Well with 3 weeks to go before my warranty is up I contacted VZW about my non working alt key and my ****ty gps connections. They were more than happy to send me a CLNR and I was more than happy to recieve it. With the first replacement I made the mistake of activating and downloading all my apps before trying the physical keyboard (I would not make this mistake again). It was horrible. Maybe every 3rd or 4th letter I typed would register. Again I called and again they sent another CLNR.... this one was just as bad as the 1st. Called again and explained the issue, they promptly sent out a 3rd. Now the 3rd CLNR had a perfectly working keyboard. Happy with the keyboards performance I fired up the maps app to see about gps.... this it when it first rebooted. It then rebooted 8 more times in about 20 mins. So again I called VZW, and again I was very polite as I always try to be, and as soon as I described the newest issue she stopped me and informed me that she was going to send me to "tier 2" resolution and told me that they could do more for my situation including upgrading me early(not due till 03/13), she also thanked me for being "patient and understanding" noting that alot of customers she dwalt with were not. The "tier 2" rep also mentioned how polite I was and that usually they are being screamed at and called every name in the book. I got the felling that keeping my cool helped escalate me through the process quicker. In the end I was offered and excepted an early upgrade and chose the Galaxy Nexus due to it's unlocked and thoroughly supported dev community. I'm so appreciative of Hashcode and everyone else who supported the Droid3. Sadly tho my Droid3 will be retired to a box in my closet while my now almost 3 year old original Droid still gets used everyday as a wifi/gps device.
early upgrade at a discounted price? hope you didn't have unlimited data cause now you most likely wont..
ovelayer said:
early upgrade at a discounted price? hope you didn't have unlimited data cause now you most likely wont..
Click to expand...
Click to collapse
I used to have unlimited but lost it when my wife upgraded. It sucks....
neilrl79 said:
I used to have unlimited but lost it when my wife upgraded. It sucks....
Click to expand...
Click to collapse
Just curious - are they taking away unlimited data with all upgrades these days? I upgraded last December and my wife in January but we kept our unlimited data with that one.
ratman6161 said:
Just curious - are they taking away unlimited data with all upgrades these days? I upgraded last December and my wife in January but we kept our unlimited data with that one.
Click to expand...
Click to collapse
Yeah, I think it started in June or July.
I know it's expensive, but buying a new device outright and not taking the discounted contract price will allow you to keep your unlimited data. Your not changing anything/signing a new contract, just activating a new device.
Sent from my SCH-I535 using xda premium
My friend recently got a D4 in place of his oddly-broken D3. He told me he had put it in his pocket while moving his mom's stuff to her new house, he bent over and heard a *crack*...and sure enough, a massive crack diagonally across his phone.
He called it in, and Got a Refurbished D4, with his original Contract in-tact. Unlimited 4G... Lucky Son of a Gun.
I thought about doing that to my phone, but its rooted, lol. My contract is up in the exact same month/year as your's OP. Hopefully, they'll let me keep my Unlimited Data come upgrade time, or I may just be goin to a new carrier for a QWERTY Phone.
DróidScìon said:
My friend recently got a D4 in place of his oddly-broken D3. He told me he had put it in his pocket while moving his mom's stuff to her new house, he bent over and heard a *crack*...and sure enough, a massive crack diagonally across his phone.
He called it in, and Got a Refurbished D4, with his original Contract in-tact. Unlimited 4G... Lucky Son of a Gun.
I thought about doing that to my phone, but its rooted, lol. My contract is up in the exact same month/year as your's OP. Hopefully, they'll let me keep my Unlimited Data come upgrade time, or I may just be goin to a new carrier for a QWERTY Phone.
Click to expand...
Click to collapse
As long as you don't get a subsidized phone, you'll be able to keep your unlimited plan. As far as I know they're still allowing you to switch from 3g to 4g with it too.
