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I can't put my finger on this issue I've been having with my Note.
Don't get me wrong, this device is a godsend!
The problem I've been having is that sometimes when I take my Note out of my pocket and try to press the unlock or menu button it doesn't show anything on the screen. I've read about people having issues with delay before it pops up, but it doesn't pop up even after 10 seconds or a minute, it feels like the device 'hangs' or doesn't want to wake up. The only way I can turn the phone on again is by pressing the unlock button for like 10 seconds and the phone reboots.
I thought it was a problem with Green Power, I thought it maybe had issues turning off the wifi or data when the screen was locked and that the service would cause the OS to crash or 'hang'. When I look at my battery history after the reboot it shows that I lost a significant amount of battery (5-15%, depending on how long it took for me to 'discover' the crash) and there's a 'jump' in the graph.
Things I've tried:
Stock rom - problem persists
Different kernels - tried all the kernels available in the market including stock, problem persists
Add a bit of paper between back-cover and battery (to make sure it doesn't lose contact)
Checked if there was dust between battery connections
Tried different sim card
Tried disabling wifi and data all day (mysteriously persists)
DIfferent governors (ondemand and interactive) (the phone reverts to default governor after the forced reboot, normal? i have my phone set to interactive on boot, but somehow it skips that after the forced reboot)
I've attached a picture of the battery graph. According to the stats there's a 25 minute gap where the phone was 'stuck' and you can see that the screen was on and active for that duration.
There are NO funny apps running in the background, this is is a clean install with some standard Samsung apps frozen.
tl;dr version: phone randomly won't wake up; battery loss after forced reboot;
I might have found the issue myself. Now when I come to think of it, I think it always occurs after I've been in my car for like a 30 min drive... Maybe the phone is having trouble switching networks? Anyone know what might be causing this?
Or better yet, how can I research this issue? Can I enable some logging somewhere to track this?
I had the note for about 10 days and today, about 1 hour ago it happened to me for the first time. I tried the home button to wake the screen but nothing, tried the power , nothing and holding the power but nothing happened. I had to pull the battery.
I had this problem in the beginning, but no more.
It's one of two things, in my case. Restoring apps (with data) from Titaium backup, or SetCPU or both. Do a factory reset, reinstall apps without data. If using setCPU, disable it for a while to see if it happens again. It's been over a week and the problem is gone.
tamarian said:
I had this problem in the beginning, but no more.
It's one of two things, in my case. Restoring apps (with data) from Titaium backup, or SetCPU or both. Do a factory reset, reinstall apps without data. If using setCPU, disable it for a while to see if it happens again. It's been over a week and the problem is gone.
Click to expand...
Click to collapse
I was using System Tuner instead of SetCPU to freeze apps and change governor, maybe I've just been using the wrong app? I deleted it just in case. Will see if the problem persists, thanks!
The nasty thing about it is that it seems to happen randomly (but it most likely doesn't) and is pretty rare (happens once every 3 days).
Still, I don't like the fact of not being available for X amount of time, even if it's 30 minutes.
I'm on stock room and unrooted. Like I said first time it's happened.
i've had the GNote since 4 days now , and yesterday same thing happened as the device was in my pocket and i couldnt wake it up at all , battery pull solved it.
im on stock , non rooted
I can't believe that we are the only ones with this issue. Anyone else? OR better yet, how did you resolve it?
Dont know if this is the same issue as the streak had, but with the streak if you kept it your pocket with the screen facing your body this would sometimes happen. Flipping it so that it that the screen doesnt face your body in your pocket solved this issue.
kirkla79 said:
Dont know if this is the same issue as the streak had, but with the streak if you kept it your pocket with the screen facing your body this would sometimes happen. Flipping it so that it that the screen doesnt face your body in your pocket solved this issue.
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Click to collapse
Thanks for your reply. I did some research, and apparently it had to do with static being built up in the screen from wearing it towards your body in your pocket.
This issue was that you couldn't swipe the lockscreen cause the touch screen wouldn't respond. The problem we are having is that the screen won't even turn on and that the system locks up.
