Hi there! would like to seek your help regarding my galaxy note, I encounter packet data on/ff and cannot connect to mobile data (internet) but my sim card is working (can send sms and call). i just put my phone yesterday to flight mode and after that it cannot able to connect to internet. I did factory reset and some wipe of cache.. is there any advice? my phone is rooted already with franco kernel (stock ICS rom only). Please help Sir.
Please do not "FACTORY RESET" , You could potentially brick your phone.
1. Try to see if you have your "DATA" on. With DATA off 3g/h/h+ will not work only wifi would.
2. Worst case scenario, take out your SIMCARD and put it back again.
hackerboi said:
Please do not "FACTORY RESET" , You could potentially brick your phone.
1. Try to see if you have your "DATA" on. With DATA off 3g/h/h+ will not work only wifi would.
2. Worst case scenario, take out your SIMCARD and put it back again.
Click to expand...
Click to collapse
Hi, Thanks for the reply,
I already did some of the basic steps, It just so happen that the history of this problem was because after I put my phone to "flight mode for about 5 hours" and the the packet data icon "3g/H" were no "DOWN arrow" color orange where as I know is a sign of good connection. but the icon only lit the "UP arrow" please help
May also be a issue with having incorrect APN information (Some carriers do not Automatically push out the right details)
Under settings> Wireless And Networks > Mobile Networks > Access Point Names
Check the listings are correct for your network.
Ranger58 said:
May also be a issue with having incorrect APN information (Some carriers do not Automatically push out the right details)
Under settings> Wireless And Networks > Mobile Networks > Access Point Names
Check the listings are correct for your network.
Click to expand...
Click to collapse
Hi, Actually my phone's packet data was working well before I put it in "flight mode" meaning my APN settings is OK. for reference here are some of my screen shots which I edit to see the ICONS status,,thanks for the help!.
Don't know what still seems like a apn issue. Only because I would expect atleast one reply from the network during the connection discussions.
The fact that the orange arrow never lights up to me indicates that the network never gets the sent packets.
Have you tried anything like the apn on/off alps from the the playstore.
Otherwise I cannot see why having airplane mode on for a while would permanently ruin your data connection
Sent from my GT-N7000 using Tapatalk 2
Ranger58 said:
Don't know what still seems like a apn issue. Only because I would expect atleast one reply from the network during the connection discussions.
The fact that the orange arrow never lights up to me indicates that the network never gets the sent packets.
Have you tried anything like the apn on/off alps from the the playstore.
Otherwise I cannot see why having airplane mode on for a while would permanently ruin your data connection
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
Hi, yup but as you know some apn tweatering app is no longer feasible with ICS,
Yes, I am also not convince about after flight mode / airplane mode activation that causes my phone not to connect to the internet. I guess this is related to root bug, this was my 1st time to enable flight mode under rooted condition so I wonder that this might be the root caused. Can anyone suggest to unroot? Please advice, Thanks and Mabuhay!
Bump
Sorry to be bumping this old thready but was the OP able to ressolve the problem? I have been having exactly the same issue but only intermitantly, if I reset my phone everything is fine for a while and then all of a sudden I loose the orange arrow and will only see green.
I am unable to recieve calls or make them, no internet etc. I am on Tmobile UK now EE, have gone through the standard error checking with tmobile but no luck, first they said it was the network being down and no they say it's my phone but I don't see how it's been fine for ages and all of a sudden I have this problem.
It's totally random, I have decent reception so I have say 3g or h+ with 2 or 3 bars but no orange arrow
Any ideas?
Related
I currently have something on the phone not allowing 3g access. I can't seem to figure out what it is, but I believe I narrowed it down to an App. I did a wipe and clean rom install and 3g was working fine. I did a titanium backup restore of all apps with data and now 3g isn't working again. Anyone know of an easy way to pinpoint what is blocking my 3g? I tried ending all tasks in advanced task manager, but I'm guessing the phone would need a reboot to bring back 3g?
Have you check you settings-wireless & networks-mobile networks-use only 2g networks?
ya I tried using only 2g network, I even tried researching the network and it finds tmobile in the settings. I even went as far as getting a fresh sim card prior to wiping the phone. Somehow after an app/data restore from titanium back up, tmobile internet no longer works still. It's why I wiped in the first place.
