phone randomly shuts down - HTC Vivid, Raider, Velocity

i had replaced the digitizer on my vivid recently and now it would shut down randomly and even when i turn it on it would stay on for 10 second to 2 minutes and would shut down and this cycle continues until the phone "decides" to stay on. This only happens when the phone is not charging, when the phone is charging it never shuts down. Sometimes the percentage of the battery will jump for example: it could be at 60% then it shut down and when i turn it back on it would be at like 40% and it would shut down and when i turn it on again it would jump to like 56%.
Thanks in advance for any help
edit: when i had to take the digitizer from the screen i destroyed the tape sticking them together, im just sticking them together now with normal tape i had order adhesive strip to fix that. I also forgot to take the plastic off from the digitizer side that goes infront of the lcd screen. i dont think any apps is causing this.. i use to think battery is problem but now think otherwise..it doesnt shut down when my sim isn't inside.. only testing this now not 100% sure
edit:everything seem to working except for flash photography without the sim card. also when making phone call the screen keep going dark maybe a sensor is covered

Related

AT&T Tilt broken screen

My sister's boyfriend gave me his Tilt because he bought a Blackberry. Long story, he broke the first Tilt, they replaced it for him and he broke it again and he was told it would cost $500 to repair... so he bought the new phone and gave me the Tilt for free. So here's the deal: it will charge and turn on.. but only stays on for a few seconds. The LCD is cracked... pretty obvious. However, I was wondering if there was another problem since the phone won't stay on or if it's typical for it to turn off with just a broken screen. This is basically the sequence of events:
Hit the power button, a green LED on the left of the ear piece lights up and the phone vibrates for a second.
The screen then lights up but doesn't display anything obviously... other then the black liquid and white back lighting.
The screen stays on for about 15 seconds, shuts off, the keyboard lights up for a VERY quick second and then that's it... nothing else.
I'm wondering if I should try and find a replacement screen or if there is something else wrong with it. I saw the screen on phoneystore.com a while back but the site has said it's down for maintenance every other time I checked.
Other Info - I took the back cover off and above and slightly to the right of the camera is a black dot that says "VOID".
Any help is appreciated.
Thanks.
Normally you only get the vibrate if you are turning on from the completely off position.
From the completely off position you have to long press the on/off button - is this what you are doing?
In any case, it's difficult to tell if there are any other problems. You could try tracking down on this site, one of thoses applications that lets you see / control the device from your PC.
That $500 figure is I assume for someone to do the repair for you, 'osc the screen would not cost anything like that.
Mike
Also that "void" dot you see I think is just over a screw and if you go inside your tilt you'd have to poke through that and it would void your warranty. So thats not because the screen is broken.
well, i don't have to hold it long before the green LED comes on and the phone vibrates... then the screen shuts off and i have to turn it back on again. it doesn't seem like it's staying on.
the $500 was from AT&T to have them fix it... so yes.
and thanks for the reply on the "VOID" - i thought it maybe had something to do with water damage or the cracked screen.
Have you tried turning it on with the wall charger plugged in? I thought I had seen my sons just shut down like that when his battery was pretty much dead and I was trying to turn it on.
Well, i was bored waiting for work this morning so i decided to put the SIM from my phone into the Tilt... I turned it on with my SIM in and it stayed on for longer... then I heard a little tick and kind of "whooosh" sound which I'm assuming is the start-up sound. Then nothing for a few seconds... then there is this "kerplunk" noise.. then the amber LED on the left of the ear piece starts flashing and then the phone starts vibrating and making a high pitch ring... the vibrating seems to be in a patter. Then I hear what sounds like it may be a shutdown noise and the phone is off again. However, the back light on the screen remained on the entire time. It might that with the SIM in it works, but the battery is dead so it turns right off? I have the wall charger here somewhere so I will have to try that after work. I will let you know the results.
most likely the sounds that your hearing are just an alarm clock going off. my guess is that the screen is the only thing that is really damaged. you can look online at ebay and get replacement screens with the tools necessary to replace the screen for under 100 bucks. i think that would be a good deal for you... keep us updated on the status
if possible if you are going to replace the screen from ebay you should take piectures. it would make a very nice guide for the noobs
yeah... i will definitely take pictures when i do it. i hope it's just the screen. i don't know why it won't stay on tho... i'm still trying to find the charger for it. i don't remember where i put it. i will keep you posted tho.
You can charge it with any USB mini type B lead plugged into a PC. You probably have one somewhere for a camera or other phone.
Don't be fooled by the shape of the socket on the bottom of the phone, it still fits.
mikechannon - do you know the name of any of these apps? i'm not able to find anything..
good news tho.. the phone now stays on and i am able to receive phone calls. i found a screen w/ tools for $70 shipped on e-bay. i want to try what you mentioned mike, hook it up to the pc. i just want to make sure everything seems okay before i buy a screen.
try my mobiler
