Question? - HTC Vivid, Raider, Velocity

I Get no Cell Service on this phone anymore but get Basehand & IMEI it saids Disconnected because Service is unavailable when I go under About Phone then Network Operator Name = Unknown, Signal Strength = 0, Mobile Network Type =Unknown, Service State = Out of Service... Any help will be much Need Thank's!! Will be willing to Donate a few Paypal Bucks if can be fixed....

inick73376 said:
I Get no Cell Service on this phone anymore but get Basehand & IMEI it saids Disconnected because Service is unavailable when I go under About Phone then Network Operator Name = Unknown, Signal Strength = 0, Mobile Network Type =Unknown, Service State = Out of Service... Any help will be much Need Thank's!! Will be willing to Donate a few Paypal Bucks if can be fixed....
Click to expand...
Click to collapse
First, try manually connecting to your carrier. Settings -> Mobile Network -> Network Operators -> Search Networks
That will take a minute and then display a list of carriers networks you can connect to. Choose the one assigned to your SIM and see if that works.

ess.boyer said:
First, try manually connecting to your carrier. Settings -> Mobile Network -> Network Operators -> Search Networks
That will take a minute and then display a list of carriers networks you can connect to. Choose the one assigned to your SIM and see if that works.
Click to expand...
Click to collapse
I tried that doesn't let me click on it

Are you sure the SIM card is working and inside properly? Maybe try taking it out, blowing out the slot, wiping the card with rubbing alcohol and putting it back in.

ess.boyer said:
Are you sure the SIM card is working and inside properly? Maybe try taking it out, blowing out the slot, wiping the card with rubbing alcohol and putting it back in.
Click to expand...
Click to collapse
Works fine on my infuse and dad sim doesn't work on it either so idk

I tried what you said about blowing on the sim card slot for a few minutes and it showed up for like 3secs as att and umts

Might need to have the sim reset up with the phone since its lte and the infuse is not , seems like the network will recognise what ph the sim is in and may adjust idk for sure just a thought , or try to reinstall the software and see what happens.

Bigtjmc said:
Might need to have the sim reset up with the phone since its lte and the infuse is not , seems like the network will recognise what ph the sim is in and may adjust idk for sure just a thought , or try to reinstall the software and see what happens.
Click to expand...
Click to collapse
thanks I tried it twice & my phone is set up for LTE 5GB Plan & they resetted it up Already

Might be a dumb question but is the network turned on in settings ? Just make n sure , ya never know with this stuff these days.

Bigtjmc said:
Might be a dumb question but is the network turned on in settings ? Just make n sure , ya never know with this stuff these days.
Click to expand...
Click to collapse
yea no problem but yes it is LOL

Nevermind that I think you done covered that , what about changing the connection type in phone info *#*#4636#*#*

Bigtjmc said:
Nevermind that I think you done covered that , what about changing the connection type in phone info *#*#4636#*#*
Click to expand...
Click to collapse
lol turned on my phone again shows up as AT&T UMTS but not 4G LTE just 3G & AT&T under Network Operator but Mobile Network Disconnected because Service is unavailable then it goes back to showing up as no data and unknown **** again idk what to do lol I try that code you posted & the one it showed was GSM/WCDMA, CDMA, and EvDo (PRL) is that normal?

i know that is one of the settings but mine when i power down and don't change any thing comes up like this,

Bigtjmc said:
i know that is one of the settings but mine when i power down and don't change any thing comes up like this,
Click to expand...
Click to collapse
https://www.dropbox.com/s/r2qprxsba8f5u3p/Screenshot_2012-10-18-06-07-40.png
that what mine showing....

Damn thats strange , have you tried any custom roms? Or different ruu files ?

Bigtjmc said:
Damn thats strange , have you tried any custom roms? Or different ruu files ?
Click to expand...
Click to collapse
Yea I tried gb ruu and it didn't work and one custom Rom lol on the custom I was able to go and click on att under networks but it didn't do anything I'm all outta ideas here and glad I got somehelp from someone lol

Ok , well I will dig around and see if I can find something else out for ya I'm sure there's hope still I just need to find the answer.

