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Hi there.
As the title reads I got a 3mm long scratch on the display of my galaxy ... the scratch distorts the colours, so it's quite annoying once you notice it (and it's particularly annoying on brighter backgrounds) ... I have absolutely no idea how it happened, as I am using a bag for it all the while it's in my pocket to prevent it from getting scratches...
Soo, my question:
Is there anything I can do to "fix" the scratch?
Once scratch happens, then it pretty much stays there.
Sometime a screen protectors can help hide the scratches make it less noticeable. Other than that there are no way to fix it I suppose.
Good screen protector hide all scratches.
Sent from my GT-I9000 using Tapatalk
Please don't try this at home!
If the scratch isn't too deep then you may be able to polish it out with some wet/dry sandpaper.
But you may damage the touch screen if you go too deep.
Sent from my AWESOME Galaxy S
For ****s sake DO NOT take sand paper to the touch screen!! what kind of advice is that?
once scratched, that's it. if it really annoys you, you'll have to replace the screen.
Wet/dry sandpaper is how a clear coat is polished on a car. As I said if it isn't too deep then it's an option. What you are saying is that you are screwed anyway and have to replace it. If the OP is already at that point of frustration, then they could at least try before having to replace the screen.
Last resort before accepting your screen is stuffed?
At first I also thought what a silly idea to use sand paper on glass.
But after googling the web and quick research, it can be done!
Using high grit silicon carbide wet/dry sanding paper can remove scratches from glass.
Though, I wouldn't try it my self but thanks for the pointer.
here are an example of what can be done:
http://www.ehow.com/how_4472970_remove-small-scratches-from-window.html
spenceee said:
Wet/dry sandpaper is how a clear coat is polished on a car. As I said if it isn't too deep then it's an option. What you are saying is that you are screwed anyway and have to replace it. If the OP is already at that point of frustration, then they could at least try before having to replace the screen.
Last resort before accepting your screen is stuffed?
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Screen protector I would recommend to hide the scratches is the Zagg invisible shield.
It is made of polymer that kinda adhere to the screen very tightly help smooth over scratches and make them less noticeable compare to other brand.
BIG BIG DISCLAIMER:
Zagg invisible shield is NOT for everyone. The polymer material can feel sticky and a bit soft. So be warned, it is a love hate relationship when it comes to zagg.
Well i got 2 scratches one is 5mm long the other is 8mm. Fortunately they are on the far right side, close to the bezel, so they don't really bother me at all.
You got only one small scratch, that's nothing
Even that i had the first scratches on the second day i owned the device i will still not make it look ugly with some silly shield. Im expecting a year out of this device, and don't care if it's scratched when that year is gone.
If you change your mobile phone every year then I can understand.
However, my mobile phone lasted me at least 2-3 years each. My previous two was XDA O2 > Samsung Omnia i900 and now Galaxy S
buddy01 said:
Well i got 2 scratches one is 5mm long the other is 8mm. Fortunately they are on the far right side, close to the bezel, so they don't really bother me at all.
You got only one small scratch, that's nothing
Even that i had the first scratches on the second day i owned the device i will still not make it look ugly with some silly shield. Im expecting a year out of this device, and don't care if it's scratched when that year is gone.
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I noticed that the (super) AMOLED displays are relatively cheap in comparison to the traditional LCD screens that you can find on for example the HTC's. Here in the Netherlands I found a company that will repair/substitute a Galaxy S screen for 100 euro. (Compared to 250 euro for a HD2 screen) And I didn't search that hard. I bet that there are companies that do it for less.
If other solutions doesn't work for you, google the internet and look what the prices are for a new display in your neighbourhood. Maybe its much cheaper than you thought.
That's beyound any logic.
OLED/AMOLED screens are more expensive than LCD screens, 250$ for the HD2 screen is an overly blown-out price, you can find screens on ebay for less than half that price.
About sandpaper and whatnot- Yeah, high-grit sandpaper is a way to polish out scratches on glass.
I won't ever try it on the SGS, since i don't know where exactly is the digitizer layer.
You won't really need to replace the OLED screen, its the capacitive touch screen layer that needed to be change.
