[Q] S.O.S - Hero CDMA Q&A, Help & Troubleshooting

Hey guys!
I got an HTC Hero a few days ago, i wanted to update the software but during the process when it was installing bootloader, it said error, then the phone turned off, and no reaction to anything since then.
Is there a solution for my problem?
Please help me if you know how to solve this!
Thanx!

sshr3kk said:
Hey guys!
I got an HTC Hero a few days ago, i wanted to update the software but during the process when it was installing bootloader, it said error, then the phone turned off, and no reaction to anything since then.
Is there a solution for my problem?
Please help me if you know how to solve this!
Thanx!
Click to expand...
Click to collapse
Can you boot to recovery? Hold home + power on. What about fastboot? Volume up + home + power on?

There is an ruu around here somewhere if you need it
Sent by Logo the turtle

Here is the .5 rru,
rom.zip (rename to HERCIMG.zip to flash in hboot
and here is the .exe
HTC Sprint Hero MR 2.27.651.5.exe

compleated howetsi
As i said: "no reaction since then", i tried everything, no sound, no turning on, no recovery, not even a little vibration, nothing. It's like when the battery is absolutely dead, but it's fully charged, and brand new...
And one more thing, since the "accident", when i plug in the charger, the LED does not light, so i guess its not getting charged

Sounds like you might have ran an gsm ruu, can you post the link to were you got the ruu from? Or which ruu did you run?
#Root-Hack_Mod*Always\=LTE

The problem is much more bigger
So i gave the Hero to a guy who has a riff box, and he tried to fix it (he tried for a week, 2 or 3 times a day), but he couldn't even connect to the phone via the riff box, and he said when the usb cable is connected, the motherboard and the battery gets hot very soon.
Anybody got an idea what could be the problem?

Related

[PROMBLEM] Diamond stuck in restart loop.

I believe my battery ran dead and i didnt notice, now my when you press the power button the blue o2 loading screen comes on then about 2 seconds later the device restarts and same thing over and over.
If i plug a an ac adpater in (i've tried 2 and an incar charger) the light ring goes up twice then then phone triggers a start up and gets stuck in the loop. I've tried leaving it in this loop for 10mins see if it would charge the battery but no luck.
I have tried doing a hard-reset 3 times now it says its done ok soon as i press vol up to boot it goes into the loop.
Is there anyway i can charge the battery if this is the case or is there another problem thats causing this?
Any help would be appreciated.
Are you sure the battery is dead?
If you left it in the loop for 10 mins I would have thought that it would flatten it such that it doesn't light up at all.
I know the battery was very low before it started doing this and i hadnt installed anything new in months.
Usualy on the o2 screen it shows red writing at the top and bottom, its not showing that right now if that means anything.
Its a stock o2 uk rom with no changes to the radio and official battery.
I've just installed the latest rom from the o2 website (keeping it stock incase i need to send it off to them) and still doing the reboot on startup thing.
Contacted o2 see what they say but if anyone else has any ideas im open to suggestions
i've got the same issue and the battery won't charge ...i suppose it could be a battery issue, but i'd be sure about it prior to buy a new battery..
Battery was fine, i sent the phone to the o2 repair centre got it back week later fixed
SMeK said:
Battery was fine, i sent the phone to the o2 repair centre got it back week later fixed
Click to expand...
Click to collapse
did you use a modified rom? ..i was told htc repairs only unmodified products, could you gimme more information about it?
No it was not a modified rom, default o2 xda ignito rom.
Me too!
I had the same issue. I tried soft-resets, hard-reset, swapping batteries with another phone (even tried warming the battery in my hands which was suggested somewhere!), reflashing a couple of different ROM's, including Shaks 4.30 and the latest Telstra ROM (2.07.841.2 WWE). I tried using MTTY to reflash the ROM, and reflashing using the DiamonCustomRUU.exe from the PC. (OliNex 1.40 SPL). All of the reflashes were in Bootloader mode (hold pwr and vol down) because I couldn't get it to the point of ActiveSync connection.
Nothing would work.
The winning step that bought me the joy (and relief) I was looking for was downgrading the radio from 1.09.25.23 to 1.00.25.05.
Also, I'm not sure if it is related, but I think the reset button under the stylus is stuffed because pressing it doesn't do anything.
Now I've escaped the reboot loop from hell, I'll run it for a few days before giving it back to my boss! If anyone's interested, I'll update you in a few days.
HD.
could you please tell me how you installed the radio, because when I use diamoncotumruu it stays at 0% and the finaly gives an error
yves_the_man said:
could you please tell me how you installed the radio, because when I use diamoncotumruu it stays at 0% and the finaly gives an error
Click to expand...
Click to collapse
I had to install the radio in Bootloader mode (hold pwr and vol down), but there was no issue with the install after doing this. Have you checked this thread? I don't know if that thread will help you fix your issue but it might be worth a look.
What exactly was the error message? Perhaps a search on that error message will help you.
HD.
I've tried it in bootloader mode, but it won't install...
the error number is 262. but that should be an active sync problem but I can't sync so I don't know what the problemm is
Not really on topic, but...
yves_the_man said:
I've tried it in bootloader mode, but it won't install...
the error number is 262. but that should be an active sync problem but I can't sync so I don't know what the problemm is
Click to expand...
Click to collapse
262 isn't an necessarily an ActiveSync problem, more of a connection problem. Try post 9 here. Or try uninstalling Active Sync altogether and installing radio and ROM via MTTY. Since it is a connection problem, you could even try a different USB cable.
But I suggest you post 262 queries here, here, here or here.
BTW, Are you using XP?
HD.