Same issue here with my 2 days old Galaxy Note, that's how I found this forum. In my case it went from not waking up occasionally to every time WIFI was ON (I did some experimenting with settings to see which one could be the one causing the problem). But then...occasionally it would not wake up even with WIFI OFF: very annoying. And this is my first Android, so I didn't have any custom anything, pretty much same as out of the box when I got it The only solution was to reset the handset. And definitely has nothing to do with having it in my pocket as I don't carry it in my pocket. Rang Samsung, they told me it was faulty, I returned it. Now I'm concern the next one is going to have screen issues? As so many people complain in this forum? we'll see.
My issues have been resolved after flashing AbyssNote 1.4 and when I stopped using System Tuner. I've started using Voltage Control instead and now I'm not even having problem @ 100Mhz undervolted 50mV from stock.
Same problem with my wife's Gnote, totally stock, just a small handful of apps installed. Happened twice, about a week apart.
She does a lot of travelling, maybe you're right about that. But it happens after she gets home when it's still OK.
Had the same same issue twice in two days and had to do a battery pull, just did a master reset and re -installed the applications manually, so far so go.
YOu guys think its a hardware or a software issue?
Hmm.. Happened to me too about three times in the last two weeks. I am on stock rom but rooted, and running Green Power. Hopefully samsung will fix it in the next updates. Seems like a software bug to me. Maybe not enough juice when in deep sleep?
metus666 said:
I was using System Tuner instead of SetCPU to freeze apps and change governor, maybe I've just been using the wrong app? I deleted it just in case. Will see if the problem persists, thanks!
The nasty thing about it is that it seems to happen randomly (but it most likely doesn't) and is pretty rare (happens once every 3 days).
Still, I don't like the fact of not being available for X amount of time, even if it's 30 minutes.
Click to expand...
Click to collapse
Hello
its the problem of your kernel. try Abyys 1.4 and use XDA Superpower to adjust the CPU-Frequency automatically
neunzehn77 said:
Hello
its the problem of your kernel. try Abyys 1.4 and use XDA Superpower to adjust the CPU-Frequency automatically
Click to expand...
Click to collapse
problem is it also happens on stock rom.
mfractal said:
problem is it also happens on stock rom.
Click to expand...
Click to collapse
It's very well possible that the stock kernel has faulty settings for the CPU. Haven't had the problem again with AbyssNote 1.4 and Voltage Control (even with custom cpu frequencies)
I just got my note today.
Battery in, turnt it on a few mins playing around.... the problem started
and hasnt since stopped...
Anyone tried contacting samsung about this?
software fix or hardware issue ??
qazkamakazi said:
I just got my note today.
Battery in, turnt it on a few mins playing around.... the problem started
and hasnt since stopped...
Anyone tried contacting samsung about this?
software fix or hardware issue ??
Click to expand...
Click to collapse
at this point we're just guessing, there haven't been any official confirmations of the problem as far as i know.
But if it's so accute that it keeps happening all the time you must have a faulty device.. call samsung ?
I'm not sure if my 2 month old Note has had the following problem since day 1 but it's been doing if for a long time now.
The problem is there with a stock standard rom and any of the other custom roms and kernels that I've tried. I'm currently using Rocketrom with Speedmod kernel. I've also used Checkrom and Abyssnote kernel.
If the Note had been asleep for about 15 minutes or more when I wake it up then try to do anything like opening an app, closing an app that's already open etc there's a 2 to 3 second lag the first time I try to do anything. Everything is then normal until the next time that the Note has been asleep then it's the same story again.
Can anyone give me a clue as to what is going on here? I'm starting to think that it's hardware related, but apart from this problem the Note functions perfectly normally.
Also, if I have a CPU monitor installed, like URsafe CPU Monitor, when the lag is happening the monitor shows that the CPU is working hard.
Help please!!!!!
Does this happen after a complete hard reset with no apps installed?
Does this happen on Stock ROM?
Are you using WiFi?
Sounds like WiFi is sleeping when the screen is off, and either it is trying to connect and/or some app is wildly trying to connect using it.
Try seePU++ can tell you what the most active app is, but IIRC you have to pay for that that feature. There may be others.
PoisonWolf said:
Does this happen after a complete hard reset with no apps installed?
Does this happen on Stock ROM?
