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My Galaxy Note was stolen a few weeks ago. Fortunately, my parents were nice enough to buy me a new one. Now I'm trying to protect it with maximum security. I've set up the pattern lock screen, I was also asked to set up a back up PIN code just in case I forget the pattern. Now when I try to draw the wrong pattern on purpose for over 20 times, it only tells me "Sorry, try again." It doesn't stop me from trying nor does it ask for the PIN code. Is everyone's Note like this or is there something wrong with mine?
I want to know if it's possible to NOT have it ask for the pattern every time I unlock the device? Is it possible to have it ask for the pattern every hour or something? It's quite annoying having to draw a complicated pattern every time I unlock the device.
I also heard of some security app that takes a picture with the front camera after numerous wrong passcode/pattern attempt and sends the picture to my email. Anyone know what apps have the ability to do that?
Lastly, what are some of your advices/suggestions/recommendations for security apps or keeping the phone more secure?
Loads of thanks.
rcheung28 said:
My Galaxy Note was stolen a few weeks ago. Fortunately, my parents were nice enough to buy me a new one. Now I'm trying to protect it with maximum security. I've set up the pattern lock screen, I was also asked to set up a back up PIN code just in case I forget the pattern. Now when I try to draw the wrong pattern on purpose for over 20 times, it only tells me "Sorry, try again." It doesn't stop me from trying nor does it ask for the PIN code. Is everyone's Note like this or is there something wrong with mine?
I want to know if it's possible to NOT have it ask for the pattern every time I unlock the device? Is it possible to have it ask for the pattern every hour or something? It's quite annoying having to draw a complicated pattern every time I unlock the device.
I also heard of some security app that takes a picture with the front camera after numerous wrong passcode/pattern attempt and sends the picture to my email. Anyone know what apps have the ability to do that?
Lastly, what are some of your advices/suggestions/recommendations for security apps or keeping the phone more secure?
Loads of thanks.
Click to expand...
Click to collapse
1. Hmm, for me after 5 incorrect patterns, it just says try again in 30 seconds, don't really have the patience for 20 But I remember one time I gave my friend my phone to hold on to before going for an exam, and she locked the device completely, in which case I had to enter my google account email.
2. there should be a "Lock Delay" option in lock screen settings, and you can delay screen lock, up to 30 min
3. I know what you are talking about with the face taking picture app, but right now for my life of me I can't remember what that app was, back from march-ish, cause I did have it. I used to have Kaspersky anti-theft after that, but got rid of it around june. I felt like it lacked some features, but its been a while, so there could have been an update with more features and stuff. There's an app called Ceberus anti theft that supposedly does the face picture, but I have not used it so can't confirm on that. And there's a specific app on the market Gotya! Face trap. Haven't used it, you can buy it and try it.
3. I'm currently using avast mobile security, since july. I feel like it covers my bases, the only thing thats not featured is the "lock device if entered incorrectly" and essentially the face picture, but i don't really care for that.
Personally, I just use the slider unlock, just quicker, no hassle, especially when driving, its on me always, I trust my friends around me, if someone steals my phone, I have avast to do the magic.
There's many anti-theft/mobile security apps out there, and most are free to install with no in app billing extended features. Kaspersky you have to buy initially, Cerberus is free initially, and has an in app extended feature billing. Just shop around, see what suits your needs
dr. xp55 said:
1. Hmm, for me after 5 incorrect patterns, it just says try again in 30 seconds, don't really have the patience for 20 But I remember one time I gave my friend my phone to hold on to before going for an exam, and she locked the device completely, in which case I had to enter my google account email.
2. there should be a "Lock Delay" option in lock screen settings, and you can delay screen lock, up to 30 min
3. I know what you are talking about with the face taking picture app, but right now for my life of me I can't remember what that app was, back from march-ish, cause I did have it. I used to have Kaspersky anti-theft after that, but got rid of it around june. I felt like it lacked some features, but its been a while, so there could have been an update with more features and stuff. There's an app called Ceberus anti theft that supposedly does the face picture, but I have not used it so can't confirm on that. And there's a specific app on the market Gotya! Face trap. Haven't used it, you can buy it and try it.
3. I'm currently using avast mobile security, since july. I feel like it covers my bases, the only thing thats not featured is the "lock device if entered incorrectly" and essentially the face picture, but i don't really care for that.
Personally, I just use the slider unlock, just quicker, no hassle, especially when driving, its on me always, I trust my friends around me, if someone steals my phone, I have avast to do the magic.