Bigtjmc said:
Ok , well I will dig around and see if I can find something else out for ya I'm sure there's hope still I just need to find the answer.
Click to expand...
Click to collapse
Yea thanks for what you did do better then most lol hope we can find the answer as I would hate to have to go back to my Samsung infuse until I can get a new phone which won't be for a while

Have you tried removing and cleaning your SIM, and maybe getting your carrier to replace the SIM? Something besides the software must be messed up if you get the same results on different ROMS with full wipes in between...

ess.boyer said:
Have you tried removing and cleaning your SIM, and maybe getting your carrier to replace the SIM? Something besides the software must be messed up if you get the same results on different ROMS with full wipes in between...
Click to expand...
Click to collapse
Does the same for my dad sim Card too so idk LOL

Related

WEIRD! Emergency call only! O_o

This one is pretty *beep* up! The phone was working pretty fine last time I looked at it (30 minutes ago), I put it in my pocket and had dinner (as always), then I took it out to make a phone call and it says just "Emergency call only" instead of showing my phone operator (3 ITA). I tried rebooting, no luck! Still the same.
Strange thing is that it has signal (full) but I can't make/receive calls or use data network. If I go under Settings -> Wifi -> Mobile networks settings and I look for operators it searches and I can see all of them (mine included) but I cannot select it!! Neither mine nor another one (TIM, which is the roaming default one for my operator when there's no signal)...it just says "Unable to connect. Try later".
Weirdest thing of all is that I AM RECEIVING PUSH EMAILS from gmail!!!
Anyone has a clue about this??? Has it ever happened to anyone?
Btw, I'm using zeroblaster rom, which is based on official italian froyo firmware...everything was working so good until ten minutes ago!
Hope I don't have to reflash...
Just got weirder: put my sim on another phone...it registers without problems on the network.
Then put the other's phone's sim on my sgs...it registers without problems.
Then switched again: Emergency calls only
WHAT THE ****??!? (what are we? children? sorry mod...lol)
carlocb said:
Just got weirder: put my sim on another phone...it registers without problems on the network.
Then put the other's phone's sim on my sgs...it registers without problems.
Then switched again: Emergency calls only
WHAT THE ****??!? (what are we? children? sorry mod...lol)
Click to expand...
Click to collapse
Sounds like it may be ur sim card but its weird it would work in another phone. Perhaps its a mix of ur sim and ur rom. A flash may be ur only fix...
Sent from my GT-I9000M using XDA App
yiannisthegreek said:
Sounds like it may be ur sim card but its weird it would work in another phone. Perhaps its a mix of ur sim and ur rom. A flash may be ur only fix...
Sent from my GT-I9000M using XDA App
Click to expand...
Click to collapse
It is WAY weird imho! The weirdest thing being that I'm still receiving gmail's pushes after 5-6 reboots while it keeps saying "emergency calls only".
Also I saw that when the phone boots, while it's loading the launcher, widgets, etc. it gets the connection for like 2-3 seconds it shows my operator (in the lockscreen), then it switches to "emergency calls only"...
I'll wait another hour (maybe as the issue came out of nowhere it'll go away? ) then I'll try reflashing...since I had to change to k9 anyway to fix the /system corruption etc. -.- I'm already backing-up...
Hope the flash will fix this though...it's really a pain in the ***
carlocb said:
It is WAY weird imho! The weirdest thing being that I'm still receiving gmail's pushes after 5-6 reboots while it keeps saying "emergency calls only".
Also I saw that when the phone boots, while it's loading the launcher, widgets, etc. it gets the connection for like 2-3 seconds it shows my operator (in the lockscreen), then it switches to "emergency calls only"...
I'll wait another hour (maybe as the issue came out of nowhere it'll go away? ) then I'll try reflashing...since I had to change to k9 anyway to fix the /system corruption etc. -.- I'm already backing-up...
Hope the flash will fix this though...it's really a pain in the ***
Click to expand...
Click to collapse
the same thing that is happening to me (H3G italy)... really strange
enlightener said:
the same thing that is happening to me (H3G italy)... really strange
Click to expand...
Click to collapse
Sounds like your network (3) is down. Id call them to see what is going on...
enlightener said:
the same thing that is happening to me (H3G italy)... really strange
Click to expand...
Click to collapse
Are you kidding me?? What, right NOW?? Could it be something wrong with H3G? Did you putting sim on another phone? Getting weirder and weirder lol!!!
What rom/firmware are you using??
yiannisthegreek said:
Sounds like your network (3) is down. Id call them to see what is going on...
Click to expand...
Click to collapse
No that's not it, because putting H3G sim on another phone WORKS!!
And anyway, when H3G's down it uses TIM as roaming...this time I cannot even select TIM as operator, it refuses! And normally you can always use tim in roaming if you want (even when H3G has signal...)!
carlocb said:
No that's not it, because putting H3G sim on another phone WORKS!!
And anyway, when H3G's down it uses TIM as roaming...this time I cannot even select TIM as operator, it refuses! And normally you can always use tim in roaming if you want (even when H3G has signal...)!
Click to expand...
Click to collapse
Hmmmm... That is weird alright.
