I've tried almost everything to my knowledge. I'm trying to use the instructions on HTCdev.com and when i get to the last page where I type in "fastboot oem get_identifier_token all that returns is <waiting for device>. USB debugging is enabled, I'm in charge only mode, I've uninstalled HTC sync after installing the drivers. I have the SDK tools installed and in the correct location. What the hell else could it be? I'm at my wits end here and looking for any help I can get.
anghellic said:
I've tried almost everything to my knowledge. I'm trying to use the instructions on HTCdev.com and when i get to the last page where I type in "fastboot oem get_identifier_token all that returns is <waiting for device>. USB debugging is enabled, I'm in charge only mode, I've uninstalled HTC sync after installing the drivers. I have the SDK tools installed and in the correct location. What the hell else could it be? I'm at my wits end here and looking for any help I can get.
Click to expand...
Click to collapse
lol. wrong section. but anyways. you need to be in bootloader.. power down. take off battery and put it back. then hold power and volum down till you go to bootloader. then enter fastboot. plug your phone in and you should see. fastboot usb. and then start the unlock process again.
Marshmellow92 said:
lol. wrong section. but anyways. you need to be in bootloader.. power down. take off battery and put it back. then hold power and volum down till you go to bootloader. then enter fastboot. plug your phone in and you should see. fastboot usb. and then start the unlock process again.
Click to expand...
Click to collapse
I'm PMing you...
I apologize for posting in the wrong section, I didn't realize I had posted it here, but instead of saying "fastboot USB" when plugged into the computer, it says "fastboot AC" does that make any difference?
Did you manage to get this sorted? You should be in the bootloader (which is in the HTCDev.com instructions)...
anghellic said:
I apologize for posting in the wrong section, I didn't realize I had posted it here, but instead of saying "fastboot USB" when plugged into the computer, it says "fastboot AC" does that make any difference?
Click to expand...
Click to collapse
Your phone thinks its connected to a charger instead of a USB cable. Try changing cables or USB ports.
Sent from my De-Sensed HTC Vivid using XDA Premium App
I think its the pc I'm using...I tried every USB port, Ill have to wait til I can get another laptop since the one I'm using is my moms and it just sucks to put it plainly. -_-
Sent from my HTC PH39100 using xda premium
anghellic said:
I think its the pc I'm using...I tried every USB port, Ill have to wait til I can get another laptop since the one I'm using is my moms and it just sucks to put it plainly. -_-
Sent from my HTC PH39100 using xda premium
Click to expand...
Click to collapse
Are you using the micro usb cable that came with the phone? I had a longer cord that wouldn't work and only showed as ac charging, not usb charging.
Yeah I'm using the stock cable.
Sent from my HTC PH39100 using xda premium
Have you tried another USB port?
Sent from my HTC PH39100 using Tapatalk 2
Yes I tried all of them Idk ill try it again when I have access to another pc.
Sent from my HTC PH39100 using xda premium
anghellic said:
Yes I tried all of them Idk ill try it again when I have access to another pc.
Sent from my HTC PH39100 using xda premium
Click to expand...
Click to collapse
Maybe your best option to try another pc
I finally got it working. I ended up trying a Kodak USB cable and it's the only one that would work correctly. Problem Solved!
anghellic said:
I finally got it working. I ended up trying a Kodak USB cable and it's the only one that would work correctly. Problem Solved!
Click to expand...
Click to collapse
Glad you have got it to work
Related
I followed the steps 3 times on HTCdev and when I get to the part where u actually type in the fastboot command to get identifier token, it says waiting for device. I did everything I've read, made sure USB debugging is on, charge only mode, etc. I did notice that when I plug my phone into the computer in fastboot mode it says "fastboot AC" instead of "fastboot usb" Idk what to do, please help.
Sent from my HTC Vivid using xda premium
Seems like the PC isn't recognizing the phone in Fastboot mode.
Is it possible that the USB cable you're using doesn't work 100% with your phone? (If you're using the usb cable that came with the phone, then I guess you can ignore this question).
