[Q] Play Store Help (CM7) - Captivate Q&A, Help & Troubleshooting

I'm about to lose my mind.
Running CM7. Everytime I download the Play Store, it installs, a open it, and it prompts me to add an account. When I hit yes, the damn thing just closes. I am unsure why or what to do. It will stay on that screen as long as I don't touch it, it as soon as I tap the screen (no matter where) it just force closes. When I installed CM7 (And the 9nightly) ROM manager never even asked to install Google apps.
-I have downloaded multiple versions, even going back to the android market.
-I had the same problem with the CM9 Nightly I downloaded.
-This sucks.
On the CM9 nightly, it wouldn't even bring up the add account prompt.
If someone couldn't help me you would save me from putting my head through a wall.
What can I do?

Do you have an account set up in your phone's settings?
Sent from my SGH-I897 using xda premium

Well, I have a Facebook account on it, but the only other option it gives me is "corporate account"
I'm sure it has me, though. When I visit the play store website (which I cannot download from either), it already has my email logged in.

You need to flash gapps probably
Sent from my SGH-I897 using XDA

+1 yes flash gapps.

Related

Delete the Google back-up??

Can't seem to find an answer to this. I had to get a replacement DHD (1st one had a very loose camera) and really wanted to have a fresh start with the new phone - no apps, etc. Since I had the backup thing checked on the 1st phone, the 2nd phone reloaded all the apps from the 1st phone. I've tried the various resets (with backup turned off), but nothing gets me back to a blank, clean phone.
Keep in mind that I'm not talking about the Contacts or Gmail being pulled in (that's fine) - I just don't want the apps & settings from the 1st phone. Uninstalling the apps doesn't quite get me to a clean install. Anyone know of a way to delete/turn off that backup that's sitting in the Google cloud?
What are you running? 2.1 or 2.2
Sent from my SAMSUNG-SGH-I897 using XDA App
spartan07 said:
What are you running? 2.1 or 2.2
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
The stock 2.2 rom from DHD
I've had the same problem, and as far I know there is no way to do it. There is a simple workaround, but you will have to disable backup all together:
1. Reset your device,
2. When first time setup will come on, set up your DHD BUT dont enter Gmail settings (for now).
3. Once done go into 'Settings', then 'Privacy' and UNCHECK box next to 'Back up my settings' and 'Automatic restore'.
4. Once done, set up your Gmail account (either manually or starting 'Setup' from All apps).
This seems to be the only way for now, and to be honest I'm quite shocked there is no easy way to manage backups from a pc/phone.
PS: I hope there is a better way - if somebody know one, then please share it with us.
You could also just sign in with a new google account.
Sent from my Desire HD using XDA App
pwraggcan said:
You could also just sign in with a new google account.
Click to expand...
Click to collapse
You could, but most of us would like to keep the "old" one (for obvious reasons).
There are 2 ways to do it. The reason why it reload all the apps is becoz Ur gmail ID stores Ur download list for the market.
1. When u hard rest don't sign in to gmail. Let the setup finish. Once that's done open market place, it will ask u to sign in. As soon as u complete the sign in go to downloads. There u will c ur apps installed list, which will start to download automaticly. Click on each one and cancel the installation. There, ur list is clean now. U don't really need to do a hard rest after this but should do just Incase.
2. Goto market then to downloads and uninstall every thing and hard rest and ur back to a clean phone.
as I had the same issue, The first method worked for me.
Sent from my Desire HD using XDA App
Same thing has been bugging me as well!!
i've posted a question on googles help forum,
See if that get any suggestions...
any real answer to this yet or is there some type of pc/phone management for this??
It should ask for restoring from Google account while setting up the phone.
Just after the location server setting, I think.
Then just uncheck it.
Sent from my loved HTC Desire HD @CM7. <3

Market doesn't show "My Apps"