If you purchased your SGS through your carrier H3G I would still call them to report it as there are now 2 of you experiencing the same issue so it cant just be phone related and if it is then they will have to honor your warranty to replace or fix it (both of you)...
It's happening to me too.. i also use H3G Italy on my Galaxy S and i have this issue since around 19:00 this evening with my work SIM card
I have a Tayutama 1.0.0 ROM based on the JPM Froyo ROM.. it's the first time this is happening to me..
lionita said:
It's happening to me too.. i also use H3G Italy on my Galaxy S and i have this issue since around 19:00 this evening with my work SIM card
I have a Tayutama 1.0.0 ROM based on the JPM Froyo ROM.. it's the first time this is happening to me..
Click to expand...
Click to collapse
Well... That is 3 of you so it must be carrier related in some way. Again... Call your carrier and explain what is happening. Explain that when you put the sim into a different device it works ok but in the SGS all you can do is make emergency calls and they should be able to tell you what is going on.
Make sure to post back as I am now interested in seeing what your issue is / was...
carlocb said:
Are you kidding me?? What, right NOW?? Could it be something wrong with H3G? Did you putting sim on another phone? Getting weirder and weirder lol!!!
What rom/firmware are you using??
Click to expand...
Click to collapse
JP5 (i tried another one, don't remember what version but it's the same, it is not firmware related)
in settings->about phone->status it says:
network: 3 ITA
mobile network type: UMTS
service state: out of service
mobile network state: connected (and it works... )
but ... int the status bar it shows "Only emergency calls"...
i haven't tried another phone yet... will do now...
edit: tried my sim on another phone and another sim on my phone.... it works....wtf?
enlightener said:
JP5 (i tried another one, don't remember what version but it's the same, it is not firmware related)
in settings->about phone->status it says:
network: 3 ITA
mobile network type: UMTS
service state: out of service
mobile network state: connected (and it works... )
but ... int the status bar it shows "Only emergency calls"...
i haven't tried another phone yet... will do now...
Click to expand...
Click to collapse
You just answered your own question I think. "service state: out of service" says it all I believe even if the sim cards DO rgister on another phone for whatever reason.
The fact is the they dont register on your Galaxy S so call them and report the issue and they should be able to help you...
Yeah well, you see, that could be a problem because...H3G has a TERRIBLE customer care, lol! Basically the thing is you can't call them...you need to send an email, and an answer will arrive 2-3 days later. That's not good enough for me! If it doesn't get fixed tomorrow I'll go directly to a 3shop and they'll call someone higher to understand this. Hope they fix it soon though!
Anyway...now I have a strong curiosity: could it be JUST the SGS? If so...WHY???? I tried putting the simcard on a Nokia E71 and it works...does anyone have another android phone with H3G? Could it be somehow "system"-related? Because I can't figure out why a specific phone device shouldn't work point-blank with my operator! And that's even a phone they sell themselves!!
Rebooted and now it WORKS! THANK GOD (even if I'm atheist....)
Still would like to know why it did this!
I had a similar problem where if I was in an area with bad reception it would default to emergency calls only. But the funny thing is when I go into the menu settings I can see my carrier and when I try to select it, it says network unreachable. Eventually I would get signal but the tab still says emergency calls only. Tried making calls but it wouldn't allow.
Initially to rectify the problem I rebooted the phone and that worked but got annoying. So I realised that if I left it for a couple of mins whenn it had reception it would fix itself. As of recently (last 2 months) I haven't any problems.
Btw i'm on jpm and my carrier is 3 australia. It's rubbish service
Sent from my GT-I9000 using XDA App
Hello,
Same thing happening to me... It must have something related to signal strength, i went downtown and phone was perfectly fine.
But at home it keeps loosing signal, i dialed *#*#0011#*#* and it shows changing BAND... as if it was searching for service on different bands...
But the thing is, i tried inserting the SIM on other 2 phones and i get a FULL signal, so i guess signal is coming pretty intense here... why is the SGS loosing it? i have no idea...
By the way, i am from Brazil, and that started happening after i flashed my rom to FROYO VJJPA..
me too, has no signal at home but works for another phone.
gentefina said:
Hello,
Same thing happening to me... It must have something related to signal strength, i went downtown and phone was perfectly fine.
But at home it keeps loosing signal, i dialed *#*#0011#*#* and it shows changing BAND... as if it was searching for service on different bands...
But the thing is, i tried inserting the SIM on other 2 phones and i get a FULL signal, so i guess signal is coming pretty intense here... why is the SGS loosing it? i have no idea...
By the way, i am from Brazil, and that started happening after i flashed my rom to FROYO VJJPA..
Click to expand...
Click to collapse
Come on guys help us out!
My battery drains because the cell keeps searching for signal!
gentefina said:
Come on guys help us out!
My battery drains because the cell keeps searching for signal!
Click to expand...
Click to collapse
Same is happening to me. Serive state says out of service so could registering the sim card to phone be the actual isuue?

