Hello.
I just noticed that there is one dust particle under my screen. there were a few under my Optimus 2X screen as well. Is this common or am I just unlucky?
It's not much of a problem, I don't notice it when the screen is turned on..
Anyone else with this problem?
I haven't any problems with my p880 there is no dust. In my old p990 there was no dust. I didn't carry of the device. I wear it in the pockets.
Best regarss !!!
akaliszczuk said:
I haven't any problems with my p880 there is no dust. In my old p990 there was no dust. I didn't carry of the device. I wear it in the pockets.
Best regarss !!!
Click to expand...
Click to collapse
Idem never problems of dust on my P880 ( also P720 no dust) : Bene:
Hi,
Probably you're unlucky with dust.
When you unbox the device it must be perfect.
No problem return the device and change it with a new or if this way wasn't true go into a LG center with your warranty and LG will clean you device!
Sent from my LG-P880 using xda app-developers app
I forgot to say that there is also light leakage in the upper left and right corner. It's only visible on black backgrund though, and it doesn't bother me much. My O2X had this as well, upper left and right corner.
So my 4X has both issues that my 2X did, annoying. But whatever... I can live with it.
i have none of both problems with my phone, also got a white one with no problems.
you should replace your 4x with an onther one
No dust on either 2X or 4X
I haven't had any dust problems with my 2X, nor with my 4X yet.
rd-Target said:
I haven't had any dust problems with my 2X, nor with my 4X yet.
Click to expand...
Click to collapse
Me too
Sent from my LG-P880 using xda app-developers app
I have the black 4X HD but have no problems with dust or light bleeding. I have no case or screen protector on my phone and wear it in my pocket. You must have been unlucky with your device.
I have a white one and I also have some bleeding, most in lower left corner.
It doesn't bother me either, but I would have preferred it without it of course.
Sent from my LG-P880
Having received my device yesterday I have around 8 specs of dust under my screen
Update:
My device is being returned and I have ordered another and see how this one goes.
Sent from my LG-P880 using xda premium
I got a Black 4x and I have about 3 dust specs between the gorilla glass and the LCD. Mailed customer service and got instructed to see the Local LG Service Center. Will probably take it in this week and see what happens. It really spoils a beautiful screen.
Do hope it's not a problem with all of them.
My replacement has some specs under the screen but I cannot be bothered to send it in for another replacement, just dealing with it
Sent from my LG-P880 using xda premium
I have dust under my screen, had pjone for a month, what can I do?
No problem here either, at least from what I can tell. How do you check for dust?
Does somebody know if this problem is fixed in newer devices?
Hi guys, I have the same problem with my phone I have one large practical and about 12 smaller ones cluster together. I'm going to phone LG tomorrow and find out what can be done from here. I will keep you informed as to what happens.
i don't have that dust screen problem with my white O4XHD... maybe u should return it...
crewol said:
Hello.
I just noticed that there is one dust particle under my screen. there were a few under my Optimus 2X screen as well. Is this common or am I just unlucky?
It's not much of a problem, I don't notice it when the screen is turned on..
Anyone else with this problem?
Click to expand...
Click to collapse
I have a dust under screen too
Ale-xs said:
I have a dust under screen too
Click to expand...
Click to collapse
me too, but i think that i got dust under screen just because of using stupid bumper.
Sent from my LG-P880 using xda app-developers app
Related
I'm on my 3rd P970 and I'm wondering... is this device inherently defective? I got this phone last month and due to dust particles taking residence under the screen, I asked LG for a replacement. After much grief and threatening on my part they replaced the unit, but after a day I discovered it suffering from the same dust issue and so I asked for another replacement and now here we are. Barely a day of normal handling and it already has dust.
If you guys have the time, please check for dust using this method and let me know if you're experiencing the same issue. Also, let us know where you're from, I also want to find out if it's a country specific issue.
