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T-Mobile uk SIM problem

My Kaiser has refused to recognise my T_Mobile uk sim card. The T-mobile card works well with any other phone. My kaiser also works well with other sim cards from 3, orange and vodafone. My kaiser was unlocked last month. Pls help. T-Mobile has accepted to change the card for £10.

Did it used to work?
We upgraded a number to a number of Kaisers some months back - kept the existing SIM cards that we had been using. All was fine but then when one Kaiser died, we got a replacement and the SIM card which was working fine (and was by now probably two+ years old) in the now dead Kaiser, refused to work in the new one. Worked fine in other phones.
Took it in to a T-Mobile shop and they replaced the SIM card - all then fine.
Hope that helps.

Sounds like it's an old T-Mobile sim card. If so, get it swapped. Should sort your problem. If not, then I don't know what to suggest. Have you tried another T-Mobile sim?

Happened to me when I got a T-Mobile PAYG SIM last week to trial for data coverage.
Popped SIM in and worked well.
I then tried a Vodafone Sim and that was ok.
When I put the T-Mobile SIM back in - I got the message "no SIM found"
Tried Orange and Vodafone and they both gave the same message !
I was not convinced the SIM'S were making good contact - there seemed too much movement under the flimsy metal crossbar.
The solution to get the T-Mobile and other SIM's working was to insert a small piece of paper on top the SIM as you slide it under the metal crossbar.
This puts a little bit of extra padding on top of the SIM to help make decent contact.
I suppose the paper could be put on top of the crossbar instead to achieve the same effect but have not tried this.
r
Andrew

joe mboule said:
My Kaiser has refused to recognise my T_Mobile uk sim card. The T-mobile card works well with any other phone. My kaiser also works well with other sim cards from 3, orange and vodafone. My kaiser was unlocked last month. Pls help. T-Mobile has accepted to change the card for £10.
Click to expand...
Click to collapse
Have you tried my possible solution ?
r
Andrew

is it possible / room enough to use a dual sim ?

i like to know if there is room enough above the sim to use a duosim from duosim.xcom ?

Anyone an idea?

come on , is there any room to place a dual sim ?

Oh, wow. That stuff looks cool. Now I'm curious too.

Yes, there should be room enough.

So, I've tried it and yes it fits but it doesn't work.
The TD has 8 connections to the SIM card and the Magic Sim (www.dual-sim.nl, 16th cut version) has 6 connections. It is 16th gen card which they propose to use for smartphones....
It works on my old Nokia 6021. This phone has 6 connections to the SIM Card.
The cutted SIM Card doesn't work anymore on the TD so I have to purchase a new one. I have sent a mail to dual-sim.nl. I will post the outcome.

number of contacts is irrelevant. Only 6 contacts are used for sim cards, the last 2 are RFU (reserved for future use).
If i read you right, after you cut up your sim card it doesnt work anymore? even directly in the phone without the dual sim? If thats the case your broke your sim while cutting it. The dual sim may or may not work still.

The cutted SIM doesn't work in the TD but does work in the Nokia 6021.
The Magic Sim doesn't work in the TD but does work in the Nokia 6021.
So, my assumption was that the cut is the reason that the SIM card doesn't work anymore on the TD. Strange that it still works in the 6021??

No, there is an incompatability between the magic sim and the touch diamond it sounds like. Only 6 contacts on the sim are used, the last two do nothing.
So if it works fine in your 6021 and not the TD, then its the magic sim that has the problem.
What error do you receive? no sim/insert sim?

SIM card is seen, Magic Sim program is available in teh TD but it doesn't register to the network.

geraldkw said:
SIM card is seen, Magic Sim program is available in teh TD but it doesn't register to the network.
Click to expand...
Click to collapse
Hmm thats really strange. What happens when you manually register?

It lists the available networks. KPN (my provider) in one of the them. If I try to connect to this netwerk the same thing occurs: can't register... I can try another network (roaming)?

Hmm that means the IMSI is not being passed corectly.
Sounds like a bug with the multisim itself. Another brand might work.

Not all new USIM cards works fine.
Put your phone on GSM mode instead of WCDMA or Auto.
Then the Dualsim works fine.

someone1234 said:
Hmm that means the IMSI is not being passed corectly.
Sounds like a bug with the multisim itself. Another brand might work.
Click to expand...
Click to collapse
Due to your questions I tried it again and came to the conclusion that the cutted SIM card didn't work in the TD because it didn't contacted completely. I also saw a different kind of slide for the Magic Sim which leads to a better contact of the Magic Sim to the TD and now everythong works!!
Thanks someone1234 for taking the effort ask further

geraldkw said:
Thanks someone1234 for taking the effort ask further
Click to expand...
Click to collapse
Thats great! no problem.

Does the Dual-sim 16th gen. non-cut version also fit into the TD?
I don't think my employer will appreciate it if I would cut my KPN sim-card of my company phone...

anyone tried the 20th gen dual sim adapters yet?

