[Q] Rogers i896 will not boot and computer does not recognize phone - Captivate Q&A, Help & Troubleshooting

I have had my captivate for 1.5 years and I have never done anything to it. A little while ago it would start to pop up with an error about twlauncher or something like that. That would happen multiple times per day. I held the volume buttons and powered it on to get to the screen that lets me restore. I did that and the problem did not go away. I didnt care though because the phone still worked.
2 weeks ago I turned it on and it would not boot past the initial screen. I can still get into the volume up/down power screen and all of my buttons still work. I tried to reset the phone and it still wont go past the "i896 samsung" screen.
Also my computer will not recognize my phone. It hasnt been recognized in some time.
Any suggestions would be greatly appreciated.
I am going to get the Note2 when it releases, but I have been reduced to using my caveman Iphone 3g while I wait. That thing is 5 years old and the battery wont last for more than 30 minutes with the screen on.

If factory reset/ wipe data will not do anything to help u get it booted, then u could put it into Download Mode and flash a Stock firmware and that should get ya up and going.
TRusselo has Rogers Stock firmware links...see Post #4 in the Stock Roms stickied thread in the Dev forum.
Sent from my SAMSUNG-SGH-I897 using xda premium

Related

Galaxy S problem out of the blue

Hi guys,
I'd really appreciate any help as I'm rather dependant on my phone right now.
I bought an unlocked galaxy S in Holland. I've been in the UK using my phone for the last 3 weeks without any problems. My phone is running 2.1 update 1. The only modifications I did was a lagfix and root. Since doing those, I've used it for 2 weeks without problems.
Today I finally got my UK sim only card so I swapped out my SIM. It worked fine for a few hours, until I tried to input the internet settings for my UK provider. The phone kept rebooting every few seconds, so I removed the battery and tried to power on.
Since then, the phone will boot up with the galaxy S animation, but it will stall there with the lights flashing (normal boot up sequence). Even after a few minutes it is still like that, and eventually the screen turns off and only the touch sensitive buttons light up.
I have tried to do a volume down+home+power and it puts the phone in a downloading screen which leads to nothing.
I can't seem to be able to hard reset. Worst of all is that I can't return it to the shop for replacement since it was from an internet shop in Holland and I now live in the UK.
Is there anything I can still try?
thanks a lot. it would be a disastruous 450 euro paperweight if I cannot solve this
My phone did that few times, I just flashed rom back on with odin. Lots of tutorials around
Sent from my GT-I9000M using XDA App
slev7 said:
My phone did that few times, I just flashed rom back on with odin. Lots of tutorials around
Sent from my GT-I9000M using XDA App
Click to expand...
Click to collapse
I am having trouble locating the original eclair rom on the internet, especially because the samsung-firmwares site seems to be down/private. Do you still have a copy or link?
I have also read that people with stuck bootscreens shouldn't flash.. somewhat conflicting stories.
Any help is greatly appreciated..
Just go in recovery volume up+home+power, after the screen turns on take your finger of the power button. Once there do a wipe-factory reset.
almi88 said:
Just go in recovery volume up+home+power, after the screen turns on take your finger of the power button. Once there do a wipe-factory reset.
Click to expand...
Click to collapse
Oh yeah that'd worked for me too but heres the firmware link just incase...
samfirmware.com
they're encrypted but passwords can be found on samfirmware forums
Sent from my GT-I9000M using XDA App
Thanks for the tips guys. I tried the volume/home/power thing and this time it did work (had tried it several times already).
did the reset and the phone booted up afterwards. I have internet connectivity via my 3g and also via a wifi spot however it tells me it cannot establish a reliable data connection to server when i try to add my gmail account.
I've tried both over wifi and 3g. I'm now trying a reset of the phone via the menu in android.
also I noticed there is some XEN error. Not exactly sure what that is.
edit: the reset via the menu fixed the Gmail sign in problem.
Is android just really this unstable? I've always only used the default firmware so I have no idea why suddenly all these things started happening. It's pretty troubling really.. especially since i've just lost a lot of contacts.
I don't think android is unstable, but rather Samsung not taking the time to tune the Os for the SGS as it has some rather annoying bugs. Just last night I had to factory format my phone. It seems I need to do it every damn 3 weeks. The first 3 times didn't bother me too much but not this is getting out of hand. I will never buy another Samsung device as long as I live. Right now I'm downloading JM9 rom to install on this thing. Freaking annoying
well, if devices with pretty standard hardware require fixes or hacks to make things work properly... then its unstable in my mind.
I really hope I won't have to do it again--- a phone should just work, it shouldn't be like a damn desktop OS in that sense.
I'm also still wondering what the deal is with the official froyo version. I still hven't seen it appear properly and it won't show up in Kies either. GPS is extremely bugged atm.
Galaxy S doesnt have standard hardware.
Its samsung screwing up the software

