reading it correctly or I'm just not understanding it. I've seen change numbers to this or that to get it to work with Rogers, but is that a complete unlock?
Please provide me with a step by step.
P.s. my phone is completely stock, no root or anything if that helps.
Any help would be greatly appreciated.
Thanks!
Well,
As you can see I'm very weary about doing anything to this phone, seeing as I just got it replaced after a drawn out discussion/argument with Bell.
If no one can tell me the exact procedure on JL2, then I'm going to leave it well enough alone. I'm sure someone will come out with a perfect Unlock apk in the future just as they did with JH2. But for now, I'll sit and wait unless someone knows.
Afterall, Bell wants $75.00 to unlock it. I could go to Europe and probably pay less than that for a Pay-As-You Go model.
Keep up the good work developers.
I'm pretty sure there's no way (easy or lock) to unlock any Froyo builds right now, sorry.
That Unlocking software does not work on 2.2+ ?
I thought it was simply extracting some info off the phone?
If not you can always make a backup , flash to JH2.
Follow that unlocking guide, which does a SIM Unlock.
So it's unlocked forever.
Just a question about unlocking, does it void the bell warranty? Maybe I should just extract the code now and I can use it later once my warrenty is up? once i extract the code i should be able to use it no matter what firmware i'm on in the future right?
Ok, so from what I'm reading on here it can't be done with JL2.
Now my question is, can I load JH2 on this thing, grab the unlock codes, then use the same lock codes after JL2 is reinstalled?
Furthermore, are these unlock codes only good for going to Rogers or will the phone work in Europe with the same unlock code?
Sent from my GT-I9000M using XDA App
I was on 2.1 when I unlock my bell..
I upgraded to jk4 2.2
Is still unlock...
Seems like updating firmware doesnt lock the phone
I picked up a used HTC One M7 yesterday, locked to T-Mobile, thinking I could do what I usually do, buy an unlock code for $4 on eBay and use the phone.
Problem is, when I tried to get the unlock code, sellers told me they couldn't find the unlock code for the IMEI I gave them.
So I compared it to the one on the box, and it is different.
I loaded up bootloader, and saw it's unlocked, so now I know someone messed with the phone.
My problem is this:
If I want to use an official unlock code, it will only work with a stock ROM. Now, in order to change the IMEI back to the original one, I have to root (already done) and switch S-OFF. However, when I attempted to run Firewater, it told me I have to try a different kernel, because the one that's installed has an anti-firewater lock.
If I change the kernel, the ROM will no longer be stock, and then I won't be able to use the unlock code anymore, correct?
I did find another way to unlock the phone which uses a custom Config.dat file, but that's a last resort and I'm not certain if it will work or not, so I'm not really sure what I should do at this point to actually get this phone unlocked.
Originally, my plan was to unlock it and then install Cyanogenmod.
Can someone please help? I've spent hours on this today already and I'm running on empty.
Ok, I got the unlock code and tried it but it says it's invalid, so it definitely won't work with the modified IMEI (wasn't really expecting it would).
So I'm left with the challenge of reverting the IMEI back to factory. In order to do that, S-OFF needs to be set, and for that I need to run firewater, however, this is what I keep getting:
ERROR: kernel contains HTC anti-firewater patch!
****** Try again with a different kernel ******
I've tried installing the elemental kernel, and it gives me the same error.
I'm running 4.4.3, Sense 6, bootloader 1.57
Really not sure what to do next.
You won't find anything here. Changing the IMEI is illegal and not to be talked about here
Well that's lame. I'm not asking because I want to perform an illegal act, I just want to restore my phone to it's proper settings so I can actually use it.
kloan said:
Well that's lame. I'm not asking because I want to perform an illegal act, I just want to restore my phone to it's proper settings so I can actually use it.
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Click to collapse
Well that's the thing. Changing it in any way is an illegal act. Any tool that could help has been banned from the site for years and if no original backup was made sending it in for repair is the only option I can offer.
Yeah, I suppose if I can't figure it out I'll try to find a tech in town that can help.
But I don't necessarily need specific step by step instructions on how to modify the IMEI, just some general guidance with getting S-OFF working properly, and making sure I don't mess anything up so that when I do revert back to stock I can still use the unlock code I got.
