Anyone else with defective Atrix HD's - Motorola Atrix HD

I have already had 2 defective Atrix HD's. I am trying to decide if it is worth keeping at it, or if I should give up and switch to something else.
My first one had a sudden battery discharge issue, and my second one ended up having a dead headphone jack, after only a month of use.
Poor build quality, or bad luck?
AT&T has been good to me, and has sent out both replacements under warranty exchange. My third Atrix HD is on its way now.

Would say bad luck!
Build qual. is perfect for me!

heifeif said:
Would say bad luck!
Build qual. is perfect for me!
Click to expand...
Click to collapse
I have to agree with him. I've had nothing but perfection with my AHD.

I think there's no need to make double threads with the same topic.
It might be a bad luck. I even got my Atrix HD in out of box condition and never had any problems till now.

I agree with the double topics, however he way i phrased it in the initial topic got it closed as pointless. (But the thread complaining about the at&t logo on the front goes on)
Thank you for sharing you experience with me. It tells me that it might be bad luck and i should continue with the atrix and not give up on it.
Sent from my MB886 using xda app-developers app

I've heard nothing but rave reviews from my friends with the newer Motorola phones so I'd try out the third and see how it works out.
Sent from my Galaxy Nexus using Tapatalk 2

I am having issues too, I never had these issues with my atrix 1.
1-> Rebooting itself (funny thing is it reboots during the standby(ideal on table or on sofa etc)
2-> Camera initialization error. It is not guarantee to work all the time if i got this error i have to reboot the phone.
3->If the battery is less than 5% screen getting unresponsive even charged fully i have to force reboot to avoid this situation
4-> I can see Android with error symbol during the boot sometimes
5-> No change even after recent OTA
Update: I deleted few apps and disabled all AT&T apps. Now phone working fine no reboots, no camera errors and improved battery. Looks like one App causing all these issues. Don't know exactly what app created these issues.

third phone seems a bit sluggish, but that likely is something I installed. So far so good. Time will tell.
I have noticed another bug, when rebooting while it is charging, I can lock this thing up good (The screen goes blank... but you can tell it is still on. Then the device becomes unresponsive to anything but the force reboot.). I found the force reboot option doing a Google search and got it working. The simple work around is that I never power it down and then re-boot it while attached to the charger.
Thank you for your feedback. It is reassuring to find out that I am the only one with these kinds of issues.
As for the previous poster, if you still have these issues after a hard reset to factory, then I would get an exchange on it.

usually when you shut it off while connected, the phone starts up again into the battery indicator screen, after that loads you can start the phone back up properly

I've got an issue when I tether. My screen goes blank and the phone is completely unresponsive. Once I shut wifi off on my laptop which was using my hot spot the phone awoke with an error that my home screen was unresponsive. :-\
Sent from my MB886 using Tapatalk 2

boufa said:
third phone seems a bit sluggish, but that likely is something I installed. So far so good. Time will tell.
I have noticed another bug, when rebooting while it is charging, I can lock this thing up good (The screen goes blank... but you can tell it is still on. Then the device becomes unresponsive to anything but the force reboot.). I found the force reboot option doing a Google search and got it working. The simple work around is that I never power it down and then re-boot it while attached to the charger.
Thank you for your feedback. It is reassuring to find out that I am the only one with these kinds of issues.
As for the previous poster, if you still have these issues after a hard reset to factory, then I would get an exchange on it.
Click to expand...
Click to collapse
The sluggishness was actually a weather app that was trying to draw overlaying graphics onto my screen, and so every first touch cleared the "clouds" then the second touch was actually acted on by the device... foolish design. I have to figure that apps are/can be a significant factor to the build quality of a phone.
For example, maybe..just maybe my battery issue was driven by a misbehaving app, rather than a physical defect. The device talks to the battery, and the battery talks to the device, and they all talk to the charger. I know in 1 case, the battery was reporting as full. So the device was telling the charger that it did not need any juice. In reality the battery was almost dead, and then it shut off with a fully drained battery. Upon re-boot it was reporting a dead battery, so it then charged. There is no way to tell what caused that communications breakdown.
My headphone jack...well, no arguments, that was a defective part. But on other things you never know.

