Has this happened to your hd7? - HD7 General

the frame around the glass is separating, right next to the camera button. for no reason! my girlfriend's tmobile hd7 did this, now my att hd7s is doing it in the same exact spot!
i just want to know if this a common occurrence.
sorry for crummy photos

starclassic said:
the frame around the glass is separating, right next to the camera button. for no reason! my girlfriend's tmobile hd7 did this, now my att hd7s is doing it in the same exact spot!
i just want to know if this a common occurrence.
sorry for crummy photos
Click to expand...
Click to collapse
Yes... Mine has done the same thing and in the exact same spot! No clue as to why this happened, thought maybe I had caught it on something at some point and it lifted the frame/casing. I was using a gel case when this happened, so I switched to a hard case to protect it even more. I haven't lost any function to the camera key thankfully! It now makes me think that it maybe a manufacturer defect!

weird! it must be a defect, especially because its in the same spot. my girlfriend's camera button eventually stopped working.

THIS IS RESULT OF EXTERNAL DAMAGE WHEN U PUT THE PHONE TOGETHER WITH HARD OBJECTS LIKE KEYS OR OTHER METALLIC THINGS.
BTW MINE IS NOT A tMOBILE HD7 , ITS THE REGULAR HD7 AND THE FRAME LOOKS DIFFERENT .

Magpir said:
THIS IS RESULT OF EXTERNAL DAMAGE WHEN U PUT THE PHONE TOGETHER WITH HARD OBJECTS LIKE KEYS OR OTHER METALLIC THINGS.
BTW MINE IS NOT A tMOBILE HD7 , ITS THE REGULAR HD7 AND THE FRAME LOOKS DIFFERENT .
Click to expand...
Click to collapse
This is probably true to some extent for others... But at least for me, I've never carried my device in my pocket or have misused it and I have always carried it in a leather protector case/pouch since the day I bought it!

Possibly damage due to going in and out of cases or even car cradle...
May have just been a bad batch of presses as I tried to mimic this on mine and its as tough as nails...

to add on this sort of damage is caused more by cases than other hard objects.
as a rule i do not use hard cases but go for soft silicon ones

Magpir said:
to add on this sort of damage is caused more by cases than other hard objects.
as a rule i do not use hard cases but go for soft silicon ones
Click to expand...
Click to collapse
As stated above... From day one of purchase, mine was in a silicone case and was in the silicone case when this happened and it was safely carried in a vertical leather slide in pouch with a soft padded lining. So there was never any hard object contact to the device at any point. It's never been in a car craddle or in any other hard material... until this happened and then I purchased a hard protector case for it afterwards to prevent any further damage. Which the hard protector case is now safely protecting the frame around the camera button.
Mine isn't broken and lifted like the one in the picture but it has a crack in the same spot.

Related

Advice from someone who has disassembled their Kaiser?