There's many anti-theft/mobile security apps out there, and most are free to install with no in app billing extended features. Kaspersky you have to buy initially, Cerberus is free initially, and has an in app extended feature billing. Just shop around, see what suits your needs
Click to expand...
Click to collapse
The lock delay doesn't work as I want it to because as long as there's some activity within 30 minutes, it doesn't lock. I'm looking for something that looks the phone EVERY certain amount of time, just don't know if it's impossible. Nonetheless, you have given me a great list of suggestions and apps. I'll look into those apps.
I'm open for more suggestions.
rcheung28 said:
The lock delay doesn't work as I want it to because as long as there's some activity within 30 minutes, it doesn't lock. I'm looking for something that looks the phone EVERY certain amount of time, just don't know if it's impossible. Nonetheless, you have given me a great list of suggestions and apps. I'll look into those apps.
I'm open for more suggestions.
Click to expand...
Click to collapse
For security thing, see if you can use this.. http://www.samsungdive.com/DiveMain.do
For more info about using this, please go to Ketan's thread here http://forum.xda-developers.com/showthread.php?t=1946240
First, don't use a lock pattern, it's not safe. The only thing that is really safe is password that is composed of numbers and letters.
For delayed locking I recommend the app delayed lock. The name makes sense doesn't it
Further I recommend some kind of encryption tool to protect sensitive data on your phone. There are many available on google play. For logins etc. you can try keepass which is freeware (open source). For photos, videos and any other file types I use droid crypt which is paid software but offers a long trial periode.
Sent from my Galaxy Note running ICS
Create account on samsung dive & u r good to go...
Sent from my GT-N7000 using xda premium
Thank you all. My previous Note had Samsung Dive set up but immediately (well 10 minutes) after I lost the phone, I tried using Dive but it did not find the phone. I did set it up on my second Note but I'm not fully relying on it.
Ceberus seems like a good app as a few of you guys have already suggested to me. I'll definitely try that out.
Altae, thanks for the list of apps! And I agree that numbers+letters is the most safe password but it takes quite a bit of effort to type and it's not something I can do without me looking at the screen.
Thanks again everyone.
I checked out various apps which can locate lost phone(after stolen).
All work on the premise of installing app remotely from google play, and then sending SMS to your phone etc.,
However, there are a few caveats(with all such apps, and others too). they work for brain dead thieves.
Professional thiefs will throw away your sim card, and then put in a new sim(prepaid sims freely available).
For security, the owner of phone will obviously change the gmail password, right?
So if thief factory resets and wipes data, and then logs on with a different google play account, can you still track it?
Is there any app which allows to do the same?
Casual thieves can be caught, but what if somebody does a full wipe?
I think google tracks phones using device ID. Is it possible to track phone through google, even if android account(google account) being used on the phone is different?
Need help please.
Prevention is better than the cure.
If the phone has been stolen without any tracking software installed, then the chances of recovering it are a lot smaller than if tracking software was installed before it was stolen.
The best thing you can do is call your carrier and ask them to block the IMEI, if they care about you they may also track it down... Or at least do some kind of deal to get you a new phone.
The best tracking app in my opinion is Avast! Its free too !
There is an anti theft feature, which requires root, But it will install as a system app so a factory reset wont remove it. You can do a whole range of things via the webpage, such as activating mobile data, Turning GPS on so you can track it, You can also make the phone scream and shout 'warning this device has been lost or stolen'
This is a useful feature as only you can disable it, You can also enter a message which will be displayed on screen for the theif to see!
You can remotely lock and wipe the device, so the theif cannot change gmail account.
Its does a whole lot more too!
azzledazzle said:
Prevention is better than the cure.
If the phone has been stolen without any tracking software installed, then the chances of recovering it are a lot smaller than if tracking software was installed before it was stolen.
The best thing you can do is call your carrier and ask them to block the IMEI, if they care about you they may also track it down... Or at least do some kind of deal to get you a new phone.
The best tracking app in my opinion is Avast! Its free too !
There is an anti theft feature, which requires root, But it will install as a system app so a factory reset wont remove it. You can do a whole range of things via the webpage, such as activating mobile data, Turning GPS on so you can track it, You can also make the phone scream and shout 'warning this device has been lost or stolen'
This is a useful feature as only you can disable it, You can also enter a message which will be displayed on screen for the theif to see!
You can remotely lock and wipe the device, so the theif cannot change gmail account.
Its does a whole lot more too!
Click to expand...
Click to collapse
thanks
Will it work in the following scenario
1. thief Steals phone
2. Puts phone in custom recovery
3. Flashes a new ROM
4. Puts in a new SIM
5. Uses a different google account.
Google has IMEI number of devices used. So can google let me know which user has the phone after its been stolen, if I give them a copy of the police report or something.