should I get a replacement?
Should I try to get a replacement based on my phone's bugs?
would a replacement likely be free of these bugs?
I got an unbranded AHD off of ebay, supposedly unlocked (but have yet to try a SIM to test it.. getting one in 2 days).
The "System version" on the phone says 77.55.17.MB886.BellMobility.en.CA, so I'm guessing it's a Bell Mobility model. :cyclops:
The bugs:
-Possible high-rate battery drain while off-
One day I was fiddling with it using WiFi and GPS, and turned it off for the night. The battery was around 60% when I turned it off. (I'm 95% sure it was turned off, rather than put in Sleep). The next day when I turned it on, the battery was down below 30%.
I had "Battery Mix" app installed, and it shows the battery level graph continuously (when the phone is off, on, or sleeping. Battery Mix showed the Battery was being used up at about the same rate while off, compared to the rate it was being used while it was on.
-Battery usage data not available-
Next is a commonly mentioned issue with ICS, although people at Motorola's forums don't seem to have ever seen the issue.
The Battery Usage screen displays : "Battery usage data not available". It will show the on-times for Mobile network, Wi-Fi, Awake, Screen On, and Charging.... but it doesn't how any battery usage for specific processes or apps.
-Mobile network signal, even when no SIM installed-
This is another bug with the Battery screen. For a couple days it was fine, then one day I was installing and trying a few mobile data on/off toggle apps/widgets. Starting after that, the Battery screen shows steady activity for "Mobile network signal", even though no SIM is installed.
(a system monitor app shows that there is no mobile activity).
I've done a factory rest, and after that and with no apps installed, it still shows steady mobile activity. So it's pretty clear that it started after installing mobile toggle widgets, but shouldn't a factory reset erase the cause and result in the absence of the bug?
.. Battery usage data not available-- it would be a helpful feature, but I wouldn't get a replacement because of it.
.. Mobile network signal with no SIM-- Since a monitoring app shows that there is no mobile activity, it's not actually using the battery. However, it makes me wonder if this bug could also suggest a bug with mobile operation.
.. high-rate battery drain while off-- this is more a matter of concern.

I just got my HD a week ago because i sent back my A2 for insurance and they didnt have any left. After a week of use the headphone jack took a poop. Getting my replacement soon...
Sent from my MB886 using xda app-developers

collieflower said:
I just got my HD a week ago because i sent back my A2 for insurance and they didnt have any left. After a week of use the headphone jack took a poop. Getting my replacement soon...
Sent from my MB886 using xda app-developers
Click to expand...
Click to collapse
Same problem but out of return period and motorola wants $160 to fix it.
Sent from my MB886 using xda premium

darknessrise1234 said:
Same problem but out of return period and motorola wants $160 to fix it.
Sent from my MB886 using xda premium
Click to expand...
Click to collapse
Return for bugs? No. If they are the same issues that others are having, then most likely returning it for and exchange would not solve your problems.
The headphone jack. That's interesting. Part of me is hoping that the headphone jack is bad on my new one eventually, because this is my third Atrix HD and AT&T said that I can switch to a different model if this one fails.
I really do like the phone, but I should have waited for the Note 2.(completely different phone, I should have thought it through better)

I was going to return it to Walmart att store and get a one x, but I was out of that. So I then contacted Motorola to get it repaired and they're smoking something up there.
Sent from my MB886 using xda premium

Now on my 3rd hd. SIM card slot kept ejecting the card. Last chance moto. Then im switching to samsuck

Related

[HOT!]Charging problems, false drain readings, dialer issue, battery life, SOLUTION