This question is directed to those who have taken apart their Kaiser, and specifically screen the screen assembly. I've got water issues and the screen is broke now. Here's the story. I might get some outrageous warranty charges.
I installed the InvisiShield (www.shieldzone.com) on my phone. Essentially it's a screen protector that is indestructible. It practically is, but unfortunately it destroyed my phone. To install it you have to spray this liquid on the back of the 'shield' and apply it to your phone, using a squeegee to get the bubbles out. It went pretty well, and I was happy with the results, but 3 days later my screen stopped working.
Everything is washed out, and it looks like water got inside the LCD somehow. For instance, colors streak across the LCD in fonts, etc.
I called ATT and they are mailing a replacement, and I'll be expected to send this phone back. They said if the return phone has damage that would void warranty (water damage, etc) I'll be prorated $400 on my next bill.
Over the phone the customer representative had me remove the battery and check one of the water damage pads to make sure it was white. It is.
For those who have seen internal phone assembly, is there any of these directly by the screen that will pick up moisture?
As far as ATT knows, the phone LCD suddenly stopped working. I'll get a replacement and /hopefully/ theres not a moisture pad right next to the LCD assembly. Anyone know?
Damn, hate those broken screen story's. Scars the **** out of me.
jon_k said:
This question is directed to those who have taken apart their Kaiser, and specifically screen the screen assembly. I've got water issues and the screen is broke now. Here's the story. I might get some outrageous warranty charges.
I installed the InvisiShield (www.shieldzone.com) on my phone. Essentially it's a screen protector that is indestructible. It practically is, but unfortunately it destroyed my phone. To install it you have to spray this liquid on the back of the 'shield' and apply it to your phone, using a squeegee to get the bubbles out. It went pretty well, and I was happy with the results, but 3 days later my screen stopped working.
Everything is washed out, and it looks like water got inside the LCD somehow. For instance, colors streak across the LCD in fonts, etc.
I called ATT and they are mailing a replacement, and I'll be expected to send this phone back. They said if the return phone has damage that would void warranty (water damage, etc) I'll be prorated $400 on my next bill.
Over the phone the customer representative had me remove the battery and check one of the water damage pads to make sure it was white. It is.
For those who have seen internal phone assembly, is there any of these directly by the screen that will pick up moisture?
As far as ATT knows, the phone LCD suddenly stopped working. I'll get a replacement and /hopefully/ theres not a moisture pad right next to the LCD assembly. Anyone know?
Click to expand...
Click to collapse
I dont know but man I hope that there isn't. Have you tried contacting invisishield? Never mind, b/c they'll blame you. Most applicators like that use alcohol to evaporate the remaining moisture that's left. My friend applied it to his, and he used very little liquid(scared), so GOOD LUCK!! I MEAN IT
Tough break, sounds dangerous to pour liquid on the screen though !
On a related matter has anyone seen pics of a Kaiser pulled apart ? Still wondering where the GPS antenna is located !
Yeah, I hope I don't get shafted.
I love the invisibleshield, and I put one on my $1,500 DSLR camera screen, but since the Kaiser screen is recessed a bit, when you squeegee the solution out from under the screen, it cannot be wiped away. It just gets pushed out between the phone's body bezel, and the screen glass -- right in to the phone. With my DSLR camera, the screen is flush with the body, so when squeegee'd I could quickly wipe the water/alcohol away.
Contacting Invisibleshield got me:
Our liability does not extend beyond our product. The lifetime warranty only covers the replacement of the invisibleSHIELD and NOT a warranty for the device the shield is protecting.
Click to expand...
Click to collapse
If ATT charges me the $400 if they find out, I guess I'll pay it. It's my fault, but by extension of invisibleshield. Guess I'll learn not to use that product on anything that has a recessed screen. I was thinking of buying an invisible shield for my laptop as well, but it's screen is slightly recessed like the kaiser, so you can forget me doing that!
xmoo said:
Damn, hate those broken screen story's. Scars the **** out of me.
Click to expand...
Click to collapse
That was why I bought the 'best screen shield on the market' for scratches (invisibleshield). Coincidentally that was the demise of my phone. I also purchased a steel case that basically would let me sit on my phone (uncomfortably) if i wanted. The desire to protect my phone, did the opposite in my case.
Wow what a horror story. Thanks for sharing with us - may prevent another phone from dying.
Wondering if you remove the battery and not using for a few days until the water dries out before turning it on?
zcink said:
Wow what a horror story. Thanks for sharing with us - may prevent another phone from dying.
Wondering if you remove the battery and not using for a few days until the water dries out before turning it on?
Click to expand...
Click to collapse
Could be, zcink. The replacement phone is on it's way. I can remove the battery during this time it takes for the replacement to come and see what happens. Unfortunately, I think one of the following has happened:
1) Water seeped between the LCD protetcive glass, and the LCD itself, and somehow soaked in to the LCD causing mini shorts -- thus resulting in kludged text.
2) Water seeped to the phone's connecting cable where the screen input is, dried on the wires, thus creating a short -- destroying the signal.
Either way, when the liquid dry's, the mineral deposits causing the short will still exist, still causing a short. For both, repair requires disassembly, voiding my warranty. I could buy a new replacement screen from the China place for about $100, but if ATT /might/ replace it without screwing me, I'll take the chance. Just wanted to know what my chances /were/ them finding out it's got water in it.
I guess the moral is.
Don't buy from InvisibleShield, unless you use a SPARING amount of spray they they include. They include a huge bottle, and I used 2 sprays worth applied to my shield. This created enough excess to be squeegeed right into my phones body. The phone worked great for a few days, until one day at work, while I was using it -- BAM -- the screen was dead.
There isn't the water dectector there, but I'm pretty sure the technicians would notice the damaged screen.
I know those screen protectors, used them for alot of things. Using one right now actully. Its the one you wash with soap and warm water, and just let it dry, it have a static adhesive to the the scree.
I see. yeah hopefully the ATT tech will be lazy and just grant you the warranty without investigating. just play dumb. If they charge you the $400 call them up and threaten to switch to T-Mobile.
My phone died and T-Mobile was going to do nothing until I threatened to switch to ATT, then they replaced it.
I seriously doubt that they will be able to tell unless you really soaked it, next time use a dry screen protector, they work just fine, no bubbles. The only moisture sensor is on the battery, and if it was a tiny amount of moisture, there's likely no signs in the screen assembly. AT&T isn't likely going to dissect the screen to check.
Kaiser disassembly howto
I have found this one somewhere here, can't remember where... Hope this helps.
http://www.mediafire.com/?0ly2msnybhb
Hadn't heard of that screen protector before, guess it would work well on an HTC Touch, not sure how the "full body" version works though!
gabriel31337 said:
I have found this one somewhere here, can't remember where... Hope this helps.
http://www.mediafire.com/?0ly2msnybhb
Click to expand...
Click to collapse
Amazing find. Thanks!
It appears to me that the screen itself is it's own modular unit. Meaning, after phone disassembly, you'd have to disassemble the actual screen itself. Further, there is no moisture indicators directly by the assembly it seems.
Knock on wood, but I'd hope a tech wouldn't go that far to determine the fault of the phone. I assume they would if theres telltale signs of water damage to the display (streaking might be a common sign.) But, maybe, just maybe, they won't.
http://www.gpspassion.com/download/HTC_Kaiser_disassembly.pdf
updating link
RemE said:
The only moisture sensor is on the battery
Click to expand...
Click to collapse
The service manual shows 4 of them, one under the battery that can be seen from the outside, one at the top and one at the bottom of the mainboard's other side, and.. one on the board that holds the bottom front panel switches, so very close to the LCD.
Personally I wouldn't have asked for a replacement phone, I'd have disassembled the phone and tried to clean it if made dirty by the liquid, bought a spare screen off ebay if it was definitely dead, and if ultimately it didn't work bought another phone off ebay for less than $400. But maybe I like risk
Here, Perfect for what you need, used it myself: http://www.mindsofwisemen.com/fileso/other/ReplacingTheLCDonaKaiser.pdf
Best wishes
Mod Edit:
Not sure if the above noted guide is officially and with permission uploaded to that site, but to give credit to members here it is (SKDVR’s Adaption of Tony Chen’s guide)
http://forum.xda-developers.com/showpost.php?p=2247685&postcount=19
i took mine apart to replace the screen; pics and info on what i did and where i got it. didn't see any water indicators near the screen when i did it, didn't think to look...
Keyboard membrane removal.
So, I've had trouble with my keyboard lately and wanted to just clean off the contacts on the membrane...but I can't seem to get the damned thing out of the plastic keyboard Middle Housing.
I have gotten everything apart so the housing is separated. Verified that I did it the way the service manual says...but i saw NOTHING about how to disassemble the keyboard from the housing.
PLZ! Pictures are good.
Try replacing digitizer screen
found that digitizer screen is above lcd and can be purcased for about $10 on ebay
hello guys,
my tytn II cant detect simcard saying the simcard is missing.
Any idea whats wrong???