Actually Samsung have a free tracking and after-theft service.
You can set it up on the phone and on the samsung website.
It works even if they use the phone on the moon after having it
flushed through a toilet....So why bother in using third party apps and services ??
http://howto.cnet.com/8301-11310_39...-and-control-samsung-galaxy-devices-remotely/
This is an old 'howto'. The samsung dive also works for the Note.
tsk1979 said:
thanks
Will it work in the following scenario
1. thief Steals phone
2. Puts phone in custom recovery
3. Flashes a new ROM
4. Puts in a new SIM
5. Uses a different google account.
Google has IMEI number of devices used. So can google let me know which user has the phone after its been stolen, if I give them a copy of the police report or something.
Click to expand...
Click to collapse
Google are a massive company, I doubt they will help 1 individual person, but its sure worth a try
as for the scenario, If the theif flashes a new ROM, it will overwrite /system so any previous system apps will be removed.
But, bear in mind, not everyone is an android freak like us most people wont know what recovery is, or how to flash a ROM, so this should give you enough time to track it down via the website.
For the freaks that do know what they're doing, Well I guess thats unfortunate, No security can withstand the knowledge we have, You will just have to hope they have a nice heart and will return it.
How about 'android lost' application?
Sent from my GT-N7000 using xda premium
dsmas said:
How about 'android lost' application?
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
I have changed my google password. So thief will probably use new market account. Now the question is, if phone comes online via a different market account, can I still control it?
lost my phone (galaxy S2) yesterday or it got stolen - i dont know excactly.
BUT the phone is still on, even 3G.
so is there any app which i could install through the market and track it?
plan b won't work because i have android 4.x
Lun4cy said:
lost my phone (galaxy S2) yesterday or it got stolen - i dont know excactly.
BUT the phone is still on, even 3G.
so is there any app which i could install through the market and track it?
plan b won't work because i have android 4.x
Click to expand...
Click to collapse
Do you have stock tw rom on your s2 if yes then Log onto www.samsungdive.com from their you can control your device by loging into your samsung account.. Good luck :thumbup:
Ps: if you have a cm rom then use this app https://play.google.com/store/apps/details?id=com.androidlost worked on my htc desire pretty good when i lost it in my college
Sent from my GT-N7000 using Tapatalk 2
abhinav quietly brilliant said:
Do you have stock tw rom on your s2 if yes then Log onto www.samsungdive.com from their you can control your device by loging into your samsung account.. Good luck :thumbup:
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
unfortunately not :/
got a costum rom and i think i removed all samsung apps.
Who needs phone location track and how to track phone location with this OX MobileSpy
tsk1979 said:
I checked out various apps which can locate lost phone(after stolen).
All work on the premise of installing app remotely from google play, and then sending SMS to your phone etc.,
However, there are a few caveats(with all such apps, and others too). they work for brain dead thieves.
Professional thiefs will throw away your sim card, and then put in a new sim(prepaid sims freely available).
For security, the owner of phone will obviously change the gmail password, right?
So if thief factory resets and wipes data, and then logs on with a different google play account, can you still track it?
Is there any app which allows to do the same?
Casual thieves can be caught, but what if somebody does a full wipe?
I think google tracks phones using device ID. Is it possible to track phone through google, even if android account(google account) being used on the phone is different?
Need help please.
Click to expand...
Click to collapse
Company who distribute cell phones always want to learn whether their employees are in rational use of vehicle and they go to the place where they should go, Cell Phone GPS Tracker gives you detailed information you want to learn with GPS location.
Location-specific information can be tracked especially for person who get lost when travelling unfamiliar places, or elder parents who are in amnesia may forget where home is, children get lost and so on. Then this OX Mobile Spy mobile phone location track function urgently needed.
OX mobile spy is both a mobile phone information backup software and a spy-tracking software, Which all depends on how to use it and how to review of it. By the using of it's backup function, you can easily backup contacts, messages, calls to your own email. By the using of it's spy-tracking software, you can use ox mobile spy's GPS location trace to find lost persons, use software installed in cellphone, messages, contacts and calls information to monitor your kid's suspicious behaviour.
Download: http://download.cnet.com/OX-Mobile-Spy/3000-2162_4-75909600.html
Exact GPS location with latitude and longitude, I like this program.