For my omnia i900, I have plenty of scratches on my screen and I replaced the touch layer at one of the local store for less than 40USD.
kcharng said:
You won't really need to replace the OLED screen, its the capacitive touch screen layer that needed to be change.
For my omnia i900, I have plenty of scratches on my screen and I replaced the touch layer at one of the local store for less than 40USD.
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aren't the touchsensors build in the screen itself? If I remember it well is the biggest advantage of super Amoled that it doesn't have a touch screen layer.
appelflap said:
aren't the touchsensors build in the screen itself? If I remember it well is the biggest advantage of super Amoled that it doesn't have a touch screen layer.
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Indeed that is the case. The SAMOLED screens have the touch technology integrated into the screen so you will have to replace the entire screen.
But someone found 100euros for a replacement in Holland... can you post a link to that? Seems like a good backup to me.
If its not insured, then get it insured and claim the repairs of the insurance. Accidental damage should cover it.
outch, didn't know. best keep it scratch-less then.
Darkstriker said:
Indeed that is the case. The SAMOLED screens have the touch technology integrated into the screen so you will have to replace the entire screen.
But someone found 100euros for a replacement in Holland... can you post a link to that? Seems like a good backup to me.
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From eHow:
Use Coca Cola to remove small scratches. Apply a small amount to a soft cloth and rub the scratches. Re-apply until the scratches are gone. The citric acid and carbonation in the soda help clean and remove small scratches in some items.
Read more: How to Remove Small Scratches From Window Panes | eHow.com http://www.ehow.com/how_4472970_remove-small-scratches-from-window.html#ixzz0uhmjVFLT
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Arkymedes said:
From eHow:
Click to expand...
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LoL is that for real?
Sent from my GT-I9000 using XDA App
ogen said:
LoL is that for real?
Sent from my GT-I9000 using XDA App
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LoL I guess it is... the link is there and I just read about it.
I think is the cheapest way to try to fix small scratches.. I think I will try on some old phones around the house LOL
I just got my note and as usual l am very paranoid about it. Will using S Pen frequently scratch it?
BTW: I wrote this entire message with handwriting recognition on note.
Sent from my GT-N7000 using Tapatalk
Gaugerer said:
Troll question?
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No, I'm serious. Because when I tap(with normal force I think) on the screen I can hear a sharp enough sound and feel a good amount of force being exerted.
Dragooon123 said:
No, I'm serious. Because when I tap(with normal force I think) on the screen I can hear a sharp enough sound and feel a good amount of force being exerted.
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do you really think they make s pen for the galaxynote to damage the screen ? mmmm
btw i will get one next week ( hope i can get white one ) i'll let you know .
It's gorilla glass, if you can damage it with a pen something would definitely be wrong!
Gaugerer said:
Good try Troll
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I spent 850$ on a device with a style which is a first for me, and it's making an awful lot of noise. What do you expect? I'm a very paranoid person with new gadgets.
Dragooon123 said:
I spent 850$ on a device with a style which is a first for me, and it's making an awful lot of noise. What do you expect? I'm a very paranoid person with new gadgets.
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im sure it will be fine. u got a black one ? i cant decide to get black or white ... lol keep changing my mind every min.
Dragooon123 said:
No, I'm serious. Because when I tap(with normal force I think) on the screen I can hear a sharp enough sound and feel a good amount of force being exerted.
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http://www.youtube.com/watch?v=1nNJSGR2m0U
http://www.youtube.com/watch?v=_MeLijcyOt4
Galaxy Note has got the same gorilla glass tech to protect it from scratches and smashes alike.
Niuseek said:
http://www.youtube.com/watch?v=1nNJSGR2m0U
http://www.youtube.com/watch?v=_MeLijcyOt4
Galaxy Note has got the same gorilla glass tech to protect it from scratches and smashes alike.
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Click to collapse
That second one, in particular, should address any lingering doubts, lol.
Then how [mod edit] did i manage to scratch my screen on sgs1 with my nails? Lol
Sent from my GT-I9100 using XDA App
Thread cleaned
I've cleaned this thread- instead of responding to 'trolls' and comments please hit the report button - it's far easier to clean up. Thank you, now carry on intelligently discussing the Samsung Note.
i might finally get a good screen protector.