So today the Android Market stop showing the My Apps page for me. Just a grey screen. I have tried everything short of wiping the device. Any ideas?
Sent from my DROID3 using Tapatalk
So I finally tried wiping the device twice and the My Apps page will show until the latest version of Market automatically installs and then grey screen again...
i have the same issue. D2G
Which ROM do you have?
Sent from my DROID3 using XDA App
btw, why doesn't our market have "update all" like on HTC phones?
Same annoying bug. Tried EVERYTHING (including a wipe, clearing market data, force stopping, uninstalling updates, clear data on google framework. Sent a support ticket in to google, no news yet... Looks like it isn't authenticating me.
Sent from my DROID3 using Tapatalk
are you running stock ROM?
jamiedhouse said:
So today the Android Market stop showing the My Apps page for me. Just a grey screen. I have tried everything short of wiping the device. Any ideas?
Click to expand...
Click to collapse
Do you have more than one Google account on the phone?
DoubleYouPee said:
btw, why doesn't our market have "update all" like on HTC phones?
Click to expand...
Click to collapse
Mine does if I have more than one update - as the market always has had since Froyo. (Unless one of the updates has changed permissions - those you must approve one by one.)
Stock rom, still nothing from google. Seems like the server flakes out when trying to verify my device. No fancy hacks really. Wish I knew why. Tried everything I can think of so far. Even did a wipe and no go. Irritating to say the least.
Sent from my DROID3 using Tapatalk
Same boat here. Stock rooted, all bloat installed. Only mods are the atrix camera and modified local hosts file. I even reverted the local hosts file but got nowhere. The only other market I have is amazon and it does not matter if it is installed or not. It also does not matter which version of the market I have installed.
Sent from my DROID3 using Tapatalk
Just noticed the same problem here
I tried installing the camera app from the leaked version but it didn't go through, so when I renamed the original stock camera app back I noticed it stopped working.
Currently I have the my apps screen spinning.
I've got an XT860.
Same problem here
Same problem here. Stock, rooted. My Apps has had a blank screen for days. Cleared Market data and cache. No help.
I don't know who to even contact for support. Any thoughts?
Have any of you tried this:
settings->applications->manage applications
Find "Market" and tap it
If there is one, tap the button at the top "Uninstall updates"
Does that fix this problem?
doogald said:
Have any of you tried this:
settings->applications->manage applications
Find "Market" and tap it
If there is one, tap the button at the top "Uninstall updates"
Does that fix this problem?
Click to expand...
Click to collapse
Tried that and all 3 of the market versions I have. No dice.
Sent from my DROID3 using Tapatalk
Safebloat the culprit??
Same issue here! Just started today, the same day i installed safebloat!
Are any of you guys running safebloat? Did this bug appear right after switching from the bootstrap to the safebloat?
Not running safebloat. Currently nothing frozen or removed.
Sent from my DROID3 using Tapatalk
Following this
http://www.google.com/support/forum/p/Android Market/thread?tid=499c548f42d2030f&hl=en
I found that if you take out your SD and clean market/storage service fixes. Bad news is when you put back SD, it breaks again.
I just checked mine, all's good. There's got to be a common factor here... just needs to be found
Just a thought.
Make sure everything in your google account page is set to sync.
Settings->accounts-> you gmail account.
Try the online market. Sign in and see if your apps show up there. If it does, would say it something on phone, if not something with the account.
Hope it helps
Sent from my DROID3 using XDA App
I have 2 Accounts ... one account shows the apps ... the other jumps to a screen where i can select Apps or Games ... pressing one of these buttons brings me back to a new instance of a market ... not displaying the apps or games.
Strange ... have newest version of market ... i can install new apps on this account - but something very wrong here ... 8(

Running SD3 - Can't Download From Market

So I have currently installed SD3 ROM after flashing my phone because I screwed it up and I thought I had everything figured out. Now when I try and download something from the market it will not let me. So if anyone could give me any insight that would be awesome.
Sure, check the basics.
Make sure your signed in your google account.
Then, goto settings--applications--manage app--find the market in the list, tap once.
Click force stop, then clear data.
Retry market (should have to accept terms when you start it up)
Sent from my DROID3 using XDA App
Thank you worked perfectly, I have one more question what about Email and Corporate Sync do you know whats up with that its missing the process com.motorola.datamanager.app

