Update stuck at step 9 of 10 - HD7 Q&A, Help & Troubleshooting

Woke up this morning to a message on my phone saying it was ready to update. So I plug it into the computer, everything is going great while updating, then it gets to step 9 (restarting your phone) and it restarted my phone and now is just stuck on that step for like the last 30 min now.
Any ideas on what to do without bricking it?

awblade said:
Woke up this morning to a message on my phone saying it was ready to update. So I plug it into the computer, everything is going great while updating, then it gets to step 9 (restarting your phone) and it restarted my phone and now is just stuck on that step for like the last 30 min now.
Any ideas on what to do without bricking it?
Click to expand...
Click to collapse
Any update on the progress?
Did you leave it plugged in and see it would finally finish the update?
Make sure you don't remove the battery...more than likely that would brick your device!

Related

[Q] Please Help. Stock phone stuck in boot loop.

My wife's phone is completely stock, I have never rooted it or anything.
A couple of days ago, she started getting a strange notification with the android icon and something called Smith with the message that it is disabled. Her phone would reboot itself a couple of times a day and now it is stuck in a boot loop. The phone has been stuck in the loop for a couple of hours now, stopping on the white android screen for a second and shutting down, rinse and repeat.
I can get into recovery by ONLY holding down the volume key, which is kind of strange. I also cant select anything in recovery.
Any help would be appreciated, she is about to kill me and switch to an iPhone.
allstarfung said:
My wife's phone is completely stock, I have never rooted it or anything.
A couple of days ago, she started getting a strange notification with the android icon and something called Smith with the message that it is disabled. Her phone would reboot itself a couple of times a day and now it is stuck in a boot loop. The phone has been stuck in the loop for a couple of hours now, stopping on the white android screen for a second and shutting down, rinse and repeat.
I can get into recovery by ONLY holding down the volume key, which is kind of strange. I also cant select anything in recovery.
Any help would be appreciated, she is about to kill me and switch to an iPhone.
Click to expand...
Click to collapse
Follow this guide - it should fix you up.
StormyNight said:
Follow this guide - it should fix you up.
Click to expand...
Click to collapse
unfortunately this doesn't apply to my situation because the phone has never been rooted
allstarfung said:
unfortunately this doesn't apply to my situation because the phone has never been rooted
Click to expand...
Click to collapse
Follow the instructions here then. Be warned though, this will wipe everything, including internal storage.
The Smith file is some file that HTC put into the ROM that expired in mid-August. Ever since then, the app shows as expired when you reboot. Nothing you can really do about it if you are not rooted, but HTC is supposedly working on a fix that they will push via OTA.
However, it shouldn't be causing the bootloops as far as I know. If a factory reset doesn't work, then running the RUU is most likely the way to go.

huawei p7 don't start anymore ...

Help needed,
My huawei P7 lay on my desk, suddenly it shut down and I can't get it start again.
First I thought the battery is empty, so I put on the charger, but if I press the start button there only came a short hum and nothing happens.
It's also impossible to start into the recovery....
The phone only hums and nothing happens....
I've rooted the phone in October 2014 and also unlock the boot sector......
Went to my dealer and give the phone to the guarantee.... but after some days I get the message that my guarantee is forfeited, because I've installed foreign software...
But that also shows my that they were able to start the phone, because how they should know that there is an alternative recovery installed...
I told them they should send the phone back to me ..... (Don't have it back yet)
Could anyone give me an advice how to start the phone if I get it back and it doesn't start ....
Tanks a lot
Solved
unimatrix_zero said:
Help needed,
My huawei P7 lay on my desk, suddenly it shut down and I can't get it start again.
First I thought the battery is empty, so I put on the charger, but if I press the start button there only came a short hum and nothing happens.
It's also impossible to start into the recovery....
The phone only hums and nothing happens....
I've rooted the phone in October 2014 and also unlock the boot sector......
Went to my dealer and give the phone to the guarantee.... but after some days I get the message that my guarantee is forfeited, because I've installed foreign software...
But that also shows my that they were able to start the phone, because how they should know that there is an alternative recovery installed...
I told them they should send the phone back to me ..... (Don't have it back yet)
Could anyone give me an advice how to start the phone if I get it back and it doesn't start ....
Tanks a lot
Click to expand...
Click to collapse
Phone comes back from the dealer and it start lie nothing had happens.... Don't know the fault...
Start it in fastboot mode and flash recovery+boot .img - then reflash your Firmware via dload.

