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I placed my replacement order for my 16GB Nexus 7 today because it had the left screen lifting issue. When do you guys think we can expect our replacement? Especially for the 16GB version as they've even stopped letting people order on the Play Store. I'm in the US if it makes any difference.
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lostradiant said:
I placed my replacement order for my 16GB Nexus 7 today because it had the left screen lifting issue. When do you guys think we can expect our replacement? Especially for the 16GB version as they've even stopped letting people order on the Play Store. I'm in the US if it makes any difference.
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I just called up. 2-3 days after request was placed you'll get an email you need to respond to. Then the device will ship with 2 day shipping. I was unable to talk my way into overnight. Hope this helps.
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Metallice said:
I just called up. 2-3 days after request was placed you'll get an email you need to respond to. Then the device will ship with 2 day shipping. I was unable to talk my way into overnight. Hope this helps.
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Is the email you are referring to the one where they have a link that directs you to your cart that has a Nexus 7 in it because I received that email today. So does this mean I'll get mine by the end of the week? Sweet.
One of the reps told some random person here that exchanges will ship quickly and take priority over orders. Annoying if you ask me but take it with a grain of salt.
I don't know why everyone is waiting for there 16gb n7. I got one last week at staples and another for my buddy this week. I still got my Google play credit and my free content and the free Google wallet money. Go to staples.
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Yea, because Staples doesn't sell out. Never.
I got mine at staples in Nashville yesterday.
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+1 for staples, got mine yesterday at one in Goleta, CA. They were out of the 16gb (which is fine because I wanted the 8 anyway), but it surprised me that they even had them at all when the best buy across the street from them was telling me it would be a few weeks before they got any in stock.
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+1 Just checked for a 100 mi radias and found two locations selling the 8gb only.
If you are in San Antonio, head over to the RIM shoppes and in Austin at
1201 Barbara Jordan Blvd Suite 700
Austin TX 78723
100 mile check around my area=none. I got the last one on Friday
I don't think many people is waiting now .. but my local staples never stock up on crap besides office supplies
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Thanks, I kept checking for 16gigs and it kept saying none. Tried 8gig today and found them at every staples in town. Jus bought one for my sister!
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Got mine a couple weeks ago and my friend in Houston got his last week from Office Depot.
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Staples last week- 16 gb. North Jersey. When it says not sold in this store on the internet, keep checking. That just means they are out of stock. It will change to In stock when they get a delivery.
On Thursday, I got my 16 GB from Staples about 30 miles away, it was the last one there. Definitely the only Nexus in my area too, Haha I had been searching and it finally crossed my mind to call there
Edit: should note that they did not have the 8 GB at my Staples. They were also kind enough to hold it for 3 hours until I got off from work despite it being their only one
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I just got my 8gb from Staples today, I called four different locations by me and they were all sold out of the 16gb versions.
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Uh, the Staples down here in TX were all empty of 16s, and most didn't even carry 8s. The Walmarts are getting 16s in a lot of areas, though. They have tons up around Dallas (where I go to school), but are out around Austin (where I'm spending the summer). Another place to check (just don't buy them all before I get up there for mine!)
-Ara
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i got mine from staples and they let me used a coupon too
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testaccount said:
i got mine from staples and they let me used a coupon too
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which coupon?
I agree, Staples all over are getting stock! If it says "Low Stock" online...hurry!
It depends on location... here in CT all staples sold out.
Maybe geeks are a lot in this area
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I tried calling my local Staples earlier, they didn't answer...
In any case, I'll call them up tomorrow and see how their stock is. Hopefully they have the 16GB in stock.
Does anyone have any experience with RMA's and Staples?
espionage724 said:
I tried calling my local Staples earlier, they didn't answer...
In any case, I'll call them up tomorrow and see how their stock is. Hopefully they have the 16GB in stock.
Does anyone have any experience with RMA's and Staples?
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Yep my first one had a dead pixel. You have 14 days to get a replacement and it's really easy. Walk in, have your tablet and receipt/order number and get a new one.
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Staples had neither the 16 or 8 in stock. The sales person was kind enough to tell me some guy just bought the last dozen!!! to sell online for a profit....??!