X1 BAD Qualiy Contorl ~ Coating peel off ~

Please take a look in the attachment ~
The coating around the direction pad was completely peel off. I am very sad since my X1 just used around 2 week.
I will send an email to SE to complain their bad QC and material.
What the hell.. this is ridiculous.
Even cheap dumb phones dont have issues like that.
Wow that really sucks.. i wonder if anyone else has this problem?
**Knock on wood**...didn't happen to mine yet
ooo that's bad...
Isn't that maybe a kind of protective thing that you should peel off or clean?
mine doesnt have that and the material doesnt look like it can peel off
informatico said:
Isn't that maybe a kind of protective thing that you should peel off or clean?
mine doesnt have that and the material doesnt look like it can peel off
Click to expand...
Click to collapse
I haven't clean my phone when i bought it and i always put it in the small bag to protect it.
On beside, i always use the optial mouse for checking email.
I think this cosmetic issue is caused by the bad material on the key pad and coating
faint...
i just scared that the black paint would peel off so i specially choose the silver version.
no is the button area.. OMG... SIVLER'S button also black color....
if the user has a tendency to apply lots of pressure then is it an issue with SE quality?
That amount of peeling is wear, caused by the friction/ force of a application of the thumb or finger.
It would take me years to cause that amount of peel despite my enormous hands
My 'SonyEricsson' logo at the top is starting too peel off
yes, the black painting is peel off from the battery cover, where can I order another one? or re-paint it out of the market?
Suspicion
This is all a bit suspicious!
You say you have had this phone for 2 weeks?? Was this some sort of pre-production model? Was it bought in the EU/UK or in Asia?
It seems odd that this hasn't been reported before by hundreds of people who have had the phone longer. I bought mine from a retail store in the UK.
I use mine all day long and can state clearly that no paint, logo or finish is wearing off. I don't even believe there is any kind of lacquer on any part of the button panel. Looks like regular glossy plastic.
Furthermore I think the build quality is excellent.
apprentice said:
This is all a bit suspicious!
You say you have had this phone for 2 weeks?? Was this some sort of pre-production model? Was it bought in the EU/UK or in Asia?
It seems odd that this hasn't been reported before by hundreds of people who have had the phone longer. I bought mine from a retail store in the UK.
I use mine all day long and can state clearly that no paint, logo or finish is wearing off. I don't even believe there is any kind of lacquer on any part of the button panel. Looks like regular glossy plastic.
Furthermore I think the build quality is excellent.
Click to expand...
Click to collapse
MY phone is retail mode bought in Hong Kong, I am suspicious on this issue also.
This cosmetic issue is totally unacceptable, i can't believe the coating was peel off around 10days. What the HELL in SE QA & QC.
I bought the X1 when it launch in HK in first day. I hope your phone is another batch without this issue. BTW, this issue was occur after 9days. I hope you got a good batch of X1.
well I will blame the user for that kind of scratch, only you can know honestly how did u care for your phone.
nap007 said:
well I will blame the user for that kind of scratch, only you can know honestly how did u care for your phone.
Click to expand...
Click to collapse
It is not scratch, the coating is peel off in a pieces, furthermore my X1 is always put into a small bag to protect, therefore i don't think it is careless to cause this issue.
On beside, I always use the finger to scroll optical joystick for browsing email. I think this cosmetic issue is due to the bad material , design and coating on the key pad. Why don't HTC use the same material as PSP shell, it should print the black color inside the transparent plastic rather than make a coating on a CHEAP black plastic.
The coating is stop peel off unit ............ please take a look on the latest status on the keypad.
BTW, I just send an email to following address to make a complain on this SUCK cosmetic issue.
TO: [email protected]
CC: [email protected], [email protected], [email protected], [email protected], [email protected], [email protected]
i can't believe that!
all x1 have same problem? it's impossible
iolaosx said:
i can't believe that!
all x1 have same problem? it's impossible
Click to expand...
Click to collapse
I also surprised when the coating is starting peel off ~ I hope this issue occur in little amount of batch only ~ I will send back my X1 to request a replacement later, i hope this issue will not happened again.
After a month, the paint on my "down arrow" directional button is also peeling off. The phone has been kept in a nice thick pouch since day 1. I have owned my previous phone 1 year with no scratch so the scratch is definitely not due to the way I treat it.
same here, my unit peel off too at the same area

case- prevents bursts?