Hey guys,
I would like to make your situation easier, so you don't have to read like 1000s of forum threads to get information I'm giving you here. These are the issues I faced with my incredible s, and the so called solutions.
The device:
Stock EU htc incredible s/ htc droid incredible 2 on Gingerbread. NO software mods at all.
According to my knowledge the same applies to the htc desire s and the htc desire hd as well. Most of these problems come forward after updating to gingerbread. If you are still on froyo, I wouldn' recommend updating.
1st issue. High standby drain.
According to Currentwidget and battery monitor my incredible s doesn't have lower battery consumption in standby than 38Mah.
Solution:
Drain readings are corrupted, there is a bug involved.
In reality You only have around 5-6Mah drain in standby.
Proof.
Left phone in standby for 2 days without messing with it, ended up with 40% left.
So if you have a minimum of 40Mah drain for two days. (48hours x40Ma=1920Ma) The battery's capacity is no more than 1500Ma, so it's obvious that standby drain readings are corrupted.
IGNORE drain readings!
2nd issue: You take it off the charger and it's 95%
Some say that phone charges till 100% than shuts charging down till battery reaches 90%, than charging starts again.
Some say our Lithium battery cannot get charged till 100% which is normal. This is the reason our device doesn't show % in notification area.
Solution: Ignore battery monitor, use inbuilt battery charge indicator, and be happy.
If you want to test battery life, start test at 90% and your test won't be corrupted.
3rd issue: Dialer using too much battery.
This might to be a bug as well. Still to be confirmed. The dialer doesn't use that much of power it only gets stuck in built in battery use indicator giving false drain data.
Some say it doesn't stop using proximity sensor after being in a call, hence the big drain. Incredible s's proximity sensor is visible during call, check it in the dark, it blinks. After call it stays inactive. So the dialer using it 24/7 seems to be a false statement.
4th issue: Declining calls in pocket.
When taking or declining a call, you swipe vertically on the screen. If you have your phone in your pocket with the screen facing your body, you can easily take or decline some calls when pulling out. This is more likely if you have a pocket made of thin material.
Solution: Put your phone in your pocket with the battery cover facing your leg. Don't worry about bumping into like a table corner and smashing your screen. Our gorilla glass is almost indestructible. Using a pouch or cover does the trick as well.
Not sure why htc is so obsessed with the vertical answer procedure. With horizontal swipe we wouldn't have this problem and users have been complaining about this since the desire came out.
5th Issue: Wifi disconnects when signal low, but still would be fine under froyo.
Connection gets disconnected when signal is 86db or lower.
This is a gingerbread related problem, htc cannot do anything about it.
No solution just yet.
For those who complain about battery life, I am on gingerbread with loads of apps installed and with very heavy use 3hours of display, wifi, skype,internet browsing I can use the phone for 12 hours. With moderate use min 2 days.
Battery saving tipps:
-Don't let google and htc sync. It uses lot of data and battery resources.(I don't like my sensitive data to be copied on their servers anyway.) Sync with your pc regularly.
- If u use data for e-mail and weather sync, use Gsm only mode, you don't need that much of speed for those, turn WCDMA on if u need it for skype, etc. Hspda and 3g are big battery killers.
-Everything on manual sync. There is a sync all widget in sense to use. U can hit it anytime you want to.
-No live wallpaper
-Hotspot uses excessive amount of battery. Use it on charger only.
-Screen light to be turned down. Use Screen filter app nighttime.
-Turn wifi and mobile data off when not in use, so phone can sleep properly. (wifi timeout app)
-Turn off wireless network positioning.
-Keep bluetooth off when not in use.
-Select short screen timeout like 15s.
-Screen on time is the main culprit in appalling battery life. Use your watch to check time rather than turning the screen on.
-If u struggle to find 3g or Hspda for data or network itself, change provider, because no matter what phone u have, u will have this problem. Try to find spots in your flat with better signal for data. Searching for network uses a lot of battery.
-Try to charge your phone from 0% overnight with the phone off for a couple of times (8-12hrs)
-When gps is on it doesn't mean that it uses battery. If you see the sattelite icon blinking or just on, that's when it uses battery, a significant amount of battery.
-Consider buying the official extended battery available in US (droid incredible 2 2100Mah), coming to EU soon. I wouldn't recommend buying the unofficial ones just now.
Obviously if you apply some of these battery life will be better. If you apply all of them, battery life will be exceptional.
Hope I helped.
Have fun guys!
Hi!
Thanks you for this! I buy my incredible s a couple of days ago, upgraded instantley. I met most of these problems and now I am happyer with my phone knowing these.
Could you give link to the battery you wrote about???
i appreciate what you're trying to do - but if you are going to follow all those steps you might as well have bought a nokia 3210
"Use your watch to check time rather than turning the screen on"
i mean.... really??
As I said, you don't have to follow all the steps.
You might face conditions when you need every drop of your juice, so it's good to know how to get the most out of your battery, isn't it?
Sent from my HTC Incredible S using XDA App
IncredibleSSS said:
Hi!
Thanks you for this! I buy my incredible s a couple of days ago, upgraded instantley. I met most of these problems and now I am happyer with my phone knowing these.
Could you give link to the battery you wrote about???
Click to expand...
Click to collapse
http://www.bargaincell.com/-p-509714.html