I'm also saying goodbye to my D3, although it's working perfectly I felt that it was too slow for my needs. It's rather disappointing to see such good hardware wasted because of 512mb of ram. If it wasn't for that, we would have already at least an ICS leak with a great phone. I got a Note and it should arrive today or tomorrow. I'm afraid the community isn't going g to be as food as this, but let's see how it goes, after all we are all in xda
I have to say this was a great community to be part of. You guys remind me of M2 community, we had committed devs just like hash and jonpry who made our little phone incredible for its time, and still today is being updated, with a semi-functional JB build, even a semi functional camera and hw drivers.
I hope you guys get your JB, and to hash and all other devs who worked on the D3 success on your careers and lives, you guys are amazing!
Sent from my XT860 using xda app-developers app
DróidScìon said:
My friend recently got a D4 in place of his oddly-broken D3. He told me he had put it in his pocket while moving his mom's stuff to her new house, he bent over and heard a *crack*...and sure enough, a massive crack diagonally across his phone.
He called it in, and Got a Refurbished D4, with his original Contract in-tact. Unlimited 4G... Lucky Son of a Gun.
I thought about doing that to my phone, but its rooted, lol. My contract is up in the exact same month/year as your's OP. Hopefully, they'll let me keep my Unlimited Data come upgrade time, or I may just be goin to a new carrier for a QWERTY Phone.
Click to expand...
Click to collapse
Unroot then.
Related
So, being an Android nut, I've obviously drooled over moving to the N1 from my G1. However, the pricing is lame (as it always will be more expensive to current customers...) and eventhough I've been a customer for 10 years, I'm not going to get less than their current pricing.
Now the interesting part: Family is ditching their cell carrier, and father wants a G1 after having witnessed my G1s sheer awesomeness thanks to Cyanogen. So, would I run into any weird problems from him getting pricing for new customer on the N1, and me tossing him my G1 and swapping sims? Any difference in data plan? Are there any device id sweeps like what rogers did to identify people without the 911 patch?
Or would this simply be a convenient and brilliant solution for each of us, as we both get what we want?
Thanks all!
-------------------------------------
Sent via the XDA Tapatalk App
No clue, huh? His current service ends in a few days, sure would be nice to have an answer!
yeah that's a legit plan. no problems.
I did this with my G1 when the mytouch came out. But FYI, they will find out that your dad is using a G1 on an N1 plan based on IMEI. But they don't seem to care.
I did a similar thing when the HD2 was released. At the time I had a Touch Pro 2 and opened up a "new line" with TMobile. Once I received the HD2, I swapped the SIMs to use my current number on my new device ... plan just carried over to the new device and no other configuration required.
Then I traded the HD2 for an N1, swapped the cards again with no issues.
I think you will be fine.
Thank you much, figured as much, just better to make sure!
thunerclaps said:
I did a similar thing when the HD2 was released. At the time I had a Touch Pro 2 and opened up a "new line" with TMobile. Once I received the HD2, I swapped the SIMs to use my current number on my new device ... plan just carried over to the new device and no other configuration required.
Then I traded the HD2 for an N1, swapped the cards again with no issues.
I think you will be fine.
Click to expand...
Click to collapse
Did you etf the line or something?
Hummeroid said:
So, being an Android nut, I've obviously drooled over moving to the N1 from my G1. However, the pricing is lame (as it always will be more expensive to current customers...) and eventhough I've been a customer for 10 years, I'm not going to get less than their current pricing.
Now the interesting part: Family is ditching their cell carrier, and father wants a G1 after having witnessed my G1s sheer awesomeness thanks to Cyanogen. So, would I run into any weird problems from him getting pricing for new customer on the N1, and me tossing him my G1 and swapping sims? Any difference in data plan? Are there any device id sweeps like what rogers did to identify people without the 911 patch?
Or would this simply be a convenient and brilliant solution for each of us, as we both get what we want?
Thanks all!
-------------------------------------
Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
Not at all. They don't care as long as they make a sale or money. If you dad is trying to get a new line. Then just use his new customer credit and get and N1, then toss him the G1. Toss your sim and your good to go.
Thats the one good thing i love about GSM, you get buy a phone from someone or online and just pop your sim in and start using it.