No estimate for next shipment, nothing....seriously? Called CS, no help, they asked if the sales person suggested I preorder one...I wasn't informed of the option.
I'm sorry but you shouldn't rub stuff like that in someone's face. Yes the lucky customer is entitled to do as he pleases but I feel strongly a product like this should have purchase quantity limits.
I may stop shopping at staples unless I have to go there in a 911... I sold my gift card.
Better believe I'm going to Google I/O 2013. Hopefully freebies will still exist (I would NEVER re sell mine,let alone the day of like some people did)...I'd be crazy not go go with my student discount. Just a matter of luck getting tickets I guess!
/rant
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Office depot is now selling 32gb version in store. Can't do it online, but my local store gave me no hassle with it. Go ask for item 769156 in store! They can look it up that way over the phone to see if they have it in stock before you go over! Yay finally 32 gb brought me to nexus.
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just called my local office depot and they had 3 in stock, put one on hold and running out the door!
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Finally. Its awesome right!
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The Google launch event is going to be hilarious. Google is worse than a 12 year old who knows at a secret at keeping things a secret.
Larry Page: "Today.. I announce.. The 32GB Nexus 7"
Audience in unison: *WE KNOW*
Larry Page: "Oh.. Right.. Well, prepare yourself for a surprise (holds it up) THE LG NEXUS 4!!!!!!"
Audience in unison: *WE KNOW*
completely awesome lol. now to find someone to buy my 16gb before I settle giving it to the gf
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Damn you, guys.:laugh: In UK we still have to wait for it.
Google event is now canceled due to hurricane Sandy, so I am curious to see how this all rolls out.
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Thanks for the heads up, just got mine from Office Depot in Chicago. I called ahead with the item number, they told me there were 3 in stock, walked in and picked it up no problem. :good:
Dude you rock. Staples was bein jerks.
Just called office depot and my thirty two g it's sitting there waiting dir me, speeding down the highest to go get it
just got back with mine. thanks for the heads up! now to root this bizznatch
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Lol, so I get to office depot and go to the register to pick up my nexus, manager brings it up and he's saying "I didn't think these get released until Monday. Well, it's in the system it must be released, I hope I don't end up aol over the web for selling this early" I chuckle and tell him I think it today, so don't worry! So he sells it to me no problem. I am a happy camper !
ericdjobs said:
Lol, so I get to office depot and go to the register to pick up my nexus, manager brings it up and he's saying "I didn't think these get released until Monday. Well, it's in the system it must be released, I hope I don't end up aol over the web for selling this early" I chuckle and tell him I think it today, so don't worry! So he sells it to me no problem. I am a happy camper !
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smh.. Congrats but I can't help but facepalm at the manager. The economy is terrible, jobs are scarce, unemployment high and he runs into a situation where he isn't sure if he's allowed to do something but just plows through and does it anyway. He's well aware they are new, and not released yet. He knows about Staples messing up, he knows how the internet works with spreading stuff like this and he chooses to just sell it anyway without checking first. I predict a job opening at Office Depot
Got mine this morning without a hassle in Eugene Oregon. Thank you Office Depot!! Have one on hold a staples but I'm going to cancel it.
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Oh why is there no Office Depot in Phoenix? You lucky ducks
Thanks Office Depot!!
Just purchased the 32gb model at an Office Depot just north of Houston, TX!
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Just called my store and they have them for sale. Headed out there now.
Update
Got one!
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Yep, got mine like an hours ago, no issues
What's the serial # on the 32gb? (c90 was the most recent N7's)
Do they have screen lift? I'm still getting exchanges from Google regarding this issue. The one they just sent me is so bad the bezel indents when held because the screen is so far raised. I'm fine not having the 32 GB version, but if this final RMA doesn't work out I, going to get a 32gb (hoping for no lift)
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I picked up a Nexus 4 from Tmobile last Friday and my google wallet is showing several free items in my account including Rolling Stones album, planet earth, fallen skies and transformers dark side of the moon free. The date is December 22 which is when I bought and activated the phone. Could not find anything on this but not too bad of a bonus for buying phone. All are downloadable.
Check your accounts or was this a fluke from google play market.
