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Anyone been able to get a different phone from Verizon for data/signal issues?

I've been having so many issues w/ data and signal, im just wondering if I put enough pressure is there any way I could get Verizon to give me a different phone?
My phone is close to unusable how often I don't have signal and im just really tired of it..
Sent from my DROID BIONIC using xda premium

Well the update from Moto is suppose to fix this issues, so Verizon may make you wait til you receive the update before looking into swapping a phone for you.
The Restart Connections app from the market doesn't work for you? It works for me about 90% of the time when I lose my signal. Rarely I will have to reboot to get signal back.

stelv said:
Well the update from Moto is suppose to fix this issues, so Verizon may make you wait til you receive the update before looking into swapping a phone for you.
The Restart Connections app from the market doesn't work for you? It works for me about 90% of the time when I lose my signal. Rarely I will have to reboot to get signal back.
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I haven't tried that, ill try it but they promised me an update by early nov, and they've given me already 2 months of free service. I dont care about getting free service id rather pay instead of the hassle... I was just thinking they might since there highest level of support saying it was a known issue they were responsible for and had moto working on an update. Sucks I paid full retail on launch day and have only had problems..
Sent from my DROID BIONIC using xda premium

I take it you can only complain to Verizon if you bought the device from them.
Sent from my DROID BIONIC

Yea Verizon definitely knows of the problems. Its common. Verizon will eventually offer you a new phone but it may not be something you want. If the problem isn't fixed after the update and they persist they will probably offer some better replacements.
I don't really have a big problem with connection but it is there. Some days it doesn't happen at all. Someone on another forum said they received an update from Moto already, so hopefully they start rolling out soon.
Sent from my DROID BIONIC using Tapatalk

nosit1 said:
I take it you can only complain to Verizon if you bought the device from them.
Sent from my DROID BIONIC
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I bought mine from best buy lol..
Sent from my DROID BIONIC using xda premium

Verizon told me they started rolling the update dec 1st in batches..
Sent from my DROID BIONIC using xda premium

I actually have a new one arriving today. My data loss is horrible. It will show full bars (3g and 4g) but the second I go to do something the data will drop. Extremely frustrating and annoying. I'm pretty sure I'm getting a refurb but if it holds data better I'm ok.
EDIT: Just wanted to add that is the FIRST time I've ever done a warranty replacement in 6 years with Verizon. Wasn't terribly difficult...

mistawolfe said:
I actually have a new one arriving today. My data loss is horrible. It will show full bars (3g and 4g) but the second I go to do something the data will drop. Extremely frustrating and annoying. I'm pretty sure I'm getting a refurb but if it holds data better I'm ok.
EDIT: Just wanted to add that is the FIRST time I've ever done a warranty replacement in 6 years with Verizon. Wasn't terribly difficult...
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If you just got another Bionic, your problems aren't going to go away. I got my warranty replacement last week; same issues.
They did offer me a new phone; anything but the Razr. Considering I not only bought the phone at launch, but bought a couple hundred dollars in accessories...I want the phone to work as advertised; not a new phone.

Well the week before Thanksgiving I was actually sucessful of having the store giving me an actual off the floor replacement. Up until that time I have taken my phone into 4 different corporate stores in and around Cincinnati and each time The associate looked at the phone and just ordered their "certified like new" replacement shipped to my home. Now I want you all to know these "certified" units were nothing more than returns to VZW from others that are experiencing the same thing. I went out of my way to take the phone into the closest store when I experienced either the loss of data or the BSOD situation.
This time I tried something different which got me a brand new phone..not sure what pushed them over the edge though....On the 23rd of November I got the dead BSOD and immediately took the phone back to the origional store which I purchased it on the 12th of September and cornered my origional salesperson explaining that I have had four replacements...I sternly request for him to correct this problem WITHOUT pulling the battery....The store was moderately heavy with customers who had a ear tuned to my complaint. He was insistant that he had to pull the battery after plugging in a charger...I loudly told him to stop and demanded for customer service to be put on the line because I insisted pulling the battery was going to do nothing more than set me up with a return trip. He told me that all customer service was going to do is issue out another "certified" unit...Loudly I protested that this has to come to an end because all of the screen protectors he had sold me during the origional purchase are now gone and the battery life is degrading fast due to the constantly seeking for data problem. Everybody knows VZW does not ship a new battery or battery door with these "certified" units ( of course). As I would not budge on the "certified" route because my battery and battery door was showing signs of premature wear...the manager stepped in and allowed me to turn in my unit for another right out of the box...printed out a receipt for the return full price and then gave me a new receipt with the same price but with the november date. He told the associate to mark the unit defective screen out of box. Now he didnt allow me to have the new battery or door BUT I got a new unit which I am happy to report has not had a hiccup since...knock on wood. BUT BE FOR WARNED...if you are sucessful at getting a off the floor exchange...check your account because the billing dept of VZW thinks this is a upgrade and will sneak a updated contract date in on your account....It took two calls into customer service to explain to them this was not an upgrade and after they tell you that it has been noted....TAKE THE TIME to check online your contract date is put back to the origional date.
After a little bit of work I am a happy Bionic VZW customer

