Loose Micro USB Connetor - Nexus 7 General

I thought I got lucky and got a N7 without any problems but it looks like my micro USB port is defective! The plug only works if I lightly push it down, the contacts inside aren't connecting properly. I've attached a picture showing how I had to rig it to get it to charge.

Interesting. Mine has been on charge for 5 hours and it still won't switch on or give any charging notifications. I've already requested a refund from google, but if this works I'll at least be able to spend the £15 play credit on books!

when come out of the package, there is a clear tape/wrap around the plug, did you remove that? I didn't bother to remove mine and I find the usb plug to be pretty tight.. tighter than all other devices I've owned..

Odd, if anything my USB port/cable are tighter than any other device I own.
Sent from my i777 using xda app-developers app

m52 power! said:
I thought I got lucky and got a N7 without any problems but it looks like my micro USB port is defective! The plug only works if I lightly push it down, the contacts inside aren't connecting properly. I've attached a picture showing how I had to rig it to get it to charge.
Click to expand...
Click to collapse
You're keeping it, in this state? RMA is your friend

This sucks! I need to be able to use this device daily for work. It's replaced an older one I've gotten rid of. Will Google send a new one first?

try replace a cable first?? Use one from your phone and see how's the fitment first. Could be just the cable.

I have noticed that the one that shipped works fine, but I have another one with a longer cord (so it can sit on my desk and charge it's a long way to the floor) and that one slips out unless it's sitting on the desk I can't use it or the plug will fall out.

Mine seems to be the tightest fit of any device yet but I have left the plastic on the tip.

If you have to rig it like that it more then likely has a bad solder joint meaning it the charging port needs to be re-soldered back down to the phone, or the port may need to be replaced because one or more of the legs has broken off of the back of the port, or one or more of the pins inside the front of the port is bent out of place.
Sent from my Nexus S 4G using xda app-developers app

kumqwat said:
Interesting. Mine has been on charge for 5 hours and it still won't switch on or give any charging notifications. I've already requested a refund from google, but if this works I'll at least be able to spend the £15 play credit on books!
Click to expand...
Click to collapse
Using prepaid is only available on the Nexus 7 AFAIK
Sent from my Nexus 7 using xda app-developers app

I have the same problem...though mine isn't as extreme as yours. Mine is just loose. Thankfully it connects. But it looks like is bending like crazy. I have to wait for gamestop to get more n7 till I can exchange it. Asus really screwed the pooch on this device. So many defects.
Sent from my Nexus 7 using Tapatalk 2

I've tried 2 other micro usb cables, the original works best. The original is actually extended a bit longer than any other micro usb I've seen.

m52 power! said:
This sucks! I need to be able to use this device daily for work. It's replaced an older one I've gotten rid of. Will Google send a new one first?
Click to expand...
Click to collapse
Yes, ask for an Advanced RMA. Although, to get one you need to give them some payment information. They send you another device and put a hold on your credit card until they receive the other device.
Sent from my Nexus 7 using xda premium

I bought mine from GameStop. Will Google still ship me a new one? There has to be a factory warranty on it, right?
Sent from my Nexus 7 using Tapatalk 2

My USB port has become loose after a week of general use and charging. Going to contact Google for repair / replacement I think. Not the first device I have had this problem on - although I doubt like my Alienware they will send an engineer out to fix it on site (now that is service).

Ive got this problem now too. GOing to return it tonight and hopefully get a new one.

Had to return mine also
I had to return my micro USB plug also ,,, but Nexus sent another
in about a week ... called them for info on how ,,, and they
sent info to email ..

I understand completely, I wish someone would tell me a simpler method than resoldering the port. I'm nowhere inclined to do this myself being as I have no clue how to even begin how to solder anything. I have to use 2 rubber bands, an 8 inch strip of clear duct tape, a bottle of hair gel to add weight, and my microwave to hold it all in place.. =| HELP??????!!!!!!!!!!!!!

Related

[Q] Does anyone know if the Captivate Dock works on the Focus?