[Q] Did I Brick my Wife's CDMA Hero? SPL Danger Gone Wrong?

Hello All, I hope this is posted in the right place....
I believe I have bricked my Wife's CDMA Hero...
It was rooted with S=Off and working. I was flashing roms and all was well until... Danger-SPL... I know, I know, I shouldn't have done it, but I did!
So, this is what happened.
I flashed the Danger-SPL via clockwork recovery and when I did the screen went to an install screen for a split second and then blank. I waited for a while and tried to reboot, but nothing.
The phone will not come on at all, screen stays blank.
When plugged in I get the charging Orange LED. When I try to power up, regular, recovery, bootloader, etc. the LED goes away, but screen is still blank. The battery does warm up after awhile with the phone "on" so it seems to be drawing juice from the batt.
Volume Down + Power Yields nothing
Volume Up + Power Gives me 3 Vibrates
Menu + Power Gives me 5 Vibrates and Blinking Green LED
everything else doesn't seem to do anything, the screen is ALWAYS blank!
Cannot see the device via adb from my mac... (Not very well versed in adb, but have used it a little with success in the past on my EVO)
Is there any hope? I have googled till my ears bled (not really but heads my been pounding after awhile!)
Have I truly bricked the phone? Is there anything that can be done WITHOUT the use of JTAG (Still researching that to see if I can do something)
Any help is appreciated... any bashing if fine too, you can't bash me more than the Wife!!!
Thanks in advance!!
im not sure if the computer wont even recognize it or get to fastboot.
but your led does come on so there may be some hope on most hardbricks the led wont even come on.
Have you tried Volume down + Power + Action (trackball depressed)?
No, actually went to sprint today and had them check it out. They couldnt fix it, but I was able to get a replacement for $35 dollars.
I didnt have insurance or anything either and I told them what I did...they didnt hassle me at all amd just hooked me up with a refurb that was in way better condition!
I was shocked that it was so easy!
Thanks for your reply though!
Sent from my PC36100 using XDA App
Pretty sure you could have done a hard reset. (Volume up+Volume down+Power)
I have the same issue and I need help, based in India so cannot go to Sprint. Can someone kindly send me the RIFF box file for the Hero so that I can get it repaired.
digitalnirvana said:
I have the same issue and I need help, based in India so cannot go to Sprint. Can someone kindly send me the RIFF box file for the Hero so that I can get it repaired.
Click to expand...
Click to collapse
What is the "RIFF box file"?
nandroids are for
sissies
Well, who knows if it would have worked, but I dont think anything would have worked.
so now the question is how do I root 2.1 update...what is the best method now days?
Sent from my PC36100 using XDA App
tnEVo said:
Well, who knows if it would have worked, but I dont think anything would have worked.
so now the question is how do I root 2.1 update...what is the best method now days?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Try z4root... then Unrevoked.zip to get S-Off. Flash the zip through Rom Manager!

