[Q] Phone doesn't connect to one special APN. - Motorola Droid 3

I'm already really tired for looking a solution for my problem so i just have to ask it now. I think its not very common case, at least I haven't found any thread about similar case (although it might be poor searching skill).
I try to describe the problem.
My company where i work use its own APN to connect its local network. Connection trough this APN doesn't give me internet access, only local network. The problem is that my phone doesn't have a connection at all with these settings. It should get connection up and have access to few company web pages but it doesn't.
I've tried both stock ROM and CM9, no results.
Connection via service provider regular APN (internet access) works flawlessly.
Regular APN settings:
Name: xxx
APN: xxx.xxx.xx
MCC: 248
MNC: 01
other settings default
My company APN settings:
Name: yyy
APN: yyy.yyy.yyy.yy
MCC: 248
MNC: 01
User name: yy
Password: yy
Authentication type: None or PAP (seems that depending on phone)
My co-worker tried with several Android phones, all of them worked, I myself tried Galaxy S2, and it worked too.
So my question is, does Droid 3 somehow use data connection differently than other phones? Why it cant make a connection when all other phones does.

Try adding the apn info the the file called apns-conf.xml I believe it is in
/system/etc
I've found that when using custom roms I can't connect with my carriers apn without having it in the apns-conf.xml
Sent from my XT860 using xda premium

solved?
damiendk said:
I'm already really tired for looking a solution for my problem so i just have to ask it now. I think its not very common case, at least I haven't found any thread about similar case (although it might be poor searching skill).
I try to describe the problem.
My company where i work use its own APN to connect its local network. Connection trough this APN doesn't give me internet access, only local network. The problem is that my phone doesn't have a connection at all with these settings. It should get connection up and have access to few company web pages but it doesn't.
I've tried both stock ROM and CM9, no results.
Connection via service provider regular APN (internet access) works flawlessly.
Regular APN settings:
Name: xxx
APN: xxx.xxx.xx
MCC: 248
MNC: 01
other settings default
My company APN settings:
Name: yyy
APN: yyy.yyy.yyy.yy
MCC: 248
MNC: 01
User name: yy
Password: yy
Authentication type: None or PAP (seems that depending on phone)
My co-worker tried with several Android phones, all of them worked, I myself tried Galaxy S2, and it worked too.
So my question is, does Droid 3 somehow use data connection differently than other phones? Why it cant make a connection when all other phones does.
Click to expand...
Click to collapse
I was wondering if your issue is solved. I got the same problem!

Ty for your replay Endoroid, but it didn't help. Still have problem with that APN.
I'm guessing that the problem might be that phone tries to connect to some address (ping or whatever), but since APN doesn't have internet connection it fails and simply doesn't create connection. But that's only my opinion, and I'm not sure is it true.