Hi all,
I just ordered one of these:
http://cgi.ebay.nl/ws/eBayISAPI.dll...086439&ssPageName=STRK:MEWNX:IT#ht_2163wt_930
will it prevent my hd2 screen from getting burst when dropping it on the ground?
thanks in advance
xbcc said:
Hi all,
I just ordered one of these:
http://cgi.ebay.nl/ws/eBayISAPI.dll...086439&ssPageName=STRK:MEWNX:IT#ht_2163wt_930
will it prevent my hd2 screen from getting burst when dropping it on the ground?
thanks in advance
Click to expand...
Click to collapse
Of course not, it doesnt even cover the screen. Dont get me wrong, i have 4 of the exact cover, diferent colours, prevents scratches etc on the back but if you drop it and it lands the wrong way, the cover wont do anything to protect the screen, only luck will.
rexboy said:
Of course not, it doesnt even cover the screen. Dont get me wrong, i have 4 of the exact cover, diferent colours, prevents scratches etc on the back but if you drop it and it lands the wrong way, the cover wont do anything to protect the screen, only luck will.
Click to expand...
Click to collapse
But it does have some kind of bumper,so the wcreen lies deeper than the sides of the case.wouldn'nt that protect it? Of course not if somerhing like a small rock lies on the ground and touches the screen...
I don't intend on dropping my hd2...
xbcc said:
But it does have some kind of bumper,so the wcreen lies deeper than the sides of the case.wouldn'nt that protect it? Of course not if somerhing like a small rock lies on the ground and touches the screen...
Click to expand...
Click to collapse
You're assuming the HD2 will fall flat on its front or back every time.
If the HD2 ever lands with a corner hitting the ground first, the force transferred through the point of impact will almost surely shatter the screen.
Dude i have 6 of them in 6 color and it dropped ... boooom !! my screen broke !!
So noo ! I had experience
xbcc said:
But it does have some kind of bumper,so the wcreen lies deeper than the sides of the case.wouldn'nt that protect it? Of course not if somerhing like a small rock lies on the ground and touches the screen...
Click to expand...
Click to collapse
Black cases are stronger............kidding.
Technically your right, the edge is slightly raised but your talking mm's. As another guy replied, he dropped his and the screen broke, these covers prevent minor scratches, not a hard impact such as dropping the phone.
I had a silicone case on my Blackstone. This soft case has protected my Blackstone a few times , and it has been falling from 1meter (out off the hand) and nothing has happend . Now i will try a silicon case too on my new HD2. I think the bigger the screen, the more you have to protect it against shockwaves. So if the devices falls out off your hand, it has to be protected with a soft matter so the energy could be absorbed....
I will report wenn ich have my new silicone bumper

[Q] HD7 Gorilla Glass?