My brother wanted an Iphone but still had 1 year left on his contract. My mom was up for a renewal. We went to the store, told them that my brother wants to use my moms renewal to get himself an iphone. They said no problems. To them, she just renewed her line for another 2 years and you guys swapped phones.
The only downside is, Does your dad know or care that your screwing him out of a BADASS phone? LOL
Might want to read the terms of service regarding the N1 my roommate found that for a certain amount of time you cannot swap the sim card otherwise you will be assessed that $350 charge. Google states it must remain on the number that was associated with the phone at the time of purchase.
Haha, yes, dad doesn't like the idea of a virtual keyboard. So he's fine being screwed out of it
As for that contract, happen to have a link? I just (painfully) read the Tmo ones on the order site and didn't see anything, but none of the ones I found were N1 specific
ranger7424 said:
Might want to read the terms of service regarding the N1 my roommate found that for a certain amount of time you cannot swap the sim card otherwise you will be assessed that $350 charge. Google states it must remain on the number that was associated with the phone at the time of purchase.
Click to expand...
Click to collapse
I don't think this is true.
It says that you cannot lower the plan on the line that comes with the n1 or you will be charged that. I definitely did exactly what the OP is trying to do and have had absolutely no problems.
gIMpSTa said:
I don't think this is true.
It says that you cannot lower the plan on the line that comes with the n1 or you will be charged that. I definitely did exactly what the OP is trying to do and have had absolutely no problems.
Click to expand...
Click to collapse
yep, found the N1 agreement that was brought up, and its the usual no plan modification agreement thing. Perfect! Certainly not worried about paying tmo's rates.
There is no defference between the N1 data plan, and the G1 data plan. They are both on the same Android Data Plan. Doesn't matter what android device you use. You could use a diff android phone every day and not had any negative effect. It is all legal.
Hey Hummeroid,
I was thinking that you should do this quickly before the mytouch slide comes out. your dad might like it more than the g1. then you'd be screwed. just watching your back buddy
Ok, so i've heard alot about the motorola droid x, and am considering switching...anybody switch from the x to a captivate? and if so, do you regret it? Pros? Cons? Would you recommend it? Are there any preformance or graphical differences? If so, how extreme? Any input would be greatly appreciated
what makes you want to change? I how it's not because of that battery life test from laptop mag. That test was very poorly done.
No, its just that att has been screwin me an my family for a good while now...for instance, a few weeks ago i had a problem repeatedly with my 40 day old phone(samsung mythic) and after 4 replacements, i asked for a new phone. After a 4 day long struggle, and me threatening to cancel my contract with att, they agreed to let me get a new phone, as long as i paid the upgrade amount. I said ok, even though i shouldnt have, because that was 250 i paid for the mythic right down the drain. Anyway, after being assured by 3 different people this wouldnt use any of our future upgrades(one of which was to be used for my sisters bday present) i was pretty happy, they even said they credit 75 dollars to our account for all my trouble. So i go away to college, and just yesterday, my mother calls and says my sister will no longer be getting her dream phone for her birthday, because att says me getting my captivate cost us(a family of 4) all of our upgrades for the next two years, and not that this is a problem, they never credited my account. When i called to see what was up, they told me they werent sure who told me it wouldnt cost us an upgrade, but they werent supposed to tell me that, so effectively, were screwed for two years. Sorry about that little rant, but it kinda pissed me off a bit...if ida known itd cost us all upgrades for two years, i wouldnt have done it
I would switch if I were you. I been jealous that the droid z had their uv kernel all along. Granted we have one but its a pain to switch to the gt i9000 roms just to uv this phone...and apply the lag fix.
Sent from my phone so excuse the spelling errors
You might want to check out this thread.
I am on my 3rd phone with poor GPS aquisition, browser freezes, email being pushed when it is not supposed to and a really odd thing where hitting the "on" button causes my phone to jump back and forth between music and dialing my last call or received number--only when my headphones are plugged in. It does not look like the update has targeted any of those. They offered a razr as a swap out but am going to the darkside. Ipone on the way and I will be "clouding" with my new macbook.