HELP: Shows Signal but cannot use for calling,data,messaging!!!

On my Phone(Andromeda 2.0 Themed), I get the indication of having 3g or any signal at all and the minute I attempt to send a message, make a call, or surf the web it is unable to send that message, unable to make that call, and unable to surf the web. Help on how to fix this?
NOTE: A flash back to stock DID NOT help this problem at all.
EDIT: Changing APN isn't really working(Cant leave the APN type as not set because it auto sets it to internet+mms when I save) and I am starting to get a little frustrated. The reception was really working fine earlier today but now its just weird all over. Please help me out you guys, I really need this working.
EDIT2: Please help guys, I really need my service up for tomorrow.
EDIT3: I am going to AT&T today to swap out my SIM card!!!! I am all Odin'ed out and I will check back if this works.
First try to enable airplane mode. Then turn it off.
If that does not work check your apn settings, under wireless and network, mobile networks, access points
mcord11758 said:
First try to enable airplane mode. Then turn it off.
If that does not work check your apn settings, under wireless and network, mobile networks, access points
Click to expand...
Click to collapse
Doing that now.... The signal bar indicates no connected network.... Trying the second thing you suggested....
For the second option I am under Wireless and Network/Mobile Networks/Access Points.
My options from there are AT&T 310 410(the text under it says wap.cingular)
What do i do from there?????
That reads correct. Unless you are on rogers. Hmmm. I am on the same rom but do not have the same issue. You may want to manually configure you're apn. You may want to search the captivate forum for at&t apn settings. I think you can find them in one of the stickies
I am on att dude. Thanks for the advice. You are positive its the APN though? This happened to me on Phoenix Reloaded too.
steelechamp said:
I am on att dude. Thanks for the advice. You are positive its the APN though? This happened to me on Phoenix Reloaded too.
Click to expand...
Click to collapse
No I am not sure, I have not had your problem but this is where I would start if it did. The apn settings are posted in the captivate development stickies, captivate directory
Okay, so I configured the APN settings to what was found in the thread. Problem is the only thing I cannot configure is the APN type. Hm. Any help?
I am sorry I hope someone who has done this reads this and has a suggestion but I have not had to do this
Read through the sticky, maybe yet has been discussed
Read through it and nothing. It wont let me keep the APN type as not set and it automatically sets it to internet+mms. Any ideas?
Have you posted in the andromeda thread? Maybe the devs may have some ideas
I just did, hopefully they have an answer and if they dont hopefully someone will post an answer here....
I had the same issue back a few weeks ago. I called att, got a replacement phone, and it did it again. Turned out to be a bad SIM.
Sent from my SGH-I897 using XDA App
So do I just need a new sim card???
Well, this sim card JUST started doing this. So are you sure it is just the sim? I mean, if I go to the store to get a new sim, will they ask to see my phone? Will I have to flash back to stock before I get a new SIm?
steelechamp said:
Well, this sim card JUST started doing this. So are you sure it is just the sim? I mean, if I go to the store to get a new sim, will they ask to see my phone? Will I have to flash back to stock before I get a new SIm?
Click to expand...
Click to collapse
Do you think the person in the store will have any idea what a custom rom is? Chances are they will change it no questions asked
Okay, do you think I should just play it safe and reset to stock though?
There is no harm in doing so.
mcord11758 said:
There is no harm in doing so.
Click to expand...
Click to collapse
Well, thanks, I will head first thing in the morning.
I got the same problem at certain locations, such as my university. Haven't been able to get much help... Gonna try getting the SIM changed as it's a pretty old SIM. Weird thing is that it works fine on my Sony Ericsson G705/W715.