Diamond wont receognise sim card

i have a problem with my diamond. It only reads my sim card, wont read any other sim card that is inserted. It was originally using XOR morna rom, done a new flash and still same problem. Re-flashed with a original HTC rom, but still same problem. I some how think its not a software problem as it has been flashed/hard-reset numerous times.
Any one know what problem can be or if anyone has same problem, with solution
thanks
kerim

Mmmm...
When you say it only reads 'your' SIM card, do you mean it's SIM locked. If you're on vodafone for instance, and you put another vodafone SIM in, does it recognise that? Or do you mean it won't allow any other SIM at all... even if the network's the same?
If it's the first option, your device is obviously SIM locked, if it's the second option, have you installed any security software like Ultimate Theft Alert, or similar, which will also block any other SIMs??

its not sim locked, it was an unbranded phone when i first got it. I am on three and have tried 3 different other three sim cards and also a vodaphone simcard, non of them work.
Its like there is no sim card at all. Im starting to thinbk its a hardware problem not software as i have flashed it few times now with different roms

any ideas, i need to get this working urgently

Mmmm...
Definitely sounds like a hardware issue to me. It's probably time to send it away

Hey Kerm when you put the sim cards does it ask you for for the pin??? or what you could do is see if you can try to clean the sim contact in your phone or run a eraser over the sim card contact and see if there is a difference

had a problem with an unreadable sim-card a few months ago as well; A new sim-card solved my problem... But since you are having trouble with 3 different cards, it might be a hardware problem in your case indeed.

doesnt ask for any pins, as soon as the phone starts up with another sim card inserted, it says no sim card. When it starts up with mu simcard inserted, phone function runs as normal, i can see reception bars etc

I had the same problem when i received my diamond. Tried several sim cards but none was recognized.
I received a new phone because it was a hardware failure.

Sounds like mu has a way of making a new kinda sim lock that only works with there phones ,I would digg a lil deeper and make sure its not a sim lock on your phone

what do you mean by MU, couldnt make it out. How can i find out about if its been sim locked

Sim card problem

Hello,
I currently have a Nano sim card and the Xperia Z doesn't seem to recognize it when I've fit it with the Nano to Micro sim adapter. Has anyone had success with the Nano to Micro adapter or does the Xperia Z only "recognize" true Micro sim cards?

My partner has the same phone as myself XZ she has the nano SIM working in her XZ it was fiddle getting the simcard in as the XZ has tray itself so I can't see reasons why you have these issues tbh I cut the simcard myself as she wanted the iPhone 5 till I got my upgrade she wanted this XZ now stuck with 3 contracts but hey hope this helps.. Just make sure it's all aligned up and it's inserted with SIM contacts facing down..
Sent from my C6603 using xda premium

charvin96 said:
Hello,
I currently have a Nano sim card and the Xperia Z doesn't seem to recognize it when I've fit it with the Nano to Micro sim adapter. Has anyone had success with the Nano to Micro adapter or does the Xperia Z only "recognize" true Micro sim cards?
Click to expand...
Click to collapse
I have a nano sim with micro sim adaptor, works fine, just make sure you have the sim inserted correctly and up the right way.

I can't for the life of me figure out what this network problem is. I'm with Bell Canada and the sim card is not cooperating - haven't been able to get service and I inserted the sim card with the adaptor properly because it recognizes the phone number I have. Going to try buying a Micro sim tomorrow and see if that works, if not, this phone might have to go back :crying:

charvin96 said:
I can't for the life of me figure out what this network problem is. I'm with Bell Canada and the sim card is not cooperating - haven't been able to get service and I inserted the sim card with the adaptor properly because it recognizes the phone number I have. Going to try buying a Micro sim tomorrow and see if that works, if not, this phone might have to go back :crying:
Click to expand...
Click to collapse
So what is your problem exactly? Can you make phone calls? Can you recieve phone calls? Is data not working?...
Anyway try this. Go into settings, then more under data usage, then mobile network settings, Access point names, do you have any listed here? If not go into network operators, should force the phone to search and list ALL the available networks, all the ones with the NO symbol will be other neworks you can't use on that SIM. Now select your appropriate option. Make sure data is enabled.

