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Hello. I've been relentlessly searching everywhere for a solution to my plight.
My Diamond touch works fine for the first few incoming and outgoing calls but then all of a sudden there is no incoming or outgoing audio when I make or receive a call. I.E. the call connects but I can't hear the caller and they can't hear me. The phone still rings and caller display still works. Likewise I can still place a call in the normal way. Just no audio in either direction. Soft reset sometimes restores normal operation but sometimes a hard reset is required.
The phone was originally on UK Orange network but is now unlocked and running on UK O2.
I got to grips with flashing quickly enough and I have now tried upteen combinations of roms and radios but nothing seems to help.
Has anyone else had this problem ? Or better still managed to cure it ?
Any help or suggestions would be so so so appreciated.
Oh yeah just in case it's relevent.. The phone seems to work perfectly in every other way. wifi, bluetooth, 3G, gps etc. Battery life is a wee bit pants but I'm not too concerned about that.
Thanks in advance guys !
brianbelfast said:
Hello. I've been relentlessly searching everywhere for a solution to my plight.
My Diamond touch works fine for the first few incoming and outgoing calls but then all of a sudden there is no incoming or outgoing audio when I make or receive a call. I.E. the call connects but I can't hear the caller and they can't hear me. The phone still rings and caller display still works. Likewise I can still place a call in the normal way. Just no audio in either direction. Soft reset sometimes restores normal operation but sometimes a hard reset is required.
The phone was originally on UK Orange network but is now unlocked and running on UK O2.
I got to grips with flashing quickly enough and I have now tried upteen combinations of roms and radios but nothing seems to help.
Has anyone else had this problem ? Or better still managed to cure it ?
Any help or suggestions would be so so so appreciated.
Oh yeah just in case it's relevent.. The phone seems to work perfectly in every other way. wifi, bluetooth, 3G, gps etc. Battery life is a wee bit pants but I'm not too concerned about that.
Thanks in advance guys !
Click to expand...
Click to collapse
M8. I don't think you're on your own on this one. I have the same problem ...or similar. My phone pairs OK but drops the blue tooth connection usually on audio but quite often altogether. Re-pairing is a pain in the A$$. It's definitely a phone issue as I have the older qtek and a nokia that work with my kenwood system without a hitch but pair up the diamond and I'm pulling my hair out after 5 minutes.
I've tried the latest stable radio, setting pin code to 0000 & also turning off security but it still drops connection after an outgoing or incoming call.
Does anyone have a fix for this?
...and jetware 1.3 doesn't solve this either. Installed it the other day and pretty much the same ...audio is fine until a call is terminated and then it drops A2DP but sometimes stays connected on telephone. Other times both drop off!
bt stack
In my case it looks like the BT stack on the diamond is not compatible with the Kenwood DNX8220BT stack. I see quotes that HTC implemented their own stack for the Diamond so could someone put me out of my misery and tell me if it's possible to change the stack to something like that on the wizard as that works flawlessly with my Kenwood satnav?
ADD+
My phone does that weird thing too where I couldnt hear the other person on line. I have manage to found a quick fix for it tho.
Solution 1: During the call (when you notice you cant hear the other person), press the middle circle button (which will activate the screen if dimmed out), then press the speaker icon. This allows you to continue the conversation on speaker with the other person on line without having to soft/hard reset.
Solution 2 (works sometimes): During the call, reduce the volumn, wait a secnd or two, then raise it again.
Bt3030 - Shb6100/7100
Have the same problem with Philips shb7100 and shb6100. i also have tried the Jabra BT3030.
I used and test them on a Tyten and wizard no problem at all.
I had same problem before...found out is hardware problem...sent to htc care and after tat everything ok.
ADD+ said:
In my case it looks like the BT stack on the diamond is not compatible with the Kenwood DNX8220BT stack. I see quotes that HTC implemented their own stack for the Diamond so could someone put me out of my misery and tell me if it's possible to change the stack to something like that on the wizard as that works flawlessly with my Kenwood satnav?