Also... make sure you have the HTC drivers installed on your PC. You can get them from HTC's website (I think - but I'm not certain - that these come with their HTC Sync software that is probably the easiest to find)
I've installed the drivers numerous times...i think it could just be a pc issue
Sent from my HTC PH39100 using xda premium
Have you tried with any moto/lg usb cable? yes, this might sound kind of silly, but sometimes...
And also try getting the USB plugged into another port, what about java and sdk?
My htc one is plugged in, in fastboot, and says fastboot usb but fastboot on my computer is saying waiting for devices. What can i do to fix this issue?
GhostSoldier_US said:
My htc one is plugged in, in fastboot, and says fastboot usb but fastboot on my computer is saying waiting for devices. What can i do to fix this issue?
Click to expand...
Click to collapse
Do you have the correct adb files in a folder and the cmd window open from that same folder?
Sent from my HTC One using xda premium
redbull123 said:
Do you have the correct adb files in a folder and the cmd window open from that same folder?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Yes, it has always worked before until last night.
GhostSoldier_US said:
Yes, it has always worked before until last night.
Click to expand...
Click to collapse
im having the same problem after formating the data and realizing i didnt have a backup on the device, i am now unable to do anything with the phone until i can put a new rom on the phone through fastboot/recovery but the phone isnt being recognized
dont use usb 3.0
dirtbikerr450 said:
dont use usb 3.0
Click to expand...
Click to collapse
not using 3.0 and used each of my ports yet adb devices doesnt list any devices
Hey guys I unlocked my boot loader and rooted once then I un-rooted and re-locked the boot-loader and now I am trying to do it again but I am having a problem. When I have my phone connected in debugging mode it shows up fine, I can use the code "adb devices" and it shows up but then when I load into the boot loader and go into fastboot and connect my phone to my computer Windows 8 says that it can not recognize the device this is on USB 2.0 it also says "device failed enumeration". On USB 3.0 I get a message that says "The device cannot start code 10". I have un-installed and then re-installed the sync manager and mulitple drivers to no avail. Please help.
Help
Anyone?
I had this before. It's a glitch I think but after keep trying I finally got it to work and really I don't know how to fix it.
What's your hboot version? Battery full? Try a different computer? Have a linux live cd?
Sent from my HTC One using xda app-developers app
Tw1tchy said:
I had this before. It's a glitch I think but after keep trying I finally got it to work and really I don't know how to fix it.
What's your hboot version? Battery full? Try a different computer? Have a linux live cd?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Yea I've tried two different computers I did have luck with one but I got as far as "fastboot flash unlocktoken Unlock_code.bin" and get an error that says that it cannot load the "Unlock_code.bin". My hboot version is 1.44. My battery has been full all day due to the fact that its been connected to a computer all day http://forum.xda-developers.com/images/smilies/tongue.gif
arenglish said:
Yea I've tried two different computers I did have luck with one but I got as far as "fastboot flash unlocktoken Unlock_code.bin" and get an error that says that it cannot load the "Unlock_code.bin". My hboot version is 1.44. My battery has been full all day due to the fact that its been connected to a computer all day http://forum.xda-developers.com/images/smilies/tongue.gif
Click to expand...
Click to collapse
Well lets kinda rule things out. It shouldn't be your computer hardware or fastboot files because you tried this on multiple computers. Now what drivers are you using on each computer? Did you tried other micro usb cords? What shape is your micro usb slot on your device (looking at mine right now its kinda dirty)?
Complete those and it should tell you if its a connection problem or not. Otherwise we can partially assume its the software on your phone.
Tw1tchy said:
Well lets kinda rule things out. It shouldn't be your computer hardware or fastboot files because you tried this on multiple computers. Now what drivers are you using on each computer? Did you tried other micro usb cords? What shape is your micro usb slot on your device (looking at mine right now its kinda dirty)?
Complete those and it should tell you if its a connection problem or not. Otherwise we can partially assume its the software on your phone.
