Bricked Touchpad need help - TouchPad Q&A, Help & Troubleshooting

I have been running CM9 nighties for some time now with no issues on my 16GB US WiFi only Touchpad. I installed TWRP and after some time decided to remove it and just use CWM. After trying several things from the posts (which would not work) I decided to remove CM9 completely then reinstall. This is where I got into trouble...
I loaded all necessary CM9 files in the cminstall folder on the Touchpad. I successfully ran ACMEUninstaller and got back to the WebOS language selection (i.e. the initial WebOS screen from factory). Instead of logging into WebOs (felt there was no-need since I never use it), I put the unit in Download mode (vol down + power). I then ran ACMEInstaller2. I received an error (text on the black touchpad screen which I assume is the bootloader) saying the needed files were not installed and something like "remove the wall". I thought I would reboot the unit and now log into WebOS and reinstall the CM9 files (thinking I made a typo when loading them). Now I cannot get the Touchpad to reboot - totally black and even when connected to the PC I dont get the USB connection sound.
Does anyone know if there is a hardware method to bring the unit back (maybe a different sequence of button presses or shorting a pin on the USB connector)? I have tried home+vol up+power, home+vol down + power, home + power, and of course power only and home only. Each combination was held for 30 seconds and then again for a minute and with power connected, PC connected, and nothing connected to the USB port.
Any thoughts would be greatly appreciated.
EDIT
Resolution: In a post I saw dated May of 2012, the user indicated HP was still honoring their warranty. I contacted HP via their Chat service, after giving them my model and serial number, I was told I had three weeks remaining on my warranty. HP sent me the return box with authorization and in a week I received (what seems to be) my exact Touchpad... only now it booted just fine. I have since reinstalled ICS and am running fine. Thanks to all who responded. I wanted to share this as I am extremely impressed with HP's warranty service (no questions were asked if I had rooted the device, where I bought the device, etc).

Make sure that your touchpad is not low on battery and see if anything happens when you plug it into the wall charger that it came with.
This has almost been the problem for me when my tp has problems.

Thanks, I let it charge all night then tried it this morning (as described not just powering it on). Of course, with only a black screen I can't tell what the charge is.
paul96 said:
Make sure that your touchpad is not low on battery and see if anything happens when you plug it into the wall charger that it came with.
This has almost been the problem for me when my tp has problems.
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Related