Too bad really since the bionic concept seemed to be outstanding for me.
On another note VZ just moved my update up to get the iphone so I have to pay the regular upgrade price. No credit give for the $200 I already spent on the bionic. I asked them what do I do with a phone that will not work properly...she actually told me to sell it on ebay or craigslist.. A customer service rep actually telling me to sell one of their faulty products to some other poor sap.
Can't tell if your bragging or complaining.
I don't want to jump the gun, but I don't think you'll be missed by many? Judging from your rep count, I don't think you're a developer or anything.
But anyway, buh bye!
good luck on a i****
I had that problem with my t bolt. They kept telling me they'll give me an early upgrade, but what about the $250 I already spent? Does that not mean I get a working phone for spending $250 and signing a new 2 year contract? Nope, you can keep getting crappy phones or pay more. Finally after 6 thunderbolts I got upgraded to a bionic.
LucasMN said:
Can't tell if your bragging or complaining.
I don't want to jump the gun, but I don't think you'll be missed by many? Judging from your rep count, I don't think you're a developer or anything.
But anyway, buh bye!
Click to expand...
Click to collapse
Wow very well put!
I was plagued by Bionic data problems. 901 Was the first rom that actually addressed it for me.
But now 902 Has fixed data100 percent! So love affair with my BIONIC is back.
He can take his $lowa$$ iphone and shove it up his brown i.
Does everyone have to tell us bye when they get a new phone? I've never been part of a.community that people feel the need to tell everyone bye when they get a new phone.
On a side note, I wouldn't care if Verizon offered me an early upgrade because I want what I already paid for to work, not spend more to get something that works. I would just keep returning the phone until they offered me a different phone, not an early upgrade that I have to spend more money on. After so many replacements, I would tell them I want something different because I have no confidence that they can send me one that works, and if they don't, I will buy out the contract and switch to sprint. Last thing they want is for you to buy out the contract and switch to the competition. You have to go through a few replacements first though for it to work. Verizon replaced my Droid Eris with a Droid 2 that way (I had.to buy the battery, back cover, and charger though because they don't send those out with replacement phones)
Sent from my DROID BIONIC using XDA App
smokedkill said:
Does everyone have to tell us bye when they get a new phone? I've never been part of a.community that people feel the need to tell everyone bye when they get a new phone.
On a side note, I wouldn't care if Verizon offered me an early upgrade because I want what I already paid for to work, not spend more to get something that works. I would just keep returning the phone until they offered me a different phone, not an early upgrade that I have to spend more money on. After so many replacements, I would tell them I want something different because I have no confidence that they can send me one that works, and if they don't, I will buy out the contract and switch to sprint. Last thing they want is for you to buy out the contract and switch to the competition. You have to go through a few replacements first though for it to work. Verizon replaced my Droid Eris with a Droid 2 that way (I had.to buy the battery, back cover, and charger though because they don't send those out with replacement phones)
Sent from my DROID BIONIC using XDA App
Click to expand...
Click to collapse
I'm okay with the Bionic for now. I spend too much money on it. Bought the extended bat, wireless charger, lapdock, bat dock.....
Bio's good. Only issue for me is the locked bootloader that delays rom creation.
cyberhern said:
I'm okay with the Bionic for now. I spend too much money on it. Bought the extended bat, wireless charger, lapdock, bat dock.....
Bio's good. Only issue for me is the locked bootloader that delays rom creation.
Click to expand...
Click to collapse
Even if it had an unlocked bootloader, we're not guaranteed to have more roms. There are phones out there with unlocked bootloaders and still get very little development. I think that Verizon releasing better phones right afterwards has a lot to do with us not getting more.development, along with the bootloader being locked.
The LG revolution has been out since last may and has an unlocked bootloader, and we have just as many if not more roms than they do. If you want a solid development community, you have to go with an HTC phone or a nexus.
Sent from my DROID BIONIC using XDA App
All true smokedkill...
