Database Develop

Seriously pee'd off

If people receive their nexus 7 before me, I pre'd on the 28th two weeks ago, I'll be cancelling my order with Google and purchasing from somewhere else. Not only did I/we pay more for pre order ( extra for shipping) were getting them after other people - yeah right Google, ebuyer can have my money!
Sent from my Iconia A500 using xda app-developers app

I don't think Google guarantees that you will get it before anyone else
Sent from my SGH-I727 using xda premium

Thats what pre order means. You buy it early to get it early.

BaconStep said:
I don't think Google guarantees that you will get it before anyone else
Sent from my SGH-I727 using xda premium
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When you are among the first to order from the only place selling said device at said time, are you not expecting to be getting it before anyone else? When people complained about the shipping cost everyone said "well hey thats what you pay to get it before everyone else" and now those same people are arguing that their own logic doesnt make sense .Not going after you or your post here just using it as a jump off point.

People will get it a day or two before you, not weeks earlier. i can't believe someone would throw such a temper tantrum over something so ridiculous.

It could be worse. At least Google is allowing some choice for people to buy from other retailers. Although their execution of that seems pretty questionable. You were able to pay extra for shipping? I didn't know there was any other shipping choice on Google Play.
A lot of people want this tablet. Does it really matter in the grand scheme of things if your tablet arrives a few days later than someone else? Some people will have theirs tomorrow for sure. If you were able to cancel and then ordered somewhere else it would likely push your arrival date even further than if you just waited for it like everyone else who ordered from Google Play.
Just hang in there, man.

foxorroxors said:
If people receive their nexus 7 before me, I pre'd on the 28th two weeks ago, I'll be cancelling my order with Google and purchasing from somewhere else. Not only did I/we pay more for pre order ( extra for shipping) were getting them after other people - yeah right Google, ebuyer can have my money!
Sent from my Iconia A500 using xda app-developers app
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Click to collapse
Have fun cancelling, i heard you're going to have to wait for the item to come, refuse shipment, then wait for it to credit back to your account

My issue is if Google is/was able to ship units off to retailers, then why can't they do the same with the preorders? Preorder shipments should have started back when they started shipping units to retailers.

I WANT IT NOW!!
Pre-order means that you reserve your copy so that you are guaranteed a order at release. Not I ordered it on the 28th so I deserve to be the first to get EVERYTHING!!
People always think people OWE them something.. ME ME ME ME ME.
And don't reply telling me that if you run a business how your customer service should be blah blah blah.. All in all google doesn't owe you anything when they haven't even released a date yet.. They said mid july, its not mid july yet, one more week.

crazy talk said:
People will get it a day or two before you, not weeks earlier. i can't believe someone would throw such a temper tantrum over something so ridiculous.
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hardly a temper tantrum. Sense to cancel the one that costs more and receives later.....
Sent from my Iconia A500 using xda app-developers app

doctahjeph said:
My issue is if Google is/was able to ship units off to retailers, then why can't they do the same with the preorders? Preorder shipments should have started back when they started shipping units to retailers.
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But isn't it being manufactured by Asus?
Sent from my SGH-I727 using xda premium

clandest said:
I WANT IT NOW!!
Pre-order means that you reserve your copy so that you are guaranteed a order at release. Not I ordered it on the 28th so I deserve to be the first to get EVERYTHING!!
People always think people OWE them something.. ME ME ME ME ME.
And don't reply telling me that if you run a business how your customer service should be blah blah blah.. All in all google doesn't owe you anything when they haven't even released a date yet.. They said mid july, its not mid july yet, one more week.
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Calm down lol, wouldn't you be annoyed if you had paid more than others in total, got slower shipping and received after them. lol?
Sent from my Iconia A500 using xda app-developers app

foxorroxors said:
Calm down lol, wouldn't you be annoyed if you had paid more than others in total, got slower shipping and received after them. lol?
Sent from my Iconia A500 using xda app-developers app
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What was your total at checkout? Just curious.
Sent from my SGH-I727 using xda premium

BaconStep said:
What was your total at checkout? Just curious.
Sent from my SGH-I727 using xda premium
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For two £407.99
Sent from my Iconia A500 using xda app-developers app

They definitely didn't execute things very great. No defined street date which led to reseller confusion. Maybe they couldn't set one because they weren't sure of their own availability and the units they could sell on Google Play.

foxorroxors said:
Calm down lol, wouldn't you be annoyed if you had paid more than others in total, got slower shipping and received after them. lol?
Sent from my Iconia A500 using xda app-developers app
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I would be annoyed if the company released a date when they were going to ship and everyone else's was "OFFICIALLY" shipped before mine..
No one has gotten their N7 yet, so until massive people start getting theirs before you do.. Then I can see to be a little frustrated, but just being mad because its not getting here as fast as you want is dumb.