Related

No Edge data or 3G or HSDPA, Phoenix 4.5, I9000UGJK4

All,
I flashed Phoenix Rising 4.5...love it. The issue I'm having is with my data connection. I just bought a house, YAY, and we were there with some friends last night moving some stuff and just enjoying the clean, empty space. I looked at my phone and realized I had no data connection. Phoenix shows data as HSDPA, so the little H wasn't on the notification bar. My friend was next to me with her iPhone, cringe, and she had some 3G but was bouncing back and forth to Edge. I had nothing.
Is this a problem with the modem, a setting I can adjust? Something? Once I had my wireless network setup it won't be so bad but I'd hope I would have some data. Any help would be appreciated. Also, if I need to flash another modem, any suggestions? I haven't flashed a modem by itself before, hopefully it will be easy.
Thanks.
What modem are you on? I would suggest trying a new one. The captivate, imo, didn't get very strong connections. My other non smart phone had better signal strength overall. On the other hand, my captivate had better signal at my house than some of my friends' phones.
Samsung Captivate
Firefly 2.0.5
SpeedMod K12U
JK4 Modem
I'm on the JK4 modem that come with Phoenix Rising 4.5. Normally my signal is very strong and I had full bars at my house, just no data connection. Does the I9000 JK4 modem not support Edge, I don't even know if Edge is an international connection type.
Cant see where you are from but does phoenix have apns already in it?
Sent from my SAMSUNG-SGH-I897
koreancanuck said:
Cant see where you are from but does phoenix have apns already in it?
Click to expand...
Click to collapse
I'm in colorado. When you mean APNs, you talking about apps that shut off data? I haven't seen any in my searches. I wasn't sure if there was some data setting I could modify with SGS tools.
trekie86 said:
I'm in colorado. When you mean APNs, you talking about apps that shut off data? I haven't seen any in my searches. I wasn't sure if there was some data setting I could modify with SGS tools.
Click to expand...
Click to collapse
What is APN?
Settings>Wireless and Networks>Mobile Networks check that Use Packet data is checked
>Access Point Names
Should see something like AT&T 310 410, click this. Setting I see are, yours may be a bit different:
Name: AT&T 310 410
APN: wap.cingular
Proxy: Not Set
Port: Not Set
User Name: Not Set
Password: Not Set
Server: Not Set
MMSC: http://mmsc.cingular.com
MMS Proxy: wireless.cingular.com
MMS Port: 80
MCC: 310
MNC: 410
Authentication Type: None
APN Type: internet + mms
Good luck!
cappysw10 said:
What is APN?
Settings>Wireless and Networks>Mobile Networks check that Use Packet data is checked
>Access Point Names
Click to expand...
Click to collapse
Alright, that helped clear things up a bit. Use packet data is enabled, Data Roaming is not. I didn't know roaming still existed. What exactly counts as roaming?
My APN reads as such:
Name: ATT WAP
APN: wap.cingular
Proxy: wireless.cingular.com
Port: 80
User name: Not Set
Password: Not Set
Server: Not Set
MMSC: http://mmsc.cingular.com
MMS proxy: wireless.cingular.com
MMS port 80
MCC: 310
MNC: 410
Authentication type: None
APN type: internet + mms
Anything look out of place here? Could this solely be a modem issue that doesn't support edge?
So, I was back out at the house today. I was on HSPDA and Edge so I guess I'm good. Must have been a weird instance. Thanks for all your help.
Close thread!