Hi,
Can anyone help? I've been trying to find out if the glass used on the HD7 is Gorilla Glass (or an equivalent). A student of mine showed me how to drag a screwdriver up and down a Desire HD screen with no affect whatsoever, so I'm hoping the HD7 is built of the same stuff. I'm also rubbish at putting screen protectors on
Cheers...
YT
From what I was told at Mobile media, It is a gorilla screen/equivalent.
Why don't you try the same with the screwdriver and let know how did that work out for you?
LOL.... Why do you care dude. Personally, I use a full transparent sleeve for my device which is not silicon or hard plastic, but fixable. This cover, does not allow the screen to touch the surface when the phone is put screen down. So I have removed the screen protector.
So, if you have something like that, I guess you are fine without the screen protector. I usually put my phone in my pockets which have my car keys or coins and my cig lighter and stuff. They never scratched the screen.
VizagDude said:
Why don't you try the same with the screwdriver and let know how did that work out for you?
Click to expand...
Click to collapse
... Lol... stramgely enough my student offered to test it
VizagDude said:
LOL.... Why do you care dude.
Click to expand...
Click to collapse
... it's pretty, shiny and expensive. I'd hate to have a scratch on my phone... sooner scratch my car
VizagDude said:
Personally, I use a full transparent sleeve for my device which is not silicon or hard plastic, but fixable. This cover, does not allow the screen to touch the surface when the phone is put screen down. So I have removed the screen protector.
Click to expand...
Click to collapse
... I've never scratched any of my phone screens but was hoping to get away from the faf of fitting screen protectors. I mostly use a leather pouch unless I know the phone is safe in a fleece pocket.
VizagDude said:
So, if you have something like that, I guess you are fine without the screen protector. I usually put my phone in my pockets which have my car keys or coins and my cig lighter and stuff. They never scratched the screen.
Click to expand...
Click to collapse
... think I can stop being paranoid, but it would be nice to know what screens they use. Most other manufacturers tell you.
Thanks for your reply
Unfortunately, im not sure what its made of but ive already scratched it from standard keys in pocket
No HTC device use gorilla glass, an equivalent, maybe, but not the actual trademarked GG.
Thanks for all the replies... looks like I'm going to have to fight with those damned screen protectors again
Your Welcome
Yorkshiretaff said:
Thanks for all the replies... looks like I'm going to have to fight with those damned screen protectors again
Click to expand...
Click to collapse
The best screen protectors I know of are from Zagg and Bodyguardz. They are both Military Grade. From experience I would choose Bodyguard. Zaggs are easy to find in stores though. Use both a screen protector and hard case, it goes hand in hand.
I never used a screen protector on my HD2 and it is completely scratch-free. I don't have one on my HD7 either and again, no scratches.
Having said that, I have a golden rule of never putting my phone in a pocket together with anything hard (oo-er!). My keys always go in a different pocket.
Glass is generally quite hard to scratch though.
It'd be really cool if they made phone screens out of a slice of man-made white sapphire like they use on Rolex watches. That stuff is the second hardest transparent substance known to man, second only to diamond. Mind you, that might put the price up a bit, my Submariner was over three grand....
I had my HD7 since it came out, no screen protector, no pouch, no scratches at all.
Well, my asnwer is a little late, but...
Corning lists the HD7 (along with many other HTC phones) as a Gorilla Glass devices.
I can't post the link since I'm a new user.
But check out corninggorillaglass[dot]com/featured-products
Although, my HD7 already has scratches. It had them after about a week. Just from having it in my pocket.
Really..
I was trying to find that information out also, funny that Corning lists our HD7s as having Gorilla Glass because I have micro scratches on mine also. Hmm....
My HD2, which they list also is smashed to pieces from a drop of about 2 1/2 feet on the ground. Either the glass isn't as tough as they say or somewhere they're dropping the ball on certain phones (USA maybe?).
Cyph
HTC phones were never listed has having GG before until recently. Leads me to believe that the ones use by HTC are not the same because I seriously doubt some of the earlier phones have em. It looks like they pretty much just put their whole entire lineup on there.
It has
http://www.corninggorillaglass.com/#products-with-gorilla
Tuskuno said:
It has
http://www.corninggorillaglass.com/#products-with-gorilla
Click to expand...
Click to collapse
My HD7 picked up a tiny scratch after 3 days use. The screen scratches, period.
Buy a screen protector and forget all about what make of glass it is, its glass which needs protection.
Im considering getting a HD7 (To replace my Motorola MileStone) & the screen is my biggest concern
Can the HD7 take a hit or survive a fall ? without the screen being shattered into pieces ?
I knew some who dropped his HD2 & the screen got shattered & it costs (eql. 300 USD) to fix it in Saudi Arabia , which more than the price of a new HD2 these days
I can't have a sensitive phone like that ,especially coming from Motorola MileStone (now thats one tough phone , you won't believe what my MileStone survived)
I really like the HD7 (& the Windows Phone 7 platform) , but if thats means I've to replace the screen every time the phone falls from me , I think I'll better off with a Motorola Atrix running Launcher 7
Thanks for your help
IceDree said:
Im considering getting a HD7 (To replace my Motorola MileStone) & the screen is my biggest concern
Can the HD7 take a hit or survive a fall ? without the screen being shattered into pieces ?
I knew some who dropped his HD2 & the screen got shattered & it costs (eql. 300 USD) to fix it in Saudi Arabia , which more than the price of a new HD2 these days
I can't have a sensitive phone like that ,especially coming from Motorola MileStone (now thats one tough phone , you won't believe what my MileStone survived)
I really like the HD7 (& the Windows Phone 7 platform) , but if thats means I've to replace the screen every time the phone falls from me , I think I'll better off with a Motorola Atrix running Launcher 7
Thanks for your help
Click to expand...
Click to collapse
The screen is glass, yes it will shatter! Best suggestion is buy a good case.
little random...but i suggest an anti glare, matte screen protector to everyone! pretty awesome....and its drastically eliminated finger prints, hated having to wipe the screen all the time.
I have dropped my HD7 3 times so far, but I have an aluminum case from pdair. Has totally been worth the case. Otterbox also has a commuter case. I think with the right case they're ok.
Sent from my HTC HD7 using XDA Windows Phone 7 App
I personally think the build quality of the HD2 is better than HD7. Since the HD2 is a completely candybar, doesn't like the HD7 on the top and bottom part. I dropped my HD2 several times, put to the same pockets but there was no damage that can be seen clearly outside. But that story doesn't happen with my HD7. One drop to hard surface, on the pockets as daily use = one noticeable scratch,one small dot crack inside the screen + damages outside.
Make me want to have another phone right now, but there is no point to buy a Windows Phone right now since the Mango come with Skype and front camera, maybe a better CPU...

