Please help! mobile broadband problem! - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

hello guys! for some reason my galaxy note's mobile broadband isnt working at all... the upload arrow(green arrow) keeps on lighting up but the download arrow(orange arrow) never comes on. I am on Orange network I ask their guys at the store and they tried everything and it still doesnt work... call, sms and wifi are working fine but its just mobile broadband that its having problem with... I bought this phone in Hong Kong as I live there but now im back in the UK for education, when I was in Hong Kong I had edge as the broadband signal and it was working fine. SOOOO PLEASE guys help me out :crying:

cmhdennis said:
hello guys! for some reason my galaxy note's mobile broadband isnt working at all... the upload arrow(green arrow) keeps on lighting up but the download arrow(orange arrow) never comes on. I am on Orange network I ask their guys at the store and they tried everything and it still doesnt work... call, sms and wifi are working fine but its just mobile broadband that its having problem with... I bought this phone in Hong Kong as I live there but now im back in the UK for education, when I was in Hong Kong I had edge as the broadband signal and it was working fine. SOOOO PLEASE guys help me out :crying:
Click to expand...
Click to collapse
Check that APN settings are set right for UK and your carrier now.

glevitan said:
Check that APN settings are set right for UK and your carrier now.
Click to expand...
Click to collapse
yep the staff at Orange store checked it and he said its fine

dumb answer here... but here goes.. have you tried taking the sim and put it back on again?
also under Settings>More>mobile networks>network operators... everything is in place there right?
Check Network Mode as well, silly as it may, have it set to WCMA only...
just report back here what's the outcome after

Once restore APN
Setting-more-mobile network-APN-open existing and delete
then press menu key and select restore to default.

letters_to_cleo said:
dumb answer here... but here goes.. have you tried taking the sim and put it back on again?
also under Settings>More>mobile networks>network operators... everything is in place there right?
Check Network Mode as well, silly as it may, have it set to WCMA only...
just report back here what's the outcome after
Click to expand...
Click to collapse
ya i try all them already... network mode is on GSM/WCDMA (Auto Mode) so all is fine

dr.ketan said:
Once restore APN
Setting-more-mobile network-APN-open existing and delete
then press menu key and select restore to default.
Click to expand...
Click to collapse
tried that as well dude

I've just tried factory reseting the phone that still doesn't solve the problem... please could someone help?

try network booster from google play it might solve ur problem.....

Related

Unlocked T-Mobile G1 will it work in Europe?

I want to buy my cousin a G1 and send it to Sweden, will he be able to use DATA? Or will it just be the phone and sms?
Thanks in advance.
GlobalM3 said:
I want to buy my cousin a G1 and send it to Sweden, will he be able to use DATA? Or will it just be the phone and sms?
Thanks in advance.
Click to expand...
Click to collapse
Yes since it's a quad-band GSM and dual band, WCDMA band I (Europe/Asia) & band IV (T-Mobile US).
You just have to be sure that the phone is unlocked and your cousin knows the local access point (APN) so he could enter it.
bachviet said:
Yes since it's a quad-band GSM and dual band, WCDMA band I (Europe/Asia) & band IV (T-Mobile US).
You just have to be sure that the phone is unlocked and your cousin knows the local access point (APN) so he could enter it.
Click to expand...
Click to collapse
Can you change the APN ON THE PHONE?
GlobalM3 said:
Can you change the APN ON THE PHONE?
Click to expand...
Click to collapse
Yes you can add APN and delete existing APN on the phone.
I can confirm it works great on Telia in Sweden
activation?
How about activation? I saw lots of post claiming that you need to use a t-mobile SIM first to "activate" the phone to be able to get access the android os, settings etc?
Does it work with Android Market and all with Telia?
Nothing to worry about activation.
Just unlock , you will be able to use it without any problem.
Ion42 said:
I can confirm it works great on Telia in Sweden
Click to expand...
Click to collapse
GREAT!!! Is the app store etc.. all working good????? Cant wait he will be so damn excited
GlobalM3 said:
GREAT!!! Is the app store etc.. all working good????? Cant wait he will be so damn excited
Click to expand...
Click to collapse
Everything works except for MMS which i haven't gotten to work yet.
Read the attached document.
It helps you activate your T-Mobile G1. Have added settings with PICS.
ferraripassion said:
Read the attached document.
It helps you activate your T-Mobile G1. Have added settings with PICS.
Click to expand...
Click to collapse
Nice advertisement. Of course you could just ask T-Mobile for the unlock code... which is free.
Activation problem
Hi i bought this phone on ebay and im having problems activating it
the phone is unlocked but when i stick the vodafone sim(Ireland) into the phone i cant
activate it .
I've tried using a t moblile sim card(USA) but there are no network coverage in Ireland .
I will try to use a T mobile sim card from the Uk but im really worried at this stage
Does anybody have any suggestions ?
what activation do you mean ? Does the phone ask you for google account userid and pass ?
exactly , but i cant log in to my google account because the vodafone apn settings wont work on my phone
you have to insert the settings from your provider. if you have vodafone and it doesnt work, try again I had to try 3-4 times to find exactly the correct settings (port,servers, a.o.). Im sure it will work with the correct settings (assuming that you have an google account).
I will try but i cant get the correct settings for this phone since vodafone doesnt support G1
Did u get it working on a diferent network ?
no problem if you dont have 3g ! I had only gprs / edge when I did activation and it worked here in Switzerland...
I have did it for Boxed Packed tmobile into airtel india.
You Definately Require Sim Unlocked code from
http://Unlock-TMobileG1.com the same site i got the Unlock code @ $23
They have also Provided me the Full Manual to add You Network APN Setting
MNC / MCC Code then used airtel SIm got that E icon on top with Signal Bar used Gmail A/c User name and password and did it.
No he doesnt need ! his problem is not the unlock code, his phone is unlocked as he wrote above !
He just has to find the correct settings for the APN !
AlrightThanks for helping
ill post back hereif i have success