Question: No DATA on US ATT Unlocked Eurospec

Just got my Note straight from the UK, unlocked. Been on the phone with ATT about 6 times. I can send and recieve calls, texts - but no DATA. They can't seem to figure out why it will not pick up the ATT Data Network. Sim, EIN all linked, but no joy.
I am a noob, sorry - any ideas. I hate to send the phone back.
Any ideas ?
Update - Funk2641's response below (no APN was entered) - fixed it the issue.
Still, ATT would not give me a 4G smartphone plan - even though the H+ shows up next to the clock ? Initial Speedtests look like the same as my Infuse, Atrix and 4S.
Thanks everybody (Funk2641) for your help ! I hope this thread saves some agony for many as this phone is hitting the states. Don't know if I will tread in Eurospec for the Nexus, as I will want to hold that one in my hand first.
Also, this is a great phone - speed, battery life and the screen is fantastic !
Did you put the APN in correctly?
Name: AT&T
APN: wap.cingular
Proxy: leave blank
Port: leave blank
Username:[email protected]
Password:CINGULAR1
Server: leave blank
MMSC: http://mmsc.cingular.com
MMS Proxy: wireless.cingular.com
MMS Port: 80
MCC:310
MNC:410 (note. this could also be 310, 41 or 15)
APN Type: leave blank
Go to Settings --> Wireless and Network --> and Access Point Names. You might have to make a new apn. (like I did)
No, I will give it a try.
Thx.
please keep posted.....I'll be on Att Friday
I will follow this thread since I will also switch from T-mobile to AT&T.
I too have the same issues. I actually used a few different apns and got edge to work poorly, I sighed and told myself ICS would fix it all up better and to just enjoy the extra battery life of 2g now, God I hope a get this cleared up
Sent from my GT-N7000 using xda premium
Technically, the Note is just a big SGS2. There's no reason on the phone side you should be having a problem using the Cingular APN. I'm using a ISGS2 and a UK 3G Tab 10.1 on AT&T with no problem. It's either something with the provisioning of your account or your Note may not have the right bands (Asian?). The latter is unlikely if you ordered it from the UK. Try reseting the APN to default under network settings. Also, if you're on a legit 4G plan there's a specific APN that you can find on the ASGS2 forum.
Here is another APN that works, I had the same issue
For APN settings use the name ATT and then for APN the word phone. Leave everything else blank-what is needed will get filled in automatically. Click the APN when you finish adding it and the radio button turns green to indicate it is working. The advantage to this APN setting is it gives you clear access and data speeds are not limited by ATT.
Those apns didn't work and I too a would doubt my phone bring the Asian version,.this version of gingerbread has the option to suspend my data network from holding down the power button maybe the software isn't...... I don't know I have no clue but my apns are normal but when's search they don't come up
In the list automatically so something a wrong
and I came from a hspa+ phone so my plan is already to go, I called to double check
to op, glad you got it straightened out...who did you order from and how much?
Funk2641 said:
Did you put the APN in correctly?
Name: AT&T
APN: wap.cingular
Proxy: leave blank
Port: leave blank
Username:[email protected]
Password:CINGULAR1
Server: leave blank
MMSC: http://mmsc.cingular.com
MMS Proxy: wireless.cingular.com
MMS Port: 80
MCC:310
MNC:410 (note. this could also be 310, 41 or 15)
APN Type: leave blank
Go to Settings --> Wireless and Network --> and Access Point Names. You might have to make a new apn. (like I did)
Click to expand...
Click to collapse
My phone came with no apn settings. It was from europe ( ? Polish )
I had to manually enter the settings.
Pretty much the same as what is listed here ( got from SGSII forum )
WOrks great.
FOr those not working, try leaving the username and password blank
It should also work
drgopoos said:
My phone came with no apn settings. It was from europe ( ? Polish )
I had to manually enter the settings.
Pretty much the same as what is listed here ( got from SGSII forum )
WOrks great.
FOr those not working, try leaving the username and password blank
It should also work
Click to expand...
Click to collapse
Doc, I need it by the weekend like a drug, can you suggest a place to get it from. I'm Stateside and on AT&T if it helps!
drgopoos said:
My phone came with no apn settings. It was from europe ( ? Polish )
I had to manually enter the settings.
Pretty much the same as what is listed here ( got from SGSII forum )
WOrks great.
FOr those not working, try leaving the username and password blank
It should also work
Click to expand...
Click to collapse
Hi,
What kind of Internet speed you are getting? Anyways you can do a speedtest and let us know? Please?
Thank you.
the.mister.d said:
Hi,
What kind of Internet speed you are getting? Anyways you can do a speedtest and let us know? Please?
Thank you.
Click to expand...
Click to collapse
I got between 6.02 and 7.73 down; 1.08 - 1.09 up in Atlanta GA
Funk2641 said:
Did you put the APN in correctly?
Name: AT&T
APN: wap.cingular
Proxy: leave blank
Port: leave blank
Username:[email protected]
Password:CINGULAR1
Server: leave blank
MMSC: http://mmsc.cingular.com
MMS Proxy: wireless.cingular.com
MMS Port: 80
MCC:310
MNC:410 (note. this could also be 310, 41 or 15)
APN Type: leave blank
Go to Settings --> Wireless and Network --> and Access Point Names. You might have to make a new apn. (like I did)
Click to expand...
Click to collapse
with the note you need to set manually the APN?did not set automatically?After insert the SIM Card and restart is not set?
Funk2641 said:
I got between 6.02 and 7.73 down; 1.08 - 1.09 up in Atlanta GA
Click to expand...
Click to collapse
That's nice! Thank you!
I will be ordering mine this weekend. Not sure though which place yet !
Waiting to see if I can get it any cheaper from India. Have folks coming from India to NY in two weeks. Lets see!!
Thank you again!
I cannot connect to at&t. under APN i get "no items" and cannot get to a place to enter apn settings.
"use packet data" is selected
network mode is gsm/wcdma (auto mode) is selected
"search networks shows select automatically, at&t, and at&t. I have tried all three
i get regestered on network, but still will not connect help!
I am on the iphone plan with unlimited data, worked just fine in galaxy tab original 7"
i tried using funks apn settings and i still have nothing, i came from an atrix where i always got H+ and now here are me speeds, my speed test was done in detroit, i live in NJ my ping was 317, U 144 kbps D 155 kbps, i have no idea what is wrong with this phone but att can get going on it, i called and they have nothing for me!!! i dont know what to do
What plans are you guys, please?
(Anyone on month to month $50 unlimited?
There are two different APNs to use depending on what data plan you're on. If you're using a MediaNet or Data for non-Smartphones plan (3G) you need to use the Cingular APN. If you're on a legit 4G plan you need to use the special APN for 4G phones. If you reverse it, you'll get no data. For those of you on the 4G plan, go in to the APN settings. When you press menu, there's a reset to default option. It should pull the 4G settings down automatically. If you're on a 3G plan don't do this and instead manually enter the below settings. If you do this correctly you should get data. If you have a quad-band phone and still can't get data it's something with your account settings and not the h/w.
Cingular APN from the SGS2:
Name: Cingular 410
APN: wap.cingular
Proxy: null
Port: null
Username: [email protected]
Password: CINGULAR1
Server: cingulargprs.com
MMSC: http://mmsc.cingular.com
MMS Proxy: wireless.cingular.com
MMS Port: null
MCC: 310
MNC: 410
Authentication type: null
APN Type: internet + mms
4G APN from ASGS2 (There are two)
Name: ATT PHONE
Everything null except
MCC 310
MNC 410
APN type: Internet
Name: ATT WAP
APN: wap.cingular
Proxy: wireless.cingular.com
Port: 80
MMSC: http://mmsc.cingular.com
MMS Proxy: wireless.cingular.com
MMS Port: 80
MCC: 310
MNC: 410
APN Type: mms,supl