My wife has a Captivate and as I hold it side by side with my Focus it looks like head phone and micro usb ports are in the exact same position. So this makes me wonder if this dock will work on the Focus??
http://www.samsung.com/us/mobile/cell-phones-accessories/ECR-D981BEGSTA
This looks like it would. I found it for around 20 bucks online, maybe it is worth the try.
I'm not sure I would want mine in landscape mode, just because of all those incompatible screen layouts.
yes
By works if you mean does it charge your phone then the answer is yes. I dont think it does anything else. I haven't tried anything else though. Will check when I get home and report back.
Yeah I am wondering if it lines up and charges the phone.
Also, does this dock have the ability to connect to your PC via USB or is it hardwired with an AC adapter?
according to samsung, it is not *guaranteed* to work, and, to answer your question, it looks like there is a microusb slot on the back of it so you probably can connect it to the pc
I saw in the picture on Samsung's website that it looks like it has a micro usb slot, but in the Amazon review people were complaining that you could not connect it to a PC. Now that could be because they did not realize that they could use a micro usb cable instead of an AC adapter but i was not sure.
I guess for $30 it is not that big of a deal if it does not work for me they way I hope.
Thanks
Has anyone tried it yet?
It looks like the Captivate/Vibrant **** has the microUSB port in the right place, but not the Epic.
USB is USB, so as long as the physical location is correct, I can think of no reaso it wouldn't work.
Has anyone actually tried the Vibrant or Captivate dock yet to see if it fits
ddreese said:
It looks like the Captivate/Vibrant **** has the microUSB port in the right place, but not the Epic.
USB is USB, so as long as the physical location is correct, I can think of no reaso it wouldn't work.
Click to expand...
Click to collapse
dock...
Sent from my Focus using XDA Windows Phone 7 App
munkeyphyst said:
dock...
Sent from my Focus using XDA Windows Phone 7 App
Click to expand...
Click to collapse
LOL I noticed that too
It doesn't "quite" work.
I bought one from eBay after noticing that they looked similar too. Once I tried it it was a mm or 2 off from fitting. I broke out the ol dremel after that and now it does work, but it won't without some moding.
tanders04 said:
It doesn't "quite" work.
I bought one from eBay after noticing that they looked similar too. Once I tried it it was a mm or 2 off from fitting. I broke out the ol dremel after that and now it does work, but it won't without some moding.
Click to expand...
Click to collapse
so just a slight little mod and it fits and charges nicely? may have to get one then
tanders04 said:
It doesn't "quite" work.
I bought one from eBay after noticing that they looked similar too. Once I tried it it was a mm or 2 off from fitting. I broke out the ol dremel after that and now it does work, but it won't without some moding.
Click to expand...
Click to collapse
Hi
Can you provide a couple of photos with this mod?
thanks
tanders04 said:
It doesn't "quite" work.
I bought one from eBay after noticing that they looked similar too. Once I tried it it was a mm or 2 off from fitting. I broke out the ol dremel after that and now it does work, but it won't without some moding.
Click to expand...
Click to collapse
i would like to see some pictures as well
yes if you could post pictures that would be awesome, then I can pop out my dremel and get it going

anyone has a OTG calbe that works? [UK only]

i want to get an OTG cable for my n7. will this one work ?
http://www.amazon.co.uk/Micro-B-Cab...C1IM/ref=sr_1_2?ie=UTF8&qid=1343415648&sr=8-2
I've got both of these and they both work fine but the right angled one is a bit of a tight fit.
http://www.ebay.co.uk/itm/330679742186
http://www.ebay.co.uk/itm/110910409156
Troute said:
I've got both of these and they both work fine but the right angled one is a bit of a tight fit.
http://www.ebay.co.uk/itm/330679742186
http://www.ebay.co.uk/itm/110910409156
Click to expand...
Click to collapse
i dont have an ebay account, but if i did i would get the second one. it looks cool
Here you go then http://www.amazon.co.uk/Micro-Cable...3?s=electronics&ie=UTF8&qid=1343419154&sr=1-3
I still prefer the right angled one just because the cable is not put under strain when I have in in my lap or on the desk, that said they are cheap enough to buy one of each...
http://www.amazon.co.uk/s/ref=nb_sb_noss_1?url=search-alias=electronics&field-keywords=otg+cable
I bought the official samsung one and it works with the nexus7
thanks very much
Sent from my Nexus 7 using xda app-developers app
ive got the samsung OTG cable. it works fine for most things. havent tried hard drives/usb sticks though since my nexus 7 isnt rooted. only just got my replacement from google so will have to see if this one is faulty or not before i root it.
I just ordered:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=230795421802#ht_2463wt_1163
Says they ship worldwide, and it was only $1.29 for me, free shipping