Data is enabled but I have the red exclamation point in the top left of the status bar indicating no service - can't make calls, no data, not able to browse the internet, etc. All the normal things you would expect to do with data, of course, I can still go on Wifi and such.
My network doesn't seem to be showing up when it searches for service providers, all I see is 2G/3G EXT under my available networks.
danw_oz said:
So what is your problem exactly? Can you make phone calls? Can you recieve phone calls? Is data not working?...
Anyway try this. Go into settings, then more under data usage, then mobile network settings, Access point names, do you have any listed here? If not go into network operators, should force the phone to search and list ALL the available networks, all the ones with the NO symbol will be other neworks you can't use on that SIM. Now select your appropriate option. Make sure data is enabled.
Click to expand...
Click to collapse

Maybe your provider is not sending out APN's/connection settings for this phone, or has the sending of APN's/connections locked down to known devices for their network, would pay to ask them first before you purchase another SIM etc.

xperia z no service
i have quite similar problem too. my problem is, i often got no service when i am outside my home. whenever i was in my home, the connection network is excellent. but when i went outside home like going to work, i got no service at all.
the only way i tried to get the connection back is by trying to call someone, then the network will be present about a couple of seconds and then no service at all.
please help me, i can make phone call when i am at home but i couldnt receive any phone call when i am outside. i am the opinion that the service provider cut my sim card wrongly. could it be the problem?
thanks in advance.

Hi Everyone,
I have purchased my Xperiz Z 'C6602' in the start of this year (2014). Yesterday, I faced a problem that my mobile was showing no Sim card detection. I have restarted my mobile many times, open the Sim slot and again placed it corrected but the problem persists. I have reset my mobile, check the aeroplane mode but all is well. I am wondering that how this happened because my mobile was working great. I used it at night very well and then after some hours at morning the mobile showed no network connection (detect no Sim) while the Sim was in the Sim Slot.
Please tell me the solution of this problem. Thanks

problems with 3 in 1 sim cards- solved
Had problems with my new Consumer Cellular card in a 6 month old LG phone (takes full size card) and a 1 year old Samsung 3 mini (takes mid sized card).
The original card they sent me was a 2 in 1 card and worked fine in both. When I had my number transfered from my original carrier they sent me a new card which was 3 in 1. It initially worked but then stopped in both within a couple of hours. They sent me new 3 in 1 card- same problem.
I read on line to put a piece of paper about the thickness of a manila folder between the top of the card and the metal bracket to apply more force to the contacts- worked fine in BOTH phones.
Why? Because the nano section of the SIM is thinner than the other two sections. To make matters worse, the side with the contacts is recessed into the card instead of flush to the face of the card. When it is placed in a non-nano phone, there is insufficient force on the electrical contacts.
Hope this helps someone.

dcm0123 said:
Had problems with my new Consumer Cellular card in a 6 month old LG phone (takes full size card) and a 1 year old Samsung 3 mini (takes mid sized card).
The original card they sent me was a 2 in 1 card and worked fine in both. When I had my number transfered from my original carrier they sent me a new card which was 3 in 1. It initially worked but then stopped in both within a couple of hours. They sent me new 3 in 1 card- same problem.
I read on line to put a piece of paper about the thickness of a manila folder between the top of the card and the metal bracket to apply more force to the contacts- worked fine in BOTH phones.
Why? Because the nano section of the SIM is thinner than the other two sections. To make matters worse, the side with the contacts is recessed into the card instead of flush to the face of the card. When it is placed in a non-nano phone, there is insufficient force on the electrical contacts.
Hope this helps someone.
Click to expand...
Click to collapse
Was looking up ways to get the sim card tray FIXED.. Brilliant solution, indeed. Paper ROCKS>> Once I put a few pieces of paper between the sim card and the tray, the sim is detected. Thanks a ton for sharing the simple and effective solution!!

Please help, No Sim Card/Emergency Calls only

Any advice would be greatly appreciated. I have searched and could not find an answer to my issue. I purchased a T-mobile variant Galaxy S6 it was stuck on the Samsung logo but I only paid $100 so I figured worst case scenario sell it for parts. I managed to get it to boot everything works except cellular service. If I remove the Sim it says "Sim Card Removed" Restart. After restart it goes immediately to No Sim Card . I insert the Sim and it says "Sim card Detected" Restart. After Restart No Sim Card???? Checked IMEI its clean, flashed stock via Odin, pulled what little hair I had left out. Any words of wisdom? Thank you in advance for your time. forgot to add no mobile networks option at all in settings?

Does the SIM card work in another phone?

yes sim card works in other phones

Could be why you paid $100 for it. If your SIM works in another phone then there is a issue with the S6 being able to read your SIM. Have a friend with T-MOBILE? Try their SIM card. You might have a picky SIM.

of coarse it's why I paid a $100 for it, no matter what I can get my money back out of it but I was hoping to be able to fix it. Tried several sim cards same thing it recognizes the card restarts no sim card. I was thinking it might be the sim card reader itself but the fact that there's no Mobile networks in settings makes me think it's software related? Oh well I guess parts on ebay here I come. Anyone need a new display LoL

Same issue
Hi there. I have exactly the same issue with an O2 unlocked S6. I used my Ee sim on it till two weeks ago when suddenly i lost all network capacity (same as you). Previously i flashed an unbranded stock firmware in order to get rid of the o2 logo (may seem stupid but that was what i did). After 2 weeks of normal use with the new rom suddenaly i couldn't give/receive calls /texts. Since, i tried wiping, flashing, advanced wiping etc but same issue. Any advice is more than appreciated.