[Q] Captivate Won't Charge But Will Recognize PC Connection

Edit: It looks like this is a hardware issue and I'll likely try to get it replaced via insurance since I cannot revert to stock using Odin. It is impossible to revert without using Odin right? Thanks to all who read!
To start, I just want to state that I've searched and searched for answers/information on this (not just on XDA forums either) and I haven't found a similar issue - my sincere apologies if I missed it.
Quick "this post is way too long to read" Summary:
1. Phone will not charge
2. Phone will recognize PC connection via USB but with no functionality
3. PC will not recognize phone
4. All details on what I've done so far below
Friday 3/4/11 - I used a USB car charger (link below) to charge my Captivate with a USB cable known to be working (had worked on my Captivate before, works on my brother's Captivate). If you're asking why I used that charger... well I got it for free with my E-71. I'll never use it again. Anyway later that night I tried to charge my phone on my official AT&T A/C charger but nothing happened - the phone acted like no USB was inserted.
newegg[dot]com/Product/Product.aspx?Item=N82E16882923001
Sorry for the bootleg link, this certainly isn't spam but I'm not allowed to post links yet.
Since that date, my Captivate won't charge via AC power cord. My PC won't recognize it either, but here's the weird part - my phone recognizes when it's connected to the PC via USB. For example, I can connect the phone to the PC and it will state "USB connected" on the Android pull-down (top) menu. Since I have mass storage chosen as the default, it will give me the option to send or receive files from the PC from the same menu. However, if I attempt to actually take that option, the pop-up menu which allows you to mount your memory cards does not come up. In addition, if I have the phone in USB debugging mode and I connect to my PC, the phone recognizes that as well. The PC does not recognize the phone in any capacity, at any time. No matter what I've done so far it will not charge via A/C.
Background: I've had my phone for a little over 6 months now, I've been running Cognition 2.1.6 since about 3 weeks after I got it - before this problem I haven't done any modifications whatsoever since the first load of Cognition. My PC is Windows 7 Ultimate 64. To rule out a bunch of other things, I've tried to use multiple USB cords that are known to work with a different Captivate and my Captivate prior to this problem (3 to be exact), I've uninstalled and reinstalled all Samsung's drivers on Windows, and I actually reinstalled Cognition using the three button recovery mode. To further rule out external problems, I just put Serendipity on my brother's Captivate using the same USB cord and PC that I'm attempting to use with my phone. He had been using the exact same version of Cognition I was.
I of course tried to revert the phone to stock using ODIN in order to fix the problem. I attempted to use the two button method (hold volume keys and insert data cable from PC with Odin running) but of course since the USB is not working properly that didn't work. It's worth noting that the described method worked perfectly for my brother's Captivate to revert to stock in preparation for installing Serendipity. I attempted to manually unmount and remount my memory cards several times, change USB modes between mass storage, Kies, modem, etc - nothing seems to work. The phone seems to be completely normal except for this USB issue. One last thing that's strange is if the phone is powered off and I have the USB A/C charger plugged into it, I cannot turn it on. When I hold the power button a relatively small spinning circle comes up after a second or two near the top of the screen. It disappears when I release power. If I remove the USB cable and hit power again it powers up completely normally.
Because of all of the above, I'm 99% certain that the issue is with my phone (not from any other external source). My only uncertainty is whether this is a USB hardware issue or a software issue where the phone is trapped in some sort of limbo due to being in a quasi-data mode which is causing it not to charge via A/C power and causing the PC not to recognize it. Has anyone had an issue remotely like this? I've come to terms with the sinking feeling that this is a hardware issue and that the only option I'm going to have is for my phone to be accidentally run over by a car (in order to pay my $125 and get a "new" phone under AT&T insurance). If anyone has any suggestions I'll be more than happy to try, maybe we can get this thing fixed!
If you made it this far I'll just say thanks for reading my wall of text and thanks in advance for any advice you have.
Were you able to get this issue resolved? It just started happening to my Captivate earlier today, and I was hoping that a solution had been found.
I haven't been able to get it resolved, I actually just sort of gave up on it and went back to my old phone for now. I have insurance so I'm not totally screwed, but it's not that cool obviously.
Were you able to get anything resolved on your end? If so I'd love to hear how. The one good solution would be a package to restore to stock that you could run through update.zip on a memory card, that isn't available yet is it?
i have this issue as well. I flashed Cognition 4.4 and it ran just fine for a couple weeks and then it began not even recognizing the micro plugged into any power source or the samsung dock! debugging on or off, battery saver apps removed, all that. multiple reboots. nothing. it takes a spell of, if i'm lucky, recognizing it after i eff with it for a few minutes and flukes a decent charge but at night, it usually has a loop cycle charging effect. I can hear the "boop beep" charger plugged in sound over and over throughout the night.
i use the phone in my cars and everywhere with the same problem.
no resolution! HELP!!!
I came across the same problem with USB on ARMANI I9010 after installing Cognition5. The most unpleasant is that i have bought it abroad and there is no possibility to return it
Does any body found the solution?