In order from most annoying:
Cannot whitelist k9 mail (and other things) from power saving (this is a deal breaker, I'm taking it back)
Long press to select text instead of double click (vanilla android allows both) (almost a deal breaker)
Media volume cannot be increased without acknowledging warning when BT connected
Can’t disable bixby button without samsung account
No root (needed to run webserver on 80 and change iptables)
Fingerprint sensor hard to find, hard to touch (compared to nexus 6p)
Default phone app sucks and can’t be changed
-Notifications for blocked numbers calling
-Hard to block numbers
-Hard to add recent calls to contacts (uses wrong account or something)
Volume buttons hard to find, on wrong side of phone
Samsung sms app is ugly and horrible (replaceable)
Samsung calendar app does not allow multiple default reminders (replaceable)
Lock screen time is on multiple lines with no way to change it
Thats nice. Enjoy.
swooperstar said:
bleh bleh bleh
Click to expand...
Click to collapse
Where is the question? Wrong forum, maybe you should tell someone who cares?
Um, what phone is this, half the things you complain about can be done by the note 8, so must be another phone. Maybe he got the wrong forum...
Sent from my Galaxy Note8 using XDA Labs
Incorrect, but whatever. Pixel2 XL coming next week to replace this samsuck. This site used to be more help less fanboy.
...more help less fan boy
Click to expand...
Click to collapse
Not about fanboys, you didn't ask for any help, just listed complaints. No one cares about personal complaints.
lol once again the user is the problem not the device... you can do all of those things either with an app from the play store or with root. maybe stick to something more simple? try iOS.
Not sure how moving to another Android device will help you. :laugh:
Being that the OP has a total of 9, count them 9 posts and is a junior member, I'm guessing he's referring to the old days on the site when we were more help and less fanbois
Mr.Ash.Man said:
lol once again the user is the problem not the device... you can do all of those things either with an app from the play store or with root. maybe stick to something more simple? try iOS.
Not sure how moving to another Android device will help you. :laugh:
Click to expand...
Click to collapse
He is already using IOS!
Ryland
Now we know from authoritative source that volume button is on the wrong side all those years, imagine that.
There are ways to adjust pretty much all of these points. Some are android specific - assume you are new to Android??
Did you even review the phone/play with it before spending on something you have chosen to dislike? To be fair you've come to a forum where 99.9999% of people are note enthusiasts so you will be whacked with a great big stick with a post like this :silly:
Ok how do you whitelist from power saving in a way that actually works? The settings interface for that is much different than stock android and doesn't actually let stuff run all the time like it does on my 6p. k9 always says syncing disabled (and works fine on 6p with stock nougat or oreo).
How do you get double-tap to select a word in text? Works by default in stock android.
After asking twice before to confirm increase volume while BT connected, it didn't ask this last time I increased it. I guess it is magically ok now.
How do you disable bixby button without creating a samsung account? There is an app that used to work using accessibility but no longer works in latest update.
How do you get root? The rooting page itself says "2.Enable OEM Unlock from developer option (Currently no workaround for those who doesn't have this option)" and I don't have this option.
How do you change the phone app? I tried downloading and installing one from apkmirror and got an error when installing.
How do you prevent notifications when blocked callers call?
How do you get normal time on the lock screen? Not the always on screen.
swooperstar said:
Ok how do you whitelist from power saving in a way that actually works? The settings interface for that is much different than stock android and doesn't actually let stuff run all the time like it does on my 6p. k9 always says syncing disabled (and works fine on 6p with stock nougat or oreo).
How do you get double-tap to select a word in text? Works by default in stock android.
After asking twice before to confirm increase volume while BT connected, it didn't ask this last time I increased it. I guess it is magically ok now.
How do you disable bixby button without creating a samsung account? There is an app that used to work using accessibility but no longer works in latest update.
How do you get root? The rooting page itself says "2.Enable OEM Unlock from developer option (Currently no workaround for those who doesn't have this option)" and I don't have this option.
How do you change the phone app? I tried downloading and installing one from apkmirror and got an error when installing.
How do you prevent notifications when blocked callers call?
How do you get normal time on the lock screen? Not the always on screen.
Click to expand...
Click to collapse
A respectful suggestion if I may.
Your first post was..... confrontational? Not the way to have your teething problems answered or supported.
Many of us, in all forum's, experience teething problems. I suggest you ask questions preferably one at a time so a peer can offer you some advice.
I have yet to ask for help here and not receive it. You will find there are some amazingly smart guys and gals here who will help IF you ask a palatable question. I am afraid what you have done is cause bad feeling and that's not the way to get help with your problems. Just food for thought. :good:
Ryland
I agree with the fingerprint sensor placement, for me being left handed, I have ot align it perfectly for it to work. Luckily the iris scanner is fast.