Having Problems Please help- Phone is in a weird state SM-N910T

So first off thanks for reading and trying to help.
I am having the following problem:
First of no updates were installed recently. I did update to the latest December update in early January.
Few days ago my phone SM-N910T froze up and seemed to have shut down. After being unable to restart i pulled the battery, put it back in and nothing happened. I left it out for 5 minutes plugged it back in and the phone booted up. But as soon as the screen turned off the phone heated up and would not turn on. I've been dying to just start anew anyway so I tried using Kies to restore the phone however this failed twice.
I downloaded Odin and Stock N910T3UVS3EPK2.
I flashed TWRP Recovery. And then tried to Flash the firmware which failed several times and i started getting errors.
“Could not do normal boot, mmc_read failed”
Kernel is not seandroid enforcing
as well as others.
After rebooting it several times it started working I was able to log in and set everything up, but the phone started freezing up again.
I blew everything away did a Data Wipe in TWRP. I then downloaded N910T3UVS3EPK2 Stock Rooted Odex from here.
When trying to flash it, it failed several times. and i started getting No Pit Binary errors. After trying several times with different cables and USB ports it finally took. But i am still having the same problems with freezing and restarting.
THE ONLY THING THAT HELPED: And this is a band aid fix, is I installed the wake lock app from the google store and enable Partial Wake Lock.
The phone is stable but only until i restart it at which point it goes into Download Mode and i have to restart several times and prey it boots up.
HALP! :crying:
I had the same problem, and MANY MANY others have this issue too. For months i fought with it without any success. I ordered new motherboard and now my phone is working again.
Please check General forum. There is a big thread about installing KitKat from another phone which apparently fixed this issue. Dig around that thread and read about it, might be a solution!
AntonJart said:
I had the same problem, and MANY MANY others have this issue too. For months i fought with it without any success. I ordered new motherboard and now my phone is working again.
Please check General forum. There is a big thread about installing KitKat from another phone which apparently fixed this issue. Dig around that thread and read about it, might be a solution!
Click to expand...
Click to collapse
I saw that thread, but most of those people started having the issue after the update. If the kit kat update fixes it then i'm at a loss. And since a new board fixed the issue for you that means most likely the the memory is beginning to fail. That's how SSDs die anyway.
tempy1 said:
So first off thanks for reading and trying to help.
I am having the following problem:
First of no updates were installed recently. I did update to the latest December update in early January.
Few days ago my phone SM-N910T froze up and seemed to have shut down. After being unable to restart i pulled the battery, put it back in and nothing happened. I left it out for 5 minutes plugged it back in and the phone booted up. But as soon as the screen turned off the phone heated up and would not turn on. I've been dying to just start anew anyway so I tried using Kies to restore the phone however this failed twice.
I downloaded Odin and Stock N910T3UVS3EPK2.
I flashed TWRP Recovery. And then tried to Flash the firmware which failed several times and i started getting errors.
“Could not do normal boot, mmc_read failed”
Kernel is not seandroid enforcing
as well as others.
After rebooting it several times it started working I was able to log in and set everything up, but the phone started freezing up again.
I blew everything away did a Data Wipe in TWRP. I then downloaded N910T3UVS3EPK2 Stock Rooted Odex from here.
When trying to flash it, it failed several times. and i started getting No Pit Binary errors. After trying several times with different cables and USB ports it finally took. But i am still having the same problems with freezing and restarting.
THE ONLY THING THAT HELPED: And this is a band aid fix, is I installed the wake lock app from the google store and enable Partial Wake Lock.
The phone is stable but only until i restart it at which point it goes into Download Mode and i have to restart several times and prey it boots up.
HALP! :crying:
Click to expand...
Click to collapse
Do you have "T3"or "T" model?
The files given below is for "T" variant do not try if you have T3.
It sounds crazy to tell you but trust me this will work.
Put your phone in freezer for about 2 hours then do the steps below if you want to recover your device as it was before.
Go to download mode
Flash 5.0.1 modem via odin choose (CP) tab this will fix emmc read fail error.
https://www.androidfilehost.com/?fid=24052804347820086
Dont reboot to system go to download mode again.
Then flash full 5.1.1 lollipop ok1 firmware
https://www.androidfilehost.com/?fid=312968873555011894
.once it pass dont let the phone reboot.
Go to stock recovery and wipe cache & data factory reset.
Reboot wait 10 minutes dont touch anything let the phone rest.
Complete setup and dont download anything any apps go to software update and take all marshmallow ota updates.
Once finish do factory reset again and you will get clean operating system without any issues.
Trex888 said:
Do you have "T3"or "T" model?