I've ordered from Google but I also ordered yesterday from Ebuyer. The ebuyer should be delivered this morning as it an am delivery.
Sent from my Galaxy Nexus using Tapatalk 2

clandest said:
I WANT IT NOW!!
Pre-order means that you reserve your copy so that you are guaranteed a order at release. Not I ordered it on the 28th so I deserve to be the first to get EVERYTHING!!
People always think people OWE them something.. ME ME ME ME ME.
And don't reply telling me that if you run a business how your customer service should be blah blah blah.. All in all google doesn't owe you anything when they haven't even released a date yet.. They said mid july, its not mid july yet, one more week.
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Please SHUT UP with that stuff man, I hope you hit a branch on your high horse. You are responding on a thread/Forum designed and supported solely by Consumerism, you have no room to call other people greedy or selfish.
---------- Post added at 01:30 AM ---------- Previous post was at 01:28 AM ----------
clandest said:
I would be annoyed if the company released a date when they were going to ship and everyone else's was "OFFICIALLY" shipped before mine..
No one has gotten their N7 yet, so until massive people start getting theirs before you do.. Then I can see to be a little frustrated, but just being mad because its not getting here as fast as you want is dumb.
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Thanks for approching the topic with a bit of respect for others situations, and putting logic first. You are right and ill clarify at least in my situation, my biggest thing is that Google has room to improve their Device Launch procedures ALOT. We all want google to succeed and have many more launches, the criticism is both warranted and neccesary to support the growth of the platform we all love. Am i MAD? NO, but i dont think theres anything wrong with honest criticism of the situation, naturally the people with a vested interest are going to be the ones doing the criticising.

I just got my payment credited back for the purchase of my N7. No communication, notice or email....nothing. So I don't even know if I'm gonna get one or not. Oh well....

To me honestly, I don't care if other stores get it before me, no matter where I pre-ordered. I just care about getting it quickly. Your guaranteed to get a copy plus you get free in store credit along with a movie the whole world has seen and doesn't want to see again :/ . You'll get it when you get it

Who got a free nexus 7 by canceling

This thread is for people who ordered from the play store and have recieved their orders but cancelled and did not get charged. Do we have any lucky buggers that have managed to net one free because the way google are handling things i wouldnt be suprised if a few hundred slip through their pathetic delivery tracking system.

I doubt that will happen.
Sent from my GT-N7000

I would not be surprised if those people get an invoice and return shipping label in the mail. And then have to choose return or pay. Let alone if it was cancelled and the purchase does not say cancelled in Play store then technically Google covered the terms of the sale and could charge the credit card on file since they could show delivery of said product. Plus in its term of sale it states the cancellation period.
This thread will just bait people to debate. Seems trollish.
Sent from my Galaxy Nexus using xda app-developers app

I got a iPad 3 for free that way too, they sent me a replacement because my engraved one was delayed and I got refunded
Sent from my Nexus 7 using XDA Premium HD app

jsm7483 said:
I would not be surprised if those people get an invoice and return shipping label in the mail. And then have to choose return or pay. Let alone if it was cancelled and the purchase does not say cancelled in Play store then technically Google covered the terms of the sale and could charge the credit card on file since they could show delivery of said product. Plus in its term of sale it states the cancellation period.
This thread will just bait people to debate. Seems trollish.
Sent from my Galaxy Nexus using xda app-developers app
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Click to collapse
Do i look like a troll or trollish?