One issue I am coming across is my phone would random reboot and some settings would be changed to stock. For example, the font size would be change to default instead of everything tiny. My quick shortcuts layouts are stock and I have to re-login into some apps.
It happened about 3 times since i got the phone the first week of September. Hopefully I'm not alone. Sucks if I am though...lol
There is no help for those issues. That is why there is no response, and why the phone is going back. I am surprised anyone can stand the samsung interface and that is why it might sound confrontational. The apps that samsung replaces default apps with are really awful.
swooperstar said:
There is no help for those issues. That is why there is no response, and why the phone is going back. I am surprised anyone can stand the samsung interface and that is why it might sound confrontational. The apps that samsung replaces default apps with are really awful.
Click to expand...
Click to collapse
The only issue or possibly even an advantage is Samsung is edging it's own ecosystem in more and more. , basically it encourages one to buy another Sammy device and stay on board with them.
Sent from my SM-N950U using Tapatalk
UberPishy said:
Where is the question? Wrong forum, maybe you should tell someone who cares?
Click to expand...
Click to collapse
I care. Thanks to the original poster for critical analysis.
Anybody can fan-boy and circlejerk, that takes no skill.
It takes skill to spot issues and courage to speak out on them.
Every phones has its issues, these do not make Note 8 useless, but buyers can more easily decide if it is for them, when they know its particular failings.
vasra said:
I care. Thanks to the original poster for critical analysis.
Click to expand...
Click to collapse
So which of the OP's claims do you really care about, because most are false, many are non issues for the majority and a few are valid. But the point remains that they were posted in the wrong forum.
vasra said:
I care. Thanks to the original poster for critical analysis.
Anybody can fan-boy and circlejerk, that takes no skill.
It takes skill to spot issues and courage to speak out on them.
Every phones has its issues, these do not make Note 8 useless, but buyers can more easily decide if it is for them, when they know its particular failings.
Click to expand...
Click to collapse
It's not a critical assessment...it's a misleading one.
A few observations.
The volume button on the left side is the more ergonomic position and also makes it less likely you will drop the phone while changing volume making it an objectively better placement. The fingerprint scanner? Yeah, it's poor ergonomics at best and your complaint there is well justified.
Root is something you knew going in you wouldn't have, if it mattered you should have bought something else. I do agree in general that the trend toward taking root access from us is one I hate. That's why I bought an international version and rooted it.
The Samsung calendar app is less well featured than the stock app but it uses no resources when not used and you can always use the google app or one of the several better than stock google calendar apps on the play store. You don't get to complain about not having an app you can put on you phone in seconds which isn't even close to the best app of its kind anyways. I BTW didn't use the stock app on my 6P, didn't meet my needs.Samsung's stock SMS app is awful, IMO someone should be fired there because it falls below even a minimum level of functionality. But then while Googles does manage to get to at least a minimally functional feature set it isn't much better and both are a long way from what can be had in seconds for free that work better than either on the market. You don't get to complain about this one either though, the stock google app is a few clicks away and a few seconds will give that stock google experience if that is your preference.
Same number of clicks with Samsung to add a recent callers to contacts. Hard to do so is dismissed.
Hard to copy because you have to long press instead of double tap? Seriously? lol That's a fairly lame complaint without even taking into consideration the S-pen which opens up a whole world of options that you don't have on the 6P, one of which is using the S-Pen in the first place.
I like the default dialer and it has features which Google's does not. Regardless it can be changed as well as which dialer is the default, where did you get the idea you couldn't change dialers?
I don't have the media volume warning with my phone unless I'm on headphones, not sure why you do?
The Bixby button can be disabled, it can be disabled without signing into Samsung. Just an FYI, it can also be slaved to another function. All without root.
You can white list any app from power saver, just takes a few clicks, assuming of course you know which clicks. You have in an oblique way a real gripe here, Samsung's menus are getting better but they are still too bloated. The search menu function is your friend in pursing hard to find settings.
Who uses lock screens in this day an age? You've get bio-metrics and AOD, leaving the lock screen as an artifact of what was once the best we could do but isn't anymore. Think of it this way, I'm a pathetic old man and I've been able to understand that lockscreens are now just an extra step. Your complaint in this regard reminds me of my friends who cant handle new tech and are still trying to hang on to their flip phone.