[Q] Stuck in a boot loop, cannot access recovery

Alright I am stuck. I've spent three days searching all the forums I can find, trying everything I find, and none of it has worked.
I was running the Decrap ROM on my phone no problem up until the OTA update started coming through. It failed the couple of times it tried to install. Then the Revolt ROM 1.0 came out. Made a backup, and flashed that one over the Decrap ROM, no problems. Revolt 1.1 is released, I flashed back to stock, then flashed 1.1 over it. It was running fine for a few days, except for two FC on the phone. Then I got a call from my girlfriend, tried to answer it, and the phone FC but was still ringing. I tried opening the dialer to call back, and it kept force closing. I rebooted the phone, and my real problems started.
The phone now goes through this process...Vibrate > LG splash screen > blank screen > Vibrate > LG splash screen > blank > repeat.
The only way to make it stop is taking the battery out. Every time I plug it into the wall or computer (with or without a battery) the process starts automatically. I cannot get into any sort of recovery no matter how long I hold the volume and power keys. I tried taking the battery out, SIM card, and SD card. I plugged it into the wall with and without a battery, let it charge overnight, no luck. I tried the SDK method with fast boot but I cannot get my computer to recognize the device because it keeps trying to restart itself.
The only thing I have not tried is the LGNPST method because I read of problems people were having even after recovering their phone, and I figured that if the SDK method would not work because my computer did not recognize the device neither would this.
Does anyone have any other suggestions? Or am I going to have to bite the bullet and pay for a replacement?
Thanks!
Sent you a pm
Sent from my VS910 4G using XDA Premium App
I have not had the exact problem you do, I can get the phone to charge. But I have also had repeated problems with not being able to boot my Revolution. This has happened consistently no matter which ROM I've used. I've factory reset and tried Decrap and Revolt both. I can reboot my phone fine, but if I ever turn it off overnight, I go back to a blank screen after boot in the morning.
It seems a number of non-root users have this problem. You might be able to go in for a replacement, see:
https://www.youtube.com/watch?v=IOGM__SQB6Y
I'm not sure if having a low battery contributes to the problem, but I do know that Clockwork works better with a full battery.
Have you tried plugging it in without the SIM and SD card?
Charging without Battery
http://forum.xda-developers.com/showthread.php?t=1211935&highlight=can't+boot+to+clockwork
Well, this morning, I ended up in exactly your positions, despite having a full battery.
I tried the suggestion of plugging the phone in without the battery and letting the bottom lights flash on and off about five times. Then I put the battery back in and it booted to the charger.
still can't get to Clockwork though, if you find a solution, please post.
Update: I ended up getting back to Clockwork. Can't say exactly what did it, but what seemed to work was:
1. Charging the battery fully overnight
2. Removing the battery and holding the power button down for 30 seconds
3. Leaving the battery out for some time, about an hour I guess
4. With the battery still removed, plugging the phone in and allowing the bottom lights to flash about 10 times
5. Replacing the battery, holding down the power button and volume down.
After a full day of not being able to get into Clockwork, I was able to get in and do a factory reset.
Returning Revolution to Verizon
FYI, I took my rooted, non bootable phone into a Verizon store, and they ordered a replacement. Didn't try anything special and they didn't ask about or look for rooting on the phone.
I am having a similar but not identical problem. After trying to downgrade with LGNPST, my phone just sits at the initial LG logo. Well, it comes up, then blinks and vibrates and then comes back. It will sit there forever. I have been unable to get the hard reset menu to come up.
The phone is detected under Windows, but it tries to install a new device driver "LGE CDMA USB MODEM" for which I do not have drivers for. It does not show up as a device in LGNPST.
Any ideas?
nesterbation said:
I am having a similar but not identical problem. After trying to downgrade with LGNPST, my phone just sits at the initial LG logo. Well, it comes up, then blinks and vibrates and then comes back. It will sit there forever. I have been unable to get the hard reset menu to come up.
The phone is detected under Windows, but it tries to install a new device driver "LGE CDMA USB MODEM" for which I do not have drivers for. It does not show up as a device in LGNPST.
Any ideas?
Click to expand...
Click to collapse
Try pulling battery, put battery back in, press and hold volume up, press and hold power button, hold both thru the lg screen. Hopefully it will boot into a download mode that is recognized in lgnpst.
Sent from my VS910 4G using xda premium
Didn't seem to do anything different. Still prompting for those USB modem drivers.
nesterbation said:
Didn't seem to do anything different. Still prompting for those USB modem drivers.
Click to expand...
Click to collapse
You are downgrading correct? If so the drivers you downloaded from the downgrade instructions delete those. Go to LGs website download those drivers and then retry again. That's what I did yesterday when it wouldn't recognize my phone in the program. Let me know if it works.
I've Revolted have you?
When this happened to me I contacted Verizon about the issue. Apparently I was not the first person this had happened to. I found on a couple of other forums that non root users had the same problem. Sounds like it may be an issue with the phone in general.
Sent from my VS910 4G using xda premium