It's for the droid incredible 2, but thats equivalent to Incredible s.
Sorry if this seems sarcastic, but if you're gonna buy a smartphone and turn everything that makes it a smartphone off, then save yourself a few hundred quid and buy a Nokia 1100
I use mine to sync everything and anything I want, and don't worry about it, as long as it lasts the day, which it does, I'm happy.
Clivectmob said:
Sorry if this seems sarcastic, but if you're gonna buy a smartphone and turn everything that makes it a smartphone off, then save yourself a few hundred quid and buy a Nokia 1100
I use mine to sync everything and anything I want, and don't worry about it, as long as it lasts the day, which it does, I'm happy.
Click to expand...
Click to collapse
you misinterpreted what the op said. He is just stating what you could do if you found yourself in a situation where you had to maximize battery usage. Obviously most of us are around an outlet or usb plug most of the day so that we can charge the phone often.
Thanks for the info OP. I just wish that current widget would show us the right info. Or some other app :/
Thanks for the info OP. My buddy has had endless problems with his Incredible. I'll Chrome to Phone this thread and send it to him!
sdxda said:
Thanks for the info OP. I just wish that current widget would show us the right info. Or some other app :/
Click to expand...
Click to collapse
Its not the apps fault, the phone just reports wrong. So any other app should also fail.
@superman, perhaps a faulty app is causing the problems
Wifi issue should be resolved with the ota update.
However there is a network at my workplace which I couldn't connect to. I guess it is some kind of wifi repeater, it doesn't look like an actual wifi router. There is no cable connecting to it. Apparently I can connect but I get 0 signal next to it. Others can connect with full signal. Any idea?
RicarduZonta said:
Hey guys,
Our gorilla glass is almost indestructible.
Click to expand...
Click to collapse
the glass on my phone broke on the third day falling face down from a a height of about 1 feet. so is it a gorilla glass or normal?
Not trying to be rude or anything but thought some other members would find what I have to say useful (I hope!)
Not everything you say is true.
RicarduZonta said:
Put your phone in your pocket with the battery cover facing your leg. Don't worry about bumping into like a table corner and smashing your screen. Our gorilla glass is almost indestructible. Using a pouch or cover does the trick as well.
Click to expand...
Click to collapse
It is FAR from "almost" indestructible. Some people also say it's impossible to scratch it, yet mines been scratched (this AND nexus one) It's nice glass but indestructible? I think not, not even "almost"
Oh the guy above me also had his cracked!
RicarduZonta said:
Battery saving tipps:
-Don't let google and htc sync. It uses lot of data and battery resources.(I don't like my sensitive data to be copied on their servers anyway.) Sync with your pc regularly.
- If u use data for e-mail and weather sync, use Gsm only mode, you don't need that much of speed for those, turn WCDMA on if u need it for skype, etc. Hspda and 3g are big battery killers.
-No live wallpaper
Click to expand...
Click to collapse
Live wall papers do eat your battery, but it's almost close to nothing. I've read that whatever uses more than 2% of your battery will be displayed in the "battery usage" I've used live wallpapers and it's never even shown that. (I think it also depends on what kind of wallpapers you use though.. let's say you had one that interacted with you) perhaps that might drain more battery.. but who turns on their phone to play with their wallpaper lmao
I've tested and disabling google sync barely makes a diff. I also don't think it uses a lot of data. I don't completely disagree with you though, manual sync is probably a better idea. On the other hand, I don't really think Hspda/3g are big battery killers, I notice that if you use the browser, the battery drops quick. Let's say you used "gsm" / "2G" and the webpage takes longer to load whereas 3G would have it loaded within seconds.. Which would waste more battery? I'm not 100% sure but I'd say just keep 3G and turn on 2G if you're not doing anything else with your phone. To my surprise, 2G is horribly slow.
RicarduZonta said:
-Screen light to be turned down. Use Screen filter app nighttime.
Click to expand...
Click to collapse
Completely false. This is only a cover on top of your screen. It doesn't change the power being outputted to the screen. If you look at what RogerProdacter is making, you'll see that he's trying to modify the phones brightness output.
RicarduZonta said:
-Select short screen timeout like 15s.
Click to expand...
Click to collapse
Disagree again. It's really up to user though, that's insane. I'd be pissed if my phone kept shutting off in 15s! What you can actually do is turn off the phone yourself or get something like Lock screen widget which instantly turns off your screen. Two reasons it's better - You don't have to worry about the timeout - you shut it off sooner than 15s.
RicarduZonta said:
-Screen on time is the main culprit in appalling battery life. Use your watch to check time rather than turning the screen on.
Click to expand...
Click to collapse
that's crazy.. You're saying that for us to check battery life/uptime we should use our watches? That's insane! That's a lot of effort to keep track JUST for your battery. Is it worth it? (I wouldn't think so.. but it's up to whoever uses it lol..)
RicarduZonta said:
-If u struggle to find 3g or Hspda for data or network itself, change provider, because no matter what phone u have, u will have this problem.
Click to expand...
Click to collapse
I don't know what kind of world you live in, sounds way too good to be true. Just instantly change providers eh? Where I live.. that's not really easy to do. I'm sure most people getting cell phones would have enough common sense to pick something that works in their area anyway.