ADD+
Click to expand...
Click to collapse
I have the exact same model (kenwood dnx8220bt and XDA ignito (diamond), same problem where everything is okay but when you go into the contacts menu and try to make a call, BT connection either drops or nothing happens when you try to make the call.... this is a joke.... how can my old HTC P3300 work with it without a problem and this newer Diamond flop like a fish...
any updates or news??
I've the same problem. No Sound after some call or others sounds play. When this happens and if I receive a call the others not listen my voice. This means that when audio disappear, speaker and also microphone not work, like the system can't comunicate with them. The volume control not resolve my problem. I've done HR and with nothing installed in my phone the problem come back again after few minutes. So it's not a problem of third part bad software, but htc orginal software or hardware problem.
Anyone solve it o have idea?
Thanks!
I join the list - having problems with my xcarlink which used to work with my P3300
Tried using A2DP Toggle which helped on the artemis but seems to have NO effect at all on Diamond
The Diamond does connect flawlessly to my jabra earpiece and my Sony ericsson bluetooth speaker
ninja_pimp said:
I had same problem before...found out is hardware problem...sent to htc care and after tat everything ok.
Click to expand...
Click to collapse
I have the same problem. Sent my HTC back twice for repair but still no solution. The first time they didn't found the problem, the second time they replaced the speaker.
What did they do with your phone to fix it?
According to this thread http://forum.xda-developers.com/showthread.php?t=431826 it is a hardware issue. The phone needs to go back to the supplier as it is faulty.
What is the silver button on the original handsfree kit meant to do? when i have an incoming call it wont pick up so, so is there meant to be another function to it or something? thanks
i second that also
this key doesn't answer the incoming call
is there someone else has this problem ?
anyone actally used the handsfree kit?
The wired one? I use mine all the time, answers calls here, and a double press makes it dial last number..
hi, i'am also having the same issues.
the silver button does not pick up calls.
has anyone found a solution for this?
I have the same problem
I live at HK
I have been to the Service Center,
But denied it is the handfree fault but the rom bug..
I argued with them, then changed to a new handfree,
but the problem still there....
Hi everybody,
I'm new here and very grateful for all the brilliant solutions you guys come up with to all sorts of issues with x1.
I have the same problem with my hands-free: the button doesn't work and neither does the microphone. Until now, I've thought of it as a simple matter of replacing the hands-free kit, but now I see the suggestion that this is a Rom bug! Will anyone be able to elaborate a bit on this?
thanks and best regards,
Sune
Really not sure it is real or not that is a rom or software bug,
but sure quite a number of problem of people experienced such problem!
I hope SE not to put a death ear on this issue.
It is really annoying as I quite often used the handfree.
hello everyone
the same problem on my russian x1 handsfree. Have tried to fix it with some patches - no results. Then I've bought Nokia Xpress music handsfree, and it works perfectly (and radio works too).
update
VERY SAD, but it doesn't fix the problem. bad quality of X1 jack - thats the problem. Xpress key doesn't answer the incoming call periodically too, but handsfree itself working good all the time
seljean said:
hello everyone
the same problem on my russian x1 handsfree. Have tried to fix it with some patches - no results. Then I've bought Nokia Xpress music handsfree, and it works perfectly (and radio works too).
update
VERY SAD, but it doesn't fix the problem. bad quality of X1 jack - thats the problem. Xpress key doesn't answer the incoming call periodically too, but handsfree itself working good all the time
Click to expand...
Click to collapse
The first time i got to know the headphone dosen;t work in answering call, I really feel astonished. It is such a basic function of phone, how can the genius of SE dose not test it. Do them think we will buy another handfree???
Really disappointed of SE.....
swazpurohit said:
What is the silver button on the original handsfree kit meant to do? when i have an incoming call it wont pick up so, so is there meant to be another function to it or something? thanks
Click to expand...