No data connection??

I went out an purchased an HTC Raider from Rogers to replace my Bell S2.
I did the HTC Dev unlocked the the phone and rooted it. I applied the ICS update to the phone from Rogers. With the exception of the phone being Rooted - everything is stock.
I can make phone calls, send texts - no issues. I can't get the data to work. I've set the connection to use HSPA and GSM only. I use Petro Canada Mobility with ProxyDroid (I've always used this with no issues and I don't abuse the service and it is has worked on every android phone I've owned).
I've added the exact APN settingsand it doesn't work! I have done everything that I can think of and right now I am beating my head against a brick wall.
APN : goam.com
proxy : 10.128.1.69
port:80
username: wapuser1
password: wap
Server : (leave whatever is default)
MMSC http:/mms.gprs.rogers.com
MMS proxy 10.128.1.69
MMS port 80
MCC 302
MNC 720
Authentication type None
APN type : (leave whatever is default)
The following is set in ProxyDroid:
proxy : 10.128.1.69
port:80
username: wapuser1
password: wap
I have it set to come on once the wireless is off.
Can anyone help please?
Silly question, but if the apn settings accept the proxy info, what do you need proxydroid for?
Sent from my HTC Raider
Well, just go to your carrier and ask for an LTE compatible sim AMD also to set up your line for LTE
There is no cost go doing the above, the plan stays the same...only difference is you will have LTE
Sent from my HTC PH39100 using Tapatalk 2

[Q] Unlocked Samsung Captivate won't download MMS, even with the carrier correct APN,