But I was referring to my hand at rom development.
I am going to try to port MIUI
All the best with your new phone
In the midst of fighting with verizon over getting a working revo i jumped ship and bought a Moto RAZR on craigstlist for cheap. I appreciate all the help y'all have given over the last year and how hard everyone(especially mtmichaelson) has fought to make the revo a damn good phone. I have to admit, after tasting ics, gingerbread is just bland! Thanks again guys, and good luck on keeping the revo at least moderately caught up in the wake of all the new JB and ICS phones on the market!
I'm almost about ready to do the same. It's weird how this phone is a little over a year old and already obsolete.
Sent from my VS910 4G using xda app-developers app
I'm looking at jumping ship as well and buying a Droid 4. I know it uses a microsim and ours uses a full sim card. Do I need to do anything other than cut it down to micro size or will it just work when I stick it in the new phone? Do I need to contact Verizon for activation or anything? Thanks.
The Kraken! said:
I'm looking at jumping ship as well and buying a Droid 4. I know it uses a microsim and ours uses a full sim card. Do I need to do anything other than cut it down to micro size or will it just work when I stick it in the new phone? Do I need to contact Verizon for activation or anything? Thanks.
Click to expand...
Click to collapse
Micro is a completely different size and card. You would have to contact Verizon. You can go into a corporate store also. They have extras they can activate for you. Last I knew they were free with a sales pitch for an add a line our upgrade lol.
Sent from my VS910 4G using xda app-developers app
Haha, yeah. I'm sure there would be a sales pitch. lol Definitely.
Thanks for your answer but are you sure about the card? I've read that as long as you keep the circuitry and contact points intact cutting a sim down to a micro sim will still function. Or is there yet another kind of card I'm getting this confused with?
I recall seeing a how-to cut down the SIM card quite a few months ago. A video even. I'm certain Google would point you to something useful.
Sent from my VS910 4G using Tapatalk 2
Bait-Fish said:
I recall seeing a how-to cut down the SIM card quite a few months ago. A video even. I'm certain Google would point you to something useful.
Sent from my VS910 4G using Tapatalk 2
Click to expand...
Click to collapse
I got a new Rezound on ebay for around $300 and sold the Revo for a $100 and I could not be happier once I got ICS on the Rezound
You'd spend more time watching the video and doctoring your card than you would spend at a Verizon store getting a free replacement of the correct type....just sayin'....
Sent from my Sony Tablet S using xda premium
Danzdroid said:
You'd spend more time watching the video and doctoring your card than you would spend at a Verizon store getting a free replacement of the correct type....just sayin'....
Sent from my Sony Tablet S using xda premium
Click to expand...
Click to collapse
I completely agree. I would go with free over cutting based off of a YouTube video.
Sent from my VS910 4G using xda app-developers app
Thanks for the replies. I think I will just go into Verizon for the freebie card as suggested.
Spectre1206 said:
Micro is a completely different size and card. You would have to contact Verizon. You can go into a corporate store also. They have extras they can activate for you. Last I knew they were free with a sales pitch for an add a line our upgrade lol.
Sent from my VS910 4G using xda app-developers app
Click to expand...
Click to collapse
I just switched to a galaxy nexus, which uses a micro sim and they just switched it out for me at the Verizon store; no sales pitch.
---------- Post added at 12:39 PM ---------- Previous post was at 12:34 PM ----------
SomeFknGuy said:
In the midst of fighting with verizon over getting a working revo i jumped ship and bought a Moto RAZR on craigstlist for cheap. I appreciate all the help y'all have given over the last year and how hard everyone(especially mtmichaelson) has fought to make the revo a damn good phone. I have to admit, after tasting ics, gingerbread is just bland! Thanks again guys, and good luck on keeping the revo at least moderately caught up in the wake of all the new JB and ICS phones on the market!
Click to expand...
Click to collapse
I did the same thing. Picked up a galaxy nexus off of craigslist for pretty cheap. After owning the original droid I'm happy to be back to vanilla android (ICS this time). My revo had become way to slow for my liking, even with mtmichaelson's rom (which made it way better than stock).