1) Double check your APN settings in settings > networks > mobile networks
2) In dialer, dial *#*#4636#*#* > choose phone info > scroll down > verify that 'set preferred network type' reads WCDMA preferred.
3) Also in settings, make sure you didnt set 'use 2g only'. Same location as #2 above
Thanks for your help. I actually just did a nandrestore from an image I had that was a week old and internet came back, so it has to of been something I done within a weeks time. I just hope I don't end up hitting the app that stopped it, if I think it was one, because thats the only thing that makes sense to me.
I have your same problem could you be so kind as to attach the img you put so I try too? thanks
victor.barba said:
I have your same problem could you be so kind as to attach the img you put so I try too? thanks
Click to expand...
Click to collapse
Then you will have his phone.
you mean....?
i Think i have a similar problem... I turn 3g on and after half an hour i cannot access the internet anymore... The sign in the notification area shows the "sent arrow" blinking but the receive arrow does nothing... I have apndroid to control my 3g usage... I unistalled it, did a reboot but again the problem persists... Do you have anything in mind???
I forgot to mention that the exact same thing happens with 2g network as well
victor.barba said:
you mean....?
Click to expand...
Click to collapse
When someone does a nandroid backup, it backs up all the data on the phone. All of it, if you restore it to your phone, you will be logged into google as him, you will have all his contacts, messages, settings etc. If one of you downloads something, it may download on both machines. The only way to fix it would be to wipe both of them.
i have the same problem. two days ago its working fine. i just turn on turn off the wifi and it just works again.
Can also try turning the airplane mode on/off. This problem occurs if you use APNdroid or similar, or toggle mobile connection on the Desire ROM.
tired of trying and try to wipe, reset, several rom, so I decided to send it to HTC in England ... and the problem is which has the bootloader unlock my ...
Hi all - Just got a diamond 2 from ebay . I can get everything connected no problems through wifi however with the wifi off nothing connects phone works sms works sim is showing an HSDPA connection and o2 has changed to 3g o2 . Is there any settings i have missed to connect to the internet any other way except wifi.
Tried so far all report connection error.
Weather widget
Live messenger
data connection - won't turn on
Phone is on o2 in UK.
Other thing to mention is i left this sim in the phone overnight as my old number was being transferred to it have tried a soft reset as well.
Any help or suggestions would be appreciated.
Finally managed to find some settings hidden under about 15 different layers to change the gprs settings and connect to everything else. No idea where they are now so i'm afraid i can't help future users coming into this post but if i reflash with a different rom no doubt i will be tearing my hair out to enter them again and when i find them this time i will write them down.
(I'm doing this from memory so forgive me if I have left something out.)
Generally if you go to Settings\Connections\Connections and I believe you go to the advanced? tab, you should see 2 connections settings, set both to internet.
Thanks for the reply Bruce. Couldn't find it in the ROM i'm using so instead i found another way . Entered here incase anyone else comes up with the same problem.
1: goto settings>wireless controls - this also works if you go to weather and let it try to update over data.
2: click data connection - it will try to connect and fail.
3: on the failure screen click settings
4: on the settings tab adjust the internet settings for your provider in my case o2 active settings
5: click advanced and from there you can edit the details as you wish..
Hope that helps someone else out there and again thanks for the reply Bruce
I dont use / dont give a great deal of GPRS - Edge Speed on my Galaxy Note unless i have few emails to be checked as the Social Networking and stuff like that are Blocked in my Office //
So anyways the Question is ... When i want to Connect to GPRS I click / TaP on the Power Button and select "Data Network mode" and it shows Activated and I see that 'E" symbol on the Notification Panel showing up ... but However Sometimes I dont see that getting showed up and wont be able to Connect to GPRS at all ... and the only way to resolve this is I got to reboot the Phone.
anyone else is facing this issue ? .... Mine is Vodafone Mobile connect Plan.
Ofcourse i plan to move to 3G.