Its dishonest and borderline theft!
Were people really raised this way? No wonder the world is the way it is these days...
Compromise your honor for $200?? WOW!

czissis said:
I'm not a lawyer, but if I think this would qualify as an unsolicited good. In this case the recipient would not be held accountable for returning or paying for the device.
http://en.wikipedia.org/wiki/Unsolicited_goods
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Is that for UK only? Also, isn't it somewhat solicited since one had ordered it and attempted to cancel after the specified cancellation period?
This thread is going to cause arguments for sure. Not as bad as the thread about retail FRAUD though...

raqball said:
Its dishonest and borderline theft!
Were people really raised this way? No wonder the world is the way it is these days...
Compromise your honor for $200?? WOW!
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Click to collapse
Agreed. I thought the same thing about the retail fraud one with the guy having a play store and Sam's club tab, inspecting them and just returning whichever one he doesn't want to Sam's club. I think it's actually a felony.
Shame.

tsk! tsk! tsk!
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Welcome dishonest folks. C'mon in!
Sent from my Transformer TF101 using xda premium

r4d14n7 said:
Agreed. I thought the same thing about the retail fraud one with the guy having a play store and Sam's club tab, inspecting them and just returning whichever one he doesn't want to Sam's club. I think it's actually a felony.
Shame.
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Click to collapse
So buy 12 and return 11? Whats different about that?

Lol a free tablet is a free tablet ....like Google doesn't have more money then they will ever need . And not to mention I'm pretty sure Google is constantly stealing/viewing or information that's why u get ads similar to the things you talk about in your emails. Ppl just over look these things because they make great products
Sent from my HTC Sensation using xda app-developers app

czissis said:
I'm not a lawyer, but if I think this would qualify as an unsolicited good. In this case the recipient would not be held accountable for returning or paying for the device.
http://en.wikipedia.org/wiki/Unsolicited_goods
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Click to collapse
Correct, you are not a lawyer.
The "unsolicited goods" laws in some countries (USA for example, which is handled by the FTC) is explicitly written to cover receiving unordered products. It is not for "haha! you sent me something after I cancelled my order so I get to keep it for free!" type scenarios.
So, for example, if you signed up for a free product and they sent you something more with a bill/invoice. Or if you never ordered anything to begin with, but they sent you something and wanted you to pay for it. Or if you receive something (again, not ordered) and it was due to an honest shipping mistake*.
To the latter, you are still supposed to contact the merchant to let them know of the mistake, and give them an opportunity to correct it at zero cost to you (ie: paying for return shipping) within a reasonable amount of time. You can also make it clear that if they don't contact you about it within that time, you will dispose of the product in any manner you see fit.
While this part of it might be a stretch, it could possibly apply here. So if you did actually get an N7 by mistake after cancelling your order, and want to keep it with little risk, I would suggest sending a certified letter to Google with the content above. If they respond back saying to send it to them using a prepaid shipping method, you should do so. Otherwise, while it wouldn't be considered "fraud" since it was their mistake, it could be considered theft of goods, since you did in fact order the product, they still sent it to you due to an honest mistake, they later tried to get it corrected, and you refused.
Or, you could just stay quiet and hope they don't contact you about it - if you are so inclined.
But in the end, if they do contact you to return the merchandise, I would recommend doing so.

On the invoice I received with my order, it had the device's serial number. They knew the device's serial number too, when I rang up and started the RMA process. Google know where each device has been shipped to, so I doubt very much that they'll do nothing and let people keep free tablets. Also, as stated on the support pages, they can remotely disable devices.

I can't wait to fast forward a couple of months, and the "Google just charged my credit card for a tablet I didn't return " threads start.
Sent from my Transformer TF101 using xda premium

For those of you who have done this ....you may feel you have been "lucky" but the one thing you don't have is honor.
Stealing is stealing is stealing.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

I bet most of these people saying they compromised honor for a free tablet, are rooted and use a tethering app.... Going around your companies Hot Spot Fee is stealing too...
How about the pots stop calling the kettle black

crazychef said:
I bet most of these people saying they compromised honor for a free tablet, are rooted and use a tethering app.... Going around your companies Hot Spot Fee is stealing too...
How about the pots stop calling the kettle black
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Click to collapse
Yawn...
I'm rooted and don't tether...

crazychef said:
I bet most of these people saying they compromised honor for a free tablet, are rooted and use a tethering app.... Going around your companies Hot Spot Fee is stealing too...
How about the pots stop calling the kettle black
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:angel:

Possible way to get $50 refunded for 16 GB owners

Just as a heads up, there might be a way for some 16 GB owners to get their $50 dollars refunded to reflect the new price. I bought my 16 GB mid-September from Walmart and like many users was surprised to find that Google would drop the price by $50 dollars only a few weeks later. My N7 was purchased on a credit card (Chase Freedom) that apparently offers a 60 day price protection for up to $250 per claim. I wasn't sure that my credit card offered this until I gave them a call so it would not hurt to check the benefits that your credit card provides.
The claim process isn't too lengthy. Just need to fill out a form that they emailed me, provide a copy of the receipt as well as a copy of Walmart's website reflecting the new price. Kind of like a rebate I guess. Hopefully this can help some others out.