So almost two months of owning my Captivate that I got from Rogers (BNIB from Kijiji) and I noticed that at a certain area in my school, I have 3/5 bars of signal yet I can't seem to text/call and use the network. Is this a network problem or phone problem? Or can it also be my SIM? My SIM card is pretty old. However everything was fine when I use my Sony Ericsson W715 in the same area.
I should add that my friends on the same network beside me, they can text/call fine, which leads me to believe that this is a phone problem. A poster over at Howard Forums suggested network congestion, but it seems impossible because everyone else can use their phone fine.
I've tried different modems too, but it doesn't help. It's like my Captivate doesn't want to work at certain areas of my school.
Click to expand...
Click to collapse
I am just going to change my SIM. It is about 4 years old now and I think that means it needs to be replaced. I actually worked fine at my home before and now it cant even find a network. I am going to head out for a new SIM in a little bit, I will get back to you on if it works then.

[Q] Reception problem for Samsung Galaxy S

Going to send a donation to the site if this works as it'll save me money I would spend in a shop getting it fixed. I read the rules and did a search for a similar topic, but each one seemed to be slightly different from my situation, I hope this is the right area of the forum as I'm new to it.
The phone was brought from T-Mobile but I also have an O2 account that I use for work so would like to be able to switch between sims with ease. I'm a total newbie with Samsung, especially the way it works so treat my question as if you were answering a child
I'm on a mac and used the method posted on this site to unlock it and that worked (as far as I know), it said unlock successful etc but now the sim isn't recognized apart from it being on O2, and there is a symbol of a sim card with red around it and a blue circle with a line through it at the top where reception would be. What's even more worrying is that the original T-Mobile sim card is getting the same response as well.
Thanks a lot.
Try to hold it correctly as said Steve
Sent from my GT-I9000 using Tapatalk
Are you sure you fitted the sim card properly? Last month I had a blonde moment when I inserted the sim card the wrong way and wondered why I had no reception.
Also you might want to clean the contacts.
Sent from my Galaxy S using XDA App
You could also check you have network settings for O2 .
Suggest it may have failed to unlock if its not the settings .
Just borrow another network sim and try that same error on sim = not unlocked .
jje
JJEgan said:
You could also check you have network settings for O2 .
Suggest it may have failed to unlock if its not the settings .
Just borrow another network sim and try that same error on sim = not unlocked .
jje
Click to expand...
Click to collapse
I've tried that, but no luck. It says my sim isn't able to connect to that provider, despite it being an O2 sim that works perfectly on another phone. Or do you mean network settings that needs to be manually put into the phone?
icejagans said:
Are you sure you fitted the sim card properly? Last month I had a blonde moment when I inserted the sim card the wrong way and wondered why I had no reception.
Also you might want to clean the contacts.
Sent from my Galaxy S using XDA App
Click to expand...
Click to collapse
Hah, I actually read about a few people doing this as I was searching the net for a solution but I have put it in right. I even put it in upside down just to be sure I wasn't being an idiot.
Yo_oY said:
Try to hold it correctly as said Steve
Sent from my GT-I9000 using Tapatalk
Click to expand...
Click to collapse
?
Have you checked your APN settings in your phone?
To get to the settings section, follow this path.
Settings>Wireless and Network>Mobile Networks>Access Point Names
I was going to post a link to a site that has all the U.K carrier settings, but I need a few more posts to be able to do that.
Just do a google search for each mobile carriers APN settings and manually enter the information.
I'm not sure if this will solve your problem, but it's a good place to start.