At this point you probably think I'm busting your balls a little bit and you're right. On the other hand your complaints are largely groundless. The only real objective gripe you have is the fingerprint sensor location. Your assessment of the volume button location is subjective, not objective, and objectively is incorrect. Your complaints about the stock apps can be applied to google apps in the same way and most of which I changed on my 6P just as I have here. The impression I get is that the main problem you have is you need to learn how to shop better. There is no reason to buy a phone that does not have root if you know you want root. There is no reason to buy a phone well known for it's rather overbearing GUI and menu bloat if you know you are going to hate it. Why do that to yourself?
Is there any way to get intelligent scan on note 8 oreo?
I desperately want it coz facial recognition is slow ..almost useless in dark areas
ffaaiissaall said:
Is there any way to get intelligent scan on note 8 oreo?
I desperately want it coz facial recognition is slow ..almost useless in dark areas
Click to expand...
Click to collapse
Use finger print scanner, but use it correctly and scan your fingers correctly too. Or use iris recognition, pretty fast.
Iris scan is pretty fast and good
Intelligent scan on the note 8
I want it as well, cause iris scanner doesn't work well with my glasses and facial recognition dosent work at all at night without bringing the display up to 100 %
Its samsung, they dont add features to old flagships even if the hardward can support it.
Trevorz101 said:
I want it as well, cause iris scanner doesn't work well with my glasses and facial recognition dosent work at all at night without bringing the display up to 100 %
Click to expand...
Click to collapse
There is some interesting features on Google settings that I can't find in settings but the phone pop up it sometimes. Google offers new ways to unlock or keep unlocked the phone during specific situations. Really don't know how to find it.
Btw Finger scanner is very nice and fast too.
Conito11 said:
There is some interesting features on Google settings that I can't find in settings but the phone pop up it sometimes. Google offers new ways to unlock or keep unlocked the phone during specific situations. Really don't know how to find it.
Btw Finger scanner is very nice and fast too.
Click to expand...
Click to collapse
Its Smart Lock. Try to search it on settings.
Make sure you put 1* reviews on your Banking apps or all apps that need updating to support face unlock, hopefully it will help speed up the development and support of face unlock on the pixel 4. I am really missing fingerprint unlock on my apps!
Demolition49 said:
Make sure you put 1* reviews on your Banking apps or all apps that need updating to support face unlock, hopefully it will help speed up the development and support of face unlock on the pixel 4. I am really missing fingerprint unlock on my apps!
Click to expand...
Click to collapse
Why? I just contacted my credit union asking for them to add support. Maybe larger national banks and stuff should have been aware and had support ready but smaller, more local institutions might just need to know that it's a thing on Android now.
Sent from my Pixel 4 XL using XDA Labs
In the Play Store, you can reach out to contact each app's development team via email. I've written to Chase, Bank of America, Mint, Credit Karma, and the other apps I use. Some developers are aware that they need to update, others aren't. Here are some of the responses I've received.
My original email (to each app):
Please update the Android app to support the biometric API so that I can use the secure face unlock on my Pixel 4! Thank you!
Click to expand...
Click to collapse
Bank of America:
Thank you for your feedback and we apologize for the inconvenience. We are working to update to the latest biometric authentication for the Pixel 4 and expect to have a supporting app shortly. For now, sign-in to the app using your online ID and password. Please look out for an app update soon.
Click to expand...
Click to collapse
Chase:
We'll be happy to review your request to update the
Android App.
Ivan, please note that the Chase Mobile App will work on
any Android smart phone or tablet running Android
operating system 5.0 (Lollipop) or higher. The minimum
operating system is 5.0 or higher. If your mobile phone
does not have the minimum requirement, the Chase Mobile
app will not be compatible.
We want our mobile app users to have the best experience
possible, so we regularly test chase.com using the most
current versions of operating systems. Since some mobile
app functionality may not work well on older operating
systems, we ask that you perform these updates. We
recommend you update your operating system and application
to the newest versions available. If your device isn't set
up to receive updates automatically, you can get the We
recommend you update your operating system and application
to the newest versions available.
We appreciate your business and thank you for choosing
Chase.
Click to expand...
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Credit Karma:
To determine if your Touch ID or Face ID function is turned on or off, go into your settings by clicking the icon in the top right corner of the app. The directions are the same whether you’re using Touch ID or Face ID.
If Touch or Face ID is turned on you will see a green circle with a white check mark.
If it’s turned off, simply click the empty circle and you’ll be prompted with a message stating the fingerprints or face registered on your phone can be used to access your Credit Karma account. Click “OK” to this prompt and you will be asked to enter your PIN to confirm this change.
Touch or Face ID is now turned on and you will be allowed to use this function to access the Credit Karma app moving forward.
