Database Develop

Dropped my One from a very small height - died completely

Hello,
I dropped my HTC One to a hard floor today, from height of less than 50cm (20").
The screen was on before the fall, battery was >90%, everything was working. After the fall, the screen was off, led off, nothing happening from any buttons.
I have tried long-pressing powerbutton, powerbutton+volume, no effect.
I have tried charging, no effect. Even the charging led doesnt work.
I also tried powering it on under bright light (?), no effect.
I had my bootloader unlocked, CWM recovery and Android Revolution HD rom installed (http://forum.xda-developers.com/showthread.php?t=2183023)
The phone had Nillkin protective case (http://mobilemate.yetaa.com/htcdopod/nillkin-htc-one-m7-hard-protective-case.html). I can see no physical damage on the phone, not even a smallest scratch..
Any ideas, what can I try to get it working, before sending it for repair? (Let's hope it goes for warranty. I really don't think it should die for such a small impact..) All ideas welcome!
*EDIT* My phone was working for a second, but broke again. In repair now.

If you connect this to pc, and you press Power, pc can recognize it?

Guich said:
If you connect this to pc, and you press Power, pc can recognize it?
Click to expand...
Click to collapse
Thanks for your answer.
I can see no devices on my device manager, adb doesn't recognize any device, fastboot doesn't recognize any device. So nope..

tumik said:
Thanks for your answer.
I can see no devices on my device manager, adb doesn't recognize any device, fastboot doesn't recognize any device. So nope..
Click to expand...
Click to collapse
Did you longpress power when it was connected?
Because some people resolved this problem...

Why do i think that the battery moved inside so it turned of
Sent from my soon to be HTC One using xda premium

Guich said:
Did you longpress power when it was connected?
Because some people resolved this problem...
Click to expand...
Click to collapse
Yes, tried now pressing it for a minute, still no effect. Thanks for your answer.
mhoss48 said:
Why do i think that the battery moved inside so it turned of
Click to expand...
Click to collapse
Thanks for your answer. Might be, that's also the thing that first came to my mind.. Too bad I don't think there is a way to check for that.

Bad luck bro myne fropped from four feet touch wood no problem
Sent from my HTC One using xda app-developers app

Hey! I just put it in a charger again, and after a minute I suddenly noticed that the charging led light up! I tried pressing the power button, and it booted to bootloader!
I then went to fastboot -> Reboot, to get it to boot normally..
There was a sudden flash of the HTC logo (boot logo). Lasted less than half a second, then it died again.
Now it seems completely dead again..

Low battery

Guich said:
Low battery
Click to expand...
Click to collapse
Shouldn't be. I had it >90% when It first went dead..
Now it's on charger and doesn't show the charging light.
It also was on the charger the whole time, when I last got it to bootloader and when it died again.

tumik said:
Shouldn't be. I had it >90% when It first went dead..
Now it's on charger and doesn't show the charging light.
It also was on the charger the whole time, when I last got it to bootloader and when it died again.
Click to expand...
Click to collapse
Try to charge the phone for 1 hours...

Guich said:
Try to charge the phone for 1 hours...
Click to expand...
Click to collapse
Now charged for 1 hour without touching it.
Still nothing.. Even the charging led didn't light up at all.

tumik said:
Now charged for 1 hour without touching it.
Still nothing.. Even the charging led didn't light up at all.
Click to expand...
Click to collapse
HI
greetings
just my 2cents here
connect the phone to pc to usb 3 port (even usb 2 might do )
and try to boot into bootloader
and tell weather the phone boots, does the led flash or just vibrates or worst nothing happens

shrex said:
connect the phone to pc to usb 3 port (even usb 2 might do )
and try to boot into bootloader
and tell weather the phone boots, does the led flash or just vibrates or worst nothing happens
Click to expand...
Click to collapse
Hi, and thanks for your answer.
Tried both USB3 and USB2 ports. Can't get the phone to boot to bootloader. Nothing happens - no led, no vibration, nothing on the screen.

same situation
tumik said:
Hi, and thanks for your answer.
Tried both USB3 and USB2 ports. Can't get the phone to boot to bootloader. Nothing happens - no led, no vibration, nothing on the screen.
Click to expand...
Click to collapse
I'm having exact same problems except I did not even drop my phone, the screen and phone went dead as I was using it. I've been charging it for hours, no response from any lights or anything. I have tried pushing the buttons to force a reset to no avail. When I plug it into my computer it does not recognize it or even acknowledge that it's there.