DIY GUIDE TO REPLACING THE 19$ BROKEN GLASS on the galaxy note

hi folks. i managed to replace my galaxy note front glass with a new one i got from ebay for 19$ and i want to make a step by step guide on how it can be done.
i did it using common tools and a s load of pacience and attention.
the tools i used are: heat gun with hi and low settings, exacto knife set,small phillips and flat screwdrivers, goo gone, and optional a screen protector.
first take the phone apart as it's describet in countless of threads and youtube videos. you should end up with the screen assembly shown in the first picture.
now we have to separate the glassscreen from the frame it sits on. for this we fire up the heat gun.
a few words about using the heat gun.
-my gun had 2 settings: low and high. during all this process i used it on low.
-don't put the gun directly and/or close to the thinn plastic wires that hold the two connectors.
- dont hold the gun in the same place more than 3 seconds, instead swipe the gun around the spot and the screen like u would do with a paint brush when painting.
- dont hold the gun too close, that is closer than 3 inch
-concentrate on the spot u working at but try to heat up the whole screen assembly, as it has to give away from all the points kind of at the same time, and not just the point u working at.
- dont overheat the screen as this will damage the amoled. thats how i got the two yellow spots on my screen. first one by accident and second one intentionaly to see if indeed the overheating is what caused it.
A very good rule for this is dont heat the phone more than you can bear to touch it cause afterall you have to hold the phone while working on it...
the way i did it is :
-i heated up the whole screen assembly, back and front, for a minute or two
- than i started to stick the tip of the exacto knife between the glass and the metal edge that sorrounds it. i started from the upper right corner, the side where the front camera is. see photo 2.
the goal is to unstick the glass from the frame. in photo 3 the frame and the screen is shown without the upper glass. this photo was taken after i finished everything, thats why the screen can be seen inside the frame. but i posted it to show the black sticky tape that its used to hold the glass to the frame. i think is the same kind of sticky tape thats used in all the touchphones including iphone to hold the front glass to the rest of the phone. in photo 4 i unsticked some of the tape to show it better. this tape is the main thing that holds the the glass to the frame. the other thing that hold the screen to the frame is some sticky glue on the back of the screen. but this is much softer and thiner glue. this is the reason why i say to heat up the whole screen assemby including the backside, to make it easyer to unstuck the glass and scren thats glued to it.
- once you get a bit of a foothold in the upper corner between and the glassand the frame you continue the folowing procedure again and again until the glass and screen detaches from the frame:
-every 2 minutes or so , when i feel the asemby cooled down, i'd heat up the whole assembly for 5 seconds or so, than concentrate on the spot i worked on for another 5 seconds, than move/push the exacto knife a bit. dont force it. after a while youl get a feel of it. if the exacto knife happend to be out, i would heat up the blade after heating up everything else, and than put the blade in.
prevent the freed parts from sticking back to the frame by using the rest of the exacto knife blades as shims.
once it detaches it should look like photo 5- the glass glued to the screen.
- now we have to detach or unglue the glass from the screen.
procedure is the same: start somewhere, heat, put knife in, etc... i used a second knife as shim folowing the first knife, and after avery couple moves i would get the knife out and wipe off the epoxy glue. heat the blade and put it back in.
when finished you should have something like photo 6 and 7: free screen covered in glue epoxy residue.
- now we have to get rid of the glue residue. i took the bulk of it usinga flat exacto knife blades like the one in photo 8 and 10. just warm the place a bit with the air gun and scrape it off with the blade. to clean what was left i used a bit of goo gone on a pice of cloth or napkin photo 9.
cleaned screen can be seen in photo 11 - sadly out of focus.
if u are like me and r impatient to test the screen you can just connect with just the side connector like in photo 12 and 13. the upper connector is for the s pen digitizer. side connector is for the screen and touch digitizer.
now all that's left is to put the phone back together except leave the new glass for last.
-first thing is to put the screen(without the glass) back on the frame. try to center it just right, so that ther's a little bit of space between the sides of the screen and the frame.
at this point all that will hold the screen to the frameis the thin layer of glue on the back of the screen. after centering and lowering the screen in the frame procede to put the phone back together folowing in reverse order the same steps used to disasambe it. when finished you should end up with the whole functioning phone except the front glass -as seen in photo 14.
now you can chose to trim and put a screen protector on the scree so as to fill the empty space between the screen and the glass - the space where the glue was, or you can just leave it empty. you can put a screen protector anytime after by removing the glass. which should be much easier to remove now that its held in place only by the blach sticky tape on the edges. just use some suction cap to remove it, starting at an age, and remove it like fliping a page. see photo 16. i used the note for 2 weeks without the screen protector in the empty space and it worked without a problem onlt thing was that when i pushed hard the glass would touch the screen and leave a bit of dirt in that place. thats why i decided to put the screen protector to fill the void. in photo 15 i raised the screen protector to make it visible in the photo.
if you are like me and worry that somehow the glass might fall off the phone you can always get a hard plastic case for the phone, like the one in the pics. it's made of 2 parts. one goes on the back one on the front and they snap togeter around the phone. this will hold the glass in place no matter what while it will also protect the phone.the case is in photos 17 and 18. i got this one of ebay for 8$ and free shipping.
the last thing to be done is:
for some reaseon the touch screen became much more sensitive after removing the glue so you need to lover the touch sensitivity. for this get the touchscreentune app from the market. it works with galaxy note and galaxy s2. put the sensitivity from the recomended 25 to 50.
the best thing about this procedure is that i dont have to worry about the f ing glass anymore. if it brakes again i'l just order another one and in under 2 minutes i can replace it. all i have to do is get the phone case off, put a suction cap on , , remove the old glass , and put the new glass. that's it.
because it takes 4 to 8 hours i would recommend the process to be done in 3-4 sessions as people would get tired after 2 hours of work and tend to lose focus, attention, patience and start to push to get it faster done, and that's when bad stuff happens like yellow spot burn on the screen or small scratches. another thing about scratches, even if u manage to scrach the screen dont worry to much as the scratches are almost invisible when the screen turns on. youl see what i mean ....
i do have one question: WHY DID SAMSUNG DECIDE TO GLUE THE SCREEN TO THE GLASS INSTEAD OF HAVING THEM SEPARATE LIKE ALL THE OTHER TOUCHPHONES?
I do the same for Galaxy S. I removed broken pieces of glass from device using guitar pick and carefully glued a new glass on each side. 9$ (free delivery) on ebay.