[Q] [SOLVED] Can't Get Data (3g) need help

PROBLEM SOLVED - DEFECTIVE SIM CARD. Thanks everybody !!!
Hi guys,
I really need your help with this one, here's the deal :
1. just bought my second SGS from vodaphone CH last week.
2. the phone came with 2.1 stock
3. i was not able to get data connection (able to make phonecalls and sms, but no 3g)
4. my apn settings are correct (i have another sgs configured same way on same network)
5. decided to upgrade to 2.2 (JPH) hoped this would help - NO
6. updated MODEM & CSC to the SAME ones working on my second SGS - STILL NOT WORKING
what else could it be ???
THANK YOU FOR YOUR HELP
did you install DroidWall ?
Nope,
Never heard of that Apo.
Can it help ?
dial *#0011#
see what if you are on data
Here's a screenshot
AllGamer said:
dial *#0011#
see what if you are on data
Click to expand...
Click to collapse
Here's what's there, can you see what is wrong ?
Try this, worked for me
This is a weird coincidence. I have (had!) the exact same problem.
My problem was when I reflashed my galaxy S with stock firmware back again, I lost 3g connection. Using a different sim (which supports only Edge) I was able to get edge connection but with my sim, there was no connection.
Here's what I did. It seems when you select the band selection to "Automatic" it somehow didnt get registered properly even though it showed up on the settings->Wireless and network->Mobile networks->NetworkMode. Even though it read GSM/WCDMA (auto mode) it wasnt actually the case.
So - type *#2263# on your phone to enter the Service Mode's Band Selection.
There see if first row is [1] AUTOMATIC[] OR [1] AUTOMATIC[*]
In my case it wasnt selected ie. there was no *. So I clicked on it and did that selection myself and baam!! H connection. It connected even before I exited from service mode.
I tried a 2g and 3g card after that multiple times and it connects properly to E or H from then on.
Give it a try. I am hoping that your APN is set properly.
Anup
Thanks for the help, but unfortunately this didn't work :-(
1. Automatic was selected.
2. Ive tried to play around with the options there and within the mobile networks.
Nothing works ... this is so frustrating :-(
Sent from my GT-I9000 using XDA App
up.........................................................................
Why didn't you just call Vodafone and get their help before flashing the phone If you already have another SGS configured same way at the same location with 3G, then chances are there is a hardware problem with the phone.
Anyways, try contacting vodafone, they might still do something about it (despite the fact you have voided their warranty by flashing).
PhoenixFx said:
Why didn't you just call Vodafone and get their help before flashing the phone If you already have another SGS configured same way at the same location with 3G, then chances are there is a hardware problem with the phone.
Anyways, try contacting vodafone, they might still do something about it (despite the fact you have voided their warranty by flashing).
Click to expand...
Click to collapse
The problem is that I'm not from Czech Republic. The phone was purchased there by a friend of mine and brought to me...

Lost Data Connection!