Hey, my phone works again!
For the millionth time, I tried to start up my phone. No reaction.
Then I connected it to the charger, and the charging light came up.
I then pressed the power button... And it started! Now it works 100% normally, I have shut it down and rebooted and shaked and tilted and knocked it and removed charger and everything, it just keeps working 100% normally! And the battery was at 99% when I got it started.
I don't think the initial cause could be something (battery?) connected loosely, as it just started working all of sudden, and I cannot easily reproduce the error!?
Well, I'm glad it works now. And I'm glad I chose HTC One over GS4.. Self-repairing cellphones in 2013... What next?

Good, i'm happy that your one works fine!!
Enjoy with this!!
Sent from One with Tapa4 Beta

tumik said:
Hey, my phone works again!
For the millionth time, I tried to start up my phone. No reaction.
Then I connected it to the charger, and the charging light came up.
I then pressed the power button... And it started! Now it works 100% normally, I have shut it down and rebooted and shaked and tilted and knocked it and removed charger and everything, it just keeps working 100% normally! And the battery was at 99% when I got it started.
I don't think the initial cause could be something (battery?) connected loosely, as it just started working all of sudden, and I cannot easily reproduce the error!?
Well, I'm glad it works now. And I'm glad I chose HTC One over GS4.. Self-repairing cellphones in 2013... What next?
Click to expand...
Click to collapse
Any advice? Mine still having same problem

tugesius said:
Any advice? Mine still having same problem
Click to expand...
Click to collapse
Plug it into a pc hold down power button until phone boots..also try to hold power
Until it boots ...it will work just be persistent ...don't plug phone and turn it on after full charge...this is the cause
Sent from my HTC One using xda app-developers app

gemini002 said:
Plug it into a pc hold down power button until phone boots..also try to hold power
Until it boots ...it will work just be persistent ...don't plug phone and turn it on after full charge...this is the cause
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Tried both several times. My computer doesn't even recognize that I've plugged a device in...what would that indicate. Can't get adb to see device either

Xperia Z Dead??

Hi.
So I deleted gmail apk and put inverted gmail apk in system apps. Powered off the phone. Tried to power it back on, nothing happens.
Battery was almost full, about 95%. If I hold power button (tried for like 30secs) nothing happens. No LED, no vibrate, screen is black non-stop.
I also tried power& VOL-, power& VOL+, power & both volume... Nothing.
If I plug it into USB cable from PC, nothing. If I plug in the mains charger, nothing.
Tried holding VOL- (and later VOL+) and plug in USB cable from PC to get into download mode, nothing. Flashtool doesn't see the device.
What the HELL just happened? And what can I do?

Sony update service
tipsek said:
Hi.
So I deleted gmail apk and put inverted gmail apk in system apps. Powered off the phone. Tried to power it back on, nothing happens.
Battery was almost full, about 95%. If I hold power button (tried for like 30secs) nothing happens. No LED, no vibrate, screen is black non-stop.
I also tried power& VOL-, power& VOL+, power & both volume... Nothing.
If I plug it into USB cable from PC, nothing. If I plug in the mains charger, nothing.
Tried holding VOL- (and later VOL+) and plug in USB cable from PC to get into download mode, nothing. Flashtool doesn't see the device.
What the HELL just happened? And what can I do?
Click to expand...
Click to collapse
JUST DOWNLOAD THE UPDATE SERVICE FROM SONY , CHOOSE YOUR DEVICE AND FOLLOW THE INSTRUCTION AND MAYBE IT WILL GET YOUR PHONE WORK .
UPDATE SERVICE LINK
http://www.sonymobile.com/gb/tools/update-service/