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anonymous572 said:
I do the same for Galaxy S. I removed broken pieces of glass from device using guitar pick and carefully glued a new glass on each side. 9$ (free delivery) on ebay.
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what kind of glue did you use? where did u get the glue from? how did u do it?
i didnt glue the glass back to the screen. i just put the glass on the frame. to fill the void where the glue was i trimed a regular screen protector and put it inbetween the glass and the screen. but it works same without it.
Very interesting, I didn't think it was possible because the glass is glued to the SAMOLED panel. I'm very glad that I am wrong.
As much as I hate to think about it, a guide like that would probably come in handy for many of us at some point.
*knocks on wood*
pboesboes said:
Very interesting, I didn't think it was possible because the glass is glued to the SAMOLED panel. I'm very glad that I am wrong.
As much as I hate to think about it, a guide like that would probably come in handy for many of us at some point.
*knocks on wood*
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Nothing is impossible with the right tool and know-how . The glue could probably be uncured with a heat gun, just like ipad. The challenge is not damage the panel and make sure it is dust free after put back the replacement.
It is said impossible because of the difficulty involved. If you can't manage to install a screen protector with perfect alignment and zero dust spike, this task is not for you.
@drevilatwork Thank you for writing this step by step guide!
I dropped my phone last night and it landed face down, cracking the glass.
I'm so upset, but I don't think I have the skills or the tools to do this job myself. I am relieved to learn that the glass can be replaced, but do you know whether the Samsung agents are likely to be able to do this?
they probably wont do it. but you can try showing this thread to some technician or phone repair shop and they might do it for you. they also might charge you a lot to the point where it might be more convenient to just buy a new 260$ screen.
looks scary dude
all im going to say is good luck separating the 2 screens without breaking the lcd or scratching the crap out of it ... this is a 90% epic fail method but thumbs up to the few that may succeed or dont mind their screen looking like its been belt sanded...
Its worth a try, since screen replacement costs 230 euros.
kawgirlval69 said:
all im going to say is good luck separating the 2 screens without breaking the lcd or scratching the crap out of it ... this is a 90% epic fail method but thumbs up to the few that may succeed or dont mind their screen looking like its been belt sanded...
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actually .. the funny thing is that even if u manage to screch the screen and / or leave dirt behind it doesn't show while the phone is on. it might show when is off but not when is on. i was suprised about that too. and secondly, having to do it again knowing what i know now i would do it without leaving a mark. and in the end is certenly worth a shot before ordering the 260$ screen assembly. the special thing that it requires is pacience and attention.
Why different prices for all the same lenses in this shop ?
drevilatwork said:
actually .. the funny thing is that even if u manage to screch the screen and / or leave dirt behind it doesn't show while the phone is on. it might show when is off but not when is on. i was suprised about that too. and secondly, having to do it again knowing what i know now i would do it without leaving a mark. and in the end is certenly worth a shot before ordering the 260$ screen assembly. the special thing that it requires is pacience and attention.
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as i said good luck with it and hope you make some money doing it..... ive successfully done the same thing myself but other than it will never look good like a factory screen (not even close), the amount of time it takes to make it look anywhere near acceptable (not like a 10 dollar repair) is big and that makes the repair not really worthwhile doing it for anyone but yourself and even then who spends 700-800 dollars on something and does a repair that makes it look cheap... then theres the whole ordeal of the membrane youre taking the adhesive off of along with the HUGE chance of damaging it.. it is placed with precision and adhered for a reason along with being dust and scratch free... this is a repair that just wont last because things will start functioning improperly for multiple reasons...
im not knocking you or anyone who tries this..im just trying to emphasize the dangers, downfalls and the probability of it being a legit solid repair. also the resale value when the next greatest thing comes along... just beware....
Hmmmm
Well chaps I hate to disagree here, but after speaking to the technical bods at Samsung it appears that the OLED is NOT glued to the glass, but the glass is laminated and bonded in, much like a car windscreen. My screen got broken the other day and I have read the 2 posts on XDA regarding this. Now if you go and have a look at the pics of the other post
http://forum.xda-developers.com/showthread.php?t=1487716
you can clearly see the OLED, although broken, seperated from the glass with no sign of any glue. The reason it broke is that upon heating the glass you will melt the glue, which will then stick to the edges of the OLED and if you pry it at the wrong place/time/too hard/whatever you will break the OLED as it is glued to the bezel itself. So when my glass arrives I am going to attempt to remove the glass using fishing line and pulling it between the glass and the bezel and OLED to release it, the same way as I used to remove car windscreens, and post the results here. I have also been told that the reason for the sticky "epoxy" mess that you encountered in this postis from melting the plastic on the back of the glass (which is the lamination!) by using too much heat.....I mean come on, a heat gun is a bit excessive!! Prying the screen out a bit at a time might work, but will surely end in tears, where as cutting the cold adhesive with a fine nylon cable, which wont scratch the OLED, might just work. I'll keep you posted on my results.
Just throwing an idea out there: maybe the adhesive would be easier to defeat when it's really cold, rather than really hot. I know a lot of adhesives become quite brittle when you put them in the freezer, superglue and epoxy for example. And the electronics/plastics of the display could be relatively fine with the low temps.
pboesboes said:
Just throwing an idea out there: maybe the adhesive would be easier to defeat when it's really cold, rather than really hot. I know a lot of adhesives become quite brittle when you put them in the freezer, superglue and epoxy for example. And the electronics/plastics of the display could be relatively fine with the low temps.
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this is not one of them...i can guarantee this 100%
learn how a digitizer is made then you might see the light, and not just the light of white trash repair and failure...
ive explained it in great detail many times... and btw just because im a girl doesnt mean what im saying is wrong... 20+ years in the industry gives me sort of a clue as to what im saying..
im trying to help people avoid a long drawn out disaster and to waste $20(which is NOT gorilla glass) plus all of the other things they buy to try to make this a success which will never happen...
and fyi freezers, superglue and epoxys are big no no's...they are not used by any factory so there is another myth busted... they will just add to the destruction... 100% guarantee