[Q] Galaxy Ace some kind of network lock

I recently got hands on to my friends Galaxy Ace, who complained that the phone is locked.
When inserted SIM card and dialed, got error "network not available", but the phone shows signal bars.
When dialed *#7465625# to see network locks, it shows that all locks are off?
Any ideas? Should I root the phone?
RaidoRi said:
I recently got hands on to my friends Galaxy Ace, who complained that the phone is locked.
When inserted SIM card and dialed, got error "network not available", but the phone shows signal bars.
When dialed *#7465625# to see network locks, it shows that all locks are off?
Any ideas? Should I root the phone?
Click to expand...
Click to collapse
Root aint gonna help u in anyways!
Check Your Friend IMEI ... *#06#
If Shown only 0000000 at your friends IMEI ... you got your self an expensive brick!
If not try with other sim card ... if all locks are off, phone is unlocked for sure! you could have a modem problem
It shows phone full IMEI code.
OK try this,
go to settings > wireless & networks > mobile networks > network operators
once you tap on that it will search and find all the available operators choose the one that is yours or try some others. My friend had same kinda problem but he is in another country and well this is the way he managed to solve his problem. so try it. and if I helped press the thanks button thank you.
Good luck ;-)
Sikorsky96 said:
OK try this,
go to settings > wireless & networks > mobile networks > network operators
once you tap on that it will search and find all the available operators choose the one that is yours or try some others. My friend had same kinda problem but he is in another country and well this is the way he managed to solve his problem. so try it. and if I helped press the thanks button thank you.
Good luck ;-)
Click to expand...
Click to collapse
Allready tried this. I managed to register to my network operator, but got the same error as before.
RaidoRi said:
Allready tried this. I managed to register to my network operator, but got the same error as before.
Click to expand...
Click to collapse
________________________________________________
you have two more options either try a different network as said above or change your ROM. if those don't work then its a hardware error. which unfortunately we cant do anything about it.
good luck ;-) if that helps the thanks button is the way to help back.
Which ROM do you recommend?
how do you turn the network locks off
RaidoRi said:
Which ROM do you recommend?
Click to expand...
Click to collapse
____________________________________________
it depends on what you would expect from a ROM. performance or battery life or look or ...
here r my suggestions:
miracle edition v4 (performance is good so is the battery life and its ics themed so its at the top in my list) >>>I'm a link ;-)<<<
Jusada's ORIGINAL ICS Final (performance really good and battery life is good and its ics themed but you may run into stability issues if you over clock and use the phone continuously. but overall its cool also its got cool transition animations that most other roms don't) >>>I'm a link ;-)<<<
or you may use the official cyanogenmod ok? let me know if you need any help with flashing roms. ;-). In additions if I helped pressing the thanks button is the way to help back around here.
Help Unlocking a Samsung that is already "Unlocked"
RaidoRi said:
Allready tried this. I managed to register to my network operator, but got the same error as before.
Click to expand...
Click to collapse
Hi RaidoRi, did you ever manage to find a solution to this problem? I am experiencing the the exact same issue - I am trying to get a Swiss Samsung Galaxy Ace GT-S5830i phone+ Mucho (Swiss) SIM to operate in Canada - I HAVE to get it to work for a personal reason... I also have "Network Lock is [OFF] after dialing *#7465625# and I have a full IMEI (not just 000's).... The network that the phone selects automatically does not work with the Swiss SIM ... (The phone only works with "Rogers", and the Mucho SIM will only work with "Bell Canada" - because that is the company that Mucho's parent, Swisscom, has an international relationship with). Do you have any idea how I can get the phone to work and make my Swiss SIM card work here? I have been trying everything for over a year now but cannot seem to find a solution (the latest attempt was asking a friend from Switzerland to mail me a brand new phone and this is what I am now trying to unlock)... Other phones in North America will not recognize the SIM card at all...
Sorry if this is confusing but if anyone can help I would greatly GREATLY appreciate it, and I am sure by now you are all aware that I am not a developer so sorry if my question is kind of all over the place.
Thanks in advance!!