Screen logo repeats on samsung galaxy i9000m

I may have bricked my phone while flashing with odin to stock froyo 2.2 rom. The download mode works but i cannot get into recovery mode it just flashes at the logo screen gt-i9000m over and over and over again.
Is there a way past this or do i have to send this phone in for repair?
I have stock everything.
My phone battery died and I have spare batteries and changed it to a fully charged one. It booted up and said that a bunch of apps have to be FORCE closed... so I rebooted it.
Now it's doing the same thing yours is... the logo screen flashes over and over.
I pulled the battery to hard boot it. Then without turning it on I plugged it in to charge... so it tries to go to the charging battery icon and then flashes the logo screen over and over again.
This is my second phone... first one kept eating battery life and got real real hot.
omg stoopid samsung. I can get into download mode just fine, when i reflash it just stuck at the boot logo. Are you able to send yours away for repairs? i have mine unlocked but i also got warranty from where i bought it at wireless wave. i rather not send it in though...
I couldn't get into any menu's... sent the piece of **** away for repairs. I almost threw it at the wall behind the clerk at the bell store.
same boat here, i woke up this morning to find a bunch of forced closed messages. so i hit okay, my phone was all screwy so i turned it off, pulled out the battery, put it back in and started the phone and ta-da the galaxy S TEXT (not logo) kept...well it looks like it would boot over and over again just to the title screen, shut off and boot again. If i do the 3 button press to get to download mode i see that screen and i cant do anything else, actually i dont know what to do there.
I bought this thing in august so i am good for warranty, oh i haven't once rooted or lagfixed or anything, i just unlocked it, and with rogers instead of bell, but yeah i called bell and they refuse to help. The guy was not cool with me unlocking the phone, says i might not be covered under warranty anymore.
Next week i am going to take it to the bell repair center in person, see what they say.
Not sure what to do now. EFF!
Last samsung phone ever. the LG optimus 2X looks pretty awesome.
I'm having the same issue, my phones all stock.
When I got my phone this morning is was turned off, I plugged it in, powered it up, saw the Samsung logo and intro play and I walked away. When I came back I tired using my phone but only the lights, on the buttons, turn on but the screen and the rest of the phone doesn't respond. The lights will stay on forever.
If you can get into download mode, have you tried flashing it with some other Rom? Like DocX custom rom?
Sent from my GT-I9000 using XDA App
Try booting into recovery mode (vol-up, home and power). Do you get an error message under the menu? If so, report it here or do a search on that specific error. It appears that some errors are easily recoverable from via flashing while others are not.
gtg2 - Try booting into recovery mode (vol-up, home and power). Do you get an error message under the menu? If so, report it here or do a search on that specific error. It appears that some errors are easily recoverable from via flashing while others are not.
The flash will go through completely and pass, as soon as it reboots to the Gt-i9000m logo it will just loop continuously. even when you hold down vol-up, home and power, it just doesn't recongize those buttons but will recongize vol down, home, power what gives?
Valinorian - If you can get into download mode, have you tried flashing it with some other Rom? Like DocX custom rom?
Yeah tried darkys 5.6 rom, does the same thing shows gt-i9000m logo then loops it self
dtran00 - that sucks man, but bell offers unlock codes so i dont' see how that can void your warrenty when you have to pay $70 for the unlock codes no?
Spudsicles - hopefully i won't have any troubles but i might end up throwing it at them lol
Seriously this is a good phone but the problems omgosh.
regarding everyone with the boot loop errors, Sounds like you have got the corrupted internal memory. This is a common problem everyone has been having including me. You will have to send the phone off at bell. I'm still waiting for mine to come back to me, sent it off Dec 1, although some people are reporting repair times within 5 business days.
To the best of my knowledge, that does NOT necessarily indicate flawed internal memory. I've experienced a few errors myself - one was a real SDCard issue which required repair while the others I was able to recover from.
Have you tried reflashing firmwares via Odin with the repartition option checked?
Have you tried booting into recovery using ADB? I'm not an ADB pro myself but do know it's possible. You'll have to google for instructions.