QHSUSB_DLOAD mode??

Hi everybody,
a friend of mine got his HTC One (black) yesterday and rooted it. He flashed a proper custom ROM on it which I and another one of my work buddy use as well without any issues (InsertCoin). No further flashes done, no other custom kernels, no S-Off, no SuperCID. Just unlocked Bootloader and custom ROM.
He let the device run dry yesterday evening so it shut off itself automatically. He put it on his charger, the phone turned on, he did some surfing and installing apps from the market and set up his alarm. The phone charged over night and he was also able to switch off the alarm this morning.
He got ready for work, got into his car and wanted to switch on the screen on the one for some good tunes. But the screen stayed black.
When I arrived at work, he was a little upset and panicked a little. I thought I was able to recover the device.
After plugging it in to my work computer, the device manager just shows a unknown device called "QHSUSB_DLOAD" so I went to google and looked it up..
Weird thing is: QHSUSB_DLOAD wasnt seen yet on the HTC One (M7) as far as I can see it and it was pretty bad on the HTC One S. It means "Qualcom High Speed USB Download Mode" and on the One S as well as on the Nexus 4 this devices showed up after the bootloader got damaged or the device got stuck in that mode for good.
When plugging the device in (USB / Wall charger) the charging LED doesnt turn on at all, the capacitive buttons dont start to blink while holding down the power button as well.
This thing seems to be gone for good.
But aint it the way that we dont even have any access to the bootloader if its not an official update from HTC? Signature check and stuff? Since the device was rooted, no OTA updates were able to arrive at all. He told me that he didnt try to flash anything after we flashed the custom ROM.
Any advice on that?
Did you even try booting the device first thru hboot/bootloader or holding the power button to force a restart? If you did try connecting the device while on QHSUSB_DLOAD and execute a compatible RUU on your PC. RUU uses android's download mode to flash the ROM so it should be repaired by an RUU.
Already tried, no luck. Tells me the device has not been found.
I am sorry to hear that, man, but from the looks of it your friend now has a paperweight. I'd take it to an HTC service center and hear what they have to say regarding this; of course it will no longer be covered under warranty, but maybe they can fix it for you for a price or something.
Are you sure RUU can't find the phone? If it can't then I guess only a JTAG box can fix it so either send it to HTC for repair or have someone who knows JTAG fix it.
Try4Ce said:
Already tried, no luck. Tells me the device has not been found.
Click to expand...
Click to collapse
I saw this issue on my friend's GS3 once. It was hard bricked and there was no way to recover from what I read (at least on the GS3). I know I saw a thread somewhere here in this forum about the same issue and someone linked to a Sensation thread where there was a way to fix it but I'm not sure if it would apply to the One
Same problem - but the phone magically fixed itself!
I had the exact same problem with my HTC One as described in OP...
My alarm went off in the morning and I set off for work, my battery was low but I thought that I would just charge it when I got to work. I was playing a game (Dungelot) whilst waiting for my bus and was receiving pop up messages about low battery. When it got to 4% left I decided that I would finish the level then close the game down, but as I was just about to finish, the phone went blank...I assumed that I had naturally used up all the battery life and although peeved that I had probably lost my progress in the game, wasn't too bothered.
I got to work and plugged my phone in to charge on my computer. The computer wanted to search for QHSUSB_DLOAD drivers but I thought this must be what it does when my phone isn't switched on and it finds the device. I cancelled the search prompt and tried to switch my phone on...nothing happened.
I tried for the rest of the day, trying to force shut down the bricked phone by holding power in for 30 secs, trying to power into boot mode etc...everything! But the phone would not switch on and the only response I got from it was a little orange LED every now and again and the QHSUSB_DLOAD prompt.
After googling the prompt - I found myself here and REALLY began to sh*t my pants! I've only had the phone less than a month and felt I was tech-savvy enough to flash my phone with a new ROM (Android Revolution HD) to try and get rid of some of the bloatware. I had flashed a new ROM successfully a coupld of weeks before and everything had been fine up that point.
I went home depressed but throught i'd try to plug my phone into a proper mains charger rather than my work's old USB cable (that came with my previous HTC Desire Z) I was going to try a long night of searching the net to try and find a way where I could at least recover the photo's, Zoe's and vids of my new born son but had such a headache that I gave up and went for an early night.