Click to expand...
Click to collapse
I have been using drivers that didn't seem to work(some that I got off some thread here) but those didn't work so I uninstalled those and then uninstalled and then re-installed HTC Sync. I have used three different cables and my micro usb slot seems to be in fine condition it doesn't seem to be that dirty.
What happens when you try
fastboot erase cache
Does the command work or fail?
Sent from my HTC One using xda app-developers app
Tw1tchy said:
What happens when you try
fastboot erase cache
Does the command work or fail?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I would assume this would not work as the op states that his device is not recognised in fastboot.
bobsie41 said:
I would assume this would not work as the op states that his device is not recognised in fastboot.
Click to expand...
Click to collapse
Incorrect, OP has got as far as loading the unlock code but fails at fastboot.
Sent from my HTC One using xda app-developers app
Ok so with one laptop when I have my phone in debugging mode and are in the sense OS the phone is detected using the code "adb devices" but when I go to the bootloader and put the phone in fastboot mode it is unrecognized. On my other laptop it is recognized in fastboot using the code "fastboot devices". I have not used the clear cache yet I will try it later.
Sent from my HTC One using xda app-developers app
arenglish said:
Ok so with one laptop when I have my phone in debugging mode and are in the sense OS the phone is detected using the code "adb devices" but when I go to the bootloader and put the phone in fastboot mode it is unrecognized. On my other laptop it is recognized in fastboot using the code "fastboot devices". I have not used the clear cache yet I will try it later.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I'm in the exact same place as you on the first computer, as soon as I boot my phone into fastboot my computer no longer recognizes it and I've tried at least 5 different drivers and the HTC sync thing to help with the driver, what is wrong??
Sent from my HTC One using Xparent Cyan Tapatalk 2
Tw1tchy said:
What happens when you try
fastboot erase cache
Does the command work or fail?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
When I try that command all that happens is it says "waiting for device" and stays like that.
arenglish said:
When I try that command all that happens is it says "waiting for device" and stays like that.
Click to expand...
Click to collapse
Have you updated your firmware? If so, make sure your sdk is the latest version.
Use usb 2.0, usb 3.0 is known to cause problems.
Un-install htc sync but not the drivers.
Before attempting commands, eject htc sync drive from My PC.
Let me know how you get on.
bobsie41 said:
Have you updated your firmware? If so, make sure your sdk is the latest version.
Use usb 2.0, usb 3.0 is known to cause problems.
Un-install htc sync but not the drivers.
Before attempting commands, eject htc sync drive from My PC.
Let me know how you get on.
Click to expand...
Click to collapse
Ok, my firmware is 1.26.502.12 which I believe is the latest for AT&T, I've switched from USB 3.0 to 2.0 still not working in fastboot. I re-installed the SDK yesterday so I don't think there should be an update. I have un-installed HTC sync but not HTC Driver Installer and still after doing all of this the device shows up when it is in the OS but not in fastboot. Also when I reboot my device USB debugging keeps disabling itself.
Any updates to this? I'm running Windows 8, have the HTC drivers / Sync installed.. The phone connects fine while in Windows. But is unrecognized when the phone is in bootloader. This is driving me nuts. I do not have access to another PC. I'm sure someone has this working.
Edit: usb 3.0 ports working after following the plugable.com method for windows 8 usb 3 host controller fix.
born_fisherman said:
Any updates to this? I'm running Windows 8, have the HTC drivers / Sync installed.. The phone connects fine while in Windows. But is unrecognized when the phone is in bootloader. This is driving me nuts. I do not have access to another PC. I'm sure someone has this working.
Edit: usb 3.0 ports working after following the plugable.com method for windows 8 usb 3 host controller fix.
Click to expand...
Click to collapse
Thanks... tried that method worked like a charm.
My htc one usb will not connect to any computer anymore for some reason.
It just says the device is not recognized and has malfunctioned.
I have htc sync installed with drivers.
I am rooted and s-off'ed with insertcoin rom on.