Have you guys tried the SIM pull trick? My Bionic has not had a data problem since. I did this over a month ago.
1) turn off Bionic and pull SIM
2) power on the bionic and open phone. It will state the SIM is missing.
3)turn off the Bionic and insert SIM
You will need a pair of fine tweezers for this.
Sent from my ICS DROID BIONIC using xda premium

This won't help if you need the 4G throughput (for hotspot, etc), but my data connection is rock solid on the go if i choose CDMA Only mode under Mobile Networks.
I've taken to changing to LTE Only mode in the field testing interface (##PROGRAM) when I need to use LTE throughput for hotspot, and that, too, is rock solid. The problem seems to occur for me only when it's switching between CDMA and LTE.

CaliTilt said:
Have you guys tried the SIM pull trick? My Bionic has not had a data problem since. I did this over a month ago.
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Pulling the SIM did nothing for me, unfortunately. I'd demand a new (and different) phone, but I spent about $150 on accessories and don't want to unload those for pennies on FleaBay.

Its all 4g phones. If u want reliable service. Switch back to a 3g only device. After 3 Droid charges, Verizon sent me this bionic. .. still having issues. Just gotta get use to it
Sent from my DROID BIONIC using XDA App

justin94 said:
Its all 4g phones. If u want reliable service. Switch back to a 3g only device. After 3 Droid charges, Verizon sent me this bionic. .. still having issues. Just gotta get use to it
Sent from my DROID BIONIC using XDA App
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False....tbolt for me has never data dropped since being on actual gingerbread radios. Bionic? Even running the leak data dropped like none other.
Sent from my ADR6400L using XDA App

Pulling Sim worked at first but its gotten so bad it doesn't work as well anymore. I tried to get vzw to give me a diff phone but they wouldn't budge only offer me a refurb which I don't want after paying 700 full retail plus 150 in accessories.
And no not all 4g, my thunderbolt never gave me connectivity issues..
Sent from my XT875 using XDA App

I've had them all minus the revolution, my wife has my old tbolt now, granted her data drops are extremely Rare.....when they do happen, it takes a while to switch the radio back on
Sent from my DROID BIONIC using XDA App

Haze69 said:
Verizon told me they started rolling the update dec 1st in batches..
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Can any confirm this? Anyone get it?

Turning off lte helped me. I have too reboot maybe every third day or so now to get back dropped data.every it was 4 or so times a day
Sent from my DROID BIONIC using Tapatalk

cixelsyddyslexic said:
I've taken to changing to LTE Only mode in the field testing interface (##PROGRAM) when I need to use LTE throughput for hotspot, and that, too, is rock solid. The problem seems to occur for me only when it's switching between CDMA and LTE.
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what's the "SPC password"?
thanks

Jumping ship

As much as i have loved my revolution, ill have to make due with parting. Between my career field, situation and the issues I'm going to a Gnex. Permavibe, reboots more constant than a 10 time repeat prison offendor every few hours, lost calls due to above, and performance (me being a game developer) I need to move on lol. Wanted to say how great of a support this place has been with keeping an everything but dor (dead on release) phone alive this long. Ill keep popping in to help where I can (i mildly realize I'm not exactly prevalent here) thanks to the help I've gotten, but at these prices a Gnex is (very!) hard to pass up. Thank you all thus far!
Sent from my VS910 4G using xda app-developers app