Click to collapse
Hi I'm Chris from Sri lanka,
Yes, I have the same issue! The handsfree seems to work when I remove it and re insert the jack during an incoming call, but not initially! It is very temeperamental and annoying. I also have a problem when I get an another call when I'm already on a call while using the handsfree. The current call goes to speaker phone and the party cannot hear wht I'm saying through my handsfree!
So I am forced to remove the handsfree and talk during such instances! Crazy this, especially since answering phone calls is one of the core functions of a cell phone! what's the point in having all the frills when answering a call is so tedious!
This is very disppointing, especially with such a high price tag to boot!
same case here. im really disappointed...
i guess that if i can when asus glaxy came out i will change mi xperia for that one... this phone is really "buggy"...
Same probleme here unfortunately.. I tried to remove all
additional programs related to dialing and volume,
switched to the new ROM, but no changes. Button on headset
does not work and microphone neither.
I also have same issue, both HK new stock ROM & cook rom also.
i'm form India, had purchased Xperia X1i and using Airtel network. when i connect my hands free and attend one call the moment second call come, automatically my loud speaker gets activated.
is any facing the same problem in Indai or any where else? will any one help me this.
is there any solutions?
squarecircle said:
Hi I'm Chris from Sri lanka,
Yes, I have the same issue! The handsfree seems to work when I remove it and re insert the jack during an incoming call, but not initially! It is very temeperamental and annoying. I also have a problem when I get an another call when I'm already on a call while using the handsfree. The current call goes to speaker phone and the party cannot hear wht I'm saying through my handsfree!
So I am forced to remove the handsfree and talk during such instances! Crazy this, especially since answering phone calls is one of the core functions of a cell phone! what's the point in having all the frills when answering a call is so tedious!
This is very disppointing, especially with such a high price tag to boot!
Click to expand...
Click to collapse
even i facing the same problem.
is there any solution
The handsfree seems to work when I remove it and re insert the jack during an incoming call, but not initially!
Click to expand...
Click to collapse
Samething here, and the above works for me too (Remove and re insert), but SE really need to fix this for us.
I believe it's a hardware problem, bad 3.5mm jack!
My right earphone's volume has fallen to one tenth. I have it for less than a month. Good listening but bad manufacturing quality.
Personally I don't think it's bad hardware, I think it's bad firmware/rom.
Currently, with GENERIC UK ROM R2AA010, three presses of headset button dials last number, long press disconnects. Not tried incoming call yet.
I really need to be able to customize this buttons function, especially to activate Voice Command, so that I can make calls, play music etc, without the need for touching the phone. Only then, will I be able to make a button for the handlebars on my motorbike.
Want to use a fully wired system to save on battery power, rather than bluetooth. Also, in all the years of using bluetooth, I have yet to find a combination of handset and headset that work seamlessly.
So far, not impressed with the lack of functionality of this headset, but can see why it works like this. Essentially SE should have included Voice Command, then this hardware/software combination would have been shipped working effectively. I think it is merely a cost saving exercise and SE need to provide a patch and fix in their next rom release.
Just like some other models, the famous Noise Cancellation problem arrived IS.
Situation:
When a normal headphone (without mic) plugged in, or
When the handset is plugged to car kit
Problem:
Noise Cancellation activated and the other side cannot hear anything.
Workaround:
Unplug your phone and talk to it direct. Are we using a smartphone or stupidphone?
Solution:
1. Pray someday HTC will release an update, or
2. Pray someone can root IS and release an utility to deactivate Noise Cancellation
For 1, everyone here please test for yourself, and report to HTC support. I am not sure if they will release an update but at least they are polite enough to talk to. For 2, just pray.
all i use is a bluetooth carkit and that doesnt seem to have these problems for me at all...
idk if ur referring to a cabled one... but if thats the case erhm.... sorry idk ^^
Hawkysoft said:
all i use is a bluetooth carkit and that doesnt seem to have these problems for me at all...
idk if ur referring to a cabled one... but if thats the case erhm.... sorry idk ^^
Click to expand...