Seriously,
Will you need a screen protector for this phone?
Im changing from an iphone 4 and my sons (iphone 4) if full of scratches.
Ive never used a pda or smartphone without a protector (martin fields) yet, will I be safe to exclude one with the note?
I've had my Captivate (with gorilla glass) for over a year and there isn't a scratch on it. I am careful, however, the glass is pretty durable. I've never liked screen protectors, they always degrade the view of the screen somewhat. Yes, I've always purchased quality screen protectors, that isn't the problem
reinbeau said:
I've had my Captivate (with gorilla glass) for over a year and there isn't a scratch on it. I am careful, however, the glass is pretty durable. I've never liked screen protectors, they always degrade the view of the screen somewhat. Yes, I've always purchased quality screen protectors, that isn't the problem
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My only worry is using a stylus on the screen on a regular basis.
drgopoos said:
My only worry is using a stylus on the screen on a regular basis.
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Well, think about this - will you actually be using the stylus all the time? I'm still going to be using my finger for most things, unless I really want to make precise lines, write, etc. I'm not going to color or paint, that isn't something I'd do, but write lists, perhaps...that's about it. So, if it only comes out occasionally, then I don't see the issue. It is glass, after all, not a soft material like my old Palm unit - I wore out the upper corners playing solitaire
I've had my Dell Streak for over a year. First 3 month, kept a screen protector on it, but I took it off and have been screen protector free since. In and out of a pouch dozens of times a day, not one scratch. If it has gorilla glass, don't worry about it unless you use a diamond tip
p51d007 said:
I've had my Dell Streak for over a year. First 3 month, kept a screen protector on it, but I took it off and have been screen protector free since. In and out of a pouch dozens of times a day, not one scratch. If it has gorilla glass, don't worry about it unless you use a diamond tip
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i tired to use a metal stylus on streak screen and Bummer got a scratch
Dragooon123 said:
I spent 850$ on a device with a style which is a first for me, and it's making an awful lot of noise. What do you expect? I'm a very paranoid person with new gadgets.
Click to expand...
Click to collapse
If you're pressing hard enough to make noise, I actually wonder if the screen is going to break the stylus. The tip looks like it's made of plastic.
Slightly off topic, if you write a lot it might be worth getting a screen protector so the surface has more friction. I used to stick scotch tape to my palm so the stylus felt more like a pencil.
- Frank
Back in the days of the windows tablet (yes long before the iPad) I had an Acer that I could only operate with a stylus. A wacom stylus, with the same tip as the one that comes with the Note. I used it for years on a day to day basis and even used a writing to text input. Not a scratch! And this was without a screen protector.
Because the Note has a (gorilla) glass screen (in contrast to the Acer which had some kind of plastic screen) it didn't even come to my mind that I could ever scratch the Note screen with the stylus.
ChodTheWacko said:
...
Slightly off topic, if you write a lot it might be worth getting a screen protector so the surface has more friction. I used to stick scotch tape to my palm so the stylus felt more like a pencil.
- Frank
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Ha lol, yeah that was a nice tip floating around on the internet those days. The scotch tape tip . Nostalgic!
Hello. I bought a galaxy note on 28th november. After only 2 weeks of absolutely normal and careful use, my screen is scratched and broken. Ok, it is a small crack, but it is not good.
It never fell and it never hit anything. After only 2 days, i noticed some scratchs and some other came in the days after. Then, the part of the screen between the upper edge and the speaker broke in two, with a crack (small, 5mm but still a crack) going from the edge to the speaker. I can't post a photo as i sent it back to samsung for repairs (it had also display issues). Do you know a reason for it? It should be gorilla glass, and i only kept it in my pockets without anything inside apart the smartphone. Do you think samsung will repair it since it happened during normal use after ONLY 2 weeks? I'm really annoyed and disappointed.
Anyone experiencing glass resistance issues?
Thanks
Call samsung and send it in they will fix it..
Sent from my SPH-D710 using Tapatalk
Yes, i did it and i'm waiting, and i also adressed the lines issue and the green/banded screen, but i am in italy and i'm not sure if it is covered by warranty, it should: they can say i broke it.