Long time no see... Like since I was first battling crap out with Cubed! Anyhow, good luck with the new device... Hopefully you don't run into any more crap!

majorpay said:
Long time no see... Like since I was first battling crap out with Cubed! Anyhow, good luck with the new device... Hopefully you don't run into any more crap!
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About the only problem with the GNex is the signal issues otherwise the phone is perfect

Gel Pen6 said:
About the only problem with the GNex is the signal issues otherwise the phone is perfect
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I find that odd, its the best thing Ive ever made a call on. Maybe its denver though, the 4g is quite consistent here, and the 3g comes in spades. There was one point (for maybe 2 hours before a party) that on my OG droid I was hitting 2.6mbps on 3g, when the theoretical limit is 3.1, I was shocked. Now to try some of the "hot" spots Ive found. These are just areas Ive found that make my 4g speeds spike, and where I can consistently get 40-50mbps.
Right off the bat with 2-3 bars I got 25mbps down and 14 up, which is twice what my revo might get (same app + server even). Plus this was in a Denver Verizon store, so you know they show off the 4g to whomever comes in lol.

I certainly wish I could jump ship, but I'm not due an 'upgrade' until february... Unless I can convince big red to push it early due to my phone being a giant pile, I'm stuck with the vibration of death, slow performance, reboots, and screen freezing for another 8 months

Networkgamer said:
I find that odd, its the best thing Ive ever made a call on. Maybe its denver though, the 4g is quite consistent here, and the 3g comes in spades. There was one point (for maybe 2 hours before a party) that on my OG droid I was hitting 2.6mbps on 3g, when the theoretical limit is 3.1, I was shocked. Now to try some of the "hot" spots Ive found. These are just areas Ive found that make my 4g speeds spike, and where I can consistently get 40-50mbps.
Right off the bat with 2-3 bars I got 25mbps down and 14 up, which is twice what my revo might get (same app + server even). Plus this was in a Denver Verizon store, so you know they show off the 4g to whomever comes in lol.
Click to expand...
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I've never once hit above 8mbs on my Revo even on Wifi so hopefully it's just the phone since that's a big jump.
SomeFknGuy said:
I certainly wish I could jump ship, but I'm not due an 'upgrade' until february... Unless I can convince big red to push it early due to my phone being a giant pile, I'm stuck with the vibration of death, slow performance, reboots, and screen freezing for another 8 months
Click to expand...
Click to collapse
Well, if you hate the phone that much might as well just pay the early termination fee and get a new phone. Luckily I have till August might try and get the S3 when it comes out and give myself a birthday present.

Seriously.....dig deep, sell some crap on Craigslist, donate at the plasma bank....whatever. Just bite the bullet, scrape together $400 and buy a RAZR Maxx off of Ebay. Revo is at a dead end. I finally quit b!tching and just replaced the damn doorstop POS. When I went into VZW store to get the micro SIM to activate the RAZR, the staff confirmed the Revo is by far the most hated model in their 4G lineup, and they all hated selling it. Moving on was the smartest thing I've done.
Sent from my Sony Tablet S using xda premium

Danzdroid said:
Seriously.....dig deep, sell some crap on Craigslist, donate at the plasma bank....whatever. Just bite the bullet, scrape together $400 and buy a RAZR Maxx off of Ebay. Revo is at a dead end. I finally quit b!tching and just replaced the damn doorstop POS. When I went into VZW store to get the micro SIM to activate the RAZR, the staff confirmed the Revo is by far the most hated model in their 4G lineup, and they all hated selling it. Moving on was the smartest thing I've done.
Sent from my Sony Tablet S using xda premium
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Why RAZR Max over SGSIII?

teh Phil said:
Why RAZR Max over SGSIII?
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Probably the battery. But I'd take the more development and better specs of the S3 over the better battery.

Well...for people looking to jump ship who have concern about the money, there's about a $250 difference.
Battery life is huge for me, and I've missed that battleship-solid build quality I always had with Motorola. For my $400, it made no sense to suffer with a C-minus phone any longer.
I run rooted stock ICS...so beyond rooting it, I don't need much dev --- although there is quite a lot for the RAZR....far, far more than there will ever be here...for a younger phone. 'nuff said.