Disconnected from PC in the middle of Odin restore-phone wont' boot.

The USB cord was removed from my phone in the middle of an Odin restore (it was stuck at factoryfs.rfs). Now the phone won't boot and it isn't recognized by my computer when plugged in. Did I find a way to brick this thing? Any help would be appreciated. This is my fourth Captivate and I'm sure AT&T is going to start to give me a hard time. Thanks.
build a jig or buy one on ebay. you need to get into download mode and reflash to sotck.
http://cgi.ebay.com/ws/eBayISAPI.dl...47234&ssPageName=STRK:MESELX:IT#ht_511wt_1139
http://forum.xda-developers.com/showthread.php?t=731989
Try all 3 methods to get into download mode first
yes, you can try the key combo first. but as i know, build 1010 or later wont work for the key combo.
Got it back to d/l mode. Now it's stuck at factoryfs.rfs-same as last time. I'm finished with this phone. AT&T can send me another. This is what happened to the past two phones. Stuck on a Odin restore and can't get it up again.
Edit: Just booted up. That's a relief. Thanks.
Thare187 said:
Got it back to d/l mode. Now it's stuck at factoryfs.rfs-same as last time. I'm finished with this phone. AT&T can send me another. This is what happened to the past two phones. Stuck on a Odin restore and can't get it up again.
Click to expand...
Click to collapse
If it had happened on more than one phone, you may consider looking at odin...maybe remove and reinstall our check your drivers or computer...just double check all of little stuff that might be so obvious that they are not obvious
********
Sent from my Samsung Captivate using the XDA app
ROM: Paragon RC5 1200 mhz/100hz kernel
so if your potentially bricking the phones, what do you tell AT&T that happened? and do they not ever check or whats the deal?
As far as I know at the wareenty centers they check for physical and water if they do attempt to boot as long as nothing looks custom they wont bother with checking the recovery or key combos samsung takes care of the rest they just want functional hardware..oh dont mention anything about modding. If anything syncing crashed is the best explaination. Tested.
Sent from my replaced cappy XD
Just dont become a familair face or it might get flaged on your account. Study up before doing somthing new. Just crashed my test cappy writing this had to stop and reflash heh live and learn.
A tech here on the forums said they can tell if it has been modified in just "3 clicks".
Sent from my SAMSUNG-SGH-IDK?
noobfail said:
A tech here on the forums said they can tell if it has been modified in just "3 clicks".
Sent from my SAMSUNG-SGH-IDK?
Click to expand...
Click to collapse
Lol....uh huh....i also have a direct line to the white house
********
Sent from my Samsung Captivate using the XDA app
ROM: Paragon RC5 1200 mhz/100hz kernel
Omg really?!
Sent from my SAMSUNG-SGH-IDK?
Just messin' around....what kind of tech? Att, samsung or other?
********
Sent from my Samsung Captivate using the XDA app
ROM: Paragon RC5 1200 mhz/100hz kernel
He said he was a manager of an actual at&t walk in tech support store.
I rooted a phone and flashed to stock and returned it with no problems.
Sent from my SAMSUNG-SGH-IDK?
Sorry I'm late getting back. My phone is up and running again. Got in to D/L mode and flashed back to stock. Got stuck on the AT&T logo, but used Odin one more time and it booted right up. The first time I brought in the phone, the tech took it to the display for 2 minutes and called the warranty dept for me. I think that it helped that the Chiefs playoff game was on. They didn't seem to want to be bothered! The phone rep asked about water and physical damage. No questions about modding. The second time I did it at home over the phone. Again, no questions about modding. I told the rep both times that I was trying to transfer music to the phone via Kies and it crapped out on me. It always help to play dumb and act like you don't know too much.
Thare187 said:
Sorry I'm late getting back. My phone is up and running again. Got in to D/L mode and flashed back to stock. Got stuck on the AT&T logo, but used Odin one more time and it booted right up. The first time I brought in the phone, the tech took it to the display for 2 minutes and called the warranty dept for me. I think that it helped that the Chiefs playoff game was on. They didn't seem to want to be bothered! The phone rep asked about water and physical damage. No questions about modding. The second time I did it at home over the phone. Again, no questions about modding. I told the rep both times that I was trying to transfer music to the phone via Kies and it crapped out on me. It always help to play dumb and act like you don't know too much.
Click to expand...
Click to collapse
I had the same exact problem when i was just starting to mess around with roms and my biggest issue was the sequence that it took to flash properly. i kept opening odin then putting my phone in download mode and THEN plugging it into use as opposed to how it should have been which is holding vol up and vol down pressed then plugging in usb.
bugity said:
I had the same exact problem when i was just starting to mess around with roms and my biggest issue was the sequence that it took to flash properly. i kept opening odin then putting my phone in download mode and THEN plugging it into use as opposed to how it should have been which is holding vol up and vol down pressed then plugging in usb.
Click to expand...
Click to collapse
That's the weird thing. I'm somewhat new, but have been flashing my Captivate since Sept. When the original Cognition came out I was flashing daily. I think my problem was, it took longer than usual to flash to stock, I got impatient and didn't realize I could get to D/L mode by taking the battery out, holding power and inserting battery. I always used the button combo. Live and learn.
same problem
Ok i have the same problem as the original post stated, running odin and disconnected right at the beginning of the rom flash! this phone wont power up, and my jig (which i have used before) will not work! Is it done for!?
Ur last hope lays in adams Am I bricked thread, where u'll find an app that checks what state ur phone is in (linux or ubuntu needed)
nevermind, I tried harder and the jig worked, its one of the homemade jigs, where you cut up your charger, and use resistors to create the circut . . . . jankety but i got it to work thanks anyway though
Glad you got it, but I would buy a jig and keep it in a drawer. Just in case.