The files given below is for "T" variant do not try if you have T3.
It sounds crazy to tell you but trust me this will work.
Put your phone in freezer for about 2 hours then do the steps below if you want to recover your device as it was before.
Go to download mode
Flash 5.0.1 modem via odin choose (CP) tab this will fix emmc read fail error.
https://www.androidfilehost.com/?fid=24052804347820086
Dont reboot to system go to download mode again.
Then flash full 5.1.1 lollipop ok1 firmware
https://www.androidfilehost.com/?fid=312968873555011894
.once it pass dont let the phone reboot.
Go to stock recovery and wipe cache & data factory reset.
Reboot wait 10 minutes dont touch anything let the phone rest.
Complete setup and dont download anything any apps go to software update and take all marshmallow ota updates.
Once finish do factory reset again and you will get clean operating system without any issues.
Click to expand...
Click to collapse
I have the " T " variant
I've read this before. I am a logical person I want to understand why this would work. Also when placing the phone in the freezer (i feel like i'm being pranked) do i place it in there with the battery?
I will definitely try this since I have nothing to lose. But i have a phone heavy next few weeks and i don't have a backup
tempy1 said:
I have the " T " variant
I've read this before. I am a logical person I want to understand why this would work. Also when placing the phone in the freezer (i feel like i'm being pranked) do i place it in there with the battery?
I will definitely try this since I have nothing to lose. But i have a phone heavy next few weeks and i don't have a backup
Click to expand...
Click to collapse
Without battery in freezer.
No idea how it works but good thing is hopefully it will work cuz lot of users even recover their hard bricked devices by this.
As you said you have nothing to lose so give it a try and make sure be patient dont give up and do this when you have enough time to do at least couple of hours.
I should mention that I had an 'injured' 910t after upgrading, and the freezer thing worked for months. I think there is a thermal issue and something is physically getting de-soldered in the motherboard. @Trex888, I will try your fix - I got a NEW Note4 2 weeks ago and it is running 5.0.1 and it bricked....
IF ANY OTHER COMPANY SOLD A PHONE WITH STYLUS, i WOULD TOSS THE NOTE4 IN THE TRASH....
keithwwalker said:
I should mention that I had an 'injured' 910t after upgrading, and the freezer thing worked for months. I think there is a thermal issue and something is physically getting de-soldered in the motherboard. @Trex888, I will try your fix - I got a NEW Note4 2 weeks ago and it is running 5.0.1 and it bricked....
IF ANY OTHER COMPANY SOLD A PHONE WITH STYLUS, i WOULD TOSS THE NOTE4 IN THE TRASH....
Click to expand...
Click to collapse
so wait the freezer thing was not even a permanent fix?
No, the freezer sometimes helps you get a bricked device so that it turns on. It doesn't fix thermal issues. I believe it helps some electrical connection that has broken come into contact again.
I can't go to download mode or recovery. I tried both ways But there is no way to use my device.
Trex888 said:
Do you have "T3"or "T" model?
The files given below is for "T" variant do not try if you have T3.
It sounds crazy to tell you but trust me this will work.
Put your phone in freezer for about 2 hours then do the steps below if you want to recover your device as it was before.
Go to download mode
Flash 5.0.1 modem via odin choose (CP) tab this will fix emmc read fail error.
https://www.androidfilehost.com/?fid=24052804347820086
Dont reboot to system go to download mode again.
Then flash full 5.1.1 lollipop ok1 firmware
https://www.androidfilehost.com/?fid=312968873555011894
.once it pass dont let the phone reboot.
Go to stock recovery and wipe cache & data factory reset.
Reboot wait 10 minutes dont touch anything let the phone rest.
Complete setup and dont download anything any apps go to software update and take all marshmallow ota updates.
Once finish do factory reset again and you will get clean operating system without any issues.
Click to expand...
Click to collapse
So i recently had a baby, thus i had no time at all to get my phone to work. WakeLock app was working alright.
But last night the phone just died. all attempts to revive failed. I left it in the freezer until the morning and it booted up but quickly locked up after about 5 minutes of use and became unresponsive.
I tried your method.
I failed right away. Modem could not be written..
I tried flashing the pit files like i did previously and that failed as well.
Any suggestions are appreciated. I am phoneless
EDIT#2: After I left the phone in the freezer for longer (3 hours). The odin firmware update went through !!!! This furtherst i've gone so far.
I went into recovery and did everything you said.
BUT now i have Kernel Panic Upload Mode on my screen with a little green android
EDit#3 few battery pulls later. And an over 15 minute wait time on the android logo and then about the same on the t-mobile logo i got into the OS. I did the OTA update, the phone heated up and a few restarts later it froze up like it did previously
Back to square 1
EDIT: THIS helped for a few days
https://forum.xda-developers.com/note-4-tmobile/general/ddi-mmcread-failed-boot-error-fix-t3434335
Day 2: and all went back to the phone not waking up and after screen is turned off