Thanks
Sai
When you press power button
data network mode either activated/decactivated, you can toggle it by tapping it.
so you mean to say data network mode is not highlighted
OR
it not works even you tap it?
dr.ketan said:
When you press power button
data network mode either activated/decactivated, you can toggle it by tapping it.
so you mean to say data network mode is not highlighted
OR
it not works even you tap it?
Click to expand...
Click to collapse
Hi again Ketan,
WHen I Tap on that Option it shows as Activated but i dont see the 'E' Symbol in the Notification area and hence wont be able to Connect to GPRS.
However I say this happens 2/5 times.
I am in 50-50 whether it phone issue ? or network issue ?
The same thing i also tried with "Settings - WireLess & Networks - Mobile Networks - Use Packet Data " ... most of the time it works but when i am in urgent damn it doesnt show up ... I had to reboot the Phone.
any idea where is the Issue ?
This weired thing i have seen on friend's device. Though it was galaxy fit, but i remember it was happen to perticular network, he had another sim card n thr was no issue on other. So i believe it should b network side. Try changing sim card, just buy new sim n try it.
Sent from my GT-N7000 using xda premium
SaizGalaxyNote said:
I dont use / dont give a great deal of GPRS - Edge Speed on my Galaxy Note unless i have few emails to be checked as the Social Networking and stuff like that are Blocked in my Office //
So anyways the Question is ... When i want to Connect to GPRS I click / TaP on the Power Button and select "Data Network mode" and it shows Activated and I see that 'E" symbol on the Notification Panel showing up ... but However Sometimes I dont see that getting showed up and wont be able to Connect to GPRS at all ... and the only way to resolve this is I got to reboot the Phone.
anyone else is facing this issue ? .... Mine is Vodafone Mobile connect Plan.
Ofcourse i plan to move to 3G.
Thanks
Sai
Click to expand...
Click to collapse
Even i was using vodafone. I experienced the same problem. That is because of the network. The only thing you can do is whenever you lose the 3G or 2G data, you need to switch on to airplane mode and then switch it off. I used airplane mode toggle application from the market. Once you go into airplane mode and come back you will be getting the data network. But this failed to work few times. So i changed my network to bsnl and now i don't have any issues.
It looks to me Network issue .. I am also Using Vodafone.
Anyways lets see after i migrate to 3G whether this problem will be resolved or not.
Thanks
Sai
i was using 3G in vodafone. The problem was not solved thats why i changed to BSNL. So before changing the plan try it once.
This seems to be happening to me too. I have been using the Galaxy Note II with 3G on Vodafone without any issues for a month now, but today irrespective of me switching on the mobile data, the icon won't show up nor would internet work. I have restarted, toggled flight mode but no avail.
-Bala
yes, I have seen this on my note, and I have used airtel 3g aim, reliance as well but still the same. only way is to reboot the phone. anything else I do will not restore data connection
I tried enabling mobile data in my Samsung Galaxy S plus, but no 3g indicator poped up. So i checked the apn settings and I see that no settings are there at all.
I tried making a new apn settings or even make my provider send me the apn settings themselves, but the settings won't be saved (the list remains empty!)
Any solutions for that?
That's what i'm saying mate. Although i hit save, the list remains empty...
Hi.
Same situation happened to me on my Samsung Captivate (googling solutions led me to this post!).
I think I was able to get my 3g issues to fix after I toggled airplane mode on and off. After doing that, the 3g label showed up on the menu bar, and I had 3 options available to me in the APN settings. Also, the Data Usage tab began to show stats for Data, and not just wifi.
TRy deleting or replacing the "apns-conf.xml" file found in System/etc.
fermata_ said:
Hi.
Same situation happened to me on my Samsung Captivate (googling solutions led me to this post!).
I think I was able to get my 3g issues to fix after I toggled airplane mode on and off. After doing that, the 3g label showed up on the menu bar, and I had 3 options available to me in the APN settings. Also, the Data Usage tab began to show stats for Data, and not just wifi.
Click to expand...
Click to collapse
wow... this solved the issue. After I deactivated Airplane mode, the settings came back. Many thanks m8! (really weird that it did tbh, but meh )
faria said:
TRy deleting or replacing the "apns-conf.xml" file found in System/etc.
Click to expand...