Connect TF701 to PC

Hello,
I unlocked my device by using ASUS unlock tool. Everything went well. I also can see the message "Device is unlocked".
Then I tried to connect my tablet with my computer to install TWRP and further a cutom rom, but this is not possible. If I connect my tablet with my PC nothing is happening at all, means tablet is not recognized at all. I'm using Windows 10. Anyway, my mobile phone is recognized. I already tried to set it back to factory settings, flashed the latest Asus ROM, but nothing helped.
The other curios issue is that the tablet is not able to recognize that the battery is charged. LED is lightning and battery is charged, but tablet says power adapter is not connected.
Any idea? Could it be the cable? I already tried to connect the table over the dock, but same behavior. Dock LED is lightning as well.
I'm really frustrated. Hope anybody can help. I really need to establish the connection to my PC to go ahead.
5.11.15 - Update:
I realized that it seems to be an issue with USB. As mentioned above USB to tablet is not working (no PC can recognize it). If I connect the keyboard no USB device will be found. Charging the tablet is also not working, except I connect the power adapter and cable directly. Any idea?
Thank you.
Hi, I am having the exact same issue with my TF701. Were you able to resolve yours?
Duchman said:
Hi, I am having the exact same issue with my TF701. Were you able to resolve yours?
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Click to collapse
Duchman or Dutchman? I'm having again exactly the same symptoms. Tried 3 different USB cables too. Dit yóú manage to get this sorted? I know it was 4 years ago but my TF701T is still working properly, for the most part.
FireStorm75 said:
The other curios issue is that the tablet is not able to recognize that the battery is charged. LED is lightning and battery is charged, but tablet says power adapter is not connected.
Click to expand...
Click to collapse
That is exactly the same behavior. Best for now is to charge with the device powered down. I'm about to open up mine to doublecheck if the USB connector is seated properly.
Weird thing is that the keyboard also fully works which should not be possible if the USB port on the tablet was malfunctioning right?
I'm having a lot of apps not displaying anything anymore so was going for the KisKatt rom to see if that fixes the lot. Also I see after some time some apps keeping the device awake all the time so battery is always drained when tablet is closed.
sebastiaanmeloen said:
Duchman or Dutchman? I'm having again exactly the same symptoms. Tried 3 different USB cables too. Dit yóú manage to get this sorted? I know it was 4 years ago but my TF701T is still working properly, for the most part.
Click to expand...
Click to collapse
My TF701T is sitting disassembled in one of my drawers after an unfinished screen replacement attempt. I did manage to install TWRP on it, however, I don't remember what I did exactly to accomplish that.
I might have used one of those shady rooting apps that I'm not sure if I'm allowed to mention here. Then I probably flashed the TWRP with Flashify. Basically, circumvented having to connect the device to a computer up to the point where I had a working recovery on it.
Don't ask me for the exact steps because I wouldn't be able to remember anyway. I'll lay out a basic plan of action:
1) Find an app that lets you root your device without connecting it to a computer. Be warned, those more often than not come bundled with malware, so exercise caution. I'd back up all the important files and information and do a factory reset before attempting this if I were you.
2) Install Flashify, grant root access, download TWRP zip on your tablet, flash. Do some research on how Flashify works and how to use it before you attempt this.
Good luck, and if anything comes out of this, be sure to come back here and report on what you did in case some other poor soul wants to install a custom recovery on their 7 year old tablet without using a USB cable.
I just had mine crap out for some reason and needed to reformat everything and re-install. Connecting the USB to my PC, the PC makes the connected sound but no drive or anything showed up. I couldn't be bothered to figure out why so I just used adb to put the files on the tablet.
adb push yourfile /sdcard

TouchPad won't load Android, not recognized as USB, ClockworkMod and WebOS work fine.

Alrighty, folks. I've searched the far reaches of the internet, gone through hundreds of pages on this forum alone, and I think I may just have a different set of issues than most.
The symptoms: Long-time thought-to-be-bricked TouchPad with partition for WebOS and Android... Jelly Bean? I think? so long ago... ended up not being bricked, but rather in need of the factory original charging cylinder for proper power flow. When I got it back in somewhat working order, it, PROBLEM 1, got stuck on the Android loading screen (where the word "Android" gets repeatedly swept across with shininess - remember, this is OLD) and never budged from there. I've restarted it who knows how many times by holding down the power and home buttons. I can scroll through the menu with the volume keys, can load WebOS perfectly fine, can launch Android, but it just stays on the loading screen.
Obvious choice is to wipe the whole deal and start fresh. No worries. Except I wanted to get some design sketches off of it, and, PROBLEM 2, my computer was no longer recognizing it as an external drive, or anything, really. I've looked at darn near every "computer won't recognize TouchPad" thread I could find over the past 14 hours. Finally found one with the driver software that could have been my missing link, and my computer won't accept it as a driver. This is a whole other can of worms for someone who has the patience. I will admit that the one fix I haven't tried for this is using a factory original cable. That cable was awful and it broke on me a long time ago. I will try another cable tomorrow, though, as I'm traveling and only have one on me now.
I managed to get my pictures etc off of the TouchPad by booting WebOS and putting it into USB drive mode there (which my computer magically reconizes ). However, I still can't access files in the standard recovery mode to actually do any wiping/software things. I'm well aware that the solution is to go to The Three Dots and switch that developer slider so that my computer knows what's what, but sadly I can't get to the settings menu. There must be another way.
I discovered just a bit ago that I can boot into ClockworkMod; however, I'm not really sure what to do once I'm in there. I can do a factory reset, yes? Would that help?
TL;DR
TouchPad which cannot connect to computer will load everything but Android.
WHAT I'VE TRIED: booting partially through WebOS with WebOS Doctor running and then trying to pick up the connection with TPToolkit when the Dr recognizes the WebOS side of things, new drivers, sacrificing a goat and doing a ceremonial dance around it, etc.
GOALS: Get TouchPad recognized as a USB drive, using ClockworkMod, which is apparently the only thing I have going for me.
Any and all help gratefully accepted. Thank you all in advance!