One plus 3t bricked a few days after after last update, tried unbrick method

I have the one plus 3t have had no issues at all love the phone.
I updated the phone a few nights ago and last night it started acting weird rebooted and then got stuck on the One plus boot screen.
I tried going into fast boot and recovery and doing a factory reset and nothing happen but now the phone will not turn on at all.
I have been searching the internet for how to unbrick my phone. Ran across a method using the unbrick tool. I was able to get it started but with the tool, I get Firehose GetUsfInfo Failed and it stops.
Does anyone have ideas on how to get past this or how to un brick the phone?
I'm using WIndows 10 Pro in Test Mode
Were you rooted or had unlocked bootloader?
Aneejian said:
Were you rooted or had unlocked bootloader?
Click to expand...
Click to collapse
Everything was stock. No root or unlocked to my knowledge.
You said the phone started behaving weirdly after update. What was the exact issue at that time?
Aneejian said:
You said the phone started behaving weirdly after update. What was the exact issue at that time?
Click to expand...
Click to collapse
I went to click on a weather widget and it froze. It then rebooted and went right into a menu at the time that you normally have to push power and Volume up to get to. If I did nothing for 5 seconds it would go past it and get stuck on the one plus logo as it tried to boot.
Huffdowg said:
I went to click on a weather widget and it froze. It then rebooted and went right into a menu at the time that you normally have to push power and Volume up to get to. If I did nothing for 5 seconds it would go past it and get stuck on the one plus logo as it tried to boot.
Click to expand...
Click to collapse
I think the current issue is caused due to the unbrick method used. Your phone was never bricked it seems. What were the steps you followed?
Aneejian said:
I think the current issue is caused due to the unbrick method used. Your phone was never bricked it seems. What were the steps you followed?
Click to expand...
Click to collapse
After it got stuck on the on the one plus logo screen I did the following.
1. Loaded into Recovery wiped the cache.
That didn't do anything
2. Wiped everything
That did nothing
3. Reset all system settings
That did nothing and then it would not boot at all.
IF I would have known better I am betting I could have just flashed the default rom at this stage in the game before doing any wiping of any kind..
From there I went on to the unbricking method
1. Got the Qualcomm driver installed and made sure Windows 7 was in test mode
2. Made sure I could see the phone in device manager after I held power button for 60 seconds and then the volume button for 10 seconds
3. Ran the unbricking software msm 3.0 in administrative mode.
I also made sure windows defender was not running, any firewalls were off and no Anti Virus at the time
It would start trying to run and then would end up with where I am now.
I have tried Multiple usb ports and multiple cables at this point.
Right now the phone will not boot but I can tell the computer can see it however the msm 3.0 will not download anything it gets stuck every time.
I do have an appointment with tech support tomorrow with One Plus so that is nice
Hope it is in warranty period. When you connect phone to computer, can you see the storage?
use oneplus 3t unbricktool at androidbrick
ghe2167 said:
use oneplus 3t unbricktool at androidbrick
Click to expand...
Click to collapse
I tried that and even had One Plus help me with their tech support and nothing works. They think the motherboard might have an issue and is asking for $190 more since I am not the original owner. Kind of crazy if you ask me.
Not sure there are any other options I always get stuck at Firehose GetUsfInfo Failed. I have tried 2 computers now and 4 different cables.
Kinda at a loss of words. Unless something crazy happens I will have to sell my phone at a loss and will have to go back to an older phone most likely.