Please note that if you log out of your account, the next time you open the app you’ll be prompted to enter your email address and password.
Thanks so much,
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I've been sending further follow-ups to the ones who clearly don't understand what we are asking.
The more people who contact them, the more they'll understand that their apps are the problem by not using the current API.
I think Chase already stated that they were going to have an update before the end of the year. Hopefully sooner rather than later.
Robinhood works!
btonetbone said:
In the Play Store, you can reach out to contact each app's development team via email. I've written to Chase, Bank of America, Mint, Credit Karma, and the other apps I use. Some developers are aware that they need to update, others aren't. Here are some of the responses I've received.
My original email (to each app):
Bank of America:
Chase:
Credit Karma:
I've been sending further follow-ups to the ones who clearly don't understand what we are asking.
The more people who contact them, the more they'll understand that their apps are the problem by not using the current API.
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Very nice work, I have left reviews and also contacted all my Banks via email. Hopefully it speeds up the process.
Throwing up a bunch of one-star reviews won't help, and all it serves to do is make the rater (you) look petty and childish. I'll send an email to my institutions, like a grownup, and go from there.
Getting in contact directly works best, via the play store will get you to the android app devs. I usually go through Twitter and you get a spokesperson who wouldn't know an apk from an adb and will give a stock response of soon™.
Remind them that the old biometric APIs are deprecated and that they should update to current versioning. Should anything happen they don't want to be the story of the bank that wasn't able to keep up.
Honestly I'm not missing it that much for my bank that much because I use LastPass which autofills it quickly. I do miss it for Outlook though because I have to do a pin.
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So Far E-Trade has been updated to the Pixels face Unlock... I sent an email via the app store also to a credit union hoping they will update their app. I'm hoping within the next 2 weeks to a month that all major banks will update...
How secure if this anyway? I mean, my banking account has a password. I enter that password in my banking app to log into my account. In the future I will use my facial scan to log into my banking app.
Does that mean my banking account will have two password (1x password + 1x facial scan) oder will my password be stored somewhere in the app or on android and simply be passed on the my facial scan is verified?
Both do not sound very secure to me.
If you don't feel it's secure then just don't use the app.. simple. I trust that the banks know the risks and have mitigated them. After all they are the ones on the hook if there's fraud.
bobby janow said:
If you don't feel it's secure then just don't use the app.. simple. I trust that the banks know the risks and have mitigated them. After all they are the ones on the hook if there's fraud.
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Not really the informative answer I was looking for.
I wouldn't blindly trust a bank app or any of the other countless apps that would use my facial scan.
What happens if your facial scan gets stolen / leaked. Everyone with that information will for ever be able to access your data. And you can't even change your access code like you would be able to with a password.
And it seems like you also have no idea where your facial scan is being saved, and how it is secured / locked down. Maybe it is just a plain file on your phone's storage? You don't seem to know.
Why no simply write down all your passwords in a .txt file and save it on your sdcard? That would alteast have the advantage that you could change your password at some point.
Utini said:
Not really the informative answer I was looking for.
I wouldn't blindly trust a bank app or any of the other countless apps that would use my facial scan.
What happens if your facial scan gets stolen / leaked. Everyone with that information will for ever be able to access your data. And you can't even change your access code like you would be able to with a password.
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Isn't the face unlock for that device only? It's not like someone can install your bank app on their phone, somehow use your face unlock information, and spoof you on that device. Also there's still 2 step verification, at least with my bank, so the new app would still need to get the verification code. If anything, it's easier to do with your password because that's something that can be typed in and then somehow get the verification code text.
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Utini said:
Not really the informative answer I was looking for.
I wouldn't blindly trust a bank app or any of the other countless apps that would use my facial scan.
What happens if your facial scan gets stolen / leaked. Everyone with that information will for ever be able to access your data. And you can't even change your access code like you would be able to with a password.
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I'm not sure of the question you are asking. It seemed rhetorical to me basically commenting on how you don't think fingerprint, facial or password entry is secure on your app. I don't think any of it is stored in the cloud but nonetheless it's probably not as secure as walking into your bank and transacting with a teller. Even websites probably aren't as secure as you wish they were. So what exactly are you asking that you expect a reply to? You can perhaps check with your bank as to what your liability would be if your account got hacked.
EeZeEpEe said:
Isn't the face unlock for that device only? It's not like someone can install your bank app on their phone, somehow use your face unlock information, and spoof you on that device. Also there's still 2 step verification, at least with my bank, so the new app would still need to get the verification code. If anything, it's easier to do with your password because that's something that can be typed in and then somehow get the verification code text.