Is there anyway to get back to stock without usb.
Help would be great as i'm a bit lost now.
Thanks in advance...
fridaycider said:
My htc one usb will not connect to any computer anymore for some reason.
It just says the device is not recognized and has malfunctioned.
I have htc sync installed with drivers.
I am rooted and s-off'ed with insertcoin rom on.
Is there anyway to get back to stock without usb.
Help would be great as i'm a bit lost now.
Thanks in advance...
Click to expand...
Click to collapse
It's a driver problem on your pc.... are you using windows 8.1 preview?
i'm using xp on all 3 of my computers. my one x connects fine. i all drivers installed including adb.
it wont connect in bootloader,fastboot or recovery either.
Ok i have looked at the device id and it comes up with this in fastboot USB\VID_0000&PID_0000\5&4091F22&0&2
Now i have looked in the usb drivers and this id is not there , so it looks like a driver problem
How can i get this driver with the id in, as i have downloaded many drivers but with no luck.
fridaycider said:
My htc one usb will not connect to any computer anymore for some reason.
It just says the device is not recognized and has malfunctioned.
I have htc sync installed with drivers.
I am rooted and s-off'ed with insertcoin rom on.
Is there anyway to get back to stock without usb.
Help would be great as i'm a bit lost now.
Thanks in advance...
Click to expand...
Click to collapse
Uninstall HTC sync and drivers. Reconnect phone, and it should automatically re-install sync manager and drivers. If it does not, however, you need to manually install the drivers. Also, make sure your drivers are up to date. Installing the android sdk might not be a bad idea either.
Thanks for the reply. Tried everything even fresh pc setup . Something in my phone is wrong and cannot get any recognition from it . It shows usb fastboot then changes to ac charging . I have checked in usb drivers and that id is not there so it will not let me install manually either.
fridaycider said:
Thanks for the reply. Tried everything even fresh pc setup . Something in my phone is wrong and cannot get any recognition from it . It shows usb fastboot then changes to ac charging . I have checked in usb drivers and that id is not there so it will not let me install manually either.
Click to expand...
Click to collapse
Maybe a factory reset of your phone would help. I know that's a hassle, but it might reset or reconfigure whatever was lost or corrupted along the way.
Have done that thanks. Flashes different roms also .. can a different firmware be flashed through terminal emulator. Cannot even mount phone storage through usb. It just keeps alternating between unknown device and nothing.
fridaycider said:
Have done that thanks. Flashes different roms also .. can a different firmware be flashed through terminal emulator. Cannot even mount phone storage through usb. It just keeps alternating between unknown device and nothing.
Click to expand...
Click to collapse
Wow. Here's a hail mary then. Let the battery run out. Download stock RUU. Connect to PC, and see if fastboot usb comes up. If yes, boot into recovery, and flash RUU. Start from scratch.
I did try that to be honest. Is there anything special I need to know about doing that ..do I let the phone charge fully or anything before I try fastboot. Thanks for your help.
Sent from my HTC One using Tapatalk 4
fridaycider said:
I did try that to be honest. Is there anything special I need to know about doing that ..do I let the phone charge fully or anything before I try fastboot. Thanks for your help.
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
No, let the battery drain completely. Then reconnect it. As soon as anything on the phone shows up (normally the charging sign) get into bootloader. Boot to recovery and flash the RUU. Of course, it's all contingent on recovery being able to read usb, which it should (recovery uses different port and drivers than boot or oem).
Thanks I will give that a go. If that doesn't work is there an update.zip or img I can flash through hboot that will return the phone to stock. ?
Sent from my HTC One using Tapatalk 4
fridaycider said:
Thanks I will give that a go. If that doesn't work is there an update.zip or img I can flash through hboot that will return the phone to stock. ?
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
If that doesn't work, you could try downloading a zip of your stock, renaming it update.zip (or anything.zip, really), and flashing that. But I'm pretty certain that you'd have to use adb to flash that through recovery too. Good luck with it all, and I hope you get back on track!