Question Redmi Note 10 Pro stuck in a boot loop

Today I left my phone in a cab and got it back in the evening. But after I got my phone it was stuck in a boot loop (after force restart - power button press and hold - it will go to battery icon and automatically restart after a few minutes and again goes to battery icon). Please see the video to understand the boot loop. Unfortunately, Developer options of the phone were not enabled.
Can boot to recovery but can boot to fastboot.
Can you please help me to boot my phone back to normal or sideload a ROM via adb.
tia
Was able to fix the issue. Followed below steps,
1. Kept phone until the battery fully drains
2. Plugged into the charger and charged the phone up to around 65% while the phone is switched off.
3. Switched on the phone when the cable is disconnected.
4. This time the phone was booted to recovery. No battery logo anymore
5. From recovery, rebooted the phone. But again it was booted to recovery.
6. Wiped all data and rebooted.
7. Phone was booted to MIUI os but had to set up the phone again from the beginning.
jayanath said:
Today I left my phone in a cab and got it back in the evening. But after I got my phone it was stuck in a boot loop (after force restart - power button press and hold - it will go to battery icon and automatically restart after a few minutes and again goes to battery icon). Please see the video to understand the boot loop. Unfortunately, Developer options of the phone were not enabled.
Can boot to recovery but can boot to fastboot.
Can you please help me to boot my phone back to normal or sideload a ROM via adb.
tia
Click to expand...
Click to collapse
Same problem bro, did u resolve it???
I think your battery is empty. Leave it on power for a while and check if its charging. Maybe the charginglevel is too low for booting up.
opg2000 said:
I think your battery is empty. Leave it on power for a while and check if its charging. Maybe the charginglevel is too low for booting up.
Click to expand...
Click to collapse
I hope it was that simple ..it seems probably like a bad update. My gfs phone did the similar today
The digitizer stopped working, I force reset the phone and boom ..recovery mode - Trying everything but it doesn't work. Wipe surely would work but she has pictures and videos so I'm trying to avoid that. Plug it to charging but she remembers it had like 75% of battery ...geez (hoping for a miracle)
EDIT: Probably this happen from the bad xiaomi update, anyway I did wipe the data and as expected it work without an issue, I'll unlock this phone and ditch MIUI (I mean I did it to my phone Xiaomi Mi Mix 2S from day 1 - I hate miui) ..now my gf has a reason to hate it too
A factory reset could be painful, since you would lose everything on the device. I saw a guy tap all over the back of the phone with two fingers, and boom! The Redmi Note 10 Pro boot normally! I tried it on a friend's phone, and it worked.
Hello,I had a kind of a similar thing.
I left my phone to charge and when I was back it seems to be stuck in a boot loop(MIUI14)
Well,I tried to force restart but the same.
Before I go to recovery mode,accidently,I putted the phone in fastboot mode.I restarted it in the try to go to recovery mode but the phone started normally.After boot,it's shows an update compete message,so te problem was from an android security path update whatever.
AlexfxDru said:
Hello,I had a kind of a similar thing.
I left my phone to charge and when I was back it seems to be stuck in a boot loop(MIUI14)
Well,I tried to force restart but the same.
Before I go to recovery mode,accidently,I putted the phone in fastboot mode.I restarted it in the try to go to recovery mode but the phone started normally.After boot,it's shows an update compete message,so te problem was from an android security path update whatever.
Click to expand...
Click to collapse
I have important apps on the phone and I wasnt thinking about a factory reset anyway but hopefully it worked in that way

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