N7 goes dead for no reason.

I've had my N7 for almost a month now. Upgraded to 4.2.1 almost immediately, so had no baseline to compare against. Device has been working fine and I am very happy with it. That is, except for one small issue: a couple of times it has gone completely dead overnight for no apparent reason. After the first time I installed a task killer and Juice Defender that I use on my S2 with excellent results. Things were working fine and then today the N7 was completely dead again. So dead it would not even turn on until it got 2% charge on it. In looking at the battery stats it showed NFC service accounting for 60% of the usage with Facebook taking another 20% Screen time was a measly 15%! To my knowledge, I don't even use NFC so why is it sucking my battery dry? I have my N7 in a case with the magnetic switch. Both times it did this it was after I was reading a book and put the device on my nightstand (closed) with my TV remote on top of it. Could the NFC be trying to communicate with my TV remote? WTF? Any suggestions as to what is causing this greatly are appreciated.
Its retarded. Jk. I just got my N7 for Christmas but I would try removing case, etc. And setting it away from everything else to see if that fixes anything
Sent from my Nexus 7 using xda app-developers app
turn off nfc if youre not using it. main settings, wireless and networks, more, disable nfc. if youre rooted, and dont plan on usimng nfc, id delete it and tags from /system/app/. i delete it after every rom flash since i dont use it. thats one less thing that wants to suck my battery juice dry.
Miami_Son said:
I've had my N7 for almost a month now. Upgraded to 4.2.1 almost immediately, so had no baseline to compare against. Device has been working fine and I am very happy with it. That is, except for one small issue: a couple of times it has gone completely dead overnight for no apparent reason. After the first time I installed a task killer and Juice Defender that I use on my S2 with excellent results. Things were working fine and then today the N7 was completely dead again. So dead it would not even turn on until it got 2% charge on it. In looking at the battery stats it showed NFC service accounting for 60% of the usage with Facebook taking another 20% Screen time was a measly 15%! To my knowledge, I don't even use NFC so why is it sucking my battery dry? I have my N7 in a case with the magnetic switch. Both times it did this it was after I was reading a book and put the device on my nightstand (closed) with my TV remote on top of it. Could the NFC be trying to communicate with my TV remote? WTF? Any suggestions as to what is causing this greatly are appreciated.
Click to expand...
Click to collapse
Turn off NFC, Lose the case, and uninstall Facebook and you're good. Problem solved.
Sent from my Galaxy Nexus using Tapatalk 2
Might have the loose battery cable that will drain the battery quick to
Sent from my Nexus 7 using Tapatalk 2
simms22 said:
turn off nfc if youre not using it. main settings, wireless and networks, more, disable nfc.
Click to expand...
Click to collapse
Tried this, but the Disable option is greyed out and unavailable.
I'd try a FACTORY reset
Sent from my HTC One X using xda app-developers app
elsworth1983 said:
I'd try a FACTORY reset
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Being I'm on unrooted stock ROM I fail to see how that would help. Left the N7 on the nightstand last night without the TV remote nearby and only lost about 4% battery. Hmmmm....
Only a suggestion. As this is what I would do 1st
Sent from my HTC One X using xda app-developers app
Miami_Son said:
Being I'm on unrooted stock ROM I fail to see how that would help. Left the N7 on the nightstand last night without the TV remote nearby and only lost about 4% battery. Hmmmm....
Click to expand...
Click to collapse
Being unrooted and stock does not mean the software installed correctly a factory reset should have been the first thing you tried that is why that option is there
Sent from my Nexus 7 using Tapatalk 2
rcarnes911 said:
Being unrooted and stock does not mean the software installed correctly a factory reset should have been the first thing you tried that is why that option is there
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Actually, that option is there so that you can remove all user data in the event you need to sell it or give it to someone else. Doing a wipe/reset is a major pain, especially on an unrooted device with no TiBU to restore apps and data. If it happens again I will consider it, but so far it appears to be working fine. Haven't seen NFC started since that one night. I had another phone on the nightstand that may have been why NFC initiated.
simms22 said:
turn off nfc if youre not using it. main settings, wireless and networks, more, disable nfc. if youre rooted, and dont plan on usimng nfc, id delete it and tags from /system/app/. i delete it after every rom flash since i dont use it. thats one less thing that wants to suck my battery juice dry.
Click to expand...
Click to collapse
NFS does *not* drain battery, unless you scan a tag, etc..
in other words, if its enabled, and but you dont use it, there is not battery used.
wavrunrx said:
NFS does *not* drain battery, unless you scan a tag, etc..
in other words, if its enabled, and but you dont use it, there is not battery used.
Click to expand...
Click to collapse
Like I said, when I discovered this latest rundown and looked at the batt stats, NFC service was responsible for 60% of the usage. The phone was simply sitting on my nightstand after reading a Play Books book, so I have no idea what I might have done to turn NFC services on or why my task killer did not kill it while it sat idle all night. My only guess is that the proximity of another smartphone or TV remote set it off, but I don't really know. I moved both items and it hasn't happened again since.