Ian B
Yes I believe all nexus 4 owners got that and I believe that nexus tablet owners got ice age for free but I may be wrong.
Is this T Mobile US or UK? I bought mine from the UK Play Store and haven't had any freebies. Transformers Dark of the moon is something I got with my Nexus 7 though.
Rik.
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I bought mine from the US play store.here's an article about it http://phandroid.com/2012/11/29/nexus-4-7-10-free-music-magazines-tv-shows-movies/
aindow said:
Is this T Mobile US or UK? I bought mine from the UK Play Store and haven't had any freebies. Transformers Dark of the moon is something I got with my Nexus 7 though.
Rik.
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USA
I confirm I've got the free items. UK, Giffgaff (O2 owned MVNO).
Oh yeah, looks like I have those too. Anyone know if there is a way to see all of the items that came with it?
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Please continue discussion here
S.W.A.G (US)
Thanks
Closed
Let's get some crowdsource info on when this phone may launch. Most of us are shooting between on or around the 28th or 31st of this month This will be my first nexus purchase and will be doing it from my phone while at work. I have limited access to data and don't have the luxury of squatting at a pc on comcast ready to purchase with several friends.
Roughly when did the Nexus s, galaxy nexus and nexus 4 launch during the day. I imagine they will follow the breakfast pattern of the prior one but who knows? Were these released as they discussed the availability or later? Please grant a faithful user some reliable data so I can be a happy boy heading into the Holidays with a shiny new gadget ;-p
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.... and 3...2...1...lock
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Lol
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galfert said:
.... and 3...2...1...lock
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No reason to lock this thread. This is not the general "when will it be released" thread. This is asking if there has been a pattern in previous releases for the time of day that it goes live in the play store. I'm curious about this too as I have never followed the release of any of the other Nexus devices. I don't want to sit with my finger on the trigger at 8 AM if every other Nexus device has gone live at 6 PM for example. He's just asking for some history if anyone knows it.
We only have the N4 launch to go on, as the Gnex only came to the Play Store WAY after launch day (hence it didn't have the craziness of N4's release).
N4 went live around 8am in the UK. I suspect they may follow the same pattern again just hope they have the availability this time!
ephumuris said:
N4 went live around 8am in the UK. I suspect they may follow the same pattern again just hope they have the availability this time!
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Officially it went live at 8am, but people were able to purchase up to 10mins before. 7.50am
So did it go live on the store at everyone's 8 am? Because 8 am UK is like 4 am EST.
If I can buy it at 7:53 am or sooner then I'm in.....later than 7:53 and I'll never ever buy it!!!!
This whole nexus 5 section is ridiculous. Why does it even exist yet. LOL
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For PST, It was supposed to start selling at 9AM (estimated) but went live around 8:30AM
kj2112 said:
This whole nexus 5 section is ridiculous. Why does it even exist yet. LOL
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It exists for you to post in. And cuz we're all going a little crazy with anticipation. After all, there's no Google Store for us to line up outside of for days.
ricecake2000 said:
So did it go live on the store at everyone's 8 am? Because 8 am UK is like 4 am EST.
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It was a staggered release. Australia went live first when 8am local time rolled around. As long as your country's Play Store was selling the N4, it went live at 8.
There was a problem in the US, since it went live 15 minutes before 8. Then sold out in 15 minutes. So people who were expecting it at 8 got shafted.
@evleaks are saying the unveiling is on the 1st November which is this Friday
11/1
from what I've heard it was around the morning when it was released
rohithaip said:
from what I've heard it was around the morning when it was released
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That is good to hear, at least for me. I am looking to playing some hockey when I get home from work that day so I need something to help me stay awake hahaha.
This gives me something tangible to go by everyone. Thanks a bunch to you all!
1st try the 28th
Then the 31st then the first of November at the latest.... that we know so far *grin*
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Yeah, it was *supposed* to be 8 AM PST, but like others have said, it went live a few minutes early.
I'm located in the Central time zone and I purchased my Nexus 4 at 9:56 CST, so it was definitely live before the scheduled time.
Once they give us a date and time (if we get that much) I'd suggest checking the Play Store at least 30 minutes before the scheduled time.
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As the N5 is out now, I guess we can close this Thread now
Thread closed