Tried Sony Update Service, also PC Companion and flashtool.. The phone appears to be completely dead, like the battery is empty or not even connected. I don't think it's possible that the battery is empty since it had 95% of power when I switched the phone off..
Now that I think about it, it might be possible, that I turned the phone off, didn't wait for it to vibrate and immediately tried to turn it back on.. Does this somehow put the phone in "hard off mode" or something? I mean I'm just guessing here, because I really have no idea what to do :crying:

Hold power button plus volume until u feel 3 vibrates either the phone will come back on or at least u should be able to connect it to the pc opinion.
Sent from my C6603 using xda app-developers app

dante501 said:
Hold power button plus volume until u feel 3 vibrates either the phone will come back on or at least u should be able to connect it to the pc opinion.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
if your computer does not recognize your phone or vice versa your phone is hard brick (reinstall sony driver just to be sure), no other way to revive it unless you can get into recovery.

I had the same problem this morning. Itwas on charge overnight from the GPO and this morning, Nothing.
I tried two things. One was the update as suggested here (which is happening as I speak) and the other was to hold the button and the lower volume switch. I was doing these concurrently, with it plugged into my laptop and something worked. THANKFULLY.
I only got the phone about three weeks ago and this is the second time something like this has happened. First time it was totally dead and I had it swapped one for one. Worst part was I had spent some time updating my phone list etc which was subsequently lost (making me think I was working on my phone memory not the sim....)
I've just updated my NFC firmware, whatever that is, and it has gone into sleep mode. But at least it's working.
My longwinded explanation preceeds a short question.
Is this a common occurence with the Xperia Z?
My wife has exactly the same model only exception being hers is white, mine black. She has had no probs. Knew I shoulda gone the white one.

tipsek said:
Tried Sony Update Service, also PC Companion and flashtool.. The phone appears to be completely dead, like the battery is empty or not even connected. I don't think it's possible that the battery is empty since it had 95% of power when I switched the phone off..
Now that I think about it, it might be possible, that I turned the phone off, didn't wait for it to vibrate and immediately tried to turn it back on.. Does this somehow put the phone in "hard off mode" or something? I mean I'm just guessing here, because I really have no idea what to do :crying:
Click to expand...
Click to collapse
you have to wait at least 30 sec until you switch it on .leave the phone on the charger atleast for 3 hours try to uninstall and reinstall sony drivers . and then try to flash a stock rom using a flash tool

OK, the phone has been charging overnight (no led indication, charger was cold, so was the phone, so I doubt it's even been charging) about 10 hours. Reinstalled drivers, PC Companion, Update service and flashtool.
I tried these 4 options with 3 different variables (for 12 total combinations) 30 seconds each.
1) No cables connected
2) Mains charger connected
3) USB cable from PC connected:
hold [PWR] 30 secs
hold [PWR] + [VOL-] 30 secs
hold [PWR] + [VOL+] 30 secs
hold [PWR] + [VOL-] + [VOL+] 30 secs
After that, I also tried connecting the phone to USB cable to PC, each time with only 1 open program. First with flastool, then PC Companion, then Update Service with 3 different variables (for a total of 9 combinations). 30 seconds each:
without pressing/holding any buttons
hold [VOL+] while connecting
hold [VOL-] while connecting
Also tried a different USB port and cable, but it's 100% not the PC/drivers/USB cable.
No matter what I tried, nothing happened. Screen on the phone is dead all the time, LED light is dead, no vibrations, no sounds, nothing. Also when trying the PC connected options, no sounds, indications of drivers installing/failing, no activity in my computer, NOTHING on PC.
Are there any more options to try? Or must I send the phone in for repair?
And once again, does anyone know if turning off the phone and NOT waiting for it to vibrate and immediatelly trying to turn it back ON, somehow causes this "dead phone"?