Danzdroid said:
Well...for people looking to jump ship who have concern about the money, there's about a $250 difference.
Battery life is huge for me, and I've missed that battleship-solid build quality I always had with Motorola. For my $400, it made no sense to suffer with a C-minus phone any longer.
I run rooted stock ICS...so beyond rooting it, I don't need much dev --- although there is quite a lot for the RAZR....far, far more than there will ever be here...for a younger phone. 'nuff said.
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The build quality of Motorola phones in my opinion are pretty good since my brother has the Droid X (first one not the X2) and it's decent but I'm going to go to Samsung and give them a chance until more high end Motorola and HTC phones hit Verizon.

Found a great deal! GNex, dual incipio case, 3 anti glare screen protectors, 1 very nicely pre applied, and extended battery for $258. Does everything my revo did and then some, and I haven't even rooted it yet. Wifi tether included.
Sent from my Galaxy Nexus using xda app-developers app

Here comes THAT thread: Jelly Bean?

Alright, everyone.
My Atrix 2 just died on me. Well, didn't die, the screen cracked open, long story.
Basically, I need a new phone.
However, because the Atrix 2 STILL hasn't gotten ICS, I swore to never return to Motorola. Yeah, it's not 100% their fault that it's taking them so long, but seriously? It's become really annoying.
So I promised to ONLY buy Android products that have the word "Nexus" in their title, phones that get DIRECT updates from Google without wait and without alterations.
Problem is, I was gonna hold out on the Galaxy Nexus since I feel like a new one must be on the horizon.
Then I heard of the Atrix HD, which, like the other Atrixes (Atrice? Atrici?) has a very amazing starting price of $100.
And now Motorola mobile is owned by Google, right?
So, the TL;DR version of it is this:
Is this phone likely to see timely and consistent updates from Google? I know it just came out, but you guys are really great at what you do, so I'm wondering what your predictions are. Is this phone likely to see Jelly Bean at all in the near future?
I'd like to buy a phone that is future proof to AT LEAST Jelly Bean.
Thanks

The updates still come from Motorola. The acquisition doesn't mean anything to the updates. But this is probably one of Motorola's flagship phones now, so it'll have to get at least Jelly bean.
Sent from my MB860 using Tapatalk 2

mugabuga said:
The updates still come from Motorola. The acquisition doesn't mean anything to the updates. But this is probably one of Motorola's flagship phones now, so it'll have to get at least Jelly bean.
Sent from my MB860 using Tapatalk 2
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according to what i've read, MB models are midrange, XT models are flagship. Regardless of this being the most powerful at the moment, it's mid range. There will be a Droid RAZR HD that will surpass this quickly with an XT model number.

bimmerd00d said:
according to what i've read, MB models are midrange, XT models are flagship. Regardless of this being the most powerful at the moment, it's mid range. There will be a Droid RAZR HD that will surpass this quickly with an XT model number.
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That can't be right. When the Atrix 4G launched it was the top of the line Motorola phone, the first dual core phone and won best of CES 2011. Anyway I'd have to agree with the previous poster it will eventually receive JB.

From my understanding, any device that runs ICS will be able to run JB

Well the only company that has conformed jellybean on there top of the line smartphones is htc!! And they did that yesterday only!! So i will give motorola few more days before hearing about jelly bean upgrade!! And we should understand only phone that has jelly bean is galaxy nexus!! But since motorola mobile is part of google now so we can expect faster upgrade cycle!! And mostly vanilla experience to!!
Sent from my MB886 using xda premium

hotrod010 said:
Well the only company that has conformed jellybean on there top of the line smartphones is htc!! And they did that yesterday only!! So i will give motorola few more days before hearing about jelly bean upgrade!! And we should understand only phone that has jelly bean is galaxy nexus!! But since motorola mobile is part of google now so we can expect faster upgrade cycle!! And mostly vanilla experience to!!
Sent from my MB886 using xda premium
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Click to collapse
Agreed, coming from a RAZR (yesterday) I'm well aware of Moto's lag time in Android updates. I have to say, though, they did an awesome job with ICS... Took forever, but it's awesome!
I took the red pill... It's the mAtrix for me...
http://android-gz.com

Well hope its gonna be soon this time!!!cant wait for buttery smooth experience!!!
Sent from my MB886 using xda premium

I'm pretty happy with ICS, so I'm OK waiting a little while for JB. Motorola will probably release it in 6 months, then AT&T will delay it for 6-9 more...not that it's really OK, I wish updates were faster. They need to cut out the carrier-specific modifications!