Yeah, I was peeved that I didn't grab my chase freedom. I went with Amex instead. They have a buyers remorse program but I'd still keep this device anyways if they gave me $50 back.
Sent from my Nexus 7 using xda app-developers app

You cheap bastards. Seriously?
Sent from my Nexus 7 using xda app-developers app

CJHolderUK said:
You cheap bastards. Seriously?
Sent from my Nexus 7 using xda app-developers app
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Yes. Money is tight for me right now and $50 is enough that I want it back. It has nothing to do with being cheap.

What dya reckon the chances of getting a price match from Argos?
I purchased it in store, still have the reciept and everything.
Google told me to try it?

CJHolderUK said:
You cheap bastards. Seriously?
Sent from my Nexus 7 using xda app-developers app
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Not such nice language.. But 50.00 could buy a new blouse. or fill my gas tank (well almost)To go shopping
Price protection is there for just this reason. SERIOUSLY !!!!! Go get some

CJHolderUK said:
You cheap bastards. Seriously?
Sent from my Nexus 7 using xda app-developers app
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I am simply pointing out one of the perks that some credit cards offer their cardholders. Since I bought the N7 for $250 not long ago and now that the current price is $199, why not get the difference refunded? Only reason I do not have Walmart doing the price match is simply because I am beyond their 15 day return policy. Luckily there are credit cards out there that extend this price protection for you as part of their benefits.
I love the N7 and was content with the 16GB. I have no hard feelings towards Google for driving down the price since it is a competitive market. If there is a way for others to potentially benefit from the perks that their credit cards offer then it never hurts to share that information to those that are unaware.
In the big picture, I don't think $50 dollars is going to worry a big bank anyways. But if it allows someone to get another tank of gas or some groceries for the week, then I simply ask, why not?

CJHolderUK said:
You cheap bastards. Seriously?
Sent from my Nexus 7 using xda app-developers app
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I'm not sure I understand this comment. Why on earth would you not request a refund of $50 if you are eligible?
And...who's the one asking for donations from forum members??

Wilks3y said:
What dya reckon the chances of getting a price match from Argos?
I purchased it in store, still have the reciept and everything.
Google told me to try it?
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Click to collapse
I am not certain of the story policies in place for Argos. It never hurts to call the store you got it from and ask if they have a price match guarantee or some kind of similar program. I believe there are some US retail chains that allow you to price match even after purchasing for up to a certain time frame (usually 30 days). Best Buy is an example that I believe has this program but I'm not 100% certain as I haven't shopped there in forever.
If the store don't work out, why not give your credit card (assuming you bought it with a credit card) a call to see if they offer a similar benefit? As I mentioned earlier, I did not know that my credit card offered it until I called to see if they are able to match the new price.

I bought a 16GB model last Wednesday from Office Max. They have a 14 day return policy for electronics so I brought mine in yesterday and simply exchanged it for a new 32GB Nexus 7. No fuss, no muss.

Lol, that wasn't quite my point, and I should have elaborated. My point being you got $25 free credit so should only expect $25 back and when buying things you should expect the price to drop. We got a Samsung smart TV a couple months ago for £2500 and its now £2000. We can't just walk into the store and ask for the £500 we lost. Its just how things work.
Sent from my Nexus 7 using xda app-developers app
---------- Post added at 05:19 PM ---------- Previous post was at 05:18 PM ----------
Aleemz said:
I'm not sure I understand this comment. Why on earth would you not request a refund of $50 if you are eligible?
And...who's the one asking for donations from forum members??
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Click to collapse
Lol, I don't just filled everything in.
Sent from my Nexus 7 using xda app-developers app

CJHolderUK said:
Lol, that wasn't quite my point, and I should have elaborated. My point being you got $25 free credit so should only expect $25 back and when buying things you should expect the price to drop. We got a Samsung smart TV a couple months ago for £2500 and its now £2000. We can't just walk into the store and ask for the £500 we lost. Its just how things work.
Sent from my Nexus 7 using xda app-developers app
---------- Post added at 05:19 PM ---------- Previous post was at 05:18 PM ----------
Lol, I don't just filled everything in.
Sent from my Nexus 7 using xda app-developers app
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If the store you bought the TV from (or credit card company) had a policy of refunding the difference if there is a price drop, and you were within that time period, suley you would have requested the £500 back?
Same principle here, they guy is just highlighting a policy that some people may not be aware of

It's not being cheap... it's managing your money. The reason you can do this is because the price dropped so quickly from release. If you can do it, go for it. $25 play store credit isn't the same as actual money. Sure, I could have $25 of apps.. but I haven't spent anything near that on the play store yet. But gas? oh yes...