1. Lock the screen so the backlight is out
2. Use a flashlight to check the screen
3. Prepare for disappointment
Also, I know that in some countries, consumer laws can be very empowering, but in the Philippines, companies will try to give you the runaround if they think they can get away with it.
No dust in here.
No dust in here neither.
Sent from my LG-P970 using XDA
No dust here, but I'm on my 3rd OB also.
The first two had lots of dead pixels. And the current one have just arrive from warranty because off a speaker malfunction... And I think that the vibration is a bit different comparing with the previous OB's I had...
So not a great experience so far ...
genioux said:
No dust here, but I'm on my 3rd OB also.
The first two had lots of dead pixels. And the current one have just arrive from warranty because off a speaker malfunction... And I think that the vibration is a bit different comparing with the previous OB's I had...
So not a great experience so far ...
Click to expand...
Click to collapse
My 2nd replacement had two dead pixels apart from the dust issue... I almost had a heart attack when I realized what those dots were
I'm glad the others have not experienced problems w their OBs
Sent from my Google Nexus S using XDA
Nope. No dust in my OB.
I find curious how many of you needed a replacement. I havent found any problems with mine.
Sent from my LG-P970 using XDA
no dust is inside.
Sent from my Galaxy Nexus using XDA
Since optimus one have that issue, I think your problem is "normal thing"
slurpdroid said:
Since optimus one have that issue, I think your problem is "normal thing"
Click to expand...
Click to collapse
Ha! I've owned an Optimus One and had this issue with that device as well. I don't have that issue with my ever reliable nexus s so I shouldn't have to endure it with the OB.
i have dust under the screen but it`s come after he arrived from assistance (lcd display replaced due the dead pixel) lazy stupid workers and they have a certificate .....
no dust for me too..
I do have a dust under my screen because the screen has been replaced (it didn't work), and stupid technicians replaced it negligently.
It really drives me crazy! every time I look at my screen, I feel that it's really worst phone what I have.. ( Why couldn't the technicians give me a new phone simply?!)
Do you agree that I have to take my phone and ask for cleaning of the dust? (or new phone, but they won't give me easily)
Mine is also dust free and it's my first OB
i have no dust but many little white pixels -.- you only can see in black background but theyre not annoying
two OBs at house but no dust in both.. I think philippines is a dusty place just joking man.. But i also really wonder how u guys get such replacements, here in india they repair the product(carefully) and dont replace easily..
mullarameez said:
two OBs at house but no dust in both.. I think philippines is a dusty place just joking man.. But i also really wonder how u guys get such replacements, here in india they repair the product(carefully) and dont replace easily..
Click to expand...
Click to collapse
True they are all cunning wolves....
Anyways my ob is great
Sent from my LG-P970 using XDA
I'm going to send my phone to repairing, is it justified in your opinion to send a phone because of a dust under the screen? would you do the same?
No dust under my screen kabayan. Where did you buy your OB? Had mine repaired last week due to some problems with the main board. The folks at SM Cyberzone had its main board replaced for free. Great service though kinda slow Hope you get a new unit without any problems whatsoever.
ohadz said:
I do have a dust under my screen because the screen has been replaced (it didn't work), and stupid technicians replaced it negligently.
It really drives me crazy! every time I look at my screen, I feel that it's really worst phone what I have.. ( Why couldn't the technicians give me a new phone simply?!)
Do you agree that I have to take my phone and ask for cleaning of the dust? (or new phone, but they won't give me easily)
Click to expand...
Click to collapse
Threaten to sue the bastards for selling a defective product. That's what I did and how I got these substandard replacements. I've had it to be honest and will ask for a refund if they f*ck it up again
Sent from my Google Nexus S using XDA
facekill1337 said:
i have no dust but many little white pixels -.- you only can see in black background but theyre not annoying
Click to expand...