My wife just today got the new Motorola Atrix HD. So far I think it is a very nice phone and hope she gets great service from it. I to hope that the Jelly Bean update is pushed out for this phone. Only time will tell.

According to this, the Motorola Defy will get JB and it's reasonable that the newest devices will too...
Jelly Bean for the MyTouch 4G Slide, Desire HD, and Motorola Defy
***EDIT***
Just noticed it's a ROM so I'm assuming this is specially made b/c of it unlocked? But here is another quote...
"These devices are all a little older than some would expect to be receiving ports. But if the HTC HD2 can get it, newer devices should be able to as well."

Motorola Defy is still running on an old modified Froyo kernel, seeing as how they never even got gingerbread.
Quarx ported Jellybean over, however.Motorola has long stopped during about the defy
Sent from my SAMSUNG-SGH-I717 using xda premium

Your best bet is a to go for a Nexus device it you want something that is close to being future proof. I kind of know what you are going through with waiting for a new nexus phone part of the reason I didn't drop $350 GNex. The best advice I can say is go with the AHD for now, you can even get one for $50 on contract from best buy or amazon as long are you don't mind going with the new tiered plans.
Sent from my Nexus 7 using xda app-developers app

The good news is that AT&T isn't forcing you onto the new shared data plans...yet. I figure they'll eventually decide to do that to keep up with Verizon, but for now they look a little better because of it.

SnoMan88 said:
Your best bet is a to go for a Nexus device it you want something that is close to being future proof. I kind of know what you are going through with waiting for a new nexus phone part of the reason I didn't drop $350 GNex. The best advice I can say is go with the AHD for now, you can even get one for $50 on contract from best buy or amazon as long are you don't mind going with the new tiered plans.
Sent from my Nexus 7 using xda app-developers app
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Why do people still think best buy can't keep unlimited plans? Hasn't this dumb rumor been squashed months ago? Sure there may have been some dumb bbym guy that sucked at his job and lost someone unlimited but don't bunch us all in with his uneducated ass. Come see me, I got you on unlimited.
Sent from my Transformer Pad TF300T using xda app-developers app

imitenotbecrazy said:
Why do people still think best buy can't keep unlimited plans? Hasn't this dumb rumor been squashed months ago? Sure there may have been some dumb bbym guy that sucked at his job and lost someone unlimited but don't bunch us all in with his uneducated ass. Come see me, I got you on unlimited.
Sent from my Transformer Pad TF300T using xda app-developers app
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Doesn't BestBuy charge you a Restocking Fee if you decide to return anything, especially a phone? Plus certain electronics only have 15 days instead of 30 days to return an item. If this is still true...save yourself the headache and get it from Costco (at their store or online with free shipping) and they give you free accessories (see my post about Costco just a few days ago).
If BestBuy has changed their policy, good but I can't tell you how long it's been since I've stepped foot in their store because of this. It's maybe part of the reason why they're struggling with their stores and trying to hang on to their mobile wireless departments.

Nickerz said:
Doesn't BestBuy charge you a Restocking Fee if you decide to return anything, especially a phone? Plus certain electronics only have 15 days instead of 30 days to return an item. If this is still true...save yourself the headache and get it from Costco (at their store or online with free shipping) and they give you free accessories (see my post about Costco just a few days ago).
If BestBuy has changed their policy, good but I can't tell you how long it's been since I've stepped foot in their store because of this. It's maybe part of the reason why they're struggling with their stores and trying to hang on to their mobile wireless departments.
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Totally agree with you!!! i dont buy any thing form bestbuy anymore!!!