Hello,
I have a Samsung i896 Captivate, which was originally with Rogers. I purchased it from a cell store second hand and unlocked. I am with Virgin Mobile. I have spoken to them about my issue that the MMS will not download. They say they're down loading but then never finish and eventually expire. Even as I added the APN according to the instructions from VIrgin, nothing has changed. Still not down loading MMS. They say that because the phone was not originally with Virgin they can't do anything about it. Is there anything I can do to get my MMS downloading even with my unlocked phone??? Please help and thank you for reading.
ElleJay2013 said:
Hello,
I have a Samsung i896 Captivate, which was originally with Rogers. I purchased it from a cell store second hand and unlocked. I am with Virgin Mobile. I have spoken to them about my issue that the MMS will not download. They say they're down loading but then never finish and eventually expire. Even as I added the APN according to the instructions from VIrgin, nothing has changed. Still not down loading MMS. They say that because the phone was not originally with Virgin they can't do anything about it. Is there anything I can do to get my MMS downloading even with my unlocked phone??? Please help and thank you for reading.
Click to expand...
Click to collapse
When you entered your APN, did you delete all the others first?
Being unlocked doesn't change much other than you can use it on any carrier. Did you check with them to see if they locked your MMS?
Also, MMS can only be downloaded on data (can't use wifi).
Sent from my SGH-I897 using xda app-developers app
BWolf56 said:
When you entered your APN, did you delete all the others first?
Being unlocked doesn't change much other than you can use it on any carrier. Did you check with them to see if they locked your MMS?
Also, MMS can only be downloaded on data (can't use wifi).
Sent from my SGH-I897 using xda app-developers app
Click to expand...
Click to collapse
Thank you for your reply BWolf56! So I haven't checked with Rogers to see if they lock their MMS as they are not my carrier. (they were the original phone owners carrier) If I call them do you think they'll assist me even if I am not thier client?
When I entered the APN there were no previous APN entered so none to delete.
I turned off the Wifi and then turned my phone on and off, just to see if that made a difference...I don't even know what to expect will happen if I do find a fix. Will my pending (NOT expired) MMS be able to be down loaded?
Would you have any other suggestions as to how to fix this problem? I really want to receive these messages before they expire and am getting kind of desperate. Thanks again.
ElleJay2013 said:
Thank you for your reply BWolf56! So I haven't checked with Rogers to see if they lock their MMS as they are not my carrier. (they were the original phone owners carrier) If I call them do you think they'll assist me even if I am not thier client?
When I entered the APN there were no previous APN entered so none to delete.
I turned off the Wifi and then turned my phone on and off, just to see if that made a difference...I don't even know what to expect will happen if I do find a fix. Will my pending (NOT expired) MMS be able to be down loaded?
Would you have any other suggestions as to how to fix this problem? I really want to receive these messages before they expire and am getting kind of desperate. Thanks again.
Click to expand...
Click to collapse
Locked MMS would come from your current carrier so you would have to ask them.
Although, if you were on Wifi this entire time, it's normal it didn't work. As I mentioned earlier, you need to be on your data (3G/H) to download MMS. You should be able to redownload the pending ones, just hold over the MMS and hit redownload.
ElleJay2013 said:
Thank you for your reply BWolf56! So I haven't checked with Rogers to see if they lock their MMS as they are not my carrier. (they were the original phone owners carrier) If I call them do you think they'll assist me even if I am not thier client?
When I entered the APN there were no previous APN entered so none to delete.
I turned off the Wifi and then turned my phone on and off, just to see if that made a difference...I don't even know what to expect will happen if I do find a fix. Will my pending (NOT expired) MMS be able to be down loaded?
Would you have any other suggestions as to how to fix this problem? I really want to receive these messages before they expire and am getting kind of desperate. Thanks again.
Click to expand...
Click to collapse
Out of curiosity, did you set two APN's? By the looks of it, there are two for Virgin - one for default and one for mms. I had the worst time doing a Rogers apn setup and eventually had to go to the default one and put default,text,mms,...etc for the type. Virgin might work the same. If you already have figured your problem out, then sorry for a late reply.
Rogers APNs
norm182 said:
Out of curiosity, did you set two APN's? By the looks of it, there are two for Virgin - one for default and one for mms. I had the worst time doing a Rogers apn setup and eventually had to go to the default one and put default,text,mms,...etc for the type. Virgin might work the same. If you already have figured your problem out, then sorry for a late reply.
Click to expand...
Click to collapse
There should be 2 APNs indeed: Rogers' look like this:
Main APN:
Name: Roger #1
APN: internet.com
MCC: 302
MNC: 720
APN type: default,supl,mms
APN protocol: IPv4
Bearer: Unspecified
Leave everything else as is.
MMS APN:
Name: Rogers MMS
APN: rogers-core-appl1.apn
MMSC: http://mms.gprs.rogers.com
MMS proxy: 10.128.1.69
MMS port: 80
MCC: 302
MNC: 720
APN type: mms
APN protocol: IPv4
Bearer: Unspecified
Leave everything else as is.
There's also a LTE one and couple others but aren't needed on our phone.
So yeah, Virgin should have something similar to those. And of course, gotta be on data (3G)
Let's hope that's all it is, I couldn't help but notice that the reference was "APN" instead of "APN's". I'm just finishing work on a Captivate and happen to have a Virgin acct so I'll try it shortly and see
Oh my. I am so sorry, I didnt even get close to trying my virgin acct on the captivate I was working on. The customer was hovering to get it back, so sorry for misleading. How did you make out ElleJay? did you finally get your unit going?
BWolf56 said:
There should be 2 APNs indeed: Rogers' look like this:
Main APN:
Name: Roger #1
APN: internet.com
MCC: 302
MNC: 720
APN type: default,supl,mms
APN protocol: IPv4
Bearer: Unspecified
Leave everything else as is.
MMS APN:
Name: Rogers MMS
APN: rogers-core-appl1.apn
MMSC: http://mms.gprs.rogers.com
MMS proxy: 10.128.1.69
MMS port: 80
MCC: 302
MNC: 720
APN type: mms
APN protocol: IPv4
Bearer: Unspecified
Leave everything else as is.
There's also a LTE one and couple others but aren't needed on our phone.
So yeah, Virgin should have something similar to those. And of course, gotta be on data (3G)
Click to expand...
Click to collapse
i had a similar problem a few months back and sporadically since. i talked to rogers and was advised to go into apn type and edit it to say - internet,mms instead or default,supl,mms
try it and exit then go back in and make sure it stuck. for some reason it takes more than one try sometimes.
hope that helps
Remember, they bought with rogers as original, but are trying to setup virgin...but yeah, the overall consencus is that they may be missing an apn setting and "of course, gotta be on data (3g)" lol. Now just more concerned as to whether its up and running.