Click to collapse
But if it's less than perfect you should ask for a replacement. You paid good money for it, no reason you shouldn't get your money's worth
Sent from my Google Nexus S using XDA
Hi,
I notice that when I touch the screen I see strange colors- like rainbow bubbles under the screen.
Is it normal or not? if you touch your screen, do you also see like rainbow distortions on it - like oil spots? (newton rings)
Do you suggest me to ignore it or take it to LG and ask them to replace/fix it?(my phone is 7 months old)
that is a normal thing, but you shouldn't be pressing like that the screen :/
it's Liquid Cristal Display = LCD so it is normal to see those colors when screen is pressed, but stop pushing it XD you can damage the screen
Felsar said:
that is a normal thing, but you shouldn't be pressing like that the screen :/
it's Liquid Cristal Display = LCD so it is normal to see those colors when screen is pressed, but stop pushing it XD you can damage the screen
Click to expand...
Click to collapse
Lol, thanks for the information, I thought this way but wasn't sure.
but what if I also see those strange colors even when I press not very strong on the screen but normal+ ? Should I take my phone to repair? (it's free for me, lol)
I think so, it might be a defective LCD, and if its free you should do it... I mean it's somehow normal [because of the liquid cristal] but if that happens whit normal pressure then is not that normal...
Maybe the gorilla glass (the one you touch, not the LCD) is softer/looser than normal and not rigid enough... I noticed a softer/thinner Gorilla Glass on the Black than other devices.. Quite annoying sometimes, it makes the device feel fragile or cheap XD
Sent from my LG-P970 using XDA
Did someone also notice that when applying little pressure to the screen, like an oil spot appears and in some spots the screen feels flexible when touching it a bit stronger?
It looks like this: (It happens only when I touch the screen a bit stronger than normal)
ohadz said:
Did someone also notice that when applying little pressure to the screen, like an oil spot appears and in some spots the screen feels flexible when touching it a bit stronger?
It looks like this: (It happens only when I touch the screen a bit stronger than normal)
Click to expand...
Click to collapse
Mm it does happen but not that large and when it happens it gets back to normal quite instantly.. Could be a counterfeit OB lol... I always knew that the Gorilla Glass was not normal on OBs.. you should go to an LG service or somwthing like this to get it checked.. It shouldn't be like that, at least wheb applying a small pressure
Sent from my LG-P970 using XDA
WIIstpM said:
Mm it does happen but not that large and when it happens it gets back to normal quite instantly.. Could be a counterfeit OB lol... I always knew that the Gorilla Glass was not normal on OBs.. you should go to an LG service or somwthing like this to get it checked.. It shouldn't be like that, at least wheb applying a small pressure
Sent from my LG-P970 using XDA
Click to expand...
Click to collapse
Ok, thanks for replying, now I know that my OB is not the only one with this defect.
I already sent my OB to repair when it had other problems in the screen and they didn't replace it with a new OB
now I'm going to send it again to my Cell provider and I'll ask them to replace my defective OB under LG's manufacturer Warranty.
Any ideas how to convince them to replace my defective OB with a new one and not only replace the digitizer or lcd screen?
Posted by a mistake
sorry
Posted by a mistake
sorry
Hi,
I found the specific name of this phenomenon: newton rings
there are many threads in XDA about this phenomenon but no one about OB.
It appears only when I touch the screen, (maybe it's because I always keep my phone in the pocket.)
It looks like that:
Is my LG Optimus Black defective or it's normal?
Why the same post is posted 3 times ?
Sent from my LG-P970 using xda premium
Sobralobo said:
Why the same post is posted 3 times ?
Sent from my LG-P970 using xda premium
Click to expand...
Click to collapse
Sorry my computer is very laggy
It's important to me to know if my device is defective or is it a normal phenomenon with OB?
ohadz said:
Ok, thanks for replying, now I know that my OB is not the only one with this defect.
I already sent my OB to repair when it had other problems in the screen and they didn't replace it with a new OB
now I'm going to send it again to my Cell provider and I'll ask them to replace my defective OB under LG's manufacturer Warranty.