The Corning Gorilla Glass was one reason I went with the SGS2.
The other reason was fear of provoking the wrath of God for having such a sensationally beautiful device (the Note). It's an awesome device, really.
But God smote those who worshiped a golden calf, too.
lol Sorry, I'm not really a religious fanatic. But yeah, sucks about your screen. Hope Sammy fixes that one up for you.
Welcome Nickelsilver and please don't take this personally and in NO way I'm defending Samsung or the Note but I have to say the neither scratches or dents/cracks come by their own.
They just don't happen/appear magically by themselves on the phone's screen/body. Maybe someone is messing with you Note without you knowing it?
E.g: I have 1mm small and barely noticeable scratch on the top left corner which I suspect it came from the ONLY 1 time my Note slipped from the passenger's seat and fell in the gap between the passenger's door/seat.
I went through 3 screens on my dell streak. Now that I have the note which is even bigger I was so cautious I treated it like a delicate fragile little flower. Needless to say after 2 weeks I noticed what appeared to be a scratch going up from the bottom middle halfway up. Turns out this is not a magical scratch that sprang out of nowhere but an actual crack on the outer glass screen. I have never dropped it but perhaps it was somehow flexed.
No warranty of course. I have ordered the glass itself from overseas and when it gets here in a month I suppose I will try replacing that piece individually as its only the outer glass that seems cracked. Hopefully they do not glue the screens together like they did in the streak ><
Another boring witch hunt thread (yawn)
Gaugerer said:
Another boring witch hunt thread (yawn)
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To OP: im sorry to hear that....hope samsung can fix it for you quick.
Ps. Dont listen and worry about this guy...he thinks only his opinions are important and others experiences are just JUNKS and BORING! Not sure why he would even bother to reply, if they really bores him that much. Maybe he really thinks that he BOOFY the witch hunter or something
Plus.. He forgot that he has also once posted a question regarding to his screen problem too here on the forum.
Gorilla glass is bull****. I had dell 5 streak, and I changed the screen more than 5 times. Little drop will result in screen loss. Do not depend on gorilla glass.
My Samsung Galaxy Note are broke
Yesterday I was knocked out of the hands under my 40 days old Samsung Galaxy Note, the cover glass is cracked along its entire length as a spider's web, while the LCD screen is not damaged, that still works, receiving the touch command. The solution I found in the orders of the new protective glass over eBay. Maybe that was too much angry because it happened to me, but NOTE is too amazing, and I somehow survive.. I'll let it be when we come new safety glass
I do not think this is a witch hunt. More of an informative thread on one weakness to an otherwise amazing device. It may be that until an indestructive clear glass is created that we will continually face this on any large phone. Anything this large will flex easily and likely crack. One thing Samsung definately did right was not glue the glass to the LCD behind it. I put a clear screen cover over mine and you cant even see the crack anymore. Were this a dell streak you would have half of your screen blacked out.
This is definitely the best mobile device out there in my opinion, people should just be extremely cautious with where they carry it. Mine most likely cracked in my pocket from slight flexing.
The glass on the note shouldn't break even when flexed unless it's not Gorilla glass.
Gorilla glass is not only scratch resistant,it is also shatter resistant.
If the glass is breaking frequently on the notes,then I wonder if they really have Gorilla glass.
noteworthy said:
The glass on the note shouldn't break even when flexed unless it's not Gorilla glass.
Gorilla glass is not only scratch resistant,it is also shatter resistant.
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Not proof.
Croak said:
Not proof.
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I know this is not 100% proof but look at this demonstration.
http://www.youtube.com/watch?v=MYaQnvVwStc&feature=player_embedded#!
noteworthy said:
I know this is not 100% proof but look at this demonstration.
http://www.youtube.com/watch?v=MYaQnvVwStc&feature=player_embedded#!
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That demonstration glass at the beginning of the video is about 3 times thicker than what Samsung uses on the Note/Galaxy S2/Galaxy S SAMOLED panels. And it's quite a bit smaller, height/width wise (it's about iPhone 4 sized).