[Q] Semi Bricked?

I've got an 896 Rogers Captivate that has been draining my sanity for hours now.
I managed to get it to download mode exactly ONCE out of ... literally eight hours of hold buttons, remove battery, replace battery, hold buttons, remove battery, etc etc.
I reached download mode by using the three button technique Volume Up + Volume Down + Power.
Once there I idiotically said "I can get here again.." and removed the battery.
I got this phone from a family member and managed to get it to download mode, but every other time I hold buttons (any buttons) it does exactly this:
If plugged into the computer it shows the loading daisy (which doesn't animate). I can hold any combination of the volume buttons and power button and it will flash black and return to the daisy.
If not plugged in, it shows the model number and 'Samsung'. Behavior is the same. Holding volume up, or down and the power button will flash black after eight seconds and then show the model and 'Samsung'.
I haven't tried Odin (although I've downloaded it and a rom thusly), a Jig, or any of the other brute force approaches to reaching download mode simply because I know that if I reached there once, I should be able to reach there again. Computers aren't sentient (although I swear this phone enjoys tormenting me).
Does any body have any insight to why I would be going through this?
Why won't it reach download mode again?
Just fyi: I have literally tried every button combination I can suss from the countless threads I've scoured and scanned.
Thanks in advance for any insight anyone can provide.
Just to make sure, as I didn't see it in the post, you did do v+/v- and insert the usb cord from a powered off state, right?
Also, check the captivate connection issues thread in my signature if you haven't already.
Different reaction
Hey thank you! Your list is handy!
I'm shocked I hadn't stumbled upon it already, or your signature for that matter..
Seriously can't understand how this is the first time I've seen it.
I've tried the [FROM A POWERED-DOWN STATE - BATTERY REMOVED] procedures but none of them got me into download mode.
Thanks all the same.
I'll try the battery charging list next.
Quick (and possibly stupid) question : Does it matter if it's an official Samsung USB cable?
As I noted in my initial post, I managed to get into download mode earlier today (little Android digging my grave with the same cable I've been struggling with for the past six hours.
Luck!
omigodomigodomigodomigodomigodomigod
okay, so I managed to get into d/l mode by plugging to power (outlet usb) and then applying three buttons.
So:
Battery Out
Plugged into USB
Battery In
Hold VolUp+VolDown+Power
Android man digging my grave showed up.
It should be noted that this same process was conducted several times against my PC upon which the technique worked several hours (and several hundred attempts, and half a season of StarTrek TNG) ago.
...now what (lol!)
I guess I'll fire up Kies and conduct a few more hours of scouring!
well you COULD go about flashing roms and kernels and modems to your hearts delight. But I would advise against that. I'd recommend first backing up EVERYTHING. Especially your /efs (you'll need to be rooted) folder if your considering flashing a rom. Once you do that you're free to flash. Just be sure to read the OP of the rom to make sure you meet the requirements for the rom or kernel, such as if you have the right boot loaders. As long as you read, you really can't go wrong with the captivate.
Sent from my SGH-I897 using XDA App
I'm not entirely sure how the phone reached this state but according to all the stuff I've read, if the phone is in this state it's recoverable using Kies.
However Kies doesn't seem to care that I've got this phone plugged in.
Frankly, there's nothing to back up, and if flashing out with Odin is the only way to establish a working Captivate then I suppose i've got some files to download.
Does anybody have any insight regarding Kies and getting it to play nice nice?
Do you have Samsung drivers installed?
Personally, I have only got Kies to work when the phone was actually on.
Sent from my SGH-I897 using XDA App
If your in download mode, I suggest just flashing back to stock using heimdal.
(I don't use odin 1-click stocks because my first attempt at using it corrupted my bootloaders. My phone would power on, go through the AT&T screen for hours. I also could not enter recovery or download using 6 different methods including a jig. I lost hope and accidentally left my phone on when I went to bed. I wake up next morning and it booted up. I used terminal emulator from the market and used the command Reboot Download. I worked, then I flashed back to stock using hiemdal. I am not completely sure why I shared this story but w.e )