Any ideas how to convince them to replace my defective OB with a new one and not only replace the digitizer or lcd screen?
Click to expand...
Click to collapse
Honestly I don't know... I never had to replace my phone by a new one...
Sent from my LG-P970 using XDA
ohadz said:
Sorry my computer is very laggy
It's important to me to know if my device is defective or is it a normal phenomenon with OB?
Click to expand...
Click to collapse
This is only what I think, but to be honest I feel that's not normal, I mean even if I press really hard my phone's screen it doesn't look like that not even close to that, I think you should send it to techs
Hi guys,
Today I have sent back my 3rd P880 (Black) to P4U as all 3 handsets had 2-4 dead pixels and clusters of dust under the screen. The guy in the shop checked for dust on the remaining stock and they all had it to a degree. Its such a shame as I really loved the phone and been following it since february.
I wanted the folks of XDA to be aware of my experience. The barcodes on and in the box all began with *MAYXXXXXXXX(1.0)WR*
All 3 boxes had quite alot of dust in the box, also i cannot understand why LG doesn't seal the boxes. Perhaps they manufacter the handsets in a saw dust factory! I'm really disapointed with LG I gave them a chance and don't get me wrong the 4X is an amazing device. Sadly I have cancelled my contract and reverted back to Samsung.
If anyone wants an unused clear S wave gel case and an unused screen protector PM me.
Sent from my GT-I9100 using xda app-developers app
Forgot to add...
The dust is extremely prominent in direct sunlight.
Sent from my GT-I9100 using xda app-developers app
Warren.D said:
Hi guys,
Today I have sent back my 3rd P880 (Black) to P4U as all 3 handsets had 2-4 dead pixels and clusters of dust under the screen. The guy in the shop checked for dust on the remaining stock and they all had it to a degree. Its such a shame as I really loved the phone and been following it since february.
I wanted the folks of XDA to be aware of my experience. The barcodes on and in the box all began with *MAYXXXXXXXX(1.0)WR*
All 3 boxes had quite alot of dust in the box, also i cannot understand why LG doesn't seal the boxes. Perhaps they manufacter the handsets in a saw dust factory! I'm really disapointed with LG I gave them a chance and don't get me wrong the 4X is an amazing device. Sadly I have cancelled my contract and reverted back to Samsung.
If anyone wants an unused clear S wave gel case and an unused screen protector PM me.
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
Wow that's not good. Mine is from the same store with the same batch and is fine.
*Jealous* lol
Sent from my GT-I9100 using xda app-developers app
My first Optimus 4X had sea-bow effect through the whole display.
The second one had dead pixels.
So then I go to the shop and they started to show me them 4X in stock.
The first had also minimal one bright pixel on all colors.
Then I started to think, maybe there is no 4X with good screen.
And they finally show me the second piece, which have no dead pixels or any unwanted effect and I chose it.
Only good thing is, that the dead pixels are not very big despite the resolution.
So yes, sadly, many of them have dead pixels, so be very careful to choose the right one.
I just gave up lol. Was taking a few days everytime to exchange. I will just get an ugly S3
Sent from my GT-I9100 using xda app-developers app
For me is perfect the Optimus 4X.Yes a bad camera,but a best price,quality,screen,power and more.
Hi all,
i just get back my p880 after replacement screen since the dust under the screen, but guess what?
It happened again just for 1 week.
i did write a email for them.
Hi,
I wanna make a complain on your flagship product !
last week(roughly Nov 27) i did collect a unit P880 after screen replacement due to dust under the screen. However after 1 week, it still happen again !
This is a quality issue on this unit! and i am not the only 1, my girlfriend also having same problem from day 1, and mine too.
Before sent in , i did ask your staff! your staff say no, this isnt quality issue, so far i am the only 1. i take it at that time.
But when i get back my phone, and this happened again in just 1 week !