Thickness makes a significant difference in flexibility and shatter resistance. Which is off on a tangent, because the main reason Samsung and others uses GG and similar techniques is not for shatter resistance.
It's almost entirely for the combination of higher scratch resistance vs metals (all bets are off with sand particles) and a better tactile feel (it's smoother) than non-treated glass.
Sure it may not be as thick on the note but you are never going to flex the phone anywhere as much as that demonstration.
My point is that if it is gorilla glass,it shouldn't be that easy to crack the screen given the abuse that it is supposed to be able to take.
All these? Gorilla Glass
And all these? Gorilla Glass
How about all these? Gorilla Glass
Or maybe all these? Gorilla Glass
It's been 10 days since i bought "the Note". I dropped the device just once from 1 meter height. It was a free fall with not much impact power. The screen has a crack on the upper right corner. I know every product is meant to last but so easy , so fast ! ??? Thankfully it still works with no functional issues. It's just the protective glass on top of the actual LCD that is broken. But u can still feel it while wiping your finger and it is appearent...
Hardware wise The Note is simply outragous but when it comes to software and durability it can't even come closer to what i used to find on HTC devices
captainhakan said:
It's been 10 days since i bought "the Note". I dropped the device just once from 1 meter height. It was a free fall with not much impact power. The screen has a crack on the upper right corner. I know every product is meant to last but so easy , so fast ! ??? Thankfully it still works with no functional issues. It's just the protective glass on top of the actual LCD that is broken. But u can still feel it while wiping your finger and it is appearent...
Hardware wise The Note is simply outragous but when it comes to software and durability it can't even come closer to what i used to find on HTC devices
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The weight of the note will count against it during falls compared to say a very light phone like the SG2.Impact is going to be much harder if they both fell from the same height especially given te size of the notes screen.
Until they can make the note lighter,users will just have to be more careful not to drop it.Gorilla glass is not unbreakable.
I get my note tomorrow. Now I'm all paranoid
After playing much hours N.O.V.A 3 on my Galaxy Note there is a strange screen damage in the "weapon steering area" from my thumb.
There are no scratches or anything else, but this area is not so slippery than before and smut is more visible. When the screen is completly cleaned you can see nothing, but when it is dirty, you can see this special area.
I have a picture with breath on the screen and there you can see the "thumb"-area as a black oval egg (approx. 2 cm x 1 cm).
Is it realy possible that the screensurface can be damaged by to much thumb using at the same place? I thought the Note has a special resistant screen material?
I can not find anyone in the internet with the same problem. I don't think that my thumb is so much special so it can damage glass.
Possibly contact Sammy, or if you say it's OK when completly clean, then clean it and invest in a protector, I've used one from day one, I do with all my devices, Gorilla glass or not.
Sent from my GT-P7500 using Tapatalk 2
RavenY2K3 said:
Possibly contact Sammy, or if you say it's OK when completly clean, then clean it and invest in a protector, I've used one from day one,
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Yes, i think Samsung will not change the screen for less (maybe warranty?)
So I have the choice: a new screen for 200,- Euros or a good protector for 10,- Euros.
Frank2 said:
Yes, i think Samsung will not change the screen for less (maybe warranty?)
So I have the choice: a new screen for 200,- Euros or a good protector for 10,- Euros.
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Ok, try the following: turn off your note, take out battery. With a glass cleaning product (non abrasive) clean the whole glass surface. DON'T use liquid only apply it with a cloth. Let it dry out (if it's a good product there is no need) and check with the phone still off if you still have the mark.
If you have the mark there are two possibilities: The display area of the note sucks or with the heat from the friction you unglued the display. Either way if the above solution doesn't work and still have warranty get it to a samsung service as soon as possible..
This is very interesting and since you are the first i will monitor this closely.
Word of advice (i do it always): with touchscreens apply a screensaver, i only use the cheapest and change them as needed....... Forget the miracle glasses and treatments, forget the vids on youtube it will get damaged sooner or later.
becosemsaida
This is normal, had this on my S2 also, its the oleophobic coating that comes off after few months of usage and even faster if you polish your screen very often as I do. I also have this on my screen, it is not as "slippery" as when it was new. You can prevent it only by not touching the screen, or getting a screen protector, which I do not like.