3G and H are appearing but nothings happening, no activity. This is after a data\cache wipe. Any fix or do I need to flash again?
On JPO
Check your apn settings. Also, try searching for your network provider.
terranq said:
Check your apn settings. Also, try searching for your network provider.
Click to expand...
Click to collapse
It's set to orange internet, network provider is set to orange.
dial *#*2263* and make sure all the bands are selected (go under combi bands and select them all). Other than that, not sure.
That's not doing anything on my phone, you sure that works with froyo?
Nevermind, tried sgs tool, all are selected... Still not working..
Ps: swype is awesome.
Shocky2 said:
It's set to orange internet, network provider is set to orange.
Click to expand...
Click to collapse
Get the exact APN name from Orange and make sure it's set for internet.
Sometimes, telcos have multiple APN settings.
Sent from my GT-I9000 using XDA App
What he said. Sorry I got the code wrong, I was going from memory. Failing that (apn check), you may have to reflash, but I'd see if you can get some insight from someone a little more experienced than me
maybe he updated to froyo and lost his imei
Don't understand why but it appears to be working now, I also tried it this morning with no luck maybe it's due to location, but it was working fine before...
Very strange, will try later today and see if it's still working.
Shortly after getting home, got no service message, after reconnecting to network the 3G connection is dead again.
I'll reflash later, this isnt right..
Exactly the same after being flashed and reseting everything to defaults, this is great.
Last time I touch clockwork recovery.
Can't even make any calls now , either the sim cards messed up or the phone is...
I'm starting to hate this phone.

[Q] 3G not working

Hey guys. I just activated 3G today and got a confirmation from my service provider( Vodafone India) that my data plan is active. When i select mobile network i get the H symbol(HSDPA/HSUPA) along with the arrows next to my signal meter. Although there is a lot of flashing going on with the arrows the net still doesn't work. Any idea why??
InsertDumbNick said:
Hey guys. I just activated 3G today and got a confirmation from my service provider( Vodafone India) that my data plan is active. When i select mobile network i get the H symbol(HSDPA/HSUPA) along with the arrows next to my signal meter. Although there is a lot of flashing going on with the arrows the net still doesn't work. Any idea why??
Click to expand...
Click to collapse
You may need to go into Settings -> Wireless & Networking and check the APN settings.
tpbklake said:
You may need to go into Settings -> Wireless & Networking and check the APN settings.
Click to expand...
Click to collapse
Thanks a loT!! I had to change the setting from Vodafone Live to Vodafone Mobile Connect. But now i seem to have a new problem. I keep losing the normal phone signal completely at times and have to switch to and back from aeroplane mode or restart the phone to get the signal again. This is the first time this is happening. Any idea why? And this is happening at home where i used to get all the bars( Till 3G started working) Thanks in Advance
Hey try using a different radio , I had the same problem.
Hey. Thanks for the reply. But im a newb and can u plz elaborate a little? I dont have any mods flashed and im using gingerbread 2.3.5 . Any link to this radio and a tutorial on how to install??