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Click to collapse
Yes, it happens on stock rom with no apps installed. I'm not totally sure what you mean by a complete hard reset. Can you please tell me how I do that? I'm willing to try anything to get rid of this problem.
jeromepearce said:
Are you using WiFi?
Sounds like WiFi is sleeping when the screen is off, and either it is trying to connect and/or some app is wildly trying to connect using it.
Try seePU++ can tell you what the most active app is, but IIRC you have to pay for that that feature. There may be others.
Click to expand...
Click to collapse
The problem still happens with WiFi disabled. On top of that it doesn't matter how long I leave it after I wake the phone up till I try to do something like launching an app. The problem is still there the first time I do anything with the phone.
I have rocket rom and sometimes when I turn on the screen the screen wont work. The physical buttons work but the screen is wont respond to touch.
Turning on and off the screen fixes this.
Very annoying.
Makes me appreciate Apple more.
CorruptedSanity said:
...snip...
Makes me appreciate Apple more.
Click to expand...
Click to collapse
Ban him!
appro77 said:
Yes, it happens on stock rom with no apps installed. I'm not totally sure what you mean by a complete hard reset. Can you please tell me how I do that? I'm willing to try anything to get rid of this problem.
Click to expand...
Click to collapse
Do a clean stock ROM with no root or anything.
Do a factory reset and erase your USB storage as well (i.e., tick the option when you're factory resetting).
Remove your microSD card.
Now, does the problem still occur? If it does, get your phone exchanged/repaired. It sounds like a hardware problem.
What you are experiencing is perfectly normal.
I'm getting the exact same issue. When the phone is not used for a long period of time, is then unlocked, opening contacts, sms or the menu takes a good 2-3 seconds.
It's really annoying and it's a delay when 'waking up' the phone.
Supposedly this issue should be fixed with Ice Cream Sandwich, so be patient and this bug should soon be gone...
kanej2006 said:
What you are experiencing is perfectly normal.
I'm getting the exact same issue. When the phone is not used for a long period of time, is then unlocked, opening contacts, sms or the menu takes a good 2-3 seconds.
It's really annoying and it's a delay when 'waking up' the phone.
Supposedly this issue should be fixed with Ice Cream Sandwich, so be patient and this bug should soon be gone...
Click to expand...
Click to collapse
Really? I haven't noticed this at all on my phone. Any specific apps I can test this on?
kanej2006 said:
What you are experiencing is perfectly normal.
I'm getting the exact same issue. When the phone is not used for a long period of time, is then unlocked, opening contacts, sms or the menu takes a good 2-3 seconds.
It's really annoying and it's a delay when 'waking up' the phone.
Supposedly this issue should be fixed with Ice Cream Sandwich, so be patient and this bug should soon be gone...
Click to expand...
Click to collapse
Same here, totally normal.
Sent from my GT-N7000 using Tapatalk
1902 said:
Same here, totally normal.
Sent from my GT-N7000 using Tapatalk
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Click to collapse
Just not getting that myself. I am not terribly patient, and generally the most I have to wait is a second for an app to respond after waking the phone, and that is not often.
Stock unrooted HK version, never seen anything like that delay, mine works instantly on waking
Sent from my GT-N7000 using Tapatalk
Same delay here. Stock ROM, and rooted.
kanej2006 said:
What you are experiencing is perfectly normal.
I'm getting the exact same issue. When the phone is not used for a long period of time, is then unlocked, opening contacts, sms or the menu takes a good 2-3 seconds.
It's really annoying and it's a delay when 'waking up' the phone.
Supposedly this issue should be fixed with Ice Cream Sandwich, so be patient and this bug should soon be gone...
Click to expand...
Click to collapse
I dare say this is not normal, the only time there is a delay in opening the dialer/contacts application is when you initially boot the device and have both of those running for the first time subsequent runs have no delay what so ever on my end ( when i still had the note )
kanej2006 said:
What you are experiencing is perfectly normal.
I'm getting the exact same issue. When the phone is not used for a long period of time, is then unlocked, opening contacts, sms or the menu takes a good 2-3 seconds.
It's really annoying and it's a delay when 'waking up' the phone.