okay... so i put the new LCD in and it works.. to an extent. it displays the at&t splash screen, then the 3G animation, then gets to the windows mobile 6.0 splash screen and it hangs there for a few seconds then shuts off. i thought maybe it needed a new battery because it wouldn't stay on before so i ran to the store and got one and it's charging now. i'm going to wait a few hours and try again...
when i try and turn the phone on when it's plugged into the charger it seems to hang on the at&t screen... this doesn't seem normal.
also, when it's not plugged in and goes through the screens, on the at&T screen it looks like it's showing RGB values or something in red text in the bottom right corner of the screen. is this normal?
Sorry, did not see your 3/22/08 post.
The RGD values in RED are normal (info about radio version etc) if you are starting from the off position or have just done a soft reset.
I'm not sure why it is hanging at the point it does. I am assuming you have done a hard reset? (you may have said - but I have not read back all the posts)
Mike
nope... no hard reset.
when i turn it on while it's plugged in the amber LED on the ear piece goes out for a minute, the AT&T screen comes up then a few seconds later the amber LED comes back on and it just stays there.
i was able to get it to get past the windows mobile 6.0 splash screen but it says 6 new notifications/alarms, then starts buzzing and ringing and turns off. one time it said battery was critically low or something. i want to assume that it is charging because the amber LED comes on.. but who knows. i would hate to have to give up at this point.
jbradt said:
nope... no hard reset.
when i turn it on while it's plugged in the amber LED on the ear piece goes out for a minute, the AT&T screen comes up then a few seconds later the amber LED comes back on and it just stays there.
i was able to get it to get past the windows mobile 6.0 splash screen but it says 6 new notifications/alarms, then starts buzzing and ringing and turns off. one time it said battery was critically low or something. i want to assume that it is charging because the amber LED comes on.. but who knows. i would hate to have to give up at this point.
Click to expand...
Click to collapse
Actually that all sounds pretty normal. Yes expect to get a whole bunch of notifications that have accumulated and never been cancelled. When they come up try to cancel them quickly - just choose dismiss. Don't be surprised if there are so many that it crashes the device and you have to re-start possibly several times until eventually you get past all those notifications!! This also happens when you restore a backup - I have seen my device go absolutely bananas with many many notifications and a crash is not unexpected.
If the battery is not charged give it a good hour of charging before trying again. One thing that puzzles me is that if you have the amber light that shows charging (good) then why does it give you a message saying battery low?? Normally you will never get that notification whilst on charge.
Mike
mike,
thanks for the replies. i was able to dismiss a few of them earlier and then the battery message came up and the phone turned off. it wasn't plugged in at the time. however, i left for the day and left it plugged in for probably 7 hours or more...turned completely off...and i came home and it got past the windows splash screen again and then said the main battery was critically low and turned off. can't get it to stay on now. i'm lost...
it seems like my only other option is to try a new charger.. but if the LED comes on it would seem as though it is working. i checked all of the contacts where the battery goes and like i said earlier, i bought a new battery this morning. i really don't want to take it apart again. while it was apart i did my best to clean the any dust or other build-up. i guess i could try and charge it on the computer.
my phone does the same thing I accidently dunked about an inch of it the top of the phone into a cup, thought it was ok after i let it dry off and it would boot up but I still can't get the phone to really charge, the orange light will go on but the battery never charges and I used to get the red critical battery warning. Ive tried a bunch of different chargers but still nothing just gets to the second splash screen in duttys rom and turns off now. Hopefully you can get your up though, just wish i could get 30 minutes of battery to get it back to stock rom and everything so i could send it back as the bottom never got wet and the water check under the battery is still white.
Mmmm. Well sounds like there is a hardware charging problem. Pity you don't have one of those chargers where you can dock a spare battery to charge it up. It would be a hassle though if that's the only way to charge the battery. There are ways to charge the battery by wiring the battery directly to a set of AA batteries or a charger, but that would not solve the problem in the long run.
There are companies that will replace the USB connection on the M/board but that would be to assume that is where the fault is - and I'm not convinced it is. The fact that the orange charge LED comes on suggests the USB connection may be ok and that it may be the battery connection block that has a broken connection. This is not easy to repair if at all. I have seen one reported case where that block with the gold connectors had broken connections and a repair company could not resolder all the connections.
One thing to try regarding the battery connector block. With the luck of the Gods it might just be that one or more pins is not making a good batter contact. Try cleaning the pins and battery contacts. (A bit of a forlorn hope though)
Mike
well, good news!
i left it plugged into the computer all night and turned it on this morning and it went through all of the alarms... i dismissed them all. it then stayed on!!! so i went to the system settings and looked at the battery life and it said it was at 100%. perhaps it was the charger... which would be odd. now when it's plugged into the PC the amber LED comes on for a second then switches to green. i'm going to try and use it for the day and make sure i can turn it on and off without any problems. the AT&T store is closed here today so i'll have to get a charger one day during the week. i will post back at the end of the day.