I don't consider 5 months "so quickly" and if they bought it in the last month they should have known the 32gb was coming, the rumours where everywhere.
Sent from my Nexus 7 using xda app-developers app

So, since the 8GB model was discontinued, I should be able to get a full refund right? lol
But in all seriousness, I take it this might not apply to the 8GB model, since there's no actual price on it now? Maybe even less of a chance of it being possible if you bought it from Play Store?

CJHolderUK said:
Lol, that wasn't quite my point, and I should have elaborated. My point being you got $25 free credit so should only expect $25 back and when buying things you should expect the price to drop. We got a Samsung smart TV a couple months ago for £2500 and its now £2000. We can't just walk into the store and ask for the £500 we lost. Its just how things work.
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Click to collapse
I wasn't an early adopter. I didn't have mine since release. I had mine just about 30 days out from the release of the 32. Most stores are now smart and place it on 14 day return policy. If I had mine since release, I would of been in the similar position with your TV and wouldn't care. The money is gone, bye. My bill for the N7 is actually due November 4th, so I still haven't paid it with my own money yet, it stings a little more in those shoes.
Anyways, it's an offer the credit card provides. I looked at Discover and they do the same. It's their "purchase protection" to win over customers. It's there, no extra cost. Why not? I would use it in a heartbeat if I had the option. This has nothing to do with being cheap. Being cheap would be buying an $80 budget tablet from some no name brand hoping it will function just like the N7.

alkemist80 said:
I wasn't an early adopter. I didn't have mine since release. I had mine just about 30 days out from the release of the 32. Most stores are now smart and place it on 14 day return policy. If I had mine since release, I would of been in the similar position with your TV and wouldn't care. The money is gone, bye. My bill for the N7 is actually due November 4th, so I still haven't paid it with my own money yet, it stings a little more in those shoes.
Anyways, it's an offer the credit card provides. I looked at Discover and they do the same. It's their "purchase protection" to win over customers. It's there, no extra cost. Why not? I would use it in a heartbeat if I had the option. This has nothing to do with being cheap. Being cheap would be buying an $80 budget tablet from some no name brand hoping it will function just like the N7.
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Okay get your point but surely you saw the 32gb rumours. I'm in the same boat as everyone else you know.
Sent from my Nexus 7 using xda app-developers app

CJHolderUK said:
Okay get your point but surely you saw the 32gb rumours. I'm in the same boat as everyone else you know.
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
I saw the rumors but didn't start to really swirl until after the end of my 14 day return policy. It was the KFHD that got me into this mess, got one from amazon, didn't like it even after root but it wet my appetite to get a new toy
But in the end, it is what it is.

five months is very quickly. Consider that not everyone preordered the nexus 7. And the fact that supply was limited until around august. Plus certain countries didn't even have the device for a while after the US release. Five months is short. Really, Google was just stupid to think 8GB would be enough as a starting point. A 7in tablet that's portable without 3G is supposed to stream things from the cloud? Wat....

CJHolderUK said:
I don't consider 5 months "so quickly" and if they bought it in the last month they should have known the 32gb was coming, the rumours where everywhere.
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
How about three weeks? I'm a week past the Walmart 15 day 'return' policy. Had I known the 32 gig was coming out so fast (I was thinking maybe Christmas) I would have waited. Ya...I'm a little pissed...but I'm happy with the 16 gig version.
Posted via my Amiga 3000, EVO 3D , or Nexus 7

Backpage Deal For a Note II

Well, I hate to be posting this in a topic I have no idea if it will fit here. But I am looking for answers before i take a dive. I've been emailing this dude on Backpage and have been thinking about going through with a deal for a T-Mobile Note 2 for 350. Which honest to god seems too good to be true.I went on there because I heard that you have to pay for a membership to get in and I figured, why would this guy have a membership and be able to legally scam people if he wasn't legit? He's also telling me to go through Google Checkout and that there will be an email that i have to reply to that says that my payment will be secure and insured. (Obviously, I've never used it before.) Ships from Romania and after I get the package I have 30 days to return it to get my money back.
My question is, Should I go for it? I really need a new phone since my SGS II is having trouble holding a charge and my wife is giving me the ok to go ahead and do it, but honestly, seems too good to be true. He says he has friends in the factory and a contract with UPS to get cheap shipping. :x Help me out guys?