I was thinking about getting the Glas screen protector with oleophobic coating, but in the description it says the coating will last for about a month, so I learned to live with it.
EDIT: Just noticed the picture, the thing that is visible is probably something else, but it not being so slippery and the smudges more visible, is the oleophobic coating that is missing.
Now I have found many users with a Galaxy Nexus and problems with the oleophobic coating. It seems to be the same problem.
But Samsung changed the displays for less (warranty), so I will send my device to the next samsung service partner.
Yeah, the Gorilla glass might be very hard and wear resistant, but the oleophobic coating is just a very thin layer of... something...
It has to wear off at some point. The big question is if it is possible to reapply the oleophobic stuff by ourselves.
Sent from my GT-N7000 using xda premium
p107r0 said:
It has to wear off at some point. The big question is if it is possible to reapply the oleophobic stuff by ourselves.
Sent from my GT-N7000 using xda premium
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"A company named "Apeiros" has an "Anti Fingerprint Coating Kit" called "Fusso SmartPhone" that allows the user to add, renew or improve the anti-fingerprint properties of their device"
Haven't been able to find it though...
Akiainavas said:
"A company named "Apeiros" has an "Anti Fingerprint Coating Kit" called "Fusso SmartPhone" that allows the user to add, renew or improve the anti-fingerprint properties of their device"
Haven't been able to find it though...
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"Sorry, you [i.e. me] are limited to 8 thanks per day", anyway thanks, if you ever get it, please share the experience
mine had the same problem, but luckily it went away on its own
Hi all
I have a 2 week old S6 Edge which i fitted the Samsung Clear View case from day one (Phone was purchased from Carphonewarehouse on the 29th April). The screen is now full of scratches since and is bloody annoying the hell out of me. I have contacted Samsung UK and awaiting reply.
I strongly recommend avoiding this case at all costs. It is expensive and WILL scratch your screen no doubt about that. See attached photos
Anybody else experienced this???
galijanach said:
Hi all
I have a 2 week old S6 Edge which i fitted the Samsung Clear View case from day one (Phone was purchased from Carphonewarehouse on the 29th April). The screen is now full of scratches since and is bloody annoying the hell out of me. I have contacted Samsung UK and awaiting reply.
I strongly recommend avoiding this case at all costs. It is expensive and WILL scratch your screen no doubt about that. See attached photos
Anybody else experienced this???
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What does the inside of the case look like? Can you see damage on there as well?
Samsung Clear View case scratches screen
The same thing happened to mine and my beautiful new S6 Edge looks dreadful. I'm gutted as I've had iPhones for years and never had any marks. Spoke to samsung UK and they were less than helpful saying as I hadn't purchased the cover from them I had to contact the supplier....who were brilliant and have issued me a refund and said I should contact samsung again........but I'm still left with a damaged screen. This product is not fit for purpose as, due to the hard front cover being in direct contact with the glass, when grit or dust get between it rubs around resulting in circular scratched patches all over the screen. The cover shows no marking at all....just the "unscratchable Gorilla glass"!!
I'm sure when this phone and case combination is used on the beaches during summer there will be some seriously upset people !! DO NOT BUY THIS COVER:crying:
charnapops said:
The same thing happened to mine and my beautiful new S6 Edge looks dreadful. I'm gutted as I've had iPhones for years and never had any marks. Spoke to samsung UK and they were less than helpful saying as I hadn't purchased the cover from them I had to contact the supplier....who were brilliant and have issued me a refund and said I should contact samsung again........but I'm still left with a damaged screen. This product is not fit for purpose as, due to the hard front cover being in direct contact with the glass, when grit or dust get between it rubs around resulting in circular scratched patches all over the screen. The cover shows no marking at all....just the "unscratchable Gorilla glass"!!