Hd7 randomly wont wake up

I have an hd7 tmous, and this problem has persisted on the original rom, and the official nodo, both locked and unlocked. Phone will work fine, run it all day, then while I'm at work, phone in my back pocket, it won't wake up with any button, and I have to pull the battery. Only when its in my back pocket. Sometimes takes 5 minutes, sometimes a few hours. Front pocket takes more time. Any ideas? I thought about trying another radio. I have search xda and the net and can't find a solution. Got it used and have no warranty. Any help is greatly appreciated. Thanks.
Also, on my days off, and the phone never goes in my pocket, no freezing. How odd. Sometimes its really warm, almost hot.....
I've had a similar problem but only when its been on charge a few hours. the lil green battery light stays lit but the phone wont respond unless I do a battery pull
Hmmm. Now that you mention it, every time it has done it, it was about 80+ % charged. Never done it on half charge. The green led that you mentioned doesn't behave as you said, but you gave me an idea- battery maybe? Gets hot, only does it when mostly charged, it makes sense.
I recreated the problem. Putting a fair amount of pressure on the bottom of the phone, just below the battery cover causes the screen to dim, keeps dimming, then the phone is off. Seems like a short. Gonna take it apart when I get home. Fun times, lmao.
SOLVED
I was right, it was a short. After a little process of elimination, I narrowed it down to the protector shield/heat sink that the SIM card/sd card cluster rest on. I pushed on the SIM card bracket, and it dies. I unplugged the cluster, left it on, same result. Removed the cluster and the shield it is stuck to (by adhesive), and it didn't die. Increased the pressure until my screen made funny colors, still didn't die. There is a heat sink pad and some amber "tape" that are on the underside of the shield, centralized around the CPU. The area I pressed on was on the opposite side of the cluster though. And, oddly, there was no protective amber "tape" on that area. I cut a piece of clear packing tape, made it just the right size to cover the area, and not overlap the amber side. I put the shield back together and the problem is gone. Turns out that when my phone was in my back pocket and I bent down for something, it would put pressure on the bottom of my phone and short it out. Considering the area of the short, I feel very lucky that my phone is still kicking. I am posting this to help anyone who might have a similar problem. I hope this helps. Easy to take apart, unlike the hd2
Thanks, xda, for without you and your awesome gathering of people, i would be lost...... And bored.