And i did research ! i am not the only 1.
Here is the URL:
English:
http://forum.xda-developers.com/showthread.php?t=1744934
http://craftkeys.com/lg/lg-optimus-4x-hd-dust-under-screen/
Chinese:
http://bbs.gfan.com/android-5240214-1-1.html
http://detail.zol.com.cn/311/310329/review.shtml
http://bbs.gfan.com/android-5040987-1-1.html
http://bbs.gfan.com/android-5264111-1-1.html
http://bbs.xda.cn/thread-11166077-1-1.html
Please give me reasonable advice.
Please support me, if you having same problems with me.
No this isn't their flagship product
This is just an unsupported old phone
and mine never have any dust issue
any pictures support what you said?
yes ,my p880 is in this tragedy .i think LG should make actions to give us a clear device not a dirty
Sent from my LG-P880 using xda premium
hkhkhkhk said:
No this isn't their flagship product
This is just an unsupported old phone
and mine never have any dust issue
any pictures support what you said?
Click to expand...
Click to collapse
Too bad, i dont have a pro camera right now. and also hard to capture by camera.
and i believe those p880 with this issue will be more dust after certain usage.
just 1 week, there are 2 medium dot under screen. from my exp last times, about 1-2 month, there lots of dust and big 1.
really make me so sad. what a product with this stupid issue!
i have the same issue too but its really slight. the dust are hardly seen under normal usage and only when the screen is off and im looking for it.
not something very irritating but yea, it shouldn't be there. btw my Optimus One had this problem too but it was really a thick dense line of dust from the bottom left corner of the screen.
edit: added photos
i have only one and barely notice it
Sent from my LG-P880 using xda app-developers app
L2Deliver said:
i have the same issue too but its really slight. the dust are hardly seen under normal usage and only when the screen is off and im looking for it.
not something very irritating but yea, it shouldn't be there. btw my Optimus One had this problem too but it was really a thick dense line of dust from the bottom left corner of the screen.
edit: added photos
Click to expand...
Click to collapse
for mine, it's more worst....
and the stupid LG in Singapore still haven't reply yet.
If today still not giving me a reply,I will call tomorrow.
So if other also got this issue, please leave a messages here to support me.
thanks
stupidfrog said:
for mine, it's more worst....
and the stupid LG in Singapore still haven't reply yet.
If today still not giving me a reply,I will call tomorrow.
So if other also got this issue, please leave a messages here to support me.
thanks
Click to expand...
Click to collapse
go straight down to the service centre at Alexandra road if u want fast repair. call email also no use you can't fix it yourself anyway.
Bring along your proof of purchase (receipt) and warranty card.
L2Deliver said:
go straight down to the service centre at Alexandra road if u want fast repair. call email also no use you can't fix it yourself anyway.
Bring along your proof of purchase (receipt) and warranty card.
Click to expand...
Click to collapse
i know where is it, and send before. i post here that because i believe it will happen again after second service.
previously i emailed, they said sent to their service center.
in the service center i asked,and they said no this quality issue on other p880. what i feel is nonsense, just other people lazy go for it.
And purposely go there for same problem, i am quite unhappy, because wasting my time to go and back.
And they just replace the window glass, i dont think can fix permanently, since this is a common issue for most people, wasnt?
Hello I have the same issue, in my P880 I saw specs of dust two days after of purchase, now 2 months later I have many specs, some are very annoying at sunlight. Sadly in my Country I do not have technical support from LG.
andypv4 said:
Hello I have the same issue, in my P880 I saw specs of dust two days after of purchase, now 2 months later I have many specs, some are very annoying at sunlight. Sadly in my Country I do not have technical support from LG.
Click to expand...
Click to collapse
no lg technical ?? i know how you feel bro
Sent from my LG-P880 using xda app-developers app
I have three particles in the middle/high of the screen, and that annoys me at sunlight...
I will try LG Backup support.