No more ideas? Am I the first one to have this issue?

tipsek said:
No more ideas? Am I the first one to have this issue?
Click to expand...
Click to collapse
Seems like you have tried every known possible way to revive it, I think its time you sent it to Sony to have it fixed... I doubt anyone else can help you from here... Good luck.
Sent from my GT-N7100 using xda premium

I'm afraid to send it because I rooted the phone and my country service centres are known to deny warranty repairs for pretty much any reason they can find.. Sometimes they even make up something.. That's why I was hoping I could somehow fix it.. But yeah, seems there is no way I can do it, so I will have to send it in. Will report what happened.

To be fair, if it wont show on computer or boot up, short of them fixing it then checking, there is no way for them to see it has been rooted?
Xperia Z

That should be correct, but thats exactly what im afraid of. Lets say the battery died for instance. They replace it boot up the phone see its rooted and send me a bill. I hope this wont happen, we shall see..

tipsek said:
That should be correct, but thats exactly what im afraid of. Lets say the battery died for instance. They replace it boot up the phone see its rooted and send me a bill. I hope this wont happen, we shall see..
Click to expand...
Click to collapse
Pff, you think technicians are gonna bother opening superuser app to check for root?

I sure hope they wont. Phone has been picked up by delivery service today, that means it will arrive in repair centre by friday, and that means they will start looking at it next week maybe wednesday. Then before they figure out whats wrong, order parts and all, about 2-3 weeks and I can report what was wrong.

Got the phone back today. No idea what they did, no detailed description only "reset of program module SL4". Anyways, phone is working, I didn't have to pay anything, so all is good!:angel:

Dead z1 :(

It seems that my z1 has just given up on life.
I was checking my gmail and the phone switched off. It wouldn't switch on so I tried vol-up and power, it vibrated but did nothing.
Now absolutely nothing will make it show any signs of life, it seems to be completely dead which is weird. No LEDs or vibrations at all, so I guess I'll be returning it :crying:

Dude you ran out of battery. Try to recharge it.

albertobom said:
Dude you ran out of battery. Try to recharge it.
Click to expand...
Click to collapse
I was on 80%! Strangely enough however, the vibration is back when I press vol-up and power. Still no display though.

declan8888 said:
I was on 80%! Strangely enough however, the vibration is back when I press vol-up and power. Still no display though.
Click to expand...
Click to collapse
Now, seriously, try to flash your kernel again.

albertobom said:
Now, seriously, try to flash your kernel again.
Click to expand...
Click to collapse
Flashtool doesn't recognise my phone. The only sign of life is the 3 vibrates when I hold vol-up & power

declan8888 said:
Flashtool doesn't recognise my phone. The only sign of life is the 3 vibrates when I hold vol-up & power
Click to expand...
Click to collapse
That's odd... Well sent it to Sony.

Guess I'm gonna have to

Even mine was dead for sometime today
Even my phone gave me a shock today... Screen switched off and the phone was not responding.... had to reset it through the sim tray!

I get 3 vibrations when holding the reset button next to the SIM tray, but nothing else.

Strange. Vol down and power would reset the phone?
Sent from my C6903 using XDA Free mobile app

Use Seus or PC companion to repair.
Or a flash a recent. ftf by flashtool.
Sent by my Z1 with XDA Fax

Duvel999 said:
Use Seus or PC companion to repair.
Or a flash a tft .
Sent by my Z1 with XDA Fax
Click to expand...
Click to collapse
PC Isn't recognising that it's connected.
I've contacted the ebay seller I bought it from last week regarding a refund or replacement. Should get a reply tomorrow.