[Q] Won't charge or power on (with links)

I hope I am not duplicating a thread, the XDA search function appears to be down at the moment. Last night I put my phone on the charger (OEM HTC charger); the battery was low, but the phone was still on, and it appeared to be charging. When I woke up this morning (late, since my phone acts as my alarm), my phone was turned off. Now I am unable to turn on the phone at all, and there is no orange charging LED. Unfortunately I don't have the money for a warranty exchange/replacement/repair (and probably won't for a while), so I will be without a mobile until this gets resolved. Please help, you guys are my only hope.
Steps I have tried:
Leaving the phone plugged in for a long while.
Holding vol up and power for several minutes.
Holding vol down and power for several minutes.
Holding vol up and down and power for several minutes.
Plugging it into a computer.
Using several different chargers.
Removing my SIM card, and trying all of the above again.
Relevant links:
http://androidforums.com/htc-one/747522-resolved-wont-turn-charge.html
http://answers.yahoo.com/question/index?qid=20130815191840AA8KwUz
http://forums.androidcentral.com/general-help-how/294342-htc-one-wont-turn-charge.html
https://support.t-mobile.com/thread/50805?start=0&tstart=0
http://support.t-mobile.com/docs/DOC-7151
When mine hasn't switched on I did volume down and power holding both. And then the home and back buttons flash and then release and it should boot.
Sent from my HTC One using xda app-developers app
howjord said:
When mine hasn't switched on I did volume down and power holding both. And then the home and back buttons flash and then release and it should boot.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Unfortunately that doesn't appear to work for me. When you had to do this, was your device completely dead like mine, or were you able to see the orange charging light?
Just 2 days ago mine did nearly the same thing. It just seemed to run out of battery REALLY fast and wouldn't charge again until it completely ran out of battery. And then it wouldn't charge properly with any chargers, the led was flickering , cutting out then staying on for a few seconds etc. I left it overnight plugged in and it charged it finally me, but now my phone is going crazy.(270 rotation even when it's rotation locked, not recognising headphones or USB connection and more.) Maybe we both have faulty motherboards? I'm pretty sure mine isn't a software problem after numerous factory resets. I know this isn't really helpful but we're having a similar problem so if someone can help, this info could be useful? I just emailed HTC but I'm bootloader unlocked and running ARHD som I'm not that optimistic. They might try to blame that, even though I know it's not the problem.
Disappointing after 3 months of love and tender care that something like this goes wrong.
Um there might be 2 possibilityes:
1. Your phone is hard bricked (google it if you don't understand), witch may be caused by bootloader malfuncion while your phone was shutting diwn, in case that something might got corrupted
2. Hardware faliure. You might have something burned on your pcb, or you might have a dead battery
Sent from my HTC HD2 using xda app-developers app
lolerpro8 said:
Um there might be 2 possibilityes:
1. Your phone is hard bricked (google it if you don't understand), witch may be caused by bootloader malfuncion while your phone was shutting diwn, in case that something might got corrupted
2. Hardware faliure. You might have something burned on your pcb, or you might have a dead battery
Sent from my HTC HD2 using xda app-developers app
Click to expand...
Click to collapse
When I plug the phone into my PC, it now installs drivers for "qualcomm hs-usb qdloader 9008"; does this indicate a hard-brick? If so, I read somewhere else that if I used JTAG, I could potentially fix the phone. Is this a program that can be downloaded? If it helps, I do have one of SkOrPn's cables that I used a while ago to fix my Kindle Fire. T-Mobile is saying they won't do anything because the camera lens on the back has a small crack in it, even though they admit that it is unrelated to the issue at hand.