I got it for like one month, you think they will replace it ?
Sent from my LG-P880 using xda premium
they will replace the window( the front glass) not the screen. however, since this is defective, i requested to replace another phone under the singapore lemon law. but still not yet replay from last friday sent in
Hurry up. Once I have the same problem with my optimus swift, the delay for taking mobile to service center coasted me additional money for replacing screen and glass.
Sent from my LG-P880 using xda app-developers app
How i' fixed one dust dot.
Hello
Today i noticed white dust point between my screen and glass of phone... and.. i was pissed off!!! because phone is one month old!
Tried to calmdown ... but every time when i looked on the screen i saw nothing but that white dot...
So... i don't take any responsibility for this "tutorial" on damaging your glass or screen or phone...
So... turn off you phone ... using your pointing finger make speed hard taps on dust area with little bit bending of whole phone.
With this method i managed to move dust point from middle of screen to bottom edge of screen... and with more bending and taping on edhe area
dust spot is disappeared. (it took me 2 minutes of tapping)
I konw it sounds crazy but it worked and i'm happy again
nomaj said:
Hello
Today i noticed white dust point between my screen and glass of phone... and.. i was pissed off!!! because phone is one month old!
Tried to calmdown ... but every time when i looked on the screen i saw nothing but that white dot...
So... i don't take any responsibility for this "tutorial" on damaging your glass or screen or phone...
So... turn off you phone ... using your pointing finger make speed hard taps on dust area with little bit bending of whole phone.
With this method i managed to move dust point from middle of screen to bottom edge of screen... and with more bending and taping on edhe area
dust spot is disappeared. (it took me 2 minutes of tapping)
I konw it sounds crazy but it worked and i'm happy again
Click to expand...
Click to collapse
You ruined my idea of build nano-vacuum cleaners for that!!!
Isn't this problem partly due to the fact that there's a large gap between the display and touchscreen itself?
Ultraman1966 said:
Isn't this problem partly due to the fact that there's a large gap between the display and touchscreen itself?
Click to expand...
Click to collapse
Probably... i moved my dust dot like i wanted
I've been contemplating getting this phone for a while now but this puts me right off. My SGS doesn't have this problem as the display and touchscreen are bonded together.
Please, could you explain more accurately ? I really wish to remove these dust and i'm very interested in your method
Sent from my LG-P880 using xda premium
Hi just dropped my xperia z from about 5 foot height onto pavement and the screen is not broken but it isnt responding to any touch.
Is there any chance it can be fixed without fitting a new screen?
That mean touch may be broken get to some hardware repairs shop
Sent from my GT-P3100 using XDA Premium 4 mobile app
dr3mro said:
That mean touch may be broken get to some hardware repairs shop
Sent from my GT-P3100 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
just asked the guy who fixes my phones he said bring it in and ill see, said it could be digitizer which if it is then im ****ed.
had enough of this, broke the screen 2 months ago and spent £150 fixing it and £20 for a broken sensor.
arghhhhh.
Flashed a new firmware on it whilst deleting everything on the phone through pc companion but still no luck.
Im confused here, the phone guy said the digitizer is built in with the screen but im checking on ebay and theyre selling a seperate digitizer.
http://www.ebay.co.uk/itm/5-Touch-S...K_Replacement_Parts_Tools&hash=item4d1637f583
So if the screen is ok and digitizer broken would installing a new one fix it?
Let me know please, confused and angry,
Apparently the screen and digitiser are glued together, making it extremely likely that one or the other will break when attempting to separate them.
See this guide on replacing the touchscreen - http://forum.xda-developers.com/showthread.php?t=2417650
Sent from my C6603 using Tapatalk
It started working all by it self.
Thank god
Hi I'm trying to find a case that will protect my screen something like a thin plastic sheet my mate has such a cover for his iPhone 5.
Or is there a thick screen protector that someone can recommend?
Sent from my C6603 using xda app-developers app