kawgirlval69 said:
this is not one of them...i can guarantee this 100%
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What do you mean? One of what?
learn how a digitizer is made then you might see the light, and not just the light of white trash repair and failure...
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I know how a digitizer is made.
ive explained it in great detail many times... and btw just because im a girl doesnt mean what im saying is wrong... 20+ years in the industry gives me sort of a clue as to what im saying..
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I had no idea you were a girl and I don't see why that matters. Experience is the industry is of course relevant, if your particular field in the industry was related to repairs. But I don't know if it is?
im trying to help people avoid a long drawn out disaster and to waste $20(which is NOT gorilla glass) plus all of the other things they buy to try to make this a success which will never happen...
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The glass on the Note is Gorilla glass: http://www.corninggorillaglass.com/products-with-gorilla/full-products-list
and fyi freezers, superglue and epoxys are big no no's...they are not used by any factory so there is another myth busted... they will just add to the destruction... 100% guarantee
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I didn't say factories use superglue or epoxy, or freezers for that matter. But the fact that factories don't use them doesn't mean it can't work for DIY repairs. Low temperature brittleness isn't exclusive to epoxy or superglue. Many, many glues (and other materials) have that property.
pboesboes said:
What do you mean? One of what?
I know how a digitizer is made.
I had no idea you were a girl and I don't see why that matters. Experience is the industry is of course relevant, if your particular field in the industry was related to repairs. But I don't know if it is?
The glass on the Note is Gorilla glass: http://www.corninggorillaglass.com/products-with-gorilla/full-products-list
I didn't say factories use superglue or epoxy, or freezers for that matter. But the fact that factories don't use them doesn't mean it can't work for DIY repairs. Low temperature brittleness isn't exclusive to epoxy or superglue. Many, many glues (and other materials) have that property.
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i mean exactly what i wrote... as per your idea... this wasnt one that would work... my god man do i have to spell everything out for you???
obviously you dont know how a digitizer is made or you wouldnt have spouted the crap you have... bottom line
the girl part..well some dont think women know anything..its a culture thing.. but as for you not knowing if my particular field in the industry was related to repairs my god ive only said it multiple times in multiple posts... but since you dont like to read i'll say it again..20+ years board level factory trained.. motorola, audiovox, nokia, samsung... and this is a samsung forum so i think i have my tech qualifications covered here... again READING IS GOOD... work on that...
again you just dont read or have horrible comprehension because i never said the notes screen wasnt gorilla glass i said the $19 one wasnt... seriously every time you type something you dig yourself a deeper hole...
your superglue and epoxy blather just shows you dont have a clue and dont read... really they dont have any place in the screen/lcd part of diy.. its just trouble looking for a place to happen... now if the plastic housing needs repaired maybe but still not a top ten choice... if you had a clue you would know the proper adhesive to use... and its easily found... you are just too much...
seriously...just give it a rest... i wasnt bashing on you and have said it ive also said all im trying to do is help people not make a bad decision... and THIS IS A BAD DECISION...
you want me to play nice (which i really am..most other forums here would have totally lowered the boom on you for spouting crap... ive been really nice.. to keep it that way just go post somewhere where you can be productive... here youre not... im sure you have some great ideas but nothing you have said in this thread is remotely good.. sorry but it is what it is...
beep beep
kawgirlval69 said:
i mean exactly what i wrote... as per your idea... this wasnt one that would work... my god man do i have to spell everything out for you???
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The sentence made no sense considering what it was replying to. Not my fault you were unclear/ambiguous.
obviously you dont know how a digitizer is made or you wouldnt have spouted the crap you have... bottom line
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Ok?
the girl part..well some dont think women know anything..its a culture thing.. but as for you not knowing if my particular field in the industry was related to repairs my god ive only said it multiple times in multiple posts... but since you dont like to read i'll say it again..20+ years board level factory trained.. motorola, audiovox, nokia, samsung... and this is a samsung forum so i think i have my tech qualifications covered here... again READING IS GOOD... work on that...
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Reading is very good, but you can't assume everyone in a public forum has read every single post of yours and remembers every detail. What isn't helping is the lack of proper punctuation and formatting which make your posts unpleasant to read.
again you just dont read or have horrible comprehension because i never said the notes screen wasnt gorilla glass i said the $19 one wasnt... seriously every time you type something you dig yourself a deeper hole...
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Replacement screens are generally OEM parts.
It might appear I'm in a hole, but that's only because I live in Holland and am below sea level. I assure you I haven't done any digging.
your superglue and epoxy blather just shows you dont have a clue and dont read... really they dont have any place in the screen/lcd part of diy.. its just trouble looking for a place to happen... now if the plastic housing needs repaired maybe but still not a top ten choice... if you had a clue you would know the proper adhesive to use... and its easily found... you are just too much...
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I wasn't suggesting to use superglue or epoxy, read it again.
seriously...just give it a rest... i wasnt bashing on you and have said it ive also said all im trying to do is help people not make a bad decision... and THIS IS A BAD DECISION
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I get that, and appreciate your concern. However, you should understand that some people like to try things even when the chance of success is not very high. You seem to be one of us in that regard (you attempted repairs yourself too, right?), so I don't see why it upsets you so much.
you want me to play nice (which i really am..most other forums here would have totally lowered the boom on you for spouting crap... ive been really nice.. to keep it that way just go post somewhere where you can be productive... here youre not... im sure you have some great ideas but nothing you have said in this thread is remotely good.. sorry but it is what it is...
beep beep
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I don't care if you play nice or not. I appreciate honesty. Now for some honesty in return: you're not helping in this thread.
All you do is say people's ideas are stupid without giving arguments that aren't arguments from authority. And I would very much appreciate it if you would stop misrepresenting my posts (intentional or not).

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