[Q] 4G is not working, no signal on boot

hi all expert,
i flashed few roms, and i dont know why the 4G netowk is not working anymore. Signal lost on every boot,
i have to switch flight mode on/off to get the signal back . i thought this ROM problem so i flashed other rom but no luck.
even i nanodriod to my first stock rom. any idea ? is there any hidden partition that i should wipe it out ?
P.S my region RUU is not available
please help
Gordon
008325 said:
hi all expert,
i flashed few roms, and i dont know why the 4G netowk is not working anymore. Signal lost on every boot,
i have to switch flight mode on/off to get the signal back . i thought this ROM problem so i flashed other rom but no luck.
even i nanodriod to my first stock rom. any idea ? is there any hidden partition that i should wipe it out ?
P.S my region RUU is not available
please help
Gordon
Click to expand...
Click to collapse
Try this go to settings mobile data press it then press your network provider then search network don't choose your one then it will say something like not possible then search again and choose your one that will reset your provider that worked for me
jaythenut said:
Try this go to settings mobile data press it then press your network provider then search network don't choose your one then it will say something like not possible then search again and choose your one that will reset your provider that worked for me
Click to expand...
Click to collapse
Thanks!!!!!!!!!!! YOU SAVE MY LIFE !!! YOU ARE GENIUS !!!
but i still not able to connect the 4G network , any idea ? i check the APN , it should fine
008325 said:
Thanks!!!!!!!!!!! YOU SAVE MY LIFE !!! YOU ARE GENIUS !!!
but i still not able to connect the 4G network , any idea ? i check the APN , it should fine
Click to expand...
Click to collapse
Go to the mobile data again network mode and make sure your on lte
jaythenut said:
Go to the mobile data again network mode and make sure your on lte
Click to expand...
Click to collapse
Yes. i am 100% sure i am using the GSM/WCDMA/LTE auto mode. but it just not work...very strange....
008325 said:
Yes. i am 100% sure i am using the GSM/WCDMA/LTE auto mode. but it just not work...very strange....
Click to expand...
Click to collapse
Ok one more thing to try pull the sim out and put it back in
If not phone your network provider and make sure there's not a problem with there end
jaythenut said:
Ok one more thing to try pull the sim out and put it back in
If not phone your network provider and make sure there's not a problem with there end
Click to expand...
Click to collapse
OK. i ask the network provider first
008325 said:
OK. i ask the network provider first
Click to expand...
Click to collapse
I know this is a silly question if your at home and got wifi on it won't show 4g
jaythenut said:
I know this is a silly question if your at home and got wifi on it won't show 4g
Click to expand...
Click to collapse
No wifi btw , this is not silly question , at least you save my phone just curious why 4G is not work,
it always show H or 3G and i went to retail store, my SIM card is work on other 4G devices.
008325 said:
No wifi btw , this is not silly question , at least you save my phone just curious why 4G is not work,
it always show H or 3G and i went to retail store, my SIM card is work on other 4G devices.
Click to expand...
Click to collapse
Ok phone your network provider and get them to send you the settings to your phone if that doesn't work take it back to the shop and get a new one lol
jaythenut said:
Ok phone your network provider and get them to send you the settings to your phone if that doesn't work take it back to the shop and get a new one lol
Click to expand...
Click to collapse
it depends on what you consider 4g? are you talking about LTE or are you talking about HSDPA/HSPAP? if its LTE it should show up as LTE, but depending on where your located and which HTC one you bought you might not have the bands. if your company has HSDPA the H that shows is normal. H for our phones(atleast on the international version) is a combo of HSDPA and HSPAP which in tmobile USA's eyes is 4g and 4g+. even though technically its 3.5g and 3.5g+. so need a bit more info on your end to get an idea of what SHOULD be happening.
phone model? international? ATT? tmobile? heck sprint?
provider?
maybe country? it seems like your in another country i think?
and if your in the USA then maybe city you live in? cause LTE on tmobile has only rolled out in like 10 cities though ATT has better signal
jaythenut said:
Ok phone your network provider and get them to send you the settings to your phone if that doesn't work take it back to the shop and get a new one lol
Click to expand...
Click to collapse
i can't =[ cause the phone already unlocked ........
008325 said:
i can't =[ cause the phone already unlocked ........
Click to expand...
Click to collapse
What country you in and what rom did you install
syaoran68 said:
it depends on what you consider 4g? are you talking about LTE or are you talking about HSDPA/HSPAP? if its LTE it should show up as LTE, but depending on where your located and which HTC one you bought you might not have the bands. if your company has HSDPA the H that shows is normal. H for our phones(atleast on the international version) is a combo of HSDPA and HSPAP which in tmobile USA's eyes is 4g and 4g+. even though technically its 3.5g and 3.5g+. so need a bit more info on your end to get an idea of what SHOULD be happening.
phone model? international? ATT? tmobile? heck sprint?
provider?
maybe country? it seems like your in another country i think?
and if your in the USA then maybe city you live in? cause LTE on tmobile has only rolled out in like 10 cities though ATT has better signal
Click to expand...
Click to collapse
i live in Hong Kong and LTE support 1800/2600 band, i dont remember the exactly timeline , i just remember when i flashed ARHD , the 4G is still working
but bad reception, so i flashed another few rom until i notice my phone can not get the signal at boot. Thankfully, jaythenut tech me a method to solve the signal problem, but it cannot get the LTE now....very very strange
*#*#4636#*#* paste this in the dialer
Choose the first option in the list that comes up, and see what "preferred network" is set to. If it doesn't say something about "LTE" theres something wrong.
jaythenut said:
*#*#4636#*#* paste this in the dialer
Choose the first option in the list that comes up, and see what "preferred network" is set to. If it doesn't say something about "LTE" theres something wrong.
Click to expand...
Click to collapse
deafult is GSM/WCDMA/LTE auto, and network type is HSDPA
when i tried to set LTE only, it swap back to the default value immediately ,if i set to CDMA,LTE , it become "H" and show HSPAP and UTMS.
008325 said:
deafult is GSM/WCDMA/LTE auto, and network type is HSDPA
when i tried to set LTE only, it swap back to the default value immediately ,if i set to CDMA,LTE , it become "H" and show HSPAP and UTMS.
Click to expand...
Click to collapse
This is a pain in the ass flash a rom do a full wipe try trickdroid as long as you international
jaythenut said:
This is a pain in the ass flash a rom do a full wipe try trickdroid as long as you international
Click to expand...
Click to collapse
just confirm that my friend phone are able to "change" to LTE only option even he doesn't have 4G sim card & plan ,
but i am not allow to do so. any idea ?
008325 said:
just confirm that my friend phone are able to "change" to LTE only option even he doesn't have 4G sim card & plan ,
but i am not allow to do so. any idea ?
Click to expand...
Click to collapse
I think there's a problem with your rom maybe had a bad flash just try to reinstall and full wipe it might work
jaythenut said:
I think there's a problem with your rom maybe had a bad flash just try to reinstall and full wipe it might work
Click to expand...
Click to collapse
OK. i am going to try again ....

Categories

Resources