[Q] S3 mini random restart

My phone is 3 weeks old and it reboots itself randomly. There is no rule, sometimes when reading email, sms, or surfing, cold, hot....
Phone isn't rooted and has original software on, there is no sdcard in it. Warranty is still valid.
Is there something i could try before i send it to service, (tried factory reset)?
Something with Kies?
thanks
same here .. ive send it to service but they return the phone to me again with the same problem..
I have the same problem and also when phone starts after reboot it has ~20 percent less battery...I thought that these random reboots are from one of custom roms that I've installed recently, so when my phone started reboot everytime I tried to watch some video I decided to go back to stock firmware. But today after couple of hours of using I got random restart after a call ;/ Maybe later I'll try to connect phone to pc and take a look what's happening in logs during reboot. Anyone else have this issue?
Same here.... untouched device, battery draining way fast, gets to 40%-60% and randomly starts restarting.... whenever I plug it in again, battery shows 1-4%
My phone can go for a few hours on standby but as soon as I start using browser, play store, camera, etc. it drains and reboots. Can I save my battery or do I try and flush it down the toilet?
P.S. Just rooted today anticipating that I can find a solution.
I'am on Maclaws CM 11 and have still no Reboots anymore
Same issue
I'm having the same issue with my galaxy s3 mini. only thing I've noticed that it won't randomly reboot when it's in the charger. So this means it can't be the powerbutton being stuck like many others are saying on the internet. But what is the solution? I'm really a noob when it comes down to technology.:silly:
Could anybody help us out?
Same here!
I've been having the same issue, Can someone help us!?
freddiemoreno_ said:
I've been having the same issue, Can someone help us!?
Click to expand...
Click to collapse
Has anyone found a solution to this? I'm having the same problem, the phone randomly reboots when on battery, but not whilst charging; battery status diverges wildly from reboot to reboot - it will say 60% then reboot with 5%.
Is this more likely to be a problem with the kernel and/or ROM, or the battery itself?
I have got the same issues. When I sent it to warranty, the said that the battery was badly placed. When the phone was drobet, it shaked the battery littlebit and it restarted. Thei put somekind of tape to it and worked like a dream
have same problem,batery is just down 60-5%,reboot,reboot,but thats just when mobile data on,when pull charger,no that.Buy new batery,no problem anymore
Sent from my GT-I8190 using xda app-developers app
Staattius said:
I have got the same issues. When I sent it to warranty, the said that the battery was badly placed. When the phone was drobet, it shaked the battery littlebit and it restarted. Thei put somekind of tape to it and worked like a dream
Click to expand...
Click to collapse
Sorry, but how can you place the battery so badly that there can get some space between the contacts?!?
Either the dimensions of the battery itself or the dimensions of the "battery-bay" are not correct (anymore?).
When everything is still original, you haven´t used a crowbar and your warranty is active, it´s imho a cheek to let you use some tape...
shagadelic said:
Sorry, but how can you place the battery so badly that there can get some space between the contacts?!?
Either the dimensions of the battery itself or the dimensions of the "battery-bay" are not correct (anymore?).
When everything is still original, you haven´t used a crowbar and your warranty is active, it´s imho a cheek to let you use some tape...
Click to expand...
Click to collapse
The case for battery was few mm too big, so the battery had littlebit too much space. It was some manufactured problem. When they put that kind of a tape, I couldn't even saw it first. It just keeps the battery steady...
Gad81 said:
have same problem,batery is just down 60-5%,reboot,reboot,but thats just when mobile data on,when pull charger,no that.Buy new batery,no problem anymore
Sent from my GT-I8190 using xda app-developers app
Click to expand...
Click to collapse
Bought a new battery as recommended, it works perfectly again :good:

[Q] Nexus 6 shutdowns :(

I am facing serious shutdown issues . My nexus 6(MB,64GB) keeps shutting down unexpectedly . This happens while playing a game or even while calls. Any suggestions ??
this should not be in the general sections, but in the Q/A help section...
have you tried reflashing the stock img?
I had some major issues like that after updating to 5.0.1. I'm on cm now but if you flash back to stock it should fix things too
Sent from my Nexus 6 using Tapatalk
Harmanpreet Singh said:
I am facing serious shutdown issues . My nexus 6(MB,64GB) keeps shutting down unexpectedly . This happens while playing a game or even while calls. Any suggestions ??
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Click to collapse
Stock Nexus 6, or are you using custom stuff?
stock out of the box nexus... happens usually while playing high end games. Happened twice during calls :/ 3rd week into the phone . Usually the battery saver turns on moments before phone shuts down . some times just goes poof.
Harmanpreet Singh said:
stock out of the box nexus... happens usually while playing high end games. Happened twice during calls :/ 3rd week into the phone . Usually the battery saver turns on moments before phone shuts down . some times just goes poof.
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Click to collapse
Happened to me too today.got n6 on 11th Dec.initially reboots started then after 2 weeks of observations I turned off ambient display and now random shut downs..
Phone turned off on 14 % battery just when I picked up an incoming call..then again turned off when there was a call..really fed up of this issue..
Don't know if its a hardware or software issue..
backup your phone, reflash stock img completely, and test without restoring apps.
[email protected] said:
Happened to me too today.got n6 on 11th Dec.initially reboots started then after 2 weeks of observations I turned off ambient display and now random shut downs..
Phone turned off on 14 % battery just when I picked up an incoming call..then again turned off when there was a call..really fed up of this issue..
Don't know if its a hardware or software issue..
Click to expand...
Click to collapse
I've never had a random reboot but I have had the random shutdown issue. This was running stock 5.0.1 with stock kernel. Also had the same occurrence on CleanRom with stock kernel (this is basically a stock rom/kernel with a few tweaks. Another user recommended flashing LeanKernel which I did and haven't had a problem since. This random shutdown was happening roughly once per day. I have been running strong for almost a week now I'd say. I always am the guy to run custom roms and kernels myself anyways but I actually don't mind the stock rom so flashing the kernel was no big deal to me. There are a few threads on this subject if you search the forums. I too am hoping this isn't hardware related since it's always a pita dealing with RMA.
Is there anything new onto that? Any possible solutions? Same issue for me, generally happens during calls ... :/
hmm strange, i never had any shutdowns, could be either your rom or kernel your on. make sure the kernel your using with ur rom is compatible
Harmanpreet Singh said:
stock out of the box nexus... happens usually while playing high end games. Happened twice during calls :/ 3rd week into the phone . Usually the battery saver turns on moments before phone shuts down . some times just goes poof.
Click to expand...
Click to collapse
I was just looking for this.
Mine started doing the same.
I have the battery saver set to 5%, but it never turns on!
The phone shuts off between 10% and 5%.
The battery saver turns on for only for a few seconds(if at all) and the phone shows the powering off animation.
Connecting the charger and turning the phone on, after booting shows 8% already.
Its not normal, because i remember having my phone at 1% without any problems for tests when i got it in November...
For the last few weeks i never went lower than 25% so i don't know when this started, but since i found this out(5 days ago), i tried it every day and it happens like clockwork. Flashed the factory image back has no effect( i was on stock anyways).
Hoping not to have a replacement to save the cost of my dbrand and screen protector...
I give it one more week and if it doesn't change i call Moto. I have MotoCare so replacement should be easy.
Harmanpreet Singh said:
I am facing serious shutdown issues . My nexus 6(MB,64GB) keeps shutting down unexpectedly . This happens while playing a game or even while calls. Any suggestions ??
Click to expand...
Click to collapse
Same here ....
Hi guys,
My 2 month old nexus 6 is powering down unexpectedly. Random shut downs (not reboots). Thought it was snap chat was the culprit (read a few articles how some 3rd party camera apps can cause lollipop to power down) but the phone shuts down even after uninstalling all suspicious apps.
Any advice or suggestions will be highly appreciated
Devs please help
I'm starting to really wonder if these "turbo chargers" are causing major degradation to the batteries. The phone will shut down when the battery *voltage* drops below a specific threshold, regardless of what the percent display is actually at.
Another thing to consider is that adding a significant load to a battery will cause it to read a lower voltage, even if that load does NOT immediately deplete the battery, those who notice this happening when running a very demanding game could be experiencing this. I would suspect though, that this will only be an issue if the battery level is already fairly low.
Any update on this?
5% is still my dead-spot and nothing i tried helps...
I just ordered my nexus but my s5 (current phone) randomly reboots. We figured it was due to volte. Turned that off on the s5 and no issues so far. Was really tired of it and the reason I'm going to nexus. That and the bigger screen
Sent from my SM-G900T using Tapatalk
Same issue here...
It must be caused by a bad batch of battery defects, Factory reset or re-flash factory image won't fix it... To get a replacement from Google seems to be the right way...
Davzone said:
I was just looking for this.
Mine started doing the same.
I have the battery saver set to 5%, but it never turns on!
The phone shuts off between 10% and 5%.
The battery saver turns on for only for a few seconds(if at all) and the phone shows the powering off animation.
Connecting the charger and turning the phone on, after booting shows 8% already.
Its not normal, because i remember having my phone at 1% without any problems for tests when i got it in November...
For the last few weeks i never went lower than 25% so i don't know when this started, but since i found this out(5 days ago), i tried it every day and it happens like clockwork. Flashed the factory image back has no effect( i was on stock anyways).
Hoping not to have a replacement to save the cost of my dbrand and screen protector...
I give it one more week and if it doesn't change i call Moto. I have MotoCare so replacement should be easy.
Click to expand...
Click to collapse
I use to have this issue. However, it has not happened since I started using Franco kernel. Multiple people have had the problem resolved by changing kernels. That leads me to believe that it is software related rather than hardware. Other benefits of flashing Franco for me is I can now use the built in led for notifications and I am using double tap to wake.
joshpdavis80 said:
I use to have this issue. However, it has not happened since I started using Franco kernel. Multiple people have had the problem resolved by changing kernels. That leads me to believe that it is software related rather than hardware. Other benefits of flashing Franco for me is I can now use the built in led for notifications and I am using double tap to wake.
Click to expand...
Click to collapse
My battery issue happened after I kept using Franco for a while...then I switched back to elementalX or stock kernel, nothing resolved...
if the back cover doesn't peel off or the battery doesn't start to expand, it might be a good sign that it is just a software issue.
Otherwise, battery defect could be happening already, as in my case...
Changing kernels fixed my issue which was the phone shutting down on its own randomly. I guess some of you are experiencing a different problem.
Davzone said:
Any update on this?
5% is still my dead-spot and nothing i tried helps...
Click to expand...
Click to collapse
Just a little update.
I did an advanced replacement with motorola.
Did it over chat on sunday, received the new phone on wednesday from texas.
Deposit was 500+tax.
The phone was brand new unopened box. Cloud White 64GB
The package had a box and a prepaid label to send the bad phone back.
The box was too small to fit a nexus 6, so i had to modify it a bit.
It was probably for the moto X or smaller.
Sent the phone back on Friday, they got it on Monday, and my money was back.
Everything looks great, the new phone can go down to 1% no problem.
The new turbo charger does not have the electrical noise that the old one has.
That may caused the battery problem. Using it since last Wednesday, and no problems so far.
The advanced replacement was great and easy, if i have to i would do it again, although in 3 months its gonna be a refurb device not a now.
Mine was in mint condition, had dbrand on and no scratches. The person who will get it after me will be happy with that refurb device
And i am happy with my new phone.
If the HTC M9 will have a GPE edition i might switch