I was woken unexpectedly the next morning by my phone alarm going off! I stopped the alarm and the home just went to Home screen as normal! I don't know how or why these events happened...whether it was the flashed ROM, the game I was playing, the battery running out before the phone could shut down properly, the old USB cable in my work not charging but detecting the device or a combination of all of those, but so far, the phone jumped back into life with the alarm after being charged in the mains all night!
Thought i'd share as it may just help someone else out there who encounters this!
Some phones have miraculously come back from QHSUSB_DLOAD with no explanation of why. Other than that it usually means a hard brick. You can send it to HTC, they will charge you and replace the main board, from what I've heard.
Sent from my HTC One using XDA Premium 4 mobile app
---------- Post added at 08:20 PM ---------- Previous post was at 08:20 PM ----------
Also, its not unheard of. I've seen it happen a few times in these forums.
Sent from my HTC One using XDA Premium 4 mobile app
I wonder if having your alarm set saved you. This phone will actually power itself on so as not to miss an alarm.
Sent from my HTC One using xda app-developers app
lampel said:
I wonder if having your alarm set saved you. This phone will actually power itself on so as not to miss an alarm.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Hi Try4Ce,
I am facing the same issue. If your friend's phone is fixed, can you share with me how the fix happened?
Many thanks in advance.
Krishna Menon.
same here
Any idea how to fix it?
Delingerb said:
Any idea how to fix it?
Click to expand...
Click to collapse
Jtag or send it to HTC is the only way.
Sent from my HTC One using Tapatalk
My Solution
Had the same Problem.
My Solution was to Download "HTC One (M7) Toolkit" and force Fastboot.
Pushed Power and Volume Down until Screen was Flashing.
Took about 2 minutes and the Phone was rebooting.
I have no idea what was happening. I have no idea if this helps or works for others. But its worth trying.
Sorry for my bad english.
Try4Ce said:
Any advice on that?
Click to expand...
Click to collapse
CoryTallman said:
Some phones have miraculously come back from QHSUSB_DLOAD with no explanation of why. Other than that it usually means a hard brick. You can send it to HTC, they will charge you and replace the main board, from what I've heard.
Click to expand...
Click to collapse
bkmenon said:
Hi Try4Ce,
I am facing the same issue. If your friend's phone is fixed, can you share with me how the fix happened?
Many thanks in advance.
Krishna Menon.
Click to expand...
Click to collapse
Delingerb said:
Any idea how to fix it?
Click to expand...
Click to collapse
This is some kind of mode that is enabled when you hold power on button when the device battery is completely drained. i.e. when you try to turn device on it will not boot up (Special I was connected to usb cable via PC to charge my phone NEXUS 4 when I get into this mode). I saw a similar mode where nvflash commands are executed something like APX(can't recall correctly) with Tegra 4 device (that time also I was connected with a usb cable and charging the tablet when it was completely drained!). A simple solution to quit this issue is DO not Panic and let the device get a little charge. After that boot normally with the power button. In case if it didn't try other modes to enter such as recovery or fastboot reboot commands if your device is getting recognised..
QHSUSB DLOAD means its a hard bricked phone, No amount of messing about with it will fix it, Send it to a service centre, it will probable have to have the motherboard replaced..Sorry
My device entered in QHSUSB_DLOAD mode after the 4.4 ota was installed and 30 minutes later, I was able to turn up the phone. It restarted itself like 5 times and then it was normal. Miracle..
danielr18 said:
My device entered in QHSUSB_DLOAD mode after the 4.4 ota was installed and 30 minutes later, I was able to turn up the phone. It restarted itself like 5 times and then it was normal. Miracle..
Click to expand...
Click to collapse
What do you mean by "force"? What did you do exactly?
My device wouldn't do anything, and it was in QHSUSB_DLOAD . But when I later pushed the power button for a minute, it worked.
danielr18 said:
My device wouldn't do anything, and it was in QHSUSB_DLOAD . But when I later pushed the power button for a minute, it worked.
Click to expand...
Click to collapse
mine spent the night carrying on waking took the charger and the green light for continued access, tried to turn it on but could not. After reading your response, I tried to hold the power button for longer. After 15 seconds the phone rang and the light came on, everything works perfect so far
Today while I was updating firmware phone gone to QHSUSB_DLOAD mode.
I am guessing it's end of road. :crying:

[Q] HTC One Mini 2 Freeze in Charge-Screen

Hey Guys
Hope, some of you can help me. The problem is:
i bought a new HTC One Mini 2. Cause i had a Cyanogen 10.1 on my previous phone, i thought, that i should install a new CyanogenMod for this phone again. So i unlocked und flashed the Phone. As custom recovery i used TWRP 2.8.5.0... Found that one here in a Thread. After i flashed cm-12-20150411-NIGHTLY-memul.zip on it. After all, i started my phone again and all worked fine. i thought....
So yesterday i powered off my phone, plugged it to the charging-cable and went to sleep. In the morning i got up, picked my phone and wanted to turn it on. What i saw, was the charging screen, blink led is standing on orange and thats it. Cant power it off again, cant boot to recovery... nothing...
And the point is, i dont have the ultilities and the skill to open the phone and remove the battery to see, if that is the problem.
Do you have any ideas for that?? Thanks for leave an answer
lol
peacer95 said:
Hey Guys
Hope, some of you can help me. The problem is:
i bought a new HTC One Mini 2. Cause i had a Cyanogen 10.1 on my previous phone, i thought, that i should install a new CyanogenMod for this phone again. So i unlocked und flashed the Phone. As custom recovery i used TWRP 2.8.5.0... Found that one here in a Thread. After i flashed cm-12-20150411-NIGHTLY-memul.zip on it. After all, i started my phone again and all worked fine. i thought....
So yesterday i powered off my phone, plugged it to the charging-cable and went to sleep. In the morning i got up, picked my phone and wanted to turn it on. What i saw, was the charging screen, blink led is standing on orange and thats it. Cant power it off again, cant boot to recovery... nothing...
And the point is, i dont have the ultilities and the skill to open the phone and remove the battery to see, if that is the problem.
Do you have any ideas for that?? Thanks for leave an answer
Click to expand...
Click to collapse
I works again. was some buggy thing, i guess. A friend took my phone, did same combination that i did to boot in recovery mode and BOOM it reboots and work properly. So, i can't tell u a real solutions, but if you got same problem, keep trying with the POWER-Button and the VOLUME_DOWN-Button. Worked in my case.
Thread can get closed.
peacer95 said:
I works again. was some buggy thing, i guess. A friend took my phone, did same combination that i did to boot in recovery mode and BOOM it reboots and work properly. So, i can't tell u a real solutions, but if you got same problem, keep trying with the POWER-Button and the VOLUME_DOWN-Button. Worked in my case.
Thread can get closed.
Click to expand...
Click to collapse
What he did was a hard reboot, accomplished by holding the power and vol-up buttons for about 10 seconds. Just wanted to add this.
Hey guys,
any solution to this problem??
Got the same issue. unlocked bootloader with htcdev, installed TWRP Recovery and rooted phone, everything worked fine yesterday.
Today I installed xposed framework, then I plugged-in the charging cable and turned off the phone because I wanted to flash xposed in Recovery. But when the phone turned off, it only showed the charging screen with the message ("This build is for development purposes only Do not distribute outside of HTC without HTC's written permission. Failure to comply may lead to legal action.") and didn't react to any button pressings until the battery finally died.
Then I plugged in charging cable again. Now I have again the charging screen, only difference is that the LED doesn't flash permanently but it now blinks. Computer recognizes phone but I can't send fastboot commands since it is turned off.
Any help would be appreciated!
EDIT: After a lot of tries, I finally also managed to fix it with 10 seconds power + volume up....