[Troubleshooting] HTC One M7 dropped in water, keeps restarting

Well I dropped my HTC one in the water, I quickly removed it, turned it off, dried it off and stuck it in a bag of rice. After about a hour it started restarting itself, only to the android boot screen then turns back off, approximately on for 3 seconds. I have tried holding the power button and the volume down to get to boot screen, I have selected all options but the phone turns back off before anything is actually done.
I left it to die overnight and waited a extra day before trying to charge it. After a minute of being plugged in the same bootloop occurs, I believe something is be shorted causing it to restart. What should I do? I would have to open the phone I assume.
Thanks in advance for any advice.
RuffRyder93 said:
Well I dropped my HTC one in the water, I quickly removed it, turned it off, dried it off and stuck it in a bag of rice. After about a hour it started restarting itself, only to the android boot screen then turns back off, approximately on for 3 seconds. I have tried holding the power button and the volume down to get to boot screen, I have selected all options but the phone turns back off before anything is actually done.
I left it to die overnight and waited a extra day before trying to charge it. After a minute of being plugged in the same bootloop occurs, I believe something is be shorted causing it to restart. What should I do? I would have to open the phone I assume.
Thanks in advance for any advice.
Click to expand...
Click to collapse
power plus volume up shuts the phone off
leave it in Rice 1 week
clsA said:
power plus volume up shuts the phone off
leave it in Rice 1 week
Click to expand...
Click to collapse
I didn't respond because I wanted to test out your theory and report back after. The battery was already depleted so I didnt have to power down. I did leave it in rice for a week or so, put the phone on charge and it seems the same problem is occurring somehow. Not sure what happened to cause it, it must be getting shorted out somehow but after a week I would think it should be fine. Not sure what to do now, I may take it to a repair person but don't want to pay much money to get it fixed when the phones not worth as much anymore.

Charging loop overnight? Screen may be damaged.

Hi everyone, yesterday I used NeMa's battery calibration to reset the batterystats on my Xperia Z3 Compact running the latest Cyanogenmod. I had done it when the phone was charged at 100% and noticed that the battery instantly dipped to 99% afterwards. I took note but I wasn't worried at the time. Last night I left the phone on its charging dock and slept for about 5 hours and 30 minutes. When I woke up I picked up the phone and noticed it was hot. The screen was fine at the time so I checked the battery percentage, saying it was stuck at 99% which leaves me to believe that the battery was stuck in a charging loop from a bad calibration. I texted someone and also noticed that the Swype keyboard was laggy and unresponsive, but with my lock password, etc. it seemed to be fine.
I powered the phone down and slowly tried to dissipate heat with warm water and later colder water. When I tried to power the phone on, it had shown normal booting until the end when the screen gave out. Currently, it will show normal LED lights up top and calls will still register, but the screen is dark and doesn't seem to have promising digitizer input because I can't answer the call even though I know where to touch the screen to answer it.
Has this happened to anyone? This is my first encounter dealing with this. Any fixes (screen response or proper calibration), or would I just have to get it repaired?
Hello, check this things out
only 2 ways to find out if the screen is working or not working at all
a) a very dark place... start the phone.. maybe the screen is not iluminted proprey ! and maybe the screen is visible ...but very limited.
b) buy a mhl to hdmi cable.. to connect from phone to a smartv.
And see if the touch respons.. if yes the only the screen i out.. if not the screen +touch is out ( dead)
Yeah the screen and digitizer are fried. I'm going to try and return it to the seller stating a defective battery. Has this happened to anyone else? I just need to know if there are any fixes to this if I were to get the same phone.
FactionsOfArt said:
Yeah the screen and digitizer are fried. I'm going to try and return it to the seller stating a defective battery. Has this happened to anyone else? I just need to know if there are any fixes to this if I were to get the same phone.
Click to expand...
Click to collapse
Poor seller, you blew up your phone with bad software and water and you want someone else to pay for it.
FactionsOfArt said:
Hi everyone, yesterday I used NeMa's battery calibration to reset the batterystats on my Xperia Z3 Compact running the latest Cyanogenmod. I had done it when the phone was charged at 100% and noticed that the battery instantly dipped to 99% afterwards. I took note but I wasn't worried at the time. Last night I left the phone on its charging dock and slept for about 5 hours and 30 minutes. When I woke up I picked up the phone and noticed it was hot. The screen was fine at the time so I checked the battery percentage, saying it was stuck at 99% which leaves me to believe that the battery was stuck in a charging loop from a bad calibration. I texted someone and also noticed that the Swype keyboard was laggy and unresponsive, but with my lock password, etc. it seemed to be fine.
I powered the phone down and slowly tried to dissipate heat with warm water and later colder water. When I tried to power the phone on, it had shown normal booting until the end when the screen gave out. Currently, it will show normal LED lights up top and calls will still register, but the screen is dark and doesn't seem to have promising digitizer input because I can't answer the call even though I know where to touch the screen to answer it.
Has this happened to anyone? This is my first encounter dealing with this. Any fixes (screen response or proper calibration), or would I just have to get it repaired?
Click to expand...
Click to collapse
This: water