Supposedly this issue should be fixed with Ice Cream Sandwich, so be patient and this bug should soon be gone...
Click to expand...
Click to collapse
If this is normal it's incredibly bad that Samsung would design something like this. The wake up lag is bad enough let alone this. Can't see how it can be normal though. My SGS2 didn't have it and some other users aren't seeing it. I think I'll hang out for ICS and see if it goes away before I take any further action.
Strange issue, seems it occurs for some but not all...
Once again, I unlocked the screen after 2 hours of no use, when pressing contacts, there was a 2 second delay and when attempting to call someone there was a good 2-3 decond delay...
jeromepearce said:
Just not getting that myself. I am not terribly patient, and generally the most I have to wait is a second for an app to respond after waking the phone, and that is not often.
Click to expand...
Click to collapse
Luky you :banghead:
Sent from my GT-N7000 using Tapatalk
Despite being my first Android device I have come to accept that this is normal for this OS.
Unfortunately I have become a big whiner on this forum because of this same issue.
The day before yesterday there was an update on the kies ,LA4,after updating it felt a bit faster overall but the wake up and the incredibly annoying Contacts lag is still there.
I myself am not any particular OS follower or a fanboy of any certain brand for that matter.
So I'm stuck with Android for the time being, since I don't like both iTunes and izunes dependency, besides no big screens there.
However I suspect that this is an Android thing, as far as I know Android is based on Java and Java is known to be laggy,so until a very powerful CPU is available for mobiles, for me its either live with it or Leave it !! and since there is no alternative for now will wait and see how good ICS does and decide accordingly.
I'm on stock ROM and unrooted.
The Note seems to do this once or twice but when a program/app has been opened once it usually reopens them instantly.
This morning when turning on my Note for the first time, there was a few second delay when attempting to call someone, another delay when opening contacts and another slight delay when viewing sms messages.
However, the second time I attempy to open something it's usually immediately.
There should not be ANY delay when opening programs/apps and Ice Cream Sandwich should fix this wake up issue which some users such as myself am experiencing.
It's a shame, really since I'm getting no other lag/delay. The phone is super fast in every possible way, only sometimes it's a little slow at waking up!!
My Note has started crashing regurlaly, I have had it since release and have a lot of software on it. I am not sure when it started happening but it is definatley getting worse as time goes on.
Is there any log file or event browser that can be installed to tell me what is causing the problem?
When I say crashing I mean literally crashing dead not a force close. I either find it in my pocket turned off and then have to hold the power button for an age to turn it on or sometimes it is sat on the desk and I suddenly hear the noise it makes when it re boots.
Any suggestions for finding out what the problem is that don't involve uninstalling software until the problem goes away?!
Thanks
Have you tried better battery stats? It gives a list of processes that have been running.
Definitely strange - do you have an anti-virus program you can run to see if it can help?
That sounds like a Sod (Sleep of Death) issue that's been reported many times b0t with no definitive solution of yet..
Some said changing modem helped, others with changing kernel or even ROM but no consistent solution across all users
Try to fix permissions through advenced menu in recovery but am afraid there is not much I can help with
wingnutLP said:
My Note has started crashing regurlaly, I have had it since release and have a lot of software on it. I am not sure when it started happening but it is definatley getting worse as time goes on.
Is there any log file or event browser that can be installed to tell me what is causing the problem?
When I say crashing I mean literally crashing dead not a force close. I either find it in my pocket turned off and then have to hold the power button for an age to turn it on or sometimes it is sat on the desk and I suddenly hear the noise it makes when it re boots.
Any suggestions for finding out what the problem is that don't involve uninstalling software until the problem goes away?!
Thanks
Click to expand...
Click to collapse
Omfg, I don't think your alone cause I have the exact problems at times when the note just freezes up and you have to manually boot up...lets hope the upcoming pics update will solve this ongoing problem... I'm getting this about 3-4 times a week
Sent from my GT-N7000 using XDA
it is starting to make the phone a liability as I keep finding it turned off in my pocket!
Is there no software that will produce a crash log of some sort?
wingnutLP said:
it is starting to make the phone a liability as I keep finding it turned off in my pocket!
Is there no software that will produce a crash log of some sort?
Click to expand...