I just re-locked the bootloader and am now installing the RUU_M7_UL_JB43_SENSE50_MR_TMOUS_3.24.531.3_Radio_4A.21.3263.03_10.38m.1157.04_release_336982_signed_2(2).exe I downloaded, which I'm running in Parallels, since Mac seems to be fairly limited with some things.
After I get that installed and working, I'm going to see if I can go through the steps of unlocking the bootloader, rooting and trying firewater again.
If that doesn't work, maybe I'll try installing the latest cyanogenmod build, and trying to get firewater to set S-OFF after that.
You may have many issues if you doing all this on a mac.
Ref lashing the stock ROM has been known to help some. Not all but a few it worked on.
The IMEI change could also be a main board replacement. Then the IMEI on device would be correct and the one on the box would be wrong.
The serial number is still the same.
I re-locked the bootloader to try and install that ruu, but it got stuck and now it won't boot past hboot.
I'm running the cyanogenmod installer now because I don't know what else to do.
You could also try to S-OFF with revone, which got stuck for me at a certain point, but I went S-OFF anyway.
I tried revone because I had the same issue with firewater as you had.
Alright, I'm not going to get into all the crap I went through trying to get s-off, but suffice to say it was a colossal waste of time.
Ended up buying Sunshine and that worked like a charm when I ran it after restoring the factory T-Mobile rom.
Changing the IMEI back was ridiculously easy once I had s-off.
HOWEVER, the unlock code doesn't work! It tells me it's invalid.
Hi
I just got a XT1094, with the chilean carrier Movistar everything was great until I installed a leaked new version of google seach, the phone stop working and when I turn it of and turn it on again gets on a boot loop hole.
I can access the fastboot mode but when I use recovery appears the android robot wih the warning sign for a few second and then it goes to the boot loop again, factory reset dosn´t work neither.
The phone isn´t rooted or have the bootloader unlock.
Please I am starting to get kind of desesperate.
You have the XT1094 ? Odd, i bought it on release on same carrier and it is the XT1097
If its not rooted or unlocked, just go to Movistar and change it, ill do that since if you mess up something you might lose warranty.
Faruko said:
You have the XT1094 ? Odd, i bought it on release on same carrier and it is the XT1097
If its not rooted or unlocked, just go to Movistar and change it, ill do that since if you mess up something you might lose warranty.
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Click to collapse
Actually I assume that was that version but I cant confirm, I cant return it to movistar one of the first thing that I did was let it escape of my hands so it now have a few scratch that will avoid the warranty I am sure.
I dont think that a few scratches will void warranty, after all the problem is "software", just go and say that it doesnt turn on and it goes to bootloop
Especially when it is THIS new, and its not the hardware that it fails. I assume that since its unrelated it should not void it
I will try it, I don't know what else to do I will have to go tomorrow.
In the worst scenario if they tell me that my warranty is voided, What sould I do?
I think you could flash another stock rom trough ADB, look for a pure edition (Brazilian should be ok)... That should work.
By the way, in the base of the phone is the version of your phone (next to where you charge the phone)
Faruko said:
I think you could flash another stock rom trough ADB, look for a pure edition (Brazilian should be ok)... That should work.
By the way, in the base of the phone is the version of your phone (next to where you charge the phone)
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Click to collapse
Yeah I haven't noticed it until a few minutes and you were right is a XT1097.
I have downloaded a few stock roms called moto x pure KXE21.187-42 and a Moto x pure multi tool that in the post said that work with XT1097 also but I need to have the bootloader unlocked and I don't know if I can unlock the bootloader in this status.
You can access fastboot, so yes you should be able to unlock it (search the FAQ in this forum for more info on how to do it)
BUT go to movistar first, keep this as a backup plsn, if you mess something you may lose the phone.
Faruko said:
You can access fastboot, so yes you should be able to unlock it (search the FAQ in this forum for more info on how to do it)
BUT go to movistar first, keep this as a backup plsn, if you mess something you may lose the phone.
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Click to collapse
Hi so I went to the storeyesterday and they change it with no problem at all.
My new moto X is working really fine even the old one have some issues with moive voice that this one dosn't have.
Thanks a lot
Excellent !! Glad i was of help