Click to collapse
Pay attention to the word "plugged". Yeah... bluetooth stereo headphones are fine too.
Hy! i have my IS since a week... i have the same promlems, nobody can hear my on the other side while i am driving....
when i am calling from home its alright. I dont understand how is it possible? please somebody help me!!!!!!!
I called HTC support about this issue and they replied it's a "feature" of the noise cancellation function. I really hope IS can be rooted soon so we can sort out the problem ourselves.
Same here, they gave me the same reply. But then I asked, is the "feature" intends to prevent user from using headphones or car kits, they cannot give me an answer but said they forward the case to the engineerin dept. Hope something can be done next.
Sent from my HTC Incredible S using XDA App
Same problem here.
Fixed by Gingerbread!!! Yay!!!
Are you sure?
Yesterday I've talked to HTC germany and told them what they have to do to disable this crap feature.
Every HTC since Nexus One have this Problem.
It's in the build.prop, you have to change one single line...
On my phone it's now working fine, but I'm S-Off and rooted.
I've told HTC yesterday how-to fix this problem.
They say, that there are to few persons, who told there this problem.
Yes, I can also confirm that the GB upgrade fixes the mic problem with normal headphones.
Besides, I can no longer hear that little echo of my own voice I used to hear during a call. Just hope HTC didn't disable noise cancellation as a solution for this.
hi, tech guys and friends. I recently got my HTC one probably two months backfrom an eBay seller
here's my problem
1. no sound comes from any of the speakers.
2. when I tried to play an audio.file it says unable to.play this type of audio file
3. headphones doesn't work,no Mic even
4. when I make calls neither of the part hear their sounds,also call screen hanags
5. videeoe recording doesn't work
generally audio related actions denied to work. I don't have warranty and I am thinking what causing this problem
1. software??
not sure , as I flashed the stock firmware with RUU. and made many resets the other phone functions work properly,but sounds never come up
why it says unable to.play this type of audio file with stock player???
2. hardware??
I checked the headphone jack and and moved back and forth the headset connector, but no use , no sound comes
pls help me this is I feel serious problem to me I.don't have warranty as I purchased from eBay. and I cannot disassemble before deciding hw/sw problem. the repairability is quite on low side.
I am badly seeking for solution..i hope someone already should have faced these kinda problem and might have solved it..pls share it to me or share your experiences... thanks
This is most probably a hardware problem. If everything is stock and bla bla bla then you should complain to the seller. Send it to HTC for a check. It's usually $35 for an inspection and decide what you want to do with the phone from there.
Good luck
Sent from my HTC One using xda app-developers app
Hello,
I got myself a Huawei P20 Pro and am fairly satisfied with it atm. But there is one issue I have now and that is that apps like Line, Teamspeak 3 and even the phone app is using the wrong microphone when using a Bluetooth headset or even an USB C -> 3,5 mm headset.
One thing that I do remember now that I am writing this, is that I have Boldbeast Recorder installed, which is a call recording app. But I never had these issues with my Samsung S7 Edge.
Anyone else having similar issues?
Update;
I made a call earlier today and had these issues, but using the handset itself. But after a while even calling seems to not be working.
I did a quick reboot and now, huzzaa, everything works again...
I have Huawei P20 Pro and I use Boldbeast call recorder. It works fine with the handset as well as work Bluetooth
Same problems and more....
Alle090 said:
Hello,
I got myself a Huawei P20 Pro and am fairly satisfied with it atm. But there is one issue I have now and that is that apps like Line, Teamspeak 3 and even the phone app is using the wrong microphone when using a Bluetooth headset or even an USB C -> 3,5 mm headset.
One thing that I do remember now that I am writing this, is that I have Boldbeast Recorder installed, which is a call recording app. But I never had these issues with my Samsung S7 Edge.