[Solved] Slim ICS never loads past logo

I have been running Slim ICS on my Captivate for a month or two now. I have been on version 3.6 for awhile now and have had no issues.
Today however, My phone was acting a little odd, and I decided that it had been awhile since my last reboot, so I held the power button, clicked reboot, (not into recovery) put the phone back in my pocket once I was sure it was rebooting and went on my way.
30 minutes later I took my phone out of my pocket and looked at the screen. It was still on the Slim ICS screen and I thought maybe it was looping, but it never rebooted itself or went back to the AT&T screen. It just stayed on the Slim ICS screen until I pulled the battery.
It has done the same thing every time I try to turn it on.
Download mode wont work (my cappy doesn't have the 3-button combo, so I have to use a jig.) I can get it in download mode but my computers wont read it. I tried uninstalling/reinstalling drivers, I tried different chords (on each computer.) and nothing works.
I'm kind of at my witts end, as it is my alarm in the mornings and I rely heavily on my phone. any suggestions on what to do? or is it time to check if I can upgrade...?
(P.S. I apologize for the sloppy formatting, it's 2:30 am and I've been trying to make this work for 2 hours...)
EDIT: I kept trying and eventually got my phone to read as gadget serial instead of unknown, flashed back to stock and am now getting back to ICS. To anyone in a similar situation, just keep trying and hopefully it'll pay off.
Do you have recovery mode?
Swyped from my ICS Samsung Captivate
korockinout13 said:
Do you have recovery mode?
Swyped from my ICS Samsung Captivate
Click to expand...
Click to collapse
None of the button combos work on my device (none of them ever have) and I cant get my computer to read my phone, so I can't use ADB to reboot in recovery. All I can really do right now is get into download mode with my jig, but none of the computers in my house will read it with any of my chords.
Have u tried "Mobile Odin" by Chainfire ?? Find it in the Market...uuugghh...the Play Store. :/
Sent from my SAMSUNG-SGH-I777 using xda premium
alright, it was a huge headache... but I got back to gingerbread stock.
I'll tell how I did it:
Deleted all installed samsung drivers (and rebooted computer).
Go to download mode (I used the jig, if you have button combos, it's probably easier)
Plug the device into the computer and hope to god it reads as Gadget serial
I then used this to restore to stock (it failed 3 times before it worked... everytime it got just a little bit further, until it finished.)
So ultimately, after a nightmare of a time and a lot of headache, I'm thankfully back at stock, and working on getting back to ICS.
although the process is difficult, as odin still won't find my phone (heimdall does though)

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