top part of phone get hot after screen replacement

Hello
My screen cracked so I ordered a new on ebay. However after I have put the phone back in its shell the top part gets pretty hot. I opened it and started it without the aluminum shell to test and there were no heat? Anyone know what it might be?
Thanks In advance!
That isn't likely to be the screen. My phone gets warm too. About 4 days ago out of nowhere I noticed the upper part of the screen feeling warm, it turns out my phone had stopped sleeping properly and Google services had resumed chomping on my battery when the screen was off.
Tho when i don't keep it in the aluminium case it's not warm at all, turned on and I have logged on my simcard/wifi. I have left it on outside of the case for 1 hour and it don't get warm at all. However in the case it gets super hot as soon as it boots and then after 15-25m it turns off probably because it's too hot
Happened the same last night with me.
Put a download and slept, and in the morning it was all drained of battery and it showed that it shut down after minutes after I slept with 90%battery.
It was weird. Had to keep pressing power button for 40 sec approx for the phone to turn on.
It's working fine now though
did anyone of you even read my post? I said after a screenreplacement. It didn't just happened randomly. however i fixed it. I removed the camera and the earspeaker and reinstalled them used some alcohol on the contact points on the case and the earspeaker and it seemed to fix it if anyone has this problem later down the road
Hi jullleee, I have the same problem as u after I replaced the screen. The phone getting too hot on the top (one plus 3). On charge it becomes more hot and faster on very high temperature than without charging. Also the battery dont charge . Why did u reconnect the ear speaker and the camera ? Thank you in advance
DestinyisGone said:
Hi jullleee, I have the same problem as u after I replaced the screen. The phone getting too hot on the top (one plus 3). On charge it becomes more hot and faster on very high temperature than without charging. Also the battery dont charge . Why did u reconnect the ear speaker and the camera ? Thank you in advance
Click to expand...
Click to collapse
For anyone coming across this thread I just had the same problem when replacing my Oneplus 3 screen. It seemed to work, and I plugged it in, but it said "battery too low charge for a while", then I got the 0% and seemed to charge and then restart, and then be back at 0% and be stuck in this boot / charging loop. My battery had died hard when my screen died so I thought maybe it just needed to charge for a while, but the top half of the phone got very hot.
So I took it apart again and it turns out the issue for me was with the top ribbon cables that cross the battery. Where they connect to the main board was very tight and it was difficult to get both of them in place properly. Usually they kind of overlapped and one stuck up slightly. It was fixing their placement before bolting down their cover that fixed this issue for me.
Edit: Never mind. Still searching for my issue. Taking the back case off will let it work normally but whenever i snap it on it goes back into this charging loop, I still suspect it's an issue with these two cables and the case is putting pressure in the wrong spot or something but I'm not really sure yet.
I had the same problem, the issue was the fact that i plugged the ribbon cable the other way around.

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