Anyone else having similar issues?
Update;
I made a call earlier today and had these issues, but using the handset itself. But after a while even calling seems to not be working.
I did a quick reboot and now, huzzaa, everything works again...
Click to expand...
Click to collapse
I have the same problems with my P20 Pro! I can't make calls after a while with apps like messenger och WhatsApp, and after a while even audio when recording video I gone! A restart works for a while but then back to same behavior! This is really bad if they want to compete on the high end market... Hoping for a system update that fixes this ASAP!
anilhk said:
I have Huawei P20 Pro and I use Boldbeast call recorder. It works fine with the handset as well as work Bluetooth
Click to expand...
Click to collapse
Hmm, I think it happens for me whenever I use my Bluetooth headset (Jabra EVOLVE 65 MS). After I stop using it and go back to my USB-C -> 3,5mm headset it has that weird bug again.
popeppel said:
I have the same problems with my P20 Pro! I can't make calls after a while with apps like messenger och WhatsApp, and after a while even audio when recording video I gone! A restart works for a while but then back to same behavior! This is really bad if they want to compete on the high end market... Hoping for a system update that fixes this ASAP!
Click to expand...
Click to collapse
For me it all starts working after a reboot :s
I got 3 days more to decide whether to keep it or not :s
So, I ended up returning my phone and got myself a Samnsung S9+ DS....
I am sorry!
I said earlier I don't have problem, but I do have problems with phone calls. The other party cannot hear me well. Maybe it is something to do with using Boldbeast. It records well, but maybe it interferes with phone calls. Can someone confirm this?
I'm regularly having the same issue.. Occasionally the other person at the start of a call can't hear me..
I have only yet encountered the issue with actual phone calls not whatsapp voice calls etc..
So I'm wondering if it's perhaps a VoLTE bug?
Or the only other thing I can think of is that perhaps the USB-C to 3.5mm headphone adapter plays around with the audio pipeline and doesn't reset.. Just speculation
Microphone error
Same to me here... Is there any solution? My friend can't hear me at all on the phone call... But when I playing PUBG with microphone enable they said my voice just like cartoon....
Private space is the key. I guess
Switching to private space.. ans switching back.. make u lose mic in calls.
I am sure of that.
There seems to be a few causes
Potentially:
1/ going into private space
2/ after using usb-c headphone adapter
3/ after using Bluetooth Audio
Still wondering if it's a VoLTE thing or if it also happens with whatsapp during a microphone. If it's only effecting phone calls and not apps that use the microphone that would point to volte or some other part of the call pipeline rather than the general audio pipeline
The only solution I have is to restart the phone.. That works
..
It seems like a firmware issue connected to the mic. Hope this gets resolved soon.
Same issue here.
I tried turning off VoLTE and WIFI calling. No luck.
This is really giving me a hard time. I can't make calls anymore.
People just don't hear me.
Do you guys have the dual SIM version? How many cards installed?
I removed the Sim in slot 1 yesterday and when I slid the tray back in the phone showed an update for the provider settings (and provider apps etc.)
I run the update and restarted the phone. Some provider apps were installed with the update.
--> first call went without problems.
--> maybe 2 SIM cards interfere?
--> maybe the provider update needed to be forced (by removing one of the SIM cards)
--> maybe it was just the reboot.
I'll keep you posted.
4 calls since last post (no restart since).
--> procedure might have done the trick.
Has anyone managed to fix the problem with update?
No more problems?
im having the same problem, i tried restarting and formating the mobile.
Fixes it temporary only.
Do you have two sims installed or just one? Try taking one out if you have two (see above) to trigger a provider update.
Ok, I have two sims in the phone. But now I deny Google permission for the microphone (I don't use "ok Google" to wake up), and never happens again, microphone works fine all the time.
Sent from my CLT-L29 using Tapatalk
I have exactly the same issue can hear everyone else crystal clear just they can't hear me