OK.. so this thread turned from a JB discussion to Best Buy? LOL. I'm about to pull the trigger on either the AHD or GS3 and am having a tough time deciding due to the JB issue and a few others. From the sounds of most of the comments here, it doesn't appear likely that Moto will offer the JB update, or am I missing something? The GS3 is a nice phone, but the screen on the AHD is far superior and the build quality of the Moto phone seems solid. What do you guys in this forum think? AT&T will sell me either phone for 50% off, no activation fee and a credit back to my account for the CA sales tax too

nuance4u said:
OK.. so this thread turned from a JB discussion to Best Buy? LOL. I'm about to pull the trigger on either the AHD or GS3 and am having a tough time deciding due to the JB issue and a few others. From the sounds of most of the comments here, it doesn't appear likely that Moto will offer the JB update, or am I missing something? The GS3 is a nice phone, but the screen on the AHD is far superior and the build quality of the Moto phone seems solid. What do you guys in this forum think? AT&T will sell me either phone for 50% off, no activation fee and a credit back to my account for the CA sales tax too
Click to expand...
Click to collapse
You strike me as someone who intends on modding ur phone, running roms and other mods or apps that require root so that makes the decision very easy, the GS3. It comes with an unlocked bootloader, root was gained before the phone was even released, the dev support is massive, aftermarket support is amazing, and JB is coming soon! Dont like the battery life? You can use a higher capacity battery if you choose. The camera is lovely! Especially since you're gonna be getting it for half off, that makes it a no brainer!
Sent from my SAMSUNG-SGH-I747 using XDA App

Gadgetz.... thanks.. Actually your assumption is a little off base and that's due to me having been an iOS person for the past 4 years. And it's also the reason I'm drawn to Android, and even moreso after having watched the various vids about JB and Google Now.. simply amazing new version of Android.
So if I understand what you're saying, you're recommending I go with the GS3 for various reasons, regardless of me not liking the blue tint on AMOLED screens. And I can understand this to some degree. Also, when you install Nova I thought it only changed the look of the home pages and icons. Are you saying that it completely changes the UI including the notification bar where you can toggle on/off for Bluetooth, GPS, Wifi, etc? Sorry, but I'm a noob. I do like the new garnet red color on the GS3 but all of them are fingerprint magnets as you know. What case and screen protector do you recommend? Already found a high end, class 10 32mb microSD for $35 on eBay.

Jumping ship :(

In the midst of fighting with verizon over getting a working revo i jumped ship and bought a Moto RAZR on craigstlist for cheap. I appreciate all the help y'all have given over the last year and how hard everyone(especially mtmichaelson) has fought to make the revo a damn good phone. I have to admit, after tasting ics, gingerbread is just bland! Thanks again guys, and good luck on keeping the revo at least moderately caught up in the wake of all the new JB and ICS phones on the market!

I'm almost about ready to do the same. It's weird how this phone is a little over a year old and already obsolete.
Sent from my VS910 4G using xda app-developers app

I'm looking at jumping ship as well and buying a Droid 4. I know it uses a microsim and ours uses a full sim card. Do I need to do anything other than cut it down to micro size or will it just work when I stick it in the new phone? Do I need to contact Verizon for activation or anything? Thanks.

The Kraken! said:
I'm looking at jumping ship as well and buying a Droid 4. I know it uses a microsim and ours uses a full sim card. Do I need to do anything other than cut it down to micro size or will it just work when I stick it in the new phone? Do I need to contact Verizon for activation or anything? Thanks.
Click to expand...
Click to collapse
Micro is a completely different size and card. You would have to contact Verizon. You can go into a corporate store also. They have extras they can activate for you. Last I knew they were free with a sales pitch for an add a line our upgrade lol.
Sent from my VS910 4G using xda app-developers app

Haha, yeah. I'm sure there would be a sales pitch. lol Definitely.
Thanks for your answer but are you sure about the card? I've read that as long as you keep the circuitry and contact points intact cutting a sim down to a micro sim will still function. Or is there yet another kind of card I'm getting this confused with?