I'm sure when this phone and case combination is used on the beaches during summer there will be some seriously upset people !! DO NOT BUY THIS COVER:crying:
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I am totally shocked! i thought mine was bad but seeing yours making me cry
charnapops said:
The same thing happened to mine and my beautiful new S6 Edge looks dreadful. I'm gutted as I've had iPhones for years and never had any marks. Spoke to samsung UK and they were less than helpful saying as I hadn't purchased the cover from them I had to contact the supplier....who were brilliant and have issued me a refund and said I should contact samsung again........but I'm still left with a damaged screen. This product is not fit for purpose as, due to the hard front cover being in direct contact with the glass, when grit or dust get between it rubs around resulting in circular scratched patches all over the screen. The cover shows no marking at all....just the "unscratchable Gorilla glass"!!
I'm sure when this phone and case combination is used on the beaches during summer there will be some seriously upset people !! DO NOT BUY THIS COVER:crying:
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Wow, I am totally shocked!
My S6 edge has more scratches than my S5 which I never really looked after so it seems like the glass isn't as scratch proof as previous generations, not helped by the fact of the issue of getting a decent screen protector.
Just came off the phone from Samsung UK and awaiting to speak to the manager. I have emailed them images of the screen with the Clear View cover.
I am just shocked that a £800 smartphone that claims to have the latest Gorilla Glass 4 is more prone to scratches than older generations. I had iphones, Galaxy S4, Note 3, HTC One M7 and still have the HTC One M8 and not a single one of these phones exhibited the same issues as this one.
I really hope Samsung come up with something
Its almost logicl: dirts gets in between...the flap sits close to the screen. When you hold the phone you squeeze the flap to the phone and rubs. Ofcourse you are going to get scratches. Conclusion: always put a screen protector...should be first thing you do.
galijanach said:
Just came off the phone from Samsung UK and awaiting to speak to the manager. I have emailed them images of the screen with the Clear View cover.
I am just shocked that a £800 smartphone that claims to have the latest Gorilla Glass 4 is more prone to scratches than older generations. I had iphones, Galaxy S4, Note 3, HTC One M7 and still have the HTC One M8 and not a single one of these phones exhibited the same issues as this one.
I really hope Samsung come up with something
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My friend has the S6 and that doesn't have a mark on it, could be a downside of the edge screen?
I've attached a shot of my home button, it looks like it would rub off but it won't, they are scratches
blue13x said:
Its almost logicl: dirts gets in between...the flap sits close to the screen. When you hold the phone you squeeze the flap to the phone and rubs. Ofcourse you are going to get scratches. Conclusion: always put a screen protector...should be first thing you do.
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Hasn't been that easy with the S6 Edge
blue13x said:
Its almost logicl: dirts gets in between...the flap sits close to the screen. When you hold the phone you squeeze the flap to the phone and rubs. Ofcourse you are going to get scratches. Conclusion: always put a screen protector...should be first thing you do.
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Click to collapse
Not logical at all.
I had many other phones with similar cases and none was fitted with a screen protector. All were pristine. My HTC One M8 with a similar case doesn't exhibit any of these issues. I think perhaps the screen on the S6 Edge (don't know if the non edge is experiencing the same issues) is rubbish and the Clear View case doesn't help at all and makes it worse.
Samsung UK have just rang me to let me know that they are now aware of this and passed it on to the head office (wherever that may be) to make a decision. The more of us calling them the better. They need to be aware of the grand scale of this.
here some interesting links. Make sure you read the comments below too:
http://www.xda-developers.com/is-your-galaxy-s6-edge-pre-scratched/
http://forums.androidcentral.com/samsung-galaxy-s6-edge/514904-screen-scratching-easily.html
http://www.redmondpie.com/galaxy-s6-has-a-new-problem-scratched-camera-lens-cover-chipping-paint/
I hope Samsung read this
just the same, got scracthes al over the screen with only 2 weeks of use, sooo bad samsung, lets create #covergate !!!!!!!!!!!!!
yeye2 said:
just the same, got scracthes al over the screen with only 2 weeks of use, sooo bad samsung, lets create #covergate !!!!!!!!!!!!!
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#S6scratchgate sounds good too!
galijanach said:
Not logical at all.
I had many other phones with similar cases and none was fitted with a screen protector. All were pristine. My HTC One M8 with a similar case doesn't exhibit any of these issues. I think perhaps the screen on the S6 Edge (don't know if the non edge is experiencing the same issues) is rubbish and the Clear View case doesn't help at all and makes it worse.