mcimo88 said:
When I plug the phone into my PC, it now installs drivers for "qualcomm hs-usb qdloader 9008"; does this indicate a hard-brick? If so, I read somewhere else that if I used JTAG, I could potentially fix the phone. Is this a program that can be downloaded? If it helps, I do have one of SkOrPn's cables that I used a while ago to fix my Kindle Fire. T-Mobile is saying they won't do anything because the camera lens on the back has a small crack in it, even though they admit that it is unrelated to the issue at hand.
Click to expand...
Click to collapse
Now that you say the qload brick ,try this tool http://forum.xda-developers.com/showthread.php?t=2136738 .
If not, jtag is an hardware tool, witch costs atound $250. I suggest you either try this tool, or find a unifficial service that has jtag riff box, that can help you out.
lolerpro8 said:
Now that you say the qload brick ,try this tool http://forum.xda-developers.com/showthread.php?t=2136738 .
If not, jtag is an hardware tool, witch costs atound $250. I suggest you either try this tool, or find a unifficial service that has jtag riff box, that can help you out.
Click to expand...
Click to collapse
Thanks for the reply. I see that the tool they posted is for the AT&T Galaxy Note. Will this tool still work for the HTC One? I've got Linux machines available to use the tool if it will.
I had the phone for one month and it stopped charging. TMobile gave me a second charger at the store two weeks in since that's when it started. One month and a day after getting the phone it completely stopped charging. You had to rotate the cables in weird positions to get a charge. I think it's the USB connector on the phone or the battery. The store is mailing me a replacement for $20. IM using my backup S2 till then. I was rooted on Revolution the entire time. Suffice to say I think it's important to delicately remove the cable after charging. IM angry about this since I've had zero issues with my Samsung devices and thought I'd try the One.
Sent from my SGH-T989 using XDA Premium 4 mobile app
mcimo88 said:
Thanks for the reply. I see that the tool they posted is for the AT&T Galaxy Note. Will this tool still work for the HTC One? I've got Linux machines available to use the tool if it will.
Click to expand...
Click to collapse
Maybe, the probles is i didn't have a device with a h-boot so i have no expericence in this matter
lolerpro8 said:
Maybe, the probles is i didn't have a device with a h-boot so i have no expericence in this matter
Click to expand...
Click to collapse
Xhyperion said:
I had the phone for one month and it stopped charging. TMobile gave me a second charger at the store two weeks in since that's when it started. One month and a day after getting the phone it completely stopped charging. You had to rotate the cables in weird positions to get a charge. I think it's the USB connector on the phone or the battery. The store is mailing me a replacement for $20. IM using my backup S2 till then. I was rooted on Revolution the entire time. Suffice to say I think it's important to delicately remove the cable after charging. IM angry about this since I've had zero issues with my Samsung devices and thought I'd try the One.
Sent from my SGH-T989 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I see, thanks for the help. Yeah I'm not very happy with T-Mobile right now. Basically, they won't even handle the repair/replacement because there is a small crack on the camera lens; I've spoken with two different representatives at T-Mobile who gave the same response. What's worse is that they admitted that it is obvious the cracked lens is completely unrelated to the fact that the phone won't boot. My next path is to interface directly with HTC to get it fixed, which is of course going to cost more money. If I at least had better coverage where I live and work, it might be a different story, but so far I've had nothing but bad luck with them. Once I can get out of this mess, I'll probably switch back to Verizon, and maybe give their Edge program a try. Sorry about the rant, but this is just getting silly.
:silly:

HTC One Water damage

Why on earth did this moderator '' ghost '' think my thread about my phone falling down the toilet and me asking for assistance was '' off topic '' and was subsequently closed, seriously mate your well out of order closing that thread it's as relevant as any thread, I only hope something like this nightmare never happens to you!!!
Anyway again I'll start what is a very relevant thread, long story I dropped my One in the toilet managed to scoop it out straight away and it continued to work, woke the following morning and phone was dead but after charging it booted up but wouldn't recognise my SIM card so tried another SIM and won't accept that either.
Came home to find the phone dead it was on 78% battery last night after charging it, screen is washed out too as you'd imagine , so charged it and it has rebooted several times since but booted up eventually, but will not recognise any SIM I put in.
I recall reading a thread on here before saying if you put the phone in a bag of rice that sometimes works so will be doing that I do have insurance but if at all possible I'm hoping to rescue this phone.
I'm asking for any assistance from anyone who was unfortunate enough to be in the same situation.
DO NOT LOCK THIS THREAD it's as relevant as anything posted on here.
Thank you.
Sent from my Nexus 7 using Tapatalk
Hello, I have htc one which doesn't recognize sim cards, but not because of water damage:laugh:
To fix/change it, you should disassemble almost everything - it's under screen.
here is more info
Thanks mate but I'm no good when it comes to this type of thing, software I'm OK with but not the hardware side of things.
Sent from my Nexus 7 using Tapatalk
jonny68 said:
Thanks mate but I'm no good when it comes to this type of thing, software I'm OK with but not the hardware side of things.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Me too. I'm afraid of teardown.
What will you do?
I've no idea mate, the phone now bizarrely won't turn off, I've left it in a bag of rice so will check tomorrow night and see if that done any good.
I put in a claim on my insurance as and its been accepted but have to pay an outrageous €95 excess which I could really do without, using my Moto G as a spare but badly miss my One.
If anyone has any suggestions feel free to post.
Sent from my Nexus 7 using Tapatalk
jonny68 said:
I've no idea mate, the phone now bizarrely won't turn off, I've left it in a bag of rice so will check tomorrow night and see if that done any good.
I put in a claim on my insurance as and its been accepted but have to pay an outrageous €95 excess which I could really do without, using my Moto G as a spare but badly miss my One.
If anyone has any suggestions feel free to post.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
to be completely honest if your phone was usable when you scooped it out of the toilet, you should have IMMEDIATELY turned it off. and stuck it in a bag of rice for like a week. the reason your phone went all wonky after is probably because there was some left over water inside the phone and as you were using it, it probably moved around and shorted something.
I was in the pub at the time and very drunk.
It's not looking good at all though, Left in a bag of rice overnight and now the power button won't work, have to keep plugging in USB cable to wake the phone while I bluetooth my photos and videos,etc to my Moto G.
Gonnab just wipe the phone completely after I've taken all I need to take off it and give it to the courier who will deliver my new HTC One after I pay the excess next week (they said I have to return this phone, no idea what they'll do with it)
So thanks anyway but I'm just gonna sell the new one sealed and unlocked and use my Moto G until new HTC M8 is released.
Sent from my Nexus 7 using Tapatalk

USB port seems ifffy?