declan8888 said:
I was on 80%! Strangely enough however, the vibration is back when I press vol-up and power. Still no display though.
Click to expand...
Click to collapse
I had the same issue your having with my rooted Samsung s4. I couldn't get anything. Bought secondary battery... Son took into verizon came on briefly. My programming USB cable rusted out, had to buy a new jib. That didn't work. I just persevered, I found life when I put in the battery and started hitting the power button repeatedly, 15-20 times
Finally it would turn on, used the jib got it into download mode and flashed the ROM with odin again. Still had some issues so I did a reset then re flashed again, re rooted and started loading programs.
Still not sure if it was/is the power button or system change I made with exposed or other such toolت.
Also now using button savior as a preventative measure. As an added bonus I have 3 batteries and a stand alone battery charger.
Please update your thread as status changes. Hope you get it working.
ヅ Droidatar
(knows just enuf to brick it)
Rooted S4 MDK I545 stock 4.2.2
"If someone helps, never forget to hit thanks ? "

my z1 2 hours ago had died, I solved by connecting it to flashtool with the volume down pressed. I have version .157

I would think faulty battery, had same issue with old s2

No idea what the problem could be, perhaps moisture got into the headphone jack or something and made its way into the phone.
As I said, when I help vol+ and power it would vibrate 3 times to indicate power off however it would show no signs of life when turning it on.
Flashtool wouldn't recognise it nor would PC Companion.
I sent it away to Sony to repair last week - it's currently still with the technician. I'll update the thread as the repair progresses to let you know the outcome! Hopefully it will be a manufacturing error and I won't have to pay for a repair.

I recognize this problem in a slightly different form.
When my battery is completely dead and I try to charge it and turn it on it won't. It gives me the same three vibrations. I let it charge on the fast charger the whole night. Nothing. (0% charge, light stays red all night long.)
Then I reset it (red dot next to SIMtray) (which does nothing, no vibrations) but it works if not connected to the charger (it only vibrates then)
After reset I try to charge it and it goes automatically on but when it goes on it stops charging after splash screen and turns off and stops charging.
Then it's just trial and error. Reset, no reset, manual turn on, turn off, reset with USB connected, without and eventually it charges and I can turn it on.
After that it works fine.

[Q] HTC One Charges but Won't Turn On

Hello guys,
A while ago, I was just doing stuff I normally do with my phone. I flashed a ROM and it rebooted normally. I then flashed a MOD using TWRP recovery. As usual, every MOD that uses Aroma Installer has a "Reboot device after install" option so I chose that and then **** happened.
Out of nowhere my One suddenly shuts off (The install was done so...)
I have tried the sensor under bright light trick and my phone does vibrate once but nothing actually happens. Just a black screen and stuff.
Sometimes it does go into this screen where it shows a battery icon with thunder bolt in the middle (Yes I know that is the charging screen. But, I also believe that it acts like a progress bar and it does not do THAT.)
Then again, it dies and it doesn't have the charging LED nor would it turn on.
Help is appreciated. I know basic and complicated android stuff but I can't do any of that if my phone is dead
Edit: When I press the power button for a few seconds, it vibrates but nothing happens. The screen is still off and the charging LED is not turning on as well.
Edit: Okay, when I do get it to charge, it shows that charging screen and when I unplug it, it freezes with the charge light on. The phone is also heating up so that does mean it's charging
Regards,
TAM

Sent from my HTC One using XDA Free mobile app

The Android Manual said:
Hello guys,
A while ago, I was just doing stuff I normally do with my phone. I flashed a ROM and it rebooted normally. I then flashed a MOD using TWRP recovery. As usual, every MOD that uses Aroma Installer has a "Reboot device after install" option so I chose that and then **** happened.
Out of nowhere my One suddenly shuts off (The install was done so...)
I have tried the sensor under bright light trick and my phone does vibrate once but nothing actually happens. Just a black screen and stuff.
Sometimes it does go into this screen where it shows a battery icon with thunder bolt in the middle (Yes I know that is the charging screen. But, I also believe that it acts like a progress bar and it does not do THAT.)
Then again, it dies and it doesn't have the charging LED nor would it turn on.
Help is appreciated. I know basic and complicated android stuff but I can't do any of that if my phone is dead [emoji14]
Edit: When I press the power button for a few seconds, it vibrates but nothing happens. The screen is still off and the charging LED is not turning on as well.
Edit: Okay, when I do get it to charge, it shows that charging screen and when I unplug it, it freezes with the charge light on. The phone is also heating up so that does mean it's charging
Regards,
TAM
Click to expand...
Click to collapse
Does it show up in Device Manger on your PC at all?