-Mike
Thank you for your help. Will post as soon as I've let battery run down.
Sent from my HTC One using Tapatalk 4
fridaycider said:
Thank you for your help. Will post as soon as I've let battery run down.
looks like usb socket is at fault. don't know how i'll get on with warranty as i cannot get back to stock. Any idea's please
Click to expand...
Click to collapse
fridaycider said:
fridaycider said:
Thank you for your help. Will post as soon as I've let battery run down.
looks like usb socket is at fault. don't know how i'll get on with warranty as i cannot get back to stock. Any idea's please
Click to expand...
Click to collapse
To test this, plug your usb cable into the wall charger and see if it charges. If it does, it's working. If not, if you have another micro usb cable, try that. If it still doesn't work, then I would contact HTC about what your options might be (new phone, new usb cable, etc.). Good luck.
Click to expand...
Click to collapse
It does charge but I cannot get usb otg to work either and it was ok before . Does not see external usb storage .
Sent from my HTC One using XDA Premium 4 mobile app
fridaycider said:
It does charge but I cannot get usb otg to work either and it was ok before . Does not see external usb storage .
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Connect the phone to your pc. Cycle through all the different boot modes, boot, bootloader, and recovery. Do you hear any sound from the pc indicating it's picking up a device? If so, it's working, it's just not showing up while in android connected to pc, which would indicate an issue with drivers on your pc. If a sound happens during boot to recovery, leave it on recovery and get into adb mode on pc and attempt to flash the RUU. As soon as it's flashed completely, disconnect it from pc, completely uninstall ANYTHING having to do with HTC, android or 3rd party drivers. Then, reconnect the phone to your pc, and see if it auto installs the drivers and shows.
I have tried everything you have suggested . Even fresh install of xp on pc . Then installed htc sync from htc website . Plugged phone in , but still won't recognize phone . I get no usb connected icon on phone either . It just charges and get usb malfunctioning error on pc . I cannot use external usb drive on phone either . The phone recognizes it as a charger with an error saying that the charger has a fault . Thanks for your help so far .
Sent from my HTC One using XDA Premium 4 mobile app
fridaycider said:
I have tried everything you have suggested . Even fresh install of xp on pc . Then installed htc sync from htc website . Plugged phone in , but still won't recognize phone . I get no usb connected icon on phone either . It just charges and get usb malfunctioning error on pc . I cannot use external usb drive on phone either . The phone recognizes it as a charger with an error saying that the charger has a fault . Thanks for your help so far .
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well, I can't think of anything else that would help. I think you should contact HTC and see if they've had other issues similar to yours, or if they can help you, but it sounds like your phone's usb is defective. If your phone came unlocked, you should be able to send it and receive a new one. Other than that, I really have no more suggestions. Best of luck.
-Mike
Hi,
I am using Desire C for more than a year, and i have been using customs ROMs starting with Nameless. Recently I flashed NOPE Kernel, and installed Simplicity ROM, 4.1.2. After that i am not able to flash the boot image again. It is connecting properly when in connect to the system, but once i get into Bootloader mode, suddenly i get a message "Device not recognized", and i cannot connect anymore. I tried installing and re-installing all kinds of drivers available for Desire C and HTC, but no luck. Can anyone help on this issue... Please.....
Weirdness. What commands did you try? Type adb devices in CMD and if numbers come up then it is connected
Sent from my GT-P3113 using xda app-developers app
When it is in Boot loader mode, I don't get any number, tried adb devices, result was device not found. Once I'm in bootloader, none of the adb commands works. Not even reboot command.
Sent from my HTC Desire C using xda app-developers app
lesfauves said:
When it is in Boot loader mode, I don't get any number, tried adb devices, result was device not found. Once I'm in bootloader, none of the adb commands works. Not even reboot command.
Sent from my HTC Desire C using xda app-developers app
Click to expand...
Click to collapse
Did you try this in fastboot mode?