Backpage?
Sent from my Kindle Fire
Mock my muffin. I dare you.

Yeah, It seems to be a wellknown alternative to craigslist among my friends. :/

ArtificialMusik said:
Yeah, It seems to be a wellknown alternative to craigslist among my friends. :/
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Click to collapse
Yeah. Its also popular for something else.
Sent from my Kindle Fire
Mock my muffin. I dare you.

Sounds like back stab
I wouldn't buy it.
I sent this with my fingers using a screen

I was the one selling it
Sent from my Nexus One using Tapatalk 2

-DarkKnight- said:
I was the one selling it
Sent from my Nexus One using Tapatalk 2
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That's an even bigger reason not to buy it !
I sent this with my fingers using a screen

odetoandroid said:
That's an even bigger reason not to buy it !
I sent this with my fingers using a screen
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Click to collapse
Oh wow...
What would I do it? MLP stickers or what not?
Complete bull
Sent from my Nexus One using Tapatalk 2

In all honesty, Don't take the deal? Says I have before the 15th.

A lot of people do that, if you google these kinda deals, you will find that a lot is a scam, they offer low prices cause they buy in bulk, but in the end either you will get a empty box or a china version of the same phone

Not necessarily I brought a nexus one off amazon as a temporary device for only 100$ and turned or fine
Account taken over by Ponies HELP?!?!

Free Nexus 4 Bumper

I don't know how many people know this but google is now offering a free bumper with the purchase of any nexus 4 product. If you have bought your nexus 4 within the last 15 days, they'll give ya a free bumper! I just called them
Enjoy!

THEindian said:
I don't know how many people know this but google is now offering a free bumper with the purchase of any nexus 4 product. If you have bought your nexus 4 within the last 15 days, they'll give ya a free bumper! I just called them
Enjoy!
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Click to collapse
Well done Google for looking after previous customers. I am waiting for the white to hit the UK store can't wait. No free bumper currently on the UK store for the black product so I guess the store may see the update next week.

I order another Nexus 4 on the 30th and they just told me the promotion started the 31st of May so I didn't qualify but they said they would look into it. Thanks for the tip though!
Sent from my Nexus 4

Just called them and they refuse to send me one since I purchased a black phone. Clearly in their FAQ and shows you get a black bumper free if you bought a black phone, or a white one, if you purchased the white version. I asked to speak with a manager or supervisor and I was transferred, rudely told the same thing. I explained that if I could just get a simple $20 refund, it'd be so much more easier on both ends than for us to have to ship items back and forth to one another.
They are offering me the option to return the phone and bumper I purchased just 3 days ago, minus shipping costs, and a 15% re-stocking fee. I'll be spending more money to just get a "free bumper" so forget it.
Google's customer service in comparison to amazon's is quite horrible. I can't believe they didn't offer me promotional credit to google play, or something in return for this unfortunate situation. With Amazon, if a situation like this ever occurred, they'd at least give me MP3 credit for a few songs, or extend my prime membership by a month.

Rarscaryfrosty said:
Just called them and they refuse to send me one since I purchased a black phone. Clearly in their FAQ and shows you get a black bumper free if you bought a black phone, or a white one, if you purchased the white version. I asked to speak with a manager or supervisor and I was transferred, rudely told the same thing. I explained that if I could just get a simple $20 refund, it'd be so much more easier on both ends than for us to have to ship items back and forth to one another.
They are offering me the option to return the phone and bumper I purchased just 3 days ago, minus shipping costs, and a 15% re-stocking fee. I'll be spending more money to just get a "free bumper" so forget it.
Google's customer service in comparison to amazon's is quite horrible. I can't believe they didn't offer me promotional credit to google play, or something in return for this unfortunate situation. With Amazon, if a situation like this ever occurred, they'd at least give me MP3 credit for a few songs, or extend my prime membership by a month.
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I'm in the same boat as you, with the same issue and conclusion you came to. Even though I like the phone, this is thievery on google's part. Also it was rather asinine to not be able to just refund the purchase price of the bumper.