Danny201281 said:
Does it show up in Device Manger on your PC at all?
Click to expand...
Click to collapse
No. But I was able to drain the battery and once I plug it in using the original HTC wall charger (which is the one that I always use to charge it.) it charged but the charging LED is blinking (mut have drained it self good overnight) am I making progress or did I make it worse?

The Android Manual said:
No. But I was able to drain the battery and once I plug it in using the original HTC wall charger (which is the one that I always use to charge it.) it charged but the charging LED is blinking (mut have drained it self good overnight) am I making progress or did I make it worse?
Click to expand...
Click to collapse
It's difficult to say at this point, Personally I would just leave it charge over night. Then try and power it on with Volume Down+Power while still connected to the charger. And it definatly doesn't show up in device manager, not even as Unknown Device or QHUSB_DLOAD? I find that a little odd.
But there are signs of life so I think a good charge may do the trick.

Danny201281 said:
It's difficult to say at this point, Personally I would just leave it charge over night. Then try and power it on with Volume Down+Power while still connected to the charger. And it definatly doesn't show up in device manager, not even as Unknown Device or QHUSB_DLOAD? I find that a little odd.
But there are signs of life so I think a good charge may do the trick.
Click to expand...
Click to collapse
Yes. I did plug it into my laptop's usb ports last night when it still had charge (usb 3.0 if that helps) but it was neither recognized nor visible in the device manager. I hope! I am now charging my phone as we speak. I hope it's not dead too

Okay so...I installed HTC Sync and still nothing. It was not recognized and it's still not booting

Try Windows 7 USB 2.0
just htc Drivers
Try to go to Boot loader and flash firmware
if it show battery with charging sign it means Soft Brick or battery problem
if it showed nothing like no charging light or nothing on screen then its Hard Brick

yatindroid said:
Try Windows 7 USB 2.0
just htc Drivers
Try to go to Boot loader and flash firmware
if it show battery with charging sign it means Soft Brick or battery problem
if it showed nothing like no charging light or nothing on screen then its Hard Brick
Click to expand...
Click to collapse
Then it is probably a soft brick or a battery problem. Because when I got home I immidiately pluged it into the wall charger for it to charge and it charged showing the charging screen with a blinking LED. One more thing, if I press the power button for a few seconds it vibrates and then nothing happens. I am planning to leave it charging over night. Is that a good idea?

The Android Manual said:
Then it is probably a soft brick or a battery problem. Because when I got home I immidiately pluged it into the wall charger for it to charge and it charged showing the charging screen with a blinking LED. One more thing, if I press the power button for a few seconds it vibrates and then nothing happens. I am planning to leave it charging over night. Is that a good idea?
Click to expand...
Click to collapse
can I ask what your flashed before it did this ?
also crazy question, but have you tried holding down the power button till the lights on the bottom flash approx. 12-15 times ? this resets the device, Ive had to do this after many flashes of various things.