I destroyed verizon. Revo out. Samsung Galaxy S3 to replace. for free.
This is my wife's phone and we've had it for about 6-7 months. I rooted it, ROM'd it (1st Gingervolt, then Broken Out). I'm on the latest firmware update, and again rooted and flashed Broken Out. All throughout, there were issues with bluetooth, Vibe of Death, screen freezes.
I complained just the other day - hey it was Sunday on Labor Day weekend and I had a moment. 1st Verizon rep was willing to send a replacement Revo. I told her that was unacceptable, that all the forums I've read detail that the defects I've cited are baked into the phone, it is a lemon and should be recalled and that sending me the same lemony phone was unacceptable. I urged her to elevate my claim. I was insistent and was really quite angry that she was not getting it.
I then spoke with a really great rep - technical support - to whom I mentioned all I had done (except for rooting and flashing a rom) and truthfully told her that I had upgraded to latest firmware and still had screen freezes and bluetooth problems. I told her about what I read on the forums and how the phone is just fatally flawed. I also mentioned 20 years as a Verizon cell phone customer, my family plan with 5 phones, all with data, and that what I was asking for - a different model replacement phone - was neither outrageous nor unexpected.
She asked what phone would I prefer. I first said a Razr, but said the Galaxy S3 would be great, but I doubt they'd substitute. Without a moment of delay, she said I could have the Galaxy S3 and what color, blue or white... It was shipped immediately and we are awaiting it.
So pretty soon, on ebay, you are going to see our used LG Revolution...
The moral of this story is get past the first level of customer support and stand your ground. insist on a replacement. Tell them that the Revolution is a huge disappointment and does not provide the basic functions a phone should.
Man...i wish my experience with trying to get different phones was better... I did the same thing, insisted that i would rather go to another service than get a revo back... They didnt give a rats ass... The only reason i'm still with verizon is due to the razr i found for dirt cheap. ICS is so nice in comparison!
idivorceyou said:
This is my wife's phone and we've had it for about 6-7 months. I rooted it, ROM'd it (1st Gingervolt, then Broken Out). I'm on the latest firmware update, and again rooted and flashed Broken Out. All throughout, there were issues with bluetooth, Vibe of Death, screen freezes.
I complained just the other day - hey it was Sunday on Labor Day weekend and I had a moment. 1st Verizon rep was willing to send a replacement Revo. I told her that was unacceptable, that all the forums I've read detail that the defects I've cited are baked into the phone, it is a lemon and should be recalled and that sending me the same lemony phone was unacceptable. I urged her to elevate my claim. I was insistent and was really quite angry that she was not getting it.
I then spoke with a really great rep - technical support - to whom I mentioned all I had done (except for rooting and flashing a rom) and truthfully told her that I had upgraded to latest firmware and still had screen freezes and bluetooth problems. I told her about what I read on the forums and how the phone is just fatally flawed. I also mentioned 20 years as a Verizon cell phone customer, my family plan with 5 phones, all with data, and that what I was asking for - a different model replacement phone - was neither outrageous nor unexpected.
She asked what phone would I prefer. I first said a Razr, but said the Galaxy S3 would be great, but I doubt they'd substitute. Without a moment of delay, she said I could have the Galaxy S3 and what color, blue or white... It was shipped immediately and we are awaiting it.
So pretty soon, on ebay, you are going to see our used LG Revolution...
The moral of this story is get past the first level of customer support and stand your ground. insist on a replacement. Tell them that the Revolution is a huge disappointment and does not provide the basic functions a phone should.
Click to expand...
Click to collapse
They made me send mine back.This I guess was so I did not have to extend my contract date.
patsoxfan said:
They made me send mine back.This I guess was so I did not have to extend my contract date.
Click to expand...
Click to collapse
I didn't know it at the time, but we have to send our Revo back. Still, getting a S3 for the Revo is a home run.
Mannn121 said:
I'm almost about ready to do the same. It's weird how this phone is a little over a year old and already obsolete.