Google Hangouts

As you guys may know, Google has integrated all their communication systems into the new Google Hangouts and it is started to rolling out.
Just wanted to let all root users know that you don't need to wait to get it as for some your Google Talk isn't being updated to Hangouts currently. Like if you have Talk currently and you go to the playstore and search hangouts it will say you already have it installed and you are updated to Hangouts even though you only have talk.
If you use something like Titanium Backup to uninstall Talk from your device, you can then go on to the playstore and be able to download and install the new Hangouts app.
I don't know if this has already been mentioned as I haven't seen a thread but just wanted to let people on to this little tip if you want to get it right away!
EDIT: I'm thinking now I might have probably posted this in the Themes and Apps forum, but I wasn't exactly sure if this should have been posted there as this is just a general tip. If any Mod wants to move this please do!
Sent from my SPH-L720 using xda app-developers app
they pushed a new update out this morning that should have fixed this
Anyone get the 'couldn't sign in because couldn't reach google, try again' or whatever? I get it every time :-\
Sent from Atrix 2 via Tapatalk 4 Beta
You don't need to uninstall Google talk... You can use the Web Google play to install hangouts and it will automatically replaces the old talk or obtain the apk file from the web and install it over the Google talk.
Sent from my GT-N8010 using xda premium
MDMonster said:
Anyone get the 'couldn't sign in because couldn't reach google, try again' or whatever? I get it every time :-\
Sent from Atrix 2 via Tapatalk 4 Beta
Click to expand...
Click to collapse
I was getting it until this miring
I love the 90s. Good times.
I like the UI for Hangouts, BUT..
It doesn't show you who is online or away... drives me NUTS! Went back to GTalk..
glassjosh said:
It doesn't show you who is online or away... drives me NUTS! Went back to GTalk..
Click to expand...
Click to collapse
I agree. I really miss the who is online and who is offline thing. You can VAGUELY tell by the contacts picture being grayed out, but that sucks compared to a red dot. Hit the menu button in the hangout app and hit send feedback. Request for this feature to be put back in.
Had problem today
Solution: http://forums.androidcentral.com/go...s-cant-sign-updated-solution.html#post2789468
1.Use some app to take backup of Google Play Services (ES File Explorer can do it for you) and save the apk locally. This is recommended because after the next step you may not be able to connect and re-download the update over Mobile Data. It would work on WiFi however.
2.Go to Manage Apps > Google Play Services
3.Do "Uninstall" / "Uninstall Updates" for Google Play Services
4.Google Hangout will automatically ask you to Install or Update Google Play Services.
5. If you "Uninstalled Updates", then the app would update over Mobile Data when you click on update in Google Play. After this go to Step #8
6.If you "Uninstalled" the app completely, you wouldn't find it in Google Play. So install it from the backup created in Step #1.
7.Now go to Google Play and install any updates for Google Play Services.
8.Now open Google Hangout. It may still show you a connection issue for a couple for times.
9.Don't lose your heart. It should work after you try for a maximum of 1-2 times.
Google
I have seen hangouts, never used it. I prefer Handcent
justdoinit said:
I have seen hangouts, never used it. I prefer Handcent
Click to expand...
Click to collapse
I haven't been a huge fan of hangouts either yet. I use textra. I have heard that there might be some nice things in the works for it though. I'm keeping tabs on it.
Sent via mobile
Hangouts sucks half of the people I've tried to call don't never receive the call
Sent from my SPH-L720 using XDA Premium 4 mobile app

[Q](2.3.6 Stock) Can't update apps...

Hi,
I have a slight problem with my SG Ace S5830. As I got a new phone, I prepared Ace to be taken by my relative, who wants to try 'touch phones' as he calls smartphones.
But, on topic. Phone is 2 years old. Stock 2.3.6 version, Polish one, unbranded, updated using Samsung Kies. I have performed a Factory reset in order to wipe out my data. And here is where problem starts. After waking up, phone as clear, only stock things are on it. I tried to set it up, worked until I tried updating apps to newest available versions. Android Market (yes, Android Market, not Google Play Store), says to me, that I haven't installed any applications. It doesn't see the ones, that are installed allready. And also, he doesn't update himself.
Kies says, it's the newest software for this phone. I'm trying to set this phone up on a new Google account.
Can someone tell me what am I doing wrong or give me a solution?
Install the latest play store.apk (find it by Google search), sigin using you Google account. Open play store. Wait until accept & continue pop up appears on your screen ( might take some time). Select ok & you're good to go.
Sent from my GT-S5830 using xda premium
Worked for the store, thanks, but still - store doesn't see anything on phone, that came with stock 2.3.6. I need to manually search for things.
Maps, gmail, google search, etc., should be shown in the list of installed apps. If not, download something & it should show up. If not, then try to sync your device to Gmail. It should be fine then.
Sent from my GT-S5830 using xda premium
Yes, apps indeed showed, but after finding them manually and updating them manually as well.
Nice to see that your problem's solved.
Sent from my GT-S5830 using xda app-developers app

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