Seanie280672 said:
can I ask what your flashed before it did this ?
also crazy question, but have you tried holding down the power button till the lights on the bottom flash approx. 12-15 times ? this resets the device, Ive had to do this after many flashes of various things.
Click to expand...
Click to collapse
I was flashing a MOD then after the installation finished, it asked if I wanted to "reboot now" so I tapped yes then the phone died and it won't start anymore. Yeah but how long should I hold the button? Just to clarify, my phone only vibrates if I hold the power button for a long time. It just keeps vibrating and vibrating

The Android Manual said:
I was flashing a MOD then after the installation finished, it asked if I wanted to "reboot now" so I tapped yes then the phone died and it won't start anymore. Yeah but how long should I hold the button?
Click to expand...
Click to collapse
until the lights stop flashing, usually about 12 or 15 times cant quite remember exactly how many times they flash but its quite a few.
I know you said you tried the bright light trick, but you should also try this trick whilst holding down the power button.

Seanie280672 said:
until the lights stop flashing, usually about 12 or 15 times cant quite remember exactly how many times they flash but its quite a few.
I know you said you tried the bright light trick, but you should also try this trick whilst holding down the power button.
Click to expand...
Click to collapse
Umm...but the buttons don't light up when I press the power button for a long time.

It does this but when I unplug it, it freezes like that with the LED on.

Edit: When I plug it in the computer it doesn't show up (I think that's good because it's a sign telling me that maybe the phone just needs a long ass charge). Now I will be leaving my phone to charge over night and hope that it will boot up in the morning. The phone becomes hot too while it's charging.
Note: I also do not have access to RECOVERY, BOOTLOADER and FASTBOOT.

The Android Manual said:
Edit: When I plug it in the computer it doesn't show up (I think that's good because it's a sign telling me that maybe the phone just needs a long ass charge). Now I will be leaving my phone to charge over night and hope that it will boot up in the morning. The phone becomes hot too while it's charging.
Note: I also do not have access to RECOVERY, BOOTLOADER and FASTBOOT.
Click to expand...
Click to collapse
if your phone is in warranty you should go to service centre
This situation is quite confusing
as not accessing bootloader is not good sign

yatindroid said:
if your phone is in warranty you should go to service centre
This situation is quite confusing
as not accessing bootloader is not good sign
Click to expand...
Click to collapse
Oh no...well I will try to search for my old laptop that has USB 2.0 ports and see of that recognizes my phone. I also do not have warranty anymore though so that is not going to help me

yatindroid said:
if your phone is in warranty you should go to service centre
This situation is quite confusing
as not accessing bootloader is not good sign
Click to expand...
Click to collapse
Okay so I plugged my phone into a laptop with USB 2.0 ports and it showed up in device manager as an "Unknown device". Not sure if it was caused by the phone showing the battery charging screen but anyway that happened. Is that a sign of life? What should I do about it?

The Android Manual said:
Okay so I plugged my phone into a laptop with USB 2.0 ports and it showed up in device manager as an "Unknown device". Not sure if it was caused by the phone showing the battery charging screen but anyway that happened. Is that a sign of life? What should I do about it?
Click to expand...
Click to collapse
Well as you have tried everything else, and now seeing some signs of life, you could give this a try, no harm in trying, it will either work or it wont.
sorry wrong link, this: http://forum.xda-developers.com/showthread.php?t=2770684

Seanie280672 said:
Well as you have tried everything else, and now seeing some signs of life, you could give this a try, no harm in trying, it will either work or it wont.
sorry wrong link, this: http://forum.xda-developers.com/showthread.php?t=2770684
Click to expand...
Click to collapse
What version of ubuntu do you recommend I use? I will be installing it on my flash drive so...

My Nexus 6 won't turn on anymore, help please!

Hi guys,
Here's my (huge problem): my Nexus 6 won't turn on anymore. I was at a friend's last night, it was on and functional. Then I pick it up and it's off. Odd I think, I try to turn it on, nothing. I try to turn it on while holding the power button for a while, still nothing. I try powering it on to access the bootloader (power + vol down), still nothing. All I could see was a faint red light right next to the top speaker (on the left, weird but it seems to be the proximity sensor) that turns on for like a second when I hold the power button for a while.
If I connect it to my PC, I get a Windows notification saying the driver for this device cannot be installed (so it's detecting it somehow). I let it charge overnight but I don't know if it did (although I waited for a bit and it did get warm while connected to the Moto turbo charger). The Nexus toolkit doesn't see it if I try an "adb devices" command.
I've tried all the steps on Google's help page and also from this thread but it still won't power on. I don't know what to do anymore at this point. It was fully functional, no hard/soft brick of any kind.
Fyi, it is rooted, the bootloader is unlocked and I was running Chroma with ElementalX kernel. Please helps guys! :crying::crying:

Have you tried plugging it in to your computer and looking in devices? tried another charger?