I noticed pretty much right away that it is not a very pleasant experience plugging the device in, the cable doesn't fit super well and seems to take too much force, that mixed with the tear down and seeing that the port is on the same board as everything else worries me...
https://www.ifixit.com/Teardown/Nexus+6+Teardown/32877
Because of that I am pretty sure I will be returning this phone tomorrow and picking up something else I can't have a non fixable device that already seems destined to break.
Although mine micro usb seems okay for now i find this interesting. Do you guys think that the usb is unfixable without replacing the board? I had usb issues with my old HTC Desire HD and nexus 4. It was really annoying and I don't want to experience this again.
If you're worried, you could get a Qi charger to avoid using the USB port every time you charge it. The only time I ever had a problem with the USB port was with the Diztronic case since it interferes with the plug on the USB cable. It would cause it to easily come unplugged. With my supcase there's no problem at all.
The cable that came with the phone is tight and has weird fit for me. Other cables have been fine. I use a Samsung cable with my turbocharger now otherwise my qi charger.
with wireless charging and wireless file transfers using a file Explorer app, I've not plugged the device up yet.
The cable and USB port on mine are fine. I'm used to the hard to plug in G3 so this is extremely easy in comparison. I've had my Nexus 6 since it was delivered on 11/17 and it was made on 10/21 so I would give yours a chance.
The port on my N4 got broken too after about 18 months. Because it was a separate board it was easy to replace. Maybe you can desolder it on the N6, but you need some skills for it. Or a good friend
FuPete said:
The port on my N4 got broken too after about 18 months. Because it was a separate board it was easy to replace. Maybe you can desolder it on the N6, but you need some skills for it. Or a good friend
Click to expand...
Click to collapse
Or just get an extended warranty which would cover it. If you get moto care you can get it replaced up to 3 times for user damage in 2 years.
Pilz said:
Or just get an extended warranty which would cover it. If you get moto care you can get it replaced up to 3 times for user damage in 2 years.
Click to expand...
Click to collapse
Unfortunately I bought the phone from ATT not Motorola and as far as I have heard I cannot get moto care on it. Also ATT insurance is useless because by the time it breaks and I have so much invested into the phone I would still have to pay over 200 for the deductible.
whoamanwtf said:
Unfortunately I bought the phone from ATT not Motorola and as far as I have heard I cannot get moto care on it. Also ATT insurance is useless because by the time it breaks and I have so much invested into the phone I would still have to pay over 200 for the deductible.
Click to expand...
Click to collapse
Yeah that's true Square trade is slightly cheaper than that.
whoamanwtf said:
Unfortunately I bought the phone from ATT not Motorola and as far as I have heard I cannot get moto care on it. Also ATT insurance is useless because by the time it breaks and I have so much invested into the phone I would still have to pay over 200 for the deductible.
Click to expand...
Click to collapse
I didn't purchase my Nexus 6 from Motorola, and I was able to purchase MotoCare online for it. $129 up front, and only $35 deductible, up to 3 claims.
PaisanNYC said:
I didn't purchase my Nexus 6 from Motorola, and I was able to purchase MotoCare online for it. $129 up front, and only $35 deductible, up to 3 claims.
Click to expand...
Click to collapse
I thought it was $39? I haven't looked at my moto care policy since I bought it but its a good deal.
Thank god I have JUMP from T-Mobile. Free manufacturer lifetime replacements!
That would be nice if I could...
PaisanNYC said:
I didn't purchase my Nexus 6 from Motorola, and I was able to purchase MotoCare online for it. $129 up front, and only $35 deductible, up to 3 claims.
Click to expand...
Click to collapse
When I go to the purchase Motorola care site the pull down options only has Nexus 6 (Purchases from motorola.com) as an option.
I love the way the USB clicks in place. Insert from an angle that is below the phone rather than straight on and it goes in easy peezy!
whoamanwtf said:
When I go to the purchase Motorola care site the pull down options only has Nexus 6 (Purchases from motorola.com) as an option.
Click to expand...
Click to collapse
You are on the wrong page. PM me if you are interested. I don't want to take this thread off-topic any more than it is lol
whoamanwtf said:
I noticed pretty much right away that it is not a very pleasant experience plugging the device in, the cable doesn't fit super well and seems to take too much force, that mixed with the tear down and seeing that the port is on the same board as everything else worries me...
https://www.ifixit.com/Teardown/Nexus+6+Teardown/32877
Because of that I am pretty sure I will be returning this phone tomorrow and picking up something else I can't have a non fixable device that already seems destined to break.
Click to expand...
Click to collapse
Got mine exchanged today due to a faulty USB
ricey1986 said:
Got mine exchanged today due to a faulty USB
Click to expand...
Click to collapse
Did it fix the issue or are you still having problems? Just got mine and like others the cord has more give to the right. Debating if it is worth it to trade it in...
whoamanwtf said:
I noticed pretty much right away that it is not a very pleasant experience plugging the device in, the cable doesn't fit super well and seems to take too much force, that mixed with the tear down and seeing that the port is on the same board as everything else worries me...
https://www.ifixit.com/Teardown/Nexus+6+Teardown/32877
Because of that I am pretty sure I will be returning this phone tomorrow and picking up something else I can't have a non fixable device that already seems destined to break.
Click to expand...
Click to collapse
That's the same way that ALL microusb ports are.
Microusb is literally, the WORST plug configuration ever supplied. They are extremely fragile.
The good news is, that you don't need the microusb port for *anything*.
Its got wifi for transferring data.
It has a wireless charging coil.

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