I recall seeing a how-to cut down the SIM card quite a few months ago. A video even. I'm certain Google would point you to something useful.
Sent from my VS910 4G using Tapatalk 2

Bait-Fish said:
I recall seeing a how-to cut down the SIM card quite a few months ago. A video even. I'm certain Google would point you to something useful.
Sent from my VS910 4G using Tapatalk 2
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I got a new Rezound on ebay for around $300 and sold the Revo for a $100 and I could not be happier once I got ICS on the Rezound

You'd spend more time watching the video and doctoring your card than you would spend at a Verizon store getting a free replacement of the correct type....just sayin'....
Sent from my Sony Tablet S using xda premium

Danzdroid said:
You'd spend more time watching the video and doctoring your card than you would spend at a Verizon store getting a free replacement of the correct type....just sayin'....
Sent from my Sony Tablet S using xda premium
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I completely agree. I would go with free over cutting based off of a YouTube video.
Sent from my VS910 4G using xda app-developers app

Thanks for the replies. I think I will just go into Verizon for the freebie card as suggested.

Spectre1206 said:
Micro is a completely different size and card. You would have to contact Verizon. You can go into a corporate store also. They have extras they can activate for you. Last I knew they were free with a sales pitch for an add a line our upgrade lol.
Sent from my VS910 4G using xda app-developers app
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I just switched to a galaxy nexus, which uses a micro sim and they just switched it out for me at the Verizon store; no sales pitch.
---------- Post added at 12:39 PM ---------- Previous post was at 12:34 PM ----------
SomeFknGuy said:
In the midst of fighting with verizon over getting a working revo i jumped ship and bought a Moto RAZR on craigstlist for cheap. I appreciate all the help y'all have given over the last year and how hard everyone(especially mtmichaelson) has fought to make the revo a damn good phone. I have to admit, after tasting ics, gingerbread is just bland! Thanks again guys, and good luck on keeping the revo at least moderately caught up in the wake of all the new JB and ICS phones on the market!
Click to expand...
Click to collapse
I did the same thing. Picked up a galaxy nexus off of craigslist for pretty cheap. After owning the original droid I'm happy to be back to vanilla android (ICS this time). My revo had become way to slow for my liking, even with mtmichaelson's rom (which made it way better than stock).

I destroyed verizon. Revo out. Samsung Galaxy S3 to replace. for free.
This is my wife's phone and we've had it for about 6-7 months. I rooted it, ROM'd it (1st Gingervolt, then Broken Out). I'm on the latest firmware update, and again rooted and flashed Broken Out. All throughout, there were issues with bluetooth, Vibe of Death, screen freezes.
I complained just the other day - hey it was Sunday on Labor Day weekend and I had a moment. 1st Verizon rep was willing to send a replacement Revo. I told her that was unacceptable, that all the forums I've read detail that the defects I've cited are baked into the phone, it is a lemon and should be recalled and that sending me the same lemony phone was unacceptable. I urged her to elevate my claim. I was insistent and was really quite angry that she was not getting it.
I then spoke with a really great rep - technical support - to whom I mentioned all I had done (except for rooting and flashing a rom) and truthfully told her that I had upgraded to latest firmware and still had screen freezes and bluetooth problems. I told her about what I read on the forums and how the phone is just fatally flawed. I also mentioned 20 years as a Verizon cell phone customer, my family plan with 5 phones, all with data, and that what I was asking for - a different model replacement phone - was neither outrageous nor unexpected.
She asked what phone would I prefer. I first said a Razr, but said the Galaxy S3 would be great, but I doubt they'd substitute. Without a moment of delay, she said I could have the Galaxy S3 and what color, blue or white... It was shipped immediately and we are awaiting it.
So pretty soon, on ebay, you are going to see our used LG Revolution...
The moral of this story is get past the first level of customer support and stand your ground. insist on a replacement. Tell them that the Revolution is a huge disappointment and does not provide the basic functions a phone should.