Sent from my HTC Desire C using XDA Premium 4 mobile app
Yes... I tried it in fastboot mode... as soon as the phone goes to fastboot, I get the error Windows cannot recognize the device...
Sent from my HTC Desire C using xda app-developers app
Do you have HTC sync? If so. Uninstall it. This fixed it for me...
Sent from my HTC Desire C using xda app-developers app
uchihasparky said:
Do you have HTC sync? If so. Uninstall it. This fixed it for me...
Sent from my HTC Desire C using xda app-developers app
Click to expand...
Click to collapse
Uninstalled HTC Sync. This time it showed "HBOOT USB PLUG" in the bootloader, but when i tried flashing the boot image, same error came up... and it went back to HBOOT... And it is still showing as waiting for device in the cmd.
Hmmmmmm. Not a ure then bro. Maybe read up on some guides and see ig you did anythimg wrong? :/
Sent from my GT-P3113 using xda app-developers app
Reinstalled drivers?
Sent from my HTC Desire C using XDA Premium 4 mobile app
It is supposed to say FASTBOOT USB. From the bootloader screen, select the fastboot option using your volume and power buttons.
aashay960 said:
It is supposed to say FASTBOOT USB. From the bootloader screen, select the fastboot option using your volume and power buttons.
Click to expand...
Click to collapse
rudi_j7 said:
Reinstalled drivers?
Sent from my HTC Desire C using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Tried re-installing all the drivers... Checked out some forums, and downloaded HTC Drivers, installed, still not working...
When it reboots into BOOTLOADER, it doesn't show FASTBOOT USB, but when move up and down using volume keys, it shows FASTBOOT USB. Not returning anything for FASTBOOT DEVICES. Tried to flash, showing "waiting for device"... and after sometime, got the error "windows did not recognize the usb device"...
I have a flashable boot image zip file for HTC Explorer, tried changing the boot image, and flashed. No error message then, but still shows the old one itself....
So, can anyone help me by creating a flashable boot zip... I really need to change NOPE kernel...
What version of windows are you using?
If you're on windows 7 there are known problems with the drivers so check the forums for solutions on windows drivers
Sent from my HTC Desire C using xda app-developers app
same problem
i have exactly same problem at windows 8.1
I'm using Win 8 from past 1 year... I never had this problem before, till last two months.... I flashed from Prometheus to NOPE, then after some days I tried to flash Prometheus back, I started getting this error....
Sent from my HTC Desire C using xda app-developers app
Did You check Your USB cable? It could be that it is failing...
Other than that, connect your phone in fastboot mode, wait until error pops up, then do this:
Start command prompt (as administrator in windows 7, 8...) and type this (followed by enter):
Code:
set devmgr_show_nonpresent_devices=1
and after that line, type this:
Code:
start devmgmt.msc
Now try and find devices with exclamation, there should be your android device. Now right click and uninstall it. Then plug out your phone, and plug it back in. If it doesnt't work after this, I'd say that all you can do then is to reinstall htc drivers.
calinorg said:
Did You check Your USB cable? It could be that it is failing...
Other than that, connect your phone in fastboot mode, wait until error pops up, then do this:
Start command prompt (as administrator in windows 7, 8...) and type this (followed by enter):
Code:
set devmgr_show_nonpresent_devices=1
and after that line, type this:
Code:
start devmgmt.msc
Now try and find devices with exclamation, there should be your android device. Now right click and uninstall it. Then plug out your phone, and plug it back in. If it doesnt't work after this, I'd say that all you can do then is to reinstall htc drivers.
Click to expand...
Click to collapse
No Luck... tried re-installing the drivers... changed the cable... even tried a different system... No luck at all... I think I'm gonna be stuck with this itself..... at least until buying a new cell....
Talking about new cell, I am planning for HP Slate Voice Tab 6... Any one, any suggestions on that...
Now the touch buttons are not working properly. They keep playing dead sometimes... I think my cell is coming to EOL... lol...
Sent from my HTC Desire C using xda app-developers app