phone stuck on white HTC screen, cannot load to OS

Hi all,
I was wondering if anyone is able to help me out with my HTC one M7. My phone has been out of commission since Monday night and I'm all out of options on what to do, I've even tried doing a factory reset as a last resort but that didn't seem to work as it looked like the process just stalled.
Here's a bit of background of what happened: Monday night I charged my phone through the wall outlet and went to have dinner, I came back to check on the phone and it was off. I thought that was odd so when I tried turning it back on I would only ever be able to get to the white HTC logo screen. I'm able to get into fastboot and recovery but after googling solutions and trying the options people have mentioned, it still isn't working. I'm not very tech oriented so I wouldn't know how to flash ROMs or anything like that...soooo, I'm hoping someone is able to explain steps in I'm able to understandr. I don't even know flashing ROMs is possible at this point since whenever I plug it into my PC, the drivers aren't recognized by Windows and says 'failed to install drivers'.
Any help is very much appreciated!! (I signed up to the forum in order to write this and seek help lol)
I haven't done ANY customization to the phone everything is all stock from my service provider so I'm really baffled at how this sudden fail could have happened. There was no OTA update either.
rina__anir said:
Hi all,
I was wondering if anyone is able to help me out with my HTC one M7. My phone has been out of commission since Monday night and I'm all out of options on what to do, I've even tried doing a factory reset as a last resort but that didn't seem to work as it looked like the process just stalled.
Here's a bit of background of what happened: Monday night I charged my phone through the wall outlet and went to have dinner, I came back to check on the phone and it was off. I thought that was odd so when I tried turning it back on I would only ever be able to get to the white HTC logo screen. I'm able to get into fastboot and recovery but after googling solutions and trying the options people have mentioned, it still isn't working. I'm not very tech oriented so I wouldn't know how to flash ROMs or anything like that...soooo, I'm hoping someone is able to explain steps in I'm able to understandr. I don't even know flashing ROMs is possible at this point since whenever I plug it into my PC, the drivers aren't recognized by Windows and says 'failed to install drivers'.
Any help is very much appreciated!! (I signed up to the forum in order to write this and seek help lol)
I haven't done ANY customization to the phone everything is all stock from my service provider so I'm really baffled at how this sudden fail could have happened. There was no OTA update either.
Click to expand...
Click to collapse
If your warranty is still valid take it to service
donkeykong1 said:
If your warranty is still valid take it to service
Click to expand...
Click to collapse
Unfortunately it's not, I've had the phone for a little over 2 years now. Seriously contemplating just using a loaner phone in the meantime while I wait for the new Nexus ...
rina__anir said:
Unfortunately it's not, I've had the phone for a little over 2 years now. Seriously contemplating just using a loaner phone in the meantime while I wait for the new Nexus ...
Click to expand...
Click to collapse
Did you try factory reset from bootloader?
donkeykong1 said:
Did you try factory reset from bootloader?
Click to expand...
Click to collapse
Yes, I did. It flashed to the screen with 2 green arrows in a circle and 1 downward green arrow with a progress bar at the bottom but nothing happens during this period. I left the phone like that for about 30 mins just to see if anything would happen and nothing did.

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