Man...i wish my experience with trying to get different phones was better... I did the same thing, insisted that i would rather go to another service than get a revo back... They didnt give a rats ass... The only reason i'm still with verizon is due to the razr i found for dirt cheap. ICS is so nice in comparison!

idivorceyou said:
This is my wife's phone and we've had it for about 6-7 months. I rooted it, ROM'd it (1st Gingervolt, then Broken Out). I'm on the latest firmware update, and again rooted and flashed Broken Out. All throughout, there were issues with bluetooth, Vibe of Death, screen freezes.
I complained just the other day - hey it was Sunday on Labor Day weekend and I had a moment. 1st Verizon rep was willing to send a replacement Revo. I told her that was unacceptable, that all the forums I've read detail that the defects I've cited are baked into the phone, it is a lemon and should be recalled and that sending me the same lemony phone was unacceptable. I urged her to elevate my claim. I was insistent and was really quite angry that she was not getting it.
I then spoke with a really great rep - technical support - to whom I mentioned all I had done (except for rooting and flashing a rom) and truthfully told her that I had upgraded to latest firmware and still had screen freezes and bluetooth problems. I told her about what I read on the forums and how the phone is just fatally flawed. I also mentioned 20 years as a Verizon cell phone customer, my family plan with 5 phones, all with data, and that what I was asking for - a different model replacement phone - was neither outrageous nor unexpected.
She asked what phone would I prefer. I first said a Razr, but said the Galaxy S3 would be great, but I doubt they'd substitute. Without a moment of delay, she said I could have the Galaxy S3 and what color, blue or white... It was shipped immediately and we are awaiting it.
So pretty soon, on ebay, you are going to see our used LG Revolution...
The moral of this story is get past the first level of customer support and stand your ground. insist on a replacement. Tell them that the Revolution is a huge disappointment and does not provide the basic functions a phone should.
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They made me send mine back.This I guess was so I did not have to extend my contract date.

patsoxfan said:
They made me send mine back.This I guess was so I did not have to extend my contract date.
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I didn't know it at the time, but we have to send our Revo back. Still, getting a S3 for the Revo is a home run.

Mannn121 said:
I'm almost about ready to do the same. It's weird how this phone is a little over a year old and already obsolete.
Sent from my VS910 4G using xda app-developers app
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This phone was obsolete when it was released honestly. The Droid Charge came out before it and was a better phone for the most part. The only reason I bought it was for the unlocked bootloader but I guess none of the Android developers did because we only had limited development (not a knock against the people who did develop, but for all the developers who complained about locked bootloaders and then didn't jump on one that was unlocked)
Sent from my DROID BIONIC using Tapatalk 2

Insurance claim thru Verizon

So my phone is pretty ****ed up, and if I can't fix it I am just gonna have to break it physically and take advantage of the insurance I got on this phone.
My question is, since the LG REVO is pretty old now a days, and they don't even sell it at verizon anymore, at least not online or at any of the stores in my area, and the lady I talked to on the phone from verizon said they don't sell em anymore. But what I was wondering and didn't ask her, was if my phone breaks and I claim the insurance for a replacement phone, and since they don't have my phone anymore, what will they do? Will they go backwards and give me a ****tier phone or will they be cool and give me the next step up. Either way I assume it will be a refurbished phone but I was just curious what kind of phone they might give me.
Any thoughts?
Sent from my VS910 4G using xda app-developers app

If your phone is messed up and your still under contract they may still send you a replacement at no cost to you... So call them first to try to warranty it out instead of paying for the insurance replacement.... But that's my thoughts on it.... Either way they probably going to send you another Revo
Sent from my Broken Out 2.1 VS910 4G powered by Mt using xda app-developers app

Yeah, most likely it'll be a refurb Revo, though you might be able to say, "look, I had trouble with it before it physically broke, can I get something else?" And they might say yes. Some have gotten Razrs that way,one got a Droid 4, someone even got a Gnex. More likely they'll offer something like a Spectrum. I'd be stunned if they tried to give you something inferior to the Revo.

"Inferior to a Revo"? You mean like a 5" chunk of 2x4 with icons and buttons drawn on it with a Sharpie?
Sent from my Sony Tablet S using xda premium

In all seriousness, while my time with the revo wasn't bad, it'd be hard for them to come up with an inferior replacement now that phones have come so far. I mean they'd have to go back to something that doesn't have 4g for one thing...not gonna happen.

Danzdroid said:
"Inferior to a Revo"? You mean like a 5" chunk of 2x4 with icons and buttons drawn on it with a Sharpie?
Sent from my Sony Tablet S using xda premium
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That made my day. I'm counting the minutes until I can get a new phone.