Sent from my VS910 4G using xda app-developers app
Click to expand...
Click to collapse
This phone was obsolete when it was released honestly. The Droid Charge came out before it and was a better phone for the most part. The only reason I bought it was for the unlocked bootloader but I guess none of the Android developers did because we only had limited development (not a knock against the people who did develop, but for all the developers who complained about locked bootloaders and then didn't jump on one that was unlocked)
Sent from my DROID BIONIC using Tapatalk 2
I'm throwing in the towel with my Droid Bionic. Frankly my experiences with this phone have been a complete disaster.
I got the phone in the first place because I wanted the lapdock. Thus far I've never got my lapdock working for more than 2 or 3 minutes at a time. Even doing flash to stock etc etc I still end up with no mouse control on the lapdock - stupid thing just freezes as soon as it comes up. At one point Verizon decided to ship me a replacement phone thinking that one of the ports on my phone was bad. Well not only did the new phone have the same problem - but they ended up charging me $600 for it because they claim they never got the one I shipped back. Despite my numerous calls to verizon they simply have elected to not do anything about it. So after buying two phones and a lapdock all I have is a phone that still does not work right and a lapdock that might as well be an oversized paperweight.
Between that and the crap like locking the bootloader, promising updates then not delivering I think this will be the last motorola unit I buy for a loooong looong time.
cool story. took you 2 years to figure all of this out? never thought to take either back while in warranty? not saying this phone is perfect but these are the things most normal people would have done.
neo1738 said:
cool story. took you 2 years to figure all of this out? never thought to take either back while in warranty? not saying this phone is perfect but these are the things most normal people would have done.
Click to expand...
Click to collapse
I made tons of calls to both Motorola and Verizon regarding all of this. Verizon says they'll send me yet another phone (this would actually be my 4th one - I left out part of the sob story) - however they refuse to allow me to return the one I have to the store if they do that. Of course I have a real problem with that seeing how they ripped me off $600 already by claiming they never received one of my old ones I shipped back. Motorola pretty much said screw-off deal with Verizon.
What it boils down to is VZW sold me something that does not work, has never worked, sent me 3 replacements all of which did not work, charged me $600 for one of those when they should not have - and all the meantime I have a pile of **** that still don't work and a lapdock I can't use. --- and VZW seems to not give a crap about any of it.
Really disgusting experience all the way around. Just as a matter of principle I'm considering printing out all of the correspondences and march my butt down to small claims court and demand a) my $600 back and b) refund all my monthly bills for past 2 years since I've never had a properly working device.
You should post this to the new Marketing consultant to Motorola, Guy Kawasaki on Google+.
A new sob story may net u a current HD MAXX or discount (or better) to the X phone whenever it launches.
My dad's always said, the answer's always no unless you ask.
Sent from my DROID BIONIC using Tapatalk 2
TechnoHippie said:
I made tons of calls to both Motorola and Verizon regarding all of this. Verizon says they'll send me yet another phone (this would actually be my 4th one - I left out part of the sob story) - however they refuse to allow me to return the one I have to the store if they do that. Of course I have a real problem with that seeing how they ripped me off $600 already by claiming they never received one of my old ones I shipped back. Motorola pretty much said screw-off deal with Verizon.
What it boils down to is VZW sold me something that does not work, has never worked, sent me 3 replacements all of which did not work, charged me $600 for one of those when they should not have - and all the meantime I have a pile of **** that still don't work and a lapdock I can't use. --- and VZW seems to not give a crap about any of it.
Really disgusting experience all the way around. Just as a matter of principle I'm considering printing out all of the correspondences and march my butt down to small claims court and demand a) my $600 back and b) refund all my monthly bills for past 2 years since I've never had a properly working device.
Click to expand...
Click to collapse
why have you never exchanged the lapdock?
Despite Motorola's efforts to ruin the device, I still find it to be pretty good. Its not the sexiest of devices, but its pretty solid and I've found I can do just about anything that the newer devices are able to do. I've learned that you enjoy a device more when you make it work for you, rather than wait for them to add new features and a system update. I'm not sure how much more Jellybean could offer because I'm able to do just about everything that Android is capable of doing.