Terrible phone

Has anyone else had these issues? I am planning to take this phone back tomorrow. The touch screen is completely random. It'll randomly scroll fast or click while scrolling. Playing games is near impossible because it won't recognize every touch. As i type this, it seems to randomly repeat words that i type and i have to delete them. The battery life for a new phone seems terrible. I had better battery life with my 1+ year old S5 with the original battery. If the phone is hot at all (which seems to happen randomly as well) it'll take hours to charge and the battery will drain incredibly quick. I charged it for around 6 hours and it was still at 60%, using the factory charger too. This is the worst experience I've had with a new "high end" android phonephonw (theres theres the double word issue i mentioned. Even did it while typing about the double word issue lol)
sxracerb25 said:
Has anyone else had these issues? I am planning to take this phone back tomorrow. The touch screen is completely random. It'll randomly scroll fast or click while scrolling. Playing games is near impossible because it won't recognize every touch. As i type this, it seems to randomly repeat words that i type and i have to delete them. The battery life for a new phone seems terrible. I had better battery life with my 1+ year old S5 with the original battery. If the phone is hot at all (which seems to happen randomly as well) it'll take hours to charge and the battery will drain incredibly quick. I charged it for around 6 hours and it was still at 60%, using the factory charger too. This is the worst experience I've had with a new "high end" android phonephonw (theres theres the double word issue i mentioned. Even did it while typing about the double word issue lol)
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Click to collapse
What firmware version are you running? Some of the things mentioned above have been fixed with latest OTA.
Android is 5.1. I've checked all updates and none are available
Phone model?
Sent from my Micromax A110 using XDA Free mobile app
Try a factory reset. I don't have any issues at all, just the slow capture speed of the camera. Kids move and its blurry. Google camera seems to be a little better...
sxracerb25 said:
Android is 5.1. I've checked all updates and none are available
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Click to collapse
Check settngs - About Phone - Software info and see if your software version is LS991ZV5. This version of the software fixed the touchscreen for me. If you haven't received it yet, you may check your local Sprint repair center store and see if they can force a download for you.
I still have the touch screen problems with zv5

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