Idol4S (Android) - No power, blinking LED

Hello everyone,
Having major issues with my Idol4S. It is the unlocked version (Cricket). It was working just great until a few days ago when I plugged it into the car charger. Phone instantly shut off, and got stuck with a blinking (rapid) LED light. This happens if plugged into my PC, or my Alcatel charger (both the wall and car).
The phone has suffered no damage (had a cover, but it was never dropped or exposed to external weather damage, nor water - I took great care of it), and was working quite well. I'm unable to boot it into any sort of recovery mode (as the screen is black, so I wouldn't be able to see anything anyways). The only indication of life is the flashing LED when plugged in ..(charging loop, maybe?)
I am using my idol4S Win10 (TMO/unlocked) phone in the meantime, but the base model was working just fine before this happened. I was also mindful of checking voltage/Amps when using chargers, so I would not have exposed it to any incorrect input/output. QuickCharge worked great too (sorely missed on Win10 model).
The phone was never rooted so it has the stock ROM, and whatever the last update Alcatel had pushed out for it. I did have developer mode and USB debugging on for MSVC/NSDK.
Is there anything I can do? After awhile being plugged in, the LED shuts off. I kind of need it as I was porting my game engine to it (using the SDK), plus it was my primary. I love the Win10 version too, but the Android idol4S was my primary phone. Kind of disappointed in Alcatel - I read it doesn't have an external battery otherwise I would attempt to transplant the battery (if that is even the issue). . .
Any tips, advice, or suggestions would be greatly appreciated! <3
what you describe is what the phone does when it's plugged into the PC in download mode. Since you have the Cricket version which is also what I have, it is very easy to start from scratch and reflash everything. I have released a newer version TWRP and also have the ~CricketRom~ available if you're interested.
PizzaG said:
what you describe is what the phone does when it's plugged into the PC in download mode. Since you have the Cricket version which is also what I have, it is very easy to start from scratch and reflash everything. I have released a newer version TWRP and also have the ~CricketRom~ available if you're interested.
Click to expand...
Click to collapse
Okay, but would it work even though the phone gives no indication of being plugged in to the computer, or the chargers for it? I plugged it into the PC just now, brief flash of light and then nothing. .
Should mention again that the screen does not turn on, ever since that day, the screen has not came back on -- so I really can't do anything, even accessing 'download mode' does not show anything on-screen, nor does Windows 10 alert me of the USB device being connected.
I wouldn't mind starting from scratch at this point. I'm definitely interested in getting up and running again! It's not like I can do anything else at this point except spend money and get it repaired by TCL.
Would it be rude of me to ask for links to the TWRP/CricketROM from you? Maybe a quick-start guide, I pick up on things easy, but I've never properly flashed with TWRP =)
Also @PizzaG, THANK YOU for your help!! Definitely appreciated <3
Oh! @PizzaG, I also have an older Onetouch Idol 3 that has the _exact_ same symptoms, I wonder if that too could be recovered? ... ^__^
well I guess the first thing to do would be plug it into the PC. Hold volume+ and volume- then hold power until you feel the buzz and let go of power. Hopefully you get the red Download mode screen? I didn't realize it had no life at all, I thought it was just messed up. It's sounding like more may be wrong then just a simple reflash.
New TWRP and ~CriketRom~ Beta5: https://forum.xda-developers.com/idol-4s/development/rom-twrp-recovery-t3792659

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