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Oh is it? That makes it defeniately more secure. But then I would still like to know how it is ensured that my facial scan only works with my specific mobile device and not with any other mobile device.
Yep for banking there is still 2 step verficiation. Good point. But I was actually thinking more about e.g. KeePass.
bobby janow said:
I'm not sure of the question you are asking. It seemed rhetorical to me basically commenting on how you don't think fingerprint, facial or password entry is secure on your app. I don't think any of it is stored in the cloud but nonetheless it's probably not as secure as walking into your bank and transacting with a teller. Even websites probably aren't as secure as you wish they were. So what exactly are you asking that you expect a reply to? You can perhaps check with your bank as to what your liability would be if your account got hacked.
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Maybe I didn't explain my question good enough. I will try again:
Currently I would unlock e.g. my KeePass Database with a password.
In the future I would use my facial scan for that.
I wonder at what point my facial scan will access my password of the KeePass Database, because it somehow has to know my password in order to unlock KeePass?
And in that case my password suddenly isn't saved only in my head anymore but also within android or another app (because Face Unlock has to somehow know it?).
Or will my KeePass database get a second "password" which is my facial scan data?
In that case I want to make sure that my facial scan is very secure and can't be stolen. Because if it turns up in smth like "haveibeenpwnd.com" everyone will forever be able to access all my files with my leaked facial scan which I cannot even change to something different anymore.
Utini said:
Maybe I didn't explain my question good enough. I will try again:
Currently I would unlock e.g. my KeePass Database with a password.
In the future I would use my facial scan for that.
I wonder at what point my facial scan will access my password of the KeePass Database, because it somehow has to know my password in order to unlock KeePass?
And in that case my password suddenly isn't saved only in my head anymore but also within android or another app (because Face Unlock has to somehow know it?).
Or will my KeePass database get a second "password" which is my facial scan data?
In that case I want to make sure that my facial scan is very secure and can't be stolen. Because if it turns up in smth like "haveibeenpwnd.com" everyone will forever be able to access all my files with my leaked facial scan which I cannot even change to something different anymore.
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I used LastPass and I think it's not different then when I died the fingerprint option for it. There's a master password for the account and biometric login is, again, just for the individual device. And again, there's 2 step verification at least with LastPass, for whenever you set up.
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EeZeEpEe said:
I used LastPass and I think it's not different then when I died the fingerprint option for it. There's a master password for the account and biometric login is, again, just for the individual device. And again, there's 2 step verification at least with LastPass, for whenever you set up.
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Sounds interesting and secure. Now I am interested in how it is ensured that my fingerprint / facial scan will only work with my specific mobile device and that the stolen data from my device can't be used from another device
Utini said:
Oh is it? That makes it defeniately more secure. But then I would still like to know how it is ensured that my facial scan only works with my specific mobile device and not with any other mobile device.
Yep for banking there is still 2 step verficiation. Good point. But I was actually thinking more about e.g. KeePass.
Maybe I didn't explain my question good enough. I will try again:
Currently I would unlock e.g. my KeePass Database with a password.
In the future I would use my facial scan for that.
I wonder at what point my facial scan will access my password of the KeePass Database, because it somehow has to know my password in order to unlock KeePass?
And in that case my password suddenly isn't saved only in my head anymore but also within android or another app (because Face Unlock has to somehow know it?).
Or will my KeePass database get a second "password" which is my facial scan data?
In that case I want to make sure that my facial scan is very secure and can't be stolen. Because if it turns up in smth like "haveibeenpwnd.com" everyone will forever be able to access all my files with my leaked facial scan which I cannot even change to something different anymore.
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Oh I see now. This really has more to do with your password manager than the bank. Unfortunately, I don't use a PM even though I suppose I should. Everyone says it's pretty secure. Since I don't really know what I'm talking about at this point I'll give it a shot anyway. lol
I don't think the facial scan or the fingerprint scan is saved anywhere other than your device. But I do use fingerprint (or did) scans on my banking app. If I change my password on the banking site my fingerprint scan will no longer work on the app. I would first have to change my password on the app and then reregister my fingerprint when the new password is entered. Can we compare it to the face scan at this point? I mean you can't change your fingerprints either right? Before I go on, am I reading your concerns correctly?
Utini said:
Sounds interesting and secure. Now I am interested in how it is ensured that my fingerprint / facial scan will only work with my specific mobile device and that the stolen data from my device can't be used from another device
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https://support.google.com/pixelphone/answer/9517039?hl=en
Maybe this confirms it?View attachment 4860867
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