About to engage costumer support to see who the victor is, my device arrived on the 31st so I may be able to pull some bs based on that :cyclops:
Also I don't think they should be giving bumper refunds for any reason, as I see it is either you should get a bumper or not and I think we should.

am i the only one that feels that people are being greedy in this thread by calling Google thieves because they won't give them something for free because they bought something before a promotion started?

Rarscaryfrosty said:
Just called them and they refuse to send me one since I purchased a black phone. Clearly in their FAQ and shows you get a black bumper free if you bought a black phone, or a white one, if you purchased the white version. I asked to speak with a manager or supervisor and I was transferred, rudely told the same thing. I explained that if I could just get a simple $20 refund, it'd be so much more easier on both ends than for us to have to ship items back and forth to one another.
They are offering me the option to return the phone and bumper I purchased just 3 days ago, minus shipping costs, and a 15% re-stocking fee. I'll be spending more money to just get a "free bumper" so forget it.
Google's customer service in comparison to amazon's is quite horrible. I can't believe they didn't offer me promotional credit to google play, or something in return for this unfortunate situation. With Amazon, if a situation like this ever occurred, they'd at least give me MP3 credit for a few songs, or extend my prime membership by a month.
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Google are not making any profit by selling the nexus 4.

ross231 said:
Google are not making any profit by selling the nexus 4.
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But are they making any more by giving away free bumpers to everyone now? Would they really lose any less by "giving" ones out to people who were unlucky and purchased the phone and bumper separately just days before this promotion?
I feel kind of screwed out of $20 since I just bought the phone a few days ago and they're not offering me any feasible solution.

I purchased it in India in a local shop, Google don't sell N4 via play store in India. It's LG who is selling it, So will I get free bumper ??

strra said:
am i the only one that feels that people are being greedy in this thread by calling Google thieves because they won't give them something for free because they bought something before a promotion started?
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No, I agree with you. Certainly it depends on the timing of when the Nexus 4 was bought but, speaking from the perspective of someone who works in customer service, these are the types of calls I hate fielding. Why should a company have to compensate you for something you didn't qualify for? There's a certain point where it becomes entitlement and I hate that.

a12m4nd0 said:
No, I agree with you. Certainly it depends on the timing of when the Nexus 4 was bought but, speaking from the perspective of someone who works in customer service, these are the types of calls I hate fielding. Why should a company have to compensate you for something you didn't qualify for? There's a certain point where it becomes entitlement and I hate that.
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While I agree to some extent, they need to offer a better solution to those who bought the phone and bumper at the same. My gripe is not with getting the free case but seeing that i bought both i should at least be refunded the price of the bumper. Its was literally a day before the promotion, and they want to charge restocking fees, preposterous. In the end I'm not totally up in arms about it, because both are quality made products, its more of the timing.

Is T-Mobile giving the bumper away too?
THE NEW PHONE BOOKS ARE HERE! THE NEW PHONE BOOKS ARE HERE!

I can't believe people are calling Google greedy when they don't even make profit off the nexus 4
Sent from my Nexus 4 using Tapatalk 2

I've got my nexus today from UK O2 - bumper was included.

strra said:
am i the only one that feels that people are being greedy in this thread by calling Google thieves because they won't give them something for free because they bought something before a promotion started?
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Edit: wrong forum
Sent from my Nexus 4 using xda app-developers app

Picked up my N4 about a month ago with a bumper. I won't be calling Google asking for anything because A) it's only $20 and B) I didn't purchase it during the promotion.
Sent from my Nexus 4 using xda app-developers app

zackvh said:
Picked up my N4 about a month ago with a bumper. I won't be calling Google asking for anything because A) it's only $20 and B) I didn't purchase it during the promotion.
Sent from my Nexus 4 using xda app-developers app
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C. You are outside of the price match period
Sent from my Nexus 4 using xda app-developers app

THEindian said:
C. You are outside of the price match period
Sent from my Nexus 4 using xda app-developers app
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Even if I was in the price matching period I wouldn't be complaining. It's only $20 for a bumper case. Go buy one instead of wasting your own and Google's time.
Sent from my Nexus 4 using xda app-developers app

strra said:
am i the only one that feels that people are being greedy in this thread by calling Google thieves because they won't give them something for free because they bought something before a promotion started?
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That's exactly how I'm reading it. Disgraceful to complain about such a third by considering how cheap the Nexus 4 is anyway.
Sent from my GT-I9300 using xda app-developers app