Click to collapse
I would do that also just to be sure, but i haven't rooted the phone yet and I hope I don't have to (although I will sooner or later )
I would not know why it is like that, maybe someone more technologically-savvy could figure that out. haha
Just make sure to toggle airplane mode everytime you reboot your phone, because this "fix" is not permanent
will have that in mind fermata_. Thanks again
Hi XDA, I bought a Z3 Compact a few days ago, and yesterday this weird bug occured for the first time. The data is simply turned off suddenly when I check my phone, and nothing I do will turn it back on.. Toggling mobile data back and forth, searching for networks and clicking different ones, downloading internet settings again, airplane mode on/off etc. - nothing works except rebooting the phone, and then the data works again until next time it messes up. It did it again last night.
I googled the issue, and it seems some S4 users have had same problem with Android 4.4.2? Link to the issue is found here http://support.t-mobile.com/thread/70532
Apparently they report that you cant make calls either when this bug occurs, even when the phone says it has bars, however I havent tested regular calling. I will next time my device bugs out.
Has anyone experienced something similar and/or is there any way to fix it?
I had the same issue but only when Stamina mode was enabled. After a few hours I would lose mobile data and only a reboot would restore it. I cleared data for Eco Mode Controller, rebooted and the problem hasn't reoccurred since. Not sure if this helps or not.
rec71 said:
I had the same issue but only when Stamina mode was enabled. After a few hours I would lose mobile data and only a reboot would restore it. I cleared data for Eco Mode Controller, rebooted and the problem hasn't reoccurred since. Not sure if this helps or not.
Click to expand...
Click to collapse
I don't have it enabled, but I will definitely try clearing data for eco mode controller.
Also, I figured out that I can still make calls even when the data doesn't work. So it is not the same issue that is described in the link.
I think you have the same issue as described in this link? https://talk.sonymobile.com/t5/Xper...sappearing-in-Stamina-mode/m-p/845155#U845155
I have had stamina mode on however, so I will try it anyway.
I believe I had the same issue as you: cell signal dying after a while, but more often when cell reception was likely to be cut off (e.g. poor service areas or stamina mode). I'm also on T-Mobile in the US.
You can try the troubleshooting steps I took in this post, but what ultimately ended up working for me was a nano-SIM swap.
If you try all of the above and still haven't managed to fix it, I would suggest a phone swap.
Edit: typo
ahrex said:
I believe I had the same issue as you: cell signal dying after a while, but more often when cell reception was likely to be cut off (e.g. poor service areas or stamina mode). I'm also on T-Mobile in the US.
You can try the troubleshooting steps I took in this post, but what ultimately ended up working for me was a nano-SIM swap.
If you try all of the above and still haven't managed to fix it, I would suggest a phone swap.
Edit: typo
Click to expand...
Click to collapse
But if the sim card was the problem, I wouldnt be able to make calls right? I mean, there must be a connection since I can call.
Also, the phone doesn't give me a notification with "No sim card" or something similar..
But then again, weird errors can happen.. I will order a new sim card if the problem persists and I am unable to find a solution
Zylian91 said:
But if the sim card was the problem, I wouldnt be able to make calls right? I mean, there must be a connection since I can call.
Also, the phone doesn't give me a notification with "No sim card" or something similar..
But then again, weird errors can happen.. I will order a new sim card if the problem persists and I am unable to find a solution
Click to expand...
Click to collapse
You might be right. My issue was signal, then no signal. I never got a "no SIM card" message, however.
Best of luck!
I am now getting this issue without using Stamina mode. I am currently sat at work with no data, same thing happened yesterday. It worked fine this morning but at some point it has gone and only a reboot will get it back. I am missing important notifications because of this.
It seems to happen when I move around the building and the signal goes weak. The About -> Status page currently shows:
Signal strength: -79 dBm 17 asu
Mobile network type: HSPA
Service state: Voice: In service - Data: In service
Mobile network state: Disconnected
This is so frustrating.
---------- Post added at 12:43 PM ---------- Previous post was at 12:36 PM ----------
Just rebooted, data is back and now I see this in About -> Status:
Signal strength: -75 dBm 20 asu
Mobile network type: HSPA
Service state: Voice: In service - Data: In service
Mobile network state: Connected
Time to seek a refund.