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I think having hard plastic instead of a fabric has probably amplified the issue but it does seem like the S6 edges screen is prone to scratching easier than other GG3/4 phones
logicl (sic) LOGICAL?
blue13x said:
Its almost logicl: dirts gets in between...the flap sits close to the screen. When you hold the phone you squeeze the flap to the phone and rubs. Ofcourse you are going to get scratches. Conclusion: always put a screen protector...should be first thing you do.
Click to expand...
Click to collapse
No it isn't "LOGICAL". I have never needed screen protectors on any previous phones and I have had a variety of covers. I didn't realise this was a forum for clever arse comments!!??
AND, furthermore, Samsung UK are aware of this issue and are currently dealing with my problem as I am not the first person to bring it to their attention
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galijanach said:
Samsung UK have just rang me to let me know that they are now aware of this and passed it on to the head office (wherever that may be) to make a decision. The more of us calling them the better. They need to be aware of the grand scale of this.
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Hi there. I have just been on the phone with Samsung for half an hour and they agree there is an issue and are aware of other cases so I guess the more people say something there may be chance we can have a reasonable outcome. I've been asked to send photographs and receipts so that's a start. Good luck
It's not just S6 Edge. My Clear View case has scratched my S6 although not as badly as in these images.
I would say there are several problems with the case. First like the previous poster said the lid is too hard. Second (at least for the S6 case) the lid has some room to move. The Dot view case I had for my HTC M8 was soft and more fixed so that it would not move against the screen. Third, and this one I'm not sure matter as much, the case seems to gather a lot of static electricity, thus attracting small particles.
As a comparison I have these phones
HTC M8 with dot view cover. After a year of usage the screen is completely flawless. I couldn't find the least mark on it
S4 Active used for 2 years without any case. Has some small hairline scratches that are not very disturbing
S6 used with Clear view cover. The first day it had bigger marks on the screen than my 2 year S4 active. I thought it was just really bad luck so I kept using the cover and now the screen has a lot more blemishes.
First of all thanks a million guys for the heads up, I was that close of getting one of these covers considering how nice looking and catchy it is, but to think it can do such scratches to the screen, I mean come one, what was that talk about Corning Gorilla Glass 4 and how hard it is to get broken let alone get scratched, I know we all saw a lot of drop-test videos official and non-official (some times they throw it face down on rocks and really pointy and hard surfaces) yet they some times get no scratches at all, so for this cover to do such damage, it's a shame really, and in my humble opinion it's not Logical at all for the cover to do such scratches, I read the headlines but couldn't believe it until I saw the pictures, I was shocked of it really, and I'm now more afraid than ever of dropping the phone, and a screen protector of any kind now is a must, for my old S5 I didn't have to worry about the screen at all, and I dropped it sometimes face down, but I have never dealt with such scratches knowing that I used the device for more than 6 months before I could buy a tempered glass screen protector.
not only the edge
normal S6 here..same issue..day after I got my clear cover scratches appared
---------- Post added at 03:33 PM ---------- Previous post was at 03:32 PM ----------
Ahmedivx said:
First of all thanks a million guys for the heads up, I was that close of getting one of these covers considering how nice looking and catchy it is, but to think it can do such scratches to the screen, I mean come one, what was that talk about Corning Gorilla Glass 4 and how hard it is to get broken let alone get scratched, I know we all saw a lot of drop-test videos official and non-official (some times they throw it face down on rocks and really pointy and hard surfaces) yet they some times get no scratches at all, so for this cover to do such damage, it's a shame really, and in my humble opinion it's not Logical at all for the cover to do such scratches, I read the headlines but couldn't believe it until I saw the pictures, I was shocked of it really, and I'm now more afraid than ever of dropping the phone, and a screen protector of any kind now is a must, for my old S5 I didn't have to worry about the screen at all, and I dropped it sometimes face down, but I have never dealt with such scratches knowing that I used the device for more than 6 months before I could buy a tempered glass screen protector.
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it is absolutly true(sadly)
just starting posting photos in twitter with #S6scratchgate
already contacted by samsung spain but lets post our photos so everyone knows that there is something wrong with s6 and S6 edge screens