SM-T815Y OTA 6.0.1 update killed mms

This is solved.
The Phone Carrier found the solution and sent me a text.
As many others in many other places suspect, It is an APN issue. To me it looks like Samsung has made some assumptions about what the APN setting should be for different carriers and simply loads them in as part of the update. The sets the Network Operators to select automatically. Sometime this only gets close enough that the phone only makes call but not SMS or mms. sometimes SMS works too but many time the mms setting fail.
This is the USA solution for those using Straight Talk
Settings --> Mobile Networks --> Access Point Names -->> you should already have a Straight Talk
If you don't you will have to call the Tech Line for the complete list as this maybe somewhat device specific.
Change the following.
Name: Straight Talk
APN: RESELLER
PROXY: not set
PORT: not set
User name: not set
Password: not set
Server: not set
MMSC: http: //mmsc .mobile.att.net
MMS PROXY: proxy mobile. att. net
MMS PORT: 80
MCC: 310
MNC410
AUTH TYPE: not set
MMS APN TYPE: default.mms.supl
APN protocol: IPv4/IPv6
APN Roaming: IPv4/IPv6
Ok,
I did the OTA Update to Build Number MMB29K.T815YDVU2BPG5 ,,, Baseband version T815YDVU2BPE5 and mms has died.
Cannot send. If I try it takes 15-20 minutes for it to fail and give the failed message.
If I am sent an mms I get a message showing a download arrow and when I tap it, it takes about 5 minutes to get the "DOWNLOAD FAILED" message.
Things I have tried:
Checked APN setting with carrier. ---- They were correct
Deleted all other APN's from the system. ---- >> No CHANGE
Set APN protocol(s) to IPv4/IPv6 (carrier said it would be OK) ---->> NO CHANGE
Set Chrome to be the DEFAULT BROWSER ----->> NO CHANGE
Tried it in SAFE MODE ----->> still no mms send
The above should have done the next one but still tried the next one.
Deleted ALL other apps that had mms permissions--->> NO CHANGE
Things I have not tried:
Complete reset. Research says sometimes it works, sometimes it doesn't, sometimes it works for a few hours and then mms fails again. Really big hassle.
Trying to ROLL BACK. Nothing about this looks easy or something a person without pretty high level knowledge and skills and access to a really good computer should attempt. This is especially true since I have one of the more unusual versions. The SM-T815Y (GSM LTE with a SIM card) and none of the other variations that have full phone capability were supposed to be available in the USA. Info for any version that isn't GSM LTE is probably useless since the hardware will be different. I get no WARRANTY SERVICE from Samsung. Cannot even register it with them. To get the original OS I have to download from foreign sites with all the perils that involve.
Hoping some else has some ideas I haven't tried short of a master reset.

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