I never got this issue fixed, even after repairing the device using PC Companion so I've sent it back to Clove for a refund. I think Bluetooth may have something to do with it though: I use BT in the car and have a Fitbit connected. I spent a day with BT disabled and the issue did not occur. I then went for a run with BT headphones connected and when I got back I had no mobile data again.
So goodbye Xperia Z3 Compact.
Anyone managed to fix it?
Hi!
I have the same issue. I use BT in my car too, but I think I lose it event without BT sometimes..
Anyone managed to fix it?
Just wanted to pitch in that I have the same problem (Z3 here).
I was going to return the phone but reading that the new lollipop update will arrive next week I think I'll hold out and see if that update won't fix it.
/Edit
See if Paul Wheeler3's post here works for you , I cant paste the link since I have posted 10 times here... but google with his name, and search for Xperia Z3 Losing Data Connection. should be one of the top hits.
Nischi85 said:
See if Paul Wheeler3's post here works for you , I cant paste the link since I have posted 10 times here... but google with his name, and search for Xperia Z3 Losing Data Connection. should be one of the top hits.
Click to expand...
Click to collapse
COPIED and PASTED for your ENJOYMENT:
I thought I’d share a quick tweak that applies to most of Sony’s Xperia Android phones. If you’re on the Three network and travel around a fair bit you’ll notice that occasionally you’ll lose the data connection and it won’t always come back until you reboot the phone. Very annoying.
This happens because Three still have some 2G roaming agreements in place for areas they don’t have coverage. That doesn’t include data roaming however and a lot of devices (including the iPhone still) have trouble with this.
The way to fix this is to set the ‘Network Mode’ to ‘4G/WCMA’. Annoyingly you can’t set this in the ‘Mobile Network Settings’ section, you’ll need to go into hidden service menu to get to the setting. From the dialler, type this:
*#*#SERVICE#*#*
'Service' is typed as you would on a T9 predictive text keyboard, so thats one key press per letter.
Once your into the service menu, choose ‘Network Mode’ and then within this menu choose ‘LTE_WCDMA’.
You’ll see the radio stack reboot (so you’ll lose your connection while it does this).
No longer shall you experience the annoying ‘data never comes back’ issue.
It goes without saying that changing this setting is at your own risk.
You should manually set your network to WCDMA/GSM first. Then do as suggested above.
The problem is that the mode will automatically fall back to whatever is set in the UI if you even load the Mobile Networks control (by simply selecting the menu item in settings). If you leave it stock, then going into mobile networks will cause it to "fallback" into the failure mode. But if you manually set it to WCDMA/GSM then going in to Mobile Networks will only cause it to fallback into HSPA+, which isn't bad.
I'm getting this exact same issue but on my galaxy s5 only a reboot will resolve it I wonder if it is also in relation to 2G networks. I am on EE and the just recently sold to BT could be that their infrastructure now includes 2G coverage with no data for some places? Soon as I reboot back on 4G. Looked in settings and annoyingly only auto ones are 2G/3G/4G and 2G/3G there is no 3G/4G auto connection type guess I need to find a Samsung secret menu?
cpurick said:
You should manually set your network to WCDMA/GSM first. Then do as suggested above.
The problem is that the mode will automatically fall back to whatever is set in the UI if you even load the Mobile Networks control (by simply selecting the menu item in settings). If you leave it stock, then going into mobile networks will cause it to "fallback" into the failure mode. But if you manually set it to WCDMA/GSM then going in to Mobile Networks will only cause it to fallback into HSPA+, which isn't bad.
Click to expand...
Click to collapse
I am on a tmobile z3 and it says N/A no matter which mode I put it on in settings and then going to that secret menu. Please help. I'm on stock android 5.0.2 lollipop. Thanks!
still have the same bug with my Z3 compact, Android 6.0.1 and it is very resistent, even secure mode without 3rd party Apps, new SIM Card and new mobile phone (but with restored Sony Backup) helped. Vodafone germany and Sony Customer Care are idealess.
Last try will bei leaving SD card out and a reset with Sony companion without restoring backup