Sent from my DROID BIONIC using Tapatalk 2
Sorry you had bad luck with your phone. A lot of people had their bionic replaced with a nexus or a RAZR by Verizon for much less than you mentioned. Are you interested in selling your lapdock?
Sent from my XT875 using Tapatalk 2
hmm sent back a $600 phone without tracking and delivery confirmation? That would not be Motorola's fault.
zetachi said:
hmm sent back a $600 phone without tracking and delivery confirmation? That would not be Motorola's fault.
Click to expand...
Click to collapse
I'm guessing he used the return label VZW sends you with your replacement phone. Which means that he probably didn't write down the tracking info (who would, unless they've had issues before?), and just packed up the old phone and sent it in. This isn't the first time this has happened, BTW. I'm more surprised they didn't try to replace the lapdock for him as well.
OP, good luck with your next device... I've been looking for a replacement for my Bionic as its started to have some issues, and I'm not really happy with the options at this point. I'm hoping for some new stuff around Google I/O, but not holding my breath. FWIW, I've had way fewer hardware issues with my Bionic than with previous phones.
dnlwthrn said:
I'm guessing he used the return label VZW sends you with your replacement phone. Which means that he probably didn't write down the tracking info (who would, unless they've had issues before?), and just packed up the old phone and sent it in. This isn't the first time this has happened, BTW. I'm more surprised they didn't try to replace the lapdock for him as well.
OP, good luck with your next device... I've been looking for a replacement for my Bionic as its started to have some issues, and I'm not really happy with the options at this point. I'm hoping for some new stuff around Google I/O, but not holding my breath. FWIW, I've had way fewer hardware issues with my Bionic than with previous phones.
Click to expand...
Click to collapse
I agree, the latest have not been anything close to wow.
collije said:
You should post this to the new Marketing consultant to Motorola, Guy Kawasaki on Google+.
A new sob story may net u a current HD MAXX or discount (or better) to the X phone whenever it launches.
My dad's always said, the answer's always no unless you ask.
Sent from my DROID BIONIC using Tapatalk 2
Click to expand...
Click to collapse
Good idea - I will do that.
neo1738 said:
why have you never exchanged the lapdock?
Click to expand...
Click to collapse
Well since the phone doesn't work right there is no point.
brainwash1 said:
Sorry you had bad luck with your phone. A lot of people had their bionic replaced with a nexus or a RAZR by Verizon for much less than you mentioned. Are you interested in selling your lapdock?
Sent from my XT875 using Tapatalk 2
Click to expand...
Click to collapse
Well I only paid 50 bucks for it - but I wouldn't feel right about selling it to someone because I don't know if it actually works right.
dnlwthrn said:
I'm guessing he used the return label VZW sends you with your replacement phone. Which means that he probably didn't write down the tracking info (who would, unless they've had issues before?), and just packed up the old phone and sent it in. This isn't the first time this has happened, BTW. I'm more surprised they didn't try to replace the lapdock for him as well.
OP, good luck with your next device... I've been looking for a replacement for my Bionic as its started to have some issues, and I'm not really happy with the options at this point. I'm hoping for some new stuff around Google I/O, but not holding my breath. FWIW, I've had way fewer hardware issues with my Bionic than with previous phones.
Click to expand...
Click to collapse
Ahh yes the infamous tracking-number / label problem. Well that is how they screwed this all up to begin with I think. When they sent me a replacement phone, there was no return shipping label in the box. I called VZW and they sent me another box that was empty, expect for a return shipping label. I've tried and tried and tried to explain to them that my guess is that they're looking at the wrong shipping label because of this.
Everytime I call now they say the same thing. "Ok - we're going to start an investigation". Yes, that's right - since last August, every time I call they say this. I think the count is at 59 times now they've said they're "starting the investigation" (I will have to check my notes on exact number).. It's just a bunch of bull****.