Question Mi 11 ultra isn't getting phone signal

Hey everyone. I bought a Mi 11 Ultra from china but I don't know why isn't getting signal at all. It detects the SIM but it doesn't let me make or receive calls neither messages, and obviously it doesn't connect to mobile networks. Can somebody help please?
Where are you, what network are you trying to use and have you got some screenshots of your network and SIM settings?
Hey, thanks for answering! Im in Mexico and about the network, any of them. I thought of changing the ROM from the CN to the global one to see if that help, but I need the mobile data to unlock the bootloader, and since the phone isn't getting signal, I cant do that.
P. S. Sorry, what do you mean by SIM settings?
Attached are screenshot of my SIM settings. Yours will be similar. Make sure your apn is set correctly. Make sure your SIM is recognised. Just basic setting checks. May be try other sim slot and of course, make sure it's right way up for either slot.
Without any screenshot I cannot see what may be wrong, so start again with SIM. Shiny side outwards and make sure it is recognised.
Hi again. Yeah, I have tried with both slots for the Sim, each one the correct way, but is the same result for both of them. Thanks for the example of the SIM settings, now I attach mine. As you may see, the SIM is getting recognized, just don't know why isn't getting signal. I've also tried with other company's SIMs, but I get no different result.
Looks good. I think you need to try with another SIM on different network and same. Try this SIM in different phone as it looks all good on screenshot but may be provider has not enabled it properly. If different network SIM known to be working doesn't work in your it must be hardware, hopefully not .
Also look at settings, all specs. Check SIM status and press 5 times on memory for deep phone info.
Hello and thank you again! Yeah... I've tried different SIM from different companys, all of them known to be working, but none of them has worked on this phone. I'm starting to lose hope... But here are the other settings, just to make sure isn't about software
The screenshot show that your radio is off. This is saying that your phone SIM is not turned on for some reason.
There is not much anyone remotely can do, if you are unable to get it turned on.
Maybe someone else has an idea? If not, and it cannot be resolved by resetting the mobile network ( in settings somewhere) or phone reset, then it may be back to seller as a hardware fault. Sorry I can't help. Let's hope someone else can?
Thanks a lot for your effort. Since you told me that the problem could be the hardware, I asked the seller about this issue and he told me that this problem is covered by the warranty, so I'll send the phone back to them. Again thanks a lot for answering!!
Just for info have you seen this thread about att? https://forum.xda-developers.com/t/not-a-recognized-device-by-att.4462649/#post-87088003
No, I hadn't heard about that, but still, I wouldn't hesitate on changing my provider if another one works, but since I tried changing to another provider SIM and nothing happened, I guess it was a hardware problem. Thanks a lot for the info!
Try doing manual search of network. If it shows nothing then try checking network frequencies of your network provider and comparing them with this phone supported frequencies. Sometimes its due to your network provider doesn't operate the frequency which this phone supports.
Juwis said:
No, I hadn't heard about that, but still, I wouldn't hesitate on changing my provider if another one works, but since I tried changing to another provider SIM and nothing happened, I guess it was a hardware problem. Thanks a lot for the info!
Click to expand...
Click to collapse
thats an easy fix, modem partition needs to be reflashed and configured via code

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