@XDAcube, yes I did: I tried my friend's charger last night and my PC as well. Like I said, when I connect it to my PC, I get a Windows notification saying the driver for this device cannot be installed and that's it.

Ghisy said:
@XDAcube, yes I did: I tried my friend's charger last night and my PC as well. Like I said, when I connect it to my PC, I get a Windows notification saying the driver for this device cannot be installed and that's it.
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Ok try this: http://forum.xda-developers.com/nexus-6/general/fix-fix-qhusbbulk-cm12-t3059518 for your phone.

@XDAcube, will this wipe my data (apps and SDCard)??

Ghisy said:
@XDAcube, will this wipe my data (apps and SDCard)??
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No i dont think. Do you have hangouts? Then we could chat faster and live?

@XDAcube, I do on Google+. What's your G+?

Ghisy said:
@XDAcube, I do on Google+. What's your G+?
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Yes add me on hangouts and i will try helping you out

Usually the red LED means your battery is dead. Charge it for an hour or two then try again.

@Face_Plant, I charged it overnight. It seemed to have worked because it was getting warm on the back (as usual) but I can't tell for sure since it doesn't turn on at all.

Ghisy said:
Hi guys,
Here's my (huge problem): my Nexus 6 won't turn on anymore. I was at a friend's last night, it was on and functional. Then I pick it up and it's off. Odd I think, I try to turn it on, nothing. I try to turn it on while holding the power button for a while, still nothing. I try powering it on to access the bootloader (power + vol down), still nothing. All I could see was a faint red light right next to the top speaker (on the left, weird but it seems to be the proximity sensor) that turns on for like a second when I hold the power button for a while.
If I connect it to my PC, I get a Windows notification saying the driver for this device cannot be installed (so it's detecting it somehow). I let it charge overnight but I don't know if it did (although I waited for a bit and it did get warm while connected to the Moto turbo charger). The Nexus toolkit doesn't see it if I try an "adb devices" command.
I've tried all the steps on Google's help page and also from this thread but it still won't power on. I don't know what to do anymore at this point. It was fully functional, no hard/soft brick of any kind.
Fyi, it is rooted, the bootloader is unlocked and I was running Chroma with ElementalX kernel. Please helps guys! :crying::crying:
Click to expand...
Click to collapse
Were you able to fix it? I'm having the same issue.

KingZae said:
Were you able to fix it? I'm having the same issue.
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Well, I ended up sending it back for repair (it's still under warranty). They replaced the motherboard, battery and back cover, for free of course!
I did lose all my recent data but it couldn't be helped in that case. You might need to RMA yours as well...

when i first received my Nexus6 out of box, it was dead didnt turn on etc. i was freakin out that it might be a total defect device.
but it came with 0% charged i guess? and only after pluggin it into the chargin cable i managed to power it on,
did everyone else's nexus 6 came with 0% charged? or was it only me

leondestiny said:
did everyone else's nexus 6 came with 0% charged? or was it only me
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Both of mine came about 45% charged.

Face_Plant said:
Both of mine came about 45% charged.
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werid.. maybe thats why mine is a defect screen..
it was basically dead out of box, unopened box eveyrhitng in place and sealed and the phone itself had the pre intsalled screen film on, i had to plug it to the wall until after 2minutes then i could turn the thing on :/

I would try to charge the phone using the wireless charger to see what will happen.

Wow! A zombie post ☺
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