Click to collapse
I hope there is...
Sent from my GT-N7000 using XDA
this is driving me nuts. The phone is unusable.... is there no possible solution??
At this point I will try anything. It crashed during the night on Thursday, didn't restart and so there was no alarm and I was late for work!
Please post your current configuration Kernel, Anti Virus program if any, undervolting, overclocking ?
By any chance are you using easy task killer... if you are just change the auto optimize to nothing - I did that and it stopped sleeping...if your problem is persisting then you could just do a factory reset and use default settings...
Sent from my GT-N7000 using XDA
My note recently started crashing as well, whenever i turn on my mobile data plan or the wifi it will crash right away
However this is ironic because when ever i put my mobile in charging mood than i have no problems at all.
So im thinking ,is this the battery problem or the software problem?
mumuxy said:
My note recently started crashing as well, whenever i turn on my mobile data plan or the wifi it will crash right away
However this is ironic because when ever i put my mobile in charging mood than i have no problems at all.
So im thinking ,is this the battery problem or the software problem?
Click to expand...
Click to collapse
battery problem.Try to see what is the output of ur battery in full charge by messure it with electric potension meter (sry for bad english).
If the meter say less than 1850mAh in full charge than u need a new battery.
Hi all,
Got a new Note 8 (upgrade from Note 3) about a week ago and it was working fine, everything running stock etc. However today my AoD just stopped functioning when the screen goes off completely. I've checked the settings and nothing has been changed - all default and on. Battery saving off, etc. I even tried a hard reset as I hadn't done too much with it in the past week.
Still, nothing, even immediately after the reset and no apps installed. Are bugs with AoD just common right now with this device or something? I recall seeing a bunch of complaints about edge lighting not working either and just wondering if Samsung totally dropped the ball while focusing on Oreo or something.
So far, I have not seen others with the issue you are stating, try safe mode, just to corroborate that anything is conflicting your AOD
winol said:
So far, I have not seen others with the issue you are stating, try safe mode, just to corroborate that anything is conflicting your AOD
Click to expand...
Click to collapse
Just gave it a shot - nope, nothing still.
nostos156 said:
Just gave it a shot - nope, nothing still.
Click to expand...
Click to collapse
Haha, I'm retarded.
Guess what time it is? Did NOT realise that it ran on a timer by default.
Ok, lol, the good thing is, all ok for you now!
I am having the same issue. How did you resolve this.
As title, Do Not Disturb keeps turning itself on. Not matter what I do. I turned off all scheduling but still it keeps happening. It's driving me mad and spoiling a good phone. I searched around but cannot find any solution. It was suggested that Android Wear watch could be responsible but I turned the watch off and it still happens
I'm not accidentally pressing the shortcut either as I thought of that
Is this happening to anyone else? Any ideas? Could an app being doing it?
Thanks
pd555 said:
As title, Do Not Disturb keeps turning itself on. Not matter what I do. I turned off all scheduling but still it keeps happening. It's driving me mad and spoiling a good phone. I searched around but cannot find any solution. It was suggested that Android Wear watch could be responsible but I turned the watch off and it still happens
I'm not accidentally pressing the shortcut either as I thought of that
Is this happening to anyone else? Any ideas? Could an app being doing it?
Thanks
Click to expand...
Click to collapse
Had a similar problem on my old Nexus 5 - turned out to be a stuck volume down button.
krs360 said:
Had a similar problem on my old Nexus 5 - turned out to be a stuck volume down button.
Click to expand...
Click to collapse
don't think it is that but I will try it out of the case for a while to check it is nothing like that
it's definitely not the phone case or stuck button. it still happens intermittently. I'm stumped
Is there anyway to switch on some logging or something so I can try and find the cause?
Hey, did you find a solution to this?
I'm having this issue with my Mate 10 Pro and it means I miss several calls!
i have the same problem with p20pro....3 hard reset and always the same before 3 days, at the same time problems with play store
+1
Except it's in the P20Lite
No buttons stuck.
Suspecting a hardware problem.
My audio speaker is a bit problematic. Sometimes the speaker doesn't work, and I have to 'bend' the phone a bit to make a speaker connection..
It sucks because I've missed some important calls